# Page 16 | Remote Desktop Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 16 - Is Remote Desktop Manager the right Remote Monitoring and Management solution for you? Explore 412 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews

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Remote Desktop Manager

4.6 (412)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 16 - Reviews of Remote Desktop Manager

## Showing most helpful reviews

Showing 376-400 of 412 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
CPD Manager  
Retail  
Used the software for: Less than 6 months

### "Helpful for remote access"

January 13, 2019

4.0

Pros

This software allows for remote viewing from anywhere while you aren't there.

Cons

There wasn't much I didn't like. It works well for what I needed.

Review Source

Jesse A.  
System delivery manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Awesome rdp"

August 22, 2019

4.0

Pros

This Remote Desktop application was easy and simple. The manager allows multiple clients which makes this an awesome product

Cons

Not much I didn’t like. This application worked well

Review Source

Mariam B.  
BHC  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Works fine"

December 21, 2018

3.0

Pros

This is faster and less clunky than previous versions of similar

Cons

Even more instant would be better, but as sad, it's snippier than expected.

Review Source

JM

James M.  
Associate Executive Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Access to your Desktop from ANYWHERE!"

May 14, 2021

5.0

Overall we are very pleased to use !

Pros

is great because you can access and manage your desktop from anywhere. We usually have a third party helping us with our Tech needs and Remote Desktop Manager has been a life saver for us!

Cons

Nothing at this time to mention that we do not like. There are so many advantages to using !

Review Source

pC

phillip C.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Client was pleased."

April 16, 2019

4.0

Client had 4 different software subscriptions (SaaS) installed on VPS servers to facilitate sharing between employees at the 3 different locations. Using the credential injection feature of this software, I was able to consolidate the 4 VPS subscriptions to one single one, which resulted in an annual cost savings of over $2,000.

Pros

I used the free version of this software to help a client consolidate multiple remote dedicated workstations, delivering an overall cost savings of $2160/year

Cons

The setup was so easy to use, I lost out on income I would normally get from training the employees on how to use and operate the new systems.

Review Source

WP

Wayman P.  
CEO  
Individual & Family Services  
Used the software for: 6-12 months

### "Great product to use for beginners! "

April 9, 2019

4.0

Pros

Able to remote control my laptop. Love having the freedom of not having to be on my laptop 24/7

Cons

There is a noticeable lag at times. Have had upload issues.

Review Source

AS

Amulya S.  
RDO  
Hospitality  
Used the software for: 6-12 months

### "Remote Desktop Manager"

March 26, 2019

5.0

Pushing updates, remotely fixing desktop issues.

Pros

The software, as a user, never interfered with my working as a team member at a previous company.

Cons

Truly, none. I was not an administrator for the software.

Review Source

RH

Renea H.  
President  
Computer Software  
Used the software for: Less than 6 months

### "Call Proof Is The Best For Call Tracking!"

June 19, 2018

5.0

Love this software!

Pros

The pros are many. I will start with the fact I am tracking my sales calls with appointment check-ins. It has a Google My Business integration which is a must have for me. It has sales territory assignments. Followup and scheduling are available. For the extra service, I can get GPS tracking and for the best value for my money, I can record my calls and have text messaging.

Cons

Chat routing automatically to Facebook. I would much rather it be a stand alone product with the ability to chat within the site.

Review Source

RK

Rajesh K.  
Analyst  
Pharmaceuticals  
Used the software for: 6-12 months

### "Very useful remote desktop software"

September 24, 2018

4.0

Pros

Easy to use and access multiple remote connections Very useful features

Cons

Sometimes my current session is automatically getting logged off

Review Source

RDS

R D S.  
  
  
Used the software for:

### "ease to use"

December 7, 2016

5.0

is super easy to use. I love that I can easily remote into my field sale's computer from my home office and troubleshoot any issue they have. The one downside is they have to reconnect if I need to perform a reboot. I wish there was a way to bypass that for troubleshooting purposes. Other than that, this is a great tool to use when performing troubleshooting tasks for remote users. Love it.

Review Source

AK

Angela K.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Life (and mileage) saver!"

September 6, 2018

5.0

Pros

Twenty minute drive to office for file I left behind is no longer necessary.

Cons

I sometimes have connection issues, but that is probably more on my end than theirs.

Review Source

RP

Randy P.  
IT Manager  
Computer Hardware  
Used the software for: Less than 6 months

### "IT person to IT person"

December 12, 2018

5.0

Pros

very easy to use and centralizes all my rdp connections

Cons

nothing that i have found yet, but im sure i'll find something

Review Source

CH

Charles H.  
superintendent  
Aviation & Aerospace  
Used the software for: 1-2 years

### "Makes work easier"

January 11, 2019

4.0

Pros

The ability to connect to multiple servers through different connection types.

Cons

Haven't found anything yet. I'm confident that there will not be any cons

Review Source

VR

Verified Reviewer  
Search Engine Optimization Specialist  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good but still not great..!!"

