# Page 7 | Pixpa Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Pixpa the right Website Builder solution for you? Explore 603 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152263/Pixpa/reviews --- Pixpa 4.7 (603) [View alternatives](https://www.capterra.com/p/152263/Pixpa/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Pixpa ## Showing most helpful reviews Showing 151-175 of 603 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CJ Cyril J. Photographer Photography Used the software for: 6-12 months ### "Great product in order to move faster with high quality web site" January 20, 2023 5.0 I was looking for a site to show my work as a photograph first, but with capability to grow in terms of functionalities (client galleries / ecommerce ...). Everything is possible with pixpa, and the subscription plan are well adapted. The key point and really tremendous part of pixpa, is not just the platform itself, this is also the quality of the support team. For any question they are there to guide you with the online help or directly by integrated chat. When the question or issue is a bit tricky you can be sure that they will escalade it an come back to you. You alway have someone 24/7 and as I work on it mainly night and weekend this is a real benefit. Pros The all in one approach. I did start with a first MVP of my website using a proposed template. Then quickly I did adapt it to my color pattern and specific structure. I love the client gallery that help me to provide private and secured access for my client. This is also an easy way to start selling this private shooting via the ecommerce bundle. I like also the notification of the activity. Now I am testing the store bundle in order to sell services and picture, the way it is made force me to think more on the product I will sell soon. So now I am more confident to start soon this new functionality of my activity. Cons The interface seems to be simple but you need to take time of the way the platform is embedded. This can be sometime confusing or not basic. But this is only when you want specific look en feel for your site. Maybe the link with certification services (trustpilot ...) can be enlarge to other provider and simplified.As a photographer I would love to have quality printing partnership in EMEA and France as this is where I am doing my business. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[MyWebsite](https://www.capterra.com/p/170967/1-1-MyWebsite/) Reason for choosing Pixpa The trial period was extended ... because I got real human in front of me on the chat, not a BOT !The easy way to set up a POC in less then a hourThe plan was correct Review Source Response from Pixpa November 30, 2023 Thank you for your detailed feedback on your experience with Pixpa! 😄 We're thrilled to hear that you've found our all-in-one approach and client gallery features valuable for your photography website. It's fantastic to know that our platform is helping you provide private and secure access to your clients and explore new ways to sell your services and pictures. If you have more ideas or need assistance in the future, please don't hesitate to reach out. We're here to support your creative journey! LO Lucanus O. Photographer Photography Used the software for: 6-12 months ### "Excellent Support, Great Price, Beautiful Client Gallery Options, Important /SEOMarketing Features" May 16, 2022 5.0 I started my photography business 6 months ago and all of my deliveries of digital images have been done using my Pixpa-hosted website. Clients have had a seamless experience and love their beautiful image galleries. I have also been able to display my portfolio pages and have clients reach me through my website. Pros Low monthly fee & EXCELLENT CUSTOMER SUPPORT! Clean and intuitive website management features. Beautiful Client galleries that can be password protected, allow for comments and favourite-ing of images, the ability to sell digital prints directly from the website. Beautiful and ready-to-go templates for website build. Cons While there are numerous website build templates, additional templates are needed (Pixpa has indicated that they are working on developing more. Using the templates straight up is easy, however, if you wish to customise the templates significantly, it can become a bit challenging to adjust the various features since this is not a drag-and-drop build. However, there are very DETAILED tutorial walkthroughs available in the help section of the management area. In addition, Pixpa has EXCELLENT customer service. I have been able to get feedback real-time using the help chat feature, and have also gotten detailed followup via email within 24 hours. