ManageEngine

ADSelfService Plus

5 / 5 1 review


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $595.00
  • Pricing Details
    Standard Edition pricing for 500 Domain User
  • Support
    Online
    Business Hours

Vendor Details

  • ManageEngine
  • www.manageengine.com

About ADSelfService Plus

Online self service change password system that offers self reset password, self unlock account, and password synchronizer.


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ADSelfService Plus Features

  • Credential Management
  • Multifactor Authentication
  • Password Generator
  • Password Reset
  • Password Synchronization
  • Single Sign On
  • User Management

ADSelfService Plus Reviews Recently Reviewed!

Provides end-users a possibility to unlock/reset their own password 24/7

Feb 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: - Integration with Windows (reset/unlock at logon screen)
- Very helpful customer support!!
- Release some work from 1st line support
- Accessible 24/7

Cons: - Reset is based on questions which a few end-users forget the answer to. It would be nice to have a SMS or call feature, together with a personal PIN, which can provide you a code to reset your password.

Overall: We've been using this software for a few years now and are satisfied with the result it has provided us. The main goal was to provide the end-users a possibility to unlock or reset their account, 24/7. Often someone's account got locked-out out of business hours which blocked him/her from continuing work. This tool provided the solution we were looking for. It also integrates in Windows so the user can reset his/her password at the logon screen.