# Page 7 | Pixpa Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Pixpa the right Website Builder solution for you? Explore 586 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152263/Pixpa/reviews --- Pixpa 4.7 (586) [View alternatives](https://www.capterra.com/p/152263/Pixpa/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Pixpa ## Showing most helpful reviews Showing 151-175 of 586 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dana R. Creative Director Design Used the software for: 2+ years ### "Exceptional Platform With Exceptional Service" March 18, 2022 5.0 Pixpa is a "Wordpress Be Gone" answer for me. I was on the prowl for something less bulky, less time consuming, and better customer support for those rare issues/questions. Pixpa came through like a mega-god, seriously. They've been superior since day one and continually show their superiority through their reliability, reasonable pricing and flexibility. Pros Pixpa is wonderful, easy to use, speedy and allows you the flexibility and creative freedom to build a site (basic or advanced) that fits your individual needs. They offer an e-commerce solution, as well as the ability to blog and host client galleries for creatives. My business wouldn't be where it is without Pixpa and I owe them a huge debt of gratitude for making things so simple and streamlined while keeping it professional and unique. Cons If anything, I think, it's just the templates. But even so, they've come a long way since I signed up and they keep releasing new updates, templates/sections/snippets, etc. I've not once needed anything they don't offer. Alternatives considered [SmugMug](https://www.capterra.com/p/209845/SmugMug/)[Zenfolio](https://www.capterra.com/p/207233/Zenfolio/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Review Source Response from Pixpa May 2, 2022 Hi Dana! We are thrilled to know that Pixpa was able to make a positive impact for you business. We keep our users' needs and satisfaction first and it makes us very happy to hear that we could provide you exceptional professional service! Thank you very much for taking the time to leave us your review! - Team Pixpa FS Frank S. Founder Photography Used the software for: 2+ years ### "Great platform for professional photographers" October 4, 2021 5.0 Our overall experience with the Platform is just great, any time we need to do something and do not know how the team is there to help me. Just a great platform with outstanding customer support. Pros Pixpa offers us a simple yet powerful platform that allows us to have an amazing site for our visitors to see, a great user experience, and a great Gallery integration. It also offers us the ability to sell photography products to our clients right from one platform. Cons Actually, we love everything from our account at PIXPA. The only thing that I will be looking to be added is a complete CRM system inside the same platform, that will cut my trip to my actual CRM and keep everything in one place. That will be amazing. Reason for choosing Pixpa Pixpa offered more for the money Review Source Response from Pixpa October 8, 2021 Frank we are very happy to see you enjoying Pixpa. Thank you for your review. Your feedback is extremely important to us in helping us grow. - Mia IM Ira M. Owner Photography Used the software for: 2+ years ### "Photography Studios - most comprehensive website you will find." November 26, 2021 5.0 This site gets our studio out there. It allows us to look professional. I have had many comments about how nice we look through our site - and that is because of the behind-the-scenes work and help we get from Pixpa. Pros This is a plug and play, complete site for photography. Everything you need (and more) is right at your fingertips. Want to create multiple galleries? Check! Want to create galleries within galleries? Check! Want to be alerted of an order? Check! Just want a place to display your artwork? Check! Want to create a blog with photo inserts, etc.? Check! Just about anything you can want to do as a photo studio is right here. Photo templates, SEO, galleries, shopping carts, client-only pages, etc. I looked at NINE possible websites to create the look and feel that I wanted as a studio photographer and artist. NONE compare to Pixpa. Cons I love most things. I really had to think hard about what I don't like. If anything, I would have to say that the web-building software is COMPLEX. I come from the computer industry and owned computer stores and ISP service. I understand web-building! But there have been times I have had to ask how to do something. The thing is, this isn't really a negative because they ALWAYS answer you questions quickly and with impromptu tutorials showing you how to do things step-by-step! Alternatives considered [SmugMug](https://www.capterra.com/p/209845/SmugMug/)[PhotoShelter for Brands](https://www.capterra.com/p/143701/Libris/)[inPixio Photo Studio](https://www.capterra.com/p/213175/inPixio-Photo-Studio/)[Zenfolio](https://www.capterra.com/p/207233/Zenfolio/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Pixpa Pixpa offered the