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Pixpa Pricing of Pixpa met my budget as a startup business while giving me a very strong feature-set - chiefly, to be able to display my portfolio, have a landing page that potential clients can get to learn more about my work visually, have clients contact me, and very importantly, be able to deliver and sell images using private client galleries. Review Source Response from Pixpa July 15, 2022 Hi Lucanus! It's great to know that Pixpa was able to check the boxes for you in terms of pricing, features and customer support. We strive to always make our users happy and content so it's great to hear you had a positive experience. Thank you for your review! - Team Pixpa VR Verified Reviewer Actor Performing Arts Used the software for: 2+ years ### "Pixpa Made Me Successful!" March 29, 2024 4.0 Pixpa was the first website builder I chose in 2017 when I decided it was time to buy my own domain name and build a website. I will never change to another provider, now I am so familiar with the program and had such professional advantages to having my website live and set up in the way it is, which in short, looks great! I chose Pixpa over Wix, Squarespace and Wordpress when considering who to build my website with because I liked the layout options, and Pixpa was an affordable price for me. Pros Using my website for Business opportunities is easy with Pixpa, because I can update my content so quickly for potential clients to see. The layout of the dashboard is simple and intuitive, and if I need support, the chatbot function is very helpful and responsive. People can contact me directly through the website, which bridges the gap between potential business partners and the question of how to reach me. My business performance has increased because of this! Cons Sometimes I have trouble adjusting text formatting from edit mode to how it looks on the live site, but have looked up shortcuts to fix this. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Pixpa Because the price of Pixpa was more appropriate for me. Now i have built my website and will keep Pixpa because I don't want to go through that whole building process again. Switched from [WordPress](https://www.capterra.com/p/131687/WordPress/) Quality was higher with Pixpa and more layout options. Review Source Response from Pixpa April 4, 2024 Thank you for being a valued member of the Pixpa community since 2017. We're delighted to hear how our platform has streamlined your business operations and communication with clients. Your choice of Pixpa over other providers highlights the value and quality we strive to deliver. We're committed to continuing to provide an affordable and user-friendly platform that supports your business growth. We look forward to supporting your success for many more years to come! Best, Pixpa Team Rizvi R. Project Manager Market Research Used the software for: 6-12 months ### "Powered a desire in me to have a bigger web presence with great UI, designs and SEO. " February 24, 2022 5.0 My experience with Pixpa has been emotionally very satisfying, largely because of their excellent customer service. The entire team has always been excellent at handling all my concerns and answering all my questions with detailed feedback, sometimes simply making the changes how I envisioned them. It is a brand that consistently exceeds expectations. Pros Simple, fast, visually appealing, functional, and easy to use. Outstanding customer service is an added bonus. I have created two personal websites and plan to make some for clients. Cons There are no real negatives. I have used many platforms so I have a good background to compare this platform with others. Pixpa offers the best value for the money, and the customer service is better than any of their competitors; better than Squarespace, Wix, and WordPress from my experience. I suggest maybe allow templates that is geared towards a funnel landing pages. It can be achieved with some advanced customization and coding but this platform would be a game changer if they had templates that simply allowed you to create that. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/) Reason for choosing Pixpa I needed a simple but elegant website. Wordpress would have absorbed me and delayed my projects. Sometimes simplicity is divine and Pixpa offers just that. (not to say Pixpa is not robust because it absolutely is) Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Pixpa is cheaper, better layouts, easier to use and better customer service. Review Source Response from Pixpa March 9, 2022 Hi Rizvi! It's great to see that Pixpa has been able to meet your needs and requirements in so many different ways! We love to see our user's have the best experience possible with us! Thank you for your kind review and detailed feedback. It is invaluable to us in our quest to grow constantly and improve our platform to adapt to our users' needs! - Team Pixpa CW Cameron W. Photographer Photography Used the software for: Less than 6 months ### "Pixpa is Five Star!" May 5, 2022 5.0 My decision to go ahead with Pixpa has been one of the best I have made with respect to hosting my galleries and especially so with the functionality of a blog. By having this option, I am now able to add html5 + js in the Pixpa studio and showcase my interactive videos and see some good cash flow. Pros In addition to increased functionality from my previous host and substantially reduced cost (close to 60%!), Pixpa displays my galleries in a most pleasing and dynamic manner. There are numerous options for design elements and if you happen to choose one style that you soon become tired of, with a click you’re back to your original choice. The team behind Pixpa has obviously spent plenty of time in enabling photographers to implement a design layout that suits their specific needs. Cons It took a while to become familiar with the GUI in the studio builder, but it was just a matter of time working with the tools and I was up and running. Also, management was prompt and helpful with my