--- title: "WEBeDoctor Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WEBeDoctor Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/15220/WEBeDoctor/" page_type: "product" language: "en" --- # WEBeDoctor Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) WEBeDoctor ## What is WEBeDoctor? WEBeDoctor is a Certified, Web-Based complete Workflow Solution for your practice and includes: Appointment Scheduling, Automatic Email Reminders, Insurance Verification, Patients Electronic Medical Records (EMR), Electronic Prescriptions, Electronic Labs and Reports, Transcription, Referrals, Electronic Billing, and Payment Posting. It is compliant with all HIPAA requirements and is designed to save time, keep expenses down and provides the physician with better tools to manage their practice. ## What is WEBeDoctor used for? [Cardiology EMR](https://www.capterra.com/cardiology-emr-software/)[Primary Care EHR](https://www.capterra.com/primary-care-ehr-software/)[Family Practice Electronic Medical Records](https://www.capterra.com/family-practice-electronic-medical-records-emr-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $199 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WEBeDoctor?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.webedoctor.com&name=WEBeDoctor) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WEBeDoctor 4.0 (8) VS. [4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting Price $199 Per User, Per Month Starting Price $300 per user, per month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (8) Ease Of Use 3.9 (912) Value For Money 4.0 (2) Value For Money 3.7 (602) Customer Service 4.7 (7) Customer Service 4.0 (814) ## WEBeDoctor alternatives [4.0 (40)](https://www.capterra.com/p/116370/PracticeSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars Highest Rated [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [3.8 (912)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/98735/athenaOne/) [AdvancedMD EHR](https://www.capterra.com/p/114601/AdvancedEHR/) [3.6 (466)](https://www.capterra.com/p/114601/AdvancedEHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 62% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114601/AdvancedEHR/) ## FAQs about WEBeDoctor Overview ### What company size and specific industries is WEBeDoctor built for? WEBeDoctor is designed for small to large medical offices in the healthcare industry, including solo practices and group practices. It fits providers practicing medicine in settings ranging from independent offices to larger multi-physician organizations. Features and Usability ### What are the key features of WEBeDoctor? WEBeDoctor offers appointment scheduling, patient scheduling, billing and invoicing, claims management, and claims scrubbing for practice administration. It also includes EMR/EHR charting, patient records management, e-prescribing, medication management, lab integration, insurance eligibility verification, compliance tracking, and mobile access for clinical and billing workflows. Getting Started and Support ### What training and onboarding options does WEBeDoctor offer? WEBeDoctor provides in person training, live online sessions, webinars, and documentation. In person training supports direct instruction, live online sessions allow remote guided setup, webinars cover product topics in a group format, and documentation gives written reference material for self-paced learning and support. Getting Started and Support ### What customer support options does WEBeDoctor offer? WEBeDoctor offers 24/7 live rep support and chat. These channels let users reach help at any time through a live agent or written conversation. No reviewer feedback about support experience is available, so no claims can be made about response speed, helpfulness, or common support issues. ## Features AI summary Based on 4,063 Electronic Medical Records reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) WEBeDoctor supports all three features reviewers rate most important: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help businesses protect sensitive patient data, keep medical information organized and accessible, and document care accurately, allowing teams to maintain compliance and deliver more efficient patient care. Patient Records Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Appointment Scheduling Schedule appointments via a calendar Billing & Invoicing Create, manage, and send invoices or bills to customers Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Claims Management Process of submitting and following up on claims with insurance companies Claims Scrubbing Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate WEBeDoctor 38 features ### All Features - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - EMR/EHR: Create and securely store digital patient records - For Cardiologists: Intended to be used by cardiologists - For Family Medicine: For family practices - For Obstetrics & Gynecology: For obstetrics and gynecology (OB/GYN) practices - For Podiatrists: Intended to be used by podiatrists - For Primary Care: Designed for primary care doctors/facilities. - For Urgent Care: Designed for urgent care/emergency facilities. - Handwriting Recognition: To scribe and interpret the written words received from online or offline inputs - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Lab Integration: Receive lab results electronically - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking --- Get Advice We can help you find the software with the features you need. Features 4.3 (4) 4.3 Based on 4 reviews ## Pricing Value for money 4.0 (2) Free Trial Basic $199.00 Per User,Per Month Value for money 4.0 (2) 4.