# Page 11 | Remote Desktop Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Remote Desktop Manager the right Remote Monitoring and Management solution for you? Explore 412 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews

---

Remote Desktop Manager

4.6 (412)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 11 - Reviews of Remote Desktop Manager

## Showing most helpful reviews

Showing 251-275 of 412 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

FE

Floremie E.  
billing officer  
Hospital & Health Care  
Used the software for: 2+ years

### "Benefits in Using Remote Desktop Manager"

November 1, 2021

4.0

I have the best experienced with Remote Desktop Manager. I make my work easy.

Pros

The features that I'd like most about Remote Desktop Manager is I can able to manage the computer even though not near to me. I can access to the file as long internet is good.

Cons

What I'd like least about this software is you need to access the code and you need to have an internet to manage computer.

Review Source

vM

vandana M.  
developer  
Information Technology and Services  
Used the software for: 2+ years

### "Review"

July 16, 2019

4.0

Pros

I use this to access other machines remotely and this comes in really handy.

Cons

It just allows 2 people in the server at one time.

Review Source

DG

Deepak G.  
Senior Software Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Remote Desktop Manager for work"

October 27, 2018

5.0

Pros

I am using through RSA token connectivity and that is very secure.

Cons

Every time i need to connect to Remote Desktop to connect DB

Review Source

eS

emal S.  
IT Adminstration  
Animation  
Used the software for: Less than 6 months

### "remete desktop"

March 10, 2024

5.0

Pros

Remote desktop is a powerful, secure and easy to use.

Cons

yea it is easy to use and allows users to centralize, manage and securely access all their remote connections.

Review Source

LM

Loni M.  
Accont Executive  
Information Technology and Services  
Used the software for: 2+ years

### "Remote Desktop Manager Changes the way we help our Clients!"

June 16, 2020

5.0

Overall experience with Remote Desktop Manager is amazing and changes the way that we do business.

Pros

The ability to Remotely Access appropriate Desktops has simply changed the way we are able to access clients desktops. The best part about this, it is easy to walk clients through the set up process to allow us to access their desktop.

Cons

Sometimes you run into difficulty accessing what you are trying to access, but I feel as though this happens with all platforms at one time or another.

Review Source

BC

Benjamin C.  
Staff Consulting Architect  
Information Technology and Services  
Used the software for: 6-12 months

### "Remote Desktop Manager"

September 22, 2021

5.0

Consolidation of management and ease of transition between solution management has helped move things along quickly

Pros

Being able to manage multiple management planes and connections methods all into one place.

Cons

Start up time for Mac version is a bit slow

Reason for choosing Remote Desktop Manager

Got it as entitlement from CTA/CTP program

Review Source

VR

Verified Reviewer  
ATSS2  
Computer & Network Security  
Used the software for: I used a free trial

### "Great RDP Manager"

December 4, 2018

5.0

I was able to consolidate all of my RDP entries into one program; this was great because supporting multiple companies and even more servers was getting confusing. RDM made my life a whole lot easier. Thanks!

Pros

Many options, the ability to batch edit, stored credentials make using multiple RDP connections effortless.

Cons

Many frequent updates (almost every week) and the notification of update in your face every time you open the software.

Review Source

EB

Eric B.  
RVP  
Business Supplies and Equipment  
Used the software for: 2+ years

### "My review"

June 4, 2020

4.0

Pros

Accessing my computer from another machine is great!

Cons

The connection can be easily interrupted when is frustrating

Review Source

DH

David H.  
System Admin  
  
Used the software for: 1-2 years

### "Managing Remote Connections easy."

February 7, 2018

4.0

The benefits that I get from this software is the ability to easily perform your daily routines while remoting to other computers and servers.

Pros

I am a big fan of well thought out interfaces. The interface is what I like most about this software. Everything is front and centered for you to manage.

Review Source

Mandy M.  
Leasing Agent  
Real Estate  
Used the software for: Less than 6 months

### "great way to work remote"

May 31, 2020

4.0

Great tool for remote employees to securely access and add documents to the database.

Pros

This tool was used for remote employees to access and upload any important company related info such as pay stubs or other confidential information. I didn't have any issues after the initial set up.

Cons

The set up process was difficult being on a mac but once I got it set up there weren't any further issues.

Review Source

JG

Jodi G.  
Sales  
Wholesale  
Used the software for: 2+ years

### "Great product!"

October 25, 2019

5.0

We use this on a weekly basis to access others computers to set up software or fix issues

Pros

This product makes it easy for someone whom you trust to access your computer. We use this product to help guide someone who’s having issues on a computer or to set up software from a different location. This is great because we have only one IT guy and 13 branches

Cons

Nothing negative to say. We love this product. Always easy to use and helpful. Makes connecting computers easy

Review Source

SI

Shane I.  
Sr. QA Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Remote Desktop Review by Shane"

April 4, 2020

4.0

I love using Remote Desktop Manager and will continue to use it and recommend it specially when need to connect virtually to any machines or server.

Pros

I love that i can remote to any machine or even my machine when I work from home and left my laptop in the office. It is also very helpful with virtually connecting to our test machines for automation.

Cons

The connection sometimes drops and it doesnt automatically connects but its not super big deal as its easy to reconnect manually.

Review Source

VR

Verified Reviewer  
Database Analyst  
Marketing and Advertising  
Used the software for: 6-12 months

### "Great way to keep passwords organized and secure"

January 20, 2019

5.0

Pros

Easy way to keep track of server and web passwords (with the chrome plugin), and even share them with multiple team members. Now you can use random letters and numbers, making your passwords more secure.

Cons

Our IT helped me set it up, it wasn't immediately apparent how to use it. Now that I've got the hang of it, I can add new passwords and connect to existing ones.

