Who Uses This Software?

RoboForm is the perfect password management tool for businesses and organizations of any size.


Average Ratings

127 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • Siber Systems
  • www.siber.com
  • Founded 1995
  • United States

About RoboForm

RoboForm provides secure and automated password management for all employees on all devices. By directly addressing all critical points in the password cycle, from password generation, to storing, reuse, and sharing, RoboForm increases security and productivity while eliminating costs associated with password resets. The Management Console allows companies to easily onboard all employees, delegate permissions, deploy security policies, assign credentials, and view reports.


RoboForm Features

  • Credential Management
  • Multifactor Authentication
  • Password Generator
  • Password Reset
  • Password Synchronization
  • Single Sign On
  • User Management

RoboForm Reviews Recently Reviewed!


Capterra loader

My passwords are always secure when I use this software

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: In my current job it is always very important to maintain high levels of security and the utmost confidentiality when preparing legal documents for the company. Taking this aspect into consideration I have a software suite that I use to maintain the security of the legal documents I produce, and among those is Roboform, a very complete software that allows me to manage my passwords from the comfort of a central panel that manages them, in short, Roboform is the best password manager I have ever used.

Roboform has certain benefits that complement my work routine. For example, I could mention that Roboform works for me as a password pointer, since I manage several software and online accounts which I depend on to meet my work goals. Roboform not only saves my passwords, but it is also quite intuitive and when I enter the pages or software that require a password, Roboform adds the self-filling of the information, making it much easier for me to use the software and web pages.

Another great benefit that Roboform gives me is that I can customize my login, always remembering which passwords I have stored in the central panel and for which software and web pages I should use them. Without a doubt Roboform is one of the most complete software I have used for these purposes and I would not change it for anything.

Cons: Roboform should incorporate higher levels of security so that passwords can be used. Currently my Roboform session is protected because I have other two-step authentication software that keeps my account completely secure. My recommendation to the Roboform technical team is that they incorporate more security in the use of their software, of rest I think it is an excellent software that is very easy to use and free.

Vendor Response

by Siber Systems on October 31, 2018

Thank you for taking the time to provide feedback. Rest assured, security is our top priority. In addition to AES256 bit encryption with PBKDF2, we also require a minimum Master Password length of 8 characters, with a minimum of 4 nonnumeric characters. The Master Password is not transmitted to our servers and all decryption happens locally. Additionally, we offer secure sharing and two factor authentication. For more information regarding RoboForm's security, please visit our Help Center as well as our security page (links found below.

https://help.roboform.com/hc/en-us/categories/203877668-Security

https://www.roboform.com/security

Saving Passwords Made Easy

Oct 17, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: What I like the most is the ease of storing my passwords, and RoboForm is a secure feature. It has the option of filling out forms as well as submitting them if you so choose. You can have several identities in it, such as yourself and each family member with each one's own information; ie: address, birthday, etc. There is a free version which will store up to 10 passwords, or the paid version which is unlimited. You also have the option to protect each password with a "Master Password", which double protects your account. As you log into your sites and want to save your password, RoboForm asks if you would like to save, and lets you create/choose categories you wish to store them in. Home is default, you can create whatever folders you want such as each user name's category, work, games, etc. With so many passwords needed for work, I would not want to be without RoboForm. I have never had an issue with security, and find it a great value for the money! This makes about eight years I have used it.

Cons: I think that what I liked the least about RoboForm is the difficulty to "attach" it to some browsers and to sync it together. It attached fine to IE and Chrome and has its own browser bar in each. In Edge, it took several tries to get it to work; and even now I have to click the icon in the taskbar to be able to use it.

Vendor Response

by Siber Systems on October 18, 2018

Thanks for the detailed feedback. We're sorry to hear attaching RoboForm to Edge was such a hassle. The icon does require an initial click in order to access your RoboForm data, but if you're having issues with the extension remaining attached, please do not hesitate to contact our technical team so they can assist. Thanks again!

Provides critical and secure password management to my desktop and mobile devices.

Dec 12, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Obviously, what I like most about this program is that it manages my usernames and passwords quite effectively. I like the fact that the program installs on my desktop computer AND integrates into my web browsers, as well as several programs on my computer as well. I manage passwords not only for myself, but also client resources and my family, so I have hundreds if not thousands of access credentials to manage. Roboform makes it pretty easy to find what I need, when I need it, and has a quick and easy secure password generator built into the interface too.

Cons: I've used this software for a few years, and I have found a good number of CONS that have yet to be resolved, which are in no particular order. Manually adding/editing fields in an existing login site/record is terribly akward at best; once you find the edit section you can't easily add the field you want unless it is already shown. I thought about trying another program a while back, and then realized the biggest CON - there is NO easy way to export/backup your usernames, passwords and notes for use in one of the other major programs out there. I can't recall the specifics here, but ALL the other major password management programs have issues importing from Roboform databases - so once you start, you're stuck with it. I also have a lot of issues with Roboform trying to save duplicate logins, and it constantly bothers me on sites where filling out form fields (not related to RoboForm) is required. Sure, you can make site exceptions, but that isn't always the right course of action. The interface in both the mobile and desktop apps is also terribly clumsy and needs rewriting.

Vendor Response

by Siber Systems on December 13, 2017

Hi Scott - thank you for taking the time to provide your feedback. Knowing what works well, and even more so, the things that might not be working so well, is extremely helpful. Again, we appreciate your willingness to provide feedback and we have passed it along to the appropriate team.

Capterra loader

Maximum security in the protection of my passwords.

Oct 26, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Roboform is the leading software par excellence in the management and storage of user passwords for logins. This is its greatest strength and why I use it in my work environment. Currently in our work group I manage the treasury, event planning, cultural and theatrical activities; to keep protected and stored each of the bank passwords and electronic kernels, this software is my undisputed ally. Only by logging in with my user I have control of each of these passwords and I can use them freely in the pages or sessions that request it. A Software that I fully recommend, since with this software you will no longer have to worry about the loss or forgetting of passwords necessary to give continuity to your work activities, and the best part of all this is that it is free and very easy to use.

Cons: Perhaps its great strength can also be its great weakness, I mention this because roboform stores each of your passwords centralizing them in software, the weakness I observe in this is in relation to hacking my account, since an unauthorized person who enters my roboform session could steal each one of my keys.

Vendor Response

by Siber Systems on October 29, 2018

Thanks for taking the time to share feedback! We're thrilled to hear you're putting RoboForm to good use. Regarding security, it's of the utmost importance to us. Decryption is performed locally on your local browser and not on our server. No RoboForm data can be accessed without the Master Password and the Master Password is never transmitted to our servers. As such, even in the unlikely event that our servers were breached, your data is effectively useless without the Master Password to decrypt it. Should you have any remaining questions regarding RoboForm security, please do not hesitate to reach back out. Thanks again!

Must-have to manage all your online passwords!

Jul 04, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Using just 1 master password to upkeep and maintain all my online account passwords had helped immensely all these years. It served me well in checking passwords when I forget as I age. I don't have to remember all the passwords, which I found to be a chore!

Besides, it can help generate strong and secured passwords on the fly when it comes to creating new online accounts for products and services that I frequent. Moreover, I can sync all my passwords across PCs, Macs, laptops and mobile devices with just 1 click. Easy peasy!

In short, it is a great time-saver.

Cons: Minor issue is that when the password list gets too long, I had problem locating and auto-filling it in the right account! Even with the search function, I sometimes can't locate the right password. Other than that, Roboform works wonderfully for me.

Overall: Time-saving and easy password retriever!