requests. Review Source Response from Pixpa July 15, 2022 Hi Cameron! We're very happy to know that your experience with Pixpa was 10/10! Nothing makes us happier than seeing our users' happy. Thank you for your reveiw! - Team Pixpa Dana R. Creative Director Design Used the software for: 2+ years ### "Exceptional Platform With Exceptional Service" March 18, 2022 5.0 Pixpa is a "Wordpress Be Gone" answer for me. I was on the prowl for something less bulky, less time consuming, and better customer support for those rare issues/questions. Pixpa came through like a mega-god, seriously. They've been superior since day one and continually show their superiority through their reliability, reasonable pricing and flexibility. Pros Pixpa is wonderful, easy to use, speedy and allows you the flexibility and creative freedom to build a site (basic or advanced) that fits your individual needs. They offer an e-commerce solution, as well as the ability to blog and host client galleries for creatives. My business wouldn't be where it is without Pixpa and I owe them a huge debt of gratitude for making things so simple and streamlined while keeping it professional and unique. Cons If anything, I think, it's just the templates. But even so, they've come a long way since I signed up and they keep releasing new updates, templates/sections/snippets, etc. I've not once needed anything they don't offer. Alternatives considered [SmugMug](https://www.capterra.com/p/209845/SmugMug/)[Zenfolio](https://www.capterra.com/p/207233/Zenfolio/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Review Source Response from Pixpa May 2, 2022 Hi Dana! We are thrilled to know that Pixpa was able to make a positive impact for you business. We keep our users' needs and satisfaction first and it makes us very happy to hear that we could provide you exceptional professional service! Thank you very much for taking the time to leave us your review! - Team Pixpa FS Frank S. Founder Photography Used the software for: 2+ years ### "Great platform for professional photographers" October 4, 2021 5.0 Our overall experience with the Platform is just great, any time we need to do something and do not know how the team is there to help me. Just a great platform with outstanding customer support. Pros Pixpa offers us a simple yet powerful platform that allows us to have an amazing site for our visitors to see, a great user experience, and a great Gallery integration. It also offers us the ability to sell photography products to our clients right from one platform. Cons Actually, we love everything from our account at PIXPA. The only thing that I will be looking to be added is a complete CRM system inside the same platform, that will cut my trip to my actual CRM and keep everything in one place. That will be amazing. Reason for choosing Pixpa Pixpa offered more for the money Review Source Response from Pixpa October 8, 2021 Frank we are very happy to see you enjoying Pixpa. Thank you for your review. Your feedback is extremely important to us in helping us grow. - Mia IM Ira M. Owner Photography Used the software for: 2+ years ### "Photography Studios - most comprehensive website you will find." November 26, 2021 5.0 This site gets our studio out there. It allows us to look professional. I have had many comments about how nice we look through our site - and that is because of the behind-the-scenes work and help we get from Pixpa. Pros This is a plug and play, complete site for photography. Everything you need (and more) is right at your fingertips. Want to create multiple galleries? Check! Want to create galleries within galleries? Check! Want to be alerted of an order? Check! Just want a place to display your artwork? Check! Want to create a blog with photo inserts, etc.? Check! Just about anything you can want to do as a photo studio is right here. Photo templates, SEO, galleries, shopping carts, client-only pages, etc. I looked at NINE possible websites to create the look and feel that I wanted as a studio photographer and artist. NONE compare to Pixpa. Cons I love most things. I really had to think hard about what I don't like. If anything, I would have to say that the web-building software is COMPLEX. I come from the computer industry and owned computer stores and ISP service. I understand web-building! But there have been times I have had to ask how to do something. The thing is, this isn't really a negative because they ALWAYS answer you questions quickly and with impromptu tutorials showing you how to do things step-by-step! Alternatives considered [SmugMug](https://www.capterra.com/p/209845/SmugMug/)[PhotoShelter for Brands](https://www.capterra.com/p/143701/Libris/)[inPixio Photo Studio](https://www.capterra.com/p/213175/inPixio-Photo-Studio/)[Zenfolio](https://www.capterra.com/p/207233/Zenfolio/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Pixpa Pixpa offered the most for our money. They aren't the cheapest website builder we found, nor are they the most expensive. They are, however, the most feature-rich site of all the sites we researched. Review Source Response from Pixpa November 29, 2021 Hello Ira! Thank you very much for taking the time to leave us such a detailed and kind review! We are very glad to know that Pixpa was able to give you exactly what you needed to create your beautiful website. Nothing makes us happier than seeing our users happy! Customer