---
title: "Remote Desktop Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Remote Desktop Manager the right IT Management solution for you? Explore 414 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-31"
---

Remote Desktop Manager

4.6 (413)

[View alternatives](https://www.capterra.com/p/152245/Remote-Desktop-Manager/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated October 31st, 2026

# Reviews of Remote Desktop Manager

Ease of use

4.4

Customer Service

4.4

## Pros and Cons in Reviews

Mahmut Halil Ö

PhD StudentResearch, 10,001+ employeesUsed the software for: Less than 6 months.

“It has significantly streamlined how I manage multiple remote connections, VPNs, and credentials by centralising everything into a single, organised console.“

September 15, 2025

Jeff R

Project ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“It took a lot of troubleshooting to figure out what the issue was preventing me the ability to share my screen with IT.“

July 24, 2026

Yohan S

EngineerFood & Beverages, 10,001+ employeesUsed the software for: More than 2 years.

“Remote Desktop Manager is an indispensable tool for centralizing all your remote connection tools.“

February 6, 2025

Mahmut Halil Ö

PhD StudentResearch, 10,001+ employeesUsed the software for: Less than 6 months.

“It is slow when the software is first started or when working with large databases (many connection definitions, VPNs, credentials, etc.).“

September 15, 2025

Mahmut Halil Ö

PhD StudentResearch, 10,001+ employeesUsed the software for: Less than 6 months.

“The ability to securely store and share credentials with team members has improved both security and productivity.“

September 15, 2025

FF

Francois F

Senior ConsultantComputer & Network Security, Self-employedUsed the software for: More than 2 years.

“the IOS version has no datasource capabilities with onedrive.“

January 8, 2025

AB

Andy B

Systems AdministratorInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“Devolutions RDP Manager is highly customizable, you can add quick connections, change the layout, and even see who may have been using a server actively before connecting in.“

September 25, 2024

AT

Avi T

Global IT ManagerFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years.

“this is stopping us from migrating our passwords fully to RDM and use it as a central password\\secrets management.“

September 25, 2024

## Showing most helpful reviews

Showing 1-25 of 413 available reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Adam M.  
Senior Technical Writer  
Used the software for: 1-3 years

### "A powerful central workspace for managing remote connections"

October 5, 2026

4.0

Remote Desktop Manager provides a secure and organised way to manage remote connections across servers, virtual machines and other systems. Bringing different connection technologies and credentials into one application reduces desktop clutter and makes routine remote administration considerably more efficient.

Pros

The ability to store and organise different types of connections in one central location is particularly useful. Saved settings and credential injection make it possible to launch frequently used sessions quickly without repeatedly entering connection details. Shared vaults and role-based access controls are also valuable for teams because connections can be made available to authorised users without exposing the underlying privileged credentials.

Cons

The extensive range of features and configuration options can make the interface feel crowded, particularly for new or occasional users. Some advanced settings are located several levels deep and may take time to find. Setting up shared vaults, permissions and credential-management policies also requires careful administration to ensure that access remains both secure and practical.

Review Source

R

Reviewer  
Project Manager  
Used the software for: 1-3 years

### "Remote Desktop Manager"

July 26, 2026

5.0

Once the issue of IT not being able to view my screen Remote Desktop Manager has been great. My team regularly uses it for guidance and IT issues while in the field.

Pros

Remote Desktop Manager has been a lifesaver for in the field issues. When me or my team have issues in the field our head office is able to remote into our computers to see/fix any issues.

Cons

I had an issue with Remote Desktop Manager as originally my organization blocked screen viewing. It took a lot of troubleshooting to figure out what the issue was preventing me the ability to share my screen with IT.

Review Source

R

Reviewer  
System Engineer  
Used the software for: 1-3 years

### "Remote desktop manager Rocks!"

October 3, 2024

5.0

My Experience with RDS has been great so far! it's a great product! you rocks!

Pros

you have in one place all your own and customer's servers connections. Thats is so great! and the spectrum of types of connections is also amazing!!

Cons

performance, in some VM's is it slow to use it.

Review Source

Sherry N.  
Purchasing Supervisor  
Used the software for: 3-5 years

### "Remote Desktop "

December 4, 2019

3.0

My overall experience with Remote Desktop Manger is good. The capability to work from home and access my files on my work PC has helped with completing projects on time.

Pros

What I like most about this software is that I am able to access my work computer from home. My home PC doesn’t have all the programs and files I need to access when I am working from home. Instead of saving files on a flash drive and bringing it home, I can access the files directly through my work PC.

Cons

What I dislike most about this software is most of the time when I am using it, there is a horrible lag. I am not sure if this is because of the software or possibly the internet connection I use.

Review Source

R

Reviewer  
CEO  
Used the software for: Less than 1 year

### "Complete Free solution for individuals."

July 11, 2022

5.0

Pros

Complete solution, I use it mainly to centralize all my connections, logins and this helps me to gain time and productivity. I can't live without it anymore. The free version will suit you very well if it is for just 1 individual.

