Siber Systems

RoboForm

4.5 / 5 75 reviews

Who Uses This Software?

RoboForm is the perfect password management tool for businesses and organizations of any size.


Average Ratings

75 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Siber Systems
  • www.siber.com
  • Founded 1995
  • United States

About RoboForm

RoboForm provides secure and automated password management for all employees on all devices. By directly addressing all critical points in the password cycle, from password generation, to storing, reuse, and sharing, RoboForm increases security and productivity while eliminating costs associated with password resets. The Management Console allows companies to easily onboard all employees, delegate permissions, deploy security policies, assign credentials, and view reports.


RoboForm Features

  • Credential Management
  • Multifactor Authentication
  • Password Generator
  • Password Reset
  • Password Synchronization
  • Single Sign On
  • User Management

RoboForm Reviews Recently Reviewed!


Excellent tool for the lazy minds!

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I've used this tool as an easy way to fill forms, remind me of passwords and store information. Easy to instal and setup and really easy to use.

Cons: I have no complaints. If anything, more security measures to prevent information from being hacked, since nowadays that's a Must Have.

Overall: I was able to maintain different sites passwords and forms information a click away. It was very useful when looking for a job and having to fill repetitive information over and over again.

Wouldn't use them ever!

May 09, 2018
2/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money

Pros: Decent program, easy to install and use. Some of the commands are confusing, however, it does work as it should.

Cons: But if anything goes wrong, the tech help never answers the phone ( hours of waiting over several days). Had to dial random extensions at Roboformto get to talk to somebody and then asked them to connect me to the tech help manager. He tried to upgrade and reinstall but it still had problems.

BUT the most telling of all, when you delete the program from your PC, which I did, Roboform asked why are you doing this. One of the choices is "Because the program and has too many bugs and causes problems". They know they have problems.

Overall: Some, but their tech help is unavailable! Had to call random extensions in the company until I found someone who could transfer me the tech manager. UGGGH!

Vendor Response

by Siber Systems on May 15, 2018

Hi Haryl - We sincerely apologize for any lack of assistance you experienced. Because our phone support is limited, we highly encourage users to contact our technical team via our 24 hour online ticketing system. Regarding the issues you're experiencing, we'd certainly love to address them and get your RoboForm up and running. To do so, please submit all details via a ticket at your earliest convenience. http://bit.ly/1L9QELn. Thank you.

Capterra-loader

A complement that your navigator can not miss

May 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The best thing is its ease of use, it also allows to organize and synchronize all the passwords to keep them safe, so I do not have to worry about remembering each one of the passwords of so many websites.

Cons: I had time that I did not use it because they did not have the option to save in the cloud, but since the last versions everything improved now it is much more efficient and safe to continue storing the passwords and important information.

Overall: Many times I have used the software to automate the filling of forms, when the internet connection is very poor or slow, we have to be as fast as possible before the web page expires. By using roboform and filling the fields with a single click of the saved information, it has allowed me to perform the processes much faster during the web inscriptions.

amazing product to store all your passwords

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: stores unlimited passwords and personal information in a vault. You can automatically log in to pages where it enters your id and pw automatically. phone app works the same.

Cons: They offer a few different products and it is a little confusing in terms of which one you would need to buy.

Overall: makes life so easy with all the websites, IDs and passwords all automatically stored.

Vendor Response

by Siber Systems on May 07, 2018

Thanks so much for taking the time to provide a review! Regarding the product confusion, we're working to clarify/streamline this information in an upcoming website redesign.

Good password organizational program

Apr 27, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: RoboForm is easy to use. It is literally just a click and fill. It saves the website a long with the login and password. Updating a password is easy too. No more excel worksheet with a list of user names and passwords.

Cons: It doesn't work for all sites. I haven't been able to figure it out but I think some websites block the use of RoboForm which is inconvenient but you just type it the info manually. Also when going to a new site you only have a few seconds to tell RoboForm to save the new site and password or you have to enter it manually.

Vendor Response

by Siber Systems on May 03, 2018

Thanks for taking the time to share your feedback! Regarding the sites that are posing an issue with RoboForm, please feel free to send the list our way and our team will gladly investigate. Thank you! http://bit.ly/1L9QELn

Capterra-loader

One of the best password managers on the market!

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been a long time Roborm user and have seen this program continually evolve every year. I love the cross platform compatability and synchronization functionality and advanced form filling features. I also love the fact that not only does it save all my website logins it also allows me to manage my bookmarks securely and keeps all my devices synchronized and up to date.

Cons: I honestly can't think of anything that has not already been covered. It would be nice if I wasn't forced to use their browser on my android phone instead of them making their app integrate inside of my chrome browser on my phone.

Overall: Secure and organized password, bookmark, financial account, and form data available on all my connected devices.

We love this product and have now used it for several years. Great secure password tracking.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Reasonably priced, secure, cloud based means of securely storing and accessing the bazillion login/passwords we all have. I can get easy access to all my logins from any machine that I run using the RoboForm anywhere service. I can't imagine not using this type of product.

