--- title: "Remote Desktop Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Remote Desktop Manager the right Remote Desktop solution for you? Explore 413 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/" page_type: "reviews" language: "en" --- Remote Desktop Manager 4.6 (413) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Remote Desktop Manager Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews Mahmut Halil Ö PhD StudentResearch, 10,001+ employeesUsed the software for: Less than 6 months. “It has significantly streamlined how I manage multiple remote connections, VPNs, and credentials by centralising everything into a single, organised console.“ September 15, 2025 Jeff R Project ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “It took a lot of troubleshooting to figure out what the issue was preventing me the ability to share my screen with IT.“ July 24, 2026 AB Andy B Systems AdministratorInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “Devolutions RDP Manager is highly customizable, you can add quick connections, change the layout, and even see who may have been using a server actively before connecting in.“ September 25, 2024 Mahmut Halil Ö PhD StudentResearch, 10,001+ employeesUsed the software for: Less than 6 months. “It is slow when the software is first started or when working with large databases (many connection definitions, VPNs, credentials, etc.).“ September 15, 2025 Mahmut Halil Ö PhD StudentResearch, 10,001+ employeesUsed the software for: Less than 6 months. “The ability to securely store and share credentials with team members has improved both security and productivity.“ September 15, 2025 AT Avi T Global IT ManagerFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “this is stopping us from migrating our passwords fully to RDM and use it as a central password\\secrets management.“ September 25, 2024 AB Andy B Systems AdministratorInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “I can leave this up all day and keep multiple Servers open and switch between them much faster than using the built-in windows RDP client.“ September 25, 2024 FF Francois F Senior ConsultantComputer & Network Security, Self-employedUsed the software for: More than 2 years. “the IOS version has no datasource capabilities with onedrive.“ January 8, 2025 ## Showing most helpful reviews Showing 1-25 of 413 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jeff R. Project Manager Construction Used the software for: 1-2 years ### "Remote Desktop Manager" July 24, 2026 5.0 Once the issue of IT not being able to view my screen Remote Desktop Manager has been great. My team regularly uses it for guidance and IT issues while in the field. Pros Remote Desktop Manager has been a lifesaver for in the field issues. When me or my team have issues in the field our head office is able to remote into our computers to see/fix any issues. Cons I had an issue with Remote Desktop Manager as originally my organization blocked screen viewing. It took a lot of troubleshooting to figure out what the issue was preventing me the ability to share my screen with IT. Review Source Federico G. System Engineer Information Technology and Services Used the software for: 1-2 years ### "Remote desktop manager Rocks!" September 26, 2024 5.0 My Experience with RDS has been great so far! it's a great product! you rocks! Pros you have in one place all your own and customer's servers connections. Thats is so great! and the spectrum of types of connections is also amazing!! Cons performance, in some VM's is it slow to use it. Alternatives considered [ManageEngine Remote Access Plus](https://www.capterra.com/p/241075/ManageEngine-Remote-Access-Plus/) Reason for choosing Remote Desktop Manager lacks of many features that RDM has already. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) it's a much better product. not even in the same league. Review Source Sherry N. Purchasing Supervisor Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Remote Desktop " December 3, 2019 3.0 My overall experience with Remote Desktop Manger is good. The capability to work from home and access my files on my work PC has helped with completing projects on time. Pros What I like most about this software is that I am able to access my work computer from home. My home PC doesn’t have all the programs and files I need to access when I am working from home. Instead of saving files on a flash drive and bringing it home, I can access the files directly through my work PC. Cons What I dislike most about this software is most of the time when I am using it, there is a horrible lag. I am not sure if this is because of the software or possibly the internet connection I use. Review Source AT Avi T. Global IT Manager Financial Services Used the software for: 2+ years ### "RDM Potentially the best :-)" September 25, 2024 4.0 Enjoy it very much part from the passwords vie and the permissions management (subfolders - no traversal) Pros I like that I as an IT manager