# Page 2 | FreightPOP Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is FreightPOP the right Transportation Management solution for you? Explore 47 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152285/FreightPOP/reviews --- FreightPOP 4.7 (47) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 14th, 2026 # Page 2 - Reviews of FreightPOP ## Showing most helpful reviews Showing 26-47 of 47 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Paola A. manager Arts and Crafts Used the software for: 1-2 years ### " Exceptional Freight Management Solution" October 12, 2023 5.0 Pros FreightPOP has revolutionized our shipping and logistics management. It has not only saved us time and money but has also improved our overall customer satisfaction. If you're looking for a complete, user-friendly, and efficient freight management solution, I highly recommend FreightPOP. Cons the cost of subscription or licensing fees can be a significant expense. Review Source Response from FreightPOP January 3, 2024 Hi Paola, Your review highlighting the cost-effectiveness and time-saving qualities of FreightPOP is highly valued. We understand the importance of managing logistics costs, and it's rewarding to know that our solution is making a positive impact. Thank you for choosing FreightPOP, and we look forward to continuing to serve your logistics needs efficiently. MM Michael M. Logistics Specialist Consumer Electronics Used the software for: 2+ years ### "Great TMS Solution" May 24, 2023 5.0 FreightPop has greatly increased effectiveness when dealing with all type of freight Pros Having all carriers integrated to one platform makes for easy decision making when shipping freight. Also allows for quick turnaround when setting up new carriers with their pool of already integrated companies Cons Communication on known issues with carriers could be improved Review Source Response from FreightPOP September 18, 2023 Thank you for taking the time to share your thoughts on Capterra. Your feedback is greatly appreciated, Michael! CB Casey B. Warehouse Manager Consumer Goods Used the software for: 6-12 months ### "Good Job! " July 8, 2022 4.0 I like it, and as it gets better the more I like it Pros the ease of use and how fast support responds and fixes issues Cons not always consistent with performance. Sometimes FedEx, or another shipper will be down. Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Reason for choosing FreightPOP seemed the best, and so far so good! Switched from [FedEx Ship Manager](https://www.capterra.com/p/210794/FedEx-Ship-Manager/) wanted 1 program with more features Review Source Response from FreightPOP October 14, 2022 Thanks for your review, Casey! We're so glad to hear you're enjoying your experience with FreightPOP. Unfortunately, carrier integrations require both parties to upkeep the technology behind it that makes it work properly, and if the carrier experiences technical issues, that will temporarily affect the integration. We value your feedback and look forward to bringing more awesome tech to your business via FreightPOP! DH Dean H. General Manager Business Supplies and Equipment Used the software for: 6-12 months ### "FP Pros & Needs for improvement" September 15, 2020 4.0 It's been a love hate experience but the FP development team strives extremely hard to perfect their solution. A few more fixes/enhancements and nothing in the marketplace will be able to contend. Pros Carrier integration is simple. Rate Shopping works great. FreightPop support is amazing. Cloud based is a nice advantage. Parcel & LTL options. Cons Address entry is extremely clunky. Address validation should be automatic and display an icon on the main shipping screen for a quick glance, and it should also have an icon that differentiates the address between commercial and residential. A reset/clear button on the ship screen would be useful. Google address suggestions should be able to be turned off or have a USPS database via api. There are limited User/Roll permission settings, you can block a user from a carrier completely, but not specific services, i.e. Next Day Air AM. Alternatives considered [ShipStation](https://www.capterra.com/p/155621/ShipStation/) Reason for choosing FreightPOP LTL options. Brokered Parcel Rates. We offer shipping solutions. I just wanted to provide additional feedback. No award is necessary for taking the survey, we are only trying to help. Review Source Response from FreightPOP October 5, 2020 Dean, thanks for the detailed feedback. We love hearing from our customers on ways we can improve the platform. I'll submit your feedback to the product team. Thanks again! CS Carey S. Director of Equipment Management Hospital & Health Care Used the software for: 1-2 years ### "Great product" June 21, 2023 5.0 This has been a very important tool for our business. Pros How easy it is to get started with. We have multiple locations and were able to roll out to all of them right away. Cons There are not anything i can think of as bad. They are constantly making imporvements. Review Source Response from FreightPOP September 18, 2023 We wanted to express our gratitude for your recent Capterra review. Your support means the world to us, Carey! JF Jason F. Shipping Manager Marketing and Advertising Used the software for: 2+ years ### "From a current user!" April 21, 2023 5.0 It has been a very positive experience. The platform works great for our company, and the support staff is super friendly and helpful Pros Ease of use! Helpful/ Quick support. Fits our needs for our business perfectly. Cons Not any cons. When a problem arises, FreightPOP is quick to address. Review Source Response from FreightPOP September 18, 2023 Your Capterra review made our day! Thanks for being a valued part of our community Jason! CT Corinna T. Shipping Manager Furniture Used the software for: 1-2 years ### "Ease of use" March 12, 2024 5.0 Pros Customer service is very quick to help with any situation you come up with. The web page itself is easy to use. Cons It would be nice to seea face from the company every now and then. Review Source Response from FreightPOP March 15, 2024 