# Page 8 | Pixpa Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Pixpa the right Website Builder solution for you? Explore 592 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152263/Pixpa/reviews --- Pixpa 4.7 (592) [View alternatives](https://www.capterra.com/p/152263/Pixpa/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Pixpa ## Showing most helpful reviews Showing 176-200 of 592 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NM Norma M. Photographer Photography Used the software for: 2+ years ### "I have been using Pixpa for years and I'm really happy with it." March 14, 2024 4.0 Pros Ease of use, professional looking templates and reasonably priced. Great customer service, they are always prompt and helpful. Cons The SEO development could be improved. More help needed for SEO dummies like me. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Pixpa is much cheaper and easier to use. Review Source Response from Pixpa March 18, 2024 Hi Norma, Thank you for your long-standing support and for sharing your positive experience with Pixpa! We're delighted to hear that you appreciate our ease of use, professional templates, affordability, and customer service. We take your feedback on SEO development seriously and are constantly working to enhance our SEO features and resources to better support all our users, including those new to SEO. We're thrilled that Pixpa's value and user-friendliness were key factors in your switch from Wix. Your continued satisfaction is our top priority, and we look forward to supporting your success for many more years to come! Best, Pixpa Team BC Bj C. Owner Photography Used the software for: 2+ years ### "Pixpa created me on the web." October 29, 2021 5.0 My photography business depends on my website to display a portfolio, deliver product, and if I wasn't so lazy, my blog would be more active. I haven't even begun to dive into the e-commerce side of it, but that's next. The best investment here has been the outstanding customer service they provide. Always right on it with answers and fixes. My site is never down, and always functional, thanks to these guys. Pros After looking through lots of website software, I selected Pixpa for ease of use, professional templates, and a very attractive price point. The private client folders with download capabilities make it sooo easy for my clients to receive their photos in a timely manner. Cons I honestly can't think of anything that I would change at the moment. I really, really find myself completely satisfied with the product Reason for choosing Pixpa Simply ease of use and affordable price. Plus I liked the templates best. And I found their support team is everything that I expect....really strong. Review Source Response from Pixpa November 8, 2021 Hello BJ! We are thrilled to hear that you had such a stellar experience with Pixpa! We are very happy to know that our client galleries have been serving you and your clients so well! Thank you very much for your kind review. - Mia Munirih M. Photographer Photography Used the software for: 1-2 years ### "No Regrets with Pixpa" September 23, 2021 5.0 Pros It is very easy to use and has great customer service. All my queries are answered in a very timely manner, and they are always able to help me. The overall features available are great and I am guilty of not using Pixpa to its full potential. There are also several different tiers of subscription which are perfect for different users with varying needs. Cons So far, I've had no problems with Pixpa! Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Pixieset](https://www.capterra.com/p/207189/Pixieset/) Reason for choosing Pixpa I found a website template that I loved and was able to easily edit it to suit my needs, more so than the others. Easy to use GUI Review Source Response from Pixpa September 29, 2021 Munirih we are very happy to know that Pixpa has left you no room for regrets. Great to see that our platform has been working so well for you in every way - Mia ZF Zaccari F. Photographer Photography Used the software for: Less than 6 months ### "Pixpa Website" September 25, 2022 5.0 Satisfied Pros I love the way pixma showcases my portfolio. If you're a beginner it's very easy to use while still giving you a professional looking portfolio. I haven't used any features yet as in the blog or store, or the client app, but everything seems to be well put together for my needs for photography. Cons The website looks really good when you're using a computer I was having a few issues with how it was looking when I viewed my site on my phone at first, only half the page was loading and I will have to refresh for the full page to come in, It may have just been an issue at the time because I haven't had that problem lately. Other than that everything else seems to be working just fine. Reason for choosing Pixpa Better for