# Page 2 | Marker Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Marker the right Quality Management solution for you? Explore 55 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152269/Marker/reviews

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Marker

4.8 (55)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Marker

## Showing most helpful reviews

Showing 26-50 of 55 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RB

Robert B.  
CEO  
  
Used the software for: 1-2 years

### "Anyone reviewing, commenting and collaborating on browser software should be using Marker.io"

March 19, 2018

5.0

A simple-to-use tool for reporting software issues and getting them into our Trello workflow.

Pros

As a small team, wearing many hats, Marker.io has really streamlined how we develop software. We use it to develop our own Saas platform RunMags.com and also when developing our own website. We used to take screenshots with a regular snipping tool but then had to go into Trello, create a new card and then upload the screenshot. It was tedious so not all issues were reported. With Marker.io that entire process is simplified to one single move! An additional plus is that it's 100% Chrome based so those of us who work with Chromebooks can partake in the bug reporting process.

Cons

I'd like to have the same simple tool for phones and tablets. That would really simplify reporting responsiveness issues.

Review Source

Response from Marker.io

March 27, 2018

We actually have a mobile app connected to marker.io. You can now take screenshot of a bug in your phone or tablet and create an issue in your Jira/Trello, etc with Marker.io. We automatically attach all the information of the device you were using when you took that screenshot. Learn more https://marker.io/mobile or go in your dashboard to download it.

Nicolas F.  
Co-Founder  
  
Used the software for: 6-12 months

### "Sharing visual feedback feels like a breeze!"

March 12, 2018

5.0

The support team is really good and they have promised a few key features that they have delievered so I don't have much to say.

Pros

Whenever I want to share something visual to a team mate or a customer, I use Marker.io. But the best part is how easy it is to create GitHub issues.

Review Source

VR

Verified Reviewer  
Senior Product Manager  
  
Used the software for: Less than 6 months

### "Marker.io has streamlined our bug and issue reporting process with our customer-facing teams. "

March 26, 2018

5.0

Streamlined bug reporting.

Pros

Integration with Trello, which allowed us to continue using Trello and avoiding a company-wide shift to a new solution because of our challenges with bug and issue reporting. Also, the information that is provided with each ticket - browser, OS, links, etc - was a huge win for our engineering team.

Cons

I'd like the bug report template to be available by default. Also, when capturing screens, it does not capture overlays, which requires us to take additional screenshots from some tickets and add them to the Trello card.

Review Source

Mathilde H.  
Customer Success Manager  
Computer Software  
Used the software for: Less than 6 months

### "Super useful and easy to use"

March 22, 2018

5.0

Easy to pull information into Trello, and easy to mark screenshots

Pros

\- Its integration with Trello (with browser version etc) - Easy to mark any screenshot -possibility to link the screenshot

Cons

The 'download' button has been a bit buggy these last few days, where the tab just closes when I try to download my screenshot. I contacted the customer support and it should be fixed within a few days.

Review Source

Response from Marker.io

March 27, 2018

Hi Mathilde, Just wanted to reach out to let you know that we fixed the Download button. Just update your extension and everything should work fine.

Jean-Baptiste E.  
CTO  
Internet  
Used the software for: 1-2 years

### "Trello cards on vitamins!"

March 13, 2018

5.0

It makes my life easier when I have to share/comment/brainstorm on any web product.

Pros

The interface and user experience is really great but most importantly I like how easy it is to create Trello cards that our development team can easily understand.

Cons

It would be amazing if when reporting an issue with Marker.io, the reporter could attach the logs from the console.

Review Source

CM

Chelsea M.  
Electionbuddy Customer Support Manager  
  
Used the software for: Less than 6 months

### "Marker.io has been an excellent product to help us manage our software development."

March 26, 2018

5.0

Pros

I am the support manager for one of the products that my company develops, and so Marker.io has made communicating things with my development team extremely simple. - The GitHub integration means I can post new issues quickly and efficiently, vs. having to take a screenshot, mark up the screenshot, and then upload it to GitHub. - The fact that most of our GitHub items for our repository are right there when creating an issue with Marker.io means I can create an (almost) complete issue with all the tags, assignees, and information already in the issue without having to jump to GitHub to add these things. - All of the data it captures about my environment is helpful to my development team, so they get a clear idea of the situation. In fact, my team has had such good success with Marker.io that another one of our products in the company now uses it as well.

