Who Uses This Software?

Software development teams use Marker.io to capture, report and track bugs & issues in Jira, Trello, Github, Gitlab, Asana and more.


Average Ratings

48 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month
  • Pricing Details
    Learn more at marker.io/pricing
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Marker.io
  • marker.io/
  • Founded 2014
  • United States

About Marker.io

Marker.io makes it easy for testers and product stakeholders to report visual feedback directly to developers. Capturing, annotating and reporting bugs that developers will know how to reproduce has never been easier. Deep integrations with your team's existing issue tracking tools - Jira, Trello, GitHub, Asana, Gitlab and more - means you won't need to train and onboard your team to new tools and workflows.


Marker.io Features

  • Backlog Management
  • Filtering
  • Issue Tracking
  • Release Management
  • Task Management
  • Ticket Management
  • Workflow Management
  • Case Management
  • Complaint Classification
  • Corrective Actions (CAPA)
  • Customer Complaint Tracking
  • Feedback Management
  • Forms Management
  • Issue Tracking
  • Quality Assurance Management
  • Routing
  • Self Service Portal
  • Social Media Monitoring
  • Survey Management
  • Assignment Management
  • Dashboard
  • Escalation Management
  • Issue Auditing
  • Knowledge Base
  • Recurring Issues
  • Scheduling
  • Task Management
  • Audit Management
  • Compliance Management
  • Corrective Actions (CAPA)
  • Defect Tracking
  • Document Management
  • Feedback Tracking
  • Incident Management
  • ISO Standards Management
  • Knowledge Management
  • Maintenance Management
  • Nonconformance Tracking
  • Risk Management
  • Supplier Quality Control
  • Testing Management
  • Training Management

Marker.io Reviews Recently Reviewed!


Excellent alternative to issue trackers if used with Trello.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and comes with lots of functionality like full page or desktop screenshots. Integrations to Trello, Jira and Github or just get the sharable link and paste it where needed.

Cons: A deep integration with Browserstack would be a huge win for our QA team as the developers will immediately know on which device a certain bug was captured.

Anyone reviewing, commenting and collaborating on browser software should be using Marker.io

Mar 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a small team, wearing many hats, Marker.io has really streamlined how we develop software. We use it to develop our own Saas platform RunMags.com and also when developing our own website.

We used to take screenshots with a regular snipping tool but then had to go into Trello, create a new card and then upload the screenshot. It was tedious so not all issues were reported. With Marker.io that entire process is simplified to one single move!

An additional plus is that it's 100% Chrome based so those of us who work with Chromebooks can partake in the bug reporting process.

Cons: I'd like to have the same simple tool for phones and tablets. That would really simplify reporting responsiveness issues.

Overall: A simple-to-use tool for reporting software issues and getting them into our Trello workflow.

Vendor Response

by Marker.io on March 27, 2018

We actually have a mobile app connected to marker.io. You can now take screenshot of a bug in your phone or tablet and create an issue in your Jira/Trello, etc with Marker.io.

We automatically attach all the information of the device you were using when you took that screenshot.

Learn more https://marker.io/mobile or go in your dashboard to download it.

We found it easy to start using marker.io and now it's an important part of our QA process.

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Collecting product feedback and logging bugs visually with marker.io and a trello integration has proven to be really useful for the team. It is especially useful gathering feedback from business users on the team who may not have experience communicating about product features or bugs; the ability to mark up a screenshot removes the ambiguity that usually arises in these flows. The light-weight, visual and integrated nature of marker.io is perfect for our team.

Marker has completely changed the way my team does bug validation

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: The ability to create cards on the fly without even having trello open is absolutely remarkable. This product has changed the way we do release management and bug testing. Not to mention I can organize to multiple boards at a single instance.

Cons: Honestly my cons for this product are few. Honestly I think you should bring back the legacy plan that my team is currently on. I have reccomend to a few small teams who would like that feature. Other than that just a few quirks with the UI. Mainly the pull direction when drawing arrows.