Cons: My greatest fear is that one day I will see headlines saying that SiberSystems servers were hacked. Maybe this is unfounded, but that's really the only think I don't like about storing the crown jewels on a vendors servers. Not a criticism of RoboForm per se, just a concern about the concept. However I believe the encryption and security they uses is adequate to justify use of the product.

Overall: All my log ins and passwords are now securely stored in the encrypted cloud, all in one place, with easy (secure) access by me from just about anywhere.

Vendor Response

by Siber Systems on April 06, 2018

Thank you for taking the time to provide feedback. We certainly understand your security concerns, but rest assured, security is our top priority. We go to great lengths to protect our user's data and we're happy to address any specific security questions you may have. Additionally, you can find a brief overview of RoboForm security here: https://www.roboform.com/security.

It's fairly easy to use and very affordable, but sometimes glitchy

Mar 30, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Makes storing passwords securely easy. Good sync functionality across all of my devices. Very affordable

Cons: Sometimes the chrome extension is glitchy, and it doesn't feel like a super polished solution overall. The android app also leaves much room for improvement and a lot to be desired.

Overall: Easy to store all my logins and passwords

Unpleasant.

Mar 29, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Not too much to talk about. Standard password manager with many bugs and problems. It is relatively easy to use with fair interfaces.

Cons: Sales process, security issues and really bad support with interesting un-ethical business practices.

Vendor Response

by Siber Systems on April 06, 2018

Hi Sinan - we're very sorry to hear you've had such a poor experience and we'd certainly like to address/fix any lingering issues. We do see that you have an existing ticket in our system and we encourage you to please continue to address any matters through that channel as it has been kept open per your request. Thank you.

A must have to save you time and sanity when it comes to all your passwords

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integrates easily with Chrome/IE. Simple to install and easy to keep software updated. With over 150+ password compiled in 25+ years of working, it is a must if you want to stay productive and not waste time opening a password file. Autofill, fill/submit saves so much time across the web and applications. Safenotes is also a great adder for other important data to protect

Cons: Still struggles at times with web apps that have pop-out windows and doesn't recognize some form fields on web pages, but for the most part it handles almost everything.

Overall: Improve personal productivity, personal security of important data and passwords

Cannot imagine not having RoboForm.

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I no longer need to manage my passwords. I am also finding password reset requests across the organization have gone down significantly. We are saving time without thinking about it.

Cons: Not the most streamline to setup and support and the it can take a very long time to scroll through the active user list from the admin portal. This is a very minor nit pick of an amazing product.

Overall: We as an organization have seen the number of password reset requests, drop significantly and every person using RoboForm, cannot imagine not having it. It save time and takes the chore of password management and makes it a breeze.

Excellent software

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Integrates on all of my devices: iPad, PC, laptop and IPhone. Keeps everything synced too so no matter what I use or where I am at I have my passwords, credit card info and form filling at my fingertips. It also generates passwords so I can have a different one every where I go on the web without wracking my brain trying to come up with something new.

A nice idea, but I stopped using it due to issues.

Jan 31, 2018
2/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It appears to work. It does prompt to save your password at each log in, but it can't seem to remember if you've already saved your password before.

Cons: Even after logging in and saving my password, I would continue to get a pop up at each new page even though I remained at the same domain. It became so annoying that I turned the product off.

Vendor Response

by Siber Systems on February 01, 2018

We're sorry to hear of your frustration and we certainly want to sort it out ASAP. Regarding the pop up, is it asking to save or fill. If fill, please click the RoboForm icon > Options > Autofill > change the "Number of fields that triggers autofill from Identity" to 4. If it's asking to save, where it says "No" there's an arrow you can select and from there you can click "never for this site." As the login is already saved for the site, this will ensure it stays saved but the save prompt stops.

RoboForm has made my life so much easier.

Jan 23, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that don't have to remember 100s of passwords. I also like that my account is available on all my computers and devices.

Cons: I don't like that I can't add a password manually. I am always prompted to wait until I log in, but sometimes that doesn't work.

Overall: I can get a lot more work done because I don't have to be hunting down passwords constantly.

Roboform has improved greatly since v. 8.0 was released last year.

Jan 22, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that it can be used on mobile, not just the desktop. In fact, I find the mobile version more intuitive at times.

Cons: Roboform developers need to bring back the toolbar for Mozilla Firefox (Quantum) v. 57. The toolbar was MUCH easier and faster to use, rather than clicking on the Roboform icon on the browser menu, and searching/filtering for a login. It's only one extra scroll to the right and click, but you'd be surprised at how much longer it takes to use to icon, instead of the always present toolbar, and sometimes, you have to click your selected credentials twice before Roboform fills in the login form.

Vendor Response

by Siber Systems on January 23, 2018

Hi Keyana - thank you for taking the time to provide a review. Per Mozilla, Firefox 57 only supports WebExtensions. As a result, support for browser toolbars like RoboForm's is not possible.

Getting used to the tool takes a while.

Jan 22, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy of use for users, the app is great
The groups and group levels.
Install is very easy and works on apple and MS

Cons: Not having the possibility to manual add pass
Adding new users too many clicks and scrolls
The selection and filters in admin tool can be updated and made easier

Overall: Company policy to enforce a password tool. Sharing logins without display the pass. Onboard and release process are simplified.

