# SphereMail Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about SphereMail Software - reviews, pricing plans, popular comparisons to other Facility Management products and more.

Source: https://www.capterra.com/p/152266/SphereMail

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# 

 SphereMail Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra verifies reviews

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

SphereMail

## What is SphereMail?

SphereMail: a cutting-edge decentralized smart mailroom management solution. Packed with robust features such as live answering services, virtual numbers, and flexible API integrations, it offers an unparalleled experience that boosts profitability. Its white-label option ensures brand personalization and patent-backed technology guarantees top-notch service. SphereMail is more than a tool, it's your partner in growth, fueling the future of virtual offices and mailroom management.

## What is SphereMail used for?

[Mailroom Management](https://www.capterra.com/mailroom-management-software/)[Shipping](https://www.capterra.com/shipping-software/)[Space Management](https://www.capterra.com/space-management-software/)

Top alternative

Featured

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SphereMail?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://spheremail.co/&name=SphereMail)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SphereMail

4.6 (11)

VS.

[4.8 (184)](https://www.capterra.com/p/190220/Parcel-Tracker/reviews/)

Starting Price

Contact vendor

Starting Price

$67

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (11)

Ease Of Use

4.9 (184)

Value For Money

4.9 (11)

Value For Money

4.7 (157)

Customer Service

4.6 (11)

Customer Service

4.8 (169)

## SphereMail alternatives

[4.4 (51)](https://www.capterra.com/p/159295/Click2Mail-Mailing-Online/reviews/)

Starting price

$0.40

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[4.6 (131)](https://www.capterra.com/p/150781/iLobby/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[3.7 (38)](https://www.capterra.com/p/175186/Transportation-Management-and-Trucking-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

Highest Rated

[ShippingEasy](https://www.capterra.com/p/128334/ShippingEasy/)

[4.8 (1,133)](https://www.capterra.com/p/128334/ShippingEasy/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/128334/ShippingEasy/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Barcode/Label Management

Print and scan barcode or labels

Barcode/Ticket Scanning

Scan barcodes to ensure accurate pricing and label tracking

Commercial Properties

Designed to serve commercial properties

SphereMail 35 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Print and scan barcode or labels

Scan barcodes to ensure accurate pricing and label tracking

Designed to serve commercial properties

Software specialized for corporate use

A collection of customer information such as contact details, demographics, previous interactions, etc.

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Store and organize documents in a centralized system

Manage, store and organize emails within the system or via third-party apps

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

For sorting and tracking mails and letters

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage and track all job information and associated tasks

Process of printing custom labels through various methods.

Manage and support multiple locations

Track orders throughout the fulfillment process

Track the parcel or consignment delivery status

Manage and organize the shipping, tracking, and delivery of packages

Helps control, track and monitor printing processes

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

For residential properties

Search and filter data across systems to locate required information by entering keywords or certain criteria

Calculation of shipment price based on size, weight, route, timeframe, and carrier.

The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.

Generate or print labels that contain shipping information for packages

Manage and track orders being shipped to customers

Integrates with shipping services

Digitally capture and store a person's handwritten signature

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

4.4 (11)

4.4

Based on 11 reviews

## Pricing

Value for money

4.9 (11)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.9 (11)

4.9

Based on 11 reviews

## Integrations

[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[

HubSpot Service Hub](https://www.capterra.com/p/182476/HubSpot-Service-Hub/)[

FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/)[

OfficeRnD Workplace](https://www.capterra.com/p/232841/OfficeRnD-Hybrid/)[

Nexudus](https://www.capterra.com/p/151221/Nexudus-Spaces/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (11)

4.6

Based on 11 reviews

## User reviews

Overall rating

4.6

Based on 11 reviews

Filter by rating

5(8)

4(2)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Alan "Al" W.

Managing Director

Executive Office

### "Great for My Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 23, 2018

Pros

We rolled out Spheremail to new customers starting mid-2017. I love that it's an evolving product and the team at Spheremail is always open and responsive to new functionality suggestions. This is very uncommon for cloud software products, where your suggestion tickets just disappear.

Cons

Since this is an evolving product, sometimes functionality can be a little difficult to find and/or use. There's a new platform rolling out in the future which I'm sure will resolve this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RW

Rachael W.

Events & Community Manager

### "Quickly becoming the most valuable tool for coworking!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 27, 2018

This helped me manage a large part of my job role and have been able to move on to handle more. Definitely recommend this for EVERY coworking space.