Marker.io has been an excellent product to help us manage our software development.

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am the support manager for one of the products that my company develops, and so Marker.io has made communicating things with my development team extremely simple.

- The GitHub integration means I can post new issues quickly and efficiently, vs. having to take a screenshot, mark up the screenshot, and then upload it to GitHub.

- The fact that most of our GitHub items for our repository are right there when creating an issue with Marker.io means I can create an (almost) complete issue with all the tags, assignees, and information already in the issue without having to jump to GitHub to add these things.

- All of the data it captures about my environment is helpful to my development team, so they get a clear idea of the situation.

In fact, my team has had such good success with Marker.io that another one of our products in the company now uses it as well.

Cons: The only thing I would say I dislike about the software (and I don't even really dislike this, it's just the one thing that I think is missing) is that you can't assign the issue to a project. That is the one thing that I still have to go into GitHub to do after creating and posting an issue with Marker.io.

Capterra-loader

Bug reporting has never been easier since I've been using Marker !!

Mar 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Before Marker, it was very difficult to explain a bug to my development team. I had to take print screens, then send by email, explain in the email the bug, etc. Thanks to Marker, it became very easy! all done in Cons: It would really be nice if the team could add video recording as a new feature to capture more dynamic bugs

Reporting GitHub issues is now a pleasure

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As an account manager, I'm constantly in touch with our customer who report improvements ideas and small bugs. Marker.io makes is easy for me to log that for our development team

Cons: A desktop application to capture feedback outside of the browser window would be awesome, especially for desktop-based apps.

Overall: Win time and be loved by your dev team.

Capterra-loader

Premium capture and annotate tool built for Agencies

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Marker.io makes it easy for our clients, project managers, QA and designers to report bugs and issues to our development team via Trello and other support services we employ.

Cons: If Marker.io could grab the content of the console log, that would be awesome. Also, really looking forward to having access the Browserstack integration!

Easy to capture and send to slack!

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Integrates with Slack to make project QA a breeze. Marking up screenshots for client support saves so much time.

Cons: No current way to capture a hover or dropdown effect. This is available with some desktop applications that allow you to delay the capture for a few seconds so you can click or hover over an element.

Perfect for QA & product feedback

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Marker.io is a key tool for our development team. I love how they completely reinvented bug tracking via deep integrations.

Cons: The ability to record video is the one feature that I miss the most as sometimes bugs are easier to explain with a short Gifs

Overall: This product saves us so much time, I recommend it daily to users!

Intuitive way for clients to report feedback into Trello

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Trello integration is really the best part about Marker.io. Our clients and team mates use it all the time to report website issues into Trello

Cons: I wished it would be easier for clients to get started. The customer success team told me that this was something they were working on.

Best & first bug reporting app to be adopted across all departments

Mar 18, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's ease of use and simplicity. - While we started using this with Trello, we have switch to Productboard for our main PM-tool. - No problem for Marker - It's just send the bug report/screenshot to the inbox-email instead

Cons: It' limited to the browser only. We sometimes need to capture stuff outside the browser. - And video recording would be a big plus as well.

Overall: Creating bug reports really easy and in a consistent manner across the whole company.

Capterra-loader

Super simple way to report web app issues to my team

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: GitHub integration was the big winner for me. As soon as I spot a bug in our web app, I report a GitHub issue without having to log into the GitHub interface. It's a big time-saver for me.

Cons: I'd love for the ability to create and edit different bug report templates for separate GitHub repositories. This would be really helpful and save me even more time :)

Overall: Saved a bunch of time and it was a really easy setup with the Chrome (and now Firefox) extension.

Capterra-loader

Reduced our QA process time by 60%

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Marker.io is all about reducing the number of steps and it has helped us reduce our QA process time by more than 60%.

Cons: Can't wait for the Browserstack integration to get out of beta so that all issues reported via Marker.io will include the meta data of the Browserstack device

Capterra-loader

Huge time saver!

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: t's really impressive! I had tried hundreds of similar tools and no one compares with Marker.io. Huge improvement to my workflow.

