Best For

Software development teams use Marker.io to capture, report and track bugs & issues in Jira, Trello, Github, Gitlab, Asana and more.

Product Details

Marker.io makes it easy for testers and product stakeholders to report visual feedback directly to developers. Capturing, annotating and reporting bugs that developers will know how to reproduce has never been easier. Deep integrations with your team's existing issue tracking tools - Jira, Trello, GitHub, Asana, Gitlab and more - means you won't need to train and onboard your team to new tools and workflows.

Contact Details

Marker.io

https://marker.io/

Founded in 2014

Located in United States

Starting Price

  • $19.00/month
  • Learn more at marker.io/pricing

Free Trial

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Marker.io Features

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management
Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base Management
Project Management
Recurring Issues
Task Management

Marker.io Reviews

Showing 5 of 51 reviews
Overall
4.8/5
Ease of Use
4.8/5
Customer Service
4.8/5
Robert B.
CEO
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 18, 2018

“Anyone reviewing, commenting and collaborating on browser software should be using Marker.io”

OverallA simple-to-use tool for reporting software issues and getting them into our Trello workflow.
ProsAs a small team, wearing many hats, Marker.io has really streamlined how we develop software. We use it to develop our own Saas platform RunMags.com and also when developing our own website. We used to take screenshots with a regular snipping tool but then had to go into Trello, create a new card and then upload the screenshot. It was tedious so not all issues were reported. With Marker.io that entire process is simplified to one single move! An additional plus is that it's 100% Chrome based so those of us who work with Chromebooks can partake in the bug reporting process.
ConsI'd like to have the same simple tool for phones and tablets. That would really simplify reporting responsiveness issues.

Vendor Response

By Marker.io on March 27, 2018
We actually have a mobile app connected to marker.io. You can now take screenshot of a bug in your phone or tablet and create an issue in your Jira/Trello, etc with Marker.io. We automatically attach all the information of the device you were using when you took that screenshot. Learn more https://marker.io/mobile or go in your dashboard to download it.
Reviewer Source 
Source: Capterra
March 18, 2018
Jonas R.
COO
Internet, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 13, 2018

“Excellent alternative to issue trackers if used with Trello.”

ProsEase of use and comes with lots of functionality like full page or desktop screenshots. Integrations to Trello, Jira and Github or just get the sharable link and paste it where needed.
ConsA deep integration with Browserstack would be a huge win for our QA team as the developers will immediately know on which device a certain bug was captured.
Reviewer Source 
Source: Capterra
March 13, 2018
Kevin R.
Head of DevOps
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Reviewer Source 
Source: Capterra
March 26, 2018

“Marker has completely changed the way my team does bug validation ”

ProsThe ability to create cards on the fly without even having trello open is absolutely remarkable. This product has changed the way we do release management and bug testing. Not to mention I can organize to multiple boards at a single instance.
ConsHonestly my cons for this product are few. Honestly I think you should bring back the legacy plan that my team is currently on. I have reccomend to a few small teams who would like that feature. Other than that just a few quirks with the UI. Mainly the pull direction when drawing arrows.
Reviewer Source 
Source: Capterra
March 26, 2018
Chelsea M.
Electionbuddy Customer Support Manager
Unspecified
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 26, 2018

“Marker.io has been an excellent product to help us manage our software development.”

ProsI am the support manager for one of the products that my company develops, and so Marker.io has made communicating things with my development team extremely simple. - The GitHub integration means I can post new issues quickly and efficiently, vs. having to take a screenshot, mark up the screenshot, and then upload it to GitHub. - The fact that most of our GitHub items for our repository are right there when creating an issue with Marker.io means I can create an (almost) complete issue with all the tags, assignees, and information already in the issue without having to jump to GitHub to add these things. - All of the data it captures about my environment is helpful to my development team, so they get a clear idea of the situation. In fact, my team has had such good success with Marker.io that another one of our products in the company now uses it as well.
ConsThe only thing I would say I dislike about the software (and I don't even really dislike this, it's just the one thing that I think is missing) is that you can't assign the issue to a project. That is the one thing that I still have to go into GitHub to do after creating and posting an issue with Marker.io.
Reviewer Source 
Source: Capterra
March 26, 2018
Avatar Image
Alex G.
Software Engineer
Internet, Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 13, 2018

“Easy way to share visual issues”

OverallThis is the kind of software that saves you time allowing you to focus on what really matter.
ProsAs a developer, I love that all issues reported into Jira actually come with the source URL and information about the user environment (Browser, OS, screen size, ...)
ConsI really hope that the team at Marker.io will build the ability to edit the built-in bug reporting template

Vendor Response

By Marker.io on March 27, 2018
We now support a custom bug report template help your colleagues & clients report bugs that fit your developers' needs. Just go to your dashboard and you'll see this a new tab allowing you to edit your bug report template.
Reviewer Source 
Source: Capterra
March 13, 2018