--- title: "Exercise.com Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Exercise.com Software - reviews, pricing plans, popular comparisons to other Personal Trainer products and more." source_url: "https://www.capterra.com/p/152284/exercise-com/" page_type: "product" language: "en" --- # Exercise.com Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 12, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Exercise.com ## What is Exercise.com? Exercise.com is the all-in-one platform built for personal training businesses, gyms with large training teams, and fitness coaches managing high client volume—online, in-person, or hybrid. Our custom-branded fitness apps provide everything you need to manage clients, automate billing, and deliver custom workouts—all in one scalable platform. ✅ Manage large client rosters, automate scheduling, and streamline payments. ✅ Deliver fully customized workouts, assessments, and progress tracking. ✅ Sell training programs, memberships, and group coaching services at scale. ✅ Grow with built-in CRM, automation, and engagement tools to retain clients. ✅ Scale seamlessly across multiple trainers, locations, or online coaching. Join top personal training businesses and fitness coaches who trust Exercise.com to streamline operations, increase revenue, and train more clients—all in one platform. ## What is Exercise.com used for? [Personal Trainer](https://www.capterra.com/personal-trainer-software/)[Fitness](https://www.capterra.com/fitness-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 246 user reviews Reviews sentiment Positive 95% Neutral 3% Negative 2% Starting price $239 Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Fitness / 2026 - Club Management / 2025 - Gym Management / 2025 - Membership Management / 2025 - Yoga Studio / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Exercise.com?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.exercise.com/&name=Exercise.com) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Exercise.com 4.7 (246) VS. [4.6 (1,475)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $239 Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (246) Ease Of Use 4.6 (1,537) Value For Money 4.5 (235) Value For Money 4.4 (1,171) Customer Service 4.9 (241) Customer Service 4.6 (1,070) ## Exercise.com alternatives [4.4 (18,803)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.6 (6,093)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (3,036)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (3,317)](https://www.capterra.com/p/120109/Xero/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/152284/exercise-com/alternatives/) ## FAQs about Exercise.com Overview ### What problems does Exercise.com solve? Exercise.com solves fragmented fitness business operations by combining client management, workout programming, billing, scheduling, communication, and branded apps in one customizable system. It helps gym owners, personal trainers, sports performance teams, and wellness businesses replace multiple tools, streamline onboarding and launches, automate program delivery, and scale services without losing brand control. Answer based on 192 reviews Overview ### Which roles and teams benefit most from Exercise.com? Exercise.com is most used by gym owners, founders, and executives who need to run fitness businesses, manage memberships, and oversee revenue operations. Coaches, personal trainers, and performance staff use it to deliver workout programs, track client progress, and support remote training, while operations managers handle scheduling, staff coordination, and daily administration. Answer based on 246 reviews Overview ### What company size and industries is Exercise.com built for? Exercise.com is built mainly for small fitness businesses, with 95% of reviewers from small businesses and 77% in health, wellness, and fitness. It serves gyms, fitness studios, personal training businesses, and studios using custom-branded apps, with additional use in sports at 10% and professional training and coaching at 5%. Answer based on 246 reviews Features and Usability ### What are the key features of Exercise.com? Exercise.com includes core fitness and gym management features like workout plan creation, an exercise library, progress tracking, scheduling, and billing. Differentiating features include custom-branded mobile apps, online and remote training, client management with CRM tools, and configurable automations, plus permissions and integrations for multi-location operations. Answer based on 139 reviews Pricing ### How much does it cost and what fees or limitations are included? Exercise.com starts at $239/month for the Basic plan, which includes analytics, booking, CRM, invoicing, SMS, workouts, and custom-branded apps. There is no free plan or free trial listed. Reviews call it a big investment; some say it fits their budget, while others mention extra costs for branding changes and video hosting. Answer based on 27 reviews Integrations ### Which third-party tools and platforms does Exercise.com integrate with? Exercise.com integrates with Mailchimp for email list management and Stripe for payments. It also supports over 40 integrations, including ActiveCampaign, AWeber, Acuity Scheduling, Google Calendar, Gmail, and Google Sheets. These connections cover marketing, scheduling, communication, analytics, and form collection workflows. Answer based on 12 reviews Getting Started and Support ### How easy is it to onboard and train a team on Exercise.com? Exercise.com offers in-person training, live online sessions, webinars, documentation, and videos. Reviewers say support is patient and hands-on, helping coaches and business owners get started