# WEBeDoctor Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is WEBeDoctor the right Electronic Medical Records solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/15220/WEBeDoctor/reviews

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WEBeDoctor

4 (8)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of WEBeDoctor

Ease of use

4.1

Customer Service

4.7

## Showing most helpful reviews

Showing 1-8 of 8 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WT

Weronika T.  
Manager  
Furniture  
Used the software for: 2+ years

### "WEBeDoctor Review 2023"

May 25, 2023

5.0

My experience with WEBeDoctor has been positive, as it provided a robust and specialized solution for managing various aspects of healthcare practices. While there were occasional technical issues and room for interface improvements, it significantly contributed to streamlining operations and improving patient care.

Pros

One aspect I liked most about WEBeDoctor was its comprehensive and feature-rich functionality that catered specifically to the needs of healthcare professionals. The platform's ability to streamline appointment scheduling, electronic medical records management, and billing processes greatly enhanced the efficiency and organization of healthcare practices.

Cons

One drawback I experienced with WEBeDoctor was the occasional technical glitches or slow performance, which could disrupt workflow and cause inconvenience. Additionally, the user interface could benefit from a more modern and intuitive design to further enhance the user experience.

Review Source

AW

Anne W.  
Office Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Perfect EMR for smaller practice"

July 16, 2019

5.0

Fantastic customer service, always ready to help. I have worked with many larger EMR companies, but WebE is great to work with, because they care about their clients. You are not just a number. It is easy to train new employees.

Pros

Easy to use. Very self explanatory. Personal adjustments to the patients chart (like templates) can be made.

Cons

I would like to see all providers schedules on one page sometimes. I wish it was easier to move a patient into another schedule (i.e. pull it off to the side and drop into an available opening) More options for reports in billing.

Review Source

OB

OLIVERIO B.  
BILLING MANAGER  
  
Used the software for: 2+ years

### "very user friendly and easy to use application "

March 15, 2018

3.0

Pros

high speed, reliable and simple software application.Very good technical team and provide lots of customization.

Cons

1\. need to improve on line support 2. After hours support is limited to 5 day 3. Need more reports for Billing

Review Source

RB

Rachael B.  
Billing Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "WEBeDoctor is a good company"

July 16, 2019

4.0

Overall it has been positive. The IT support staff is amazing and if the issue is severe you get to talk to the owner and he will fix it. There are just a few things that keep this from a 5 star review and really they are more annoying than functionality.

Pros

It is very easy to use. It really doesn't take long to learn the system.

Cons

There are some annoying bugs that can't be fixed within the billing software.

Review Source

CB

Catherine B.  
Office Manager  
  
Used the software for:

### "WebeDoctor"

August 5, 2011

5.0

I would and have recommended this software to other facilities.

Pros

Easy to navigate Easy to use Easy to learn how to use and teach others how to use Easy reporting features

Cons

There are no cons to report

Review Source

Response from WEBeDoctor

August 9, 2011

Apache Foot and Ankle Specialists is one of WEBeDoctors' valued customers. Catherine has been a pleasure to work with, as well as, the rest of the Apache crew!

IM

Isom M.  
Office Manager/Billing/IT  
  
Used the software for:

### "July 2013"

July 5, 2013

3.0

We have experienced quite a few problems with webedoctor lately. These problems consist of data that is entered into the system does not seem to stay in the system. Also there have been several issues brought to tech supports attention that have yet to be resolved. Overall we are leaning towards looking for another EMR, that is more userfriendly.

Review Source

Response from WEBeDoctor

July 11, 2013

We greatly appreciate your feedback here at WEBeDoctor, as it guides us to improve our software. We are happy to help all of our clients improve their experience with our services and we can also provide our clients with more training and customization to help improve their experience with WEBeDoctor. We have since contacted Isom Morgan at Morgan Pediatrics to help resolve their issues with our system.

OB

OLIVERIO B.  
BILLING MANAGER  
  
Used the software for:

### "Billing service"

August 24, 2011

4.0

If you are looking for easy to use online practice management system, I highly recommend webedoctor.

Pros

Easy to use, affordable.

Cons

Eligibility verification can be improved and ERA can also be improved.

Review Source

DT

Debra T.  
President  
  
Used the software for:

### "???"

July 3, 2013

3.0

Lots of steps, would like to see more of a dashboard like feature

Review Source

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