Vendor Response

by Siber Systems on July 06, 2018

Hi Brian - thanks so much for taking the time to provide feedback. We're glad to hear RoboForm is is helping you out. Regarding the minor issue you mentioned, try renaming the login(s) to better suit your needs; this is the best way to gain more control of your list. Recognizing the name of the login should be designed on what its for (e.g. "facebook," "facebook-kelly," "fb-jim"). This naming scheme helps when you more than one account for the same site/domain. Otherwise, should you require additional assistance, please don't hesitate to reach back out. Thanks again!

Wouldn't use them ever!

May 09, 2018
2/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money

Pros: Decent program, easy to install and use. Some of the commands are confusing, however, it does work as it should.

Cons: But if anything goes wrong, the tech help never answers the phone ( hours of waiting over several days). Had to dial random extensions at Roboformto get to talk to somebody and then asked them to connect me to the tech help manager. He tried to upgrade and reinstall but it still had problems.

BUT the most telling of all, when you delete the program from your PC, which I did, Roboform asked why are you doing this. One of the choices is "Because the program and has too many bugs and causes problems". They know they have problems.

Overall: Some, but their tech help is unavailable! Had to call random extensions in the company until I found someone who could transfer me the tech manager. UGGGH!

Vendor Response

by Siber Systems on May 15, 2018

Hi Haryl - We sincerely apologize for any lack of assistance you experienced. Because our phone support is limited, we highly encourage users to contact our technical team via our 24 hour online ticketing system. Regarding the issues you're experiencing, we'd certainly love to address them and get your RoboForm up and running. To do so, please submit all details via a ticket at your earliest convenience. http://bit.ly/1L9QELn. Thank you.

Capterra loader

Easy to best with the best organizing capabilities

Nov 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability to create folders and subfolders to organize my work and personal life within the password tool. The business account ability to share passwords with my staff with giving the password to them is incredibly valuable. Of course it works on all of my devices and stays in sync. It's a huge time and brain saver. No I no longer care to know what my passwords are. RoboForm manages it for me.

Cons: It's a small thing but the extension for the Edge browser needs some improvement. It works but not as seamlessly as the extension for Chrome.

Overall: I thought I had maybe 100 places that I used passwords. Turns out it is more than 500. No one realizes just how many places they've given a password to. Capturing all of these and making them all unique has dramatically increased security on my accounts.

Vendor Response

by Siber Systems on November 13, 2017

Hi Amy,

Thanks for taking the time to provide your feedback! We're so glad you've chosen to use RoboForm for all of your logins! Regarding Edge, unfortunately as it's a standalone extension (per Edge requirements) and cannot be installed via the universal Windows installer, it does have limited functionality. We are aware of the frustration that may come along with this, and we appreciate your understanding.

Thanks again!

We love this product and have now used it for several years. Great secure password tracking.

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Reasonably priced, secure, cloud based means of securely storing and accessing the bazillion login/passwords we all have. I can get easy access to all my logins from any machine that I run using the RoboForm anywhere service. I can't imagine not using this type of product.

Cons: My greatest fear is that one day I will see headlines saying that SiberSystems servers were hacked. Maybe this is unfounded, but that's really the only think I don't like about storing the crown jewels on a vendors servers. Not a criticism of RoboForm per se, just a concern about the concept. However I believe the encryption and security they uses is adequate to justify use of the product.

Overall: All my log ins and passwords are now securely stored in the encrypted cloud, all in one place, with easy (secure) access by me from just about anywhere.

Vendor Response

by Siber Systems on April 06, 2018

Thank you for taking the time to provide feedback. We certainly understand your security concerns, but rest assured, security is our top priority. We go to great lengths to protect our user's data and we're happy to address any specific security questions you may have. Additionally, you can find a brief overview of RoboForm security here: https://www.roboform.com/security.

Best Password Program Available

Oct 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ability to store as many items per page as necessary. Can use to fill a complete web form with data that doesn't change (I.e. a Bill of Lading where 90% of the info required is always the same). Able to have all passwords at your fingertips when using the desktop and iOS versions.

Cons: The alphabet running down the right hand side of the list of logins does nothing. I have tried hundreds of times over the years to tap a letter to go straight to that section of logins thinking I am just not being precise enough, but it simply does nothing, ever, not once! The only way to get to the "Z's" is to scroll down. Really frustrating to have the appearance of a shortcut but not have a real shortcut.

Overall: Overall, RoboForm is probably one of the most useful programs to own. I have recommended it many times over the years and will continue to do so.

Vendor Response

by Siber Systems on October 03, 2018

We appreciate you taking the time to provide feedback. Regarding the iPhone scroll feature, the information has been passed along and we expect the improvement to be released in the very near future. In the meantime, we apologize for the frustration and we appreciate your patience. Thank you again for being a RoboForm user!

RoboForm Comments

Jul 20, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Identities. And Reliability. Ability to store much more than just passwords.

Cons: Wish it was more visible, with a larger user base. I previously had difficulties sharing logins with family members, but I upgraded to the Business level and set up my family as a Company, and that seems to work. I cannot get this to work efficiently on my smartphone, and I've sort of given up on that. (I can never get it to fill in a form with my credentials on the phone, even though the little pop-up icon for RoboForm is there.) It would be good if I could search for a login on my phone, and that have it open in Chrome, rather than the RoboForm browser. (Is there a way to do that?)

Overall: Actually, I am a personal level user, even though I have the business level account. I have several hundred passwords that RoboForm has been managing for many years, and overall I'm quite pleased with the product. Tried Dashlane and OnePass for a while, for they seemed now more prevelent, but came back to RoboForm, since it just performed better. I am now planning to get a lot of the family information/records into the system, and share out with my grown kids. I hope you can continue to develop the product.

Capterra loader

A software that I highly recommend to people who use a lot of logins and passwords.

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have a wide range of websites, online accounts, bank users, services and programs that I use at work where I have to have a username and password. Roboform came into my life at the right time, it stores an unusual amount of users and passwords, allowing me to save important time in the search for each password, and also allows me to have my passwords protected without having to use my memory to access my users.

In addition to this it is very easy to use, just indicate in the search tab of the web browser that you want to use roboform and READY! Your password will appear instantly. Your protected database is very useful for the functions I perform at work and also works for me personally.

Cons: At the moment I have not been able to get any cons in this software, as I have tested it in several pages, in several web browsers and applications without any problem.

It is a software that optimizes the use of passwords and users in a transcendental way. I can't find any flaws in the software.

Overall: To incorporate this software into your daily work functions is to say goodbye to wasted time by remembering and adding users and passwords. Although it may seem simple, accessing bank, business, corporate, administrative and even project review accounts with a single click is a great convenience that saves time that can be invested in other activities.

I potentially recommend this software to everyone

Great for storing passwords, bank numbers, secure notes for small business

Nov 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: RoboForm makes it easy to share logins between coworkers. If one employee updates a login, it's updated for all other employees who use that login. You can assign certain employees to certain login lists so not everyone has access to everything. You can fill checkout screens with your credit card and billing address with one click. You can store secure notes in a "safenote" which are not a login but maybe a pin number or access code you still need to share with employees (for example, after hours gate lock code for the building). Great customer service and ticket submission for any issues you need tech help with.

Cons: Implementation was a little messy and delayed with version 7 when we first started a few years ago. We needed to update to version 8 last year in order to fix a couple issues and once we got to version 8 it's been smooth sailing.

Overall: Not having to think about all my different logins. Having credit card information securely stored for easy access with online purchases. Sharing login with coworkers which are updated in real time.

The Best Password Manager available!