Cons

Worth the price if you have a company with a few employees and you want to get organized, but it can be a little steep depending on which country you reside. In my case, I'm from Brazil and the conversion to Dollars is cruel.

Review Source

Verified Reviewer  
Applications and Packaging Specialist  
Used the software for: I used a free trial

### "Great tool for managing multiple RDP connections "

June 13, 2024

5.0

Pros

I have used other RDP tools but for me Remote Desktop Manager stands out due to it's great user friendly interface and the ability to remember credentials on my secured laptop. It's really handy to use all the features that it offers and I use it on daily basis to remote to several servers simultaneously without any hiccups.

Cons

Nothing. All features are great and it's a cool product

Review Source

Ricky D.  
Business Intelligence Team Lead  
Used the software for: 1-3 years

### "RDM Review"

March 16, 2022

5.0

Pros

Extremely ease to use and makes life easier having everything in one place

Cons

There is a lot of instances where it seems laggy or you get disconnected

Review Source

Mahmut Halil Ö.  
PhD Student  
Used the software for: Less than 1 year

### "A dedicated software for Teams Managing Multiple Connections"

September 17, 2025

4.0

My overall experience with Remote Desktop Manager has been very positive. It has significantly streamlined how I manage multiple remote connections, VPNs, and credentials by centralising everything into a single, organised console. The ability to securely store and share credentials with team members has improved both security and productivity. I appreciate the wide protocol support and integration options.

Pros

You can keep all your remote connections (RDP, SSH, VNC, etc.) in one place. Connections, VPN settings, credentials, and other settings can be organised through a console. This simplifies management.

Cons

It is slow when the software is first started or when working with large databases (many connection definitions, VPNs, credentials, etc.).

Review Source

R

Reviewer  
Manager  
Used the software for: 1-3 years

### "Best remote system I have used"

April 25, 2025

5.0

Remote desktop manager is a vital tool for our team. I just works and works every time.

Pros

I love how i can remote with basically all the different protrols

Cons

Nothing. It just works. I seriously love how easy it is to operate

Review Source

MB

Maxime B.  
System Administrator  
Used the software for: 3-5 years

### "Easy way to manage your remote devices across multiple IT employees"

February 28, 2025

5.0

Daily life is way more simple thanks to Remote Desktop Manager. There are a lot of tools that can do the same for cheaper but this one has so much possibilities and is easy to use that the price for it is worth.

Pros

The ability to maintain a list of remote devices between multiple IT employees. Lots of customisation available. Save and run scripts.

Cons

So much customisation that you can get lost trying to find the one you are looking for.

Review Source

Verified Reviewer  
Engineer  
Used the software for: 3-5 years

### "The must powerfull tool "

February 7, 2025

5.0

Pros

Remote Desktop Manager is an indispensable tool for centralizing all your remote connection tools.

Cons

Remote Desktop Manager releases updates too regularly

Review Source

R

Reviewer  
IT programmer and analyst  
Used the software for: Less than 1 year

### "Reccomended also in paid version"

December 19, 2024

4.0

Pros

Switched from mRemoteNg because not developed any more (or in very slow developing). Same functions, better UI, very helpfull

Cons

Probably there are too many options during the configuration of the sources

Review Source

R

Reviewer  
Sr. Database Administrator  
Used the software for: Less than 1 year

### "Nice Tool, but need to be well versed in knowing or having usesd these before."

October 3, 2024

4.0

I use it for one thing and know it could be used for more, but don't have alot of extra time to learn and figure it all out and how useful it could be to me.

Pros

I do like it better than the standard remote desktop, and can set it up to go to more than one place rather than only one place.

Cons

Learning curve on how to use it and set up, and what piece goes with what, if you aren't use to doing this sort of thing, as this was my first time with a tool like this, didn't even know or know for sure what I needed to download, or how this and others work together.

Review Source

Verified Reviewer  
IT Manager  
Used the software for: 1-3 years

### "Excellent!"

December 15, 2023

4.0

Overall, very happy with this piece of software and would recommend it to people wanting to manage large RDP work loads

Pros

This makes it very simple to log into remote sessions and is far better than the windows option

Cons

The interface can be quite lagging on high resolution displays. This is a common complaint I’ve seen

Review Source

Cindy L. O.  
Owner  
Used the software for: 3-5 years

### "A must software for Remote working"

December 29, 2021

5.0

My company has been using Remote Desktop Manager since I started my company over 10 years ago. I use this with 80% of my clients. My business could not survive without this software. Especially in the current work environment with most work de done remotely.

Pros

I like that it is a one click process and "poof" you are connected to where you need to be with a ton of encryption and not much effort.

Cons

I am hard pressed to find anything I least like about this software. Honestly it is so easy to set up, maintain, and use.