can centrally manage all remote connections for our users. Cons When trying to use it as a password manager, the view is very not comfortable. this is stopping us from migrating our passwords fully to RDM and use it as a central password\\secrets management. Alternatives considered [ManageEngine Password Manager Pro](https://www.capterra.com/p/239317/ManageEngine-Password-Manager-Pro/) Reason for choosing Remote Desktop Manager Did not like the support and that it did not have a desktop client at the time. Review Source PZ Patrick Z. Member Information Technology and Services Used the software for: 2+ years ### "RDM Empowers Operational Effeciency" September 25, 2024 4.0 RDM has significantly reduce the operational overhead of session and password management. Team members have access to what they need without having to 'discover' resources. Pros Centralized control of session and supporting information. Ability to apply standard session recording and logging policies. Cons Low resolution, and no ability to upscale, session video recordings. This severely limits our ability to identify and improve operational workflows. Network scripting is limited. Switched from [SecureCRT](https://www.capterra.com/p/234791/SecureCRT/) Lack of centralized session inventory and rbac controls. Review Source DS Dmytro S. DevOps Engineer Financial Services Used the software for: 1-2 years ### "Grateful and satisfied user" September 28, 2024 5.0 Using it for more than a year as a free edition. Pushing it now to use in our company with additional team features and integrations with other products (like CyberArk Password Vault) Pros \- Functionality - Rich set of settings - Internal password Vault with a flexible set of variables to password cross using - Many modules for different session creation Cons \- Working speed - Not clear information about program settings and each setting particularly. Not in the program nor in the documentation sometimes. - Import / Export setting not supported via Devolutions Hub Switched from [MobaXTerm](https://www.capterra.com/p/209929/MobaXTerm/) While I was waiting for license prolongation I switched to RMD and stayed Review Source MC Michael C. Senior Systems Engineer Information Technology and Services Used the software for: 1-2 years ### "Versatile remote endpoint management tool" September 25, 2024 5.0 We have a highly diverse range of company and customer owned endpoints that we manage - RDM makes this process extremely easy. Pros The variety of endpoint and credential types it supports. Cons Sometimes offline mode does not give you access to credentials. Switched from [LastPass](https://www.capterra.com/p/151988/LastPass/) Security concerns with LastPass made a change essentia Review Source AA Ahmed A. Business unit manager Computer & Network Security Used the software for: 1-2 years ### "Very handy remote desktop manager" October 2, 2024 5.0 Wonderfull handy everyday use piece of software Pros It has an iniative interface, using Tabs to handle multiple connections. also the varaities of connection types, it covers wide range of connectors even team viewer is here. saving the credintials per connection, folder is wonderfull Cons sometimes setup connections to OS's rather than windows is confusing Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[Remote Utilities](https://www.capterra.com/p/163191/Remote-Utilities/) need to start a separate session for every connection, too many windows to handle Review Source Mahmut Halil Ö. PhD Student Research Used the software for: Less than 6 months ### "A dedicated software for Teams Managing Multiple Connections" September 15, 2025 4.0 My overall experience with Remote Desktop Manager has been very positive. It has significantly streamlined how I manage multiple remote connections, VPNs, and credentials by centralising everything into a single, organised console. The ability to securely store and share credentials with team members has improved both security and productivity. I appreciate the wide protocol support and integration options. Pros You can keep all your remote connections (RDP, SSH, VNC, etc.) in one place. Connections, VPN settings, credentials, and other settings can be organised through a console. This simplifies management. Cons It is slow when the software is first started or when working with large databases (many connection definitions, VPNs, credentials, etc.). Review Source Sinan K. IT Manager Design Used the software for: 2+ years ### "On steroids!" September 26, 2024 5.0 I feel like I am an admin on steroids when I launch RDM! Pros Everything an administrator needs in one place and on multiplatform. This enables us to be everywhere :D Cons None! Except deciding to edprecate the cloud backup functionality. Review Source JR Jesse R. OWNER Information Technology and Services Used the software for: Less than 6 months ### "Best application for techs." October 8, 2024 5.0 Great application for any tech looking to simplify their workload. Pros It's made