service is always our first priority and so we are very happy to hear that our Customer Support team was able to promptly and consistently assist you wherever required. Thank you for choosing Pixpa and for taking the time to leave us your feedback! - Mia Salman G. Photographer Photography Used the software for: Less than 6 months ### "Best website builder for photographers" October 26, 2021 5.0 couldn't be happier with Pixpa. I tried almost every other platform there is but finally went with Pixpa. They are straightforward with their pricing and honestly, it's the best value you can find out there! I went with their all in one package which is an extremely good value for money. Pros Everything about starting and deploying your website is super easy. The eCommerce section and where you sell your photos for print does get a little confusing though. However, once you figure it out, it's super straightforward Cons I feel like some of the features have some overlaps with each other. Not that it's a bad thing, but it does take some time to figure out which one you should use. However, their customer service always helps super fast! Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[SmugMug](https://www.capterra.com/p/209845/SmugMug/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Pixieset](https://www.capterra.com/p/207189/Pixieset/) Reason for choosing Pixpa Value for money. No hidden fees. Great customer service even before I purchased a plan Switched from [SmugMug](https://www.capterra.com/p/209845/SmugMug/) The guys at Smugmug weren't straightforward with their pricing and fees. I paid $30 a month for a plan where I could sell my photos as well. After I spent days preparing my website and files, I realized they also charged 15% per sale!!! This was not mentioned when you buy a plan, it was somewhere deep in the guides for starting your website! Review Source Response from Pixpa November 8, 2021 Hello Salman! We are very happy to know that Pixpa has been able to meet your needs. We are currently working on adding more help articles and tutorial articles to make the learning curve easier for new users. Thank you for your detailed review. Your feedback is crucial to us in improving our platform and helping us grow! - Mia MW Marisa W. Photograhper Photography Used the software for: 2+ years ### "Pixpa is a fantasic platfrom " June 29, 2024 5.0 Excellent 100% perfect. I have nothing but praise for Pixpa hosting and customer service Pros Pixpa makes building and managing a website easy with fantastic templates to choose from, that are easy to change to how you would like to showcase to the world. Pixpa's online chat is awesome when you need occasional assistance Overall a wonderful service that I can not fault Cons I cant find any con's with Pixpa at all ! Reason for choosing Pixpa Ease of use, value for money and beautiful templates ! I Review Source Response from Pixpa July 5, 2024 Hello Marisa, Thank you so much for your glowing review! We're delighted that you find Pixpa easy to use and love our beautiful templates. It's wonderful to hear that our online chat support has been helpful when you needed it. Your praise for our hosting and customer service means the world to us. If you ever need anything, we're just a chat away. Happy website building! Best, Pixpa Team Ramanpreet Singh S. Lead Photographer Photography Used the software for: 2+ years ### "Cost effective solution" June 15, 2024 5.0 Amazing experience with both the product as well as the support team Pros Ease of use Value for money Client proofing Cons nothing that comes to mind really to be honest Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Cheaper and much better in terms of designing a website Review Source Response from Pixpa June 20, 2024 Hi Ramanpreet, Thank you so much for your fantastic review! We're delighted to hear that Pixpa has been a cost-effective solution for you. It's wonderful to know that you find our platform easy to use and valuable, and that our client proofing feature has been beneficial. We're especially thrilled that you've had an amazing experience with our product and support team. We strive to provide the best service possible, and your feedback means a lot to us. It's great to hear that Pixpa has met your design needs better than Squarespace and at a lower cost. Thanks again for your kind words and support! Best regards, The Pixpa Team JJ Joel J. Owner Recreational Facilities and Services Used the software for: Less than 6 months ### "Feature rich, still needs more." July 28, 2021 4.0 I am overall fairly pleased. However, I am still using another provider for client image galleries and purchases because it simply works better than picthrive. Pros It is feature rich and versatile. I really like how it integrates with my LAB WHCC. The client app are really a great product. -they should be made sell-able. Cons The pricing structure is good, but really need more value per tier or lower priced tiers for extra storage. Since your clients are paying for storage, you should definitely have video available for digital downloads. This will require more storage, and thus, you will need to be more competitive with storage plans. Images need to load faster, period. It takes WAAY too long for images to load. -video will need to be even faster. My clients are often confused about where their downloads are and how long it takes to get them. I also want the ability to offer souvenir albums, which I can not do. The send to client function is limited to 3 emails at a time... which requires multiple sends. