---
title: "Pixpa Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Pixpa the right Website Builder solution for you? Explore 613 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/152263/Pixpa/reviews/"
page_type: "reviews"
language: "en"
---

Pixpa

4.7 (613)

[View alternatives](https://www.capterra.com/p/152263/Pixpa/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 20th, 2026

# Reviews of Pixpa

Ease of use

4.6

Customer Service

4.9

## Pros and Cons in Reviews

Eric R

OperatorPhotography, Self-employedUsed the software for: More than 2 years.

“Super useful all in one site builder and allows for endless customizations. If you're somehwhat into coding, know some basic HTML, CSS; there are plenty of ways to implement customizatons, track clicks and retention metrics, SEO, you name it.“

April 27, 2026

DS

Dario S

Self employedPhotography, Self-employedUsed the software for: 1-2 years.

“Sometimes I struggled a little bit with the design options. But I believe that is due to my lack of skills in web design more than something due to the platform itself“

March 26, 2026

Eric R

OperatorPhotography, Self-employedUsed the software for: More than 2 years.

“There are many templates and its good to keep in mind they're configured for specific website builds (based on business type, portfolio, or whatever your specific needs are).“

April 27, 2026

TD

Troy D

PhotographerPhotography, Self-employedUsed the software for: Less than 6 months.

“The only thing lacking is the ability to create/sign contracts however the “agreement” option covers basic needs.“

April 2, 2026

DM

Danielle M

ArtistArts and Crafts, Self-employedUsed the software for: Less than 6 months.

“It offers beautifully designed templates, an intuitive drag-and-drop editor, built-in eCommerce, client galleries, and blogging tools all in one platform.“

August 28, 2025

RH

Ronald H

photographer - photographic artistFine Art, Self-employedUsed the software for: Less than 6 months.

“However, there was a lot of frustration when creating my store pages and not being able to have them looking quite how I wanted was a little disappointing.“

May 12, 2026

AS

Aleš S

artistArts and Crafts, Self-employedUsed the software for: Less than 6 months.

“Website creation is intuitive and user-friendly, Pixpa provides really nice and versatile options for displaying and managing artwork, photography, and the overall clean, professional look of the website.“

September 4, 2025

Eric R

OperatorPhotography, Self-employedUsed the software for: More than 2 years.

“Nothing wrong with that but it feels a little more difficult than some other tools I've used that perform connected API tasks.“

April 27, 2026

## Showing most helpful reviews

Showing 1-25 of 613 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Holger M.  
Photographer  
Arts and Crafts  
Used the software for: Less than 6 months

### "One stop shop for creatives"

July 11, 2026

5.0

When I tried Pixpa and at the same time another service, it was clear to me after just a couple of hours dealing with those solutions, that Pixpa is made with the needs of creatives in mind. I see a lot of features I am not using yet, but it is good to know I can do all these things without adding more services and therefore having to pay more. I love that Pixpa has a solution for everything. I was able to set up a basic website with a gallery, an about page, a contact page and a blog in no time at all and now I will add anything else I need and fine tune it next. And to know that I am saving money using Pixxpa which can do so much more than what I used to use, is mind-blowing.

Pros

Pixpa has all the features you could ask for as a creative person. I was using a different service for years which didn't have those and I am so glad I found Pixpa.

Cons

Sometimes I can not remember where to find something like changing a background image or editing text. But I am sure I'll get used to that and find things quicker in the future. If that is all I dislike, it is no issue at all.

Alternatives considered

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Pixpa

Squarespace is more expensive and has less features. No-brainer

Switched from

[Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)

I needed more features as the blog which isn't possible at Adobe and it didn't seem they were making an effort to implement it any time soon.

Review Source

Response from Pixpa

July 17, 2026

Hi Holger, Thank you for sharing such a detailed review and for giving Pixpa a 10/10 recommendation. We’re thrilled that you found Pixpa to be a true one-stop solution for your website, galleries, blog, and other creative business needs. It’s especially great to hear that you were able to build the foundation of your website so quickly and that Pixpa offers the features you were missing from your previous platform, while also delivering better value. We appreciate your feedback about finding certain editing options. As you continue exploring the platform, our Help Center and customer support team are always available to help you locate features and get the most out of your site. Thank you for choosing Pixpa. We’re excited to see how your website evolves as you add more content and fine-tune your online presence! Best, Pixpa Team

FD

Federico D.  
Visual Artist  
Arts and Crafts  
Used the software for: Less than 6 months

### "Excellent experience as a first-time business owner"

June 8, 2026

5.0

I'm very satisfied with the experience so far and it is an excellent platform, considering also the value for money. I would recommend it to fellow artists.

Pros

Interface is clear, website creation is very fast and there are lots of customization options. Customer support is on point and very fast. Payment systems integration is clear and complete. Client galleries are excellent tools that allow for a very personal touch and customer experience - both for commissions and events.