July 23, 2019

4.0

Pros

is a good tool to control other pc and it doesn't matter where are you sitting at. You can have fully access to other computer, obviously with the permission of the computer's admin or owner. It is a pretty secured tool so using it is completely safe and simple.

Cons

it has less features and needs to add much more features. Also there are often problem of connection error or connection breaks.

Review Source

MB

Matthew B.  
Community Relations and Marketing Officer  
Education Management  
Used the software for: 1-2 years

### "Reliable Software"

March 8, 2019

4.0

Very useful software that is a must-have for certain types of work and circumstances.

Pros

The program is reliable and does what it is supposed to do. It's a great benefit when working away from the main computer.

Cons

Sometimes it takes a while to load and start, but this is generally acceptable.

Review Source

FK

Fredrik K.  
IT consultant  
Computer Software  
Used the software for: Less than 6 months

### "Greatly mad my work more effective."

July 25, 2018

5.0

Pros

Its advanced features and customization options, it has support for a lot of connection types. It's easy to use.

Cons

The price is a bit steep for a personal licence. It can perform a bit sluggish at times, especially while starting up the software.

Review Source

Sumit K.  
Internet Analyst  
Computer Software  
Used the software for: I used a free trial

### "access your desktop from anywhere in the world "

August 29, 2019

4.0

This software saves a lot of time and provide fast and quality support to our clients

Pros

This software is easy to use with Centralized Templates and Features like open VPN automatically if ping fails! It is also available for android and IOS devices and it also support VPN Add-Ons.

Cons

I am using this software from more then 1 year and there is nothing to dislike about this software .

Review Source

AM

Alexander M.  
Exercise Physiologist  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "It is a Neutral type of app"

September 30, 2020

3.0

Overall it is a just ok app but please fix those issues and then maybe I will reconsider

Pros

It works but it is glitchy and sometimes it would crash and I would have to unintall and then reinstall but after it worked for the time .

Cons

Glitches, freezes, customer serive is very low when it comes to help.staying on the phone for a long time.

Review Source

SE

Stuart E.  
Mechanical Engineer  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Remote Desktop Manager allows us to manage our remote access details"

February 29, 2020

4.0

simplifies our remote assistance processes.

Pros

stores all of our connection details from various platforms in one interface. This makes it easy to pull up the info we need and manage the connections to remote support.

Cons

The user interface is intimidating. I had to watch several videos online in order to learn how to use the software successfully.

Review Source

MF

Martha F.  
Sr Business Lender  
Banking  
Used the software for: 6-12 months

### "Best Software program available!"

February 10, 2021

5.0

When I have to work at home I can easily logon and it's just like I'm at the office!

Pros

I am not a computer literate person but this was easy to install and begin using. I haven't had any problems with working from home when I need to. I can access all of my programs.

Cons

I haven't seen any issues with this software. I've had issues with connection to my server but I know it's not the software.

Review Source

TB

Timothy B.  
Field Tech  
Information Technology and Services  
Used the software for: Less than 6 months

### "It does what it says"

September 5, 2019

5.0

able to remote into multiple desktops at multiple sites easily.

Pros

It does what it's supposed to do with no real issue. Easy to use, easy set up. Organization is amazing, other than that, it does exactly what it says.

Cons

The only thing I liked least about this is you have to pay for it if you want more options. It's pretty much a glorified RDP that comes with Windows, so why pay for it.

Review Source

MG

Maricel G.  
Project Manager  
Telecommunications  
Used the software for: 1-2 years

### "Convenient and easy to navigate"

July 18, 2019

5.0

Pros

What I like the most on this software is that it resolves immediately my IT related concerns thru remotely accessing my computer. It’s easy to use and hassle free.

Cons

I don’t see any problem on this software.

Review Source

PZ

Peter Z.  
System Designer / IT  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "A good program for amalgamating various remote desktop applications"

October 12, 2018

4.0

Pros

If you have a larger firm where you need to utilize multiple remote desktop applications, RDM can be useful for tracking various computer access information.

Cons

There is no integrated remote desktop interface, which is why we initially acquired the software. It isn't that useful for smaller companies that already use one remote desktop application.

Review Source

AS

Angelique S.  
Analyst  
Hospital & Health Care  
Used the software for: 6-12 months

### "Working Easily and Remotely"

December 5, 2019

4.0

It's imperative that I stay connected with my job when working remotely so I'm glad this software helps me stay connected.

Pros

I work from home often so this program is very helpful in ensuring I stay connected with my Citrix applications.

Cons

I feel is there's heavy enough traffic of remote workers, the connectivity gets extremely slow. It's rare that this happens though.

Review Source

SA

Shawn A.  
Technologist  
Construction  
Used the software for: 6-12 months

### "Simple to use for both IT support personnel and normal users"

September 29, 2018

4.0

Pros

\- Whenever I have a problem, our outsourced IT support connects in with and fixes the problem quickly and effortlessly. It's easy to setup and grant remote access.

Cons

\- sometimes hangs after closing connections and remotes shutdown via Task Manager.

Review Source

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