# Remote Desktop Manager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Remote Desktop Manager Software - reviews, pricing plans, popular comparisons to other IT Management products and more. Source: https://www.capterra.com/p/152245/Remote-Desktop-Manager --- # Remote Desktop Manager Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Remote Desktop Manager ## What is Remote Desktop Manager? Remote Desktop Manager (RDM) is an all-in-one remote connection management and password management solution designed for IT professionals, MSPs, and helpdesk teams. It centralizes all your remote connections, credentials, and privileged accounts into a secure and easy-to-use platform. By consolidating remote access tools and password vaults, RDM strengthens IT security, reduces risks, and improves compliance while boosting productivity across the organization. With RDM, teams can securely share remote sessions, manage privileged access, and control user permissions, ensuring fast and reliable IT support. Independent users can take advantage of the free Solo edition, which provides powerful remote desktop management and password organization without team-sharing features. Trusted by more than 750,000 users in over 140 countries, RDM helps IT departments, managed service providers, and technology professionals save time, protect sensitive data, and simplify remote access management. ## What is Remote Desktop Manager used for? [IT Management](https://www.capterra.com/it-management-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Monitoring and Management](https://www.capterra.com/remote-monitoring-and-management-software/) Recognitions Shortlist Overall rating Based on 412 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 1% Pros & cons Intuitive and accessible interface Centralized remote connection management Slow startup and resource demands Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - IT Management / 2026 - Remote Desktop / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Remote Desktop Manager alternatives [4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.7 (153)](https://www.capterra.com/p/148872/Automox/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (449)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/152245/Remote-Desktop-Manager/alternatives/) ## FAQs about Remote Desktop Manager Overview ### What problems does Remote Desktop Manager solve? Remote Desktop Manager solves scattered remote access, password sprawl, and slow troubleshooting by centralizing RDP, SSH, VNC, web, and VPN connections in one secure console with shared vaults and one-click access. IT admins, help desk teams, MSPs, and technical consultants use it to manage many systems faster, support offsite users, and reduce credential errors. Answer based on 297 reviews Overview ### Which roles and teams benefit most from Remote Desktop Manager? Remote Desktop Manager is most used by IT administrators, systems engineers, and support teams that need centralized access to remote sessions, credentials, and infrastructure tools. Software developers, analysts, and project or business leaders benefit from secure connection management, faster troubleshooting, and streamlined oversight across servers, endpoints, and client environments. Answer based on 408 reviews Overview ### What company size and industries is Remote Desktop Manager built for? Remote Desktop Manager serves small businesses most often, with 58% of reviewers, and is used most in Information Technology and Services at 24%. It is intended for sysadmins and IT pros from stand-alone users to Fortune 500 companies, with additional adoption in Enterprise at 22%, Midsize Business at 20%, and Computer Software. Answer based on 412 reviews Features and Usability ### What are the key features of Remote Desktop Manager? Remote Desktop Manager includes core features like connection management for RDP, SSH, VNC, FTP, and web sessions, plus remote access and remote desktop control from a centralized console. Differentiator features include password management, role-based access controls, two-factor authentication, and team sharing for shared connection repositories. Answer based on 148 reviews Integrations ### Which third-party tools and platforms does Remote Desktop Manager integrate with? Remote Desktop Manager integrates with RoboForm and SoftEther VPN, based on reviewer use, and supports over 20 integrations overall. Catalog integrations also include 1Password, AnyDesk, Bitwarden, CyberArk Privileged Access Management Solutions, Google Workspace, and Microsoft Entra ID, spanning password management, remote access, identity, and VPN tools. Answer based on 31 reviews Getting Started and Support ### How easy is it to onboard and train a team on Remote Desktop Manager? Remote Desktop Manager offers relatively easy onboarding for IT teams handling basic remote access, and some reviewers say setup needs minimal training. Admins, beginners, and nontechnical users often need more time because the interface and advanced features have a learning curve. Training is available through live online sessions, webinars, videos, and documentation. Answer based on 14 reviews Getting Started and Support ### What customer support options does Remote Desktop Manager offer, and how do users rate the experience? Remote Desktop Manager offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as fast, knowledgeable, and helpful, with prompt ticket handling and useful online resources. Some note a learning curve, gaps in documentation clarity, limited translations, and requests for better support around certain products. Answer based on 32 reviews Security ### How does Remote Desktop Manager handle data security and access control? Remote Desktop Manager uses centralized password and credential management, role-based access controls, folder- and entry-level permissions, security groups, audit access, action logging, history, 2FA, RSA token connectivity, and direct credential injection to keep passwords out of plain text. Some reviewers note setup complexity, strict password requirements, and occasional concerns about encryption strength. Answer based on 58 reviews ## Who uses Remote Desktop Manager? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 118 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 118 reviews IT & Software Development 51% IT & Software Development 51% Administrative 17% Engineering 13% Creative & Design 4% Others 15% Top industries Based on 118 reviews Information Technology and Services 54% Computer & Network Security 14% Computer Software 14% Computer Networking 9% Other 9% ## Pros and Cons Intuitive and accessible interface 91% positive reviews out of 106 Most reviewers find ease of use important, highlighting straightforward setup, user-friendly navigation, and simplified remote workflows. Slow startup and resource demands 67% negative reviews out of 42 Most reviewers report performance and speed issues, noting slow loading, high resource usage, and lag with large databases. Stephane A CTO, 11 - 50 employees. "The software is sometimes slow when you have too many entires in the vault, which can make it heavy at startup." Centralized remote connection management 92% positive reviews out of 93 Most reviewers describe remote access as essential for efficiently managing multiple connections and devices securely from one platform. Marjo M IT Manager, 51 - 200 employees. "With Remote Desktop Manager, accessing and managing devices remotely is easy." Robust centralized password management 90% positive reviews out of 31 Most reviewers indicate password management streamlines credential storage, enhances security, and simplifies team access to sensitive information. Gabriele P Owner and CTO, 11 - 50 employees. "Vero powerfull, sharing with my collegues, vero strong password and connection management" ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Remote Access/Control 4.8 (100) 75.00% of 100 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Access Controls/Permissions 4.4 (70) 70.00% of 70 