# Page 5 | Remote Desktop Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Remote Desktop Manager the right Remote Monitoring and Management solution for you? Explore 412 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews --- Remote Desktop Manager 4.6 (412) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Remote Desktop Manager ## Showing most helpful reviews Showing 101-125 of 412 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Owner of ShadowPlayersDev Information Technology and Services Used the software for: Less than 6 months ### "The best remote connection manager that I’ve used" March 29, 2024 4.0 I’ve been using Remote Desktop Manager for a few months and I can say it’s a really good software for personal usage and even big teams. The team edition provides authentication system for extra security, database, audit logs and more. Pros You can manage passwords, access other desktops with different permissions. The free version has all necessary features for personal usage and small businesses. The free version provides password management and cross platform. Cons I experienced some connectivity issues when remotely managing a desktop with slow network, besides that, zero issues. Review Source Tommy B. IT Director Information Technology and Services Used the software for: 2+ years ### "very nice software, good team!" June 27, 2016 5.0 Been working with RDM for years, and it changed my day to day work. Can connect everything all together in the same UI! Very effective. Pros Database shared with the Team Permission per folders or per entries All kind of data, including password Mac and Windows can share the same DB Support almost any kind of remote session type and, more, more, and more Cons a little expansive no Cloud based/Browser based, need to install the software doesn't work well on mac no linux Review Source Response from Devolutions June 27, 2016 Thanks for your review Tommy! VR Verified Reviewer Operations Specialist Consumer Services Used the software for: 2+ years ### "Easy to use" August 1, 2019 5.0 Pros I like that it makes it easier for me to work remotely because I am able to log into my office computer from home instead of lugging a laptop back in forth (for the days I have to work in-office) or having my password information stored on two different PC’s (which is very risky). Cons The complexity needed for the password is a little outrageous, but I understand why it has to be. Protection from hackers and data breaches. Other than that it’s great. Review Source VR Verified Reviewer Information Technology Consultant Used the software for: 2+ years ### "No work day without Remote Desktop Manager!" July 22, 2018 5.0 saves a lot of time, the search for passwords finally belongs to the past - a centrally repository and the changes are in seconds on all clients available - also perfect is the offline mode! Also, if you on the way, you can use one of the mobile apps to get access fast and secure (supports also the offline mode!) Pros \-) Team Management -) Security Role Based -) Centralized Password Management with granular security -) Many VPN Add-Ons -) Web Browser Integration (Devolutions Web Login) -) Available on Android & iOS -) Centralized Templates -) Features like open VPN automatically if ping fails! -) Support the import from many other programs -) Subconnections -) To-dos with reminder feature -) Documentation section -) Support variables -) Last but not least - the Support! Cons I've been using this product for 3+ years now so - hard to believe but at the moment there are no criticisms. Review Source VR Verified Reviewer application developer Insurance Used the software for: 1-2 years ### "The gold standard for remote desktop software" August 27, 2019 5.0 Pros It is rock solid, and connects up each time. I have never had any issues with using it. I can copy and paste from the remote to my local desktop with ease. It does not have many fancy features, but that is a pro as it does exactly what you need it to do without a lot of other features cluttering up the UI Cons My only gripe is that you have to move the window to go to the corner of the screens. Radmin moves the screen with you as you move the mouse out of cursor range, but RDM forces you to use the windows scroll bars for some reason. it may just be a setting, but it was something I noticed. Review Source FM Frank M. VP Information Technology and Services Used the software for: 2+ years ### "System Administration Streamlined" June 28, 2016 5.0 In January 2016, our company, Holland Computers, Inc. was selected for a case study using Remote Desktop Manager. This is a product that I strongly believe in. Rarely does a tool come along that becomes your entire toolbox. In the course of doing my daily work, I have to make hundreds of connections to remote servers, manage those servers, databases, web sites, application servers and developers. RDM gives me a centralized, single pane of glass from which to do all of it. I can store passwords using my favorite password manager, Keepass, write and assign scripts, manage services, and build custom connections to every device, server and workstation I manage. The best part is that my entire team can use this and we don't have to keep redundant information in multiple places. Now, we can collaborate as a team, updating and sharing tools and connections in a way that makes all more efficient! Get your copy here: http://devolutions.net/ref/545020 Pros Efficiency. It brings all of my systems into a single pane of glass. I also enjoy the numerous connection types that allow me to completely customize the product for my teams use. Cons I've been using this product for 2 years. I have yet to find a limitation... Review Source VR Verified Reviewer Helpdesk Technician Information Technology and Services Used the software for: 1-2 years ### "Remote Desktop Manager is a easy to use platform" October 4, 2018 5.0 Pros I love that its easy to access by searching "remote" in the windows search bar. it launches flawlessly and will redirect local printers for use on the remote side. We have many users that use remote solely at their work stations and its very easy for unexperienced users to nagivate and figure out. I love that you can add multiple remote shortcuts on each computer so that many people can log on to their on RDP Cons i guess one of