# Page 3 | Remote Desktop Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Remote Desktop Manager the right Remote Monitoring and Management solution for you? Explore 412 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews --- Remote Desktop Manager 4.6 (412) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Remote Desktop Manager ## Showing most helpful reviews Showing 51-75 of 412 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MBH Martin Barbesgaard H. Senior IT Consulant Computer & Network Security Used the software for: 2+ years ### "Great tool for MSP" September 25, 2024 5.0 I’m super much in love everyday I open RDM - it’s just a great overall tool! Pros The Way it just work. Easy to manage and the it solve my compliance task Cons It’s a little pricey! A cheaper with less features for RDP only admins would be great! Review Source JR Jesse R. OWNER Information Technology and Services Used the software for: Less than 6 months ### "Best application for techs." October 8, 2024 5.0 Great application for any tech looking to simplify their workload. Pros It's made by techs for techs. I love everything about the applications they provide. Cons Nothing, The application works great and its easy to work with multiple remove connections. Switched from [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) I like your application better suited for me. Review Source EC Eduardo C. IT Manager Chemicals Used the software for: 2+ years ### "Awesome app" September 25, 2024 5.0 Very happy, how easily is to create and store passwors and users and the servers to manage. Pros Easily store security inforamation, servers and documents Cons sometime copy user&password doesn't work Review Source OA Oliver A. Team lead Information Technology and Services Used the software for: 1-2 years ### "The best integration tool I've ever had!" September 26, 2024 5.0 One of the best tools in my career I've ever found! And the best integration tools that really saves time for me every day (I'm a dev). Pros The item configuration page, because it's very easy to configure all my settings. Cons The item context menu, it's too large, very confusing. Review Source MM Marjo M. IT Manager Media Production Used the software for: 1-2 years ### "A Great Remote Desktop Solution " September 19, 2024 4.0 Pros With , accessing and managing devices remotely is easy. I like the great security features. It makes remote work easy. Cons Well, is great and no issues. Review Source ST Salih T. Owner Computer Hardware Used the software for: 1-2 years ### "Powerful, user friendly, easy to use" September 26, 2024 5.0 It is my primary tool for manage to my servers Pros Central database most I like feature Cons I like everythings about it Review Source MK Michael K. Security Technician Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Good tool for administration" September 26, 2024 5.0 Overall very good, especially good with the support of the formus Pros A lot of options to customice connections Cons High learning curve, you need some time to find your way Alternatives considered [Secret Server Password Manager](https://www.capterra.com/p/103209/Secret-Server-Password-Manager/) Reason for choosing Remote Desktop Manager more integrated options and better support Review Source TH Terry H. System Admin Computer Networking Used the software for: Less than 6 months ### "Syncing sessions is a joy" September 25, 2024 4.0 The product is great when the program doesn't crash. I love ability to have all my sessions under one application. That I can sync them across workstations. Pros The ease of setting up RDP sessions and websites to connect to in a quick manner. Cons I use it on Linux and it crashes often. Review Source VR Verified Reviewer Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Good for fixing issues" November 25, 2024 5.0 Pros It is easy for IT professionals to remote into my computer when there is a problem Cons Nothing, it works well and it is easy to use Review Source DR Dollshawn R. Ceo Cosmetics Used the software for: I used a free trial ### "I love it" September 25, 2024 5.0 It's the fact that I'm a small business owner and learning remote desktop software is helping me in a lot of ways that I didn't even know that it will cover Pros U can be anywhere and still work plus know your information is safe Cons I can say that there was nothing that I least like about it cuz I liked it all Review Source BL Ben L. Systems Engineer Information Services Used the software for: 2+ years ### "The IT Swiss Army Knife!" October 10, 2023 5.0 I've been using RDM since the free version was released around 2010. I was looking for a tool to manage my remote connections. I downloaded RDM, RoyalTS, and Remote Desktop Connection Manager and put them side by side. RDM won by a mile! It was able to do way more, and that was with the FREE version. The Enterprise version is way better! The employees at Devolutions are all super friendly and their support is super helpful too! Pros RDM is great at managing your remote connections! Whether they are RDP, SSH, VNC, Apple Remote Desktop, telnet, WinSCP, file explorer, websites, Cloud explorers, etc. The integrations with other tools are the key though. They integrate with various password managers, FTP tools, etc! They also import connections from other tools like Microsoft Remote Desktop Connection Manager, MRemote, Putty, WinSCP, RealVNC, Royal TS, and many more! Cons I haven't run into a CON yet. My experience has been nothing but positive! Reason for choosing Remote Desktop Manager The feature set was way better! The fact that I could manage all my RDP, SSH, and VNC connections in one tool, but could add websites (and choose which browser to view them on) and so much more! I'll never use a different tool! Review Source Iva O. System Administrator, 911 Dispatcher, Lead Fire Trainer Government Administration Used the software for: 2+ years ### "Holy Grail of Remote Desktop Software" August 22, 2018 5.0 I came across in my search to find a better solution to what was becoming a time intensive process of updating, managing and remoting into what was growing to be a substantially large number of various types of connections. After testing several different remote management platforms with great disappointment, I finally found Remote Desktop Manager and have never looked back. I have been using it for over 5 years now. Not only do I use it to manage all my connections but I can use it in a well laid out platform. Pros I can quite literally remote into a crazy amount of connection