# TitanFile Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TitanFile Software - reviews, pricing plans, popular comparisons to other File Sharing products and more.

Source: https://www.capterra.com/p/152195/TitanFile/pricing

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# 

 TitanFile Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

TitanFile

## What is TitanFile?

TitanFile is an award-winning secure file sharing and client collaboration platform. TitanFile is as easy to use as email, resulting in increased efficiency, cost savings and higher customer satisfaction while improving security and compliance. The TitanFile platform is comprehensive and supports diverse use cases and workflows such as secure file sharing, group collaboration, customer-initiated workflows, and shared mailboxes.

## What is TitanFile used for?

[File Sharing](https://www.capterra.com/file-sharing-software/)

Overall rating

Based on 24 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$16

Per User, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## TitanFile alternatives

Highest Rated

[Google Drive](https://www.capterra.com/p/161425/Drive/)

[4.8 (28,420)](https://www.capterra.com/p/161425/Drive/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161425/Drive/)

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting price

$8.75

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,470)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)

[4.5 (12,607)](https://www.capterra.com/p/161304/OneDrive/reviews/)

Starting price

$1.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/161304/OneDrive/)

[View all alternatives](https://www.capterra.com/p/152195/TitanFile/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Automatic Backup

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Data is backed up automatically to prevent data loss

Collaboration Tools

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Document Storage

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Drag & Drop

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

Email Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage, store and organize emails within the system or via third-party apps

TitanFile 30 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

A record of all activities within the system, including user access, changes made, etc.

Verify the identity of users/devices to enable secure access

Data is backed up automatically to prevent data loss

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Add customized logos and colors to align with company branding

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Convert data into a code for security

Create, save, and store files

Move files across different systems or networks

Communicate using messages within the system

Access software remotely via mobile devices

Notifications that are delivered to users as soon as an event occurs

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (24)

4.6

Based on 24 reviews

## Pricing

Value for money

4.9 (20)

Free Trial

Basic

$16.00

Per User,Per Year

Value for money

4.9 (20)

4.9

Based on 20 reviews

## Integrations

[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (19)

4.9

Based on 19 reviews

## User reviews

Overall rating

4.8

Based on 24 reviews

Filter by rating

5(18)

4(6)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Miguel G.

Qa tester

Telecommunications

### "Archivo titan"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 2, 2023

Pros

Ofrece una gran cantidad de espacio de almacenamiento y una interfaz fácil de usar.

Cons

Añadiría permisos dentro de la aplicación para evitar que cualquier persona elimine los archivos

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Associate

Law Practice

### "The most reliable way to deliver large files!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

November 19, 2022

It's saved me a ton of time! Rather than split up files into multiple parts and multiple emails on Microsoft Outlook, I can quickly send large files via TitanFile. Thank you TitanFile!

Pros

I appreciate how easy TitanFile is to use, and my clients compliment how easy it is to navigate the first time they use TitanFile. As mentioned, I sometime cannot send large emails on Outlook. However, TitanFile helps me overcome that issue and gives me confidence that my larger emails will be delivered!

Cons

Some banks are weary about using TitanFile. However, I think with time, more and more parties will start to use this software and it's reach will be greater.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HK

Hileray K.

Director Pension and Benefits

Insurance

### "User Friendly Secure File Transfer application"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

August 17, 2022

We are receiving and sending sensitive documents securely whereas this was a bit of a concern for us in the past.

Pros

Super easy to use for us and our customers. Often sending sensitive information back and forth and it gives us a high level of security.

Cons

I can't think of anything, it's been very useful for us.

Reasons for choosing TitanFile

Titanfile was easier to use and the interface was more attractive, I found. It was easy to set up channels for each of our customers as well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TM

Tereska M.

Legal Assistant

Law Practice

### "TMS"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 11, 2021

We are a small firm so it is not something I facilitate every day, but it has certainly been very helpful in forwarding/receiving large numbers of documents at one time. I have found it very user friendly. Also, the technical support given has been very much appreciated. It is always hard to get to know how a program works by just using it and the help I have received has made it less daunting.

Pros

It is easy to create the Channel and the volume of documentation that can be sent at one time.

Cons

Training myself. Even though technical support is very helpful I am insecure in my knowledge and sometimes embarrassed of my inquiries.

Reasons for choosing TitanFile

I did not choose it. The partners of the firm did. I just helped in setting it up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Andrew M.

Owner

Accounting

### "Very Functional"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 21, 2021

Pros

The product is easy to use and we were up and running immediately. Attaching documents can be performed quickly in a couple of ways. I appreciate the privacy feature that allows commentary to be included in the message text sent to a client or alternatively a notification that there is a message for them on TitanFile to review . This allows correspondence to be kept private. I also like that I am alerted when a client has viewed or downloaded a message so I can follow up as necessary. Multiple users can have access to the same message and attachments. User access may be altered easily. The search features allow me to find client folders and also determine what folders (a 'channel' in TitanFile) a contact has access to.