by techs for techs. I love everything about the applications they provide. Cons Nothing, The application works great and its easy to work with multiple remove connections. Switched from [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) I like your application better suited for me. Review Source NS Nicholas S. IT Project Manager Telecommunications Used the software for: 2+ years ### "Great product recomed it to everyone" September 26, 2024 5.0 Great software I always recomend it to everyone, it's an important tool in my arsenal of software. Pros All network connections in one location. Also the ability to setup security on those connections. Cons Some times it's a little bulky when making the same change on many connections at once. Review Source OJ Olivia J. Systems Analyst Sr. Oil & Energy Used the software for: 1-2 years ### "RDM rocks!!!" September 25, 2024 5.0 It's great for patching many assets simultaneously. Pros I love the ability to remotely access so many assets at once and save those connections. I can export the file of connections from one application and import it into RDM easily and vice versa. Love the ease of use. Cons The URL feature sometimes makes you retype the URL into the address bar as opposed to opening it outright. Review Source JC Jack C. IT Lead Tech Education Management Used the software for: 2+ years ### "Must have for IT professionals" September 25, 2024 5.0 It was recommended to me by a collogue to replace RDCMan and I loved it. It's now replaced and consolidated loads of other tools I was using. Pros It has so many features that have saved me so much time having to use multiple different apps for different services and put them all in 1. Cons Sometimes it can be a bit much. With all the different features, doing something simple can sometimes lead you down a rabbit hole which usually leads to something great but complicated. Review Source FA FAISAL A. Engineer Broadcast Media Used the software for: 2+ years ### "RDM experience " September 25, 2024 5.0 Nice and easy, makes the access simple to my devices Pros All in one and easy of access all of my devices Cons If it is not updated I cannot edit anything Review Source Iva O. System Administrator, 911 Dispatcher, Lead Fire Trainer Government Administration Used the software for: 2+ years ### "Holy Grail of Remote Desktop Software" August 22, 2018 5.0 I came across Remote Desktop Manager in my search to find a better solution to what was becoming a time intensive process of updating, managing and remoting into what was growing to be a substantially large number of various types of connections. After testing several different remote management platforms with great disappointment, I finally found Remote Desktop Manager and have never looked back. I have been using it for over 5 years now. Not only do I use it to manage all my connections but I can use it in a well laid out platform. Pros I can quite literally remote into a crazy amount of connection environments all within under a minute if I want to as well as a specific connection environment along with its specific VPN connection dynamically if I want without having to connect to that groups VPN first. Remoting like a boss isn’t the only plus to their platform. They have an extensive amount of tool sets one can use within each connection environment to use such as macros, scripts, management tools, command line tools, sub connections, logs and many others. The list of additional functionality is greater than one would be able to leave in a review. Cons The only cons I have come across over the years were there were a few times I found the version for Mac OS to be a little buggy but that was resolved timely and it didn’t affect the actual functionality of the software. Also, some of the macro and script help documentation could have been a little more detailed. However, the help documentation pertaining to this could have very well been updated since the time I needed further clarification which was when I first started using it. I have not needed to use it since that time now that I understand how to configure the macros and scripts within the software. Review Source DB Dariusz B. Systems Engineer III Retail Used the software for: 2+ years ### "Reliable & Feature Rich Desktop Manager" September 25, 2024 5.0 The best "Remote Desktop Manager" that I have ever used. Pros Different types of connections and the ability to resize the screen (resolution) after a connection is already established. Cons The application tends to load slowly at times. Review Source RM Rob M. Homelab Owner Research Used the software for: 2+ years ### "Remote Desktop Manager" September 25, 2024 5.0 Overall it is a positive experience. I much prefer it over mRemote. Pros I can access all my lab systems from one location. That's including Linux and macOS. Cons The RDP on iOS devices could use some work with touch devices Review Source ES Enrique S. Analyst Airlines/Aviation Used the software for: 1-2 years ### "Nice