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: RoboForm stures your usernames (or email account) and password to sign into all your favorite sites. The software also works as a bookmark manager too to remember the site addresses (has search function) and then when you arrive, ability to use saved login information. And I create folders allowing me to separate bills, career, housing, and whatever I desire. This software can also generate passwords that are random so they are stronger. I have used this software for over 20 years and it was one of the best purchases I have made.

Cons: The free version allows you to save about 10 passwords. But after you try it, you will buy it so not a big issue! This should be available at all companies as they require different passwords for everything. And companies want to 'generate' complex password which cannot be guessed... but that is harder for you to remember.

Overall: Easy to use, and remembers what you need to secure all your sites. Even offers a Master password so no one can access your password even if they access your computer.

Capterra loader

As a manager, the security of my passwords is the premise

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Although it seems a joke, this software was provided by my nephew of 12 years, recommending that I was going to be useful in the work, and go that the children know a lot. Roboform has given me a security like I never had at work. It stores each one of my passwords, according to my requirements, that is to say, that I CHOOSE, what password to keep and what not, giving me the sensation of autonomy and security. In addition to this it has a system of information encryption that protects the passwords of possible computer aggressors that want to subtract them, all this is combined with an excellent synchronization with the search engines, and with just one click I can autocreate passwords to open my different administrative users in the job

Cons: At first it costs a bit to use it and more when you do not have prior knowledge of this software. I needed assistance through videos, web tutorials and advice from my nephew, however, understanding their functions is very easy to use.

Overall: When I use Roboform, the feeling of security that I give is incredible. Sometimes having all the control of the more than 10 passwords that I must use every day was quite tedious, having to write them down on slips of paper and take them with me everywhere. Now this was in the past, Roboform is an excellent software that makes the difficult thing much easier.

Allows me to keep all my logins and passwords in one place and access them anywhere.

Nov 09, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The feature I like the most is the ability to share certain passwords with my coworkers. My company is on the Business edition, and we have various shared folders set up. The passwords are always up to date for everyone even if someone has to change one.

Cons: My only complaint is that with the web, desktop, mobile, and all the browser extensions, it seems like they are not always all on the same version.

Overall: Ability to maintain and share login credentials, passwords, and notes securely.

Vendor Response

by Siber Systems on November 13, 2017

Thanks for taking the time to provide a review! Regarding the version of RoboForm, once you upgrade your desktop to v8 and sync, your data will automatically be upgraded to the new one file format across your mobile devices and this will be reflected in your online account. If you're experiencing inconsistencies across browsers, this may be due to individual browser limitations which are imposed on the RoboForm extension. To be sure, however, please do not hesitate to submit any questions or concerns via our online support center and our technical team will gladly investigate: https://www.roboform.com/php/rtss/main?lang=en

Capterra loader

RoboForm is a central pillar of my working and personal life. A blessing.

Nov 13, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Roboform frees up my head space of passwords and identities, it transports effortlessly between PC and mobile devices. The ability for me to pre-fill docs is a godsend.

The added advantage of Roboform Business gives me the security to define what passwords and access level each staff member gets but also insures that I have total access.

Cons: The fact that passwords in subordinate accounts do not automatic populate to the master account can be problematic or that password changes are not automatically changed in all accounts that have been cloned. This often create confusion on who has the updated password. In all cased the master account should be the absolute.

Overall: This is a central component of my organising and moving through my day to day life. with one master Password I can create multiply passwords without the difficulty of remembering the all including the log on address. On any new set up of a device generally Roboform would be in the first 5 application to be installed.

This review is based on RoboForm for business which I do not like as much as the old Enterprise ver.

Nov 09, 2017
3/5
Overall

1 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It does what it is supposed to and saves our company a ton of time. Our type of business, insurance sales, accesses dozens of password protected sites per day.

Cons: I think the business version is difficult to set up, manage and use. We do not share logins and it appears that this version may be geared towards that type of organization. I wish the app would address two factor authentication and would like the ability to set up logins without accessing the website first.

Overall: Time savings and security are the main benefits

Vendor Response

by Siber Systems on November 13, 2017

Hi Jeff,

Thank you for taking the time to provide your review. We're sorry to hear that the For Business license is not integrating as well as you would have liked. Regarding authentication, a second authentication step is enforced with policies and delivered to employees in the form of a one-time password sent via email or SMS. For additional information or assistance, please do not hestiate to contact our For Business team and they'll gladly assist with OTP setup.

Thanks again!

Capterra loader

Best Password Keeper Ever!

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I live my life on a computer and about 20-30 times per I am required to enter credentials. Without roboform I would just not be able to function. This software follows me everywhere I go. I use the app on my phone daily to retrieve login information.

Cons: I get frustrated with the master password login. I lock my computer and when I return I have to enter the master password again. 3-5 times per day. Just tiring sometimes but I do like the security.

Overall: Best password manager ever. Use it every day and cannot operate without it. I have recommended this software to over 100 people personally and every time I speak to audiences about technology I recommend this product.

Vendor Response

by Siber Systems on October 07, 2018

Thanks for taking the time to provide feedback! Regarding the Master Password prompts, through policies, a company administrator dictates this setting upon their users. Please contact your administrator to request they disable the policy and instead enable the "Cache Master Password" policy.

We have used Roboform for over 10 years. It has been an invaluable product for our company

Nov 13, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We like that Roboform works on all platforms. The best feature for us is the toolbar layout as opposed to the other vendors that put pull down menu's in the data fields themselves. Roboform is very clean and works perfectly. Highly recommended over Last Pass

Cons: That the Identities are NOT available in the Roboform IOS Application. We also don't like that the Roboform Toolbar is gone on the Mac Side. We assume this is because of a browser limitation. Also, we would prefer the toolbar for Chrome on the PC to be at the top.

Overall: The network integration for my team is fantastic. We can share passwords with everyone but have some security on the entire process.

Vendor Response

by Siber Systems on November 14, 2017

Thank you for taking the time to provide your review. Regarding Identities in iOS, this is not appearing due to admin settings. Please consult with your company admin to fix this. As for toolbar issues, you are correct, they are unfortunately due to browser limitations.

Best password keeper out there

Dec 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Keeps track of all of my passwords automatically, further it will create randomized passwords so every account has its own yet there is no issue remember ing all the different ones as RoboForm does it for you. With the mobile app, you can take all your passwords with you wherever you go which is perfect. They also support fingerprint login and multi-factor authentication.

Cons: Still having an issue when using a high dpi screen to remote into a standard dpi screen the fonts on the browser toolbar does not scale and is almost impossible to read.

Overall: No more keeping track of passwords in a un-secure manner.

Vendor Response

by Siber Systems on December 08, 2017

Hi there - thanks for taking the time to provide feedback! Regarding the dpi issue, if you can please provide a screen shot of your entire page, including the toolbar and submit it to our technical support team, they'll gladly look into the matter. https://www.roboform.com/php/rtss/main?lang=en

Capterra loader

An excellent software to manage passwords and auto-fill forms

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: This software plays a very important role in my work. Between the kindnesses that I can recognize of Roboform we have:

-Its highest quality, manage passwords. It is no longer a problem to manage multiple passwords thanks to Roboform.

-The format of auto filling is an excellent option that saves time and effort.

- Its synchronization with the explorers makes it easier when using it with internet.

Cons: Sometimes I have had problems to use the auto-fill formats, since they tend to get confused, so I have automatic information filling in different pages from the ones initially selected by me, creating problems for me.