Cons

The client galleries are amazing tools, but it seems they are thought mainly for photographers and shipping always in mind. The customer always has to leave a shipping address even if the delivery is in-person. The pictures in the galleries draw from the same price lists, but it is possible that the artist sells specific formats for specific pictures - for example A4 and A5 - therefore adding the extra step for the customer to specify the format and price. These are very minor complaints and don't affect the overall experience, but can require an extra communication when selling in-person through the client galleries at events.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Pixpa

Easy integration for e-commerce, quality/price ratio, client galleries feature

Review Source

Response from Pixpa

June 10, 2026

Hi Federico — glad Pixpa's been working well for you in those first months as a business owner, and that's a sharp read on the client galleries. The shipping address requirement is a real friction point for in-person and commission work — it was built with print lab delivery in mind, and that assumption doesn't hold for every workflow. The per-image format pricing is a similar story: a useful structure for photographers selling prints, but it creates a workaround step when the pricing logic is format-specific per piece. Both are on our radar. Appreciate you spelling it out clearly — that kind of use-case detail is exactly what helps us prioritise. Best, Pixpa Team

DJ

Dave J.  
Owner  
Entertainment  
Used the software for: 1-2 years

### "Not worth giving them money"

April 13, 2025

1.0

Functional but a constant stress and headache where you have to check to make sure your website is working on a bi-weekly basis, occasionally have serious problems like sale galleries not loading images, only for the staff to not listen or attempt to fix it. I'm leaving this negative review because of my experiences with them being challenging. Pixpa is for people who don't want to take their business seriously.

Pros

\- It works most of the time - Kind of affordable but a poor quality product for the money given the headaches - Simple until things go wrong, which happens regularly - Great if you don't want to take a business seriously - Good for side hustles that can be second tier quality

Cons

\- Poor customer service for anything remotely complicated - Customer service doesn't listen to your problems if they don't know how to fix them - Website services fail regularly - Website requires constant supervision for errors - Limited design choices - Varying upload speeds and consistentcy of service - Inability to analyze your sales in any meaningful way - Inability to aggregate customer data in any meaningful way - Many other very important but missing features - If their website services fail and lose your business money, there is zero recourse, customer support doesn't care

Review Source

Response from Pixpa

April 15, 2025

Hello Dave, Thanks for taking the time to share your review. We’re sorry to hear that your experience with Pixpa has been less than smooth—we know how important it is for your website to work reliably and for support to be responsive when needed. At Pixpa, we pride ourselves on offering not just powerful, user-friendly websites, but also the highest level of customer support to back them up. While we may not always be perfect, we are committed to continuously improving and ensuring our users feel heard and supported—especially when more complex issues arise. Thank you again for your feedback. It plays a valuable role in helping us enhance the experience for all our users. As always, we’re here if you need anything further. Warm Regards, The Pixpa Team

Eric R.  
Operator  
Photography  
Used the software for: 2+ years

### "4 years of Pixpa - Most helpful online business I've experienced"

April 27, 2026

5.0

Again, the customer service was fantastic. I've accidently let my billing lapse and they never disconnected me and helped me work through adjusting my plan to better suit my changing needs. Super useful all in one site builder and allows for endless customizations. If you're somehwhat into coding, know some basic HTML, CSS; there are plenty of ways to implement customizatons, track clicks and retention metrics, SEO, you name it.

Pros

I've been using pixpa since 2022 and this is my review of my experience. Value for money: HUGE. Overall, after researching a lot of site builders at that time, pixpa came out on top and has continued to prove to be a great value. Customer Support: Phenomenal. The support team, especially \[sensitive content hidden\], has helped me on so many occasions and with any issue I've had. They're fast to respond, and offer support around the clock. Their help is also extremely knowledgeable and they're able to solve issues quickly. Website creation: The tools are easy to use and a website can be thrown up in days or hours if you have all your content planned and ready. There are many templates and its good to keep in mind they're configured for specific website builds (based on business type, portfolio, or whatever your specific needs are). You don't have to be a photographer to find value in Pixpa. As a photographer myself I give them a 9.5 out of 10. I've never experienced one instance where my website was down, or where it didn't function as intended. You can blog, you can create biolink sites, you can use templates (all very nicely done).

Cons

To set up more complicated business structure it requires the connection of a few tools (like booking, calendar connection, contracts, advanced CRM) through tools like make, or zapier. Nothing wrong with that but it feels a little more difficult than some other tools I've used that perform connected API tasks. The plus side of this is that Pixpas experts can easily help with this and can be hired for very reasonable prices. I highly recommend budgeting for their additional service of building with you, and do so right from the start if you have a plan. They can help with your plan too. Just ask. There wasn't one thing they declined to help me with and I need a lot of help!

Alternatives considered

[Google Sites](https://www.capterra.com/p/246647/Google-Sites/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Factor AE](https://www.capterra.com/p/199097/Factor-AE/)

Reason for choosing Pixpa

Customization ability was more prominently obvious with Pixpa.

Review Source

Response from Pixpa

May 17, 2026

Four years and a 9.5 — Eric, this genuinely made our day. Hearing that the support team has been there every time you needed them, and that the platform has held up without a single outage in that time, is exactly what we're building towards. On the integrations side — the need to connect booking, contracts and CRM through Zapier or Make is fair feedback, and it's an area we're thinking about. Appreciate you laying it out so honestly and in such detail. Best, Pixpa Team

PM

Panav M.  
Owner and Founder  
Photography  
Used the software for: 2+ years

### "Good.. but still not Best. "

July 20, 2026

4.0

Support is good and very responsive. But Client feedbacks should be listened and updates should be provided to them

Pros

Customer Support and Eagerness to resolve website issues.Website templates, website creation is breeze.