experience. Metadata capable" September 25, 2024 4.0 Nice experience. I am able to group like session(s) and move tabs on the fly! Pros The ability to input abundance of metadata is awsome. IP address, name, hostname, variables about everything. Like it alot. Cons The one CON is slow initiation when launching the app. I might be overly critical here. Review Source Adarsh D. Programmer Analyst Information Technology and Services Used the software for: 1-2 years ### "Remote Desktop Manager - Utility for solving problems via screen share" December 25, 2022 5.0 My overall experience with Remote Desktop Manager was excellent. It helped me to connect with the team members and helped to resolve the problems by collaborating with the team.On multiple occasions, I connected with a remote desktop and helped other teammates resolve their problems by taking control of their Systems. It has a quick response which provides a fast and smooth user experience. Pros Things I liked most about the Remote Desktop Manager are-Its quick response and less response type made it very efficient for fast connectivity.Affordability - The price range is not much high for a remote desktop manager, making it very convenient for users to use.Options for using shortcut keys over others' monitors on screen share help the other user to connect and resolve problems smoothly. Cons Things I liked least about the Remote Desktop Manager are-It limited the number of usage over the trial version.One can connect only for a limited time and a limited number of times only in the free trial.Another cons of the remote desktop was that it sometimes lags in the connectivity, which creates an issue and the user has to disconnect and connect again, which sometimes makes the user experience bad. Review Source RGS Robby Gunawan S. IT Manager Computer & Network Security Used the software for: 1-2 years ### "System admnistrator must have this tool" September 26, 2024 5.0 Help me to manage several server, remote RDP, ssh and vnc, easy to move to other computer to manage again, never worried about remote password again Pros Easy manage several server within 1 application Cons so far, there's no issue with Remote Desktop Manager Review Source SA Stephane A. CTO Information Technology and Services Used the software for: 2+ years ### "Amazing software!" October 12, 2023 5.0 I've had a very positive experience with RDM and have been using it for many years. It's stable, powerful and secure - I wouldn't consider changing for something else. Pros Remote Desktop Manager is extremely easy to use and provides a single pane of glass to connect to my customers. It's a time saver and makes customer management much easier than before. Also, their support services are great. Any support request is promtly answered by knowledgeable support staff. Cons The software is sometimes slow when you have too many entires in the vault, which can make it heavy at startup. Review Source TH Terry H. System Admin Computer Networking Used the software for: Less than 6 months ### "Syncing sessions is a joy" September 25, 2024 4.0 The product is great when the program doesn't crash. I love ability to have all my sessions under one application. That I can sync them across workstations. Pros The ease of setting up RDP sessions and websites to connect to in a quick manner. Cons I use it on Linux and it crashes often. Review Source tM troy M. Sr Mortgage Specialist Banking Used the software for: 1-2 years ### "game changer" January 17, 2023 5.0 Pros I love this tool, you can use this for IT related issues andwe also have used this tool in training sessions. This will change your life and its essential for work from home people Cons There is nothing not to like about this software. I know sometimes we have trouble connecting to a remote desktop but I think its more of a network connection Review Source Cary W. Director, Global Engineering Cloud & Automation Services Information Technology and Services Used the software for: 2+ years ### "Best IT-based tool I have ever purchased." December 23, 2019 5.0 Because of its interface and capabilities, I have literally saved hours and hours of time every year since I started using it. I can't imagine doing my job without it any more. Pros Far too many to list. But list toppers are it's ability to integrate with LastPass, cloud-based database, and its UI configuration capability. It's hard to find anything that you'd want RDM to be able to do that isn't already in there! Cons I know when people love something and can't find fault, that they'll usually say the cost. I won't even do that, because it is worth every penny!!! Reason for choosing Remote Desktop Manager Features and cost. I've been using RDM for so long, I literally don't recall the different ones I found when Google'ing the topic. There was nothing that came close at the time! And, it honestly does everything I want, so I haven't and won't bother to look for a replacement. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.