I have been a user for over 10 years both at home and at work and I'#39;m hooked.

Jan 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and the price is very affordable. I love the identities feature. Being able to use that has saved me a lot of time.

Overall: Huge time saver

Gives us the ability to manage passwords in a secure manner. No more sticky notes on monitors.

Jan 17, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Centralized passwords across all browsers, platforms (desktop, mobile, etc) and users. Ability to store secure notes.

Cons: A little confused sometimes about saving passwords vs bookmarks (may just be a learning curve on my part though)

Overall: secure, centralized management of passwords across the entire organization

Very easy to use.

Jan 17, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. All employees were able to implement and use immediately. It is extremely easy to turn on and off for employees. Easy to manage from an Administration point of view. Employees are able to comprehend and use immediately without much follow-up. Organization and edit features of the program are great too.

Overall: How it looks and works different between browsers. But this is a browser issue not RoboForm. It may look different and react different. A few of the features look different between Chrome, Internet Explorer and Microsoft Edge. We do not use Safari but I am assuming it is the same issue. It is not extreme and doesn't cause an issue for most only those that are somewhat tech challenged.

Easy to implement, maintain and use for various types of users

Jan 17, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Ease of use on multiple platforms
- Great support
- Helps security awareness
- Securely share logins

Cons: - Import function still having issues on csv files for multiple logins to same URL's
- Web based editing not fully featured (yet?)

Overall: No idea, just was send here to enter review for Syber

Vendor Response

by Siber Systems on January 22, 2018

Thank you for taking the time to provide your review. You are correct that web based editing is currently unavailable. Editing must be done through the installed application.

We use Roboform across our organization and it is great for sharing passwords across the org.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to set up and share across the organization
Easy to train new employees and to grant access to organization wide needs

Cons: Setting up groups etc is a little confusing but once you have it figured out it is easy to use.
Renewal process can be cumbersome

I have been using RoboForm for over 10 years and have always been satisfied with its performance.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy knowing that all of my information is securely stored and is still easily accessible. The other part I really like is being able to auto-fill in so many of the forms on line.

Cons: I'm now using RoboFrom for Business and although it is very powerful I do not like that I can no longer use it as freely as I did when I had RoboForm Everywhere.
The customer service is good, but the hold times can be rather long.

Overall: As I mentioned, I enjoy having my data securely stored, yet easily accessible.

Simple way to manage passwords.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The easy method used to create a login link with passwords associated for a particular web site, and book mark the web site.

Cons: Problems linking a trail account to a purchased license. I ended up with a trial account for the purchased software license.

Overall: Easy way to manage paswords.

Excellent. I have been using it for 2 years and it's a great program

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the ease of use. It's very easy to use and very interactive and I like the option to login from the web

Cons: Web interface. I think that the web interface should be more interactive and easier to use comparing to other problems in the market

Capterra-loader

original person who sold the program to me was great. He no longer works there and I cant get a call

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: ease of signing in to websites and I know we can make groups just not sure how to do that If I could get someone to call me back?? Maybe

Cons: It does not follow if there are two diffent areas to sign in. Customer support I want to do more but don't know how. also does not stay signed in very long

Vendor Response

by Siber Systems on January 18, 2018

Hi Phil - thanks for taking the time to provide your feedback. Regarding auto-logoff, this is typically a policy that's been set by the admin. If the policy is not set, you can control/increase your auto-logoff time. Otherwise, please ask your admin if it can be increased.

Capterra-loader

RoboForm Protects Data and Makes Navigating Secure Websites Easy

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One secure place to access all our passwords.
Portable - Can access it from any internet connect, yet maintain security of data.

Cons: Their support department is a little trying, but after all, there is not much support needed because their software is very simple.

Overall: All my passwords in one place.
Ease of using the software.
Access to everything on all my devices.

Roboform has been great at streamlining our employees access to sites.

Jan 16, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software has been pretty easy to figure out and deploy and allows us much quicker ability to deploy to new employees.

Cons: Have had a couple of issues with some sites not working properly to be resolved but nothing major as of yet.

Could not live without it!!!

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Used to have a spreadsheet just remember all of my passwords and now just need to remember ONE! Also, have RoboForm Everywhere and allows me access to all of my passwords on any computer...

Cons: Sometimes RoboForm Everywhere doesn't update fully but still amazing to be able to log-in from any computer and have all your passwords... :-)

Overall: Give you the ability to access 100's of passwords with only having to remember 1...

Capterra-loader

RoboForm is nice to have, but there were sync issues happening that did not get resolved.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like the ease of use, and the extension capability. The desktop app and extension are easy to use and functional.

Cons: The app is not mobile friendly at all - I would like my password manager to be able to work freely if all if not most other applications without having to open RoboForm and use a web browser from the RoboForm app. Some issues with syncing as well as updating. Customer support over the phone is fine, however, when submitting an online ticket, representatives are slow to respond.