Cons

The only thing I would say I dislike about the software (and I don't even really dislike this, it's just the one thing that I think is missing) is that you can't assign the issue to a project. That is the one thing that I still have to go into GitHub to do after creating and posting an issue with Marker.io.

Review Source

VR

Verified Reviewer  
Co-Founder and CEO  
  
Used the software for: 1-2 years

### "Excellent workflow for capturing screenshots for Git issue creation. "

March 22, 2018

5.0

Issue creation for github - QA and product development.

Pros

The ease of capturing screenshots and marking them up with annotations. Additionally, Github integration is fantastic.

Cons

Nothing - it works perfectly. I cannot think of anything that could make this product better - not one.

Review Source

JR

Jonas R.  
COO  
Internet  
Used the software for: 2+ years

### "Excellent alternative to issue trackers if used with Trello."

March 13, 2018

5.0

Pros

Ease of use and comes with lots of functionality like full page or desktop screenshots. Integrations to Trello, Jira and Github or just get the sharable link and paste it where needed.

Cons

A deep integration with Browserstack would be a huge win for our QA team as the developers will immediately know on which device a certain bug was captured.

Review Source

VR

Verified Reviewer  
Founder & CTO  
Internet  
Used the software for: 1-2 years

### "Reporting bugs is key! Marker.io makes this process easy"

March 15, 2018

5.0

Pros

I really like the ability to create bugs reports from inside my web-app, without having to switch context

Cons

Not much actually. I had asked for a Firefox extension and the team at Marker.io made that available within a few weeks.

Review Source

BT

Billy T.  
VP of Strategic Partnerships  
Computer Software  
Used the software for: 6-12 months

### "Use it every day!"

March 12, 2019

5.0

It’s been a great experience and I would recommend it to anyone thinking about purchasing.

Pros

I love how easy it is to use across all my daily work- different apps, on the internet, etc. it’s been great for communicating with my team and capturing certain aspects of important work. I really love the integration to slack allowing me to directly share important pieces

Cons

Opens up multiple tabs while capturing screenshots

Review Source

KR

Kevin R.  
Head of DevOps  
  
Used the software for: 6-12 months

### "Marker has completely changed the way my team does bug validation "

March 26, 2018

5.0

Pros

The ability to create cards on the fly without even having trello open is absolutely remarkable. This product has changed the way we do release management and bug testing. Not to mention I can organize to multiple boards at a single instance.

Cons

Honestly my cons for this product are few. Honestly I think you should bring back the legacy plan that my team is currently on. I have reccomend to a few small teams who would like that feature. Other than that just a few quirks with the UI. Mainly the pull direction when drawing arrows.

Review Source

VR

Verified Reviewer  
Founder  
  
Used the software for: 6-12 months

### "Intuitive!"

March 13, 2018

5.0

Pros

Whenever I need to get a point across to our remote developers about something in our product, I use Marker.io!

Cons

Overall I really like the product however I just wished I could also share short videos or Gifs to explain things

Review Source

Aneesh C.  
QA Lead  
  
Used the software for: Less than 6 months

### "We switched to Marker.io from Zephyr, so much more easier to use and customer support rocks!"

April 3, 2018

4.0

Pros

Easy to use UI JIRA integration is pretty slick and mostly meets our requirements.

Cons

Cannot attach multiple screenshots at the same time

Review Source

BN

Brendon N.  
Technical Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Intuitive way for clients to report feedback into Trello"

March 14, 2018

5.0

Pros

The Trello integration is really the best part about Marker.io. Our clients and team mates use it all the time to report website issues into Trello

Cons

I wished it would be easier for clients to get started. The customer success team told me that this was something they were working on.

Review Source

VR

Verified Reviewer  
Director & Developer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Marker.io is great for user feedback, but is too slow for large scale bug reporting on websites"

January 11, 2019

4.0

The bug reporting and screenshot annotations are nice, but the multi-step process of bug reporting is far slower than other bug reporting tools.

Pros

Modern interface. Easy bug reporting in different browsers. It works well with Browserstack, and the annotations tool is neat.

Cons

Reporting something using the tool has too many steps for it to be useful to a QA team looking to report bugs in a timeline manner. The process opens a new tab and requires multiple clicks to add descriptions or severity. Bugs can't be immediately assigned to developers and managed in the user area. No CSV exporting of bugs available.

Review Source

VR

Verified Reviewer  
Tester oprogramowania  
  
Used the software for:

### "I use it for adding bug reports."

March 23, 2018

5.0

My bug reports were more readable for team members.

