---
title: "Exercise.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Exercise.com the right Personal Trainer solution for you? Explore 247 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/152284/exercise-com/reviews/"
page_type: "reviews"
language: "en"
---

Exercise.com

4.7 (247)

[View alternatives](https://www.capterra.com/p/152284/exercise-com/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 26th, 2026

# Reviews of Exercise.com

Ease of use

4.5

Customer Service

4.8

## Pros and Cons in Reviews

EC

Eric C

ManagerHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: 6-12 months.

“The system is streamlined, customizable, and eliminates the need for multiple apps, which saves time and keeps everything organized.“

November 19, 2025

MU

Meghan U

Owner PresidentHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years.

“Task workflow did not exist as you were too busy trying to find work arounds to membership that worked and then didn't, waitlists that never triggered, an events log that didn't show accurate information nor detailed information for that matter.“

September 8, 2025

CM

Chris M

CEOHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months.

“We are in a process of migrating to exercise.com from another software provider and have found that the team has so far has been very helpful welcoming and engaging and answering all our questions and very prompt to respond to our inquiries and we are looking forward to having a great experience switching over and utilizing exercise.com for our two gym locations.“

August 13, 2025

MU

Meghan U

Owner PresidentHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years.

“Operational basics: Plans were never created as promised, preventing me from building my online business, as day-to-day operations were consumed by support issues.“

September 8, 2025

AY

Aicha Y

HEATH RESERCHERHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: More than 2 years.

“Its custom branding options are great for businesses looking to stand out, and the app is highly intuitive once you get used to it. While there is a learning curve, the support and functionality make it a powerful tool for fitness professionals.“

September 10, 2024

MU

Meghan U

Owner PresidentHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years.

“Reports were never accurate, and the Dashboard consistently failed to provide correct data, costing me hundreds of dollars and countless hours managing the books manually.“

September 8, 2025

AR

Ashton R

Strength and conditioning coachHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years.

“We’ve been able to work with athletes across the globe by simply providing a digital solution to sports performance training.“

February 28, 2025

MU

Meghan U

Owner PresidentHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 1-2 years.

“Bottom line: If you are a small studio seeking reliable, consistent support and accurate reporting, Exercise.com may not be the solution.“

September 8, 2025

## Showing most helpful reviews

Showing 1-25 of 247 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Lesley Y.  
Co Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Fantastic Software , saves having several different systems"

February 6, 2025

5.0

Great experience so far , clients also love the app , always adding new features

Pros

Does everything we require for our gym in one place

Cons

Quite a learning curve as there are so much features

Switched from

[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/)

Wanted all in one software which does everything

Review Source

VR

Verified Reviewer  
Co-Founder  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A great product (and Abbie is a superstar)"

January 9, 2026

5.0

Very positive, and hopefully continuing to move forward as the tech develops and requirements grow for fitness businesses to serve their clients.

Pros

Abbie is a superstar. She is attentive, thoughtful, and truly gets our business. I would hire her if I could! Thank you Abbie - let's going!

Cons

I wish every feature I wanted was created in seconds... but let's be realistic. It is an evolving platform, and I hope it continues to improve.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing Exercise.com

The system centralises everything we need - no bolt ons.

Switched from

[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)

The system centralises everything we need - no bolt ons.

Review Source

aF

auggie F.  
gm performance coach  
Sports  
Used the software for: Less than 6 months

### "New customer- pleased so far"

August 31, 2026

5.0

brand new pleased so far

Pros

the versatility and customization it can do a lot still trying to figure out all capabilities but it has so far combined 3 older systems into 1 for us

Cons

it does a lot still new to it

Alternatives considered

[GymMaster](https://www.capterra.com/p/57469/GymMaster/)

Reason for choosing Exercise.com

better programming more customizable seemed like a good fit

Switched from

[PushPress](https://www.capterra.com/p/172781/PushPress/)

we wanted to consolidate softwares and be able to tighten some loose ends

Review Source

Steve D.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "RUN from Exercise they are now a Daxko entity"

June 28, 2026

1.0

It is the most abysmal software I could ever imagine. The new "boutique" president Aldor H. Delp, President of Boutique Fitness at Daxko.Aldor H. Delp, President of Boutique Fitness at Daxko. Has no idea what a small boutique business needs.

