# Skytrust Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Skytrust the right EHS Management solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152247/Skytrust/reviews

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Skytrust

4.9 (7)

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Last updated March 13th, 2026

# Reviews of Skytrust

Ease of use

4.1

Customer Service

4.6

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Mandy S.  
COO  
Entertainment  
Used the software for: 2+ years

### "Great product, excellent customer support"

January 30, 2019

5.0

There are so many different aspects to the venue management and entertainment business. It is great to have a platform that can assist us in coordinating all moving parts. Our business has a heavy WHS and risk management responsibility component. SkyTrust has been an essential part of our compliance and risk management process. Being able to centralise our facilities management and event management tasks, processes and procedures has been invaluable. Great company, great people.

Pros

Cloud-based, mobile, easy to use and customisable. Excellent customer support.

Cons

Although the software can be customised, a little more flexibility in customisation would be great. Doesn't effect the usefulness of the software.

Review Source

Response from Skytrust

February 18, 2019

Thanks for positive review Mandy. We have enjoyed working closely with you over the past 3 years and watching you grow as you methodically phased in Skytrust and embraced the benefits and opportunities within your business. We are proud to have Adelaide Stadium Management as one our valued clients and look forward to growing our working relationship with you in the future.

AL

Andrea L.  
Corporate HSE Manager  
Leisure, Travel & Tourism  
Used the software for: 1-2 years

### "SkyTrust Review"

February 4, 2019

5.0

SkyTrust has allowed better capturing of hazard and incident report data, increasing company performance reporting. The price point continues to be very appealing to our organisation, and the corporate support has been great. Pleasing to see the many continual improvements happening to the system.

Pros

Visually pleasing and easy to navigate and use.

Cons

Unable to set a hierarchy of approvals for Incident and Hazard Report notifications for example, frontline employee submits report, sent to their manager for review and creation of actions, following their review, to HSE for review and finally senior Management for final sign off.

Review Source

Response from Skytrust

February 18, 2019

Thanks for taking the time to provide a review Andrea. It has been a pleasure having SeaLink Travel Group as a valued client. We have enjoyed the journey with you as you have rolled out Skytrust in your growing business and seen how you have gained the benefits of the features of Skytrust corporately. We value your suggestions for enhancing our product and making these enhancements possible for all of the Skytrust Community. You never know, we may just some time in the future provide a hierarchy of approvals for hazard and incident reporting!

VR

Verified Reviewer  
Quality and Safety Manager  
Aviation & Aerospace  
Used the software for: 1-2 years

### "Does it do the job"

February 7, 2019

5.0

Limited access to help at first and expensive ongoing service fee. Otherwise I am now able to do everything I need to do.

Pros

The standard approach to most elements of the system make getting around it easier once you know how it works. Solid regulatory requirement tracking compliance.

Cons

Little to no documentation worth anything. Frustrating speed and sometimes access to what you need is not obvious. No ability to make a personal list of preferred menu items to make life a little easier day to day.

Review Source

NP

Nena P.  
Site & Safety Administrator  
Renewables & Environment  
Used the software for: 6-12 months

### "Work in progress"

February 1, 2019

5.0

This system would be fantastic, if it was more user friendly for those having to enter in the data. It is clunky & makes it hard to obtain information easily which has already been entered & data entry of multiple items is a nightmare.

Pros

Information is stored in one place allowing everyone access to the information.

Cons

\- Really hard to get information required - Pre-start inspections need to be created for each individual piece of plant. Inspections do not link to that piece of plant so can not view inspections completed within the plant & equipment page. - For people completing online inductions out side of the business both options available people still ask questions & need to be run through constantly. - Does not have the ability to enter in multiple hours for plant nor have a linked in inspection that allows crews to enter the hours which automatically updates the equipment services & maintenance tab. - Filtering on items when you go into an item selected can hit next or another to go to the next record, making bulk updates of calibrations extremely difficult.

Review Source

RB

Ryan B.  
Health, Safety and Environment Manager  
Pharmaceuticals  
Used the software for: 2+ years

### "Skytrust review"

January 20, 2019

5.0

I would recommend this software to any industry. I have implemented in 3 businesses whom have gone on to gain certification in Safety, Environmental and Quality.

Pros

This system is easy to use, easy to understand, don't need to be a computer expert. It offers everything a safety/ quality/ environmental expert requires from a software program. Its paperless, efficient and I would recommend this product in any industry

Cons

Can be a little slow sometimes - but normally restricted by company IT systems

Review Source

Response from Skytrust

February 18, 2019

Hi Ryan, thanks for your positive feedback and also introducing and implementing Skytrust into 3 businesses. Skytrust definitely meets business needs when it comes to QSE compliance. Happy for you to keep referring us to other businesses!

JP

Jay P.  
QHSE Manager  
Maritime  
Used the software for: 2+ years

### "Client Feedback"

March 29, 2019

4.0

Positive experience and I do recommend Skytrust to others

Pros

I find skytrust to be a dynamic user friendly integrated application. Works well with my client across many functional work areas (QHSE, HR, Asset Mgt etc...)

Cons

Often we find the response times of the application slow when generating some the documents (SWMS and reports )

Review Source

PT

Penny T.  
WHSQ officer  
Human Resources  
Used the software for: Less than 6 months

### "We area very impressed with the Skytrust customer service team, installation to roll out = 5 stars"

August 2, 2017

5.0

Safety & Quality all in one system

Pros

Very easy to set up, implement and use Great range of modules included - Our auditors have been very impressed The price is amazing value The customer service team is prompt and follow up straight away The system is easy for beginners to pick up and run with

Cons

I have not found any issues with the program so far They do not have a customer service rep in Victoria - however offer online training sessions for the administrators

Review Source

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