E-Innovative Services Group

eQuip! Enterprise Asset Management


4.5 / 5
16 reviews

Who Uses This Software?

Mid to large businesses, state and local govenrment agencies, school districts.


Average Ratings

16 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $4,000.00/year
    See pricing details
  • Pricing Details
    It is based on the number of active assets and level of support.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • E-Innovative Services Group
  • www.e-isg.com
  • Founded 2003
  • United States

About eQuip! Enterprise Asset Management

eQuip! helps teams efficiently track assets and more easily meet property management standards. Track the location, custodianship, and contractual requirements of your assets through their life-cycle. Use the mobile app to scan barcodes and perform inventory quickly. Easily generate reports and forms such as DD1149s, IUID registry forms, GASB reports, and more. This highly configurable and flexible system can scale to work for you.


eQuip! Enterprise Asset Management Features

  • Activity Tracking
  • Audit Trails
  • Barcoding / RFID
  • Check-in / Check-out
  • Depreciation Tracking
  • Disposal Tracking
  • Inventory Management
  • Location Tracking
  • QR Codes
  • Reservations
  • Service History
  • CMMS
  • Energy Management
  • Equipment Management
  • Facility Management
  • Inventory Management
  • IT Asset Management
  • Maintenance Management
  • Parts Management
  • Preventive Maintenance Scheduling
  • Software License Management
  • Warranty Management
  • Work Order Management
  • Asset Budgeting
  • Asset Lifecycle Management
  • Audit Trail
  • Barcoding / RFID
  • Depreciation Management
  • Disposal Management
  • Document Management
  • Inventory Tracking
  • Tax Management
  • Audit Management
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • Cost Tracking
  • Inventory Management
  • Maintenance Management
  • Procurement Management
  • Requisition Management
  • Supplier Management

eQuip! Enterprise Asset Management Reviews Recently Reviewed!


System with great potential. . .

Feb 25, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: - Training videos, especially those recently created, provide a great deal of needed information in order to understand the system's functionality.

- The high level configuration options in the system for the client that provides greater opportunity for molding the system to meet the clients specific needs. For example reports and extracts.

- Ease of use after, on many occasion, learning by trial and error how features work.

- The support site as a centralize location for documents, articles, and training videos.

- Staff in general

- Flexibility to make updates online or in batch mode.

- Many of the features have great potential but may need to be fully developed and communicated to the client.

- Very robust system with great potential.

Cons: - Lack of full understanding for many of the features based on the documentation provided. In many instances, documentation (admin and user guides) contain snippets of information in a particular areas but not enough to understand fully.

- Too much dependency on articles on the support site as opposed to information being included in the formal documentation

- Not clear on the details concerning the application of existing workflows and when and why I would need to create a workflow

- At times, reported issues can appear to be forgotten or the statuses not communicated.

- Communication of the 2018 (Stingray) release was a concern. Initially we were told that the release would be available in November 2018. At this time, we are scheduled for the release in February 2019. It is not felt that the team at EISG understand the impact of upgrades on the client. Having to develop the needed test plans and scripts, Needing to understand the features and changes being introduced and having the supporting coherent documentation are critical.

- Lack of release schedule for eQuip and eQuip Mobile. Makes it difficult for us to plan appropriately.

- Concern with what appears to be the level of quality assurance with the system. For example many features are not fully tested.

Overall: We are in the process of upgrading to the 2018 version of the eQuip system. The expectations are to realize an even greater positive impact on our inventory processes in the short and long terms. Using the eQuip system has allowed us to mature our inventory management processes.

Vendor Response

by E-Innovative Services Group on February 27, 2019

Thank you for sharing your thoughts, both positive and constructive. We¿re glad to hear that our support site and training videos have been helpful to you. However I¿m sorry to hear that we haven¿t been the best at communication. Our support team will meet to decide how we can better communicate future upgrades and improve our documentation. Thank you for your honesty and I hope we can exceed your expectations in the coming updates!

User-friendly and Customer Orientated

Jul 11, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We really like the ease of use and the ability to upload data quickly. Also, there are several choices of how data is uploaded. This makes it easy to choose a method that works for your specific needs. I also really appreciate the ability to have multiple windows open at one time.

Cons: The only con is that eQuip doesn't have a ton of bells and whistles.