the things that makes it a little more challenging for new users is when it holds the prior users name in the log in box but other than that is great. Review Source VR Verified Reviewer IT Systems Admin Education Management Used the software for: 2+ years ### "Managed config-once remote access" October 29, 2019 5.0 It is a bit of setup, but honestly not much more than one person would do anyway... save your team a \*lot\* of effort and do get this set up \*just once\*. Pros The team-accessible database of connections is amazing. I can't tell you home many businesses I've seen get this wrong--every IT person using they're own solutions... so much wasted time and effort. Here we can get a new guy set up in about 10 minutes and he has easy access to servers/switches/aps with a simple search. Cons I don't have a feature I don't like about this, so the only thing to say is... gee, it could be cheaper. Review Source KM Katie M. Applications Developer Automotive Used the software for: 2+ years ### "Remote Desktop Manager" November 19, 2019 4.0 Overall, Remote Desktop Manager has helped us as an IT department become a lot more organized in our server listings, connections, and login information. It is a robust tool that we have only scratched the surface with using but has helped us immensely anyways. Pros Remote Desktop Manager is a great comprehensive tool that our IT department uses on a daily basis to connect to our network servers and store login information. These are the most helpful features for us and are very easy to use while also having enough security and steps to prevent mistakes. Cons My only complaint with the software is that upon launch, my computer freezes up for a few seconds while the launch animation occurs. This has happened on a handful of different computers. With that said, this is a minor complaint and does not detract from the usefulness of the program. Review Source Ryan Samuel T. Nurse II Hospital & Health Care Used the software for: 1-2 years ### "A company that must have" November 22, 2022 5.0 Pros It is not difficult to utilize. You can impart your associations with the group. You can set the default way to associate with the servers (accreditations, screen settings, and so forth) and reuse these in the other associations. You can make different server gatherings and add the servers beneath these to sort out the associations. Cons Setting it up can be scary for first time clients as a result of the various choices. Review Source WB William B. Assistant Technology Coordinator Education Management Used the software for: 1-2 years ### "Remote Desktop Manager - Most Helpful Software in Day-to-day" April 16, 2019 5.0 I truly recommend this software. It has changed the way that I do my job every day. It is free, so I think anyone who works in IT and has to manage a bunch of systems should give it a quick go. Pros I can genuinely say that RDM is my favorite program for my work as it simplifies everything ten-fold. No longer do I need to remember IP addresses and logins - RDM does it all for me. In addition to that, it allows me to complete all of my work within a single window. Now I don't need 4 Chrome tabs open, 3 RDC windows open, and a couple Putty sessions. In addition, the free version lets you do almost everything that the paid version does. The community surrounding this program is growing day-by-day, so support can also only get better. Cons The only thing I dislike about this program is that there were a couple compatibility issues with the most recent update of Windows (1809). After a quick google search, however, I was able to fix my issues. Review Source Bosko A. Customer service Hospitality Used the software for: 6-12 months ### "Remote Desktop Manager - the all in one solution" November 14, 2020 5.0 The software is extremely reliable, safe and has a lot of security options that will help to keep everything safe and sound while using it. This goes for your PC and for the ones that you remotely access (also the servers, websites etc.). Pros This software has been created for more advanced remote access, allowing multiple types of connections, which is not the case with many other RDMs. The software offers a huge amount of options and customizations that , most likely, you will never need for your regular work tasks. It allows you to tweak and customize just about everything! Cons The size of the software and all of the options might actually get in the way of finding what you need and finding it quickly. The interface is not as user-friendly as many of us would like, but on the other hand - the amount of options that it offers needs to be fitted somehow so just be prepared to do your own investigation in order to find what you need sometimes. Review Source FF Federico F. Operador Funcional Pharmaceuticals Used the software for: 2+ years ### "Mi experiencia con Remote Desktop Manager" August 30, 2023 5.0 Me ha facilitado mi trabajo diario al poder conectarme remotamente a las farmacias de nuestra red y poder solucionar inconvenientes técnicos y configuraciones de nuestro sistema. Pros Su facilidad de uso y estabilidad de la conectividad para conectarse remotamente a las farmacias. Cons No tengo ninguna queja acerca del software. Review Source VR Verified Reviewer Sr Software Engineer Computer Software Used the software for: 2+ years ### "Now Screen swapping is easy " November 2, 2018 5.0 Being a tester, I have been using this from career start.it is required essential in a software organization. Pros We can work on multiple platforms with this. Easy to use. Just need to enter the IP and user credentials and within few seconds, the user will be switched to a new virtual machine and can work there Cons There is Nothing to complain about Remote Desktop manager Review Source VR Verified Reviewer Lead System Administrator Financial Services Used the software for: 2+ years ### "remote support solution for IT asset management" January 19, 2023 5.0 good Pros easy to use, easy to deploy and the ability to track ontime Cons connection is seamless, but It should support unattainable login Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) to support a 10 months project during covid 19 Review Source SH Sascha H. IT Systems Administrator Consumer Goods Used the software for: 2+ years ### "The best RDM, if you want to spend a little money" October 