# RoboForm Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is RoboForm the right Password Management solution for you? Explore 313 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152208/RoboForm/reviews --- RoboForm 4.6 (313) [View alternatives](https://www.capterra.com/p/152208/RoboForm/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of RoboForm Ease of use 4.5 Customer Service 4.3 ## Pros and Cons in Reviews FV Fabio V Software engineerInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “I bought Roboform for my whole family, and we’re using it with great satisfaction.“ May 9, 2025 Rob M Managing DirectorCivil Engineering, 11 - 50 employeesUsed the software for: 6-12 months. “VERY FRUSTRATING. When you sign up to a password manager, you give your life to it so it has to work all the time, not intermittently!“ March 24, 2026 Shai K ProgrammerInformation Technology and Services, Self-employedUsed the software for: More than 2 years. “Good integration with chrome, windows, mobile appssingle master passwordsync across many platforms/machineswhen i need customer support (which was rare)“ July 31, 2023 Marc Q Claims Business Process ConsultantInsurance, 10,001+ employeesUsed the software for: More than 2 years. “The "Never for this Site" option seems to not stick for certain applications that we use in my business.“ September 26, 2024 RH Ray H PresidentE-Learning, 2 - 10 employeesUsed the software for: 1-2 years. “I have been using RoboForm for over 10 years and have saved over 1000 url/passwords.“ May 8, 2024 JS Joseph S Lead Software EngineerInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Does not allow attachments or graphics in SafeNotes“ July 20, 2023 BA Brenda A AgentReal Estate, 2 - 10 employeesUsed the software for: Less than 6 months. “I have no issues with Robo Form it saves my passwords with little effort and will generate one when needed.“ November 17, 2023 lm lionel m CEOArchitecture & Planning, 11 - 50 employeesUsed the software for: 1-2 years. “for my part, I don't have much to say except that sometimes identifiers are lost and I don't know why.“ August 17, 2023 ## Showing most helpful reviews Showing 1-25 of 313 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Marc Q. Claims Business Process Consultant Insurance Used the software for: 2+ years ### "RoboForm to the rescue. " September 26, 2024 4.0 Pros RoboForm makes logging into the multiple applications that I use daily a breeze. It is one of the best PW managers that I have ever come across in a business environment and I always suggest it to my peers. Cons The "Never for this Site" option seems to not stick for certain applications that we use in my business. I would love for it to not come back on these applications once I have chosen it. Review Source MA María A. Marketing Director Marketing and Advertising Used the software for: 6-12 months ### "Perfect software to manage accounts" September 13, 2024 5.0 It was pretty easy to setup and all my team members found it very easy to use. Its intuitive platform helps all my different team members to use Roboform by themselves Pros It helps me manage all passwords. Organization and sharing them with my team in a safe way Cons Its price, also it keeps asking me to login the app everytime Alternatives considered [NordPass Business](https://www.capterra.com/p/203254/NordPass/)[LastPass](https://www.capterra.com/p/151988/LastPass/) Reason for choosing RoboForm I found Roboform easier to use and liked it better, I thought my team would work better in this software Review Source Rob M. Managing Director Civil Engineering Used the software for: 6-12 months ### "Good when it works; terrible service support when it doesn't" March 24, 2026 1.0 VERY FRUSTRATING. When you sign up to a password manager, you give your life to it so it has to work all the time, not intermittently! Pros It seemed like a good idea, and when it works it is great. I like sharing passwords across my team. Cons I wouldn't recommend this software. I have 10 licenses and I can't get any support. I have an intermittent problem which logs me out for some unknown reason. I can go days without being able to log in and then it works again. I advice the status on my ticket each time - when it isn't working they take ages to get back and/or advise it's my fault. When it is work they say "Glad to hear everything is working properly now. Let us know if you have any more questions." The things it ISN'T working properly - it's just an intermittent issue. And the trouble is once you have saved all your passwords into Roboform you can't get access to secure sites. I often can't do my company banking! Review Source VR Verified Reviewer Technology Consultant Information Technology and Services Used the software for: 1-2 years ### "A password manager should be mandatory and RoboForm should be at the top of your list." December 4, 2019 4.0 I have a business license which offers administrative control over a number of accounts. Despite the lack of