Overall: Our experience with eQuip has been great from start to finish. We started out by demoing eQuip some months ago. The demonstration was easy to follow and showed all the important features. Once we decided to purchase eQuip we were not disappointed. We talked personally with Jackie on our first conference call. Jackie walked us through what steps were involved in the onboarding process. She also informed us of what information we needed to gather to make the whole process run smoothly. This was very helpful because it gave us the opportunity to hit the ground running. Once we began the onboarding process Ralph took over. The best part of the onboarding experience is that we could tailor it to our needs. Ralph was willing to work with our schedule and if we picked up on something quickly he moved on to other sections. Ralph walked us step by step through each aspect of eQuip. A great feature of eQuip is during the onboarding process you can utilize the program without any fear of permanently damaging your data. As with any new software there is a learning curve and plenty of mistakes to be made. Once I had, as Ralph says, "banged up the bumpers" the data was cleared and I uploaded our data back into the system with no issues. Also, there are help videos and documents that can be accessed anytime if you forget how to do something. Over all this system feels like it was built for ease of use and the customer service is second to none.

Recommendations to other buyers: My best piece of advice is to get in eQuip and work in it during the onboarding process. It really helped me to understand how to utilize the software.

Been using eQuip! for nearly a year

Mar 06, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: eQuip! is highly customizable and allows for us to record a lot of information about our test assets and retrieve and organize the information quickly.

Cons: There was a rather steep learning curve and the security of a dedicated project manager to answer questions helped with that a lot. But that period ended probably sooner than I would have liked it to, and we were handed off to a helpdesk. The responses from the helpdesk have been effective, and there are lots of videos and tutorials on their website, but it definitely was a challenge to learn the system and to customize it to our needs.

Overall: One of the reasons we decided to purchase eQuip! was that we could use the system to accomplish three tasks - test asset management, capital depreciation tracking, and government property tracking. We liked that all three areas were addressed with their software. We didn't need a full CMMS and we are not doing work orders or other EAM tasks. So their service is more expensive than some of the simple asset management systems because it does a lot more. In some areas, it is overkill for tracking our test equipment, but we use it everyday and plan to continue doing so even when our annual agreements are completed.

Vendor Response

by E-Innovative Services Group on March 13, 2019

Thank you for the review, Jon! We're glad eQuip helps you organize the information you need. We hope our support site and helpdesk will help you continue to learn the system and better manage your assets!

For the most part, this site does what I need it to do.

Jan 16, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: The search function and the edit screen are pretty intuitive. Also, the ability to add photos of the different items is extremely simple.

Cons: I used to be able to just click on an item to be able to edit it, but, since an update about a year ago, now I have to click the item and make a selection from a dropdown menu. This may not be something that other users have a problem with, and to be honest, it's just a minor annoyance for me. Also, the Purchase Order field should be a part of the general fields you can fill in during the entry of a new asset. I haven't figured out how to do this yet, and perhaps it's a feature that already exists, but I'm unable to find the area where I can add fields to this function.

Demandware, Inc (now Salesforce Commerce Cloud)

Oct 11, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and flexibility.

Cons: Would like to see more dashboards

Overall: The onboarding experience took more time than anticipated. After terms and conditions were accepted in/around the end of May, we had a very aggressive June 30 Go Live deadline. Due to years of data cleanup and other workflow issues, we are entering essentially the first half of October and close to the finish line.

We should have had a dedicated project schedule and scope. We had too many meetings and deviated from the project with what became a larger-than-expected scope. We still have much more work to do, but we are essentially creating a new asset management database from scratch while using 7+ years of data.

eQuip! is far and away a vast improvement on our legacy systems. The only flaw was the onboarding process where it dragged on too long. Again, many issues affected the timeline, with no finger-pointing at all. I think we could have avoided the issue with a dedicated project manager to move both parties along. For example, my data was a continuous issue where it needed to be cleaned up, for lack of a better term.

Overall, it was a pleasure working with Eric. He understood our business needs, offered sound advice and suggestions, and we truly felt we had a partner working with us. We did not have this experience with previous systems or when we were searching for a replacement. Eric did not try to reinvent the wheel, nor did we with eQuip! However, we do have a specific business process and usage so Eric had quite a few obstacles to tackle on our behalf, for which we are very pleased with.

From on-boarding to full use, the process has been so smooth.

Oct 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: That the Government Property Framework is so easy to use and helps us be in compliance with the Federal Acquisition Regulations in relation to the management of Government property.

Cons: That we cannot search on a specific contract that is associated with the property that is on record.