16, 2023 4.0 Pros It supports about 98% of protocols you need for everyday life as a sysadmin (SSH, RDP etc.) Cons The initial setup process takes a little longer than just setting up all your servers. What kind of annoys me, is that once you update the software, everyone else from your team has to update too. Review Source RS Rupinder S. Developer Telecommunications Used the software for: 1-2 years ### "RDM review" March 25, 2024 5.0 One of the important product to give you ease of management of service and control Pros Controlled access and ease of management Cons Since this reliant on internet sometime it can be very slow Review Source VR Verified Reviewer Marketing and Social Media Marketing and Advertising Used the software for: 2+ years ### "Good for IT support" December 21, 2018 4.0 Overall, this is a great tool to use to help solve any IT issues Pros We have a remote call center staff. The Call Center platform that we use can be very buggy at times. What I like most about this software, is that it allows me to plug in directly to their computers to help troubleshoot any audio issues they might be experiences which prevents them from doing their jobs. Logging into the RDM client is very easy and there is very little lag time - which is nice. Cons The only thing I do not like about this - is there is no voice. I am not able to speak with the agent directly on the computer. I have to give them a call. It would be nice to have some sort of audio capability. Review Source QP Quinn P. IT Information Technology and Services Used the software for: 2+ years ### "Better than Apple's own RDP" December 4, 2018 5.0 Pros I manage about 40+ Mac desktops (iMac and Mac Pro) and several buildings. This remote desktop software is the best, better than Apple's own remote desktop software because I can take over the keyboard and mouse, while the user can actually watch what I am doing, see what's going on the screen :) And best of all: I supports drag and drop copy files. From my screen I just drop the file, for example an installation file onto the screen I'm RDP'ing to, and the file is on its way over there. Cons Nothing dislike about the functionalities. But I do dislike how they charge for how many licenses you buy. the more, the cheaper. How many desktop support guys do you really thing a company needs? Review Source RD R. Product Reviewer Graphic Design Used the software for: 2+ years ### "clean interface" November 6, 2018 4.0 Pros This software has great remote connections manager and you can access your data when offline. I also like I can connect to my work computer and connect remotely to my personal laptop at home. Cons User interface is a bit overwhelming at first but the more you use it and get familiar you will get the hang of it. Review Source MS Matthew S. Software Developer Information Technology and Services Used the software for: 1-2 years ### "For A More Resourceful Working Environment " November 17, 2020 5.0 My overall experience using this software has been a good one. I highly recommend using this easy to understand and dependable software application. Pros Remote Desktop Manager is an essential service in the IT field but offers a secure platform for other applications. It allows a whole host of connecting options. For example it offers the use of multiple IPs from one single desktop. It's effective, easy to you and very convenient. No need to use a VPN when using Remote Desktop Manager as the process is already automated. Also, your data is truly secure as it is centrally stored with RBAC config. Cons At times when your connection is disrupted there are issues with connecting but overall it's a superb software that's super easy to use which is commendable. Review Source Mahi G. Software Test Engineer Computer Software Used the software for: 2+ years ### "Impressive tool for remote connections" May 19, 2019 4.0 V good Pros 1) easy to access others system remotely. You just need authenticity to login other systems with your own username and password. 2) it is stable and secure. Cons This is really best software to connect the systems remotely which is secure and stable so I didn’t find any bug while using it. Review Source AB Alexander B. Administrator Computer & Network Security Used the software for: 2+ years ### "Best program to manage multiple remote connections using different protocols. " January 17, 2018 5.0 Makes an admins life much easier - every single day! Pros \- Ease of use - User license (If you work for multiple companies, you only have to buy one licence) - Even without an active subscription RDM can be used for many years - Plugins available for nearly every remote management protocol one could think of - Plugins for 3rd party programms like Browsers and Password Managers - Awesome automatism possibilities - Ability to run own scripts (e.g. Powershell) against remote servers - Centralized connection management - Great security management - Roles for centralized connection managment - Ability to use cloud or on premise - Even standalone many possibilities to secure connection credentials (like local KeePass) - Stable - Fast and helpful support - Clean interface using ribbons - Good licensing model - Fast bugfixes - New features - Assesment management Review Source VR Verified Reviewer Dispatcher Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Remote Manager" October 6, 2020 3.0 All in all, not bad, with some improvements could be even better. Pros Beside the fact that I can work from home on our company's program, I like that we can use it from many different devices. Cons I do not like that it could be very slow, it can be down for hours without customer service reply, servers could be stronger in my opinion, whenever there are new users logged in at the same time, system is slower, a lot slower. Review Source VR Verified Reviewer Senior SAP BW HANA Architect & Delivery Manager Information Technology and Services Used the software for: 2+ years ### "Remote Desktop-Beast" January 23, 2019 5.0 Pros This is one of our day today activity for remotely connecting multiple server systems.This done a tremendous job without any interpret.This helps to acess withing a single desktop .It has been widely used with all the teams in my firm. Cons There are no complaints from anyone.so no cons. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.