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[SmugMug](https://www.capterra.com/p/209845/SmugMug/)[Zenfolio](https://www.capterra.com/p/207233/Zenfolio/)[ShootProof](https://www.capterra.com/p/210015/ShootProof/) Reason for choosing Pixpa Most features that I wanted/needed... However, I am not pleased with the most important one which is selling images to clients as digital downloads. Review Source RG Rosario G. Photographer Photography Used the software for: Less than 6 months ### "Pixpa is perfect tools for photographer " July 19, 2024 5.0 Help me to take care my clients. And I can show my portfolio Pros Easy front office, gallery for client and take care them Cons I don't stay much for say cons. So for the moment it's ok Review Source Response from Pixpa July 28, 2024 Hello Rosario, Thank you for sharing your feedback! We're thrilled to hear that Pixpa has been a perfect tool for you as a photographer. It's great to know that our easy-to-use client gallery features have helped you manage and showcase your work effectively. We're committed to providing the best experience for our users, and your positive comments inspire us to continue improving our platform. If you ever have any suggestions or need assistance, please don't hesitate to reach out. Thank you for choosing Pixpa to showcase your portfolio! Best, The Pixpa Team RL Rahul L. Small photo studio owner Arts and Crafts Used the software for: Less than 6 months ### "Very happy customer, looking forward for this long term journey. " December 1, 2022 5.0 I’m new customer to Pixpa. As a photographer, I was looking for platform that would let me set up my website with minimum to no coding. After researching a bit, i narrowed down to Pixpa. I’ve to say, I’m more than happy and much more relaxed with what Pixpa is offering and i’m more than satisfied to endorse this platform. This is exactly what i was looking for in terms of my website partnership. At this point, I’m staying with Pixpa unless they force my hand with crazy price hikes down the line but based on support and fair business practice and prices they shown me, it seems highly unlikely. What remains to be seen is, how can i use this platform to publish or tell my story.Very happy customer, looking forward for this long term journey. Thanks,Rahul Pros Following were key point of my “happiness”1. They did not package services like workspace and domain service. They gave and suggested good option but allowed me to have control over the plan structure and provide smooth integration across all key platforms i was looking at. 2. No matter how much they simplify, creating website is going to have certain technical aspects (as they should to provide users with flexibility). Being in IT industry and slightly blunt, i tried to “Just do it”. Intention was, i should get errors and let me see how Pixpa help me with those. Plan was to see if Pixpa is long term platform or just short term. By god, i was up for treat. I got errors and i got step by step articles and videos to fix those and they worked spot on !!3. In my opinion and so far observation, Pixpa seem to have paid attention to minute details and accepted feedback and integrated it to make it easier for other people. Cons This is not exactly "Cons" but i work in software industry and i write complicated code for living. They have strong framework (which is how it should be). Unless you get grip on this framework, you won't be able to put foot down. In my book, that is not Con but actually a great thing. But for some, who doesn't have even 5 mins to read the articles and just doesn't have patience to carefully look at error and go to right link, this will be con. (Personally i love Pixpa for this and i don't recommend you “directly putting foot down”.) Review Source Response from Pixpa December 28, 2022 Hi Rahul! We are thrilled to know that you have had such a great experience with Pixpa. We're very glad to have given you no room for complaint when it comes to building your website. Complete customer satisfaction is always our prime goal! - Team Pixpa SS Sina S. Photographer Photography Used the software for: Less than 6 months ### "Great way to share your work!" August 8, 2024 4.0 Pros It is very easy to use. And you have so many possibilities. Cons I had some technical difficulties with saving my page Review Source Response from Pixpa August 13, 2024 Hello Sina, Thank you for your review! We're thrilled that you find Pixpa easy to use and enjoy the creative possibilities it offers. We're sorry to hear you encountered some technical difficulties with saving your page. Your feedback is important to us, and we're here to help resolve any issues you might face. Please feel free to reach out to our support team—they're always ready to assist. We want to make sure your experience with Pixpa is smooth and enjoyable. Thank you for sharing your thoughts! Best, The Pixpa Team JB Jenn B. Business Owner Design Used the software for: 2+ years ### "Pixpa fuels my business and online sites since 2018" October 17, 2022 5.0 It's been the best experience ever in using a website and blog platform! Pros I love how easy it is to change templates, customise layouts, and that their customer