Overall: It is extremely beneficial in managing Government Property

Some issues in the initial stages of the roll out, but the program runs much better now.

Jan 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This software allows us to eliminate the manual entry process and provide our customer with real time inventory updates.

Cons: We have experienced some issues with the speed of the website when attempting to make changes. The website appears to run MUCH slower than our other programs.

Overall: As previously mentioned, the use of this software allowed us to cut our Temporary Data Entry operator staff from 20 employees last year, to 3 employees this year. Our staff is now more permanent, and takes on more of a coordinator role, as opposed to a data entry operator.

eQuip is all encompassing asset lifecycle product that has provided tremendous value for our client.

Oct 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: A few of the best value adds with this application are its, multi-level functionality, ease of use and various options for administration. It has great security controls and administrator usability that makes it easy to learn and convenient to manage.

Cons: eQuip is a great product but in the future we would like to see a greater number of configurable workflows within the mobile application.

The most powerful commercial off the shelf (COTS) software available for any business.

Jan 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It extremely inexpensive and you are able to work with local support to correct and/or modify certain workflows. These workflows are tailor-made for specific processes that a user currently utilize or may use in the future. In other words, it can be setup by (current-state) or (future-state) workflows.

Cons: It is extremely sensitive with regard to how information is uploaded and exported. Some of the workflows are interconnected, meaning; If a user wants to eliminate a certain process, then it may affect another process. I hope that in time all workflows are treated separately.

eQuip for me

Feb 27, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It covers every aspect of Asset Management

Cons: Can be a little unfriendly when learning how to use the software. In time you can pretty much master the features though.

Overall: Overall its done what I expected it to do as far as controlling my assets on a daily basis

Vendor Response

by E-Innovative Services Group on February 28, 2019

Thanks for your input, Antoine! We¿re glad we can help you manage all aspects of asset management. If you have any questions about learning the software, feel free to reach out to our support team. We¿re always happy to help!

Principal Contracts Manager

Feb 27, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use. The scanning capability. The upload feature for receipts (etc).

Cons: Reports have to be created/developed by eQuip when the vendor should be able to create what they want. Some of what we need to be mandatory is not in the system, and vice versa.

Overall: I've been happy with the product. I need to use it more to get better with it.

Vendor Response

by E-Innovative Services Group on February 28, 2019

Thanks for the review, Christine! We¿re happy you find eQuip! easy to use. If you¿d like to learn more about how to use eQuip! check out our support site for articles and video tutorials. And as always, feel free to reach out for any additional help!

Completely AWESOME!!

Dec 20, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The people that helped us get everything setup. Plus, the ability we have to customize as we need. We are hoping to possibly create some work flows to process quicker.

Overall: So far the help that we have received has been top notch. Importing and updating records is pretty easy. Building reports as we need them and the ability to do mobile inventory audits.

Have been using eQuip for nearly 2 years

Jun 01, 2016
5/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Pros: Highly tailorable to fit the operations, very reliable SaaS access, good reporting, very good workflows that are customizable. Great functionality for the price. When I have needed support, responsiveness is very good, as is the professionalism from Support. Mobile app works on lots of devices, iPads, iPhones and Androids as well as Windows Mobile handheld computers.

Cons: The mobile application is good, but needs some work to improve the user interface. Somewhat dependent on the device handheld device. Adding new assets with the mobile app is challenging.

I enjoyed learning all the things eQuip could do, and the multiple ways it could be configured.

Sep 25, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Its configurability, and the fact that many functions could be done in more than one way. For example, I liked the fact that it offered so many different strategies for loading in data. The folks that get to spend more time working with the software will have a good time learning the various ways eQuip can meet their needs.

Cons: I really can't think of any con, but if forced to choose something I guess I would mention that not all the screens/menu selections have a completely consistent look and feel.

Barcoding, Inc. Review

Jun 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: eQuip! is an excellent software tool for any organization (large or small) that's serious about tackling their asset management needs. Between the feature set itself of the application (which is expansive), and the support that customers receive from E-ISG (which is phenomenal), I would highly recommend eQuip! to my customers looking for an enterprise asset management tool.

eQuip User - 3 years

Jun 03, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: Pros: simple, easy to use, easy to get a hold of company staff, cost effective, user friendly.

Cons: narrow range of use, could include more advanced features like procurement, maintenance module isn't very robust.

We've used this software for 3 years, on two contracts, and we are very happy with it.