# Page 12 | Remote Desktop Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 12 - Is Remote Desktop Manager the right Remote Monitoring and Management solution for you? Explore 412 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews

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Remote Desktop Manager

4.6 (412)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 12 - Reviews of Remote Desktop Manager

## Showing most helpful reviews

Showing 276-300 of 412 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Microsoft SQL Server DBA  
  
Used the software for: Less than 6 months

### "Great product, mekes admin\`s life easier"

December 3, 2017

5.0

It speeds up my daily work

Pros

RDM makes my job faster and more efficient. I can use KeePass that I using for a long time, with integration with RDM, and manage my credentials in a familiar way

Cons

Product has a lot of different functions, so it may be hard to find what you really need quickly. But this si not critical

Review Source

IB

Ivan B.  
Head of server and network infrastructure  
Retail  
Used the software for: 1-2 years

### "Remote Desktop Manager"

August 9, 2019

4.0

Pros

Saving lots of time, better organization and having all remote connections on one place.

Cons

No import for Remote Admin phonebook or VNC.

Reason for choosing Remote Desktop Manager

Free trial was good experience and we like it.

Review Source

VR

Verified Reviewer  
Senior Research Analyst  
  
Used the software for: Less than 6 months

### "Remote Desktop Manager allows multiple logins to be active and helps me conduct email marketing"

February 15, 2018

4.0

Pros

The ability to have multiple logins active while conducting email marketing allow me to streamline many steps in the process.

Cons

Sometimes when logging out at the end of a work day, I return in the morning to find connections disconnected when I didn't mean too. I think this is user error though.

Review Source

PM

Paul M.  
Student physician  
Medical Practice  
Used the software for: 2+ years

### "A great tool to manage serval devices at once"

August 14, 2019

4.0

Overall, a must have for any computer user

Pros

What I love about this product is that it allows me to access my desktop computer from anywhere I have internet access. It gives me full access to work from home and remotely whether on vacation or business trips. It has many functions that are easy to set up and manage. The costumer support has always been good and there are plenty of resources online to help the first time users. Also great for IT support with helping you manage and fix issues on your computer.

Cons

Not really anything I’ve found with this program that I don’t like. It kind of does it all. I guess being able to log serval users into one access would be helpful at times. So increase in functionality if possible.

Review Source

VR

Verified Reviewer  
Senior Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "easy way to manage the RDP connections"

January 10, 2019

5.0

Pros

one place to store all the remote desktop connections easy and user friendly interface

Cons

not many customization features present currently.

Review Source

Chad P.  
Operations Manager  
Consumer Goods  
Used the software for: 6-12 months

### "Remote in for Work"

May 6, 2020

4.0

This has helped us work from home using our desktop computers.

Pros

This does the job to get into my computer at work. And this is already on the Windows platform so no need to install more stuff.

Cons

Not a ton of options, like dual screen. If you can use this via a smart phone or tablet its not simple to do.

Review Source

VR

Verified Reviewer  
Business Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "It makes the IT staff's life easier"

April 25, 2019

4.0

Pros

I like this tool, because it makes my work easier. I dont need to go to that specific work station to check on one's computer. via remote desktop, i can easily check them.

Cons

This needs a fast internet connection to smoothly do the remote. though it is not the fault of the application.

Review Source

VR

Verified Reviewer  
Supervisor de infraestructuras  
  
Used the software for: Less than 6 months

### "The facility to be able to have in a summarized screen the access to several servers for the monitor"

July 30, 2018

3.0

Manage centralized and organized servers and equipment for continuous moniotreo

Pros

The fast and minimized access in several thumbnail screens to the naked eye to easily see which processes or configurations are being done in servers and machines in a quick and easy way, in this way you can have more control of the equipment of several companies with just create work groups. It is managed in a centralized console because it can be organized and configured fast access to equipment

Cons

The free version is somewhat limited however to get a paid version is somewhat expensive, if you have many computers to manage different companies and environments

Review Source

Josh I.  
Network engineer  
Information Technology and Services  
Used the software for: I used a free trial

### "Great tool for multiple RDP need"

March 20, 2020

4.0

Pros

This software truly brings ease to a user who has multiple RDP sessions. Makes it easy to make sessions and makes makes it easy to also share those sessions with another machine.

Cons

There is a little learning curve For setting up sessions on it but for the most part it’s great.

Review Source

CT

Craig T.  
controller  
Marketing and Advertising  
Used the software for: 1-2 years

### "Remote Desktop Manager"

February 11, 2019

4.0

Pros

I like the flexibility to be able to log in to another computer without having it physically present.

Cons

Sometimes it crashes, but usually its okay on the next login.

Review Source

RR

Richard R.  
Admin  
  
Used the software for: 6-12 months

### "Great remote desktop software with a big set of features"

June 12, 2017

4.0

You can save a lot of time and effort using this product. Also having everything set in a database is great, because you don't need to for minutes for credentials or other stuff.

Pros

The set of features is infinite. Once you start using something you didn't even knew you needed, you'll miss it forever when you don't have it. It's also really easy to use. Very intuitive design.

Cons

Performance is sometimes a bit wonky. Random crashes when too many open sessions are a pain, but surely theres a session restore, which makes it easier to restore.

Review Source

Amanda G.  
Student  
Computer Software  
Used the software for: 6-12 months

### "Handy"

September 22, 2020

4.0

I love using this program and look forward to using it more.