Cons: Maybe the only thing would be the ability to capture the console logs when I report a bug.

Capterra-loader

It just works perfectly!

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use visual tool. I use it all the time to explain things to customers or to create documentation for our knowledge base.

Cons: I would like to be able to capture screenshot outside of webpages.

A Mac app would be a great improvement!

Capterra-loader

Easy way to share visual issues

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a developer, I love that all issues reported into Jira actually come with the source URL and information about the user environment (Browser, OS, screen size, ...)

Cons: I really hope that the team at Marker.io will build the ability to edit the built-in bug reporting template

Overall: This is the kind of software that saves you time allowing you to focus on what really matter.

Vendor Response

by Marker.io on March 27, 2018

We now support a custom bug report template help your colleagues & clients report bugs that fit your developers' needs.

Just go to your dashboard and you'll see this a new tab allowing you to edit your bug report template.

Capterra-loader

Simple way to share product feedback

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I initially signed up for the Jira integration but the Marker.io is much more than that. I use Marker.io as soon as I need to get a point across

Cons: I think the pricing is a bit steep, especially for small teams but once you've started using it, it's hard to stop paying.

Overall: Ease of use...screenshot commenting, integration with Trello, daily usage

Capterra-loader

Using marker.io alongside Trello for project managements has streamlined our bug tracking

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how simple it is to create a screenshot, markup the image to point out the issue and the fact that it supplies additional information such as the users browser version, resolution etc.

Cons: It was a bit difficult to figure out how to delete screenshots at first, besides that its done everything I've needed it to!

Seamless bug reporting experience. Simple and easy on the eye.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Really enjoy the user experience and how it has reduced many of the unnecessary steps and friction when providing feedback or reporting bugs.

Cons: For the moment, you can only take screenshots. I hope one day I'll be able to take videos as my job sometimes requires showing more than a snapshot.

I use marker io on a daily basis. It has definitely made posting github issues easier

Mar 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: The github/ slack integration is by far the most useful portion. Being able to directly create github issues had improved our efficiency

Cons: Not being able to add github labels. The github repo list can be slow -ish to load. I wish there was improved slack integration

Capterra-loader

Sharing visual feedback feels like a breeze!

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Whenever I want to share something visual to a team mate or a customer, I use Marker.io. But the best part is how easy it is to create GitHub issues.

Overall: The support team is really good and they have promised a few key features that they have delievered so I don't have much to say.

Marker.io has streamlined our bug and issue reporting process with our customer-facing teams.

Mar 26, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Integration with Trello, which allowed us to continue using Trello and avoiding a company-wide shift to a new solution because of our challenges with bug and issue reporting. Also, the information that is provided with each ticket - browser, OS, links, etc - was a huge win for our engineering team.

Cons: I'd like the bug report template to be available by default. Also, when capturing screens, it does not capture overlays, which requires us to take additional screenshots from some tickets and add them to the Trello card.

Overall: Streamlined bug reporting.

There are a lot of problems with this software. I would describe multiple of them as dealbreakers.

Mar 22, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: The product team seems to be willing to fix problems: Marker was not working with our software at all, but the product team fixed the problem within a reasonable amount of time and now they are compatible.

Cons: It is difficult to decide which of the numerous problems is the worst. Probably the most annoying problem is the poor screenshot support: it is impossible to have multiple screenshots at the time of submission, downloading a screenshot causes the Tab to disappear, and it is pretty much impossible to use Marker to Attach a screenshot after the fact.

Overall: There is some screenshot-taking and annotation functionality that is slightly better than another tool that I have used.

The Issue can be properly assigned before submission.

Capterra-loader

Trello cards on vitamins!

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface and user experience is really great but most importantly I like how easy it is to create Trello cards that our development team can easily understand.

Cons: It would be amazing if when reporting an issue with Marker.io, the reporter could attach the logs from the console.

Overall: It makes my life easier when I have to share/comment/brainstorm on any web product.