Review Source

MG

Marcel G.  
Database Administrator, Tech consultant  
Used the software for: 3-5 years

### "RDM @ Fellowmind"

October 3, 2024

5.0

Performance using, multiple vaults. easy security setup but also extensive

Pros

Ease of setup/use and the many possibilities for use. Service and feedback for any problems or issues

Cons

I don't have any real negative points to report so far :-)

Review Source

Verified Reviewer  
Executive Director  
Used the software for: Less than 1 year

### "Good for fixing issues"

November 29, 2024

5.0

Pros

It is easy for IT professionals to remote into my computer when there is a problem

Cons

Nothing, it works well and it is easy to use

Review Source

R

Reviewer  
IT Manager  
Used the software for: 3-5 years

### "RDM is a must-have admin tool"

October 3, 2024

5.0

Overall very positive. We have had only a couple of support tickets over several years (mainly for new features, and one software bug) and they were always handled very well.

Pros

Having one application to manage all logins, all forms of remote access for every device imaginable, and even supporting documentation is a wonderful thing. Lots of options for back-end datasource platforms, loads of application integrations.

Cons

The application launch seems a bit slower than I might expect, even on a very fast PC, but once loaded it runs great.

Review Source

OJ

Olivia J.  
Systems Analyst Sr.  
Used the software for: 1-3 years

### "RDM rocks!!!"

October 2, 2024

5.0

It's great for patching many assets simultaneously.

Pros

I love the ability to remotely access so many assets at once and save those connections. I can export the file of connections from one application and import it into RDM easily and vice versa. Love the ease of use.

Cons

The URL feature sometimes makes you retype the URL into the address bar as opposed to opening it outright.

Review Source

R

Reviewer  
IT Manager  
Used the software for: 1-3 years

### "RDM your best friend"

October 3, 2024

5.0

We use RDM with Devolution Server, and it's really ideal for an IT team.

Pros

Remote Desktop Manager is very simple and effective.

Cons

Nothing at all, Relmost Desktop allows you to improve IT management, it's difficult to find faults with it..

Review Source

Verified Reviewer  
Remote desktop review  
Used the software for: 3-5 years

### "Remote desktop review"

December 12, 2022

5.0

It was wonderful using remote desktop because it filled all my basic requirements in support role

Pros

I can work on a system anywhere in the world which had network connection

Cons

Sometimes diconnected with least connection

Review Source

R

Reviewer  
IT Project Manager  
Used the software for: 3-5 years

### "Great product recomed it to everyone"

October 3, 2024

5.0

Great software I always recomend it to everyone, it's an important tool in my arsenal of software.

Pros

All network connections in one location. Also the ability to setup security on those connections.

Cons

Some times it's a little bulky when making the same change on many connections at once.

Review Source

VR

Verified Reviewer  
Owner/Creative Director  
Used the software for: 3-5 years

### "Best Remote Desktop App I've used"

April 9, 2018

5.0

Pros

I used to love an app (Mac) called CoRD. It beautifully laid out multiple connections in a tabbed layout minimizing the number of windows I had open. However, as the Mac OS evolved the app did not and stopped working with newer versions. I then came across Remote Desktop Manager and it does all of that and much much more. You can create workflows to connect to a VPN first, save specific credentials for different connections, and even setup remote connections for Telnet and SSH to network devices.

Cons

Honestly, the only part that's hard to swallow is the price. There is a free version, but it limits the connections you can create. I believe the paid versions is close to $200 for the Enterprise edition.

Review Source

Thomas H.  
Infrastructure Engineer  
Used the software for: 3-5 years

### "Remote Desktop Manager is the only tool needed for connecting to any remote machine."

December 6, 2018

5.0

Overall, I find it the best, most comprehensive tool for any administrator for maintaining connections to remote machines. It's built in Password Vault and Generator make password management seemless and trivial even while maintaining best practices (including nonsense strings of arbitrary size, rotated regularly, and a different string for each server). And it even supports multifactor authentication mechanisms (though it is limited to only certain MFA Vendors, for now at least).

Pros

Multi-protocol support for connecting to any machine.

Cons

The complexity. Due to the sheer number of options and alternative ways of accomplishing the same/similar tasks, it can be difficult to determine the correct way to set up a connection. However, once setup properly, it never needs done again for that connection.

Review Source

Ron V.  
Technical Consultant  
Used the software for: 1-3 years

### "Remote Desktop Manager is the best"

September 30, 2019

5.0

When I started working for a new firm and found out that they create manual connections to our customers, I knew that this was very inefficient. So I started looking for a program to benefit me, my colleagues and the company. Quickly I found Remote Desktop Manager and started a trial run. I was quite impressed with what it could so, so I brought in some colleagues to start using it as well. Also they got very excited. In the meantime the trial period was over, but by contacting Devolutions I got my trial period extended several times without any hastle. Eventually I conviced our management to buy RDM and implemented RDM company wide. Since then more than 100 colleagues are using it and they found out the strength of RDM.

Pros

When I started testing RDM, I received trial keys for as long as I wanted. No limit in time. Setting up RDM is quite easy, using it even more.

Cons

absolutely nothing I don't like about RDM

Review Source

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