Overall: As he was promoted in my company, I was assuming more responsibilities that depended among other things, to handle applications, software and bank accounts, so I had to have the handling of more than 6 passwords. Roboform was the solution for the management of these accounts, since it allowed me to memorize them all automatically without worrying about the security of them. Buy this software that you will not regret

Capterra loader

Easy to use password manager that works on multiple devices

Nov 17, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple and easy to use. Has autocomplete for forms, which is a one click login. Works great on mobile - with finger print access. Works perfectly for pin codes and similar notes - a one stop shop for logins, credit card details and similar data. Plugin for Chrome. Good value for price.

Cons: The chrome plugin has bugs. Plugin doesn't recognise all forms and doesn't save the login details automatically then. No workaround to save logins if it doesn't recognise the form.

Overall: I use it for passwords for around 500 accounts and all credit cards and similar personal information.

Vendor Response

by Siber Systems on November 20, 2017

Thanks for taking the time to provide a review! Regarding Chrome issues, if you haven't already, please submit a ticket so our technical support team can look into the matter ASAP. Thank you. https://www.roboform.com/php/rtss/main?lang=en

Good password organizational program

Apr 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: RoboForm is easy to use. It is literally just a click and fill. It saves the website a long with the login and password. Updating a password is easy too. No more excel worksheet with a list of user names and passwords.

Cons: It doesn't work for all sites. I haven't been able to figure it out but I think some websites block the use of RoboForm which is inconvenient but you just type it the info manually. Also when going to a new site you only have a few seconds to tell RoboForm to save the new site and password or you have to enter it manually.

Vendor Response

by Siber Systems on May 03, 2018

Thanks for taking the time to share your feedback! Regarding the sites that are posing an issue with RoboForm, please feel free to send the list our way and our team will gladly investigate. Thank you! http://bit.ly/1L9QELn

Dependable Password Manager

Jul 24, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Anywhere version allows use on multiple devices. Program is compatible with several browsers, allowing you to keep passwords in once place instead of within each browser. Far more secure than storing passwords in browsers anyway, as a password is required to access and use RoboForm.

Cons: It doesn't work with a few websites that seem to have their login routines programmed differently. It doesn't integrate well with Microsoft Edge.

Overall: There are frequent updates and support is available if you need it. Overall a great piece of software that I have used for over 6 years now.

Vendor Response

by Siber Systems on July 25, 2018

We appreciate you taking the time to provide feedback! In regards to Edge, we're aware of some persisting issues and we're working with Microsoft in an effort to improve the integration/functionality.

Capterra loader

One of the best password managers on the market!

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I've been a long time Roborm user and have seen this program continually evolve every year. I love the cross platform compatability and synchronization functionality and advanced form filling features. I also love the fact that not only does it save all my website logins it also allows me to manage my bookmarks securely and keeps all my devices synchronized and up to date.

Cons: I honestly can't think of anything that has not already been covered. It would be nice if I wasn't forced to use their browser on my android phone instead of them making their app integrate inside of my chrome browser on my phone.

Overall: Secure and organized password, bookmark, financial account, and form data available on all my connected devices.

I love it for my personal use, but for the business do not like the format

Nov 13, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: the Robo Form I use for my personal use, is wonderfully easy to use, and reliable. Easy to access from whatever computer I am on, which is really nice!

Cons: The Robo form for business, is confusing in the format and the other employees have yet to use it much, so will not be purchasing for the business again. Or hopefully they will come out with a different more user friendly business eddition

Overall: Love the personal Robo form and not so much the business format. we will continue to look for a password online keeper that is more user friendly

Vendor Response

by Siber Systems on November 14, 2017

Thank you for taking the time to provide your feedback. We're sorry to hear that your user experience hasn't been as desirable as we would have liked. If you reach out to our technical team, they'll be more than happy to walk you through any layout or feature questions that you have. We certainly strive for our software to be user friendly, and any feedback or questions you have will help with future improvements. Thank you.

Capterra loader

Managing passwords in my work is no longer a problem

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Roboform is an excellent tool for all those who for one reason or another handle many softwares or web portals that require passwords. Its use is simple, you only have to enter the web portals or software that require passwords and Roboform will ask you if you want to save the passwords.

This resource is very useful in the work since I manage enough passwords and in many of the occasions I had to write them down, putting at risk that someone could access to where I write the passwords and steal them. Now with Roboform I can have all my passwords saved in my user, as well as encrypt them to have more security. I highly recommend this software

Cons: During the time I have used Roboform, I have not found any problems or problems that in any way impede my work functions, so I do not have any type of objection in relation to the functions of this software

Overall: After having said the above, I think it is very clear that you must use this software and start enjoying all its benefits

It might not be the best

Nov 14, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I have been using RoboForm for nearly a decade. It does not have the best reviews out of all of the password managers. That is kind of a good thing. Since it is less popular it has not been targeted by hackers like the more known password managers. Password managers are a must.

Cons: Robofrom often has problems filling out the proper fields so I often have to manually put in passwords. The app on my Android rarely works for any apps besides the Chrome browser for me. I wish it had more tips on proper password practices. Things like; reminders to update master passwords, reminders and help on updating all passwords, better integration with non-web browser apps.

Good - With A Few Caveats

Aug 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It's pretty easy to use, yet many of our folks still get somewhat confused when saving passwords. The biggest thing that confuses them is saving a password on a password change screen. That's a problem because that's not the normal logon screen. It would be nice if RoboForm would be intelligent enough to detect what the new password is on a password change screen and change the normal password on the common logon screen, but it doesn't. But as a pro for the software it's fairly user friendly.

Cons: Sometimes users get confused. You really have to think what it's doing before saving a password and whether that's the right thing to do at the time. it also doesn't work well on every sort, maybe 90% or more but not all. Last, it's not the newest technology like SSO tools.

Overall: Password vaulting and password entry.

Using RoboForm for over 3 years now and saving time and sanity. Fill & submit passwords with ease.

Aug 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easily integrates into the Chrome Browser and is ready to go. Starts remember all of the website passwords and helps with password protected Excel files.

Safenotes also easily allows you to add software registration information, software ID's etc so you always have the information you need when you need it.

The quick "Search" box allows you to locate a website, login and get to the location quickly

Cons: Does not always work on sites with pop-up windows, sometimes the excessive reminders of newer versions gets old but understandable that RoboForm has to adapt and keep up with website programming

Overall: Improved productivity, daily time savings, improved organization

Capterra loader

RoboForm is a good solution for business

Jul 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: RoboForm is easy to set up, accessible on any device and works well for us as a multi-user platform.

Cons: It has trouble with some browser logins, and is not as easy to use in non-browser apps as some competitors.

The explanations about who can access what in a shared environment are REALLY not clear enough. It is very difficult to show doubting employees that "Home" folders are private and secure from other employees. Still not sure about "Work" folders.

Overall: Have been using it for over 4 years, one year in business. It has improved in many ways since I first purchased it. In most cases it is easy, quick and reliable. There are a few integration issues that need tweaking, but we will keep using it.

The best Password Manager I've found.

Jul 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Low (reasonable) cost

Feature rich

Flexible data Import options

Excellent support

Personal and Business Versions

Cons: The Single Sign On and "Active Directory Integration" claims are a little misleading.

Overall: I have been licensing RoboForm in its various forms since it was first released. I also license the companion product "GoodSync". When "RoboForm for Business" was released I evaluated it for use at my workplace and have since convinced my employer to implement it there. My co-workers find it very simple and easy to use.

Vendor Response

by Siber Systems on July 24, 2018

Hi there! Thanks for the feedback! We'd love to learn a bit more regarding the SSO and Active Directory Integration feedback you left. If you could please provide additional information it would be much appreciated. Thanks again!

Very easy to use.

