# MasterControl Asset Excellence Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MasterControl Asset Excellence Software - reviews, pricing plans, popular comparisons to other Equipment Maintenance products and more. Source: https://www.capterra.com/p/152259/Qualer --- # MasterControl Asset Excellence Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) MasterControl Asset Excellence ## What is MasterControl Asset Excellence? MasterControl Asset Excellence (Ax) combines modern asset management and calibration tools on a trusted cloud-based, AI-driven platform. MasterControl takes the guesswork out of asset management, with a collaborative ecosystem that connects all of the pieces and people you need to manage the lifecycle of critical assets together. With this system, you can increase revenue and improve your customer experience for greater success and growth. ## What is MasterControl Asset Excellence used for? [Equipment Maintenance](https://www.capterra.com/equipment-maintenance-software/)[Calibration Management](https://www.capterra.com/calibration-management-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/) Top alternative Featured Overall rating Based on 15 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $499 Usage Based, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MasterControl Asset Excellence?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.qualer.com&name=MasterControl Asset Excellence) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MasterControl Asset Excellence 4.6 (15) VS. [4.9 (115)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting Price $499 Usage Based, Per Month Starting Price $45 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (15) Ease Of Use 4.9 (115) Value For Money 4.6 (9) Value For Money 4.9 (91) Customer Service 4.6 (13) Customer Service 5.0 (112) ## MasterControl Asset Excellence alternatives [4.8 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (390)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.8 (85)](https://www.capterra.com/p/230505/Tractian/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (1,363)](https://www.capterra.com/p/142562/Asset-Panda/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Preventive Maintenance 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Work Order Management 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Calibration Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create recurring calibration tasks and due dates on a calendar Certificate/Label Printing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Generate and print calibration certificates and/or labels Equipment Tracking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track the location of specific equipment at all times For Mechanical Equipment 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork MasterControl Asset Excellence 72 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage adding fixed assets to proposed budgets Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Schedule the calibration of instrumentation and maintenance requirements Create recurring calibration tasks and due dates on a calendar Generate and print calibration certificates and/or labels An itemized to do list that can be edited as tasks are completed Track and manage adherence to policies for any service, product, process, or supplier Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project Customize data fields to support various needs and use cases Alter the layout and content of reports Import and export data to and from software applications Track and manage the decline in value of assets and plan for improvements Plan when and how to dispose of outdated or decommissioned assets Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Digitally sign online documents Receive and/or send email notifications for urgent updates, requests, or other information Manage procedures that ensure organizational equipment remains in working condition Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track the location of specific equipment at all times Manage the maintenance of building facilities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Track and ensure quality of products in accordance with food and drug administration (FDA) act Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork Information, data and reports that are being tracked over time Manage and track all disruptions and incidents Store & track information about musical or laboratory instruments including their calibration history, certificates, images, and more Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and track all job information and associated tasks Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Generate quotes or estimates for customers Receive data and information in real time Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set a time to generate routine reports automatically Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Track employee/learner's progression through training programs Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track the duration and expiration of warranty as well as any obligations under that warranty Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (15) 4.3 Based on 15 reviews ## Pricing Value for money 4.6 (9) Basic $499.00 Usage Based,Per Month Value for money 4.6 (9) 4.6 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (13) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (13) 4.6 Based on 13 reviews ## User reviews Overall rating 4.6 Based on 15 reviews Filter by rating 5(11) 4(3) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent WS Willeke S. QA sysadmin Pharmaceuticals ### "Very promising" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 21, 2026 So far Software looks very intuitive , upload of data done by MasteControl which releases the burden on us as customer. Pros Integration possibility with Mx Ability to add child to parent asset using its own workflow Integrated internal ticket request processs Cons Does not yet feel as it is MasterControl Not yet on the same platform as the rest of the modules , separate login In addition to a sandbox and pro platform, I was expecting a test platform in line with Master controls platform In addition to a sandbox and pro platform, I was expecting a test platform in line with the rest of master controls modules Alternatives considered [IFS Cloud](https://www.capterra.com/p/1238/IFS-Manufacturing/) Reasons for choosing MasterControl Asset Excellence We already using Qx and Mx, ability to integrate with Ax As we already use Master control as an approved supplier and we know from experience that it’s reliable Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JH Jeffrey H. Data Specialist Airlines/Aviation ### "Poor customization and support" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 23, 2024 Terrible