Cons

Not integrated AI yet. For Photographers, now days.. AI has gone far . We need to use other tools.. now.. Face Recognisation : Only those people selected pics hsould be there. Fav Selection : IS really a tough on the web. Have communicated multiple times to team but no update. ACTUAL : Once he likes the photo , for each and every photo he need to select the fav list to which that photo needs to go. EXPECTED : Client should be allowed to select multiple photos in fav with a single click and each album-->Gallery (photographers have creatd while uploading) selection should be visible. Swipe selction should be there for multiple pics. Meaning only by tapping the photo should make the selection fav. Many other feedbacks shared since I have used pixpa but no update or work I've seen been taken care.

Alternatives considered

[Kamero](https://www.capterra.com/p/10036858/Kamero/)[KwikTag](https://www.capterra.com/p/19725/KwikTag/)

Reason for choosing Pixpa

Lack of AI , and requested features which have been long due.

Review Source

TK

Tanja K.  
Artist  
Arts and Crafts  
Used the software for: Less than 6 months

### "Pixpa works perfect for showcase your work as an artist."

June 2, 2026

5.0

Pixpa is simple and intuitive to use, making it easy for you to build a perfect website yourself where, as an artist, you can beautifully showcase your work and sell it in your own online store. And all this for an attractive price.

Pros

In Pixpa, you can very easily build a good website yourself, with various gallery options and a webshop where you can sell your products yourself at no extra cost, making it very suitable for artists. Everything works very intuitively, so you can create an attractive website even without extensive web design skills. Additionally, Pixpa is very affordable. I am glad I discovered Pixpa. If you have questions, you get a quick response from the helpdesk.

Cons

I have had a website with Pixpa for six months now and have not experienced any disadvantages to date.

Alternatives considered

[Jimdo](https://www.capterra.com/p/170179/Jimdo/)

Reason for choosing Pixpa

With Pixpa, I had more possibilities in terms of a gallery for my work.

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

I found it too expensive for the quality offered and discovered that you could build an equivalent website in Pixpa.

Review Source

Response from Pixpa

June 8, 2026

Hi Tanja, Really glad Pixpa's been a good fit for your work — the gallery options, the zero-commission store, and getting quick answers when you need them are exactly what we've built it around. Six months in with no complaints is the best kind of review. Best, Pixpa Team

DC

Donna C.  
photographer  
Photography  
Used the software for: 6-12 months

### "Pixpa review"

June 12, 2026

5.0

My experience with Pixpa has been great, so far and I was able to setup my site with no problem at all. The only snag I had was transferring my domain name and customer support helped me with that within minutes.

Pros

I'm new to using Pixpa and was recommended by \[sensitive content hidden\] I'm still finding my way around it, but I think it's a great platform for photographers. I find it so easy to use and I really like the page layouts and it a real value for you money. if I find myself struggling with anything the customer support is wonderful.

Cons

So far I have not come across any cons concerning Pixpa. I just think it's a great platform for photographers

Switched from

[Adobe Creative Cloud](https://www.capterra.com/p/48969/Adobe-Creative-Cloud/)

I kept hearing how great Pixpa was for photography websites

Review Source

Response from Pixpa

June 17, 2026

Donna, welcome to Pixpa — glad the recommendation held up once you actually got in and started building. The domain transfer snag is one of those things that always comes up, so it's good to hear the team sorted it out quickly. That's exactly what they're there for. Hope the site keeps coming together well. Best, Pixpa Team

NB

Nicolas B.  
Photographer  
Photography  
Used the software for: 6-12 months

### "Nice pixpa layout"

June 6, 2026

4.0

Overall, I chose Pixpa because of its attractive layout and ease of use. The platform is intuitive and enjoyable to work with. Personally, I would appreciate more cursor customization options and built-in arrows for easier image navigation.

Pros

Page layout is very simple and beautyful. The value for money is good and website creation is logical and good.

Cons

Pixpa is built on an outdated platform, making it less flexible and modern than competitors. Could be more modern.

Switched from

[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

The layout of pixpa was better was what i am looking for.

Review Source

Response from Pixpa

June 8, 2026

Hi Nicolas, Glad the layout and ease of use landed — that's exactly what we've been focused on. The feedback on cursor customisation and image navigation controls is noted. Those are the kinds of specifics that actually help us prioritise what to build next. On the platform side — we're actively working on making Pixpa better everyday. More flexibility and modern tooling is a direction we're already moving. Best, Pixpa Team

AM

Andrew M.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "Photographer's Thoughts"

June 2, 2026

5.0

Fantastic so far! Easy to set up with my .com, plenty of hosting room for portfolio and gallery links, and overall pleasant experience choosing and customizing templates.

