Lodging Management System

2.5 / 5 2 reviews

Who Uses This Software?

Ideal for properties of 1000 rooms or more.

Average Ratings

2 Reviews
  • 2.5 / 5
  • 2 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Agilysys
  • Founded 1932
  • United States

About Lodging Management System

Agilysys property management solutions are designed specifically to meet the unique needs of the hospitality industry. Our solutions automate every aspect of hotel operations at one or multiple properties. Our mission is to enable you to enhance the guest experience and maximize your profits. Our solutions are used by leading properties throughout the world and are particularly well suited for hotel casinos, full-service resorts, convention centers, condominiums and much more.

Lodging Management System Features

  • Catering
  • Employee Management
  • Front Office Management
  • GDS / OTA Integration
  • Group Management
  • Guest Experience (GEM)
  • Housekeeping Management
  • Maintenance Management
  • Marketing Management
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Reservations Management
  • Reviews Management
  • Single Property
  • Vacation Rental

Lodging Management System Reviews Recently Reviewed!

Slow system for busy bars. Lots more extra work particularly if management don't know the business.

Jul 25, 2017
1 / 5
Ease of Use
1 / 5
Features & Functionality

Pros: Checking out at the end of a shift is quick.

Not much else to report from a user perspective.

Cons: *Many extra steps no matter what it is you are doing. Even something simple takes a lot longer than most POS systems.
*Basic layout (key buttons) are counter intuitive.
*Slow between screens
*Difficult to find tabs unless you have a system worked out that works for everyone.
*Difficult to store checks with guest name/credit card.
*No control of screen brightness (not ideal for venues with low lighting)

LMS Review

Jun 23, 2016
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not

Pros: The platform is very stable and does not "crash" often like other systems I have worked with. New security features that allow you to lock down access by different job levels is nice.

Cons: More reports need to be available in Excel or in a exportable friendly format. The database data also needs to be available in a list format so it is easier to export and maintain.

Overall: I have used LMS for many years. I find the platform to be very stable. Agilysys is always making improvements on the system and are open to suggestions from users. There are many ways to set up the system so it works for your business. It integrates well with our financial system and it produces our daily entry automatically which saves times and reduces data input errors.

Recommendations to other buyers: Take advantage of the training available for all levels of the organization. The more the users understand the system, the less errors and headaches later. Operations, IT and Finance need to be involved in the set up so everyone is able to obtain the results and reports they need.