polish of the UI in some areas, I find RoboForm a lifesaver that I don't go a day without using. For individuals, I still recommend the free version of LastPass but for any heavier user, RoboForm is certainly worth the consideration. Pros At a previous organization we used to use KeePass which the desktop password editor seems to be based on, so familiarity went a long way for me. I like how condensed the UI is and the organizational "tree" folder structure, while bringing me back to Windows 3.1 days (joke) is actually probably the best approach for cramming in many passwords for many organizations. This, compared to the Last Pass "card" view for example is way more efficient. There are extensions for virtually every browser and sync generally works well. Cons There are some login forms that RoboForm has a hard time with. A little ironic as RoboFORM originally started out as an auto-form completion tool. Anyway, it's not a big deal to open up the app and copy a password now and again. The second gripe would just be inconsistencies within the UI(s) of the various apps. It could be more aligned and user-friendly. The one feature I wish RoboForm had was the ability to bulk-change passwords at the click of a button if you get an inkling that something of yours may have been compromised. Alternatives considered [1Password](https://www.capterra.com/p/176113/1Password/)[LastPass](https://www.capterra.com/p/151988/LastPass/)[Dashlane for Business](https://www.capterra.com/p/147623/Dashlane-for-Business/) Reason for choosing RoboForm The tight, yet traditional looking UI (of the desktop), good support and good cross-platform presence. Oh, and price at the time of purchase :) Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) Truth be told, I switched because I knew I wanted paid features and I came across a deal for RoboForm. Once I realized it would do everything I needed, it was a no-brainer. I don't regret it at all. Review Source AG Adam G. Director Marketing and Advertising Used the software for: 2+ years ### "This is the first software I install after setting up google chrome browser" July 22, 2021 5.0 Roboform helps me keep all the passwords secure in a cloud and access them wherever and whenever I need them (also when on mobile). Having 30 character random passwords I'm never afraid of someone stealing/learning it - that person will only have potential access to 1 out of 2000 my current v. strong passwords. Adding 2FA (2 Factor Authentication) to the equation, Roboform makes my online life much safer. The other thing is speed of usage and time saved by not typing URLs of the websites I wanna visit and not typing/trying to remember corresponding login details. This alone is worth a gold - and that's why password managers are so important these days. The above combined with great and easy to use password generator, it makes it ultimate tool for Personal and business use cases. The only thing that could be improved is team collaboration and password sharing. All in all, I highly recommend Roboform to anyone who's not using password manger and/or using different one. Pros Firstly, I wanted to point out that I've been using Roboform since 2004 and have been always their great ambassador. I love what the company has done over the years and looking forward to using it for years to come. Of course the most important feature is possibility of securely storing and accessing my data, passwords and other sensitive information on all devices (I'm on a business plan) and possibility to login to 99% of the sites with just 1 click of a mouse. This speeds up your workflow a lot and saves me loads of time everyday. Also easy integration with most of the browsers and even mobile browsers, makes it a great software. Cons Really, all the necessary features are there, so I can't see any major flaws. The 2 things that come to my mind would be: a) better integration with Android based browsers - the app lacks some of the features available in Roboform's native browser - which is again limited with some features b) With the recent updates, they've taken possibility to view login details through the app - and it rather opens up online - which is taking longer that it used to. Other than that, this is a great app for me. Alternatives considered [LastPass](https://www.capterra.com/p/151988/LastPass/)[PassCamp](https://www.capterra.com/p/198483/PassCamp/) Reason for choosing RoboForm I've been using Roboform forever and got used to their intuitive interface. Also much better integration with browsers than Passcamp makes it my go to password manager for daily usage. Review Source Ed H. IT Manager Non-Profit Organization Management Used the software for: 2+ years ### "Been using RoboForm since day one" June 20, 2019 5.0 I use RoboForm Business edition to share my safenotes and password with my IT and Quality Dept depending on the login or server. I also depend on Roboform to keep safenotes on all my server config notes. They may have passwords or IP addresses