Pros

As a first-time website creator, Pixpa made it easy to jump in, grab a template that works well, and start building my portfolio and funnel website for my Photography business. I've tried a few other sites, and Pixpa rivals the more expensive options easily.

Cons

The only hiccup that I had with Pixpa was using it and editing pages on my mobile device. You definitely want a desktop to properly design and work through building your website on Pixpa.

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Pixpa

Price and value for money. For the amount per month you pay, Pixpa punches above its weight.

Review Source

Response from Pixpa

June 8, 2026

Hi Andrew, Really glad it's been a good start — going from zero to a live portfolio with client galleries in under six months is no small thing, especially as a first-timer. Mobile editing is a real limitation and a fair point to flag. The builder is designed for desktop, so designing on a phone is genuinely harder right now. It's on our roadmap. Best, Pixpa Team

Lilian D.  
illustrator  
Animation  
Used the software for: Less than 6 months

### "Responsive and helpful team"

July 11, 2026

5.0

Overall really happy to be working with a company that's also based in Asia. The back end team are really helpful, the templates are simple and easy to manage, and the styles available suit my purpose of creating something clean, simple, and sophisticated.

Pros

The responsive tech support team that responds immediately. The templates are attractive, and easy to use.

Cons

Connection / refresh speed could be better, sometimes it lags a little, and I imagine it probably would struggle to handle bigger image content.

Switched from

[Behance](https://www.capterra.com/p/241771/Behance/)

I don't want to be dependent on an organisation that uses AI too much

Review Source

Response from Pixpa

July 20, 2026

Hi Lilian, Thank you for sharing your experience with Pixpa. We’re glad to hear that our support team has been responsive and helpful, and that you’ve found the templates attractive, easy to manage, and well suited to creating a clean and sophisticated website. We also appreciate your feedback about connection and refresh speeds when working with image-heavy content. Smooth performance is especially important for illustrators and other creative professionals, and your comments will help us continue improving the platform. Thank you for choosing Pixpa! Best, Pixpa Team

YG

Yanina G.  
Owner  
Photography  
Used the software for: Less than 6 months

### "My New Beautiful Portfolio!"

August 24, 2025

5.0

Amazing! Just amazing! Look at my other replies and you will see why they are so great! I look forward to telling more people about them!

Pros

I loved how affordable they are and all the templates they have! I am coming from using Wix and Wix has lost their minds when it comes to their pricing but also their customer service is really bad. I have been a customer with Wix for over 10 years and Pixpa has helped me and communicated with me more in the short time I have been using them than Wix. Pixpa has amazing templates, customer service, they actually solve problems and their prices are perfect! Highly recommend! Also! I was able to work one on one with a customer service rep and he taught me so much in a short amount of time while also sending my suggestion to his team and fixing a small thing I thought could be better!

Cons

Some of the "About Me" template pages could be a tiny bit better and more customizable! I have a bit of a long bio and I think the template I am using could be better to handle the length of the bio. I am still learning though so I may be missing something!

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

Their customer service is awful and their pricing for a simple portfolio has reached levels of ridiculousness

Review Source

Response from Pixpa

August 29, 2025

Hi Yanina! 😊 Thank you so much for your kind words and for taking the time to share your experience—this truly made our day! We’re thrilled to hear that you’ve found value in Pixpa’s templates, pricing, and especially our customer service. Our team works hard to ensure that every creator feels supported, and it’s great to know that your transition from Wix to Pixpa has been smooth and positive. Also, big thanks for your feedback about the “About Me” templates. Based on your suggestion, we've made updates to improve their flexibility. We really appreciate you helping us get better! It’s always exciting to welcome passionate creatives like you into the Pixpa community. If you ever need anything or want to share more ideas, we’re just a message away. Thanks again—and keep shining! 🌟 — Team Pixpa

JS

Jade S.  
Holistic Health Practitioner  
Alternative Medicine  
Used the software for: 6-12 months

### "Pixpa is worth it! "

June 10, 2025

5.0

Very happy the 24/7 customer service is the quickest I've ever experienced and they are immediate to help or resolve a query.

Pros

The ease and price. It's compatibility to function at the level of larger website building brands is impressive.

Cons

Some user aspects like building the mobile view can be fiddly. Hopefully they eventually have the demand for a built in booking site.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Pixpa

Similar functionality and options for a good looking website and the price is the most compatible for me as a start up small business.

Review Source

Response from Pixpa

June 17, 2025

Hi Jade, Hi there! 😊 Thank you so much for the kind words and for choosing Pixpa to build your online presence. We're thrilled to hear that the ease of use, affordability, and solid functionality have made Pixpa a great fit for your small business—especially when comparing us to the big players out there. We really appreciate your suggestion about a built-in booking system. We’re always working to refine and expand our features based on exactly this kind of insight. And your shoutout to our support team? It means the world! 💬💛 Our goal is always to be fast, helpful, and human—so it’s great to know we’re hitting the mark. Thanks again for being part of the Pixpa community. We’re excited to grow with you and your business! Warmly, The Pixpa Team

DW

Daniel W.  
Technical Consultant  
Photography  
Used the software for: Less than 6 months

### "Every Company should be like Pixa Top Notch :)"

May 30, 2025

5.0

One Hundred percent use them if you want to build a site that is easy to use, professional and if you need excellent customer support. Zero regrets spending my money with Pixa

Pros

There customer support is the best I've ever experienced in my life in any industry. I mean at an hour of the day or night someone has been able to to fix any little or big problem I've had from little things like tweaking some settings on my galleries on my page to migrating off my old web provider. Honestly I never heard of them until Chat GPT recommended me and am so glad it did. They so friendly and professional. The even provide small videos on how to solve your own personal issues. I cannot say enough positive things about their team and customer support. Excellent product and support !!!