Jan 17, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use. All employees were able to implement and use immediately. It is extremely easy to turn on and off for employees. Easy to manage from an Administration point of view. Employees are able to comprehend and use immediately without much follow-up. Organization and edit features of the program are great too.

Overall: How it looks and works different between browsers. But this is a browser issue not RoboForm. It may look different and react different. A few of the features look different between Chrome, Internet Explorer and Microsoft Edge. We do not use Safari but I am assuming it is the same issue. It is not extreme and doesn't cause an issue for most only those that are somewhat tech challenged.

Capterra loader

One of the software that has contributed most in the performance of my work duties

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Although it may seem silly or unimportant, the storage of passwords is important in the workplace. Daily I manage several accounts and emails associated with my work space; from access key to internal servers, to chemical information processors, which require keys, this is where Roboform becomes my great ally.

Thanks to Roboform I can store all the passwords I use at work and in my personal life in a quick, easy, and most importantly, secure way. I also recognize this software is that I no longer have to systematically remember the passwords of memory, since Roboform remembers them and stores them for me, in encrypted files that interconnect with browsers. This software is simply fascinating and very innovative, it makes all of the difficult things very easy.

Cons: Of moments, and after having used the software insistently, I can not issue negative comments that tarnish this fabulous software

A must have to save you time and sanity when it comes to all your passwords

Mar 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Integrates easily with Chrome/IE. Simple to install and easy to keep software updated. With over 150+ password compiled in 25+ years of working, it is a must if you want to stay productive and not waste time opening a password file. Autofill, fill/submit saves so much time across the web and applications. Safenotes is also a great adder for other important data to protect

Cons: Still struggles at times with web apps that have pop-out windows and doesn't recognize some form fields on web pages, but for the most part it handles almost everything.

Overall: Improve personal productivity, personal security of important data and passwords

Roboform has improved greatly since v. 8.0 was released last year.

Jan 22, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: I like that it can be used on mobile, not just the desktop. In fact, I find the mobile version more intuitive at times.

Cons: Roboform developers need to bring back the toolbar for Mozilla Firefox (Quantum) v. 57. The toolbar was MUCH easier and faster to use, rather than clicking on the Roboform icon on the browser menu, and searching/filtering for a login. It's only one extra scroll to the right and click, but you'd be surprised at how much longer it takes to use to icon, instead of the always present toolbar, and sometimes, you have to click your selected credentials twice before Roboform fills in the login form.

Vendor Response

by Siber Systems on January 23, 2018

Hi Keyana - thank you for taking the time to provide a review. Per Mozilla, Firefox 57 only supports WebExtensions. As a result, support for browser toolbars like RoboForm's is not possible.

We use the business application for our finance group.

Nov 09, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and reliability. Does not break down. Business version allows group sharing of passwords.

Cons: Mobile application is not user friendly and limited in some ways. For example the notes are not visible.

Overall: Impossible to maintain the number of passwords used in the business without this software.

Vendor Response

by Siber Systems on November 13, 2017

Hi there,

Thank you for taking the time to provide your feedback. Regarding safenotes, the policies that are implemented by the company admin dictate what data you can and cannot view on the mobile app. If you are unable to view safenotes, please contact your company admin. If your admin requires assistance, please have them submit a ticket here: https://www.roboform.com/php/rtss/main?lang=en

Thanks again!

Great tool, whole office uses it!

Nov 12, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Ease of use, simple login. When using the internet and trying to remember all the passwords, RoboForm makes it easy to use one password!

Cons: Constant pop up if not using RoboForm. Some that don't use it every day have encountered an annoying pop up constantly asking for a password.

Vendor Response

by Siber Systems on November 15, 2017

Thank you for taking the time to supply your feedback. This policy is only enforceable on Windows and Mac OS. If the policy is checked and set to "Yes", the user's master password will be captured by the OS system protected storage thus making RoboForm a single-sign-on solution attached to user's AD password. If policy is set as "No", this options will be unchecked and grayed out for the end user.

Interesting

Nov 21, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Saving passwords being able to save a variety of producers code. Having all passwords just a click away.

Cons: There is not a way an Admin can control all licensing accounts and the passwords such as preventing employees from saving a passwords twice.

Vendor Response

by Siber Systems on November 23, 2017

Thanks so much for taking the time to provide feedback! In regard to admin control, there are policies for an admin to prevent users from creating any RoboForom file type. This means users can be prevented from creating logins, identities, bookmarks, safenotes, application logins, and contacts. By doing this, the user is forced to only use the RoboForm files assigned to them by the admin via group membership.

If users are allowed to create their own RoboForm file types, the RoboForm local client calculates the user's security score (duplicated passwords lower the score dramatically). Admins are able to see this score in the admin interface and prompt a user to change the duplicated password.

Should you require assistance with setting specific policies, please do not hesitate to contact our For Business team. Thank you.

Awesome tool and easy to use

May 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Works in all browsers and the mobile app is awesome. Having the ability to save my card info, bank info and even bookmarks in the same place is great.

Cons: No way to give someone access in the event I am incapacitated. I would like a way to allow someone that I allow to be able to access my account in this kind of event.

Vendor Response

by Siber Systems on May 16, 2017

Hello Brian,

Thank you for your review. Please note that our current version RoboForm 8 does now include an Emergency Access feature that allows you to securely share your data with a trusted contact in the event you are unable to access your RoboForm data: https://help.roboform.com/hc/en-us/categories/115000922967-Emergency-Access

Cannot imagine not having RoboForm.

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I no longer need to manage my passwords. I am also finding password reset requests across the organization have gone down significantly. We are saving time without thinking about it.

Cons: Not the most streamline to setup and support and the it can take a very long time to scroll through the active user list from the admin portal. This is a very minor nit pick of an amazing product.

Overall: We as an organization have seen the number of password reset requests, drop significantly and every person using RoboForm, cannot imagine not having it. It save time and takes the chore of password management and makes it a breeze.

Easy to use password tool

Jan 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like that I can sync all of my devices (computers, tablets, phones) with my passwords. Syncing occurs automatically and is easy to work with. Also, on the Iphone X it recognizes your face id to open the software.

Cons: I would like to not have to look up the passwords on my phone, and just use it to fill in websites automatically when I am on my tablet or phone

Vendor Response

by Siber Systems on January 18, 2018

Hi Eric - RoboForm on mobile does allow for autofilling of credentials. For a list of iOS apps RoboForm can autofill, please click here: https://help.roboform.com/hc/en-us/articles/229761687-Which-iOS-apps-can-RoboForm-automatically-log-me-in-to-

Capterra loader

An infallible access key memorizer

Jun 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Among the positive features that I can mention Roboform would indicate its effectiveness at the time of, not only storing passwords, but in the synchronization of this information with browsers and security pages such as banks, emails, web pages and clouds.

And not only stays with the passwords, but with generic information that, regularly, is filled in the pages as forms, addresses, telephone numbers among others.

Cons: Before using it, I was very concerned about the security of my information, however, since I discovered that I can create passwords to use the information, I calmed down a lot and now I use it regularly. I have no cons on this software

Overall: This software is a pioneer, fundamental for those people who have to manage many passwords in their day of work and at home. This program saves a lot of time that can be dedicated to increase productivity. I recommend it a lot

Best Form Filling Software.Period

Sep 07, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Ability to fill out forms quickly. Integration with all browsers(chrome/ie/firefox). Easy installation. Makes QA a breeze by storing all test data in roboform.

Cons: Asking for new Permissions in chrome extension become a bother.

Overall: QA has been made easier with it. Improves productivity by a great extent as it saves time by pre filling form data...