Vendor Response

by Siber Systems on January 18, 2018

We're constantly striving to improve our mobile experience. If there are certain applications that you cannot use with RoboForm, or if there are specific features you'd like the mobile platform to have, please let us know by submitting the info via our ticketing system. It'll automatically be assigned to the appropriate team for review. In addition, you may be experiencing certain limitations due to the permission levels put in place by the company admin.

Easy to use password tool

Jan 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that I can sync all of my devices (computers, tablets, phones) with my passwords. Syncing occurs automatically and is easy to work with. Also, on the Iphone X it recognizes your face id to open the software.

Cons: I would like to not have to look up the passwords on my phone, and just use it to fill in websites automatically when I am on my tablet or phone

Vendor Response

by Siber Systems on January 18, 2018

Hi Eric - RoboForm on mobile does allow for autofilling of credentials. For a list of iOS apps RoboForm can autofill, please click here: https://help.roboform.com/hc/en-us/articles/229761687-Which-iOS-apps-can-RoboForm-automatically-log-me-in-to-

Great way to keep your passwords

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It integrates with Chrome/Firefox and IE. Instead of me keeping track of all my passwords, I have them securely stored one click away. I like how it also help me generate strong passwords. And then there's also identities, which can be used to store general information that can be used for registrations.

Cons: The integration with browsers is sometimes not functioning well when a new browser upgrade takes place. Didn't happen for a while now, but it did in the past.

Overall: I save tons of time thanks to Roboform.

Great password manager

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software works great as a password manager. It stores everything we need, allows access from anywhere, and has extensions for all the browsers we use.

Cons: I would like to see better support for multi-page logins. There is a work around to fill the field on each page but it would be nice if this was more seamless.

Decent program

Dec 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that they continue to change as the computing world changes. This is a simple to use and yet very secure program to remember all of the information we need. I have been a lifetime subscriber to this product for years.

Cons: The fact that they don't really do much for those of us that have upgraded to Apple from PC's. While I used this multiple times a day when I was using PC's and Androids, I have progressed on to Apple products so I barely need to use it anymore.

Provides critical and secure password management to my desktop and mobile devices.

Dec 12, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Obviously, what I like most about this program is that it manages my usernames and passwords quite effectively. I like the fact that the program installs on my desktop computer AND integrates into my web browsers, as well as several programs on my computer as well. I manage passwords not only for myself, but also client resources and my family, so I have hundreds if not thousands of access credentials to manage. Roboform makes it pretty easy to find what I need, when I need it, and has a quick and easy secure password generator built into the interface too.

Cons: I've used this software for a few years, and I have found a good number of CONS that have yet to be resolved, which are in no particular order. Manually adding/editing fields in an existing login site/record is terribly akward at best; once you find the edit section you can't easily add the field you want unless it is already shown. I thought about trying another program a while back, and then realized the biggest CON - there is NO easy way to export/backup your usernames, passwords and notes for use in one of the other major programs out there. I can't recall the specifics here, but ALL the other major password management programs have issues importing from Roboform databases - so once you start, you're stuck with it. I also have a lot of issues with Roboform trying to save duplicate logins, and it constantly bothers me on sites where filling out form fields (not related to RoboForm) is required. Sure, you can make site exceptions, but that isn't always the right course of action. The interface in both the mobile and desktop apps is also terribly clumsy and needs rewriting.

Vendor Response

by Siber Systems on December 13, 2017

Hi Scott - thank you for taking the time to provide your feedback. Knowing what works well, and even more so, the things that might not be working so well, is extremely helpful. Again, we appreciate your willingness to provide feedback and we have passed it along to the appropriate team.

Best password keeper out there

Dec 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Keeps track of all of my passwords automatically, further it will create randomized passwords so every account has its own yet there is no issue remember ing all the different ones as RoboForm does it for you. With the mobile app, you can take all your passwords with you wherever you go which is perfect. They also support fingerprint login and multi-factor authentication.

Cons: Still having an issue when using a high dpi screen to remote into a standard dpi screen the fonts on the browser toolbar does not scale and is almost impossible to read.

Overall: No more keeping track of passwords in a un-secure manner.

Vendor Response

by Siber Systems on December 08, 2017

Hi there - thanks for taking the time to provide feedback! Regarding the dpi issue, if you can please provide a screen shot of your entire page, including the toolbar and submit it to our technical support team, they'll gladly look into the matter. https://www.roboform.com/php/rtss/main?lang=en

Interesting

Nov 21, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Saving passwords being able to save a variety of producers code. Having all passwords just a click away.

Cons: There is not a way an Admin can control all licensing accounts and the passwords such as preventing employees from saving a passwords twice.

Vendor Response

by Siber Systems on November 23, 2017

Thanks so much for taking the time to provide feedback! In regard to admin control, there are policies for an admin to prevent users from creating any RoboForom file type. This means users can be prevented from creating logins, identities, bookmarks, safenotes, application logins, and contacts. By doing this, the user is forced to only use the RoboForm files assigned to them by the admin via group membership. If users are allowed to create their own RoboForm file types, the RoboForm local client calculates the user's security score (duplicated passwords lower the score dramatically). Admins are able to see this score in the admin interface and prompt a user to change the duplicated password. Should you require assistance with setting specific policies, please do not hesitate to contact our For Business team. Thank you.