customer support. Terrible documentation. Software is buggy, and it seems like their turnover rate is high enough that some important questions cannot be answered. The software is rigid, and if it doesn't fit your need, you're just out of luck. Paid tens of thousands to integrate with Quickbooks, when that was advertised as a built-in feature (I think it is now, but we already spent the money). Pros It's cheap, and might be a good fit for you if you have a limited scope that fits well within the features offered by Qualer. Cons They promised us countless features we never got. They said it would be compatible with our P-Touch printers and years later it still isn't compatible. They've asked to charge us thousands of dollars to add features that they said they already had before we bought the product. When we ask about new features it seems like they don't even understand our requests. I once sent them step-by-step instructions on how to add a web-hook to their API and they couldn't even manage that. Everyone in the company has consistently had this type of experience with them for the last three years. Nothing works like it should. Everything requires a workaround, and sometimes a good workaround isn't even possible. They're paying me full time to write custom scripts to add features via their API because that's the only option we have. We can't make add-ons/extensions/plugins to add our own features, and they're apparently not competent enough to add the features we need even if we hold their hand and guide them through it. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Qualer gave us empty promises and we were foolish enough to believe them. Now, we're stuck with this software that doesn't do half of what we need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jenny H. Clinical Lab Assistant Shift Lead Biotechnology ### "Qualer Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 20, 2022 Qualer is easy to use and it has all the feature I needs for equipment management. I've never used other Equipment management software but I am pretty happy with Qualer. Pros User friendly interface. I can easily navigate through and found what I need. For someone who is not super computer savvy, I can even set up things myself in the admin page and set up things myself. Cons Sometimes Qualer loaded slow when I opened it. But this could be just an internet issue at work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Jose P. Facilities Assistant/Research Technician Biotechnology ### "Qualer is great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 November 18, 2022 Pros The system is very user friendly and its features are very helpful in making sure you can easily maintain and continue maintaining equipment on schedule and functioning at its highest operational level. Cons Not sure exactly what needs to be done to improve the software but things that can always be improved is data transfer and integration. Making sure it is an easy process for end-users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Meredith K. Facilities Coordinator Supervisor Biotechnology ### "Qualer is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 20, 2022 Pros It has been so easy to implement this as our CMMS system. The ease in which we can build specifications that allow us to go paper free in our calibrations and PMs is wonderful. It allows all of the users to search and print on their own without having to contact our facilities department to print out certificates and other forms. Cons The Qualer documentation and support page is not very helpful as many of the answers are from several years ago and do not reflect the current revision Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SG Sophia G. Marketing Manager Biotechnology ### "Qualer for Service Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2020 Pros I love how easy it is to track everything down to the smallest details. The ability to know exactly when equipment is due for calibration without all the excel spreadsheets is incredible. Not to mention audit readiness! Cons Getting everyone trained up but it is well worth it! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KK ksenia k. Lab Manager Biotechnology ### "All in one place " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 7, 2020 Pros Easy to use ,access to all your assets, history . Cons No real disadvantages. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Dave C. Service Sales Manager Biotechnology ### "Qualer review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 1, 2020 Pros The user interface is nice & also, as a service provider, the ability to give our customers free access has gone down very well with them. Lots of data easily available. Cons Filtering & reporting could be improved. Most information can be exported to Excel if data analysis is really needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Scott B. Senior Manager Technical Services Biotechnology ### "Azzur-Qualer Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2020 we are solving a host of problems. we can now provide our customers with instant access to their data, the ability to submit work orders, enter equipment and track status. We have reduced our man hours by 50% when it comes to creating and reviewing certificates. We have yet to unleash the full power of Qualer, but are excited to utilize all of the reporting, trending and data analysis tools. Pros The system is configurable, scaleable, and easy to use. The cost is very competitive and the support to this point has been amazing. \[SENSITIVE CONTENT HIDDEN\] really the entire team have been very responsive and understanding of our business, our needs, and answered all of our questions along the way. We moved from a paper based system and the transition could not have gone more smoothly. Cons We have yet to discover anything we don't like about Qualer. This software is amazing. Reasons for choosing MasterControl Asset Excellence The system is configurable, scaleable, and easy to use. The cost is very competitive Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB andrew b. Lab Manager/Owner Consumer Services ### "Qualer for Calibration Labs" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2020 I really enjoy using Qualer. I can put in all of my quality documentation, auto-populate uncertainty, set different maintenance programs, customize my customers experience, etc... Great Software! Pros This LIMS software is really versatile. If there is something I want it to do, support is always on top of it. Cons Setting it up.... I am not great with software but the support team got me through it... Reasons for choosing MasterControl Asset Excellence Great support, people and product! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/152259/Qualer/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)