Thanks for your review Corinna! We're so thrilled you've had a great experience with FreightPOP and are thrilled to be helping TransImpact with your shipping operations. AF Ahmed F. Planning and project control engineer Construction Used the software for: 2+ years ### "It enhances our ability to ensure the delivery of materials to the project without delay." January 22, 2023 5.0 FreightPOP has helped us achieve comprehensive supply chain management, increase confidence in material delivery times to the site, reduce downtime, and keep project activities on track. Pros FreightPOP is crucial for companies that want to make the components of their supply basket visible to all team members. FreightPOP helps you prepare customs paperwork, including essential bills of lading and others. FreightPOP updates and alerts reach all team members quickly so that everyone can track orders; FreightPOP will also improve communication with suppliers and shippers, reducing supply chain disruptions. Cons Everything is working fine with FreightPOP; we need to organize a course for new members so that they can do the jobs well. Review Source Response from FreightPOP September 18, 2023 Your review brightened our day! We're thankful for your support, Ahmed, DH Daniel H. Logitics Coordinator Logistics and Supply Chain Used the software for: 6-12 months ### "Happen Ventures Review" November 22, 2023 5.0 Pros As a user, and using FreightPop every day for quoting, I can say it is very user-friendly and most importantly, it saves you a lot of time. We are able to complete multiple bookings at a time! Cons Nothing, everything work very well, there is nothing I dislike at this time! Review Source Response from FreightPOP January 3, 2024 Hi Daniel, We're delighted to read your positive review of FreightPOP. Our team works hard to provide a comprehensive and seamless experience, and it's wonderful to know that you're benefiting from these efforts. If you have any feedback or need assistance with any feature, our team is just a message away! KC Kai C. Sr. Supply Chain Analyst Wholesale Used the software for: Less than 6 months ### "FreightPop really helps our department save time and money!" March 9, 2018 5.0 1\. Time saving 2. Easy to use 3. Good data collecting center and provide us a great follow up. Pros 1\. Easy to use. You only need to input all the information you have with your carriers, Freightpop will do the work. You can also access the data wherever you are, arrange the shipping in anywhere. It is so convenient. 2. Great to follow-up manage. You only need to go to one stop, FreightPop to gather all your report, tracking information, and data. It is all there. You don't need to go here and there to get excel sheets or PDF files. FreightPop did all of them for you. 3. Smart. Instead of sending e-mails to different carriers for different shipment, you only need to type in the shipping info in FreightPop. It does the job for you. With FreightPop, it send out quote request for you and get instant rates (if you preload them) or spot quotes and carriers will response to your e-mail address. Once you select certain carrier, the information is in the system. It saves us 70% of our freight request time Cons Sometimes they have system upgrade and it will show some error message. But after we communicate the administrator, It got fixed right away! Review Source Response from FreightPOP March 9, 2018 Kai- thanks for your insightful review! We are glad and excited that you are finding so many benefits from FreightPOP! Hearing that you are saving 70% of your freight request time is so amazing, yet it is a consistent theme we are seeing among all our users. We are working on an even smoother flow of system upgrades that will ensure our users see no error messages, even if it is for a brief moment. AG Aaron G. IT Manager Logistics and Supply Chain Used the software for: 1-2 years ### "FreightPOP " August 7, 2020 4.0 Very satisfied with FeightPOP. We moved from basically typing in information on a BOL and tracking by looking up a ticket and paper to FreightPOP which lets us track shipments in real time and produce a BOL with all the necessary hazardous information. Pros The speed at which FreightPOP can make changes to their software which helps us in the end. Cons To see the updates that will be implemented before the change is made to the production system would be great. Now, the change is implemented but it seems we are doing the testing. Review Source Response from FreightPOP August 17, 2020 Aaron, thanks for taking the time to share your experience. The entire FreightPOP team values your feedback. As you mention, the speed of innovation and updates is fast so we will continue investing more resources into platform support. GK Gavin K. stock keeper Machinery Used the software for: 6-12 months ### "User friendly shipping " January 23, 2020 4.0 Pros The thing I like the most about Freight Pop is all the features. Whether it's shipping out orders or tracking orders that have shipped, everything is very user friendly. It integrates well with our inventory software and makes it easy to customize what I'm shipping. It also has price quoting and works with shipping accounts you may already have. So we can see the market price on shipping as well as the discounts we might get from somewhere like UPS or FedEx. Cons The issues I have with Freight Pop are few, but they're still there. We had a few issues with labels printing correctly and addresses not saving correctly. The nice thing is that you have direct communication with their support team which everyone is very helpful and quick to respond to help fix any problems. Review Source WP William P. logistics coordinator Education Management Used the software for: 1-2 years ### "TMS review" July 8, 2020 3.0 I felt that support was a little slow in responding to certain issues I had with the software Pros A bill of lading was easy to produce and the rates were side by side with carriers Cons Certain carriers had issues that were never resolved Review Source Response from FreightPOP July 23, 2020 Thanks for the review William. We love to see feedback from