# Page 15 | Remote Desktop Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 15 - Is Remote Desktop Manager the right Remote Monitoring and Management solution for you? Explore 412 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews

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Remote Desktop Manager

4.6 (412)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 15 - Reviews of Remote Desktop Manager

## Showing most helpful reviews

Showing 351-375 of 412 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AN

Alejandra N.  
Babysitter  
Education Management  
Used the software for: 6-12 months

### "Remote Desktop manager "

December 1, 2019

5.0

Overall it has helping most of the time so I’m satisfied with it

Pros

That I can connect really quick to any computer so I can help the person from my comfort of my home

Cons

That sometimes the system drops and you can use it at all when it happens, which it’s kinda annoying since is what I need to help people in their computer that are not close to where I live.

Review Source

KK

Keren K.  
Software Developer  
Computer & Network Security  
Used the software for: 6-12 months

### "Remote Desktop Manager"

January 31, 2019

5.0

Pros

The remote desktop manager is a great tool supporting many connection types, I mainly liked it’s Microsoft RDP and its SSH capabilities which helps me leverage my working environment.

Cons

The remote desktop manager lacks some features, also working with 2+ screens makes it problematic as some annoying window shadows appear on the main screen.

Review Source

Christopher D.  
computer programmer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great tool for remote desktop management"

December 3, 2019

5.0

It's a great tool if you want free remote desktop management

Pros

It has Free version Support many platforms (Windows , ios, android) Team is constantly making improvements One credential can be used for many services like VPN and RDS

Cons

Sometimes can lock up or hang up and you have to close it from task manager in Windows Does not have clipboard functions

Review Source

VR

Verified Reviewer  
System Administrator  
Higher Education  
Used the software for: Less than 6 months

### "Definitely swiss-army-knife for Computer troubleshooting"

April 9, 2019

5.0

Amazing app!

Pros

\- for All-in-One RDP, ARD and SSH for multi-platform troubleshooting, nothing gets better than this (and it is free). - It is definitely swiss-army-knife for remote troubleshooting - I like the session control as the dashboard top menu - Multiple session in ONE window!

Cons

None I can find so far. I truly love this application

Review Source

KLB

Kadir Levent B.  
Chief Expert  
Defense & Space  
Used the software for: I used a free trial

### "Remote Desktop Manager"

October 17, 2022

4.0

Pros

It has very usable for working multiple remote computer

Cons

When it is restarting it has a little problem about remote desktop display options. If you'll reconnect everything is good

Review Source

VR

Verified Reviewer  
Técnico de soporte a usuarios  
  
Used the software for: Less than 6 months

### "Very good "

June 5, 2018

5.0

Being able to work remotely from my house

Pros

Easy to use. It is also very good to work remotely, from anywhere. It is an easy application to install.

Cons

I have not had good support in this application, and the response times are very slow. Or sometimes I do not have answers to solve some problems.

Review Source

Raul D.  
Software Development Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Best tool for remote connections on Windows"

March 30, 2019

5.0

I recomend this tool for Windows user to connect using whether SSH, FTP, Remote Machine Desktop, etc.

Pros

\- It has an intuitive User Interface - It allows you to connect on several protocols to remotes hosts. - It got an agent and a free version.

Cons

\- It is not available for linux, just Android though.

Review Source

JM

Josh M.  
Manager  
Retail  
Used the software for: Less than 6 months

### "Mac to Windows "

April 19, 2018

5.0

Pros

Simplicity to login to my Windows server from my Mac Laptop. Good Speed. Solid Connection. No real issues.

Cons

Inability to move files without saving them on the cloud first. Wish for the option to copy or drag. Remote manager occasionaly disconnects for seemingly no reason. This is a minor inconvenience.

Review Source

CT

CJ T.  
Systems Engineer  
Farming  
Used the software for: 6-12 months

### "A must have tool for anyone that calls themselves a sysadmin!"

September 1, 2016

5.0

Its has been great so far, their community support is awesome as well. The product has allowed me to get all the servers organized and manage all the credentials.

Pros

Credentials

Cons

n/a

Review Source

TC

Thomas C.  
Technical Support  
  
Used the software for: Less than 6 months

### "Best remote desktop software"

January 21, 2018

5.0

Pros

connections stored in SQL, easy to use in a team with restrictions to tier 1 techs to have access to servers but don't know the password.

Cons

Price can be expensive over a 3 year maintenance plan. Unable to pop out putty console as this can make it easy when you connect to multiple ssh windows

Review Source

TM

Theresa M.  
Manager  
Food & Beverages  
Used the software for: 1-2 years

### "What I like about remote desktop."

October 31, 2018

5.0

Pros

What I like most about remote desktop is that it is available on different devices.

Cons

The only cons I found was sometimes it freezes up.

Review Source

BB

Boariu B.  
Developer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "A good way to manage devices."

December 5, 2018

5.0

Remote Desktop helps me to manage my files from every device i wish even from a phone.