that I need to keep secure. I own crypto currency and I use Safenotes to track my Coin addresses and passcodes safe. Pros Safenotes! They are a great place to store sensitive notes and passphrases when logins are not enough. I keep Birth dates, social security numbers, Bitcoin wallet passphrases and server notes here. Cons When an app password match is not found on the mobile app, there is no search box, just an option to see everything. We need to be able to search for passwords, because my everything is 500 passwords long! Alternatives considered [LastPass](https://www.capterra.com/p/151988/LastPass/) Reason for choosing RoboForm The ability to launch my logins and safenotes from the taskbar just worked better for me than with LastPass. Review Source Response from Siber Systems June 21, 2019 Hi Ed - The search box is available in the latest version. Please upgrade. Thanks! JR Jason R. IT Specialist Computer & Network Security Used the software for: 2+ years ### "What password did I use?" December 6, 2019 5.0 I don't always have my computer with me, the app that loads on my phone either iPhone or Android, I can look up a password while at a customer site. If I need a complex password, it comes with a tool to create a complex password for me and then save it. Pros Being able to find a password that I've used for any site that I log into. I try not to use the same password for multiple sites, doing this I don't always remember the password. RoboForm allows me to organize and save my passwords. It allows me to put notes on the passwords saved and give it a name that I can easily find if needed. It saves the website info and the fields I fill in while setting up the password. Cons Minor dislike in my opinion, but once you fill in the password using the software, it will prompt again to save it even if I don't change the password. Just have to close the prompt, like I said minor. Alternatives considered [LastPass](https://www.capterra.com/p/151988/LastPass/) Reason for choosing RoboForm A buddy of mine in the IT industry was using RoboForm and after comparing both products, RoboForm just seemed the better fit. Review Source PSJ Professor Sarah J. Medical Office Administration Program Director/Faculty/Instructor Education Management Used the software for: 2+ years ### "Roboform is the only password security system with no headaches or worries for the users..." October 9, 2020 5.0 ALL my security information was in one location, in alpha order, easy to access once the users gets logged in. I moved all my security system information to Roboform. I never had to worry or think about where the information was or that I might now get easy access. I did not have to change my password 11 times in one like i have to do with other security data storage now a days. Pros I could do anything in this platform, add as much information as I wanted to, change, add, move, review, search, keep info from before I made security code changes within my computer system. It was the first one to pop up when in a search engine. Cons Is it not on the first page when search. I cannot find it as easily now as before. I'm not even sure it is still available for colleges or individuals to use now. Must have went private for businesses I guess. It was the first and the best in my opinion. Alternatives considered [Azure Synapse Analytics](https://www.capterra.com/p/170434/SQL-Data-Warehouse/)[Google Docs](https://www.capterra.com/p/160756/Google-Docs/) Reason for choosing RoboForm Because: ALL my security information was in one location, in alpha order, easy to access once the users gets logged in. I moved all my security system information to Roboform. I never had to worry or think about where the information was or that I might now get easy access. I did not have to change my password 11 times in one like I have to do with other security data storage now a days. Review Source VR Verified Reviewer Director, Information Management & Technology Health, Wellness and Fitness Used the software for: 2+ years ### "Roboform is a staple for me and my team" June 27, 2019 5.0 Very happy with the outcome for our team. Pros \-- Easy to setup users and folder access that store the passwords -- Easy to enforce login passcode for the team -- Great ability to download and upload credentials Cons \-- Cannot figure out how to use it for desktop client applications (not web-based) Alternatives considered [LastPass](https://www.capterra.com/p/151988/LastPass/) Reason for choosing RoboForm High level of security, reputation and recommendation from a peer. Review Source Response from Siber Systems June 28, 2019 Thanks for taking the time to review RoboForm! We're thrilled to hear you're having a positive experience and we look forward to assisting your team. Regarding the use for desktop client applications, at your convenience, please submit a ticket to our team so they may assist. http://bit.ly/1L9QELn FV Fabio V. Software engineer Information Technology and Services Used the software