Simple and secure

Nov 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's nice that it is cross-browser compatible and gives me a great degree of flexibility. For websites that want the username first, then another page for the password - this software tackles that problem easily (other software apps don't handle this type of functionality). The software is very good and knowing when I'm forced to change a password on a website and it'll know that I have and update itself.

Cons: It's rather difficult to reset your master password if you forget what it is. Sometimes the software is intrusive about application passwords, but it's easy to just cancel out of it.

Overall: I don't have to remember all my passwords. When I need a strong password, it can auto-generate one for me (and remembers it in the software for me so I don't have to note it down).

Vendor Response

by Siber Systems on November 20, 2017

Hi Steve - thank you for taking the time to provide feedback. If you're experiencing issues with the Master Password or passwords for other applications, please do not hesitate to submit them here so we may investigate: https://www.roboform.com/php/rtss/main?lang=en

Capterra-loader

Easy to use password manager that works on multiple devices

Nov 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Simple and easy to use. Has autocomplete for forms, which is a one click login. Works great on mobile - with finger print access. Works perfectly for pin codes and similar notes - a one stop shop for logins, credit card details and similar data. Plugin for Chrome. Good value for price.

Cons: The chrome plugin has bugs. Plugin doesn't recognise all forms and doesn't save the login details automatically then. No workaround to save logins if it doesn't recognise the form.

Overall: I use it for passwords for around 500 accounts and all credit cards and similar personal information.

Vendor Response

by Siber Systems on November 20, 2017

Thanks for taking the time to provide a review! Regarding Chrome issues, if you haven't already, please submit a ticket so our technical support team can look into the matter ASAP. Thank you. https://www.roboform.com/php/rtss/main?lang=en

Love the ease of use of this product. I am lost without it.

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: one click use to get logged in to websites; easy setup; multiple folder options; ease of use; edit ability

Cons: some websites are finicky and it is not always the easiest to add additional fields properly to the login section

Overall: time saved; security; ease of use

Vendor Response

by Siber Systems on November 15, 2017

Thanks for the feedback! If you're encountering issues with specific website login/login fields, please do not hesitate to contact our technical support team and they'll gladly investigate and assist. https://www.roboform.com/php/rtss/main?lang=en

Great software

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Love how easy it fills in all my passwords and how user friendly the software is. I tried others out there and roboform is by far the best for our business.

It might not be the best

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I have been using RoboForm for nearly a decade. It does not have the best reviews out of all of the password managers. That is kind of a good thing. Since it is less popular it has not been targeted by hackers like the more known password managers. Password managers are a must.

Cons: Robofrom often has problems filling out the proper fields so I often have to manually put in passwords. The app on my Android rarely works for any apps besides the Chrome browser for me. I wish it had more tips on proper password practices. Things like; reminders to update master passwords, reminders and help on updating all passwords, better integration with non-web browser apps.

Capterra-loader

RoboForm is a central pillar of my working and personal life. A blessing.

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Roboform frees up my head space of passwords and identities, it transports effortlessly between PC and mobile devices. The ability for me to pre-fill docs is a godsend.
The added advantage of Roboform Business gives me the security to define what passwords and access level each staff member gets but also insures that I have total access.

Cons: The fact that passwords in subordinate accounts do not automatic populate to the master account can be problematic or that password changes are not automatically changed in all accounts that have been cloned. This often create confusion on who has the updated password. In all cased the master account should be the absolute.

Overall: This is a central component of my organising and moving through my day to day life. with one master Password I can create multiply passwords without the difficulty of remembering the all including the log on address. On any new set up of a device generally Roboform would be in the first 5 application to be installed.

Meh. Customer service not that proactive when contacted. Lots of quirks in the system.

Nov 13, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The security it can provide. The time is can save, especially for admins who are always resetting passwords.

Cons: Not support in terms of adoption - this is the hardest part and I'd expect the staff would be better versed in how to bring an organization on board after the purchase has been made,

Overall: Not there yet - still hurdles. Once it's fully implemented, it'll be huge to show our auditors.

Vendor Response

by Siber Systems on November 15, 2017

Thank you for taking the time to provide your feedback. We're sorry to hear you didn't have a more seamless experience, particularly when it came to implementation. We have passed your feedback along and we strongly encourage you to please continue working with our support team so they may help you overcome any hurdles you're currently experiencing.

We have used Roboform for over 10 years. It has been an invaluable product for our company

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like that Roboform works on all platforms. The best feature for us is the toolbar layout as opposed to the other vendors that put pull down menu's in the data fields themselves. Roboform is very clean and works perfectly. Highly recommended over Last Pass

Cons: That the Identities are NOT available in the Roboform IOS Application. We also don't like that the Roboform Toolbar is gone on the Mac Side. We assume this is because of a browser limitation. Also, we would prefer the toolbar for Chrome on the PC to be at the top.

Overall: The network integration for my team is fantastic. We can share passwords with everyone but have some security on the entire process.