Cons

I do not have any honestly There is not a bad thing to say about this company that I have experienced personally.

Switched from

[Webador](https://www.capterra.com/p/195774/JouwWeb/)

Dated and lack of templates to choose from and lack of support

Review Source

Response from Pixpa

June 2, 2025

Hi Daniel, Wow, thank you so much for your incredible review! 🌟 Reading your kind words truly made our day. We’re thrilled to hear that Pixpa has been such a positive experience for you—from migrating your website to tweaking gallery settings, and especially that our support team has been there whenever you needed. We believe that customer support should feel personal and dependable, so hearing that it’s been “the best you've ever experienced” means everything to us. We’re also glad ChatGPT pointed you our way—what a great match! 😊 Thanks again for trusting Pixpa with your website. We’re so grateful to be part of your creative journey and can’t wait to keep supporting you every step of the way. — The Pixpa Team 💛

R.

Raven ..  
Travel Photography  
Photography  
Used the software for: 6-12 months

### "I hardly every write reviews..."

February 13, 2025

5.0

Top-notch! This is why I'm bothering to write this review. The live support chat is just that-- it's a real person with real answers. I'm not stuck in AI hell, I get a quick response, and I can get the answers I need so I can get my work done. I get the feeling they genuinely want to help and will get the answers you need. They're also responsive to feature requests and based on their responses to my suggestions (and implementations!) it's clear that they care about the product and are trying to make and maintain a top-tier product.

Pros

First-- I hardly ever offer reviews for services, products, or companies. I'm of the opinion that if a companie's products and services are good enough, they'll stand the test of time regardless how many reviews they can manage to pull together and show the world. But I'm making an exception in this case because of the exceptional products and services that Pixpa brings to the table. I'm a photographer, and I've self hosted my work in the past using my domain provider using Wordpress. It worked. Sort of. But only after fighting with the software and the interface till I was ready to rip the code through the screen. There was no support to speak of because it was Wordpress and the provider was a large scale hosting company. At some point I realized there had to be a better way and started looking around. There was Squarespace and Wix and a bunch of others, but somehow tripped over Pixpa and what they could offer for basically the same price that I was already paying. Short story long-- the design tools and the UI is Intuitive, Consistent, and... I don't use this term lightly, Usable. So much so that I was willing to chuck the Wordpress site wholesale. So much time lost... As to the services, help, and support, this is why I'm bothering to write this review. The live support chat is just that-- it's a real person with real answers. I'm not stuck in AI hell, I get a quick response, and I can get the answers I need so I can get my work done. I get the feeling they genuinely want to help and will get the answers you need. They're also responsive to feature requests and based on their responses to my suggestions (and implementations!) it's clear that they care about the product and are trying to make and maintain a top-tier product. Bonus round that the online search Help really is helpful. Put in a keyword and more often than not it will show you what section you want to be in to make the changes you want. In summary, kudos to Pixpa for delivering a top-notch product with exceptional support. Well done!

Cons

Some missing features here and there, but the team is responsive and the suggestions are forwarded to the \[sensitive content hidden\] team for review.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Pixpa

Simple, clean, elegant, and it just worked

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Because Wordpress was a travesty and I value my time.

Review Source

Response from Pixpa

February 24, 2025

Hi Raven, Wow—this review seriously made our day! The fact that you hardly ever write reviews but took the time to share your experience with Pixpa means a lot to us. We totally get the struggle of wrestling with WordPress (we’ve been there too), so hearing that Pixpa was a breath of fresh air for you is exactly why we do what we do. We built Pixpa to be intuitive and hassle-free, especially for photographers like yourself who’d rather focus on their work than fight with code. And thank you for the shoutout to our support team! We’re all about real people helping real users, and it’s awesome to know that’s coming through in your experience. We also appreciate your feedback on features—our team is always looking for ways to improve, and user suggestions play a huge role in that. Seriously, thanks again for such a thoughtful review. We’re thrilled to have you in the Pixpa community and can’t wait to see more of your work online! 🚀🎉. Best, Gurpreet

FZ

Frank Z.  
Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Stable service at a fair price"

April 2, 2025

5.0

I switched from self hosted Wordpress websites to Pixpa because I did not want to deal with the constant hassle of updating everything. Pixpa provides well designed templates where layout, fonts and colours (to name a few) can be adjusted in Pixpa's own dashboard at a fair price.

Pros

I was able to create a nice and professional looking website for the client. As with everything there was a learning curve to familiarize myself with Pixpa's dasboard at the beginning. But there's an extensive knowledge base and above all the support staff ist always very responsive and helpful via integrated chat.