most for our money. They aren't the cheapest website builder we found, nor are they the most expensive. They are, however, the most feature-rich site of all the sites we researched. Review Source Response from Pixpa November 29, 2021 Hello Ira! Thank you very much for taking the time to leave us such a detailed and kind review! We are very glad to know that Pixpa was able to give you exactly what you needed to create your beautiful website. Nothing makes us happier than seeing our users happy! Customer service is always our first priority and so we are very happy to hear that our Customer Support team was able to promptly and consistently assist you wherever required. Thank you for choosing Pixpa and for taking the time to leave us your feedback! - Mia Salman G. Photographer Photography Used the software for: Less than 6 months ### "Best website builder for photographers" October 26, 2021 5.0 couldn't be happier with Pixpa. I tried almost every other platform there is but finally went with Pixpa. They are straightforward with their pricing and honestly, it's the best value you can find out there! I went with their all in one package which is an extremely good value for money. Pros Everything about starting and deploying your website is super easy. The eCommerce section and where you sell your photos for print does get a little confusing though. However, once you figure it out, it's super straightforward Cons I feel like some of the features have some overlaps with each other. Not that it's a bad thing, but it does take some time to figure out which one you should use. However, their customer service always helps super fast! Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[SmugMug](https://www.capterra.com/p/209845/SmugMug/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Pixieset](https://www.capterra.com/p/207189/Pixieset/) Reason for choosing Pixpa Value for money. No hidden fees. Great customer service even before I purchased a plan Switched from [SmugMug](https://www.capterra.com/p/209845/SmugMug/) The guys at Smugmug weren't straightforward with their pricing and fees. I paid $30 a month for a plan where I could sell my photos as well. After I spent days preparing my website and files, I realized they also charged 15% per sale!!! This was not mentioned when you buy a plan, it was somewhere deep in the guides for starting your website! Review Source Response from Pixpa November 8, 2021 Hello Salman! We are very happy to know that Pixpa has been able to meet your needs. We are currently working on adding more help articles and tutorial articles to make the learning curve easier for new users. Thank you for your detailed review. Your feedback is crucial to us in improving our platform and helping us grow! - Mia JJ Joel J. Owner Recreational Facilities and Services Used the software for: Less than 6 months ### "Feature rich, still needs more." July 28, 2021 4.0 I am overall fairly pleased. However, I am still using another provider for client image galleries and purchases because it simply works better than picthrive. Pros It is feature rich and versatile. I really like how it integrates with my LAB WHCC. The client app are really a great product. -they should be made sell-able. Cons The pricing structure is good, but really need more value per tier or lower priced tiers for extra storage. Since your clients are paying for storage, you should definitely have video available for digital downloads. This will require more storage, and thus, you will need to be more competitive with storage plans. Images need to load faster, period. It takes WAAY too long for images to load. -video will need to be even faster. My clients are often confused about where their downloads are and how long it takes to get them. I also want the ability to offer souvenir albums, which I can not do. The send to client function is limited to 3 emails at a time... which requires multiple sends. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[SmugMug](https://www.capterra.com/p/209845/SmugMug/)[Zenfolio](https://www.capterra.com/p/207233/Zenfolio/)[ShootProof](https://www.capterra.com/p/210015/ShootProof/) Reason for choosing Pixpa Most features that I wanted/needed... However, I am not pleased with the most important one which is selling images to clients as digital downloads. Review Source RL Rahul L. Small photo studio owner Arts and Crafts Used the software for: Less than 6 months ### "Very happy customer, looking forward for this long term journey. " December 1, 2022 5.0 I’m new customer to Pixpa. As a photographer, I was looking for platform that would let me set up my website with minimum to no coding. After researching a bit, i narrowed down to Pixpa. I’ve to say, I’m more than happy and much more relaxed with what Pixpa is offering and i’m more than satisfied to endorse this platform. This is exactly what i was looking for in terms of my website partnership. At this point, I’m staying with Pixpa unless they force my hand with crazy price hikes down the line but based on support and fair business practice and prices they shown me, it seems highly