Vendor Response

by Siber Systems on September 13, 2018

Thanks for taking the time to review RoboForm for Business! We'd love to know a bit more regarding the permission issues you're having within Chrome. If you can please submit the info via the link below, we'll gladly review and assist. Thanks!

http://bit.ly/1L9QELn

Most secured, robost password manager

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to use

Highly secured with encryption

Very flexible to use

Value for money

Cons: None, its best password manager ever created.

Overall: Earlier we used to write down credentials for each insurance carrier website in spreadsheet and update it every week as carrier's password expires often. Then I came across RoboForm almost 10+ years back and got addicted to it since then. Storing, updating passwords across multiple computers have never been so easy. We store and maintain over 50+ credentials effortlessly using RoboForm. It is must application to have if you have to deal with such situations and also highly recommended for personal use.

Roboform is very handy for organizing passwords and info

Jun 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The things I like most about Roboform is the fact it's been a total time saver and no thinking required. I have an online business with lots of passwords for different tools and online paid services I have. So Roboform makes it super simple to automatically fill in my info and even edit things that are saved if needed. There are folders to categorize things as well. Recommend to anyone to try!

Cons: At this time, I really don't have any complaints or cons of using it. It's bee something I've used for years.

My Other Brain

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Before RoboForm I had my little notebook with all my passwords carefully put in. It was not in alphabetical order because I recorded them when I got a new login and so finding the right pw was always a search and rescue operation. Thankfully I was introduced to RoboForm by one of my tech friends and it all came together. Alphabetical order, url, easy access, now all my brain needs to remember is ONE pw and it's still capable of doing that!

Cons: Nothing really. It does what I need and what I want.

Remember 1 password and be done with it

Feb 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cost effective, simple to use, makes you more efficient. Add-on into Chrome is perfect and always ready to go.

Cons: Constant software version update reminders. Some pop-up password boxes are not detected and thus roboform's "fill and submit" is not activitated

Overall: Amazing how quickly you build up your password library of sites. Roboform helps easily manage that and makes you more efficient by getting you quickly to the site, application etc. and into your work. Stop wasting time with passwords.

Recommendations to other buyers: Pair it with GoodSync, perfect software for syncronizing backups, your roboform favorites and roboform password date

I've been a user for over a decade. Best way to avoid getting hacked!

Nov 13, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to set hard passwords for each site. The password generator is flexible to create passwords that meet the sites requirements. Saving and entering credit card information safely and quickly. You will never go back to typing it all in!

Cons: Once in a while a new site makes it hard to implement, but this is very rare. The Mac version never has been as good. I use 1Password on my Macs.

Overall: Allows me to have many different and hard passwords for each site. Speeds up entering your information and credit card in sites making it a breeze.

Great way to keep your passwords

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It integrates with Chrome/Firefox and IE. Instead of me keeping track of all my passwords, I have them securely stored one click away. I like how it also help me generate strong passwords. And then there's also identities, which can be used to store general information that can be used for registrations.

Cons: The integration with browsers is sometimes not functioning well when a new browser upgrade takes place. Didn't happen for a while now, but it did in the past.

Overall: I save tons of time thanks to Roboform.

OK software

Jul 23, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: it is a helpful piece of software. It memorizes passwords

Cons: I can't search in roboform.com Why can't I start typing the letter s and all the memorized passwords that start with s should show up.

Also there should be an online tutorial on how the online Roboform works

Vendor Response

by Siber Systems on July 24, 2018

Thanks for reaching out, Douglas! We'd love to assist with the AutoFill issues you're experiencing. If you haven't already, please contact our support team by submitting a ticket here: http://bit.ly/1L9QELn. Also, you can find tutorials via our Online Help Center: https://help.roboform.com/hc/en-us

amazing product to store all your passwords

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: stores unlimited passwords and personal information in a vault. You can automatically log in to pages where it enters your id and pw automatically. phone app works the same.

Cons: They offer a few different products and it is a little confusing in terms of which one you would need to buy.

Overall: makes life so easy with all the websites, IDs and passwords all automatically stored.

Vendor Response

by Siber Systems on May 07, 2018

Thanks so much for taking the time to provide a review! Regarding the product confusion, we're working to clarify/streamline this information in an upcoming website redesign.

We've been using Roboform for almost 10 years, and like it

Nov 13, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The new business class features, with users and shared folders are great. That I can use it with desktop applications is great too. And the Security Center is awesome.

Cons: Doesn't work on all websites. Doesn't work consistently with desktop apps. Wish the search function included SafeNote text, and Notes text

Vendor Response

by Siber Systems on November 15, 2017

Thanks for the feedback, Dan. Please feel free to submit a list of websites/apps you're having difficultly accessing with RoboForm. We'd certainly love to look into this for you! Thank you. https://www.roboform.com/php/rtss/main?lang=en

Unpleasant.

Mar 29, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: Not too much to talk about. Standard password manager with many bugs and problems. It is relatively easy to use with fair interfaces.

Cons: Sales process, security issues and really bad support with interesting un-ethical business practices.

Vendor Response

by Siber Systems on April 06, 2018

Hi Sinan - we're very sorry to hear you've had such a poor experience and we'd certainly like to address/fix any lingering issues. We do see that you have an existing ticket in our system and we encourage you to please continue to address any matters through that channel as it has been kept open per your request. Thank you.

I have been using RoboForm for over 10 years and have always been satisfied with its performance.

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I enjoy knowing that all of my information is securely stored and is still easily accessible. The other part I really like is being able to auto-fill in so many of the forms on line.

Cons: I'm now using RoboFrom for Business and although it is very powerful I do not like that I can no longer use it as freely as I did when I had RoboForm Everywhere.

The customer service is good, but the hold times can be rather long.

Overall: As I mentioned, I enjoy having my data securely stored, yet easily accessible.

RoboForm is one of the biggest time savers in our agency.

Nov 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: No more digging for passwords, it's just a click of a button and everything is filled in for you. It's a time saver and very convenient.

Cons: Sometimes it doesn't work great in browsers other than internet explorer. Also, when you change passwords you have to make sure to replace the existing one or it will add a new one in and then you don't know which one to select the next time.

Vendor Response

by Siber Systems on November 14, 2017

Please do not hesitate to contact us with any browser specific limitations you're experiencing. Thank you! http://bit.ly/1L9QELn

could be much better

Jul 23, 2018
3/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: security - everyone needs a password manager

Cons: ease of use; it's difficult to use as a password filler

Vendor Response

by Siber Systems on July 24, 2018

Thanks for taking the time to provide feedback, Julie! We noticed that you mentioned having some difficulty using RoboForm's password filler. Are you referring to the AutoFill functionality? If so, we'd love to address any specific issues or questions you may have. If you haven't done so already, please feel free to submit additional information via the link below and one of our supporters will gladly assist. http://bit.ly/1L9QELn

Love the ease of use of this product. I am lost without it.

Nov 14, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: one click use to get logged in to websites; easy setup; multiple folder options; ease of use; edit ability

Cons: some websites are finicky and it is not always the easiest to add additional fields properly to the login section

Overall: time saved; security; ease of use

Vendor Response

by Siber Systems on November 15, 2017

Thanks for the feedback! If you're encountering issues with specific website login/login fields, please do not hesitate to contact our technical support team and they'll gladly investigate and assist.

https://www.roboform.com/php/rtss/main?lang=en

Capterra loader

I manage too many passwords in my work, with this program I do not worry.

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As an audiovisual producer I manage a terrifying amount of accounts and passwords, humanly it is impossible to be sure which key to use in each case, more than a year ago I was able to solve this problem thanks to Roboforms, I no longer depend on the large list of users and cliques I was tied to.

It is a very easy program to use and in terms of security I have not had any relevant problems.