quickly. Nontechnical users and admins managing deeper customization, program building, and back-end setup often need more time due to a clear learning curve. Answer based on 44 reviews Getting Started and Support ### What customer support options does Exercise.com offer, and how do users rate the experience? Exercise.com offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, patient, and helpful during onboarding and setup. Some also report a learning curve, limited self-service help content, and slower resolution for certain bugs or more complex issues. Answer based on 155 reviews Ease of use ### How easy is Exercise.com to use? Exercise.com works well as an all-in-one fitness business platform, but ease of use depends on setup needs and technical comfort. Many gym owners and trainers find daily management straightforward after onboarding, while some small studios say the backend feels less intuitive, setup takes time, and customization requires more manual work. Answer based on 70 reviews ## Who uses Exercise.com? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 2,709 Personal Trainer reviews Capterra data shows that buyers of personal trainer software rank the following features as their top priorities: - **Client Management** (**51%** of reviewers rated this feature as critical) - **Mobile App** (**55%**) - **Exercise Library** (**48%**) Exercise.com supports all three top features buyers look for: **Client Management**, **Mobile App**, and **Exercise Library**. Together, these capabilities help personal trainers keep client information organized, deliver workouts through a mobile experience, and access structured exercise content, allowing teams to manage coaching more efficiently and provide a more consistent client experience. Client Management 4.6 (35) 88.57% of 35 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Mobile App 4.7 (40) 47.50% of 40 reviewers that rated this feature as important or highly important Access the system via a mobile application Exercise Library 4.5 (22) 40.91% of 22 reviewers that rated this feature as important or highly important Database of frequently used, popular workout routines Client Profiles 4.9 (14) 21.43% of 14 reviewers that rated this feature as important or highly important Record client information and feedback Fitness Plan 4.7 (15) 33.33% of 15 reviewers that rated this feature as important or highly important Create custom workout plans for your clients based on their specific goals Payment Processing 4.6 (77) 62.34% of 77 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Exercise.com 171 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Address Book: Stored list of contacts and groups - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Chat/Messaging: Communicate using direct chat or messages within the system - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Client Profiles: Record client information and feedback - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Community Management: Enable students, customers or employees to engage with each other in a particular space online or offline - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dues Management: Track and collect membership dues - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Email Campaign Management: Plan, execute, and analyze email marketing campaigns - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Exercise Library: Database of frequently used, popular workout routines - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Fitness Assessments: Administer standardized fitness assessments to gauge current fitness level - Fitness Performance Tracking: Tracks fitness and exercise performance - Fitness Plan: Create custom workout plans for your clients based on their specific goals - For Gyms: Intended for sports & fitness gyms - For Martial Arts: For martial arts classes and studios - For Yoga/Pilates Studios: Designed for yoga and pilates studios - Gamification: Games or game-like elements to track progress and reward accomplishments - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Group Reservations: The ability to reserve times in groups. - Group Scheduling: Automatically find mutually available meeting time slots across multiple calendars - Health Coaching: Suggesting health goals and plans to clients or patients - Health Monitoring: Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status - Hybrid Trainer: Designed for trainers who offer online and in-person sessions - In-person Trainer: Designed for trainers who offer in-person sessions - Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Member Accounts: Accounts held by members of an organization - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Membership Signup: Registration process to become members by providing relevant information and agreeing to terms - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Booking: Make reservations on the go through a mobile device - Multi-Location: Manage and support multiple locations - Nutrition Program: Create customized diets based on each of your client's needs - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Trainer: Designed for trainers who offer online sessions - Payment Processing: Accept, record, and reconcile financial transactions - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Productivity Tools: Tools to facilitate the production of information and promote efficiency - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Push Notifications: Trigger clickable pop-up messages - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Automation: Automate processes to manage leads, contacts, opportunities and sales activities - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Login: At least a username and password is required to access the system - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Student Management: Database of students to track personal information of individuals and families - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Team Management: Organizing a group of people to accomplish a task - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Wait List Management: Record, update and manage waiting lists - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.6 (246) 4.6 Based on 246 reviews ## Pricing Value for money 4.5 (235) [View pricing plan details](https://www.capterra.com/p/152284/exercise-com/pricing/) Basic $239.00 Per Month It includes: - Automations - Booking - Workouts - Check-Ins - Custom-Branded Apps - Door Access - Groups - Online Training - Assessments - Waivers - Invoicing - Member Management - Staff Management - Reports - Multi-Location - Performance Reporting - SMS - Email - In-App Messaging - CRM - Leads - Analytics - Challenges - Landing Pages Value for money 4.5 (235) 4.5 Based on 235 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (241) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (241) 4.9 Based on 241 reviews ## User reviews Overall rating 4.7 Based on 246 reviews Filter by rating 5(202) 4(32) 3(8) 2(1) 1(3) Mentioned topic Sorted by most recent Steve D. Owner Health, Wellness and Fitness ### "RUN from Exercise they are now a Daxko entity" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 28, 2026 It is the most abysmal software I could ever imagine. The new "boutique" president Aldor H. Delp, President of Boutique Fitness at Daxko.Aldor H. Delp, President of Boutique Fitness at Daxko. Has no idea what a small boutique business needs. Pros I started with Exercise because I needed an integrated access management connection to the member management system. For the first three months i was absolutely in love. Then the cold weather in Wisconsin Hit in late December. The Kisi system the promoted, DOES NOT WORK IN THE COLD!!! Their own documentation says so. So I need to find another integrated access management system. So Joel VanderPol, the chief Revenue Officer says that they integrate with Gantner. Great lets move forward. Well after 10 months, thousands of dollars, and HUNDREDS of hours later, They can't make Gantner work. Their New recommendation is VERKADA. But they do NOT have any integrations in the US currently. The Verkada product is absolutely AMAZING. I can't say enough positive about their product. The only problem is, even tho they are a promoted partner they do not integrate with them on the most basic level. This is NOT a Verkada issue. There is absolutely NO positive with this integration./ Cons The Cons - Where do I begin: After every update they push something simple ALWAYS Breaks. I as if they have no QA process and let the complaints from users show them what they messed up. If you want a consistent and positive revenue stream, don't hold your breath. Switched from [PushPress](https://www.capterra.com/p/172781/PushPress/) Because we were promised seammless member access integration Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Willie L. Owner Sports ### "Not what was promised. " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 28, 2026 Woof, I was so optimistic. In 8 months of using the platform, I had over 10+ issuses from customers not being able to access their profiles. They are well aware of their limitations, but it is less automated than presented in the sales calls. Pros \[sensitive content hidden\] , my client advisor, was great. Great person to give background and help clearly navigate through issues. Cons It takes forever to get started. You are manually doing all the work to align with your business. It's overly customizable, which, from the sales call, seems great, but once you're in it and you have to do ALL the work because they won't build it, they will just show you the buttons to push. It's not worth the money. I was spending over $500 to have an app that did not function the way I was requesting. Switched from [Coaching.com](https://www.capterra.com/p/176545/CoachLogix/) wanted my own branded app so I used excersice.com originally. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Co-Founder Health, Wellness and Fitness ### "A great product (and Abbie is a superstar)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 9, 2026 Very positive, and hopefully continuing to move forward as the tech develops and requirements grow for fitness businesses to serve their clients. Pros Abbie is a superstar. She is attentive, thoughtful, and truly gets our business. I would hire her if I could! Thank you Abbie - let's going! Cons I wish every feature I wanted was created in seconds... but let's be realistic. It is an evolving platform, and I hope it continues to improve. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) The system centralises everything we need - no bolt ons. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reasons for choosing Exercise.com The system centralises everything we need - no bolt ons. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EC Eric C. Manager Health, Wellness and Fitness ### "A Reliable, All-In-One Platform Backed by Outstanding Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2025 Exercise.com provides an all-in-one platform that makes it easy to manage clients, programming, billing, scheduling, and communication in one place. The system is streamlined, customizable, and eliminates the need for multiple apps, which saves time and keeps everything organized. Pros One of the biggest upsides has been working with \[sensitive content hidden\] . She is incredibly responsive to my emails, always follows up quickly, and consistently provides clear solutions whenever problems come up. Having that level of support has made the entire experience smoother and more efficient. Cons One area that could be improved is the online help and search functionality. While the support team is excellent, the self-service resources can be a bit limited. Expanding the help section and making it easier to search for articles or troubleshooting steps would make it much quicker to find answers on the fly without needing to reach out directly. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Cost and looking for all in one platform Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CJ Caroline J. Owner Operator Health, Wellness and Fitness ### "Amazing Customer Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 17, 2025 Overall, so far it has really helped my online practice and helps me deliver my plans and programs easily to my clients. Pros I love the customer support provided. My customer success manager \[sensitive content hidden\] has been so helpful along the way. She continues to go above and beyond to help me understand the system and utilize it in ways that work for my business. Cons Learning the back end of the software is challenging and certain aspects aren't as straight forward as they could be. Switched from [PT Distinction](https://www.capterra.com/p/141155/PT-Distinction/) [MassageBook](https://www.capterra.com/p/147523/MassageBook/) I wanted an all in one software. I wanted to begin an online aspect of my business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SC Selina C. Administrator Health, Wellness and Fitness ### "Everything You Need In One Place" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2025 The team is just great! You can always reach them and they help you troubleshoot until it’s sorted out. Appreciate them. Pros It gives me the flexibility to create what I want in terms of trainer or client view. Additionally, anything I change gets updated in real-time. Cons There are a lot of features so there are times where I think I checked it but I did not but overall I appreciate the flexibility. Switched from [ABC Glofox](https://www.capterra.com/p/136861/Glofox/) Not much room for flexibility and customization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HB Hailey B. CEO Health, Wellness and Fitness ### "\[sensitive content hidden\] is a great account manager " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 September 30, 2025 I like the leaders and I feel like things are getting better but it’s not up to standards yet. I hope that changes. Pros \[sensitive content hidden\] as my account manager. The only reason I’ve stayed!I have liked the addition of new developers too Cons There are always bugs and when something gets fixed, something else breaks. It’s just not super user friendly and that’s the feedback k get from multiple users Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Reasons for choosing Exercise.com I had a friend using it and so I jumped on board Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JA Jason A. Owner Health, Wellness and Fitness ### "Driven Performance's experience with Exercise.com " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2025 The overal experience was top tier! I would recommend to any fitness professional looking to expand their business. Pros The customer service was great! I really appreciated the patience and professionalism. I never felt rushed or that I was just another customer. Cons The process of setting up thebtechnical side of the app wasn't fun, but it was the process not exercise.com. N/A... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BH Benjamin H. Head of Business Operations Health, Wellness and Fitness ### "Some of the best customer relations!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 19, 2025 Overall good. We love our rep, but we've struggled at times to get the features that we need out of the software. It it difficult at times for all of us at the company to fully understand what some features do, and why other features don't exist. But overall it does the job for us. Pros The customer relations. Our customer relations agent, \[sensitive content hidden\], is one of the best I've ever worked with. She is extremely responsive and super helpful. Cons Their features are clunky - there are just so many of them that we don't use. Sometimes when we do attempt to use a feature, it doesn't work the way we would expect it to work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LF Leann F. Personal trainer Health, Wellness and Fitness ### "Love Exercise.com" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2025 I found exercise.com after working with another platform for several years, and being totally frustrated with it. I was looking for customer support for my number one goal, ease-of-use, and the ability to build and scale my app. It is still in the creation process, but my experience so far has been nothing but wonderful. Pros Customer support is the best! Thank you \[sensitive content hidden\]! These two have been so helpful in creating my app. Cons There is nothing I don’t like about exercise.com so far. I have had nothing but great interactions with everyone so far. Switched from [Arketa](https://www.capterra.com/p/212718/Arketa/) Lack of customer support/communication from arketa Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 11, 2025 Awesome, Leann! We're glad to hear that Exercise.com and our Support Team are helping you run your business. Keep up the great work! 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