unlikely. What remains to be seen is, how can i use this platform to publish or tell my story.Very happy customer, looking forward for this long term journey. Thanks,Rahul Pros Following were key point of my “happiness”1. They did not package services like workspace and domain service. They gave and suggested good option but allowed me to have control over the plan structure and provide smooth integration across all key platforms i was looking at. 2. No matter how much they simplify, creating website is going to have certain technical aspects (as they should to provide users with flexibility). Being in IT industry and slightly blunt, i tried to “Just do it”. Intention was, i should get errors and let me see how Pixpa help me with those. Plan was to see if Pixpa is long term platform or just short term. By god, i was up for treat. I got errors and i got step by step articles and videos to fix those and they worked spot on !!3. In my opinion and so far observation, Pixpa seem to have paid attention to minute details and accepted feedback and integrated it to make it easier for other people. Cons This is not exactly "Cons" but i work in software industry and i write complicated code for living. They have strong framework (which is how it should be). Unless you get grip on this framework, you won't be able to put foot down. In my book, that is not Con but actually a great thing. But for some, who doesn't have even 5 mins to read the articles and just doesn't have patience to carefully look at error and go to right link, this will be con. (Personally i love Pixpa for this and i don't recommend you “directly putting foot down”.) Review Source Response from Pixpa December 28, 2022 Hi Rahul! We are thrilled to know that you have had such a great experience with Pixpa. We're very glad to have given you no room for complaint when it comes to building your website. Complete customer satisfaction is always our prime goal! - Team Pixpa JB Jenn B. Business Owner Design Used the software for: 2+ years ### "Pixpa fuels my business and online sites since 2018" October 17, 2022 5.0 It's been the best experience ever in using a website and blog platform! Pros I love how easy it is to change templates, customise layouts, and that their customer service is there all the time from within the editor. They also have added so much functionality on a continual basis, and have accomodated me as much as they can when I have a feature request. Cons Sometimes, the formatting has be done a couple times as a change won't stick or appears not to have stuck. The only thing that seems to be missing is an ability to plug in functions like on wordpress. But, so far that is minor. Review Source Response from Pixpa December 20, 2022 Hello Jenn! It's awesome to see you enjoying Pixpa so much! We are constantly growing to improve as a platform and better meet the needs of our users. Your feedback is valuable to us in helping us reach that goal. Thank you for your kind review and feedback. - Team Pixpa EP Efthimis P. Photographer Photography Used the software for: 2+ years ### "The best value for money overall package for a pro photographer to maintain his own website!" October 17, 2022 5.0 I am using the service for the last five years and my experience is totally positive. I built and maintain very easily my own website and I really like the overall design and the aushthetics of the templates. For the last year i am also the author of two blogs that I am able to run directly from Pixpa. Pros Templates design, photo galleries design, simplicity of use, server up time, integrated blogging Cons I don't think that they are cons, they are just some useful updates need to be done. Just add VSCO and VERO in social icons. Add central management of the photos in one place so the user can have total control of the files. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Weebly](https://www.capterra.com/p/246168/Weebly/) Reason for choosing Pixpa I discovered Pixpa by "accident". Five years ago it wasn't so advertised. I guess I followed my intuition. I wanted something fresh. After five years of use I am very happy with my choice! Review Source Response from Pixpa December 21, 2022 Hi Efthimis! We're delighted that you discovered Pixpa. We're very happy to know that your experience with Pixpa was 10/10! Nothing makes us happier than seeing our users happy. We are constantly growing as a platform to better adapt to our user's needs and your feedback is crucial for that! Thank you for your review. We are very happy to have you on board! - Team Pixpa CW Christopher W. Photographer Photography Used the software for: 2+ years ### "Soloprenuer Full-time Creative" October 21, 2021 5.0 My overall experience has been good, and in business...That's amazing. Even when I had an issue they worked to fix it. Pixpa isn't something that I need to worry about while running my business. I'm thankful for that. Pros First its the customer service. I've worked with this software and I've had issues that they quickly resolved. I feel like I'm actually working with a team. I've built numerous pixpa websites for my friends who need a simple easy to use software to market themselves. To make my response simple.... All of my future websites will be through Pixpa. I'm obsessed with seeing my images on their landing pages. Cons I've been with Pixpa for a few years. So i've seen the version of the software that made me... let's just say, agitated. lol But they upgrade and made a tweak here and there to make it better for the user so my con is possibly the video hosting. Can I host my videos through Pixpa, instead of a third party? not sure. Reason for choosing Pixpa The photography benefits and online store capabilities. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) I wanted something more tailored to photography. Review Source Response from Pixpa November 8, 2021 Hi Christopher! Thank you for being such a long time supporter of Pixpa! We are delighted to know that Pixpa has been able to meet your needs and requirements. We take customer service very seriously and are very glad that our Customer Support team has been able to assist you wherever needed. We are constantly striving to make our platform better adapted to the needs of our users. Your feedback is an important part of that process. So, thank you very much for leaving us your kind review. - Mia DS Don S. owner Photography Used the software for: 1-2 years ### "A Good, Basic Website Developer/Host" October 15, 2021 4.0 Pixpa is perfect for what I want – a showcase for special photographic images. I do not sell, so I do not use their shopping system. The customer support is excellent. You can work with a live chat line at any time. The support personnel are very quick to respond and are extremely helpful. They are as good (probably better) than any other provider. Pros Pixpa is very similar (very similar!) to SquareSpace but at a lower cost. There are some interface differences between the two and some things are better on SquareSpace and some are better on Pixpa. For me, I like how picture size is controlled with dragging a handle on the picture, rather than SquareSpace's very clunky spacers. Cons Sometimes it is not too clear where to make a setting or adjustment. Pixpa seems to put settings all over the place. But you get used to it. Also, there are sometimes that there seems to be some extra space that I cannot seem to get rid of. I am sure I am missing a setting somewhere, but that goes back to my first point. Reason for choosing Pixpa Price and photo sizing method. Review Source Response from Pixpa November 8, 2021 Hi Don! We are very happy to know that you have had a positive experience with Pixpa. Good to hear that our customer support team was able to help you out promptly whenever needed. Customer service is always our prime focus. We are currently working on adding more help articles and tutorial videos to make the learning curve easier for our new users. Your feedback is very important to us in helping us grow. We are striving to make our platform better adapted to our users' needs and requirements. Thank you for leaving us your review, your feedback is very valuable to us. - Mia GB Gary B. Owner Photography Used the software for: Less than 6 months ### "Great & Cost-effective Website Builder" March 16, 2024 5.0 Pros It was so easy to setup and create my website. The many templates give you so much choice to be creative. The cost compared to other website builders I have tried is much more cost-effective. Cons At this time, I can't think of any issues that I have come across. Switched from [Zenfolio](https://www.capterra.com/p/207233/Zenfolio/) I found Pixpa more cost-effective but with many more options to choose from and is easier to use. Review Source Response from Pixpa March 18, 2024 Hi Gary, Thank you for sharing your positive experience with Pixpa! We're thrilled to hear how easy and cost-effective you found our platform for setting up your website. Our goal is to provide a diverse range of templates that empower our users to unleash their creativity without breaking the bank. It's wonderful to learn that this was exactly your experience. We're also glad that the transition from Zenfolio to Pixpa was a smooth one for you, highlighting the value and ease of use that Pixpa offers. Your feedback is invaluable to us, and it reinforces our commitment to continue enhancing our services to meet and exceed the needs of our creative community. If you ever encounter any questions or need assistance, remember that our friendly support team is always here to help. And if you find yourself brimming with more creative ideas or in need of new features, we'd love to hear from you! Best, Pixpa Team gV greg V. retired!! Photography Used the software for: Less than 6 months ### "Website builder for a retiree" May 23, 2023 5.0 I wanted to create a website where I could share my photography with family and friends, as well as others who are interested in my work. I was able to get my website up and running in less than 6 hours, which is not bad considering that I have no experience in website development. Their templates are simple to modify and the website editor is simple to understand and