Pros

Remote desktop helps me a lot to manage my Devices even if im miles away from it and it works from many diferent devices.

Cons

I have nothing against to say about a software that helped me a lot with my managering.

Review Source

CW

Chris W.  
Principal  
Management Consulting  
Used the software for: 6-12 months

### "Doesn't actually include any remote desktop capabilities"

December 12, 2018

2.0

Pros

\- It can manage various user login details across different remote desktop applications - If you fill in connectivity info from various programs, such as LogMeIn or Teamviewer, you can connect directly from RDM.

Cons

\- I had thought based on initial reviews that RDM included remote desktop connectivity without the need for third party programs. This is what several review sites had implied. This is not the case however and you do need to purchase additional software.

Review Source

LK

Leah K.  
Graphic Design  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great for Mac to PC Use"

December 20, 2018

4.0

There is not currently software for Macs that support our outdoor large digital signage. This program allows me to have access to another computer (PC) that does have software for our digital signage.

Pros

Love that I can remote access in to a PC to use other software that is not Mac compatible for work.

Cons

Keeping the software updated can be mildly tricky.

Review Source

VR

Verified Reviewer  
QC Chemist II - ICPMS Coordinator  
Pharmaceuticals  
Used the software for: Less than 6 months

### "I use it at home to access my work computer"

July 24, 2018

3.0

Pros

I use this at home to access my work computer. It is great because I don't have to take my work laptop home with me.

Cons

There were many glitches with this at first but It has definitely gotten smoother and given me fewer issues.

Review Source

AD

Angela D.  
Sales Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Remote Desktop gets the job done"

April 1, 2022

4.0

Perfect i didnt need to do anything.

Pros

My IT support installed software and managed it without me needing to do any more.

Cons

Cant recall any issues it all flowed and was managed by a remote IT person

Review Source

Fuad H.  
Sales Manager  
Dairy  
Used the software for: 6-12 months

### "Good but much more than I can control"

October 13, 2019

4.0

just simplification is needed in order to have it in the best way

Pros

it give the possible management abilities that contributes to control the entries in one hand

Cons

it is a little bit complex that makes me avoid to use it functionally.

Review Source

VR

Verified Reviewer  
Marketing Strategy Intern  
Computer Hardware  
Used the software for: 6-12 months

### "Remote Desktop"

February 1, 2019

4.0

Pros

Ability to access other profiles from my laptop. Useful when I wanted to use the school's network

Cons

It changes the keys from Mac to Windows if you have a MacOS system and you're remote desktoping a windows system

Review Source

VR

Verified Reviewer  
Electrician  
Construction  
Used the software for: I used a free trial

### "Best IT remote support software"

October 6, 2020

4.0

Pros

It was very easy to set up and use for me and my colleagues

Cons

I pretty much liked it overall. Simple and easy to use

Review Source

VR

Verified Reviewer  
System Administrator  
Information Technology and Services  
Used the software for: I used a free trial

### "Remote Desktop Manager"

December 11, 2018

4.0

Pros

I like that you can setup multiple connections in the hub and that they offer a free version.

Cons

I don't like the scalability of the software. It doesn't work well with VMware connections.

Review Source

GF

Gretchen F.  
CSR  
Insurance  
Used the software for: 2+ years

### "Remote Desk Top"

July 29, 2020

5.0

Problem solving, no long hold times, one click and your in

Pros

Makes getting help on your computer so easy, one click and your in, and companies can see what your doing

Cons

Nothing at all! So easy to use and work with. I cant find anything bad to say about the product itself

Review Source

Surabhi S.  
Digital Marketing Consultant  
Information Technology and Services  
Used the software for: Less than 6 months

### "On-premise help desk solution"

April 12, 2019

4.0

Pros

Plugins available for nearly every remote management protocol Centralized connection management Ability to use cloud or on premise Good licensing model

Cons

It is a bit complicated to use Bugs need to be looked into

Review Source

KS

Karli S.  
Engineering QA  
Computer & Network Security  
Used the software for: Less than 6 months

### "Great software "

August 24, 2021

5.0

Pros

Love the ease of the software and the daily use!

Cons

I don’t like how slow it can be at times, but does get the job done.

Review Source

AB

Alexander B.  
IT  
Furniture  
Used the software for: 6-12 months

### "A very good remote desktop manager."

January 22, 2019

4.0

Pros

This product is great if you have to connect to multiple computers using RDP and want it in a organised.

Cons

When connecting to the same computer using RDP with 2 different users, I have found that sometimes the connection will drop.

Review Source

JC

John C.  
Designer  
Management Consulting  
Used the software for: 6-12 months

### "A helpful IT solution for companies"

December 11, 2018

3.0

Pros

\- It can store and manage multiple connections types from various remote desktop programs (Teamviewer, Windows Remote Desktop, etc.) - Can store information on various systems and their connection details.

Cons

\- It didn't do what I had hoped it would which is include a stand-alone remote desktop/assistance program within. I had to go and purchase another software program for that.

Review Source

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