you and other customers that helps us improve and make the FreightPOP platform better for everyone. The FP community is what drives our innovation of new features, modules, and integrations. Sorry to hear about your carrier issues. With 300+ carrier integrations, we have found some lacking in technical capabilities. Thank you, Kurt PB Patrick B. Operations Manager Retail Used the software for: 6-12 months ### "Freight Pop built us a software to integrate with our current use of Quickbooks." January 22, 2018 4.0 Pros The number one most impressive thing has been the customer service, hands down. Whenever we run into a problem we are able to get a developer on the phone the same day to address the issue. Most bugs are addressed in 24 hours with some taking a day or two extra. We have never had to follow up on an issue. It is always resolved to completion. Cons The navigation of shipments using a side scrolling bar is a little cumbersome. Previously only being able to have one shipment per account was a problem but that has not been resolved. Review Source Response from FreightPOP January 23, 2018 Patrick, thanks for taking the time to leave your feedback! We value and take pride in our customer service and our customer's experience. Thanks for the note on the shipment navigation, I have submitted that to our development team to review as well! rM ramon M. Director of Logistics Automotive Used the software for: Less than 6 months ### "VGM FreightPOP review " April 6, 2023 5.0 Pros Unlimited logins, cloud base, simplicity Cons Loading speed, after updates having to log out to see the new updates Review Source Response from FreightPOP September 18, 2023 Your Capterra review is a fantastic gift to us. Thank you for your support and for choosing our services, Ramon. DM Drew M. Logistics Analyst Wireless Used the software for: 1-2 years ### "tessco review " February 27, 2020 4.0 It has been positive. Helps with quoting ease, tracking has been a downfall Pros you can see all LTL carriers rates at the same time, which makes quotes a breeze. info is easy to input and returns valued fields Cons inability to match with some of our ftl providers and help with our tracking of those providers Review Source Response from FreightPOP March 2, 2020 Drew, thank you for your review. We understand the importance of visibility for ALL of your carriers, not most of them. We'll be releasing enhanced tracking functionality during Q2 to track your FTL shipments better using various technologies, including GPS, ELD, and mobile tracking. Help is on the way! Contact me anytime with ideas or feedback. -Kurt (CEO) kurt@freightpop.com TC TONY C. Purchasing/Systems Manager Warehousing Used the software for: 1-2 years ### "Recommended Software for VeraCore WMS" January 26, 2020 5.0 Pros Pretty seamless integration with Veracore. Easy to use and feature-rich. Processes both small parcel and LTL shipments. Cons Some room of improvement for LTL (direct carrier). Review Source JC Joe C. Warehouse Supervisor Computer Hardware Used the software for: 1-2 years ### "FreightPOP has made shipping domestically and internationally a snap!" September 15, 2017 5.0 Saved time on booking shipments. Saved money on freight costs. Pros Ease of use Ability to import my own carriers and rates Eliminates the need to use multiple systems to get the best rates and transit times Cons I would like it if an additional address line was added in the Ship To window when creating shipments. Review Source TK Tiffany K. Staff Accountant Computer Hardware Used the software for: 6-12 months ### "The software is very easy to use and requites little to no training. " September 13, 2017 4.0 The ability to ship things quickly and shop our various carrier rates at the same time without logging into multiple websites. Pros Very easy to use, customer support is very responsive and addresses problems quickly. The process is self explanatory, and allows anyone to ship something knowing they are getting the best rates. Cons There needs to be reporting features that accounting can use to accrue and estimate freight costs for the month or quarter. Review Source JE Janice E. Sales Administration Representative Consumer Goods Used the software for: 6-12 months ### "Use of Freight Pop" October 21, 2020 4.0 Pros Easy to use, makes rating a shipment enjoyable, all quotes in one place and easy to select which one you want. Gives you the BOL and Pallet labels or you can email them. Cons not much to dislike about this program, might be nice to have more detailed instructions when first using it. Review Source Response from FreightPOP October 26, 2020 Janice, thank you for sharing your experience with the FreightPOP community. Even though we love hearing there is "not much to dislike about this program", we will continue our relentless pursuit of improvement. We are here to help you ship smarter and ship easier. -Kurt KC Kelly C. International Logistics Manager Consumer Goods Used the software for: Less than 6 months ### "Great Software!" April 7, 2020 5.0 Pros FreightPop has streamlined our daily shipment booking process increasing our overall efficiency. Cons The visual layout of the system generated BOL could use improvement. Review Source Response from FreightPOP April 14, 2020 Thanks Kelly! We love having you and Onyx as part of the FreightPOP community. Let us know how we can improve the platform and make your job easier. -Kurt AH Allie H. Administrator Used the software for: Less than 6 months ### "Amazing service and functionality!" January 19, 2018 5.0 Pros This software does exactly what I need and if I find a function that needs improvement the company responds so quickly to adapt the software to fit my needs! Cons The only con that I can think of is the description field is too small for ease of use when typing up a BOL. Review Source Response from FreightPOP January 23, 2018 Allie, thanks for your feedback! We're so glad that you are finding exactly what you need in a shipping software. As far as the BOL suggestion, we'll get that sent over to our development team right away to review. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.