An amazing and easy to use product for web page updates

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: On a recent web update page project, I use Marker.IO to easily capture screen shots to collaborate with my team. The integration for Trello made the workflow so easy and by assigning my team the tasks with deadlines.

Cons: I think they fixed the ability to be cross web browser compatible so if anything, its even more impressive and easy to use. The only thing I can think of is to add more API tools for integration

Overall: I enjoy finding new software tools that work. This one was definitely easy, to use, intuitive, with a smooth and easy work flow.

Excellent workflow for capturing screenshots for Git issue creation.

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of capturing screenshots and marking them up with annotations. Additionally, Github integration is fantastic.

Cons: Nothing - it works perfectly. I cannot think of anything that could make this product better - not one.

Overall: Issue creation for github - QA and product development.

Gets the job done and saves time!

Mar 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy visual capture enriched with critical environmental details

Encourages consistency, but allows for flexible and fast reporting

Integrates with backend project management systems

Cons: No option to set up integrations at the company level - leaves the integration up to each user

Lacks workflow sophistication - integration with backend systems can feel very open-ended

Overall: Makes reporting issues vastly simpler and more consistent

Vendor Response

by Marker.io on March 27, 2018

We now allow you to set up an integration on a company level. This way, your team members don't have to sync their own account. It's super fast to onboard your whole team or clients if you're an agency!

Could you send me an email at ev@marker.io so we can enable that on your account?

Reporting bugs is key! Marker.io makes this process easy

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the ability to create bugs reports from inside my web-app, without having to switch context

Cons: Not much actually. I had asked for a Firefox extension and the team at Marker.io made that available within a few weeks.

Capterra-loader

Super useful and easy to use

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Its integration with Trello (with browser version etc)

- Easy to mark any screenshot

-possibility to link the screenshot

Cons: The 'download' button has been a bit buggy these last few days, where the tab just closes when I try to download my screenshot. I contacted the customer support and it should be fixed within a few days.

Overall: Easy to pull information into Trello, and easy to mark screenshots

Vendor Response

by Marker.io on March 27, 2018

Hi Mathilde,

Just wanted to reach out to let you know that we fixed the Download button.

Just update your extension and everything should work fine.

Simplifies bug tracking via Trello

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and how I can draw on the screenshots and add additional comments before submitting to Trello. This process makes it quick to understand what an issue is and how to correct work on it from a team perspective.

Cons: Wish it worked with Firefox browser. Currently using it in Chrome and be nice to use in other browsers

Overall: Productivity, Ease of Use and collaboration.

Rapid creation (and therefore resolution) of issues. A picture says 1 error 1000 times quicker

Mar 23, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is quick to create visual issue reports. Works well with Github too. Tools are simple to use.

Cons: Often there is a lag when the tool loads and the repo information is populated. It would also be good if it could take a best guess on which repository you're raising a bug on (based on current URL compared to repo name). Animation of issue would be good.

Tool looks great, easier to log issues from mobile devices, stores screenshots, some pain points.

Mar 22, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like the amount of annotation tools, the support for mobile devices, storing all previously taken screenshots, the amount and swiftness of customer support, hearing our feedback and helping quickly.

Cons: Not able to link issues to others effectively, not able to take multiple screenshots for a specific issue, no templates for faster bug logging.

We use Marker.io extensively for bug tracking on our web platform

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Its super easy to use, and integrates very well with Trello, our task manager of choices. Its no install-ware, just a simple browser extension. Snipping browser images is a snap

Cons: Nothing in particular, but I hope the feature list keeps growing. For instance, saving an annotated screenshot to the clipboard requires multiple clicks

My overall experience with marker.io has been good.

Mar 25, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Works well. The customer support is highly responsive. I had a video chat with a couple of your representatives and it was great!

Cons: I'm used to using Bonfire (which is now Jira Capture) and I'm missing a few features, like I mentioned in the video chat I had with you guys (the template management feature).

Easy to use, great functionality!

Mar 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like most about this software that it is super easy and intuitive. You really don't need to train people or show them how to use it.