use. I am very glad to have found Pixpa when searching for a way to create my website. Pros The process of setting up a website for my photography was straightforward for me, even though I had no experience with website development. The chat function for customer support was superb, with friendly, helpful people on the other end of the line. They are creative in helping and are patient as I tried to explain what I wanted to do, or what mistake I think I made. The price for the website seemed fair when compared to other services out there. The system is quite flexible, allowing me to grow my website in the future and add other features/pages to my website. Cons While the examples and directions on how to do certain things are helpful, they are definitely geared towards those who know what is going on. Perhaps they could add a glossary to explain some of the more important phrases or words, so a user without much knowledge of website development could better follow their examples.Beyond the above, which is probably related more to my inexperience than any fault of Pixpa, I am hard pressed to find a problem with Pixpa Review Source Response from Pixpa November 30, 2023 We're absolutely thrilled to read your feedback! 😄 It's awesome to hear that you found setting up your photography website straightforward, even without prior experience in website development. Our support team is delighted to know they could assist you effectively, and your kind words mean a lot to us! We appreciate your suggestion about adding a glossary to make things even more user-friendly, and we'll certainly consider it. We want Pixpa to be as accessible as possible for all users. Thank you for choosing Pixpa, and we're here to support your website journey every step of the way. MP Mikko P. Photographer Photography Used the software for: 1-2 years ### "Great website builder for photographers" September 14, 2021 5.0 So far, so good. Overall experience has been very good. I really like the ease of use and ability to have almost all features in one package that is affordable in pricing. If you are a photographer Pixpa is a no-brainer and support is just wonderful. Pros I really like the client galleries feature in Pixpa, which is a great way to deliver photos/files to customers. I also like many tailor-made features for photographers such as watermarking images if needed, right click protection and so on. Templates are impressive and customer support is unparalleled in its friendliness and efficiency and its available 24/7. It is that good! Cons There could be more storage space included in the basic plans and multilingual sites can be challenging to build (to be honest there are tools translate menus and other functions but in order to have a website running completely in two or more languages you may need to buy multiple sites/plans). Integrated booking feature would also be nice to have Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[SmugMug](https://www.capterra.com/p/209845/SmugMug/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Pixpa It offered more features I needed as a photographer on a ok price compared to others and it is relatively easy to use. Some of the features are unique. You get a feeling that designers of this platform had photographers in their minds and that is not a case with some alternatives. Review Source Response from Pixpa September 29, 2021 Hello Mikko! We are very happy to know that you have been enjoying Pixpa. Great to see you loving our client galleries! Thank you for choosing Pixpa and for taking the time to leave us a review! - Mia JNG Jennifer Noemi G. artist Arts and Crafts Used the software for: Less than 6 months ### "Good choice for affordable, easy to use site with great templates. " April 11, 2022 4.0 Excellent. I finally made a professional website for my artwork portfolio that was in my limited budget and it looks very professional like I had been envisioning. Pixpa helped me realize this long standing goal very easily with lots of assistance. Pros Price was the best considering that the templates were much better for what I wanted for an artist portfolio, than the other more popular web builders in the same price range. The templates are very good visually. Customer service is fantastic! They helped me with every detail when I got stuck, the time zone difference makes it so that sometimes there was a delay in response, but they usually respond right away, and always solve the problem and give good attention. The customer service really helped me so much and helped me customize some nitty gritty details whenever it was possible. I felt they went the extra mile for me. I think it is a site that is easy for people who are not tech savy like me, and again customer service helps you when you get stuck. Cons There were some minor limitations in the customizations that were possible that I would ideally want for my site, but I am still satisfied with the final site. Also I have yet to figure out the tax configuration for the web store, so the shop seems a little more complicated than I hoped. I'm sure the customer service may