photography Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) They were more expensive and didn't have all the features that pixpa has. Squarespace seems to be more for other types of e-commerce, not so much for photography. Review Source Response from Pixpa December 22, 2022 Hi Zaccari! We're very happy to know that Pixpa was able to meet your needs as a photographer and help you set up your beautiful website. We are constantly growing to improve as a platform and better meet the needs of our users. Your feedback is valuable to us in helping us reach that goal. Please reach out to our Customer Support team for any issues you have with your website. - Team Pixpa CF Ciro F. Mr Information Technology and Services Used the software for: Less than 6 months ### "Pixpa website is very easy to use. " November 1, 2022 5.0 The goal I initially set myself was to publish my photos and sell them to customers. Pixpa allowed me to create my own personal portal for public galleries and private galleries with password access. Unfortunately I haven't been able to sell the photos yet, probably because I haven't set the tags and SEOs for each page well. Pros I initially had a hard time understanding how I should set up my solution. I took advantage of the templates and suggestions I got from contacting online support. I found the solution for each question and finally managed to implement a solution perfectly suited to my needs. The online assistance is very effective and very fast, I have never been left alone, they have always solved all the problems relating to the setting of the templates. Cons To implement your solution Pixpa requires a good experience, but this is normal. It would be useful to have a more adequate support for the sale of products, such as a client's lending method Reason for choosing Pixpa I chose Pixpa because I had the opportunity to try it for 30 days and then also because I took advantage of a discount for the purchase of the service for 24 months. The trial period allowed me to verify compliance with my needs, especially for the ecommerce part. Review Source Response from Pixpa December 15, 2022 Hi Ciro! We're delighted to know your experience with our platform has been so wonderful so far. It's great to have you onboard with us. We encourage you to contact our wonderful Customer Support team for any queries or issues you may have. Thank you very much for your lovely review! - Team Pixpa LD Lea D. Founder/Photographer Photography Used the software for: 2+ years ### "Amazing, easy to use and great customer support" June 23, 2021 5.0 Pros I love this because it’s so easy to create a professional website with it, one that I can not only show clients as a portfolio but also to have a great platform to send the photos to them. It helps with the business for sure. And I have never in my life found such a great customer service nowhere on the internet. I contacted them many times and they solved all of my issues super fast. They are amazing at what they do, only for this one thing (customer support) I would stay with them. I’m honestly a fan! Cons I like everything about the software honestly. Maybe I could use an easy calendar like booking system which is built in so that I can get bookings super easily from the site. And would be good to have some templates for pricing/packages. Otherwise it’s amazing!!! Review Source Response from Pixpa June 24, 2021 Thank you Lea for choosing Pixpa for your website. We absolutely love your work and your website looks great! TM Teresa M. Artist Arts and Crafts Used the software for: 2+ years ### "Pixpa Website " July 29, 2022 5.0 Fantastic! Pros My website looks beautiful and is easy to manage and edit. The customer is amazing! Their response time is incredibly fast, typically within the hour, and my problems or concerns are always addressed in a timely manner. I'm nothing but impressed! Cons I would like to see a better integration of videos. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Pixpa The features available and the cost Switched from [PhotoShelter for Photographers](https://www.capterra.com/p/229274/PhotoShelter-for-Photographers/) The cost Review Source Response from Pixpa December 23, 2022 Hi Teresa! We're thrilled to hear that your experience with Pixpa has been 10/10. That's exactly what we like to hear! It's great to hear that our Customer Support team was able to help you iron out any issues that you had. Thank you for your review! - Team Pixpa AS Andrew S. PHOTOGRAPHER Photography Used the software for: 1-2 years ### "Pixpa is excellent! " August 16, 2022 5.0 It has been a wonderful relationship! Pros Really it is the best software for websites I have ever used. I have been in business for 30 years and have tried many many site building software but Pixpa tops them all! Cons I think they need to offer new templates that really show that they are different from other software