Vendor Response

by Siber Systems on November 14, 2017

Thank you for taking the time to provide your review. Regarding Identities in iOS, this is not appearing due to admin settings. Please consult with your company admin to fix this. As for toolbar issues, you are correct, they are unfortunately due to browser limitations.

It's a very nice product. Not perfect, but likely as good or better than most if not all.

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to seamlessly keep all of my passwords and enter sites without a problem. I have trusted it for years and it hasn't failed me so far. It seems very reliable.

essential tool when dealing with a lot of passwords

Nov 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Handy features, not only web passwords but application passwords too.
Safe notes are also very handy

Cons: Safe notes plain tekst only, would be nice to be able to copy and past html and pictures.
Sometimes forms are not working.

Overall: Being able to store many passwords with a secure method.

We've been using Roboform for almost 10 years, and like it

Nov 13, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The new business class features, with users and shared folders are great. That I can use it with desktop applications is great too. And the Security Center is awesome.

Cons: Doesn't work on all websites. Doesn't work consistently with desktop apps. Wish the search function included SafeNote text, and Notes text

Vendor Response

by Siber Systems on November 15, 2017

Thanks for the feedback, Dan. Please feel free to submit a list of websites/apps you're having difficultly accessing with RoboForm. We'd certainly love to look into this for you! Thank you. https://www.roboform.com/php/rtss/main?lang=en

I love it for my personal use, but for the business do not like the format

Nov 13, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: the Robo Form I use for my personal use, is wonderfully easy to use, and reliable. Easy to access from whatever computer I am on, which is really nice!

Cons: The Robo form for business, is confusing in the format and the other employees have yet to use it much, so will not be purchasing for the business again. Or hopefully they will come out with a different more user friendly business eddition

Overall: Love the personal Robo form and not so much the business format. we will continue to look for a password online keeper that is more user friendly

Vendor Response

by Siber Systems on November 14, 2017

Thank you for taking the time to provide your feedback. We're sorry to hear that your user experience hasn't been as desirable as we would have liked. If you reach out to our technical team, they'll be more than happy to walk you through any layout or feature questions that you have. We certainly strive for our software to be user friendly, and any feedback or questions you have will help with future improvements. Thank you.

I've been a user for over a decade. Best way to avoid getting hacked!

Nov 13, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to set hard passwords for each site. The password generator is flexible to create passwords that meet the sites requirements. Saving and entering credit card information safely and quickly. You will never go back to typing it all in!

Cons: Once in a while a new site makes it hard to implement, but this is very rare. The Mac version never has been as good. I use 1Password on my Macs.

Overall: Allows me to have many different and hard passwords for each site. Speeds up entering your information and credit card in sites making it a breeze.

Great tool, whole office uses it!

Nov 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use, simple login. When using the internet and trying to remember all the passwords, RoboForm makes it easy to use one password!

Cons: Constant pop up if not using RoboForm. Some that don't use it every day have encountered an annoying pop up constantly asking for a password.

Vendor Response

by Siber Systems on November 15, 2017

Thank you for taking the time to supply your feedback. This policy is only enforceable on Windows and Mac OS. If the policy is checked and set to "Yes", the user's master password will be captured by the OS system protected storage thus making RoboForm a single-sign-on solution attached to user's AD password. If policy is set as "No", this options will be unchecked and grayed out for the end user.

This review is based on RoboForm for business which I do not like as much as the old Enterprise ver.

Nov 09, 2017
3/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It does what it is supposed to and saves our company a ton of time. Our type of business, insurance sales, accesses dozens of password protected sites per day.

Cons: I think the business version is difficult to set up, manage and use. We do not share logins and it appears that this version may be geared towards that type of organization. I wish the app would address two factor authentication and would like the ability to set up logins without accessing the website first.

Overall: Time savings and security are the main benefits

Vendor Response

by Siber Systems on November 13, 2017

Hi Jeff, Thank you for taking the time to provide your review. We're sorry to hear that the For Business license is not integrating as well as you would have liked. Regarding authentication, a second authentication step is enforced with policies and delivered to employees in the form of a one-time password sent via email or SMS. For additional information or assistance, please do not hestiate to contact our For Business team and they'll gladly assist with OTP setup. Thanks again!

Works well, reliably, and securely

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: RoboForm is always available on every platform anytime I need it including IOS, Android, and desktops.

Id love RoboForm pricing with LastPass and 1pass interface.

Nov 09, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: OS availability, pricing, Mac app. Clear FAQ and informations for new users. Virtual keyboard for login.

Cons: User interface.Missing BlackBerry OS. User experience from mobile devices. Website doesnt appear like a modern, reliable and trustable company (Siber).

Overall: Effectively managed password for different offices of the company.

Vendor Response

by Siber Systems on November 14, 2017

Thank you for taking the time to provide your feedback. Regarding UX for mobile devices, we'd love to hear more. Please feel free to submit additional information here: http://bit.ly/1L9QELn

You have a hooked! We have so many passwords saved because of our line of business.

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use. I have over 300 password logins so we depend on RoboForm to keep us from going crazy due to all those passwords.