Pros

I started with Exercise because I needed an integrated access management connection to the member management system. For the first three months i was absolutely in love. Then the cold weather in Wisconsin Hit in late December. The Kisi system the promoted, DOES NOT WORK IN THE COLD!!! Their own documentation says so. So I need to find another integrated access management system. So Joel VanderPol, the chief Revenue Officer says that they integrate with Gantner. Great lets move forward. Well after 10 months, thousands of dollars, and HUNDREDS of hours later, They can't make Gantner work. Their New recommendation is VERKADA. But they do NOT have any integrations in the US currently. The Verkada product is absolutely AMAZING. I can't say enough positive about their product. The only problem is, even tho they are a promoted partner they do not integrate with them on the most basic level. This is NOT a Verkada issue. There is absolutely NO positive with this integration./

Cons

The Cons - Where do I begin: After every update they push something simple ALWAYS Breaks. I as if they have no QA process and let the complaints from users show them what they messed up. If you want a consistent and positive revenue stream, don't hold your breath.

Switched from

[PushPress](https://www.capterra.com/p/172781/PushPress/)

Because we were promised seammless member access integration

Review Source

CM

Chris M.  
CEO  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Amazing on boarding experience "

August 13, 2025

5.0

As a new customer very refreshing to have a business that responds promptly answers all the questions in the timely manner and it's helpful in allowing us to determine the best options for what our service would need at our two gym locations. This is unlike experience we've had with previous companies we try to utilize

Pros

We are in a process of migrating to exercise.com from another software provider and have found that the team has so far has been very helpful welcoming and engaging and answering all our questions and very prompt to respond to our inquiries and we are looking forward to having a great experience switching over and utilizing exercise.com for our two gym locations.

Cons

None to list at this time as we are in the process of migrating over to Exercise.com. from Mindbody which has been a horrible experience

Alternatives considered

[Twin Oaks](https://www.capterra.com/p/84868/Twin-Oaks-Club-Management/)

Reason for choosing Exercise.com

Twin oaks could not provide adequate service in terms of membership renewal on a timely manner for 6 and 12 month memberships

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Mind body continues to struggle to prevent adequate customer service as a odd software interface and provides an accurate data

Review Source

Response from Exercise.com

August 14, 2025

Awesome — thanks, Chris! We love hearing that our team is prompt in responding to you. So glad Exercise.com is helping you run your business. Keep up the great work!

Willie L.  
Owner  
Sports  
Used the software for: 6-12 months

### "Not what was promised. "

May 28, 2026

1.0

Woof, I was so optimistic. In 8 months of using the platform, I had over 10+ issuses from customers not being able to access their profiles. They are well aware of their limitations, but it is less automated than presented in the sales calls.

Pros

\[sensitive content hidden\] , my client advisor, was great. Great person to give background and help clearly navigate through issues.

Cons

It takes forever to get started. You are manually doing all the work to align with your business. It's overly customizable, which, from the sales call, seems great, but once you're in it and you have to do ALL the work because they won't build it, they will just show you the buttons to push. It's not worth the money. I was spending over $500 to have an app that did not function the way I was requesting.

Switched from

[Coaching.com](https://www.capterra.com/p/176545/CoachLogix/)

wanted my own branded app so I used excersice.com originally.