companies. They offer a great variety but as a photographer I am always looking for a way to be different and a template that was really spectacular with the WOW factor would be awesome. Review Source Response from Pixpa August 24, 2022 Hi Andrew! We're very happy to know that you've been enjoying Pixpa! We're constantly evolving as a platform to better meet our users' needs and your feedback helps us do that. Thank you for taking the time to leave us a review! - Team Pixpa PT Paul T. Owner Non-Profit Organization Management Used the software for: Less than 6 months ### "Amazing customer service and great product." May 11, 2023 5.0 Pros Very, very friendly and helpful customer service which was extremely refreshing. Wide range of easy to edit templates as well as easy to use tools to build your own layout / design. All in all, I have to say I am very impressed and happy with the service at an affordable price. I will continue to use Pixpa for a long time and I highly recommend that you do to. Cons Honestly, I have no complaints with the product or service at this time. Reason for choosing Pixpa For the price I felt like it was the best option out of them all and the friendliness and willingness for customer service to work with you really was my deciding factor. Great customer service. Review Source Response from Pixpa November 30, 2023 We're absolutely delighted to hear your feedback! 😄 Thank you for your kind words about our customer service and the product itself. Providing a positive experience for our users is our top priority, and it's wonderful to know that you found our team friendly and helpful. Thanks for being a part of the Pixpa community! VR Verified Reviewer Photographer Photography Used the software for: 2+ years ### "Incredible support service " October 8, 2021 5.0 I've build and rebuild my website here, I've created galleries for clients and managed different sized projects. I never had an issue and the customer service is just AMAZING. Pros I never had an issue and the customer service is just AMAZING. They're still evolving the themes and the quality of the service, also if you have some trouble with payment or upgrade/downgrade they're super helpful and fast to give money back. Cons Some integration could be added, but they're still growing. Also for a long time they dedicated zero time to new blog templates (but now they're super good!) Alternatives considered [Pixieset](https://www.capterra.com/p/207189/Pixieset/) Reason for choosing Pixpa More friendly and incredible support. Review Source Response from Pixpa October 20, 2021 We are very happy to know that you have had such a positive experience with Pixpa. We take customer service very seriously and we are glad that our Customer Support team was able to help you when needed. Thank you for your review. - Mia DH Dan H. Owner Photography Used the software for: 1-2 years ### "Love the website builder" September 19, 2021 5.0 I wanted to re-design my photography website with a fresh and modern look and after spending a long time looking at many different platforms, I decided to use Pixpa based on the wide range of templates and design options available as well as the ability to sell my images directly from my website. The who experience using pixpa is very straight forward and there are so many great features and ways to customise your website. The support pages are also really useful, and if you can't find the answer to your query, the support helpdesk are always super quick to respond and even send personalised video clips to actually show you what to do in order to resolve the query. I absolutely love this platform and would recommend to any photographers looking to build a portfolio or online store! Pros Graet range of templates and customisation options Modern looking site Great support Cons Maybe have more storage included in the subs Alternatives considered [Zenfolio](https://www.capterra.com/p/207233/Zenfolio/) Reason for choosing Pixpa Zenfolio slow, often has outages and not good overall value for money Switched from [SmugMug](https://www.capterra.com/p/209845/SmugMug/) Wanted more customisation ability and template options Review Source Response from Pixpa September 29, 2021 Hey Dan! We are very happy to know that you are loving Pixpa. Customer service is something we take very seriously so we are extremely glad to know that our Customer Support team was able to help you with everything you needed. Thank you for your review! - Mia CH Chrissy H. Photographer Photography Used the software for: 1-2 years ### "Excellent, affordable service with great templates and great customer service" September 9, 2021 5.0 I love so many things about Pixpa, including the fact that that let you do a free trial period without entering your credit card information, their clean and up to date templates, the fact that they are always improving upon their websites,and