Cons: Can't think of any, but if I had to say anything it would be the mobile app sometimes is a little rough to use.

Allows me to access the many different sites I use with out the worry of referring to generic pads.

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, Allows me to access the many different sites I use with out the worry of referring to generic pads.

Cons: The conversation from a trial to a paid version wasn't smooth., the trouble was using a sign up and then migrating the trial data and setup

Overall: Allows me to access the many different sites I use with out the worry of referring to generic pads.

Vendor Response

by Siber Systems on November 13, 2017

Hi Alistair, Thank you for taking the time to provide your feedback. We'll be sure to pass along your comments regarding upgrading in an effort to streamline the process. Thanks again!

Allows me to keep all my logins and passwords in one place and access them anywhere.

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The feature I like the most is the ability to share certain passwords with my coworkers. My company is on the Business edition, and we have various shared folders set up. The passwords are always up to date for everyone even if someone has to change one.

Cons: My only complaint is that with the web, desktop, mobile, and all the browser extensions, it seems like they are not always all on the same version.

Overall: Ability to maintain and share login credentials, passwords, and notes securely.

Vendor Response

by Siber Systems on November 13, 2017

Thanks for taking the time to provide a review! Regarding the version of RoboForm, once you upgrade your desktop to v8 and sync, your data will automatically be upgraded to the new one file format across your mobile devices and this will be reflected in your online account. If you're experiencing inconsistencies across browsers, this may be due to individual browser limitations which are imposed on the RoboForm extension. To be sure, however, please do not hesitate to submit any questions or concerns via our online support center and our technical team will gladly investigate: https://www.roboform.com/php/rtss/main?lang=en

Fast and easy setup, no major issues storing my passwords.

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. The software is light weight and unobtrusive so that our employees can be as productive as possible while safely storing their passwords and notes.

Cons: Not having the toolbar in the browsers isn't ideal. Seems like the password sharing features could be expanded upon.

Capterra-loader

Easy to best with the best organizing capabilities

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I like the ability to create folders and subfolders to organize my work and personal life within the password tool. The business account ability to share passwords with my staff with giving the password to them is incredibly valuable. Of course it works on all of my devices and stays in sync. It's a huge time and brain saver. No I no longer care to know what my passwords are. RoboForm manages it for me.

Cons: It's a small thing but the extension for the Edge browser needs some improvement. It works but not as seamlessly as the extension for Chrome.

Overall: I thought I had maybe 100 places that I used passwords. Turns out it is more than 500. No one realizes just how many places they've given a password to. Capturing all of these and making them all unique has dramatically increased security on my accounts.

Vendor Response

by Siber Systems on November 13, 2017

Hi Amy, Thanks for taking the time to provide your feedback! We're so glad you've chosen to use RoboForm for all of your logins! Regarding Edge, unfortunately as it's a standalone extension (per Edge requirements) and cannot be installed via the universal Windows installer, it does have limited functionality. We are aware of the frustration that may come along with this, and we appreciate your understanding. Thanks again!

We use the business application for our finance group.

Nov 09, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Ease of use and reliability. Does not break down. Business version allows group sharing of passwords.

Cons: Mobile application is not user friendly and limited in some ways. For example the notes are not visible.

Overall: Impossible to maintain the number of passwords used in the business without this software.

Vendor Response

by Siber Systems on November 13, 2017

Hi there, Thank you for taking the time to provide your feedback. Regarding safenotes, the policies that are implemented by the company admin dictate what data you can and cannot view on the mobile app. If you are unable to view safenotes, please contact your company admin. If your admin requires assistance, please have them submit a ticket here: https://www.roboform.com/php/rtss/main?lang=en Thanks again!

We had a real nightmare with passwords until Roboform. It has really made passwords easy.

Nov 09, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love that I can assign who gets a password and who does not. It is also extremely fast and easy to delete someones ability to access a password

Cons: We had some integration issues in the beginning and we got frustrated and almost gave up at first. But now we are glad we hung in there.

Vendor Response

by Siber Systems on November 14, 2017

Thanks for hanging in! Should you encounter any other issues, please do not hesitate to contact our technical support team: http://bit.ly/1L9QELn

We use RoboForm for a mobile automotive company. Excellent for our needs

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the fact that I can seclude what each user can see, They can only see the username and not the password. So each time I have an employee change, there is no need to change the passwords.

Cons: The program has to be updated manually. If it isn't updated, then it will give an error while trying to sync. But that error doesn't say a thing about updating the program to fix the issue.

Overall: Makes our job soo much easier.

Great for storing passwords, bank numbers, secure notes for small business

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: RoboForm makes it easy to share logins between coworkers. If one employee updates a login, it's updated for all other employees who use that login. You can assign certain employees to certain login lists so not everyone has access to everything. You can fill checkout screens with your credit card and billing address with one click. You can store secure notes in a "safenote" which are not a login but maybe a pin number or access code you still need to share with employees (for example, after hours gate lock code for the building). Great customer service and ticket submission for any issues you need tech help with.

Cons: Implementation was a little messy and delayed with version 7 when we first started a few years ago. We needed to update to version 8 last year in order to fix a couple issues and once we got to version 8 it's been smooth sailing.

