Trend Micro

Trend Micro OfficeScan

4.5 / 5 15 reviews


Average Ratings

15 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Installed - Windows
  • Training
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Trend Micro
  • www.trendmicro.com
  • United States

About Trend Micro OfficeScan

Endpoint protection solution designed to secure laptops, file servers, virtual and physical desktops, ATMs and POS endpoints.


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Trend Micro OfficeScan Features

  • Activity Log
  • Anti Virus
  • Application Security
  • Behavioral Analytics
  • Device Management
  • Encryption
  • Signature Matching
  • Web Threat Management
  • Whitelisting / Blacklisting

Trend Micro OfficeScan Reviews Recently Reviewed!


Not my favorite before, but Trend Officescan has come a long way.

May 15, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Has many features, if you have the full package. Just what you would expect of a Security Product.

Really improved over the years. We have seen significant reductions in user reported AV and malware issues. These latest version improved scanning and catching.

Client updates released via the console are efficient and quiet. Management from the console is fair and fairly straightforward.

Cons: All the improvements and features come at a cost. Seems to be really resource heavy on machines. As compared to past products or some other brands I have worked with.

False positive hits that need to be remediated. I know all AV may have some but this seems a bit above "normal". It becomes a firedrill when suddenly something we had used for years because "suspicious" and flagged.

One or 2 times we had a bad update from Trend causing an impact in about a 1 year stretch, last such issue was about 6 months ago. Note - Trend helped remediate this quickly.
I cannot measure this with other products so Im not sure how this experience measures up.

Easy to setup, not so easy to fit your environment

Apr 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Central console for management, intelligent download of packages or updates, easy to detect some malware.

Cons: Slowdown the machine sometimes, and depending of the hardware, the machine becomes really slow to use.

Overall: Easier to setup in complex environments and the interface, i think, is more user-friendly than other tools.

TrendMicro Review

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a great product. Very easy to deploy and update. Simple dashboard to monitor clients and push updates

Cons: no cons with the software at this point of time. Very easy to use product. would recommend to companies looking for AV solution

We are using this software to protect all our PCs, desktops and servers endpoints.

Mar 24, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: i am using this software in our company for more then 4 year(may be company s using this before i joined this as well) and what i feel it have a tremendous improvement in UI in recent release that helps administrator while setting this up.Spam filter is very much accurate. Any malware or virus detection is good and i have never seen any outbreaks till now. We found it very effective in detecting, removing or preventing and virus from infecting our systems or data.

Cons: Documentation is something that can be improved here.Licensing is over-complex and need to be improved for different features/variations. Need improvements on spyware protection front.

Capterra-loader

This is a good alternative if you are searching for a solution to keep your computer safe.

Mar 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: *- Very Good Virus and Malware detector.
*- Password manager is very good it does store everything you need.
*- Good protection against ramsonware software.

Cons: *- Resource hungry as many protection software.
*- I dont like the interface, if is intuitive but it does need a bit more of clarification.
*- Help section needs to improve,

Overall: Protecting my work enviroment with this software is a must in this digital era where may people want to take advantage of your hard work.

Definitely better alternatives

Feb 06, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 2.0/10 Not
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Pros: Good malware protection, has password keeper, file encryption, and file shredding, and has a firewall booster

Cons: Heavy performance hit, no hardened browser, webcam protection, and no unlimited plans which is a very useful feature to me

Best Security system

Jan 27, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: This is the best security system. Our Office systems are secured with this firewall system. It enables the real-time scan.

I own a health office and I trust that Trend Micros is keeping sensitive information safe.

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It runs in the background and does not bog down our system. I used to work for a major competitor of Trend and I'm very happy with what I have seen so far in this product.

Cons: In the beginning it was too sensitive blocking programs it shouldn't have. I'd rather have it be too sensitive than letting malware through.

Easy to use and very light

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Stops 100% of the treats and i feel that my pc is safe and protected.
The other important thing is that is industry leader.

Cons: Sometimes stops the programs that i want to run :)The software cleaning the treats without asking me.

Overall: Fully protection and the calmness to do my job.

A Virus Protection that truly works

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Their support is excellent especially when we are looking to them for guidance.

Pros: We had a different virus protection and changed to Trend Micro in 2016. It was the best move we could have made. The software has kept us virus clean as we've had multiple virus attempts that the software has stopped from infiltrating our system.

Cons: There isn't anything that I would say is a con to the product. For us the price is hefty but compared to the cost of a virus attack it balances out.

Good

Dec 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The product is very good, we use it since 2010 and we did not notice a single problem. On the client PCs its user interface is very minimal and not distracting.

Cons: It is a LAN-only product. Disconnected PCs do not get any signature updates. Scheduled full-PC scans are long and cause the system to slowdown even for hours, but they aren't mandatory and it's up to the sysadmin to plan the schedule. I don't know of any rival product with the same security levels and a better behavior.

Good but it could be better

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Works best inside the network

Pros: Works fine, serves its purpose. secure easy to use. Very user-friendly, anyone that knows how to read can use it

Cons: It only works inside of the network. It is a problem when you have users that work remotely because they are not covered.

Great security!

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Install and forget about it. No updating, no hassle. It just runs in the background and the only time you see it is when it stops an attack.

Overall: computer security

Great protection

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Comments: I have had this product on my computer for 4 years. So far I have not had any issues.

Trend Micro Enterprise is a complete security suite.

Apr 24, 2015
4/5
Overall
3.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: The centralized policy management offers enterprise wide protection across gateways, mail servers, file servers, and endpoints. The software is easy to install and deploy in a mixed platform environment.

Cons: It lacks some of the advanced configuration and VPN security that I would have liked to have had. The Firewall protection was very basic.

Recommendations to other buyers: This software is best suited for the less complex security coverage and deployment. It will protect your servers and your PC's but has some issues with VPN and advance server configurations.