Pros

I gives some extra information about browser etc. It gives templates so report was easy to read and understand by others.

Cons

I don't have option to set actual sprint and release. Then i need to edit ticket and add those fields.

Review Source

JK

Jonathan K.  
Editor & Customer Support Agent  
  
Used the software for: 6-12 months

### "Seamless bug reporting experience. Simple and easy on the eye."

March 13, 2018

5.0

Pros

Really enjoy the user experience and how it has reduced many of the unnecessary steps and friction when providing feedback or reporting bugs.

Cons

For the moment, you can only take screenshots. I hope one day I'll be able to take videos as my job sometimes requires showing more than a snapshot.

Review Source

AS

Aline S.  
Administrative assistant  
Education Management  
Used the software for: 6-12 months

### "It saves time"

December 8, 2021

5.0

Pros

Marker has optimized our working time, is very simple to use, and the integration with Trello and the bug tracking are very efficient.

Cons

So far there is not something I really dislike. Marker has met my expectations at work very well.

Review Source

Response from Marker.io

December 9, 2021

Thanks a lot, Aline for the nice words!

JR

Jules R.  
Founder  
Computer Software  
Used the software for: Less than 6 months

### "Time Saver for QA and Product Development"

August 7, 2019

5.0

Pros

It's quick and easy to learn, and has powerful Jira integration for ability to capture issues and tasks to share with the team.

Cons

Seemed a bit expensive at first, but then when I realized how much time I'd be saving, not only for myself but the team, I quickly discovered it will be saving me money, not costing.

Review Source

Response from Marker.io

August 27, 2019

Thanks a lot Jules!

VR

Verified Reviewer  
Tactical Officer  
  
Used the software for: Less than 6 months

### "Solid for basic feedback but lacks the more elaborate features that one often needs."

March 26, 2018

4.0

Pros

Easy, quick, fast, intuitive, nice to publish where can be found later, love thw auto url feature, links well with trello.

Cons

Lacks features, update features are buggy, doesn't help index screenshots, naming an dfiling is cumbersome

Review Source

BN

Bogdan N.  
QA Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great tool for bug reporting"

March 23, 2018

5.0

Pros

Marker.io is very easy to use and integrate with your platforms (example: JIRA). Great quality for price. I highly recommend it.

Cons

My only con related to Marker.io is that Safari usually crashes when I want to upload a bug to JIRA.

Review Source

PJ

Pete J.  
Head of Digital  
Internet  
Used the software for: Less than 6 months

### "Rapid creation (and therefore resolution) of issues. A picture says 1 error 1000 times quicker"

March 23, 2018

4.0

Pros

The software is quick to create visual issue reports. Works well with Github too. Tools are simple to use.

Cons

Often there is a lag when the tool loads and the repo information is populated. It would also be good if it could take a best guess on which repository you're raising a bug on (based on current URL compared to repo name). Animation of issue would be good.

Review Source

AM

Arthur M.  
QA Manager  
E-Learning  
Used the software for: Less than 6 months

### "Tool looks great, easier to log issues from mobile devices, stores screenshots, some pain points."

March 22, 2018

4.0

Pros

I like the amount of annotation tools, the support for mobile devices, storing all previously taken screenshots, the amount and swiftness of customer support, hearing our feedback and helping quickly.

Cons

Not able to link issues to others effectively, not able to take multiple screenshots for a specific issue, no templates for faster bug logging.

Review Source

AG

Aksel G.  
CTO  
  
Used the software for: 6-12 months

### "We use Marker.io extensively for bug tracking on our web platform"

March 27, 2018

5.0

Pros

Its super easy to use, and integrates very well with Trello, our task manager of choices. Its no install-ware, just a simple browser extension. Snipping browser images is a snap

Cons

Nothing in particular, but I hope the feature list keeps growing. For instance, saving an annotated screenshot to the clipboard requires multiple clicks

Review Source

VR

Verified Reviewer  
Director of Sales and Marketing  
Information Technology and Services  
Used the software for: 1-2 years

### "Great troubleshooting tool to integrate into Jira"

December 5, 2019

4.0

Love the ease and simplicity of using this to report bugs

Pros

Marker IO makes it super easy to report a bug directly into Jira with a screen grab, some overlay text, arrows... It makes reporting a bug super easy and helpful to the support team.

Cons

For my purposes I have yet to find a criticism with the product

Review Source

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