Cons: The paid version offers many new features and options but the price is not very cheap, however with the free version I have been able to solve my problems.

We use RoboForm for a mobile automotive company. Excellent for our needs

Nov 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the fact that I can seclude what each user can see, They can only see the username and not the password. So each time I have an employee change, there is no need to change the passwords.

Cons: The program has to be updated manually. If it isn't updated, then it will give an error while trying to sync. But that error doesn't say a thing about updating the program to fix the issue.

Overall: Makes our job soo much easier.

Could not live without it!!!

Jan 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Used to have a spreadsheet just remember all of my passwords and now just need to remember ONE! Also, have RoboForm Everywhere and allows me access to all of my passwords on any computer...

Cons: Sometimes RoboForm Everywhere doesn't update fully but still amazing to be able to log-in from any computer and have all your passwords... :-)

Overall: Give you the ability to access 100's of passwords with only having to remember 1...

Capterra loader

A complement that your navigator can not miss

May 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The best thing is its ease of use, it also allows to organize and synchronize all the passwords to keep them safe, so I do not have to worry about remembering each one of the passwords of so many websites.

Cons: I had time that I did not use it because they did not have the option to save in the cloud, but since the last versions everything improved now it is much more efficient and safe to continue storing the passwords and important information.

Overall: Many times I have used the software to automate the filling of forms, when the internet connection is very poor or slow, we have to be as fast as possible before the web page expires. By using roboform and filling the fields with a single click of the saved information, it has allowed me to perform the processes much faster during the web inscriptions.

Capterra loader

Roboform is the perfect solution for managing multiple accounts

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: In my work I have to use bank accounts, software and necessary applications to maintain the highest porductivity. Roboform has positive aspects so that this task is of the best way, since it is an excellent manager of passwords and formats of auto filled, that allow me to shorten a lot of time besides being able to work simultaneously in several functions.

Cons: You have to be very aware of the use of auto-fill as it sometimes displays the information in other accounts than the original one.

Overall: Many tools and software perform specific functions at work, however, Roboform is one of those software that are comprehensive, that work for all tasks at work, and without it you lose a lot of productivity I highly recommend it

Excellent software

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Integrates on all of my devices: iPad, PC, laptop and IPhone. Keeps everything synced too so no matter what I use or where I am at I have my passwords, credit card info and form filling at my fingertips. It also generates passwords so I can have a different one every where I go on the web without wracking my brain trying to come up with something new.

Capterra loader

Great software!

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use the password save functionality for multiple offices and it helps so much and saves time when changing passwords!

Cons: Sometimes we have to uninstall when syncing

Vendor Response

by Siber Systems on September 27, 2018

Thank you for taking the time to provide feedback! Regarding the occasional syncing issue you're experiencing, if you haven't already, please submit a ticket and our technical support team will gladly investigate. Thank you! http://bit.ly/1L9QELn

I've been using it for many years

Jul 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Roboform has been around for a very long time. I've been using it before password managers were cool. I like the business version that allows sharing of passwords.

Cons: It requires a subscription, but I'm fairly ok with that. It would be nice if it was a bit easier to manage shared passwords. That's not exactly intuitive.

Overall: Sharing passwords for online company accounts.

RoboForm

Jul 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to have information shared across computers, and shared between users in groups. I use multiple computers that all sync the same data. Plus, I have some accounts that are shared with other employees.

Cons: My only complaint is more at Firefox because you can't have toolbars in the new version.

Overall: I've been using RoboForm for over 5 years now and love it.

Nearly the best in its class. Absolutely the best value in its class!

Jul 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: RoboForm does most of what I need to confidentially manage my staff many website logins. It also has a shared contact database that ensures all my staff have access to he same, up to date, contact details regarding our suppliers, office contacts and business associates.

Cons: Occasionally RoboForm struggles with some website - Google Calander in particular, but once you know the work-arounds, we can cope.

We greatly rely upon the shared contact database, however it is a little clunky, but I don't think it would take a lot to tidy it up and make if RoboForm really wanted to lift their product. The fact that there is no contact database export feature is also a negative that could be easily fixed.

Overall: After assessing more than half a dozen similar products, I could find only one product that had features that were better than RoboForm, however the minor benefit it offered did not justify the extra cost. Hopefully RoboForm will wrinkle out the minor bugs that make logging into the occasional website a little tricky. Once done they would have made a good product an excellent one.

Capterra loader

RoboForm Protects Data and Makes Navigating Secure Websites Easy

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One secure place to access all our passwords.

Portable - Can access it from any internet connect, yet maintain security of data.

Cons: Their support department is a little trying, but after all, there is not much support needed because their software is very simple.

Overall: All my passwords in one place.

Ease of using the software.

Access to everything on all my devices.

RoboForm has made my life so much easier.

Jan 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that don't have to remember 100s of passwords. I also like that my account is available on all my computers and devices.

Cons: I don't like that I can't add a password manually. I am always prompted to wait until I log in, but sometimes that doesn't work.

Overall: I can get a lot more work done because I don't have to be hunting down passwords constantly.

I cant Live Without IT!

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Not only does it remember all of my passwords, but it keep many profiles for me and fills forms properly and securely. It is secure and really reasonably priced! The everywhere version i use works on all of my devices, phone tablet and computers.

Cons: Sometime it will try and update info when nothing has changed.

Capterra loader

The most efficient way to remember passwords and personal data

Jul 03, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Multiple accounts are equivalent to multiple passwords, handling around 24 accounts with their passwords. This fact generated information collapse, loss of passwords and excessive changes of keys that led to more disasters, but I discovered this application with which I could order everything. In addition, security is guaranteed.

Cons: Nothing bad to say, this program except my mental health. I highly recommend it and I invite you to try it, you will not regret it.

Meh. Customer service not that proactive when contacted. Lots of quirks in the system.

Nov 13, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The security it can provide. The time is can save, especially for admins who are always resetting passwords.

Cons: Not support in terms of adoption - this is the hardest part and I'd expect the staff would be better versed in how to bring an organization on board after the purchase has been made,

Overall: Not there yet - still hurdles. Once it's fully implemented, it'll be huge to show our auditors.

Vendor Response

by Siber Systems on November 15, 2017

Thank you for taking the time to provide your feedback. We're sorry to hear you didn't have a more seamless experience, particularly when it came to implementation. We have passed your feedback along and we strongly encourage you to please continue working with our support team so they may help you overcome any hurdles you're currently experiencing.

It's fairly easy to use and very affordable, but sometimes glitchy

Mar 30, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Makes storing passwords securely easy. Good sync functionality across all of my devices. Very affordable

Cons: Sometimes the chrome extension is glitchy, and it doesn't feel like a super polished solution overall. The android app also leaves much room for improvement and a lot to be desired.

Overall: Easy to store all my logins and passwords

Great password manager

Jan 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software works great as a password manager. It stores everything we need, allows access from anywhere, and has extensions for all the browsers we use.

Cons: I would like to see better support for multi-page logins. There is a work around to fill the field on each page but it would be nice if this was more seamless.

Roboform is the best program of this kind

May 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Installation is simple and straightforward.

Available on Windows, Mac, Android, and iOS.

Great browser plug-ins.

One click logins to websites from the browser plug-in. (so easy)

Backup and sync passwords.

Cons: The interface can be a bit confusing for the new user. It took a while to understand it's user interface but once addicted everything is so easy.

Overall: With an increase in a number of online accounts, it was difficult for me to remember the password for all websites. So I was searching for an option to solve this problem. Henceforth came across Roboform. All I have to do is to remember my master password and that's it.