their wonderful customer service. Pros Pixpa staff make this software more and more straightforward to use the longer that it is around. The templates are clean and offer a variety of different themes, and the customer service has always been excellent, with the Pixpa customer service experts consistently responding within 5 minutes or less. Cons There was a bit of a learning curve getting use to this website editor as opposed to other WYSIWYG editors, but the learning curve was not very steep and it didn't take me long to get used to it. Alternatives considered [WordPress](https://www.capterra.com/p/131687/WordPress/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[Divi](https://www.capterra.com/p/201958/Divi/) Reason for choosing Pixpa Pixpa was the best value for my money. Review Source Response from Pixpa September 29, 2021 Hi Chrissy! Your review title summarizes everything we want to be and we are delighted to know that we have succeeded in that for you! We are working on making the learning curve easier by adding more help articles and tutorial videos. Thank you for choosing Pixpa and for taking the time to leave us your lovely review! - Mia GP Gary P. Owner Photography Used the software for: Less than 6 months ### "Easy and beautiful website builder" May 30, 2024 5.0 Overall, I'd recommend Pixpa to anyone looking for an easy-to-use platform at a good price. It's perfect for beginners like me and anyone who values a great balance of features and affordability. Pros Set up was really easy (even as a newbie) and I was able to get a website up rather quickly. It's intuitive to use, and everything feels well-organized. Even as a beginner, I was able to build a website I'm proud of. There's a wide variety of beautiful and customizable templates. I found one that perfectly suits my style and helped me showcase my photos. Considering all the features and how easy it is, I think it's great value. I get all the features I need to create a professional website. Cons While there's an app store with additional features, it doesn't have the same extensive range of options as some larger website building platforms. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[WordPress](https://www.capterra.com/p/131687/WordPress/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/)[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing Pixpa Good value for the features and styles that you get. Review Source Response from Pixpa June 3, 2024 Hi Gary, Thank you so much for taking the time to share your experience with Pixpa! We’re thrilled to hear that you found our platform easy to use and that you were able to create a website you’re proud of, even as a beginner. Our goal is to provide an intuitive and organized experience for all users, and it's wonderful to know that our variety of customizable templates helped you showcase your photos perfectly. We appreciate your feedback regarding the app store. We are continuously working to expand our offerings and improve our features to better meet our users' needs. Your recommendation means a lot to us, and we’re glad you found Pixpa to be a great value for the price, offering the balance of features and affordability that you were looking for. We're committed to helping creators like you build stunning, professional websites with ease. If you ever have any suggestions or need assistance, feel free to reach out. Happy website building! Best regards, The Pixpa Team IB Ion B. Photographer Photography Used the software for: 6-12 months ### "Preety good" December 27, 2022 4.0 Pretty good I'd recommend it. Pros I use Pixpa as the better alternative of what is ( or was a year ago) on the market - Squarespace, Pixieset and others I can't really remember that offered a trial period. Good choice of gallery templates, the ability to sell digital products and prints without setting up an online store, good client galleries. Found to be the best for my needs as a photographer - saves my time and eyes (I do write HTML/CSS code regularly but I rather shoot pictures than stare at a white screen all day). Seems to add new features every 3 or 4 months. Cons There is a lot to be improved - most templates are set at 1200px wide - max at 3000px (and you need to dig deep to find the option). Neither are good for 4k monitors that max out at 4096px, contact forms can add multiple custom choices but no ability to upload files/pictures with the message, image upload is set at minimum resolution as default (dig deep through menus to change that), no full google fonts integration, no custom email address option as far as I know. Review Source Response from Pixpa November 30, 2023 Thank you for sharing your feedback on Pixpa! 