environments all within under a minute if I want to as well as a specific connection environment along with its specific VPN connection dynamically if I want without having to connect to that groups VPN first. Remoting like a boss isn’t the only plus to their platform. They have an extensive amount of tool sets one can use within each connection environment to use such as macros, scripts, management tools, command line tools, sub connections, logs and many others. The list of additional functionality is greater than one would be able to leave in a review. Cons The only cons I have come across over the years were there were a few times I found the version for Mac OS to be a little buggy but that was resolved timely and it didn’t affect the actual functionality of the software. Also, some of the macro and script help documentation could have been a little more detailed. However, the help documentation pertaining to this could have very well been updated since the time I needed further clarification which was when I first started using it. I have not needed to use it since that time now that I understand how to configure the macros and scripts within the software. Review Source Brent Q. Networking & Infrastructure Consultant Computer Software Used the software for: 2+ years ### "Great RDP Management tool that grew into anything PAM solution." November 18, 2019 5.0 Multiple users at multiple locations all who have the keys to various client systems and need to insure that we can all access them (subject to restrictions the admin places) and if one gets updated by a consultant that the change is captured and documented. Beside the automatic sharing of an update, if something stops working you can see who modified the entry and check why it is not working. If change was a mistake you simply roll the change back via the history feature. I had someone delete 200+ entries by mistake and five minutes later they were back. Pros It has a very rich set of features and capabilities for connection to systems needed to manage both internal systems and devices. More importantly client VPNs, credentials, connections, various other key details, and PowerShell scripts to enable a multiplier effect for my efforts to the entire organization. If I get one thing working for me, by adding it to RDM it is available for all users (if allowed) in my company. This leads to the next most favorite, granular controls over almost every aspect (if you choose) of the information stored in the system. Cons It does not handle moving from one network state to another gracefully. Meaning when running one VPN session and it ends, you might find yourself disconnected from the Management Server and if you were not offline, it clears your entries till you reconnect. This reconnect is easy but manual so it can be an issue. Reason for choosing Remote Desktop Manager Was already using it personally (free) so when professional need arose it was a simple choice. Review Source VR Verified Reviewer IT Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Excellent!" December 14, 2023 4.0 Overall, very happy with this piece of software and would recommend it to people wanting to manage large RDP work loads Pros This makes it very simple to log into remote sessions and is far better than the windows option Cons The interface can be quite lagging on high resolution displays. This is a common complaint I’ve seen Review Source Adarsh D. Programmer Analyst Information Technology and Services Used the software for: 1-2 years ### "Remote Desktop Manager - Utility for solving problems via screen share" December 25, 2022 5.0 My overall experience with was excellent. It helped me to connect with the team members and helped to resolve the problems by collaborating with the team.On multiple occasions, I connected with a remote desktop and helped other teammates resolve their problems by taking control of their Systems. It has a quick response which provides a fast and smooth user experience. Pros Things I liked most about the are-Its quick response and less response type made it very efficient for fast connectivity.Affordability - The price range is not much high for a remote desktop manager, making it very convenient for users to use.Options for using shortcut keys over others' monitors on screen share help the other user to connect and resolve problems smoothly. Cons Things I liked least about the are-It limited the number of usage over the trial version.One can connect only for a limited time and a limited number of times only in the free trial.Another cons of the remote desktop was that it sometimes lags in the connectivity, which creates an issue and the user has to disconnect and connect again, which sometimes makes the user experience bad. Review Source Zie Mamadou C. Développeur d'application Computer Software Used the software for: 2+ years ### "Remote Desktop Manager pour vos accès à distance" October 31, 2023 5.0 Cette application me facile l'assistance et la maintenance chez mes partenaire Pros est un outil qui vous permet de gérer, travailler sur plusieurs ordinateur à distance Cons Il faut avoir les compétences de bases pour pouvoir utiliser, aussi il faudrait être dans un réseau sécurisé Review Source CO Cindy O. Owner Hospital & Health Care Used the software for: 2+ years ### "A must software for Remote working" December 28, 2021 5.0 My company has been using since I started my company over 10 years ago. I use this with 80% of my clients. My business could not survive without this software. Especially in the current work environment with most work de done remotely. Pros I like that it is a one click process and "poof" you are connected to where you need to be with a ton of encryption and not much effort. Cons I am hard pressed to find anything I least like about this software. Honestly it is so easy to set up, maintain, and use. Review Source KW Kevin W. GIS Coordinator Utilities Used the software for: 2+ years ### "The industry standard for a reason" August 18, 2023 4.0 This is a great foundational product. There are products that make it easy to access machines and monitor performance. But for the cost, Remote Desktop is the go to Pros is a default provided by Microsoft for a reason. It is the standard way to access remote machines. It is a consistently easy to use method of accessing remote desktops and servers. While it does not have the shinier features of other similar products, it gets used more than others because it just works. Cons There are not any good ways to transfer files between machines. Remote Desktop does