Review Source

MU

Meghan U.  
Owner President  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Grass isn't always Greener no matter how great things look on the outside! Details do matter! "

September 8, 2025

2.0

Exercise.com is a disappointing experience. I have been with Exercise.com for 1.5 years, and my experience has been disappointing reason being, Customer support: Issues take months to address with little to no resolution. Reporting & Dashboard: Reports were never accurate, and the Dashboard consistently failed to provide correct data, costing me hundreds of dollars and countless hours managing the books manually. Operational basics: Plans were never created as promised, preventing me from building my online business, as day-to-day operations were consumed by support issues. Compliance: Implementation of SMS 10DLC federal requirements was slow. When I raised the unlimited texting not working within the system—a problem that should have been addressed almost a year prior—they failed to inform me until the system failed entirely. While the platform promotes many features, the fundamentals needed to run my small Pilates studio were never reliably delivered. As I try to find a better solution, I have been GHOSTED by customer support. They are still under contract with me and have an obligation to me however, this is how they treat their clients. BE WARNED!

Pros

What makes exercise.com great is the support. You have a Support manager who is available to assist. \[sensitive content hidden\], is a rockstar! She was very helpful and did her best to help me help my business. Our email communication was strong as was her support when available.

Cons

From the start, the platform has been inconsistent. The Dashboard never produced correct information—a red flag from day one. Payroll reporting, a feature promised over a year ago, still hasn’t materialized—another red flag. Even after speaking directly with \[sensitive content hidden\] and paying a significant sum ($5,000), I was promised fixes that never came—red flag number three. Customer support has also been disappointing. A new manager, \[sensitive content hidden\], refused to address issues over the phone and threatened to break our contract while criticizing my communication. I run a small Pilates studio with about 100 members, three memberships, and a drop-in option. My operations are straightforward, yet Exercise.com could not—or would not—support even this simple setup. This was a huge cost for me to have to get little to no accurate data in return. Bottom line: If you are a small studio seeking reliable, consistent support and accurate reporting, Exercise.com may not be the solution. Task workflow did not exist as you were too busy trying to find work arounds to membership that worked and then didn't, waitlists that never triggered, an events log that didn't show accurate information nor detailed information for that matter. Assessments getting triggered to all clients not just the one you needed to get the assessment to. Imperative information on leads (ie: names, phone numbers) not being captured from the moment they showed interest. These were common everyday hiccups that to this day are still not resolved.

Switched from

[WellnessLiving](https://www.capterra.com/p/145039/WellnessLiving/)

Exercise.com offered more options like exercise plans that could be created along with video attachments for me and my clients. I never got there as I was dealing with all the "other stuff" that was supposed to work and never did.

Review Source

Response from Exercise.com

September 10, 2025

Thank you for your feedback. We’re glad you appreciated our Support team’s efforts, they worked hard to guide you through setup and best practices. Many of the issues you experienced stemmed from repeated user errors, not platform limitations, and we provided step-by-step training and documentation to help avoid them. Where genuine technical issues arose, our team resolved them in a timely manner to keep your business running smoothly. Unfortunately, despite these efforts, your communications with our staff were frequently aggressive and abusive. For that reason, we made the decision to part ways. We regret the relationship ended this way, but remain committed to supporting all clients with accurate guidance, timely resolutions, and respectful partnership.

CJ

Caroline J.  
Owner Operator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Amazing Customer Support"

November 17, 2025

5.0

Overall, so far it has really helped my online practice and helps me deliver my plans and programs easily to my clients.

Pros

I love the customer support provided. My customer success manager \[sensitive content hidden\] has been so helpful along the way. She continues to go above and beyond to help me understand the system and utilize it in ways that work for my business.

Cons

Learning the back end of the software is challenging and certain aspects aren't as straight forward as they could be.

Switched from

[PT Distinction](https://www.capterra.com/p/141155/PT-Distinction/)[MassageBook](https://www.capterra.com/p/147523/MassageBook/)

I wanted an all in one software. I wanted to begin an online aspect of my business.

Review Source

ET

Elizabeth T.  
Owner Head Trainer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Grateful for Exercise.com and their team! "

February 27, 2025

5.0

As a one man shop myself and only having 2 gym assistants extremely part time investing in Exercise.com was an investment into building my team! The website houses all my invoicing, financial, scheduling, billing, programming needs and auto regulates much of that along with filing my client assessments, health, programming history etc. It has saved me time and money and peace of mind! More to come as we build our databasethe more we utilize our website!