Cons

Some clients do not like to use this type of service and have difficulty logging in or keeping track of their password. Clients can download all attachments at once, but most will download them one at a time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Craig S.

Process Manager

Law Practice

### "Very Satisfied With This File Transfer Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2021

Titan File's customer focus on ease of deployment, ease of use for customers and strong customer service are apparent when dealing with this company. As an administrator, the solution requires very little of my attention in the regular day-to-day, which is very appreciated. The system makes our users role base access and makes them self-sufficient - which allows me to focus on other tasks.

Pros

Titan File is an easy to deploy web-based solution and has made transferring data between internal and external parties painless and secure. Titan File is compliant with our local privacy and security requirements and has had impeccable uptime. The company has a clear focus on customer service and our account manager has gone above and beyond to assist us when our client requirements change. We are several years into this arrangement and are looking forward to many more.

Cons

Titan file is limited to being browser based which hasn't been ideal for some of our clients. The service is accessible through a mobile device's browser, but our clients have mentioned that it's not ideal. This is a minor issue considering that the majority of our users interact with the software through traditional PC/laptop devices.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 25, 2021

Hi Craig, thanks for the review! Last year, we released our native iOS and Android apps. Your staff and clients should be able to find TitanFile by searching for it in the app store on their mobile devices.

PF

Paul F.

CPO

Health, Wellness and Fitness

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 29, 2020

I'm happy with titanfile. customer support is very responsive

Pros

Not too many bells and whistles, which is good. Straightforward I like the secure submit feature. Very useful for sharing files without forcing people to create an account of their own.

Cons

Adding contacts is buggy. For example, I tried copy & pasting an email address to add a contact & that did not work, i had to type it in.

Alternatives considered

[Box](https://www.capterra.com/p/148766/Box/)

Reasons for choosing TitanFile

100% PIPEDA compliance. Was looking at others, can't remember which

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 25, 2021

Hi Paul, thanks for the review! We'll be reaching out to assist you with the copy & pasting contacts into channels.

ME

Marie Eve M.

Lawyer

Law Practice

### "A product I can trust"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 16, 2020

TitanFille has been enhancing my file sharing experience for almost 2 years now and it runs flawlessly.

Pros

TitanFile is easy to use: I can send huge documents by e-mail as well as create completely confidential trustworthy permanent channels to exchange documents with opposite counsel, judge, or clients. Moreover, if I so elect, they too can upload documents on TitanFile; the sharing goes both ways. I can also know which documents are dowloaded, by whom they are dowloaded and when they are downloaded. I also have complete confidence that I am in full control of the data I upload on TitanFile. The channels I create don't expire or dissapear or become unavailable and I control who can add or remove documents. What I like the MOST about TitanFile is the data residency: Canada. As a Canadian lawyer, TitanFile ensures I'm fully compliant with the Bar. Information on data residency for other products was hard to find, sometimes occult or hidden, therefore untrustworthy.

Cons

I would like my company logo to better display on my TitanFile page.

Reasons for choosing TitanFile

Data residency and price.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NB

Nicole B.

Attorney

Law Practice

### "Pleased with TitanFile"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 15, 2020

Excellent! We have been very pleased with this product. From the very professional demonstration by \[SENSITIVE CONTENT HIDDEN\], to fast deployment and easy implementation internally and externally, Titanfile has been a great addition for our firm.

Pros

We have been very pleased that our clients have easily used the product. We never get questions or need to assist in troubleshooting uploading files. It has been seamlessly deployed for our firm and clients.

Cons

It would be helpful if we could have one person (e.g. a paralegal) who gets an email automatically every time documents are added. Unless the client selects the paralegal for sending documents to (Which we do provide in our instructions to the client) only the attorneys get the confirmation documents are uploaded. It just seems like there could be an easy addition to say "this user should get notification anytime any documents are added to the Titanfile, regardless of deposit box recipient or channel."

Reasons for choosing TitanFile

We researched lots of options and Titanfile was economical and also had all the requirements we needed, namely no limitation on file size, no per user licensing, and ease-of-use for all users and clients. Titanfile also had the most professional demo of any of them. Based on \[SENSITIVE CONTENT HIDDEN\] demo, we had 100% confidence that the software worked, was easy to use, and could do everything we needed. \[SENSITIVE CONTENT HIDDEN\] followed up with us on our questions and has been great supporting our firm through implementation. It is really wonderful not feeling pushed by a salesperson, but instead feeling supported. Way to go \[SENSITIVE CONTENT HIDDEN\]!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RL

Rebecca L.

HR Lead

Computer Hardware

### "Great product - highly recommend! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 11, 2020

Great support, and easy to implement, use and keep track. I like how messages also come directly to my inbox.

Pros

Easy to use, and easy to communicate across different channels, and keep track of all open files.

Cons

Not really. It's very intuitive and easy to use.

Reasons for choosing TitanFile

I used TitanFile in the past with another company, and never had any issues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/152195/TitanFile/reviews/)

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