be able to help me, although because they are based in India I think I'm not sure how expert they will be in U.S state taxes, so worst case I may have to use another site for my shop and link to it in my website. Reason for choosing Pixpa Ease of use and also the price was much less. Review Source Response from Pixpa May 3, 2022 Hi Jennifer Good to know you found Pixpa to be a good choice for your needs! We consider customer service to be our foremost priority. It's great to hear that our Customer Support team was able to help you iron out any issues that you had. We encourage you to contact our wonderful Customer Support team for any queries or issues you may have. It is wonderful to have you onboard with us! Thank you for the review. - Team Pixpa VR Verified Reviewer Creative Arts and Crafts Used the software for: 6-12 months ### "Pixpa software is easy to use and have great support " August 26, 2021 5.0 I didn't get any support before and the page didn't have many options to modify. Pros Pixpa is easy to use and you can create very professional pages by Pixpa. The support team is there all the time and the customer service is top quality. They are ready to help you out with any problem you may have. I just love Pixpa. Cons I haven't found yet anything to complain. The price is very affordable considering how many functions the Page have. The support team is ready to help you immediately. That's very unique feature. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Pixpa Many different features and possibilities to create very professional page. The affordable pricing. The great support team if any problems. Review Source Response from Pixpa September 3, 2021 Thank you for your review! We are happy to hear Pixpa has been working well for your needs. Thank you for choosing us to build your website. - Mia LM Leilina M. Creative Director Photography Used the software for: 6-12 months ### "Leilina MT" April 1, 2024 4.0 It has been nice to use pixpa again after a few years of not using it. Pros I liked the graphic design provided in each template. I like the editing functions. I like that customer services responds when they can and they are very helpful. Cons I don’t like that my account has to close if I want to cancel my sub or need to pause. Review Source Response from Pixpa April 15, 2024 Hello Leilina, Thank you for your review and for sharing your thoughts! We're glad to hear that you appreciate the design and functionality of our templates, as well as the responsiveness of our customer service team. It’s wonderful to welcome you back to Pixpa after some time away! Regarding your concern about account closure upon subscription cancellation or pausing, we do provide the ability to reactivate/unpause your account for up to 3 months. We are continuously working on improving our policies and features to better suit the needs of our users. Your feedback is invaluable in this process. Thank you once again for choosing Pixpa and for your constructive comments. We're committed to enhancing your experience with us even further! EB Eve B. President Photography Used the software for: 2+ years ### "Excellent choice for photographers" September 16, 2021 5.0 Pros The best customer service in website templates! Building the site felt like having a personal assistant on call to help every step of the way. Every question I had was not only answered very quickly but often even solved directly by the PIXPA team. It was like having your own web designer for free! My favorite team to work with! Cons No cons so far ...and I have been using it for three years! Alternatives considered [SmugMug](https://www.capterra.com/p/209845/SmugMug/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Pixpa Better pricing, great customer support, flexible product window sizing for photography prints that don't fit into square windows Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Bad customer service , constant price increases after first year deals Review Source Response from Pixpa September 29, 2021 Hi Eve! 3 years is a long time and we are incredibly happy that you have had such a great experience with us! Its great to know that our Customer Support team was always there to help you with everything you need! We take customer service very seriously. Thank you for leaving us your lovely review! - Mia KR Kelly R. Photographer Photography Used the software for: 2+ years ### "Overall Experience is Great" April 30, 2024 4.0 Pros Inexpensive and has began to offer more useful features over time. Cons Videos cannot be directly uploaded. They have to be uploaded from a third party. Review Source Response from Pixpa April 30, 2024 Hello Kelly, Thank you for your review and for highlighting your positive experience with Pixpa! We're glad to hear that you appreciate the affordability and the evolving feature set we've been implementing. Our goal is to continuously enhance our platform to meet the needs of our users more effectively. We appreciate your feedback on the video upload process. We understand the importance of streamlining content management and are continuously