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Ticket Management 4.0 (36) 47.22% of 36 reviewers that rated this feature as important or highly important Track, manage, or resolve user requests and IT incidents/issues Real-Time Notifications 4.0 (30) 50.00% of 30 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Alerts/Notifications 4.2 (29) 48.28% of 29 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Dashboard 4.3 (28) 53.57% of 28 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Remote Desktop Manager 36 features Define levels of authorization for access to specific files or systems Integrates with Active Directory Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Provides a channel for team members to share media files, communicate, and work together Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications A chronological record of actions or occurrences within a network, software, or process Move files across different systems or networks Intended to be used by managed service providers Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Monitor the movement of one or more IT assets throughout the organization Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Track and organize the number of licenses available to the organization Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Install software updates and bug fixes remotely Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Access work applications remotely, for when working away from the office and/or traveling Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats Online portal through which end users can access the system, manage tasks, or obtain information Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues Take actions to troubleshoot issues for networks, devices, etc. Extra layer of security that requires not only a password and username but also something specific to that user Get Advice We can help you find the software with the features you need. Features 4.6 (412) 4.6 Based on 412 reviews ## Pricing Value for money 4.5 (291) [View all Pricing Plans](https://www.capterra.com/p/152245/Remote-Desktop-Manager/pricing/) Value for money 4.5 (291) 4.5 Based on 291 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[ LastPass](https://www.capterra.com/p/151988/LastPass/)[ 1Password](https://www.capterra.com/p/176113/1Password/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ AnyDesk](https://www.capterra.com/p/149595/AnyDesk/)[ KeePass](https://www.capterra.com/p/151987/KeePass/)[ Supremo Remote Desktop](https://www.capterra.com/p/177094/Supremo-Remote-Desktop/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (279) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (279) 4.4 Based on 279 reviews ## User reviews Overall rating 4.6 Based on 412 reviews Filter by rating 5(271) 4(119) 3(19) 2(2) 1(1) Mentioned topic Sorted by most recent Mahmut Halil O. PhD Student Research ### "A dedicated software for Teams Managing Multiple Connections" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 15, 2025 My overall experience with Remote Desktop Manager has been very positive. It has significantly streamlined how I manage multiple remote connections, VPNs, and credentials by centralising everything into a single, organised console. The ability to securely store and share credentials with team members has improved both security and productivity. I appreciate the wide protocol support and integration options. Pros You can keep all your remote connections (RDP, SSH, VNC, etc.) in one place. Connections, VPN settings, credentials, and other settings can be organised through a console. This simplifies management. Cons It is slow when the software is first started or when working with large databases (many connection definitions, VPNs, credentials, etc.). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WM Will M. Manager Computer Networking ### "Best remote system I have used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 23, 2025 Remote desktop manager is a vital tool for our team. I just works and works every time. Pros I love how i can remote with basically all the different protrols Cons Nothing. It just works. I seriously love how easy it is to operate Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Maxime B. System Administrator Machinery ### "Easy way to manage your remote devices across multiple IT employees" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 27, 2025 Daily life is way more simple thanks to Remote Desktop Manager. There are a lot of tools that can do the same for cheaper but this one has so much possibilities and is easy to use that the price for it is worth. Pros The ability to maintain a list of remote devices between multiple IT employees. Lots of customisation available. Save and run scripts. Cons So much customisation that you can get lost trying to find the one you are looking for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Engineer Food & Beverages ### "The must powerfull tool " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 6, 2025 Pros Remote Desktop Manager is an indispensable tool for centralizing all your remote connection tools. Cons Remote Desktop Manager releases updates too regularly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FC Filippo C. System Integrator Information Technology and Services ### "Remote Desktop Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2025 Pros Convenient Management Console: Users appreciate the ability to access different features from one place, making it easy to manage multiple remote connections. Strong Security: RDM provides robust security features, including secure storage of passwords and other sensitive information. Cons Some users feel that RDM lacks certain features that might be beneficial for smaller companies. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FF Francois F. Senior Consultant Computer & Network Security ### "My favorite tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2025 I love the product and have not found anything better on the market. Pros It has multiple entries and connection types, making it esay to keep all my connections and password in one place and simplify my daily connections. integration with web browser, powershell, multiple VPN clients and loads of other useful options. Cons the IOS version has no datasource capabilities with onedrive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LL Luca L. IT programmer and analyst Furniture ### "Reccomended also in paid version" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 18, 2024 Pros Switched from mRemoteNg because not developed any more (or in very slow developing). Same functions, better UI, very helpfull Cons Probably there are too many options during the configuration of the sources Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Executive Director Non-Profit Organization Management ### "Good for fixing issues" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 25, 2024 Pros It is easy for IT professionals to remote into my computer when there is a problem Cons Nothing, it works well and it is easy to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JR Jesse R. OWNER Information Technology and Services ### "Best application for techs." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2024 Great application for any tech looking to simplify their workload. Pros It's made by techs for techs. I love everything about the applications they provide. Cons Nothing, The application works great and its easy to work with multiple remove connections. Switched from [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) I like your application better suited for me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JI Jean I. Infrastructure Analyst Information Technology and Services ### "Excellent Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 7, 2024 Pros Interface easy to use and organize the connections. Cons Don't have anything I don't like on RDM. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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