Review Source

Marrietta M.  
Web Development Manager  
Events Services  
Used the software for: 1-2 years

### "Love it"

August 3, 2018

4.0

Pros

Very simple to set up and get started, even for newbies. One can help clients remotely, and it is very affordabe

Cons

Both the computers are supposed to be running the software and on an active internet connection.

Review Source

FF

Felix F.  
Project Leader  
Primary/Secondary Education  
Used the software for: 2+ years

### "It is a very rich tool in terms of its functionality and allows covering multiple needs, a software that constantly evolves from better to much better"

June 8, 2018

5.0

Pros

"I just do not think it has competition, it's a very useful way to access many remote desktops in a good distributed and clean UI / UX environment. excellent and very useful generation of automated processes since you have a great set of functions that are easy to use. very good security management and audit access ... excellent support and mitigation of errors, the mobile version can be improved, I do not say that this bad but it can be better."

Cons

I can not find major problems or deficiencies to this software, it does what it should do and more is recommended without hesitation ... maybe, the price can be a bit expensive.

Review Source

MH

Michael H.  
System Analyst  
  
Used the software for: 2+ years

### "We use it in the healthcare industry"

July 19, 2017

5.0

Pros

It keeps all of our systems, tools, and passwords all in one simple to use interface that is surprisingly at an affordable price!

Cons

You know, I can't think of anything that I dislike about RDM because they're very open to suggestions and will make changes based on feedback.

Review Source

DJ

Dipak J.  
Head-Power infrastructure  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Contact-less solution of technical functions by experts from remote locations"

March 29, 2021

4.0

Convenient tool when you need expert support in emergency and the helping hand is really at far away location.

Pros

You can transfer your process service PC to the technical expert sitting at remote location and he can resolve your problems by accessing the process software from his own PC. during lockdown phase, this becomes very important as the service engineers can not reach your site sometimes while you need their technical skills.

Cons

Limited monitoring of the changes being made by the remote person, so you may not be able to learn much from such exercise, which may be possible if your are sitting next to the expert while he resolves issues.

Review Source

VR

Verified Reviewer  
Associate Manager  
Computer Software  
Used the software for: Less than 6 months

### "RDM Review"

January 15, 2019

4.0

Compare to others RDP tool , this has all most all features which we need and its kind of best tool in the market

Pros

it Creates dynamic connections and no need to remember all passwords it Support multiple types of connections and identity repository provide password management in secure database Manage all accounts in one tool looks organized and allow multiple RDPs to support different accounts in single screen Used for file transfer has free edition and provides RDP and password manager

Cons

Sometimes the connection freezes but it could be network issues as well needs something like quick help or quick demo feature should have something like auto disconnect or auto-connect if we want to schedule something

Review Source

PD

Paul D.  
engineer  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "great software for everyday use"

April 1, 2019

5.0

I use this software all the time, and think its a good software for everyday use whether by a person, or business

Pros

It's easy to use, and works well with any desktop interface

Cons

nothing i dislike so far, the software is seamless and give me no trouble

Review Source

AH

Ashlee H.  
Medical Assistant  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Feedback"

November 14, 2019

4.0

Remote Desktop Manager provides myself, other staff, & our surgeon/dpm with relatively easy navigation & time saving functionality. We create & update patient info with ease, & have specific options for specific cases. Overall, grateful for this software for making my job easier.

Pros

This software is simple overall as far as use & navigation. Without this software, I am unsure as to how functional & difficult it might be when seeing patients & creating their medical charts & patient intake.

Cons

Often times, the software tends to freeze up. Example: if you forget to sign out before walking away, after a certain amount of time (15 ish minutes) the program will freeze & we are unable to use it. We tend to need to call customers service 3 times weekly on average to resolve the issue.

Review Source

MV

Matt V.  
Systems Engineer  
Dairy  
Used the software for: 2+ years

### "Great tool, but resource heavy."

December 4, 2018

3.0

I use the software daily, but only when I need more than two rdp sessions open.

Pros

Easy management of 100s of servers, tabbed interface and good options for password and account management.

Cons

Quite heavy on RAM, slow to start, and each update requires a full re-install.

Review Source

KP

Krystle P.  
Investor  
Real Estate  
Used the software for: 2+ years

### "Okay product"

March 31, 2021

3.0

Ok product for remote access when in need to work from home

Pros

Works fine for easy access to do work from home without needing to be in the office on the office server system directly

Cons

A lot of disconnection issues and slow load up sometimes which can be annoying to deal with when in a time crunch

Review Source

ML

Mayowa L.  
GIS analyst  
Education Management  
Used the software for: 6-12 months

### "Remote Desktop "

August 11, 2020

5.0

Overall, this software allows users get work done effectively and more efficiently.

Pros

I use this software everyday and I really like it. I use it to remotely connect to my work pc from anywhere.

Cons

Although the software may be a bit pricey, I think it’s very worth it. I don’t have any negative remarks.

Review Source

KH

Kristina H.  
Processor  
Security and Investigations  
Used the software for: 1-2 years

### "Provides remote access for WFH"

February 10, 2023

3.0

Pros

Easy connection to corporate WFH access.

Cons

Connection depends on individual access.

Review Source

JD

Jean-Charles D.  
Consultant  
Information Technology and Services  
Used the software for: 6-12 months

### "A good tool that allows to centralize your access to your tools and servers"

March 29, 2019

5.0

On a day to day basis I centralize all my consoles, access and links in one tool that make me more efficient.

Pros

You can have in one place all the links and access to all your tools and servers, whether they are in microsoft rdp, web console, ssh/putty and so on with a lot of plugins!

Cons

The free edition is a bit limited, and as a power user you should go with paid edition.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.