exploring ways to improve this aspect of our service. Your input is crucial for us as we strive to make Pixpa even more user-friendly and comprehensive. Thank you for choosing Pixpa over other platforms. We're committed to providing you with the best possible service and look forward to delivering even more valuable features in the future! Best, Pixpa Team TT Tony T. Photographer Photography Used the software for: Less than 6 months ### "Pixpa is much better than the competition" February 26, 2023 5.0 Overall experience has truly been amazing Pros Customer Service Interaction: I believe this is what sets this company apart from other companies. Pixpa has had a tremendous quick response when it comes to inquiries. They have also fixed all of my issues. There is just a level of care by their team that is different from other companies.Easy to use: Software is highly customizable. Very easy to Learn and use without prior website building knowledge.Functional: Website integrates very easy with your own custom domains and also has plugins that you can integrate into your website such as e-commerce or even a chat button that people can use to get in contact with you on the site.Content Management: Very easy to upload your images. Also, the documentation that is listed on their site explains very simplistically on how to get the best quality images without losing detail on your upload. Cons The only con I have is more integration on e-commerce for printing sites such as "ThePrintSpace". They have WHCC but more options would prove beneficial to multiple users. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) I was always a fan of format.com when I initially started my photography journey. The images loaded in full resolution and the templates were nice. However, the site always seemed to suffer either from website/mobile lag and issues when it comes to further customization of my site. It also didn't allow for the ability to use plugins. Squarespace had massive amounts of issues with navigating on a mobile device and always had very basic templates and no in depth customization unless you're extremely knowledgeable on coding. It also cost more money that what your actually getting with Pixpa. Review Source Response from Pixpa November 30, 2023 Thank you for your comprehensive review of Pixpa! 😊 We're thrilled to hear that you've had a positive experience with us and that you find our customer service, ease of use, functionality, and content management to be top-notch. We appreciate your feedback about e-commerce integration options, and we'll certainly consider adding more choices to benefit our users. Your input helps us improve and enhance Pixpa. ET Ed T. Creative Photographer Photography Used the software for: 2+ years ### "Pixpa is easy to use, setup in minutes and amazing support" October 31, 2022 5.0 Pros I like the fact it's easy to setup, and the support staff is amazing and is always available to help. Cons Sometimes I run into issues, but the ease of entering HTML code is wonderful. Just wish I could do online booking. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Weebly](https://www.capterra.com/p/246168/Weebly/) Switched from [ShootProof](https://www.capterra.com/p/210015/ShootProof/) The all in one, photo gallery for my clients, the eCommerce and website. Review Source Response from Pixpa December 16, 2022 Hi Ed! Thank you for your review. We are happy to know your experience with Pixpa has been a positive one. We constantly strive to improve our platform and add more features and upgrades as per the needs of our users. Your feedback is important in helping us achieve that. - Team Pixpa dJ deepti J. Lead UX designer Design Used the software for: Less than 6 months ### "Easy & customisable website builder" May 23, 2024 4.0 Overall I am happy as i could efficiently build what i wanted to and i could find the workaround with the help of customer support always. Best part about Pixpa is that non technical users with least experience in building websites can also easily use Pixpa. The UI is already easy and then availability and real time customer support makes it awesome. Pros \- Super easy editing. - Amazing & real time customer support. - Nicely customizable Cons \- At times some functionality does NOT work and you cant identify why (breadcrumb, responsiveness etc) Switched from [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Very technical and loads to understand and read if you need desired experience Review Source Response from Pixpa May 25, 2024 Thank you for sharing your review! We’re thrilled to hear that you find Pixpa easy to use and customizable. Our goal is to provide a user-friendly platform that allows everyone, regardless of technical experience, to build stunning websites effortlessly. It's great to know that our real-time customer support has been helpful for you in navigating any challenges. Thank you for choosing Pixpa over GoDaddy Website Builder. We're delighted that you’ve been able to create the website you envisioned with our platform. Should you need any further assistance or have additional feedback, please