Pros

Easily add customers to platform and manage them from there. Easy to add new mail, scan and forward items. Really, I don't have any problems with Spheremail, which says a lot considering I use the platform multiple times every day. Customer service is phenomenal! If I do come across something, say a new customer's bank isn't listed, they add it within a few days. Reach out and they're there to help!

Cons

It is a new thing, they are still working on a developing need in the workplace so you will come across a thing and say why isn't this..., but just email them and let them know and it's solved within days. Recently added a new notification system to let you know when they add all this stuff but an updated FAQ/Help section would be amazing!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SG

Sarah G.

Adminstrator

Executive Office

### "Great service with even better support. As a partner, our customers love the options"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2018

Our clients get more peace of mind about how their mail is being handled and have a way to better plan their visits to the box or their forwards as requested. It helps us provide better service and gives us a competitive edge to companies selling simply physical mailboxes.

Pros

It's easy to use and gives a very comprehensive service to any of our mailbox clients. We love the level of detail we are able to provide about the mail and our customers love the requests they can make to better handle their mail all in one place.

Cons

Some of the features, while helpful for many, are not necessary for some and cannot be turned off (like email notifications) or we would like to have features that are currently unavailable. However, every time we email support they give us great feedback and they have made many updates fixing or improving features to how we would like them. They always inform us of when a feature will be upgraded at the next update.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MW

Mazy W.

Owner

### "So far so good. I LOVE that they are growing so quickly. Great customer service. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

August 23, 2017

Pros

My most favorite thing about the software is that it's SO simple to use and to learn. I really like it a lot, so far!

Cons

Haven't found anything yet that I don't like except that I haven't been able to figure out how to assign mailbox numbers that are in the 4 digits.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

julie k.

### "We can't do without Spheremail!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 14, 2017

We have been using Spheremail for almost six years. In that time, it has become so much more robust, offering many more features and options. Whenever I have an issue, Customer Service is always ther to help me. I thank Spheremail every day for making my mail handling easier.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TB

Tabari B.

### "Great piece of software. "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

February 9, 2017

If you are a coworking space provider or in the office services business this software is a must. Sphere Mail allows you to add additional revenue to your business while taking up very little space. I gave four stars instead of five because the interface could use some work. Keep up the good work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GL

Gina L.

### "Excellent Addition To Any Space"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 3, 2017

We have been using Spheremail from their and our beginning. Great product and an overall value add for any coworking type business.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CK

Caitlin K.

### "Love spheremail!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 2, 2017

Spheremail has been awesome in allowing us to streamline our mail system at our coworking space. It's generally easy to use and an incredible value for the price. Hasan and his team have also been tremendously helpful and always answer any calls to address any questions or walk me through any issues. My only feedback is that it could use some slight interface improvements in terms of design and user/customer experience.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 8, 2017

Hi Caitlin, We greatly appreciate your feedback. Thank you! We are working on improving the UI, and I am sure that everyone would appreciate. Let us know if there is anything else we can do to make it even better. Sincerely, Hasan Mirjan CEO SphereMail

KC

Kathryn C.

Owner/Founder

Real Estate

### "Automated Services with SphereMail help our Business Grow"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 25, 2017

myBusinessBar was Utah's first coworking business center. As such, we have been 'pitched' numerous white label options to help automate and streamline our services. We decided on SphereMail because of the superb functionality of their platform, and the ease it provided our clients for sign up and mail receipt, all of which is offered at lower rates than many of their counterparts.

Pros

Simplicity of client sign up, profile management, mail handling/scanning services, and reporting tools.

Cons

30 days net payment can seem like forever for a small operation

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 25, 2017

Hi Kathryn, Thank you so much for your feedback. Just to note we have an option to elect our flat rate plan option where it allows you to use any third party payment gateway/processor to avoid the 30 Net payment. As always, we are always here to help. Sincerely, Hasan Mirjan CEO SphereMail

AB

Alysha-Aubrey B.

### "On the daily"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

January 25, 2017

I use SphereMail every day and most days I have no problems at all. The interface is easy to use and is efficient. The only time I run into problems is when I have a question I need answered. The FAQ is completely out of date and there is no simple way to contact anyone to address my concerns. Otherwise, I love it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 27, 2017

Hi Alysha-Aubrey, Thank you for your feedback. I'm sorry that you've had trouble reaching our support team, and getting answers to your questions. We are always here to offer support at support@spheremail.co and our response time is usually within 30 minutes. At the bottom of our FAQ page (which is kept up to date) you may find our contact email: https://spheremail.co/footer/get\_faq Again, we are sorry if this was not clear. Sincerely, Tom Montgomery Account Executive SphereMail

[View all Reviews](https://www.capterra.com/p/152266/SphereMail/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)