Great software, and if it's more costly than other, well it's worth.

Simple and secure

Nov 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's nice that it is cross-browser compatible and gives me a great degree of flexibility. For websites that want the username first, then another page for the password - this software tackles that problem easily (other software apps don't handle this type of functionality). The software is very good and knowing when I'm forced to change a password on a website and it'll know that I have and update itself.

Cons: It's rather difficult to reset your master password if you forget what it is. Sometimes the software is intrusive about application passwords, but it's easy to just cancel out of it.

Overall: I don't have to remember all my passwords. When I need a strong password, it can auto-generate one for me (and remembers it in the software for me so I don't have to note it down).

Vendor Response

by Siber Systems on November 20, 2017

Hi Steve - thank you for taking the time to provide feedback. If you're experiencing issues with the Master Password or passwords for other applications, please do not hesitate to submit them here so we may investigate: https://www.roboform.com/php/rtss/main?lang=en

Capterra loader

Great security/login information storage. Ability to encrypt passwords to 512bt.

May 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to securely store, not only login/password data, but Identity information as well. Multi-platform capabilities.

Cons: This is a great product, but it sometimes has a high overhead resource usage, especially on android.

Overall: It makes it easier to maintain overall security and streamline usage.

Fast and easy setup, no major issues storing my passwords.

Nov 09, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use. The software is light weight and unobtrusive so that our employees can be as productive as possible while safely storing their passwords and notes.

Cons: Not having the toolbar in the browsers isn't ideal. Seems like the password sharing features could be expanded upon.

essential tool when dealing with a lot of passwords

Nov 13, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Handy features, not only web passwords but application passwords too.

Safe notes are also very handy

Cons: Safe notes plain tekst only, would be nice to be able to copy and past html and pictures.

Sometimes forms are not working.

Overall: Being able to store many passwords with a secure method.

Must have PW app

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Central location to securely store all your login information that can be viewed on any device.

Cons: Still no way to merge duplicate password cards and no master password recovery method.

Overall: Best way to create secure passwords and not have to store them in unsecured formats.

Excellent. I have been using it for 2 years and it's a great program

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I like the ease of use. It's very easy to use and very interactive and I like the option to login from the web

Cons: Web interface. I think that the web interface should be more interactive and easier to use comparing to other problems in the market

We had a real nightmare with passwords until Roboform. It has really made passwords easy.

Nov 09, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I can assign who gets a password and who does not. It is also extremely fast and easy to delete someones ability to access a password

Cons: We had some integration issues in the beginning and we got frustrated and almost gave up at first. But now we are glad we hung in there.

Vendor Response

by Siber Systems on November 14, 2017

Thanks for hanging in! Should you encounter any other issues, please do not hesitate to contact our technical support team: http://bit.ly/1L9QELn

You have a hooked! We have so many passwords saved because of our line of business.

Nov 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. I have over 300 password logins so we depend on RoboForm to keep us from going crazy due to all those passwords.

Cons: Can't think of any, but if I had to say anything it would be the mobile app sometimes is a little rough to use.

Why I like RoboForm....

Jul 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: General ease of use, Personalities, Password Generator

Cons: Nothing, it is all good. Enterprise version can be a bit confusing at first.

Overall: Today's business environment requires many secure passwords, RoboForm makes it Easy to keep up with Security Best Practices.

Capterra loader

Love RoboForm

Jul 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to track all my passwords and other info that is to be kept safe.

Cons: That it doesn't always recognize forms. RoboForm needs to be updated to recognize new version code that many sites are using.

Overall: Fantastic!

Must have for any company

Aug 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: If you have more then 10 passwords to remember, then you must have roboform. It is just so simple and all your password saved there. You can download it to the new computer and all your passwords will be there!

Protection of passwords forever!!!

Jan 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to use and store passwords and information.

Cons: If you forget your master password...you are screwed!

Overall: I have hundreds of passwords used for various sites and I feel that they are very secure with Roboform.

Recommendations to other buyers: Dont' forget your master password!

Makes your life easier

Jan 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes your life easier

Cons: non

Overall: I love roboform. You don't have to remember your passwords anymore. It is easy to shear it with your nee employees and if you change the password in one computer it automatically updates it on every computer where roboform is installed

Capterra loader

RoboForm is nice to have, but there were sync issues happening that did not get resolved.

Jan 16, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like the ease of use, and the extension capability. The desktop app and extension are easy to use and functional.

Cons: The app is not mobile friendly at all - I would like my password manager to be able to work freely if all if not most other applications without having to open RoboForm and use a web browser from the RoboForm app. Some issues with syncing as well as updating. Customer support over the phone is fine, however, when submitting an online ticket, representatives are slow to respond.

Vendor Response

by Siber Systems on January 18, 2018

We're constantly striving to improve our mobile experience. If there are certain applications that you cannot use with RoboForm, or if there are specific features you'd like the mobile platform to have, please let us know by submitting the info via our ticketing system. It'll automatically be assigned to the appropriate team for review. In addition, you may be experiencing certain limitations due to the permission levels put in place by the company admin.

Make your life easier

Jan 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Makes your job easier

Overall: I love Roboform. You don't have to write down passwords anymore and you can share it easy with the new employees. And if you have to update a password, it will automatically update it on all computers where RoboForm install.

Very good program

Jul 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The business part works good. I was able to get all my employees to get the business passwords without seeing my passwords.

Cons: A little confusing on the mobile connection.

It's a very nice product. Not perfect, but likely as good or better than most if not all.

Nov 13, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to seamlessly keep all of my passwords and enter sites without a problem. I have trusted it for years and it hasn't failed me so far. It seems very reliable.

Good Password Manager Software Online

Jul 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I started using this software 15 years back and so far I don't find any problem with regular usage. It will synchronize across multiple devices and also browsers without any problem. we have shared lot of passwords there and we never worry about forgetting them.

Cons: The user interface of this software program is a bit confusing for newbies and needs some improvement. Compatibility with some browsers needs improvement.

Overall: Roboform helped to fill in the forms and Remember our passwords for more than a decade now.

I have been a user for over 10 years both at home and at work and I'#39;m hooked.

Jan 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use and the price is very affordable. I love the identities feature. Being able to use that has saved me a lot of time.

Overall: Huge time saver

Roboform Makes Life Easier

Jul 24, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Lets me be more secure by not having to re-use or write down usernames and passwords

Cons: Enterprise management isn't very intuitive

Works well, reliably, and securely

Nov 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: RoboForm is always available on every platform anytime I need it including IOS, Android, and desktops.

Easy to implement, maintain and use for various types of users

Jan 17, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - Ease of use on multiple platforms

- Great support

- Helps security awareness

- Securely share logins

Cons: - Import function still having issues on csv files for multiple logins to same URL's

- Web based editing not fully featured (yet?)

Overall: No idea, just was send here to enter review for Syber

Vendor Response

by Siber Systems on January 22, 2018

Thank you for taking the time to provide your review. You are correct that web based editing is currently unavailable. Editing must be done through the installed application.

We use Roboform across our organization and it is great for sharing passwords across the org.

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to set up and share across the organization

Easy to train new employees and to grant access to organization wide needs

Cons: Setting up groups etc is a little confusing but once you have it figured out it is easy to use.

Renewal process can be cumbersome

Decent program

Dec 29, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that they continue to change as the computing world changes. This is a simple to use and yet very secure program to remember all of the information we need. I have been a lifetime subscriber to this product for years.

Cons: The fact that they don't really do much for those of us that have upgraded to Apple from PC's. While I used this multiple times a day when I was using PC's and Androids, I have progressed on to Apple products so I barely need to use it anymore.