don’t hesitate to reach out. We're here to help you every step of the way. Best, Pixpa Team TF Terry F. Owner Fine Art Used the software for: Less than 6 months ### "Pixpa Pop Art Vector Drawings Showcase" May 30, 2024 5.0 Pretty good overall for a first time user of a photo platform rather than a fine art platform. Pros The online help from your customer support team ! Cons Some of the options were not intuitive. Good thing the customer service team was helpful in walking me ( a first time user ) through the set-up. Review Source Response from Pixpa June 3, 2024 Hello Terry, Thank you for your review and for choosing Pixpa to showcase your art! We’re delighted to hear that our customer support team was able to assist you effectively. Providing excellent support is a top priority for us, and we’re glad we could help you navigate the setup process. We appreciate your feedback about some of the options not being intuitive for first-time users. Your insights are valuable, and we're always looking to improve our platform to make it as user-friendly as possible. We’re pleased to know that overall, you found Pixpa to be a good choice for your needs. If you have any further suggestions or require additional assistance, please don’t hesitate to reach out. We're here to help you make the most of Pixpa for all your creative projects. Best regards, The Pixpa Team NM Norma M. Photographer Photography Used the software for: 2+ years ### "I have been using Pixpa for years and I'm really happy with it." March 14, 2024 4.0 Pros Ease of use, professional looking templates and reasonably priced. Great customer service, they are always prompt and helpful. Cons The SEO development could be improved. More help needed for SEO dummies like me. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Pixpa is much cheaper and easier to use. Review Source Response from Pixpa March 18, 2024 Hi Norma, Thank you for your long-standing support and for sharing your positive experience with Pixpa! We're delighted to hear that you appreciate our ease of use, professional templates, affordability, and customer service. We take your feedback on SEO development seriously and are constantly working to enhance our SEO features and resources to better support all our users, including those new to SEO. We're thrilled that Pixpa's value and user-friendliness were key factors in your switch from Wix. Your continued satisfaction is our top priority, and we look forward to supporting your success for many more years to come! Best, Pixpa Team KV Kelly V. Artist Arts and Crafts Used the software for: 2+ years ### "Pixpa User for over 5 years" May 28, 2024 5.0 Pros I like Pixpa because it has a great customer service team. When I need help making changes on my website the team is quick to respond and assist me with problem solving. Cons I wish Pixpa allowed for more storage for their minimum plan. Also wish it cost less. Review Source Response from Pixpa June 3, 2024 Hello Kelly, Thank you for being a loyal Pixpa user for over 5 years! We're thrilled to hear that our customer service team has consistently met your expectations and provided the assistance you needed. We appreciate your feedback regarding storage limits and pricing for our minimum plan. Your insights are invaluable as we continuously strive to improve our offerings and provide the best value to our users. Thank you again for your continued support. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help! Warm regards, The Pixpa Team BC Bj C. Owner Photography Used the software for: 2+ years ### "Pixpa created me on the web." October 29, 2021 5.0 My photography business depends on my website to display a portfolio, deliver product, and if I wasn't so lazy, my blog would be more active. I haven't even begun to dive into the e-commerce side of it, but that's next. The best investment here has been the outstanding customer service they provide. Always right on it with answers and fixes. My site is never down, and always functional, thanks to these guys. Pros After looking through lots of website software, I selected Pixpa for ease of use, professional templates, and a very attractive price point. The private client folders with download capabilities make it sooo easy for my clients to receive their photos in a timely manner. Cons I honestly can't think of anything that I would change at the moment. I really, really find myself completely satisfied with the product Reason for choosing Pixpa Simply ease of use and affordable price. Plus I liked the templates best. And I found their support team is everything that I expect....really strong. Review Source Response from Pixpa November 8, 2021 Hello BJ! We are thrilled to hear that you had such a stellar experience with Pixpa! We are very happy to know that our client galleries have been serving you and your clients so well! Thank you very much for your kind review. - Mia Similar Products Featured ## Related categories [Blog](https://www.capterra.com/blog-software/)[Website Builder](https://www.capterra.com/website-builder-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.