Best For

Small, mid, large or enterprise companies looking to upgrade their business phone systems to the most advanced VoIP technology.

Product Details

ClarityTel provides efficient and scalable VoIP solutions to businesses of all sizes struggling to streamline communications. Easily address high call volumes and insufficient communication networks with customized, cloud-based phone solutions that meet the needs of your organization. With short set up times & 24/7 support, ClarityTel provides reliable service around the clock to ensure your sales & customer service teams are able to work quickly, increasing productivity & profitability.

Contact Details

ClarityTel

http://www.claritytel.com/

Founded in 2001

Located in United States

Starting Price

  • $19.99/month/user
  • Ability to choose a custom-sized plan based on the size of your company.

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Online

Business VoIP Solutions Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement
Blended Call Center
Call Logging
Call Scripting
Call recording
Campaign Management
Escalation Management
Inbound Call Center
Interactive Voice Response
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Business VoIP Solutions Reviews

Overall
5/5
Ease of Use
5/5
Customer Service
5/5

Showing Most Helpful

Showing 4 of 4 reviews

Showing Most Helpful

Showing 4 of 4 reviews

Sort by:

Filter By:

Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
David E.
President
Telecommunications, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
August 22, 2016

“ClarityTel Rocks!”

OverallI transferred approximately 20 voice mail accounts to ClarityTel. The process took several months, mainly because the telephone company I transferred from was very uncooperative. Throughout the transition, Derrick Carswell stayed on the case and remained completely responsive to my needs and the needs of my customers . This included after hours and weekend attention when necessary. In any introduction of a new technology to customers who are used to doing things a certain way, you're going to have questions and perhaps some misunderstandings. I've got to say that with the intense focus on this block of customers, service disruptions were kept to an absolute minimum. Several years have now passed since the cut over to ClarityTel. As proof of the usefulness of the software along with it's ease of use and functionality I am happy to report that practically all of the customers involved have remained on the service.
ProsThe software has a high degree of functionality and adaptability. If a customer has a particular need, this need can almost always be met through already existing features or ClarityTel's flexible programming ability.
ConsNone
Recommendations to other buyersClarityTel offers a great service at a very fair price. I am very pleased that I chose to place my customers on their platform. Their systems are highly capable and extremely reliable. I couldn't ask for more.

Vendor Response

By ClarityTel on August 24, 2016
Thanks so much for your review - we appreciate your business! - The ClarityTel Team
Source: Capterra
August 22, 2016
George W. P.
CEO
Telecommunications, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
August 22, 2016

“CLARITYTEL Business VoIP comes in many flavors ITSP SaaS”

OverallI have been a customer of this company since 1996 and have gone through the telecom revolution with them. They have every time done what they promise. Claritytel.com delivers hosted VoIP telephone service as well as hosted PBX. I sell an on-premise solution and use their SIP trunking service extensively. I have never had a problem with interoperability, and have integrated Nortel, Avaya, and Asterisk based phone systems with Claritytel.com The developers and technical staff are reachable, personable, and competent . In a couple cases my customer wanted something special to be added to the platform. Within days I received an email from the head man in development stating it was ready!
ProsRock solid. Multi-redundant in hardware, power, PSTN interconnect, and geographically. There has not been a serious service affecting outage - better than 5-9's.
Recommendations to other buyersAny questions contact me. I will answer honestly.

Vendor Response

By ClarityTel on August 24, 2016
Thanks so much for your review - we appreciate your business! - The ClarityTel Team
Source: Capterra
August 22, 2016
CW N.
CTO
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 8, 2016

“Get Clarity with ClarityTel!”

OverallBest tech support I've experienced in the industry. Was looking for a great service to switch our phones too.. Fast and professional install. Fantastic customer service. Great value!!!
ProsTheir tech support is the best and brightest I've worked with. Response times measured in less than 1 minute. Fantastic after the sale customer service!
ConsBeen with ClarityTel for years but I wish I'd have found out about them sooner.....my life would have been much easier!!
Recommendations to other buyersRecommend you call them if you are looking for a great value at a superior price point!

Vendor Response

By ClarityTel on September 9, 2016
Thanks so much for your review - we appreciate your business! - The ClarityTel Team
Source: Capterra
September 8, 2016
Kris K.
Real Estate, 1-10 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
September 7, 2016

“Always Reliable”

OverallUsed services for years without any problems and have recommended it to thousands of others. It is effective, efficient and affordable and allows me to focus on other priorities in my business.
ProsGives me the flexibility and innovation I need
ConsNothing

Vendor Response

By ClarityTel on September 9, 2016
Thanks so much for your review - we appreciate your business! - The ClarityTel Team
Source: Capterra
September 7, 2016