Cons: The pricing structure. You need to buy bunches of 10 users. Thats a little unconvenient, if you want to upscale your plan for one or two users.

Excellent - such a useful tool for web development work and card generation for Trello.

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy Trello card generation, with clearly labelled/drawn on screenshots - this is immensely valuable when working with agencies. The wide variety of drawing tools and ability to write detailed notes & instructions is better than any other screenshot tool I've used.

Cons: Sometimes some of the drawing tools don't behave properly; the text tool is the worst, sometimes the cursor ends up miles away from where the text is actually appearing! Would love a straight line drawing tool too, as opposed to the current freehand tool.

Overall: It has made communication with the design and development agencies we work with much easier and massively more efficient.

Easy to use, has all basic features covered very well, good integration with Jira.

Mar 22, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to connect it a Jira project is of extreme value. Setting up the tool, invite team members and connecting it to Jira is really easy. Very nice.

Cons: I would like to see the ability to manage the types of functions the end user can use (e.g. disable one of the options in the toolbar). Also, we have used custom fields in Jira that show during the ticket creation using the Marker.io tool, but the description tied to these custom fields don't show. This field contains explanation to our user on how to submit certain information (e.g. the meaning of our different severity levels).

Makes QA work incredibly easy :)

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a Product Manage, I love how Market seamlessly integrates with all the tools I need to build and launch digital products

Cons: When annotating screenshots, text formatting options and weight of arrows leave some things to be desired.

Great tool for bug reporting

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Marker.io is very easy to use and integrate with your platforms (example: JIRA). Great quality for price. I highly recommend it.

Cons: My only con related to Marker.io is that Safari usually crashes when I want to upload a bug to JIRA.

Intuitive!

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Whenever I need to get a point across to our remote developers about something in our product, I use Marker.io!

Cons: Overall I really like the product however I just wished I could also share short videos or Gifs to explain things

Capterra-loader

We switched to Marker.io from Zephyr, so much more easier to use and customer support rocks!

Apr 03, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use UI

JIRA integration is pretty slick and mostly meets our requirements.

Cons: Cannot attach multiple screenshots at the same time

I use it for adding bug reports.

Mar 23, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I gives some extra information about browser etc.

It gives templates so report was easy to read and understand by others.

Cons: I don't have option to set actual sprint and release. Then i need to edit ticket and add those fields.

Overall: My bug reports were more readable for team members.

Nice tool that simplifies bug reporting

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Don't need to open any visual editor to annotate screenshots.

Auto generated Trello cards with browser info.

Cons: To be honest, i sometimes forget i have this tool and remember about it when i already took a screenshot and need to annotate it (i guess that's my biggest pain point!).

I feel like i'm not using Marker.io as often as i should've

Overall: I feel like i answered this question previously. But a note: i'm choosing 8 because of the pricing for a single user. Totally cool for teams!

Solid for basic feedback but lacks the more elaborate features that one often needs.

Mar 26, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy, quick, fast, intuitive, nice to publish where can be found later, love thw auto url feature, links well with trello.

Cons: Lacks features, update features are buggy, doesn't help index screenshots, naming an dfiling is cumbersome

Amazing UX. We all love Marker.io at Sutori.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy for my team to send me bugs and feedback directly into our GitHub issue tracker. The meta data that comes with each screenshot makes it super easy for me to understand and reproduce issues.

Cons: I really wish it was possible for Marker.io to capture the console logs to help me understand errors.

Overall: It saved us a lot of time during QA.

Easy and very good software!

May 28, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its use is simple, it is a very practical software because it notifies each error directly in the system, so that the company can proceed with its solution ...

Cons: It could have more use characteristics to improve. Everything else is very optimal throwing a great efficiency and efficiency for its users

We use Marker.io to point out bugs and suggest enhancements in our apps

Mar 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The integration with Trello to organise our review and the web browser app to use directly in our platform

Cons: Sometime it is not so easy to explain the problem without hiding stuff and colours are not contrasted enough