Cons

As with most cloud services there is a certain 'lock in' by using Pixpa in the sense that it would probably be very difficult or near impossible to migrate/export the data to another service in the future. However, I am not thinking about this at all, because I am very happy with the service.

Alternatives considered

[Wix](https://www.capterra.com/p/169007/Wix/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)

Reason for choosing Pixpa

Almost the same feature set at a more reasonable price.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Too much hassle to constantly update self hosted WP.

Review Source

Response from Pixpa

April 3, 2025

Hi Frank, Thanks a ton for the thoughtful review! We’re really happy to hear you were able to create a professional site that meets your needs—and we totally get the early learning curve. Glad our support team and knowledge base helped make that easier! Also, switching from WordPress can be a big move, so it’s awesome to know Pixpa’s ease, design options, and fair pricing made the transition worthwhile for you. Your point about platform flexibility is noted too—definitely something we keep in mind as we continue improving. Appreciate you choosing Pixpa and sticking with us! 😊 —The Pixpa Team

PM

Pavel M.  
Owner  
Photography  
Used the software for: 6-12 months

### "A Smooth and Beautiful Website Building Experience"

May 16, 2026

5.0

I’ve been building my photography website with Pixpa, and honestly, the experience has been really smooth and enjoyable. The platform is clean, intuitive and gives enough creative freedom to make a portfolio feel personal, elegant and professional. As a photographer, I needed a place where my work could breathe visually, without unnecessary clutter, and Pixpa made that possible. Galleries, pages, SEO settings and design options are easy to manage, even without being a web designer. I also really appreciate their support team. They responded quickly, helped with my request and made the process feel simple and stress-free. That kind of support matters a lot when you’re trying to launch something important. Overall, Pixpa feels like a great platform for photographers and creatives who want a beautiful, polished website without getting lost in technical complications. Highly recommended.

Pros

I really liked how simple and intuitive Pixpa is to use. As a photographer, I wanted a clean and elegant website where my work could be presented beautifully, without needing to deal with complicated technical details. Pixpa makes it easy to build galleries, customize pages, manage SEO settings and create a professional-looking portfolio. I also really appreciated the support team. They were quick, helpful and made the whole process feel smooth and stress-free. Overall, Pixpa gives a great balance between creative freedom, beautiful design and ease of use.

Cons

Some settings were a little hard to find at first, but after using Pixpa for a while, everything became much easier to understand.

Review Source

Response from Pixpa

May 22, 2026

Thanks Pavel — glad the build's been smooth and that the team came through when you needed them. That stress-free piece matters more than people realise when you're trying to get a portfolio live. Fair point on some settings being a bit hard to find at first — editor discoverability is something we're working on. Best, Pixpa Team

RD

Robin D.  
Artist  
Fine Art  
Used the software for: 1-2 years

### "Great product for a website newbie"

May 12, 2026

5.0

I’ve been a Pixpa user for 1+ year, my first website experience. I had zero background and have no IT savvy at all. However after only a few days of figuring how out how it all worked, I created a website I love, meets all my needs, and even received multiple compliments on

Pros

1\. Excellent customer support via chat function 2. Website creation was much easier than this non-techie person could have imagined 3. Design and layout options are excellent

Cons

it may have been user error, however, I was not able to load my pictures directly from my Google Photos. I ended up having to save them to my computer and then upload to Pixpa. I found that extra step frustrating, but it could have been my lack of experience in how to upload?

Review Source

Response from Pixpa

May 19, 2026

Hello Robin, Building a website you're proud of with no prior experience — that's a real win, and it's good to hear the chat support helped get you there. The Google Photos friction is a genuine limitation — direct import isn't supported right now, so the download-and-upload step is unavoidable. Noted as a real pain point. Best, Pixpa Team

SR

Sachae R.  
Managing Director  
Marketing and Advertising  
Used the software for: 6-12 months

### "Pixpa one of the best do it yourself website builders"

October 9, 2025

5.0

I will continue to use Pixpa. I feel like for small businesses its a great platform. Do it yourself why not. Instead of hiring experts when everything is easy to use. Very Very Very affordable too

Pros

I love pixpa its so easy to use. I feel like its very easy to navigate. The layouts are really beautiful

Cons

Would love to be able to customise a bit more detail like changing more about layouts. Its great though. Please don't miss out.

Review Source

Response from Pixpa

October 14, 2025

Hello Sachae , Thank you so much for the kind words and support! 😊 We're thrilled to hear that you're loving Pixpa and finding it easy to use—that's exactly what we aim for! It means a lot to know our layouts and simplicity are helping you build your online presence with confidence. We totally hear you on wanting more customization options, especially around layout tweaks. We're constantly working on improving and evolving the platform, so feedback like yours is super valuable. 🙌 It’s awesome to see how Pixpa is fitting into your small business journey—DIY done right (and affordably)! 💪 Thanks again for being part of the Pixpa community—we’re so glad to have you with us! 💛 Best, Pixpa Team

Martin O.  
Founder  
Photography  
Used the software for: 6-12 months

### "Simple to use and allows you to punch above your weight"

November 3, 2025

5.0

It has been really good and I would recommend it. I don't know how good its advanced features are as I don't need them.

