# Page 9 | Remote Desktop Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Remote Desktop Manager the right Remote Monitoring and Management solution for you? Explore 412 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152245/Remote-Desktop-Manager/reviews --- Remote Desktop Manager 4.6 (412) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of Remote Desktop Manager ## Showing most helpful reviews Showing 201-225 of 412 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BK Brian K. SysAdmin Legal Services Used the software for: 2+ years ### "Manage your own sessions, a given. Manage EVERYONE's sessions, bingo." June 22, 2017 5.0 Not only are my sessions managed and safe, so are my users sessions. I can keep track of what they're doing, my inventory, and myriad other things as well. There's so much power in this software... you end up creating uses for it. Pros Session management, credential management, app management via powershell, sql or online back end, tracking users, tracking equipment... the list just goes on and on. Cons Importing can sometimes be a little hard, but way easier than any other product. Using an IP Scanner that exports to csv can speed up the process greatly. Review Source JD Jennie D. Professional Service Manager Information Technology and Services Used the software for: 2+ years ### "Centralizes all remote connections" June 16, 2020 5.0 My entire company use the desktop manager. My experience been great because it offers mobile remote usage for my Android phone. Pros I like how it allows for creating different connection types. I can also monitor my team activity. Cons I do not have any cons to report for this software. It does everything I need from a management side. Review Source MG Matthias G. ICT Support Professional Training & Coaching Used the software for: 1-2 years ### "Wow! I can't miss this anymore" February 28, 2019 5.0 No more remembering hostnames is what does it for me! Honestly I'd be in trouble if I didn't have this! Pros I'll start by saying, wow what a time saver this is. Any RD connection in just a click away, nothing to not be stoked about! I use this primarily to connect to our different servers and not having to remember everything each time really helps out. Cons There's so many options it makes me confused but I'm keeping it simple! The loading time on startup could use some work though. Review Source JV Janani V. Technology Analyst Information Technology and Services Used the software for: 2+ years ### "Remote Desktop Manager -Remote" September 20, 2019 5.0 During the time when we have to finally place the code , remote desktop manager helps as a repository Pros When there are my teammates in different location , remote desktop helps all of us to use the same code base and set up Cons When there are multiple users the system becomes very slow.Some times there is a lag in the software . Review Source TM Terry M. Software Developer Information Technology and Services Used the software for: 2+ years ### "RDM is a great tool!" January 27, 2017 5.0 We have used RDM for many years and they just keep crank'n out the features and tools to make the user experience great! We use the Admin tools to provide multiple teams access to different groups of hundreds of servers and pcs! It can handled complex connections! Pros Continue improvement and integrations! Cons Setting up new users with SQL database could be easier. Review Source GF Greg F. 911 Director Public Safety Used the software for: 2+ years ### "Life Made Easy!" July 23, 2019 5.0 Pros I honestly don't know how I managed all those years within this software. Lots of extra trips to the office after hours, nights, weekends and holiday to resolve issues. Now it is as simple as logging in and taking care of the issue Cons I cannot name a real issue (con) with this software. Review Source SJ Scott J. Senior Systems Administrator Information Technology and Services Used the software for: 1-2 years ### "Remote desktop Swiss Army knife" November 7, 2018 5.0 It is a feature complete product and very well thought out. It has the ability to connect to so much stuff. The Development team is very active and they participate in their forums which is great. Pros This application has it all. It connects to anything you could want to remotely administer. from SSH to RDP to VNC to Vmware view it has it all. You can share connections between a team as well via a SQL database or other means. It works well for every occassion. Support is great and they strive to satisfy all of their customers. This is a really great application and it runs on Windows, Mac, Android and iOS. Cons No Linux version but they say that they are considering it. Review Source nT nana T. accountant Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Bridge between computers" January 22, 2021 4.0 overall remote desktop manager is very useful software. if we don't consider mini interruptions, its worth to use. Pros remote desktop manager is a very useful software. it gives me opportunity do my job from home. it's easy to use. Cons what i don't like is that sometimes it freezes, it makes logout itself. this makes me uncomfortable during working process. Review Source BL Benjamin L. Director of Maintenance Operations Automotive Used the software for: 2+ years ### "A lifesaver in dire situations." April 7, 2019 5.0 Office use, personal use, employee help Pros This product allows you to either give or receive help from people. I absolutely enjoy the simplistic design and interface. Whether you use it for personal or professional this product can safe a lot of stress. Technicians are able to do more faster without trying to walk you through all the steps. If you need a file from your office and are at home, again you're able to accomplish things so much faster and easier than before. Cons The initial setup and getting used to is depends on the savvy of the individual with technology, however once explained properly it is very easy to implement Review Source BT Brian T. Owner Marketing and Advertising Used the software for: 2+ years ### "Amazing product" January 15, 2019 5.0 Pros I like that I am able to gather all of my connections and credentials into one place. This is a tremendous help with you have many servers to manage. Cons The resolution of the remote screen can get stuck st too small of a size if you resize after you initiate a connection. Review Source José H. INGENIERO Civil Engineering Used the software for: I used a free trial ### "Falta economizar un poco" September 26, 2022 5.0 Pros la facilidada de su uso las variedad de herramientas que te da Cons su version deberia ser mejorada para un uso mas acorde Review Source MM Mark M. IT Specialist Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Remote Desktop Manager Review by M. Moses" December 4, 2018 5.0 