Business VoIP Solutions

5 / 5 4 reviews

Who Uses This Software?

Small, mid, large or enterprise companies looking to upgrade their business phone systems to the most advanced VoIP technology.


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.99/month/user
    See pricing details
  • Pricing Details
    Ability to choose a custom-sized plan based on the size of your company.
  • Deployment
    Cloud, SaaS, Web
  • Training
    Webinars
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • ClarityTel
  • www.claritytel.com/
  • Founded 2001
  • United States

About Business VoIP Solutions

ClarityTel provides cost-effective, easy-to-use phone system solutions for businesses of all sizes using advanced VoIP technologies. Our solutions can be customized to meet any organization's communication needs and we back up our services with 24/7 support through our nationwide network of highly-skilled technical experts. We've offered VoIP phone systems since 2003 and we are well-equipped to build a custom solution thats specific to your needs.


Business VoIP Solutions Features

  • Call Parking
  • Call Recording
  • Contact Management
  • Encryption
  • IVR / Voice Recognition
  • Ring Groups
  • SIP Trunking
  • Unified Communications
  • Voice Quality Enhancement

Business VoIP Solutions Reviews

Get Clarity with ClarityTel!

Sep 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Their tech support is the best and brightest I've worked with. Response times measured in less than 1 minute. Fantastic after the sale customer service!

Cons: Been with ClarityTel for years but I wish I'd have found out about them sooner.....my life would have been much easier!!

Overall: Best tech support I've experienced in the industry. Was looking for a great service to switch our phones too.. Fast and professional install. Fantastic customer service. Great value!!!

Recommendations to other buyers: Recommend you call them if you are looking for a great value at a superior price point!

Vendor Response

by ClarityTel on September 09, 2016

Thanks so much for your review - we appreciate your business! - The ClarityTel Team

Always Reliable

Sep 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Gives me the flexibility and innovation I need

Cons: Nothing

Overall: Used services for years without any problems and have recommended it to thousands of others. It is effective, efficient and affordable and allows me to focus on other priorities in my business.

Vendor Response

by ClarityTel on September 09, 2016

Thanks so much for your review - we appreciate your business! - The ClarityTel Team

ClarityTel Rocks!

Aug 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software has a high degree of functionality and adaptability. If a customer has a particular need, this need can almost always be met through already existing features or ClarityTel's flexible programming ability.

Cons: None

Overall: I transferred approximately 20 voice mail accounts to ClarityTel. The process took several months, mainly because the telephone company I transferred from was very uncooperative. Throughout the transition, Derrick Carswell stayed on the case and remained completely responsive to my needs and the needs of my customers . This included after hours and weekend attention when necessary.

In any introduction of a new technology to customers who are used to doing things a certain way, you're going to have questions and perhaps some misunderstandings. I've got to say that with the intense focus on this block of customers, service disruptions were kept to an absolute minimum.

Several years have now passed since the cut over to ClarityTel. As proof of the usefulness of the software along with it's ease of use and functionality I am happy to report that practically all of the customers involved have remained on the service.

Recommendations to other buyers: ClarityTel offers a great service at a very fair price. I am very pleased that I chose to place my customers on their platform. Their systems are highly capable and extremely reliable. I couldn't ask for more.

Vendor Response

by ClarityTel on August 24, 2016

Thanks so much for your review - we appreciate your business! - The ClarityTel Team

CLARITYTEL Business VoIP comes in many flavors ITSP SaaS

Aug 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Rock solid. Multi-redundant in hardware, power, PSTN interconnect, and geographically.
There has not been a serious service affecting outage - better than 5-9's.

Overall: I have been a customer of this company since 1996 and have gone through the telecom revolution with them. They have every time done what they promise. Claritytel.com delivers hosted VoIP telephone service as well as hosted PBX.
I sell an on-premise solution and use their SIP trunking service extensively. I have never had a problem with interoperability, and have integrated Nortel, Avaya, and Asterisk based phone systems with Claritytel.com
The developers and technical staff are reachable, personable, and competent . In a couple cases my customer wanted something special to be added to the platform. Within days I received an email from the head man in development stating it was ready!

Recommendations to other buyers: Any questions contact me. I will answer honestly.

Vendor Response

by ClarityTel on August 24, 2016

Thanks so much for your review - we appreciate your business! - The ClarityTel Team