😊 We're pleased to hear that you've found Pixpa to be a better alternative for your needs as a photographer and that you appreciate features like gallery templates, the ability to sell digital products and prints, and client galleries. Based on your feedback, we have increased the number of Google Fonts available now and also added the ability for users to upload their own custom fonts. We also appreciate your constructive feedback and suggestions for improvement. Your comments about template width, contact forms, and image upload settings are valuable, and we'll take them into consideration as we work on enhancing Pixpa. If you ever have more ideas or questions in the future, please feel free to reach out. We're here to support your photography journey and make Pixpa even better! EF Edi F. Photographer Photography Used the software for: Less than 6 months ### "Photographers opinion." April 28, 2024 5.0 Pros Client galeries and how easily shareable they are. Cons Nothing at this current point in time, everything was decent. Review Source Response from Pixpa April 30, 2024 Hello Edi, Thank you for your positive review! It's fantastic to hear that you are enjoying the client galleries feature and finding it easy to share your work with clients. At Pixpa, we aim to provide tools that are both functional and user-friendly for photographers like yourself. We're delighted that everything has met your expectations so far. Should you have any suggestions or need assistance in the future, please don't hesitate to reach out. Your feedback is invaluable as we continue to enhance our services. Thank you for choosing Pixpa. Best, Pixpa Team IR Immanuel R. Photographer Photography Used the software for: 6-12 months ### "Pixpa saved my life! " March 28, 2024 5.0 Pros I had been using Weebly for many years and grew frustrated and annoyed at their high costs until I found Pixpa. I love how affordable they are and the range of features that they offer and as a result, my website is doing much better than it was when it was at Weebly. Cons None so far. Pixpa catered to the needs I was looking for at the budget I had. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Pixpa Because they are super easy to use and they are very affordable. Switched from [Weebly](https://www.capterra.com/p/246168/Weebly/) Too expensive and their user interface was outdated. Review Source Response from Pixpa April 4, 2024 Hi Immanuel, We're thrilled to hear how Pixpa has made a significant impact on your online presence, and we're grateful you took the time to share your experience. It's heartening to learn that our commitment to affordability and a comprehensive feature set has resonated with your needs. Our goal is to continue providing an intuitive, cost-effective platform that empowers creatives like you to showcase your work with ease. If there's anything more we can do to enhance your experience or if you have further insights to share, please don't hesitate to reach out. Best, Pixpa team IF Ivonne F. Fotograaf Photography Used the software for: Less than 6 months ### "Geweldige websitebouwer, helaas zonder IDEAL betalingsmogelijkheid in Nederland " May 31, 2023 2.0 Via deze site wil ik een eerlijke review schrijven en mijn twee sterren toelichten. Ik heb onlangs voor Pixpa gekozen om mijn eigen website te maken voor het verkopen van natuurfoto's. Over het algemeen ben ik erg tevreden over de functionaliteiten en de gebruikersvriendelijkheid van het platform. Echter, als inwoner van Nederland, ben ik teleurgesteld dat ik van Pixpa geen ondersteuning krijg voor IDEAL-betalingen. IDEAL is een populaire betaalmethode in Nederland en wordt veelvuldig gebruikt door klanten. Het ontbreken van IDEAL als betalingsmogelijkheid vormt een belemmering voor de verkoop van mijn foto's in Nederland. Niet alleen voor mij, maar voor iedereen die in Nederland via de Pixpa site wil verkopen. Ik heb meerdere malen contact opgenomen met de klantenservice van Pixpa, en meerdere keren mijn verzoek ingediend om IDEAL-betalingen toe te voegen voor Nederlandse gebruikers. Maar helaas is er tot op heden geen enkele vooruitgang geboekt. Dit heeft me gefrustreerd omdat ik geloof dat het aanbieden van deze betaalmogelijkheid in Nederland essentieel is. Als suggestie voor verbetering zou ik Pixpa willen aanmoedigen serieus te overwegen om IDEAL-betalingen toe te voegen. Kortom, Pixpa is een geweldige websi Pros Hoewel Pixpa technisch gezien een geweldige websitebouwer is, loop ik tegen een belangrijke beperking aan. Namelijk het ontbreken van IDEAL-betalingen voor Nederlandse gebruikers. Cons Het ontbreken van IDEAL-betalingen voor Nederlandse gebruikers. Review Source Response from Pixpa November 30, 2023 Hi Ivonne, We understand your concern about the absence of IDEAL payments for Dutch users, and we appreciate your feedback. We're always working to expand our payment options to serve our users better, and your input is valuable to us. We use Stripe and Paypal to provide online payment processing and we are working with them to enable the IDEAL option for Dutch