# Kidsoft Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Kidsoft the right Daycare solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152282/Kidsoft/reviews

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Kidsoft

3.1 (7)

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Last updated March 13th, 2026

# Reviews of Kidsoft

Ease of use

3.1

Customer Service

2.8

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jane I.  
Community Manager  
Internet  
Used the software for: Less than 6 months

### "User friendly "

April 29, 2019

5.0

Pros

It is so easy to use. It's a user-friendly software

Cons

Getting started process, I feel a lot can be done

Review Source

mB

martin B.  
CEO  
Computer Software  
Used the software for: 1-2 years

### "Leading edge Software designed for the Childcare"

July 19, 2019

5.0

Pros

Easy to use intuitive software designed specifically for the Australian Childcare market. Its been tooled to support the latest Childcare Subsidy changes and is suitable for single centres to very large centres. Being truly cloud based is compliments well to other software products which enable you to be confident that Kidsoft is future proof for your growing childcare organisation

Cons

nothing in particular

Reason for choosing Kidsoft

cloud based ever evolving and continually improving works well with other Childcare software products

Review Source

JC

James C.  
Electrician  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "It is not end user friendly"

December 15, 2022

1.0

Close to unusable app.Dreadful customer service but overly arrogant people on their "help" desk.

Pros

Absolutely nothing. By far the worst childcare software I have ever used.It's nowonder their reviews are dreadful on the app store.

Cons

I spend more time on the phone eith the centre sorting out kidsoft flaws than I do trying to use their app.I hope their developers are embarrassed

Review Source

JS

James S.  
  
  
Used the software for:

### "Simply Awesome Software. "

March 6, 2017

5.0

I'm not great at writing, I don't know how to submit review. But, this application has changed childcare. Thanks to the team.

Review Source

Response from Kidsoft

March 6, 2017

Hi James, The Kidsoft Team appreciates your review and comments. Happy that we have made life a little easier.

HS

Hunter S.  
Educator  
  
Used the software for:

### "Kidsoft CCMS"

June 9, 2016

4.0

Kidsoft CCMS is getting better and better since the childcare centre started using it last October, 2015. It even has a payment system that helps us update payment without hassle. What I love about it are the free applications.

Review Source

SB

Suzzanne B.  
Whyareyouasking  
  
Used the software for: Less than 6 months

### "Unable to submit form for first waitlist despite completing every field and there are lots of them!"

June 28, 2018

1.0

Pros

Nothing as I can't use it. Tried to submit form for waitlist but despite every field completed and all marked as ticks and acknowledgement ticked in both places I still can't submit the form but there's no error

Cons

Usability is extremely low. Hopeless in the mobile! Nothing as I can't use it. Tried to submit form for waitlist but despite every field completed and all marked as ticks and acknowledgement ticked in both places I still can't submit the form but there's no error.

Review Source

CF

Carol F.  
Supervisor  
Primary/Secondary Education  
Used the software for: Less than 6 months

### "Not A Fan"

November 22, 2018

1.0

This program is not user friendly, nothing has been transferred from kidwizz correctly. AWFUL

Pros

Nothing at all. It is so difficult to use.

Cons

Everything the whole program is terrible

Review Source

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