Pros

That it is an all in one hub. I have saved money in being able to cancel all other website tools I was using and I dont have to bounce between anything while working now.

Cons

I am not tech savvy so learning the system to start was a little hard but having \[sensitive content hidden\] to walk me through it each week helped immensely and he was so patient with my lack of understanding! The customer support made up for! Some things are hard to see at first but a few weeks in you start to understand!

Alternatives considered

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)

Reason for choosing Exercise.com

It was top rated and the team from sales to support has been so helpful and friendly from the start while also being very professional and especially pateint with me as I learn to use the whole system!

Switched from

[Calendly](https://www.capterra.com/p/148036/Calendly/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

I was scattered every where between all my systems and needed more simplicity

Review Source

Nancy S.  
Owner and Personal Trainer  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "So far I love Exercise.com"

December 9, 2024

4.0

Learning a new platform is never easy, but my onboarding specialist, \[sensitive content hidden\], helped me every step of the way. He answered any question I had, and continues to do so. Once I began to delve into the platform, I found it is quite easy to use.

Pros

It's easy to learn, even though I am still learning parts of it. I love how easy it was to set up the health history and waiver forms. Also, I can check in with my clients through the assessments.

Cons

I don't like that I have to cancel out a client's session to reschedule. It would be nice to have a reschedule option.

Reason for choosing Exercise.com

N/A

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

The only things I could do on MindBody were scheduling, run reports, and take payments. The app offered by MindBody is mostly for scheduling. Being a personal trainer, I wanted an app that would allow me to send workouts to my clients, and Exercise.com does that.

Review Source

AT

Anthony T.  
Owner  
Sports  
Used the software for: 1-2 years

### "Island Athletics"

November 21, 2024

5.0

When individuals have downloaded the app, they have reported a very positive experience which has been great. Not much we can do about people who have trouble navigating tech. Personally haven’t leveraged the software to its full capacity but whenever I have a question or want to implement something new, \[sensitive content hidden\] / tech support has always been quick to answer and very helpful.

Pros

Ease of use and automations have made it easy for billing and communicating messages.

Cons

There has been confusion for some parents on the registration process but most of that comes from user error. If there was a way to have registration lead to a breakdown / tutorial on how to use the app, that would help parents a lot.

Switched from

[RhinoFit](https://www.capterra.com/p/166393/RhinoFit/)

They were deceitful in what they were promising and didn’t deliver

Review Source

RW

Ramsey W.  
Partner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Happy Customer"

November 13, 2024

5.0

We went through purchase, set up and have been using successfully for the past couple of years and have been very pleased. Every time we have had an issue, question or concern, we will reach out to our POC, Abbie, and get a quick response.

Pros

Ease of use and customer support! Super quick response to asked questions.

Cons

Have not found any negatives yet! But, we’re always looking for ways to make it and us better.

Switched from

[Virtuagym](https://www.capterra.com/p/132191/Virtuagym/)

App, price and customer service. Seemed much more customizable to our needs.

Review Source

JH

Julie H.  
Owner and Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "A software that does everything"

October 22, 2024

5.0

I needed a new platform for our business as we were expanding. Now we use the software to book for classes, personal training, massage, physical therapy, facials etc. We also run a 24/7 gym using this software to sell and manage it and use Kisi (integrated with exercise.com) for door access.

Pros

The ability to do EVERYTHING on 1 platform..... and my trainer \[sensitive content hidden\]:)

Cons

I can't come up with anything significant.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

We needed our software to be able to do more.

Review Source

BS

Barrett S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Abbie is a huge help!"

October 16, 2024

5.0

Very positive. Simple in the best way for creating programs and letting athletes see and complete workouts.

Pros

Customer service, automations, ease of creating programs

Cons

There are so many features I think would be helpful but don't know about or don't know how to use. App glitches sometimes.