users. If you have any more suggestions or questions in the future, please don't hesitate to reach out. We're here to assist you and enhance your Pixpa experience! Nelson T. Photographer Photography Used the software for: 2+ years ### "The best way to put your business online!" October 17, 2022 5.0 Pros It's very easy to use and intuitive, and what you see is what you get. If something is not working as you'd expect, just contact the support team and they are always ready to help you in the best way possible. Cons I wish that I could try different templates without losing all the formatting I did for the current Review Source Response from Pixpa December 21, 2022 Hi Nelson! Thank you for your kind review. We're very glad to know that you have been enjoying your experience with Pixpa. Customer service is our number one focus so it makes us happy to know that your experience with our Customer Support team was a positive one. - Team Pixpa RL Rachel L. photographer Photography Used the software for: 1-2 years ### "Simple Professional with out killing my wallet" October 9, 2021 5.0 Customer service has been great. Pricing is awesome. Look of my account is clean and professional. I love Pixpa. Pros I needed a simple professional set up. I found it. I also loved that it doesn't kill my wallet. I am a seasonal photographer so sometimes my website just sits. Its nice to know when I am not working I am not spending tons of money. It also is easy to use the preset templates. Which is great cause I really am not a computer person. Cons I am still not understanding to customize or use more advanced options. But not really a con because its something I know I need to work on. Alternatives considered [Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing Pixpa I went for something that just fit my flow. Review Source Response from Pixpa October 20, 2021 Hi Rachel! Thank you for your review. We are glad that you have found Pixpa to be helpful for your needs. Please check out our help site for detailed guides and tutorials. We are currently working on adding more help articles and tutorial videos to make the learning curve easier. Also don't hesitate to contact our Customer Support team for anything you need. Customer service is always our first priority at Pixpa. - Mia Patrick B. Owner Photography Used the software for: Less than 6 months ### "Great and Affordable Choice For Photographers" May 23, 2022 4.0 Overall the quirks are worth it for the affordability and ease of use. I now have a professional-looking site that was easy to set up. I switched over from the "Mug" competitor and this has been a great experience in comparison. I could never get their templates to look right, and stay that way, no matter what I did. Photography is mostly my hobby, but I like to maintain a web presence to make a few bucks here and there and Pixpa's tools are perfect for that. Pros I like how easy it was to go from nothing to a functional and attractive website. I did the majority of setting up my site in one day. It's easy to get things looking the way you want, especially once you get used to where everything is on their interface. Everything looks great on desktop and mobile - the latter of which is especially good since it gets auto-formatted. If I had to maintain two copies of the site, I never would. Cons At times it is a bit clunky. You have to upload things several times if you want to use the same photo in multiple places. I also found the drag-and-drop function to behave strangely on Firefox for macOS. And overall, some things in the interface just didn't make sense. But these are all minor compared to the overall experience. I also wish more storage was included for galleries - we all know how cheap storage is these days. Switched from [SmugMug](https://www.capterra.com/p/209845/SmugMug/) I was displeased with their rising prices and lack of templates for making site design easier. Their interface was also VERY frustrating to use, even after years of experience. Review Source Response from Pixpa July 1, 2022 Hi Patrick! We're very happy to hear that Pixpa proved to be an excellent and affordable choice for your needs. We are constantly growing to improve as a platform and better meet the needs of our users. Your feedback is invaluable to us in helping us reach that goal. Thank you very much for taking the time to leave us your review. - Team Pixpa Sherry P. Photographer Photography Used the software for: 1-2 years ### "A Gem Among the Many " March 3, 2023 5.0 I left Pixpa based on another's recommendation and regretted it. I took the hit and came back! So glad I did. You can be sure I won't jump ship again! Pros So easy to use, very customizable, and displays images beautifully. Cons There can always be more customizations and the developers are always adding more Switched from [Bookmark](https://www.capterra.com/p/158081/Bookmark/) It wasn't nearly as worth it and now I find out they're closing up shop. Review Source Response from Pixpa November 30, 2023 Thank you for your review of Pixpa! 