service is there all the time from within the editor. They also have added so much functionality on a continual basis, and have accomodated me as much as they can when I have a feature request. Cons Sometimes, the formatting has be done a couple times as a change won't stick or appears not to have stuck. The only thing that seems to be missing is an ability to plug in functions like on wordpress. But, so far that is minor. Review Source Response from Pixpa December 20, 2022 Hello Jenn! It's awesome to see you enjoying Pixpa so much! We are constantly growing to improve as a platform and better meet the needs of our users. Your feedback is valuable to us in helping us reach that goal. Thank you for your kind review and feedback. - Team Pixpa JK Joachim K. Founder Photography Used the software for: Less than 6 months ### "Review of pixpa" July 17, 2024 4.0 Pros Cost/galleries and ease of use. Templates were also good Cons Could be cheaper and customer support could be faster Review Source Response from Pixpa July 29, 2024 Thank you for your feedback! We're glad to hear you appreciate the cost, galleries, ease of use, and templates. We strive to offer the best possible pricing and customer support turnaround times and are continuously working to improve. Your input helps us enhance Pixpa for everyone! Best, Pixpa Team EP Efthimis P. Photographer Photography Used the software for: 2+ years ### "The best value for money overall package for a pro photographer to maintain his own website!" October 17, 2022 5.0 I am using the service for the last five years and my experience is totally positive. I built and maintain very easily my own website and I really like the overall design and the aushthetics of the templates. For the last year i am also the author of two blogs that I am able to run directly from Pixpa. Pros Templates design, photo galleries design, simplicity of use, server up time, integrated blogging Cons I don't think that they are cons, they are just some useful updates need to be done. Just add VSCO and VERO in social icons. Add central management of the photos in one place so the user can have total control of the files. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Weebly](https://www.capterra.com/p/246168/Weebly/) Reason for choosing Pixpa I discovered Pixpa by "accident". Five years ago it wasn't so advertised. I guess I followed my intuition. I wanted something fresh. After five years of use I am very happy with my choice! Review Source Response from Pixpa December 21, 2022 Hi Efthimis! We're delighted that you discovered Pixpa. We're very happy to know that your experience with Pixpa was 10/10! Nothing makes us happier than seeing our users happy. We are constantly growing as a platform to better adapt to our user's needs and your feedback is crucial for that! Thank you for your review. We are very happy to have you on board! - Team Pixpa CW Christopher W. Photographer Photography Used the software for: 2+ years ### "Soloprenuer Full-time Creative" October 21, 2021 5.0 My overall experience has been good, and in business...That's amazing. Even when I had an issue they worked to fix it. Pixpa isn't something that I need to worry about while running my business. I'm thankful for that. Pros First its the customer service. I've worked with this software and I've had issues that they quickly resolved. I feel like I'm actually working with a team. I've built numerous pixpa websites for my friends who need a simple easy to use software to market themselves. To make my response simple.... All of my future websites will be through Pixpa. I'm obsessed with seeing my images on their landing pages. Cons I've been with Pixpa for a few years. So i've seen the version of the software that made me... let's just say, agitated. lol But they upgrade and made a tweak here and there to make it better for the user so my con is possibly the video hosting. Can I host my videos through Pixpa, instead of a third party? not sure. Reason for choosing Pixpa The photography benefits and online store capabilities. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) I wanted something more tailored to photography. Review Source Response from Pixpa November 8, 2021 Hi Christopher! Thank you for being such a long time supporter of Pixpa! We are delighted to know that Pixpa has been able to meet your needs and requirements. We take customer service very seriously and are very glad that our Customer Support team has been able to assist you wherever needed. We are constantly striving to make our platform better adapted to the needs of our users. Your feedback is an important part of that process. So, thank you very much for leaving us your kind review. - Mia EG Enzo G. Photographer and Media Producer Media Production Used the software for: 6-12 months ### "Great platform for Photography Portfolio, and Blogging. " June 2, 2024 4.0 Pros I love the amount of content that I can upload to Pixpa, and I am a big fan of being able to organize a blog, a portfolio, a contact platform, and a selling platform all on the same website, for an affordable price in comparison to most other website platforms. Cons I wish Pixpa would get cheaper after users reach 6 months, or 1 year, upon possibly agreeing on long term deals. Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Price is more friendly and Pixpa is a more versatile platform. Review Source Response from Pixpa June 3, 2024 Hi Enzo, Thank you for your positive review and feedback on Pixpa! We're thrilled to hear that you're enjoying the platform and finding it a great fit for your photography portfolio and blogging needs. Your appreciation for the ability to seamlessly organize and manage your blog, portfolio, contact platform, and selling platform all in one place, at an affordable price, truly resonates with our mission. We're glad you found Pixpa to be a more versatile and budget-friendly option compared to Squarespace. Regarding pricing adjustments for long-term users. we do have annual and bi-annual plans that offer a great discount value. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help you make the most of Pixpa! Warm regards, The Pixpa Team DS Don S. owner Photography Used the software for: 1-2 years ### "A Good, Basic Website Developer/Host" October 15, 2021 4.0 Pixpa is perfect for what I want – a showcase for special photographic images. I do not sell, so I do not use their shopping system. The customer support is excellent. You can work with a live chat line at any time. The support personnel are very quick to respond and are extremely helpful. They are as good (probably better) than any other provider. Pros Pixpa is very similar (very similar!) to SquareSpace but at a lower cost. There are some interface differences between the two and some things are better on SquareSpace and some are better on Pixpa. For me, I like how picture size is controlled with dragging a handle on the picture, rather than SquareSpace's very clunky spacers. Cons Sometimes it is not too clear where to make a setting or adjustment. Pixpa seems to put settings all over the place. But you get used to it. Also, there are sometimes that there seems to be some extra space that I cannot seem to get rid of. I am sure I am missing a setting somewhere, but that goes back to my first point. Reason for choosing Pixpa Price and photo sizing method. Review Source Response from Pixpa November 8, 2021 Hi Don! We are very happy to know that you have had a positive experience with Pixpa. Good to hear that our customer support team was able to help you out promptly whenever needed. Customer service is always our prime focus. We are currently working on adding more help articles and tutorial videos to make the learning curve easier for our new users. Your feedback is very important to us in helping us grow. We are striving to make our platform better adapted to our users' needs and requirements. Thank you for leaving us your review, your feedback is very valuable to us. - Mia GB Gary B. Owner Photography Used the software for: Less than 6 months ### "Great & Cost-effective Website Builder" March 16, 2024 5.0 Pros It was so easy to setup and create my website. The many templates give you so much choice to be creative. The cost compared to other website builders I have tried is much more cost-effective. Cons At this time, I can't think of any issues that I have come across. Switched from [Zenfolio](https://www.capterra.com/p/207233/Zenfolio/) I found Pixpa more cost-effective but with many more options to choose from and is easier to use. Review Source Response from Pixpa March 18, 2024 Hi Gary, Thank you for sharing your positive experience with Pixpa! We're thrilled to hear how easy and cost-effective you found our platform for setting up your website. Our goal is to provide a diverse range of templates that empower our users to unleash their creativity without breaking the bank. It's wonderful to learn that this was exactly your experience. We're also glad that the transition from Zenfolio to Pixpa was a smooth one for you, highlighting the value and ease of use that Pixpa offers. Your feedback is invaluable to us, and it reinforces our commitment to continue enhancing our services to meet and exceed the needs of our creative community. If you ever encounter any questions or need assistance, remember that our friendly support team is always here to help. And if you find yourself brimming with more creative ideas or in need of new features, we'd love to hear from you! Best, Pixpa Team gV greg V. retired!! Photography Used the software for: Less than 6 months ### "Website builder for a retiree" May 23, 2023 5.0 I wanted to create a website where I could share my photography with family and friends, as well as others who are interested in my work. I was able to get my website up and running in less than 6 hours, which is not bad considering that I have no experience in website development. Their templates are simple to modify and the website editor is simple to understand and use. I am very glad to have found Pixpa when searching for a way to create my website. Pros The process of setting up a website for my photography was straightforward for me, even though I had no experience with website development. The chat function for customer support was superb, with friendly, helpful people on the other end of the line. They are creative in helping and are patient as I tried to explain what I wanted to do, or what mistake I think I made. The price for the website seemed fair when compared to other services out there. The system is quite flexible, allowing me to grow my website in the future and add other features/pages to my website. Cons While the examples and directions on how to do certain things are helpful, they are definitely geared towards those who know what is going on. Perhaps they could add a glossary to explain some of the more important phrases or words, so a user without much knowledge of website development could better follow their examples.Beyond the above, which is probably related more to my inexperience than any fault of Pixpa, I am hard pressed to find a problem with Pixpa Review Source Response from Pixpa November 30, 2023 We're absolutely thrilled to read your feedback! 