SphereMail

4.5 / 5 8 reviews

Who Uses This Software?

We began working with Coworking Offices, Shared Office Spaces, and Executive Suites that offer virtual offices. We are currently moving into the enterprise business market.


Average Ratings

8 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Pricing Details
    We offer 2 options, a revenue share model and per user model.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • SphereMail
  • spheremail.co/
  • Founded 2011
  • United States

About SphereMail

SphereMail's virtual mailbox solution allows your members to access all of their incoming postal mail online. Our cloud based mail management software speeds up your own administrative tasks (forwarding, scanning, notifications) all within a clean, well-organized online platform. No more writing emails or searching through spreadsheets---SphereMail takes the work out of mail management.


SphereMail Features

  • Barcode Scanning
  • CASS Certified
  • Duplicate Management
  • Graphical Mail Piece Designer
  • Intelligent Mail Support
  • Job Management
  • Package Tracking
  • PAVE Certified Presorting
  • Signature Capture

SphereMail Reviews Recently Reviewed!

So far so good. I LOVE that they are growing so quickly. Great customer service.

Aug 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My most favorite thing about the software is that it's SO simple to use and to learn. I really like it a lot, so far!

Cons: Haven't found anything yet that I don't like except that I haven't been able to figure out how to assign mailbox numbers that are in the 4 digits.

We can't do without Spheremail!

Feb 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using Spheremail for almost six years. In that time, it has become so much more robust, offering many more features and options. Whenever I have an issue, Customer Service is always ther to help me. I thank Spheremail every day for making my mail handling easier.

Great piece of software.

Feb 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: If you are a coworking space provider or in the office services business this software is a must. Sphere Mail allows you to add additional revenue to your business while taking up very little space. I gave four stars instead of five because the interface could use some work. Keep up the good work.

Excellent Addition To Any Space

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been using Spheremail from their and our beginning. Great product and an overall value add for any coworking type business.

Love spheremail!

Feb 02, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Spheremail has been awesome in allowing us to streamline our mail system at our coworking space. It's generally easy to use and an incredible value for the price. Hasan and his team have also been tremendously helpful and always answer any calls to address any questions or walk me through any issues. My only feedback is that it could use some slight interface improvements in terms of design and user/customer experience.

Vendor Response

by SphereMail on February 08, 2017

Hi Caitlin, We greatly appreciate your feedback. Thank you! We are working on improving the UI, and I am sure that everyone would appreciate. Let us know if there is anything else we can do to make it even better. Sincerely, Hasan Mirjan CEO SphereMail

Automated Services with SphereMail help our Business Grow

Jan 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity of client sign up, profile management, mail handling/scanning services, and reporting tools.

Cons: 30 days net payment can seem like forever for a small operation

Overall: myBusinessBar was Utah's first coworking business center. As such, we have been 'pitched' numerous white label options to help automate and streamline our services. We decided on SphereMail because of the superb functionality of their platform, and the ease it provided our clients for sign up and mail receipt, all of which is offered at lower rates than many of their counterparts.

Recommendations to other buyers: Would like to be able to include meeting room use and add other add-ons to client statements prior to billing.

Vendor Response

by SphereMail on January 25, 2017

Hi Kathryn, Thank you so much for your feedback. Just to note we have an option to elect our flat rate plan option where it allows you to use any third party payment gateway/processor to avoid the 30 Net payment. As always, we are always here to help. Sincerely, Hasan Mirjan CEO SphereMail

On the daily

Jan 25, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Comments: I use SphereMail every day and most days I have no problems at all. The interface is easy to use and is efficient. The only time I run into problems is when I have a question I need answered. The FAQ is completely out of date and there is no simple way to contact anyone to address my concerns. Otherwise, I love it.

Vendor Response

by SphereMail on January 27, 2017

Hi Alysha-Aubrey, Thank you for your feedback. I'm sorry that you've had trouble reaching our support team, and getting answers to your questions. We are always here to offer support at support@spheremail.co and our response time is usually within 30 minutes. At the bottom of our FAQ page (which is kept up to date) you may find our contact email: https://spheremail.co/footer/get_faq Again, we are sorry if this was not clear. Sincerely, Tom Montgomery Account Executive SphereMail

Spheremail mail platform

Jan 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy interface, you can integrate your own branding, it takes the human error out of managing mail manually.

Cons: I can't think of anything

Overall: We use Spheremail to manage our mail for our virtual office program. The user experience is excellent and the platform is really easy to use.