Alternatives considered

[ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[Teambuildr](https://www.capterra.com/p/10007741/Teambuildr/)

Reason for choosing Exercise.com

Didn't want to pay more for each client that wanted to sign up

Review Source

RK

Ryan K.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "5 star review for exercise.com"

October 31, 2024

5.0

Our experience has been great. \[sensitive content hidden\] is an great onboarding coach and has always been able to help with our questions.

Pros

It was easy to get started and clients love it

Cons

There have not been any cons that we have found so far.

Switched from

[Pike13](https://www.capterra.com/p/225933/Pike13/)

Pike13 was very hard to use and they have no customer support.

Review Source

ZD

Zach D.  
Director of Performance  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great Customer Service"

September 20, 2024

5.0

Customer service has been phenomenal. They are always quick to respond to problems.

Pros

I like that it is all encompassing for communication, payments, workouts, and client database. It's been a solid platform

Cons

The PLANS tab could use upgrading to be on par with other apps. Creating workouts is in-efficient currently.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reason for choosing Exercise.com

It seemed to have the best of what I needed at the time and is more associated with Sports Performance brands than the other apps.

Review Source

NL

Nicholas L.  
Cofounder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Elevate your game"

June 30, 2021

5.0

You can tell this was built by those with deep experience and knowledge of the industry. Simply put, they have a superb support team and a success team that will make your goals happen. An important delineation in any industry or stage of business, but especially for those looking to scale their business within the fitness and wellness industry. Would highly recommend to those who are ready to elevate their game.

Pros

Exercise.com is the top-tier software at any stage of your profession within the fitness or wellness industry, especially the growth stage. I came to Exercise.com to systematize my client management process from first point of contact to purchase and referral while also preparing for a large contract where I would have to service over 100+ individuals while providing them with a digital platform for their training plans and group coaching. At every stage of the process, the Exercise.com team is there to ensure they understand your objectives with the platform and, most importantly, provide insights that only those who are experienced within the industry would be able to give. The most empowering experience thus far is the onboarding and ongoing support from Alyssa and her team in making sure every aspect of my business is reflected on the platform, from scheduling, integrations, subscriptions, coaching plans, onboarding other coaches and groups. Her knowledge of the software allows me to pose unique cases that I need to solve with the software and get immediate support on how to ensure I can execute what I need to grow my business. Better yet, Exercise.com continuously looks to add new and purposeful features throughout your subscription period.

Cons

Would have liked to be able to trial the software, that being said, you are able to book as many guided demos as needed to address your questions and concerns prior to purchase.

Alternatives considered

[TrueCoach](https://www.capterra.com/p/155784/truecoach/)

Reason for choosing Exercise.com

Exercise.com offers a full suite of services which are executed at a high level compared to "single suite" service providers.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

MB did not provide all that Exercise.com offers which was needed to maintain quality during the growth stage.

Review Source

Response from Exercise.com

August 6, 2021

Nicholas, We love the feedback and are always here to help in any way! Please reach out if we can assist!

EC

Eric C.  
Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "A Reliable, All-In-One Platform Backed by Outstanding Support"

November 19, 2025

5.0

Exercise.com provides an all-in-one platform that makes it easy to manage clients, programming, billing, scheduling, and communication in one place. The system is streamlined, customizable, and eliminates the need for multiple apps, which saves time and keeps everything organized.

Pros

One of the biggest upsides has been working with \[sensitive content hidden\] . She is incredibly responsive to my emails, always follows up quickly, and consistently provides clear solutions whenever problems come up. Having that level of support has made the entire experience smoother and more efficient.

Cons

One area that could be improved is the online help and search functionality. While the support team is excellent, the self-service resources can be a bit limited. Expanding the help section and making it easier to search for articles or troubleshooting steps would make it much quicker to find answers on the fly without needing to reach out directly.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Cost and looking for all in one platform

Review Source

FC

Francesca C.  
HR Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Exercise review"

May 23, 2025

5.0

Being able to enter all my clients in the one platform and generate reports as required to be able to do my payroll

Pros

Being able to organise all my clients in the one portal, being able to enter all the details of my teachers in the one platform and generate reports for my payroll as well as for my earnings for the week is super useful for my business.