😄 It's awesome to hear that you found setting up your photography website straightforward, even without prior experience in website development. Our support team is delighted to know they could assist you effectively, and your kind words mean a lot to us! We appreciate your suggestion about adding a glossary to make things even more user-friendly, and we'll certainly consider it. We want Pixpa to be as accessible as possible for all users. Thank you for choosing Pixpa, and we're here to support your website journey every step of the way. MP Mikko P. Photographer Photography Used the software for: 1-2 years ### "Great website builder for photographers" September 14, 2021 5.0 So far, so good. Overall experience has been very good. I really like the ease of use and ability to have almost all features in one package that is affordable in pricing. If you are a photographer Pixpa is a no-brainer and support is just wonderful. Pros I really like the client galleries feature in Pixpa, which is a great way to deliver photos/files to customers. I also like many tailor-made features for photographers such as watermarking images if needed, right click protection and so on. Templates are impressive and customer support is unparalleled in its friendliness and efficiency and its available 24/7. It is that good! Cons There could be more storage space included in the basic plans and multilingual sites can be challenging to build (to be honest there are tools translate menus and other functions but in order to have a website running completely in two or more languages you may need to buy multiple sites/plans). Integrated booking feature would also be nice to have Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[SmugMug](https://www.capterra.com/p/209845/SmugMug/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Pixpa It offered more features I needed as a photographer on a ok price compared to others and it is relatively easy to use. Some of the features are unique. You get a feeling that designers of this platform had photographers in their minds and that is not a case with some alternatives. Review Source Response from Pixpa September 29, 2021 Hello Mikko! We are very happy to know that you have been enjoying Pixpa. Great to see you loving our client galleries! Thank you for choosing Pixpa and for taking the time to leave us a review! - Mia JNG Jennifer Noemi G. artist Arts and Crafts Used the software for: Less than 6 months ### "Good choice for affordable, easy to use site with great templates. " April 11, 2022 4.0 Excellent. I finally made a professional website for my artwork portfolio that was in my limited budget and it looks very professional like I had been envisioning. Pixpa helped me realize this long standing goal very easily with lots of assistance. Pros Price was the best considering that the templates were much better for what I wanted for an artist portfolio, than the other more popular web builders in the same price range. The templates are very good visually. Customer service is fantastic! They helped me with every detail when I got stuck, the time zone difference makes it so that sometimes there was a delay in response, but they usually respond right away, and always solve the problem and give good attention. The customer service really helped me so much and helped me customize some nitty gritty details whenever it was possible. I felt they went the extra mile for me. I think it is a site that is easy for people who are not tech savy like me, and again customer service helps you when you get stuck. Cons There were some minor limitations in the customizations that were possible that I would ideally want for my site, but I am still satisfied with the final site. Also I have yet to figure out the tax configuration for the web store, so the shop seems a little more complicated than I hoped. I'm sure the customer service may be able to help me, although because they are based in India I think I'm not sure how expert they will be in U.S state taxes, so worst case I may have to use another site for my shop and link to it in my website. Reason for choosing Pixpa Ease of use and also the price was much less. Review Source Response from Pixpa May 3, 2022 Hi Jennifer Good to know you found Pixpa to be a good choice for your needs! We consider customer service to be our foremost priority. It's great to hear that our Customer Support team was able to help you iron out any issues that you had. We encourage you to contact our wonderful Customer Support team for any queries or issues you may have. It is wonderful to have you onboard with us! Thank you for the review. - Team Pixpa Similar Products Featured ## Related categories [Blog](https://www.capterra.com/blog-software/)[Website Builder](https://www.capterra.com/website-builder-software/)[Shopping Cart](https://www.capterra.com/shopping-cart-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.