for: 2+ years ### "Good product" May 9, 2025 5.0 I bought Roboform for my whole family, and we’re using it with great satisfaction. Pros Roboform integrates perfectly with PC, smartphone, and tablet. It's ideal for storing all your login credentials for websites. Cons The search feature isn't perfect; it's not easy to find what you're looking for. Review Source SA SARA A. Engineer Information Technology and Services Used the software for: 6-12 months ### "The smart GreenRobot you should try" June 19, 2024 4.0 I have a lot of credentials I must use, and keeping them ready to use is difficult; having credential saved in a file or in a notebook is not the best choice in terms of security. So Roboform helps me to have all my credential stored and logging is now fast, I save a lot of time and my data is safe. Pros Keeping in mind all the passwords it's difficult, because you cannot use the same account and password for every site you access. Roboform save and stores all your credential and automatically fill the fields (obviously with the associated credentials) when you need to login. There is a browser plugin where you can also see and manage all your credentials (and giving them a friendly name). You save a lot of time and you have all your account and password well secured. When you login to a site for the first time, Roboform will ask you if you want to save the new credentials. Cons The popping Robothead asking for save may be annoying if you don't want to save credential Review Source PC Patrick C. Pres CEO Retail Used the software for: 2+ years ### "A great way to manage passwords" July 18, 2022 5.0 I have used RoboForm for many years - I thinks since version 1 and I recommend I it to all of my clients. It's easy to use and get going. Pros I like RoboForm be cause it is very easy to setup and use. Most modern browsers have a password saving feature but RoboForm works well with all of the major web browsers so you don't need to worry about which browser you are using at the time. There are a lot of features with this app and it is wroth the subscription. Cons There isn't much to not like about this software. There is no app for Linux so the extension syncs with the cloud. It is a slight inconvenience but not an issue. Reason for choosing RoboForm There were no other alternative products to consider when RoboForm came out. Review Source VR Verified Reviewer Partner Financial Services Used the software for: 2+ years ### "We love this product and have now used it for several years. Great secure password tracking." April 4, 2018 5.0 All my log ins and passwords are now securely stored in the encrypted cloud, all in one place, with easy (secure) access by me from just about anywhere. Pros Reasonably priced, secure, cloud based means of securely storing and accessing the bazillion login/passwords we all have. I can get easy access to all my logins from any machine that I run using the RoboForm anywhere service. I can't imagine not using this type of product. Cons My greatest fear is that one day I will see headlines saying that SiberSystems servers were hacked. Maybe this is unfounded, but that's really the only think I don't like about storing the crown jewels on a vendors servers. Not a criticism of RoboForm per se, just a concern about the concept. However I believe the encryption and security they uses is adequate to justify use of the product. Review Source Response from Siber Systems April 6, 2018 Thank you for taking the time to provide feedback. We certainly understand your security concerns, but rest assured, security is our top priority. We go to great lengths to protect our user's data and we're happy to address any specific security questions you may have. Additionally, you can find a brief overview of RoboForm security here: https://www.roboform.com/security. SM Sue M. Editor Writing and Editing Used the software for: 2+ years ### "Saving Passwords Made Easy" October 17, 2018 5.0 Pros What I like the most is the ease of storing my passwords, and RoboForm is a secure feature. It has the option of filling out forms as well as submitting them if you so choose. You can have several identities in it, such as yourself and each family member with each one's own information; ie: address, birthday, etc. There is a free version which will store up to 10 passwords, or the paid version which is unlimited. You also have the option to protect each password with a "Master Password", which double protects your account. As you log into your sites and want to save your password, RoboForm asks if you would like to save, and lets you create/choose categories you wish to store them in. Home is default, you can create whatever folders you want such as each user name's category, work, games, etc. With so many passwords needed for work, I would not want to be without RoboForm. I have never had an issue with security, and find it a great value for the money! This makes about eight years I have used it. Cons I think that what I liked the least about