Remote Desktop Manager allowed us to connect to computers and servers that are offsite and allow for maintenance checks to the IT department users in a timely manner. Pros Excellent software easy to use, allows for the easy access to offsite computers and servers. Cons Remote Desktop Manager has no cons in my opinion Review Source SC Sarah C. Registered Dietitian Food & Beverages Used the software for: 1-2 years ### "We Love This Software!" July 7, 2021 5.0 The benefit of being able to store different programs on our computers is one that was definitely not realized on the forefront, but now we'd never go back! Pros This is a software we use everyday on our team. It makes our job easier in so many ways, and allows us to host different softwares on our individual computers. Cons At times, we feel that the software could use some updating across different aspects of the product, but overall we love this software. Review Source HJ Henrijs J. Head Of Business Development Financial Services Used the software for: 1-2 years ### "Perfect tool for managing many remote connections in parallel " May 7, 2021 5.0 Finally, some great alternative to manage various servers in parallel. Pros Number one feature - manage multiple remote connections at once. Secondly, assign and control access rights too your team (as an admin) Lastly, all actions are logged and thus info is stored at the DB, thus you can always understand who did what and when. Cons Takes time to understand the software especially for regular users . As an admin it’s straight forward. Review Source WA Wesley A. Senior Developer Information Technology and Services Used the software for: 2+ years ### "Senior Software Developer - Remote in many servers" August 7, 2019 5.0 This is a great product for anyone that has to do maintenance on many servers (SQL, IIS and Web). Pros Being able to change my password in one place and allowed be to login to all my servers at one time. Cons Sometime the screen was a little small to see all screens at once. Review Source DR Dave R. Operations Manager Facilities Services Used the software for: 1-2 years ### "Allows our remote IT support to access our office computers" January 4, 2020 4.0 Having this software allows us to receive support quickly from our in-house personnel, even though they are in a different office. Pros Our IT support team is in a different physical office, so when we need IT support, Remote Desktop Manager allows remote assistance in a straightforward and simple solution. Cons The user interface is fairly complicated and required our IT personnel to configure the software on initial installation. Review Source James C. D. Attorney Legal Services Used the software for: 6-12 months ### "Essential" February 11, 2021 5.0 Access to remote work is made possible in a time of need. Pros Though each user may have different security requirements, this is a great way to reach documents that I cannot or am unwilling to keep on a personal desktop. Yet, I do need to work from occasionally especially as many were pushed into remote work in 2020. I could not do my job without this mostly easy to use tool. Cons Overall a great experience but sometimes the settings on my computer, such as a short sleep timer, interrupt the connection requiring a new login. Review Source Deyan G. Managing Editor Internet Used the software for: Less than 6 months ### "Great software but has a learning curve." March 29, 2024 4.0 Pros It's easy to deploy and you can access the machines remotely without the need of a VPN. Cons The learning curve. Onboarding new employees to use it takes too much time. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Review Source RO Rhonda O. offcie manager Health, Wellness and Fitness Used the software for: 2+ years ### "Handy Tool" September 27, 2018 5.0 Pros This makes it possible for our office to go from our current server to our old server in no time at all. We run 3 servers simultaneously and this makes our lives so much easier Cons Nothing negative to be said about Remote Desktop manager Review Source Prasun P. Researcher Education Management Used the software for: I used a free trial ### "Nice Remote Access Software" July 22, 2021 5.0 The overall experience with Remote Desktop Manager is fairly good Pros Remote Desktop Manager is really helpful when it comes to remotely execute a task on other computer or on your own. It really helps an individual to get things done with only giving access with unique password and username. The most amazing thing about this software is the ability to screen control, monitoring, dashboarding and reporting. Cons The software involves a lot of latency and sometimes it gives serious lag to a computer while performing a task. Review Source Tina C. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "REMOTE DESKTOP" August 2, 2019 5.0 Pros It is very convenient for me to be able to work in one office and remote in to get into my other computer. This program makes it possible. Cons I can't really think of any dislikes with the program. Review Source VR Verified Reviewer Tech Ops Specialist III / Jr Sys Admin / ServiceDesk Manager Used the software for: 2+ years ### "Amazing and only getting better" January 30, 2018 5.0 Simplification of managing all of my connections to SSH, FTP, Shares, RDP, web services, and docuemenation in one sweet package. Pros With continual improvements and reaching out to the community to see what we see as important to work on, it just keeps moving on up. Review Source Andre L. System Analyst Information Technology and Services Used the software for: Less than 6 months ### "Use in specific cases " July 7, 2021 4.0 The short time of use was enough to know that it is a simple software but that it can handle and solve any remote access problem. Pros It was salvation from a specific problem. On a network I could not install any other remote access software, and with Remote Desktop it was possible to install and resolve the situation. Cons I had no problem with Remote Desktop. It met my expectations very well, however, it was not the standard used in the company and had to be discontinued. Review Source VR Verified Reviewer Product Management Intern Information Technology and Services Used the software for: 2+ years ### "Excellent Remote Access Tool" December 4, 2018 5.0 Pros 1\. Very intuitive to use 2. Easily integrated with a wide variety of password tools 3. Advanced security management Cons 1\. The time it takes to install the software can be further improved Review Source VR Verified Reviewer dis Graphic Design Used the software for: 6-12 months ### "de facil manejo" December 4, 2023 5.0 Pros practico y facil de usar , super recomendado Cons comenzar a usarlo requiere un poco de practicar Review Source Talk to a Capterra advisor for free and get results within 15 minutes.