Cons

Nothing I disliked, everything Exercise offers is useful for my company, I seriously couldn't fault it, I couldn't run my business without it.

Review Source

KM

Kareem M.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "CSM Review: \[sensitive content hidden\] is the MAN!"

March 7, 2025

5.0

Pros

I really enjoy the software's interface and dynamic business tools. However, my CSM, \[sensitive content hidden\], has been the absolute BEST and has truly been invaluable to my experience at Exercise.com. I've learned so much from him with each meeting and he has always been willing to help me whenever I needed him. He's the best!

Cons

There aren't a lot of apps that I am able to integrate into my platform and the products tools are very limited. I would like to sell products directly on the platform, but it seems as though I would need an additional app, which I am then unable to integrate directly into the web platform.

Review Source

JA

Jason A.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Driven Performance's experience with Exercise.com "

September 30, 2025

5.0

The overal experience was top tier! I would recommend to any fitness professional looking to expand their business.

Pros

The customer service was great! I really appreciated the patience and professionalism. I never felt rushed or that I was just another customer.

Cons

The process of setting up thebtechnical side of the app wasn't fun, but it was the process not exercise.com. N/A...

Review Source

MG

Michael G.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Review for \[sensitive content hidden\]"

December 14, 2024

5.0

The experience has been amazing and I am glad to be a user of this platform

Pros

The platform update was great and the customer service experience I have had with \[sensitive content hidden\] has been great over the years. This is a big reason why I choose to stay with Platform.

Cons

I would like to some development on the platform to run a In-home (Mobile) fitness business. A lot of the framework is there just needs some tuning.

Review Source

Matt C.  
Owner Operator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Getting Launched"

December 10, 2024

5.0

Pros

The most professional looking app with the highest amount of features and functionality available in the online programming market

Cons

There's definitely a learning curve when it comes to figuring out certain aspects of the app, mainly because there are so many features. Working with their team can help simplify this process a bit.

Review Source

CL

Conor L.  
Operations Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Customer Review"

October 28, 2024

5.0

It feels like a product that is still finding its stride and is not as visually appealing for customers as many of the other interfaces they see on a daily basis or as other fitness apps often are.

Pros

This is really just a huge shout out and THANK YOU to \[sensitive content hidden\] for her fabulous customer support! She is A-mazing and consistently handles off the wall requests from us with quick responses and a patient ear for our problems. I always feel like we're going to find some kind of solution, new trick or easier way to accomplish a task when we in get in touch with her. As far as exercise.com itself, what I like the most is that the platform is being improved as time goes on.

Cons

That the financial reporting was limited. It was also confusing for athletes to purchase training sessions and schedule them. This may be more a reflection of how we set up our on training options on the back end, but the customer's app experience was not particularly visually appealing and often times was difficult to use due to options menus or buttons populating to outside of the usable screen on phones.

Review Source

AY

Aicha Y.  
HEATH RESERCHER  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A Review of Exercise.com’s Comprehensive Tools"

September 10, 2024

5.0

My overall experience with Exercise.com has been very positive. The platform offers a comprehensive set of tools that make managing clients, workouts, and payments seamless. Its custom branding options are great for businesses looking to stand out, and the app is highly intuitive once you get used to it. While there is a learning curve, the support and functionality make it a powerful tool for fitness professionals.

Pros

it's seamless integration of workout creation, client management, and progress tracking in one place. The custom-branded app feature adds a professional touch, allowing businesses to stand out. It’s efficient, user-friendly, and ideal for scaling fitness businesses.

Cons

The one drawback of Exercise.com is that its extensive features can have a bit of a learning curve for new users. Additionally, some advanced customization options may require more technical knowledge. While the platform is comprehensive, it can be overwhelming for those just starting out.

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