Overall: Not having to think about all my different logins. Having credit card information securely stored for easy access with online purchases. Sharing login with coworkers which are updated in real time.

RoboForm is one of the biggest time savers in our agency.

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: No more digging for passwords, it's just a click of a button and everything is filled in for you. It's a time saver and very convenient.

Cons: Sometimes it doesn't work great in browsers other than internet explorer. Also, when you change passwords you have to make sure to replace the existing one or it will add a new one in and then you don't know which one to select the next time.

Vendor Response

by Siber Systems on November 14, 2017

Please do not hesitate to contact us with any browser specific limitations you're experiencing. Thank you! http://bit.ly/1L9QELn

Can't live without it.

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: The ability to safely and securely store passwords and other data, in one convenient and easy to use portable account.

Overall: Safe and secure password sharing among the team.The support team has been incredible.

Must have for any company

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: If you have more then 10 passwords to remember, then you must have roboform. It is just so simple and all your password saved there. You can download it to the new computer and all your passwords will be there!

Using RoboForm for over 3 years now and saving time and sanity. Fill & submit passwords with ease.

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easily integrates into the Chrome Browser and is ready to go. Starts remember all of the website passwords and helps with password protected Excel files.

Safenotes also easily allows you to add software registration information, software ID's etc so you always have the information you need when you need it.

The quick "Search" box allows you to locate a website, login and get to the location quickly

Cons: Does not always work on sites with pop-up windows, sometimes the excessive reminders of newer versions gets old but understandable that RoboForm has to adapt and keep up with website programming

Overall: Improved productivity, daily time savings, improved organization

Awesome tool and easy to use

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Works in all browsers and the mobile app is awesome. Having the ability to save my card info, bank info and even bookmarks in the same place is great.

Cons: No way to give someone access in the event I am incapacitated. I would like a way to allow someone that I allow to be able to access my account in this kind of event.

Vendor Response

by Siber Systems on May 16, 2017

Hello Brian, Thank you for your review. Please note that our current version RoboForm 8 does now include an Emergency Access feature that allows you to securely share your data with a trusted contact in the event you are unable to access your RoboForm data: https://help.roboform.com/hc/en-us/categories/115000922967-Emergency-Access

Remember 1 password and be done with it

Feb 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cost effective, simple to use, makes you more efficient. Add-on into Chrome is perfect and always ready to go.

Cons: Constant software version update reminders. Some pop-up password boxes are not detected and thus roboform's "fill and submit" is not activitated

Overall: Amazing how quickly you build up your password library of sites. Roboform helps easily manage that and makes you more efficient by getting you quickly to the site, application etc. and into your work. Stop wasting time with passwords.

Recommendations to other buyers: Pair it with GoodSync, perfect software for syncronizing backups, your roboform favorites and roboform password date

You don't have to remember your passwords anymore

Feb 10, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: If you have to work with many different accounts that require you to create passwords, by using roboform you don't have to remember you passwords anymore. It is easy to shear with your co-wokers

Makes your life easier

Jan 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes your life easier

Cons: non

Overall: I love roboform. You don't have to remember your passwords anymore. It is easy to shear it with your nee employees and if you change the password in one computer it automatically updates it on every computer where roboform is installed

Make your life easier

Jan 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes your job easier

Overall: I love Roboform. You don't have to write down passwords anymore and you can share it easy with the new employees. And if you have to update a password, it will automatically update it on all computers where RoboForm install.

Protection of passwords forever!!!

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to use and store passwords and information.

Cons: If you forget your master password...you are screwed!

Overall: I have hundreds of passwords used for various sites and I feel that they are very secure with Roboform.

Recommendations to other buyers: Dont' forget your master password!

Best password product I've found

Jan 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Indispensable.
Fills forms and saves passwords perfectly. Works in top 3 browsers as a toolbar.
Even my wife loves it.

Maybe I'm getting too old for new stuff

Dec 06, 2016
2/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Comments: I bought this software because they said it would work across platforms--I use a Mac and a PC. It doesn't. Maybe I misunderstood the description and they meant "or" and not "and." Found out it doesn't when I had to change the Master password on one system and the new PW didn't work on the other. Also now when the software asks if I want to secure the PW just created it doesn't recognize the new Master PW. Now I'm too confused to make either work. I will hopefully reload the software, but I'm not too confident it will work. To paraphrase the movie I think I'm getting too old for this "stuff."

Vendor Response

by Siber Systems on December 06, 2016

Hello Lawanda, RoboForm works on Windows and Mac platforms. The Master password is stored locally within each device. If you change your Master password in one location you will also need to change it in the secondary computer as well when requested. In order to help you through this process please contact our support team. (703) 890 0676 This number calls the support line directly. Phones are answered Monday - Friday, 9AM - 7PM, except for official US holidays. 

RoboForm - password management made easy

Nov 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: RoboForm is great for those who manage LOTS of passwords. The only problems we've had have arisen due to multiple users accessing the same account, and I would surmise the problems have been user error. Whether using online accounts, or password protected documents in Word or Excel - this program has served us well for many years.