not have a built in password manager Reason for choosing Remote Desktop Manager I actually use both. There is a time and a place for each if you can afford both. Review Source EC Eric C. SysAdmin Real Estate Used the software for: 2+ years ### "Perfect Remote Connection Software" December 23, 2022 5.0 I would strongly recommended to any IT Team that need to centralize their asset in an easy to use solution. Pros The remote connection feature is by far the most useful feature of this software. It's easy to use and maintain but also easy to build strong security around your sensitive data Cons Old version of the software suffer of lack of performance but this issue is fixed since a couple of version. Review Source Joseph N. Professional Freelancer Writing and Editing Used the software for: I used a free trial ### "Operate your PC from Miles away" May 10, 2019 5.0 It is a golden tool for remote control. A tool that takes over most of the human worries regarding access to documents. Pros The (RDM) is a must-have tool for anyone heading or operating a big organization with multiple users who need access to the company's information, yet with care to maintain privacy and security of the information. One of the major advantages of using the RDM, as I have encountered in my organization, is that this app lets the user operate their PC from remote locations, while the passwords are still secure. If the company has more than one person who needs to access the main computer, they can do so with the help of the RDM, without the company head worrying about the security of the documents... Further, the software eradicates the need for keeping so many passwords in the admin's closets, for with RDM, the system can securely manage the passwords on behalf of the IT department or the company head. Not to forget, this software is very efficient in time and space, since no one needs to walk to the main computer to get access to files stored in it. They all can access them from wherever they are with RDM. Finally, the software is very easy to install and set up, and may not require expert skills to operate. The users can easily set up the system with just minimal help. Not to forget however, the app is fairly cost-effective, unlike the traditional remote access software. Cons The software, however, is demanding in processor and system capacity; to serve several devices remotely, controlling and governing access to each of them, the system must be of high processing and speed capacity. As such, the software may not be used on small computers. Review Source JP James P. Systems Administrator Construction Used the software for: 2+ years ### "Remote Desktop Manager Review from Sys Admin" June 13, 2024 5.0 Pros Ease of use from a day to day perspective and from an implementation/setup process. We use RDM for our cred vault, RDP launching. It's been great to set permissions based on a users role in the company. Cons There's a lot you can do with the tool that i can be overwhelming. Reason for choosing Remote Desktop Manager I was not apart of the purchasing or discovery Review Source tM troy M. Sr Mortgage Specialist Banking Used the software for: 1-2 years ### "game changer" January 17, 2023 5.0 Pros I love this tool, you can use this for IT related issues andwe also have used this tool in training sessions. This will change your life and its essential for work from home people Cons There is nothing not to like about this software. I know sometimes we have trouble connecting to a remote desktop but I think its more of a network connection Review Source Geoffrey L. Project Manager Automotive Used the software for: 2+ years ### "The best option to control a device remotely" October 30, 2022 5.0 The benefits of using this tool are that I can maintain control of any computer, just by maintaining a good connection I can continue working from a distance, which is something fascinating. Pros I like to use this good quality tool called because I can maintain remote control over any computer and thus continue to maintain a job or service even when we are remote. Cons What I don't like is this tool loses a lot of stability very often, even so I consider that they are features that will be solved at any time through updates Review Source NR Nathan R. IT Manager Farming Used the software for: 2+ years ### "Perfect for small IT shops & lone admins" June 13, 2023 5.0 I wish I had discovered this software earlier in life. This is my go-to software for my everyday management tasks as well as troubleshooting. Primary use for me is RDP access to servers, terminal emulation (SSH & serial) for switches/routers, and one-time passcodes (saving me from having to pull my phone out each time I need to authenticate with various services that require token-based MFA).The mobile app works great as well (at least for Android). I don't need it often, but it's nice to be able to quickly access a server or switch when needed. Although I'm only using for myself, I can see where its shared features would be helpful for IT teams. Pros As a lone IT admin for my company, being able to access so many resources from a single interface saves time every single day. Cons Syncing a local data source with Devolutions Online Drive can be tricky. It still works great, but it would be nice to have a simpler way to use a single set of connections that can also be used offline when internet service is unavailable. Review Source Cary W. Director, Global Engineering Cloud & Automation Services Information Technology and Services Used the software for: 2+ years ### "Best IT-based tool I have ever purchased." December 23, 2019 5.0 Because of its interface and capabilities, I have literally saved hours and hours of time every year since I started using it. I can't imagine doing my job without it any more. Pros Far too many to list. But list toppers are it's ability to integrate with LastPass, cloud-based database, and its UI configuration capability. It's hard to find anything that you'd want RDM to be able to do that isn't already in there! Cons I know when people love something and can't find fault, that they'll usually say the cost. I won't even do that, because it is worth every penny!!! Reason for choosing Remote Desktop Manager Features and cost. I've been using RDM for so long, I literally don't recall the different ones I found when Google'ing the topic. There was nothing that came close at the time! And, it honestly does everything I want, so I haven't and won't bother to look for a replacement. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.