Pros

It is easy to get up and running quicky with a style template that you can edit yourself if you want. It is not expensive compared with others buy you can exaand funtionality to match your needs. I loved the fact that I had support available to help me too. It made things easy and straightforward.

Cons

I am new to this tyoe of thing and honestly cannot think of any things I didn't like about it. If I did not like something customer support helped me fix it.

Review Source

Response from Pixpa

November 7, 2025

Hi Martin, Thank you so much for the kind words! We’re thrilled to hear that Pixpa made it easy for you to get started and build something that really fits your needs. It’s great to know that the combination of customizable templates, affordable pricing, and hands-on support hit the mark for you. We're especially glad our support team could be there whenever you needed a hand — that's exactly what we're here for. Even if you don’t need the advanced features now, it’s reassuring to know they’re ready for you when you are. Thanks again for recommending Pixpa — we truly appreciate your support. Wishing you continued success with your photography! Warm regards, The Pixpa Team

LT

Lares T.  
Multidisciplinary artist  
Arts and Crafts  
Used the software for: Less than 6 months

### "LONG LIVE PIXPA!!!! BEST WEBSITE BUILDER OUT TEHRE!"

April 15, 2025

5.0

I ahve been trying to conncet my domain.art to my bigcartel website for FOUR months because no one was helping me just giving me empty information as I am capable of updating a domain on my own. After I switched to PIxpa, there was a bit of back and forth from both my domain provider and receiving it here on PIxpa, but \[sensitive content hidden\] was able to finally connect it for me, and I could not be more grateful.

Pros

Pixpa is undoubtedly the best website builder, especially if you are an artist like me!! The templates are professional yet unique, and it is easy to navigate. It's confusing at first (like everything in this life is when you are learning something new lol), but after a while you get the jizz of it and it just flows! My favorite part of working with pixpa is the Chat feature at the bottom right corner. The assistants are the nicest people ever and they tend to respond extremely fast!! If you need guided assistance, they provide videos showcasing step by step, which I found to be extremely helpful. Thank you, and I highly recommend Pixpa to you all!

Cons

The fact that when you change one setting for a text in one page, it changes for all of them as well. Same as the colors of text, sometimes I would type out a big chunk of text that remained invisible on one page but not the others, but it was simply the fact that it was blending with the background. It is kind of annoying to keep track of that, but regardless of this small flaw, I still love Pixpa.

Review Source

Response from Pixpa

April 16, 2025

Hi Lares, Thank you so much for the amazing review—and the epic title, we love the energy! 🙌 We're thrilled to hear that Pixpa has been a great fit for you as an artist. It means a lot to know that you're enjoying our templates, support team, and step-by-step guides. Big shoutout to you for pushing through the learning curve—it really does start to flow once you're in the groove! We hear you on the design settings and how changes can affect multiple pages—that feedback is super helpful, and our team is always working on ways to make customization more intuitive. And huge kudos to our support team (especially the one who helped with your domain!) for getting you sorted after a frustrating experience elsewhere. We’re genuinely so glad you’re here. If you ever have more suggestions or need help, we're just a chat away. Thanks again for choosing Pixpa and for spreading the love 💛 Best, - Pixpa Team

GC

Gozde C.  
Interior Design  
Architecture & Planning  
Used the software for: Less than 6 months

### "Professional and Easy-to-Use Website Builder for Interior Designers"

May 19, 2026

5.0

Overall, my experience has been very positive. Thanks to Pixpa, I created a professional website in a short time and received great feedback from my clients. As an interior designer, it provides a platform where I can present my work in the best possible way, so I would confidently recommend Pixpa.

Pros

I’m very satisfied with using Pixpa. As an interior designer, I can create a professional and aesthetic website both easily and quickly. The ready-made templates are modern and customizable, allowing me to showcase my portfolio in a very stylish way. The user interface is intuitive and very practical to use.

Cons

So far, I haven’t experienced any major issues. Sometimes I would like to have more customization options, but overall it meets my needs well.

Review Source

Response from Pixpa

May 25, 2026

Hi Gozde, Glad the platform's working well for your interior design portfolio — and that the client feedback's been positive too. The customisation note is fair. There are more advanced layout controls on the roadmap, so that should open up over time. Best, Pixpa Team

DA

David A.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "Outstanding Support & Service"

March 19, 2025

5.0

The quality of support has been a surprise to me! Quite honestly- it has been outstanding. It is just, I say just getting started. As small business you often do not get the support you need without buying a package at a ridiculous expense. As a small business I say thank you to Pixpa. A big shout out to \[sensitive content hidden\] this morning who put up with my frequent messages.

Pros

I moved to Pixpa because of the reports from many photographers about the quality of its service and support. I am quite good with tech but changing platforms I did not want to waste time relearning a system. I will in time but I needed to get it up and running. \[sensitive content hidden\] has been outstanding. Using a video clip to highlight what to do was above and beyond. I was in a rush to get started to use my website for my business and to be honest without the support I would never in the time I had available. There is always a lot of criticism with Tech and sometimes rightfully so but the response from Pixpa has been outstanding. A shout out to \[sensitive content hidden\] as well. As small business a huge thank you for your support.