😊 We're delighted to hear that you find it easy to use, highly customizable, and that it displays images beautifully. NR Nate R. photographer Photography Used the software for: 2+ years ### "Pixpa is one of the best for your website!" May 5, 2024 5.0 Pros The Pixpa team is amazing! They are fast, friendly and have an amazing amount of knowledge! Webpages are easy to make and the whole platform is very user friendly, even has options for those that have a bit more knowledge to create something different within. Their biggest strength is customer service, I never had to wait for hours, they usually get back to me within 5 mins or less and they are so helpful, its truly the best spot for your website! I highly recommend! Cons I can't think of any, anytime I think of a negative, it was usually a doing of my own because I messed something up lol, but they always timely helped me out and got me back and running :) Review Source Response from Pixpa May 8, 2024 Hello Nate, Thank you so much for your glowing review! We're thrilled to hear that you've found our platform easy to use and our customer service team responsive and helpful. At Pixpa, we strive to empower creatives like you with all the tools you need to bring your vision to life effortlessly. We're here for you anytime you need help, and we look forward to continuing to support your creative journey. Thanks again for choosing Pixpa and for recommending us – it means the world to us! Best, Pixpa Team HD Hermaris D. Photographer Photography Used the software for: 1-2 years ### "Affordable and easy way to build a website" October 29, 2021 5.0 I've used other website builders and Pixpa has been my favorite for my photography business, by a lot. Pros It is very user-friendly and straightforward. Cons Not having the option to use my own font, and sometimes not being able to use the colors I want. Reason for choosing Pixpa mostly price and then ease of use Switched from [Wix](https://www.capterra.com/p/169007/Wix/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Price and functionality. Pixpa is such an easy way to build a photography website without it looking clunky. Review Source Response from Pixpa November 8, 2021 Hi Hermaris! We are very glad to know that you found Pixpa to be an affordable, user-friendly and easy to use platform for building your website. Thank you for your review, your feedback is very important to us in helping us improve our platform and make it better adapted to our users. - Mia DL Dakita L. Executive Director Education Management Used the software for: 2+ years ### "Great Customer Support" October 17, 2022 5.0 Pros The best part about this software is that I can do most of it myself and what I cannot do, customer support steps in to assist and get it done. Cons I really do not have lease like about the software Review Source Response from Pixpa December 21, 2022 Hi Dakita! It's great to know that Pixpa was able to check the boxes for you in terms of pricing, ease of use, and customer support. We strive to always make our users happy and content so it's great to hear you had a positive experience. Thank you for your review! - Team Pixpa DJB Daniel James B. Videographer and Video Editor Media Production Used the software for: Less than 6 months ### "A Solid Low Cost Alternative to Other Expensive Web Builders " April 28, 2024 5.0 Pros Two things: 1. The price - $8 a month monthly, without an annual subscription. Annual subscription is around 50% off. 2. The customer service has been top-notch. During the day and night I have had two people stay with me while I built my site - and it has always been those same two people. Cons When I want to make adjustments, the page refreshes. So it's a lot of tinkering and waiting to see if you like the change. Switched from [Wix](https://www.capterra.com/p/169007/Wix/) I switched to Pixpa because of the pricing without sacrificing a reliable web builder. Review Source Response from Pixpa April 30, 2024 Hi Daniel, Thank you for your thoughtful review! We're delighted to hear that Pixpa's affordability and our dedicated customer service have made a positive impact on your website building experience. Your insight into the consistency in service, with the same support team members assisting you, is especially encouraging. We appreciate your feedback regarding the page refresh during adjustments. We're continuously working on optimizing our platform to enhance the user experience, and your comments are invaluable in this process. Thank you for choosing Pixpa over other options for its value and reliability. We're committed to delivering an even smoother and more efficient experience moving forward! Best, Pixpa Team Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.