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (7) 4.7 Based on 7 reviews ## User reviews Overall rating 4.0 Based on 8 reviews Filter by rating 5(3) 4(2) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent WT Weronika T. Manager Furniture ### "WEBeDoctor Review 2023" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 25, 2023 My experience with WEBeDoctor has been positive, as it provided a robust and specialized solution for managing various aspects of healthcare practices. While there were occasional technical issues and room for interface improvements, it significantly contributed to streamlining operations and improving patient care. Pros One aspect I liked most about WEBeDoctor was its comprehensive and feature-rich functionality that catered specifically to the needs of healthcare professionals. The platform's ability to streamline appointment scheduling, electronic medical records management, and billing processes greatly enhanced the efficiency and organization of healthcare practices. Cons One drawback I experienced with WEBeDoctor was the occasional technical glitches or slow performance, which could disrupt workflow and cause inconvenience. Additionally, the user interface could benefit from a more modern and intuitive design to further enhance the user experience. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Rachael B. Billing Manager Hospital & Health Care ### "WEBeDoctor is a good company" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 16, 2019 Overall it has been positive. The IT support staff is amazing and if the issue is severe you get to talk to the owner and he will fix it. There are just a few things that keep this from a 5 star review and really they are more annoying than functionality. Pros It is very easy to use. It really doesn't take long to learn the system. Cons There are some annoying bugs that can't be fixed within the billing software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AW Anne W. Office Manager Hospital & Health Care ### "Perfect EMR for smaller practice" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 16, 2019 Fantastic customer service, always ready to help. I have worked with many larger EMR companies, but WebE is great to work with, because they care about their clients. You are not just a number. It is easy to train new employees. Pros Easy to use. Very self explanatory. Personal adjustments to the patients chart (like templates) can be made. Cons I would like to see all providers schedules on one page sometimes. I wish it was easier to move a patient into another schedule (i.e. pull it off to the side and drop into an available opening) More options for reports in billing. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. OB OLIVERIO B. BILLING MANAGER ### "very user friendly and easy to use application " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 15, 2018 Pros high speed, reliable and simple software application.Very good technical team and provide lots of customization. Cons 1\. need to improve on line support 2. After hours support is limited to 5 day 3. Need more reports for Billing Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IM Isom M. Office Manager/Billing/IT ### "July 2013" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 July 5, 2013 We have experienced quite a few problems with webedoctor lately. These problems consist of data that is entered into the system does not seem to stay in the system. Also there have been several issues brought to tech supports attention that have yet to be resolved. Overall we are leaning towards looking for another EMR, that is more userfriendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 11, 2013 We greatly appreciate your feedback here at WEBeDoctor, as it guides us to improve our software. We are happy to help all of our clients improve their experience with our services and we can also provide our clients with more training and customization to help improve their experience with WEBeDoctor. We have since contacted Isom Morgan at Morgan Pediatrics to help resolve their issues with our system. DT Debra T. President ### "???" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 3, 2013 Lots of steps, would like to see more of a dashboard like feature Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OB OLIVERIO B. BILLING MANAGER ### "Billing service" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 24, 2011 If you are looking for easy to use online practice management system, I highly recommend webedoctor. Pros Easy to use, affordable. Cons Eligibility verification can be improved and ERA can also be improved. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CB Catherine B. Office Manager ### "WebeDoctor" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 5, 2011 I would and have recommended this software to other facilities. Pros Easy to navigate Easy to use Easy to learn how to use and teach others how to use Easy reporting features Cons There are no cons to report Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 9, 2011 Apache Foot and Ankle Specialists is one of WEBeDoctors' valued customers. Catherine has been a pleasure to work with, as well as, the rest of the Apache crew! [View all Reviews](https://www.capterra.com/p/15220/WEBeDoctor/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.