Cons

Learning a new system is never easy. Up until now I am so pleased to have moved and started with Pixpa. There are cons with everything but the support has been well above what I was expecting.

Review Source

Response from Pixpa

March 20, 2025

Hi David, Thank you so much for your kind words and for taking the time to share your experience with Pixpa! We’re thrilled to hear that our support team was able to make your transition to Pixpa smooth and stress-free. We understand that moving to a new platform can feel overwhelming, and we’re committed to providing the hands-on guidance needed to help creatives and small businesses like yours succeed. It’s especially great to hear that our video walkthroughs and personalized support were helpful to you. We believe that exceptional service shouldn’t come at an extra cost, and we’re glad that our team was able to exceed your expectations. Your feedback truly motivates us to continue improving and supporting our users every step of the way. If you ever need further assistance or have any suggestions, don’t hesitate to reach out. Wishing you all the success with your business, and we’re so happy to have you as part of the Pixpa community! Best, - The Pixpa Team

SV

Sara V.  
Fine Artist  
Arts and Crafts  
Used the software for: Less than 6 months

### "Great for small businesses & personal websites!!"

May 14, 2025

4.0

I use Pixpa for my art website. I did a lot of research and explored many options. Pixpa was the best fit for me and I have been very happy with the experience so far!

Pros

\- More affordable!! This was my #1 consideration since I'm a new business owner. - Easy to get up and running quickly. My website was up (though very bare) within a day. - Very responsive tech support & customer service. So helpful & nice. They really care about users and want people to be able to create a website they love!! - Pretty customizable. I've found I can achieve almost everything I want to with my website quite easily. There were only a few times so far that something hasn't been doable (or is too much effort for what it's worth). - Nice templates with a variety of themes/looks so you don't need to start from scratch. - Only a small Pixpa watermark at the bottom of the site. I've seen others that have huge "Website created by X company" watermarks that I find super distasteful.

Cons

\- No free tier (they do have a free trial though) - Galleries are not very customizable yet. This is my biggest disappointment since galleries are key to artist websites. Would love to see the features expanded because it would make the site PERFECT for what I use it for. - Learning curve for anything more than the basics. Some features can be tricky to find and understand. The studio has some quirks. Once you know how to navigate & make changes efficiently, it becomes very powerful though.

Review Source

Response from Pixpa

May 14, 2025

Hi Sara, Thank you so much for your thoughtful and detailed review! We're really glad to hear that Pixpa has been a great fit for your art website and that you found it both affordable and easy to get started with—those are things we work hard to deliver, especially for small business owners like yourself. While we do offer quite a few customization options for the galleries already, if there are any specific features or gallery tweaks you’d love to see, please don’t hesitate to drop us a line. And thanks as well for the kind words about our support team—I’ll be sure to pass that along to them. They’ll be thrilled to hear it! Wishing you lots of success with your art and your site, The Pixpa Team

VR

Verified Reviewer  
Photography  
Media Production  
Used the software for: Less than 6 months

### "It look neat and is easy to use"

January 17, 2026

5.0

Pros

I can only speak about the client gallery, because that's the only one I use. But it works great! I've been using it for a few months as an event photographer to send large photo galleries to multiple clients. It looks neat, is easy to use, and I haven't heard any problems from clients so far.

Review Source

Response from Pixpa

January 19, 2026

Hi there! Thanks so much for sharing your experience with Pixpa’s client galleries — we’re thrilled to hear it’s working well for your event photography workflow! It’s awesome to know that you’ve found it easy to use and that your clients are having a smooth experience too. That clean, professional look is exactly what we aim for. If you ever want to explore more features, like custom branding or client proofing tools, we’re here to help you get even more out of Pixpa. Keep capturing those amazing moments! Warm wishes, The Pixpa Team

mI

mike I.  
Owner  
Photography  
Used the software for: 1-2 years

### "Well formulated platform from novice to professional "

March 6, 2025

5.0

I have been with pixpa now for many years and they are quick to resolve any issue at anytime of the day

Pros

Easy to create and use the platform, offers great dialog throughout.

Cons

The lease I liked was the fact you cannot directly add video content without using a third party link

Review Source

Response from Pixpa

March 7, 2025

Hi Mike, Thank you for your thoughtful review! We're thrilled to hear that you've found Pixpa easy to use and that it works well for both beginners and professionals alike. It's great to know that our platform's intuitive design and helpful guidance have made your experience smooth and enjoyable! We truly appreciate your loyalty over the years and are glad that our support team has been able to assist you quickly whenever needed. Your feedback about video uploads is valuable, and we're always working on enhancing features to make Pixpa even better. While we currently support embedding videos from platforms like YouTube and Vimeo, we understand the convenience of direct uploads and will share your thoughts with our product team for future improvements. Thanks again for being a part of the Pixpa community! If you ever need assistance or have feature suggestions, we’re always here to help. Happy creating! – The Pixpa Team

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