Pros

Remote Desktop Manager is great when giving or receiving help. The tools for highlighting and drawing is great!

Cons

It can get a little laggy and there’s a learning curve, but once you have it figured out, it’s a great tool.

Review Source

Betsy S.  
Site Support Coordinator  
Hospital & Health Care  
Used the software for: 6-12 months

### "Remote Desktop Manager"

November 29, 2018

5.0

I used this with my last company to remote into my computer when I was working from home.

Pros

I liked this application because the ease of use! It was extremely easy to use and I never had any issues with connection.

Cons

I didn't have any issues with this application so I don't have any dislikes!

Review Source

MD

Michelle D.  
Behavior therapist  
Mental Health Care  
Used the software for: 1-2 years

### "Remote Desktop Manager is great"

December 19, 2018

5.0

I use this program so that I can often work from home. Being able to login in from where ever I am makes me a more productive employee. I can check updates and statues and correspond as needed when I'm not in the office.

Pros

The best feature is how secure I feel using it. This is the most secure option that I have used and I know that my information is safe when i use it.

Cons

I fee like users with less technical experience would not be able to use all the features. Maybe adding in a section to help unexperienced users get more out of the software.

Review Source

Syed Saad Q.  
Manager Smart Grid  
Utilities  
Used the software for: 2+ years

### "A remote control tool for computers and smartphones"

February 20, 2020

5.0

Pretty much any time we need PCs fixed or diagnosed remotely, RDM is our go to tool.

Pros

This is my top choice for giving remote access to IT technicians. I can even control the settings and permissions from my iPhone

Cons

Because it does its main job of securely providing remote access perfectly. I can't think of any cons!

Review Source

KW

Kelly W.  
System Analyst  
Computer Software  
Used the software for: 2+ years

### "Remote Desktop Manager Review"

November 19, 2020

3.0

it's easy to log into another source, but it's a bit laggy at times.

Pros

It's easy to log in and work on my desktop; like logging into my computer. Easy to use and open/close.

Cons

It randomly disconnects and it's not related to internet issues. I have two different size monitor screen and the window size can't resize if I were to move it to different monitor.

Review Source

Renee H.  
Transcription Supervisor  
Mental Health Care  
Used the software for: 6-12 months

### "Makes my job a lot easier!"

October 11, 2018

4.0

Pros

This saves tons of time with my job, where the IT department can quickly connect to my computer and fix any issues I am having. It allows me to also work from my home office !

Cons

At times, it has failed to connect, but if I try again, it almost always connects.

Review Source

JC

Jordan C.  
Software Engineer  
Security and Investigations  
Used the software for: 1-2 years

### "Feature packed"

October 2, 2017

5.0

Productivity and organize my sessions

Pros

Every protocol you will need Tools you never thought you'd need Great SSH key manager Ability to group sessions and apply domains/credentials with folders

Cons

This only real issues I have with Remote Desktop Manager is slow start up speeds, and the number of dependencies that install one after the other.

Review Source

SO

Shon O.  
Network Administrator  
Retail  
Used the software for: 6-12 months

### "All of your remote connections in a single interface"

September 17, 2019

5.0

A great solution for working on the go or managing multiple remote connections to multiple different sites.

Pros

I can have all of the remote connections I need to access in a single interface; web, RDP and ssh for Linux.

Cons

There is currently a cert warning message, but hoping that it will be resolved with the next update.

Review Source

VR

Verified Reviewer  
Gestion de la clientèle  
Broadcast Media  
Used the software for: 1-2 years

### "Outils de service "

July 9, 2023

4.0

Pros

La facilité du moyen de déplacement pour les entreprises étrangères

Cons

La confirmation des informations théorique sans accès physique

Review Source

John S.  
Senior Site Reliability Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Decent rdm solution, but great for the price"

October 23, 2017

4.0

Pros

The amount of templates. The application as a base template for almost any type of remote connection available.

Cons

The ease of use. The interface is not very clean. It is complex to setup default templates for new connection objects.

Review Source

Rivaldo B.  
Student  
Higher Education  
Used the software for: 6-12 months

### "Helped me in Managing and Controlling All of My Computers"

August 2, 2019

4.0

Pros

Remote Desktop Manager has two editions, namely Free Edition and Enterprise Edition. I've tried both, and each edition has a variety of very useful features.

Cons

The price is quite high when trying to use the enterprise edition

Review Source

VE

Valyrie E.  
IT Auditor  
Pharmaceuticals  
Used the software for: 1-2 years

### "Remote Desktop Manager is what you need during this COVID times"

January 12, 2022

5.0

Overall, Remote Desktop Manager is a great tool especially now that we are forced to work offsite and it cannot be avoided that we encounter laptop issues.

Pros

I like how I am able to communicate any laptop issues to our IT support even if I am offsite. I also like how I am able to run my automated scripts in the remote desktop while I work on another project in my laptop.

Cons

Of course speed is a challenge because of many factors, one of which is the internet speed. You just got to be patient.

Review Source

AS

Ambyr S.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "Love this for working from home"

December 24, 2020

5.0

Pros

So easy to use especially with working from home

Cons

Can take a couple tries to log in to my remote login

Review Source

ND

Nathan D.  
Network Engineer  
Computer & Network Security  
Used the software for: 6-12 months

### "One Remote Management Package to Rule Them All"

December 8, 2020

5.0

Pros

It has so many different remote control options.

Cons

The setup of the software will take time as you have so many options.

Review Source

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