RoboForm is the difficulty to "attach" it to some browsers and to sync it together. It attached fine to IE and Chrome and has its own browser bar in each. In Edge, it took several tries to get it to work; and even now I have to click the icon in the taskbar to be able to use it. Review Source Response from Siber Systems October 18, 2018 Thanks for the detailed feedback. We're sorry to hear attaching RoboForm to Edge was such a hassle. The icon does require an initial click in order to access your RoboForm data, but if you're having issues with the extension remaining attached, please do not hesitate to contact our technical team so they can assist. Thanks again! Sherry F. Business Intelligence Analyst Human Resources Used the software for: 2+ years ### "The Best Password Manager available!" July 3, 2018 5.0 Easy to use, and remembers what you need to secure all your sites. Even offers a Master password so no one can access your password even if they access your computer. Pros RoboForm stures your usernames (or email account) and password to sign into all your favorite sites. The software also works as a bookmark manager too to remember the site addresses (has search function) and then when you arrive, ability to use saved login information. And I create folders allowing me to separate bills, career, housing, and whatever I desire. This software can also generate passwords that are random so they are stronger. I have used this software for over 20 years and it was one of the best purchases I have made. Cons The free version allows you to save about 10 passwords. But after you try it, you will buy it so not a big issue! This should be available at all companies as they require different passwords for everything. And companies want to 'generate' complex password which cannot be guessed... but that is harder for you to remember. Review Source VR Verified Reviewer CTO Computer Software Used the software for: 2+ years ### "Incredible #1 Password Management Platform" November 9, 2022 5.0 Amazing password storage,incredible secure authentication, safe security that gives peace of mind. Pros Password management, Strong encryption, Multi-factor aunthentication Cons the feel and look of the user interface feature Reason for choosing RoboForm Well secure password storage Review Source VR Verified Reviewer Executive Vice President Retail Used the software for: 2+ years ### "Password Protection at its Best" May 22, 2019 5.0 Pros Save all your passwords in one spot, protected by a master password with RoboForm. I've tried a variety of other password programs, but none have been as easy to use and full-featured as RoboForm. While a lot of people store passwords with their browser, that is NOT a best practice. For your online safety, you should not be using the same password over and over, plus, they should be complex, so having a password manager like this not only simplifies things, it makes you much safer online. The password generator feature is great too, allowing you to use very complex, nearly impossible to crack, passwords. Cons Having had it for years, I was accustomed to how it integrated with browsers and kept it in its own toolbar. They've had to make some adaptions to how it integrates with browsers. It's still there on the browser, just not like it was in the past. Review Source SH Sean H. Writer Writing and Editing Used the software for: 2+ years ### "Roboform Allows You to Easily Organize and Use Your Multiple Passwords" December 6, 2022 5.0 Pros This software has a free version that works very well for my needs, as well as a pro version with additional features. It's easy to use and can tie your password to a specific individual website page. The need to know the master password for the software itself to access the password and login list is excellent protection. Cons If you forget your master password, you may have to start all over again. Review Source VR Verified Reviewer Security and Performance Engineer Financial Services Used the software for: 1-2 years ### "Not a great password manager solution" June 16, 2021 3.0 As a form filler, it is good, but as a password manager it is does not compare to other leaders in the is market. Pros RoboForm is decent for filling out forms with your personal information. Creating secure notes and sharing works well. Cons As a password manager, it is clunky and in some cases not very usable. If you want to add a login to the vault, you have to login on the website in order to create it. There was not a way to just click and add an existing login. I had some logins that were for tools, not websites that I had to create as secure notes. Review Source Ratko I. Manager Used the software for: 2+ years ### "Easy to use password manager that works on multiple devices" November 17, 2017 5.0 I use it for passwords for around 500 accounts and all credit cards and similar personal information. Pros Simple and easy to use. Has autocomplete for forms, which is a one click login. Works great on mobile - with finger print access. Works perfectly for pin codes and similar notes - a one stop shop for logins, credit card details and similar data. Plugin for Chrome. Good value for price. Cons The chrome plugin has bugs. Plugin doesn't recognise all forms and doesn't save the login details automatically then. No workaround to save logins if it doesn't recognise the form. Review Source Response from Siber Systems November 20, 2017 Thanks for taking the time to provide a review! Regarding Chrome issues, if you haven't already, please submit a ticket so our technical support team can look into the matter ASAP. Thank you. https://www.roboform.com/php/rtss/main?lang=en ML Matt L. Teacher / IT Advisor Education Management Used the software for: 2+ years ### "A true lifesaver" June 13, 2019 5.0 As stated above, the ability to not have to give employees passwords is the best feature on the business side. We may have an employee for just a few months and don't want to have to change passwords every time we get someone new. Roboform saves us this hassle and gives us an ultra-secure platform. Pros I have used this program for a number of years both on a personal basis and for business. On the personal use side the ability to have your logins autofill when you go to a website is great. The ability to generate complex passwords with any number of characters and the ability to choose what characters to include or exclude is perfect. The Safenotes feature allows you to save credit card #'s or personal information with the knowledge that it is safe. For the Business end, the ability to share logins to employees without them actually having to know the passwords is my favorite feature. Cons For a novice, this program takes a little bit of getting used to. I recommend Roboform to all my friends and family and almost always end up having to show them how to set it up and use it. Once the get into using it they say it is the greatest thing ever. Review Source JC Jim C. realtor Real Estate Used the software for: 2+ years ### "Been using RoboForm for over five years" November 13, 2023 5.0 Pros It's easy to use, easy to set up, and they have customer support! Cons I really don't have any cons with RoboForm Review Source Caleb R. Board Member Government Administration Used the software for: 2+ years ### "RoboForm is a good solution for business" July 20, 2018 4.0 Have been using it for over 4 years, one year in business. It has improved in many ways since I first purchased it. In most cases it is easy, quick and reliable. There are a few integration issues that need tweaking, but we will keep using it. Pros RoboForm is easy to set up, accessible on any device and works well for us as a multi-user platform. Cons It has trouble with some browser logins, and is not as easy to use in non-browser apps as some competitors. The explanations about who can access what in a shared environment are REALLY not clear enough. It is very difficult to show doubting employees that "Home" folders are private and secure from other employees. Still not sure about "Work" folders. Review Source AK Aivar K. Administrator and owner Marketing and Advertising Used the software for: 2+ years ### "Often overlooked, but amazing and secure password manager" August 19, 2021 5.0 I've been using Roboform for 8 years or so. It was always reliable, unobtrusive, and worked just right. I have a different password for every one of the hundreds of websites I've joined, but I only ever have to remember one. Pros End-to-end encryption Great browser plugin Seamless synchronization Ability to not only save passwords, but any kind of forms Cons I don't like the new password edit interface - a bit slow and inconvenient Based in Russia - sometimes I worry that their government might force them to install a "backdoor" Reason for choosing RoboForm I have tried out LastPass and Dashlane, but decided that it's not worth it. LastPass had a dreadful browser plugin that didn't work right, and Dashlane was just too expensive with zero additional benefits. Review Source VR Verified Reviewer Chief Financial Officer Used the software for: 2+ years ### "We use the business application for our finance group. " November 9, 2017 5.0 Impossible to maintain the number of passwords used in the business without this software. Pros Ease of use and reliability. Does not break down. Business version allows group sharing of passwords. Cons Mobile application is not user friendly and limited in some ways. For example the notes are not visible. Review Source Response from Siber Systems November 13, 2017 Hi there, Thank you for taking the time to provide your feedback. Regarding safenotes, the policies that are implemented by the company admin dictate what data you can and cannot view on the mobile app. If you are unable to view safenotes, please contact your company admin. If your admin requires assistance, please have them submit a ticket here: https://www.roboform.com/php/rtss/main?lang=en Thanks again! Similar Products Featured