--- title: "SAP S/4HANA Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SAP S/4HANA Cloud the right Enterprise Resource Planning solution for you? Explore 358 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/152293/SAP-S-4HANA/reviews/" page_type: "reviews" language: "en" --- SAP S/4HANA Cloud 4.3 (358) [View alternatives](https://www.capterra.com/p/152293/SAP-S-4HANA/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 27th, 2026 # Reviews of SAP S/4HANA Cloud Ease of use 3.8 Customer Service 4.0 ## Pros and Cons in Reviews UR Umang R Project ManagerPackaging and Containers, 5,001 - 10,000 employeesUsed the software for: I used a free trial. “It is a very comprehensive enterprise resource planning tool and can be applied across various functions - supply chain, finance, sales, accounting etc.“ February 5, 2025 pavlo b Global Solution ArchitectAccounting, 10,001+ employeesUsed the software for: 1-2 years. “Integration with products outside of the SAP family can be burdensome.“ January 1, 2026 OV Olga V RtR AnalystAirlines/Aviation, 501 - 1,000 employeesUsed the software for: 1-2 years. “It significantly improves data transparency and helps in maintaining a clear audit trail.“ May 22, 2026 AM Ashief M Sortation associateLogistics and Supply Chain, 51 - 200 employeesUsed the software for: Less than 6 months. “High cost of ownership of the product, very much complex integration and too much limitation for the customisation“ May 29, 2025 OV Olga V RtR AnalystAirlines/Aviation, 501 - 1,000 employeesUsed the software for: 1-2 years. “The platform offers a wide range of convenient features that streamline the workflow.“ May 22, 2026 AK Abhishek K E-Commerce, WarehouseWarehousing, 10,001+ employeesUsed the software for: More than 2 years. “Implementation is exhausting“ June 2, 2026 EM Erwyn M Chief Accounting OfficerLeisure, Travel & Tourism, 11 - 50 employeesUsed the software for: More than 2 years. “The software has amazing data visualisation features which enables quick analytics and reporting.“ September 11, 2025 AK Abhishek K E-Commerce, WarehouseWarehousing, 10,001+ employeesUsed the software for: More than 2 years. “Support is slow“ June 2, 2026 ## Showing most helpful reviews Showing 1-25 of 358 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Audrey H. System Administrator Information Technology and Services Used the software for: 2+ years ### "One of the best ERP systems in the cloud" August 15, 2023 4.0 My accounting entries were quite simple to enter. Very little work is required, and it's simple to pick up and expand. Once done on an Excel spreadsheet, the process is now unnecessary because all participants have access to the data. Pros The project management tools in SAP S/4HANA Cloud make it easy for me to keep track of my customers' endeavors. My experience with SAP S/4HANA Cloud over the past year has convinced me that it is the best cloud-based enterprise resource planning (ERP) solution currently on the market. I like it a lot because of how well it can examine and process a transaction. Cons It's very expensive to set up, whether you're paying for the cloud infrastructure itself or for a consultant to help you get started. There are also significant ongoing costs associated with things like upgrades and keeping your system secure. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/) It supports most, if not all, of the business procedures essential to running a company, and it is possible to integrate its various modules in a way that makes it easy to manage everything from a single interface. Review Source JG Jheny G. jhenygrajales@gmail.com Building Materials Used the software for: 2+ years ### "Excellent system" March 17, 2022 5.0 When starting with the program, transactions and reports were a bit difficult, but after handling it, it is a very successful and reliable program. Pros The veracity of the information, the updated reports and in different formats for greater understanding and analysis. Cons implementation and continuous updates were difficult Switched from [Nubox CO](https://www.capterra.com/p/196370/Nubox-CO/) Improvement and updating of the accounting program Review Source WE WILLIAM E. QA Specialist Biotechnology Used the software for: 6-12 months ### "Effective but overly complex" July 22, 2025 3.0 My overall experience with this software has not been positive. I give this a very average rating as it does accomplish what is needed but is overly and needlessly complex and not intuitive. Pros Basically it gets the job done. I am able to accomplish what I need to accomplish. There isn't much great I can say about this software. Cons This software is overly complex and there is nothing intuitive or user friendly about it. I find myself having to frequently refer to notes and procedures for most applications. Review Source Shovon K. Business Analyst Consumer Goods Used the software for: 2+ years ### "A CRM for Big Company with great integration functionality" August 24, 2022 5.0 Good to have for a big company to manage the business and control all the layers Pros Hard to integrate but once done, very easy to use. As this goes by TCode for different function and access, it gives the freedom to manage access within users as well as easy to extract data which is almost same in all modules/TCodes. Cons Integration requires a lot of time, automation is not that advance within the system and requires external process to maintain. Alternatives considered [Infor VISUAL](https://www.capterra.com/p/165211/VISUAL-ERP/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Reason for choosing SAP S/4HANA Cloud SAP is popular, getting people is easy in the industry where we are living and it's easy to train. Review Source BS Balaji S. Data Analyst LEad Chemicals Used the software for: 2+ years ### "sap s/4 hana review" May 23, 2022 4.0 Overall, this tool is definitely needed for companies to migrate from SAP ECC. My experience with the tool has been good. The business users too feel that most of the processes are already available in the Business Content of SAP Pros This is something enterprises definitely need to move if they are running on SAP. The best part of S/4 HANA is its processing time and intelligence. The speed at which the processing is done is amazing Cons Like other SAP products, this tool is expensive and the consulting or resources for the implementation are very expensive. Reason for choosing SAP S/4HANA Cloud The Company was already in SAP and this will be the best tool for us to integrate with other existing applications. Switched from [Oracle Sales](https://www.capterra.com/p/139449/Oracle-Sales-Cloud/) We had to have a lot of the non SAP third party applications for running our business when we were in ORACLE Review Source SB Sebastian B. Logistics specialist Automotive Used the software for: 2+ years ### "From implementer to daily user from logistic side" July 29, 2024 3.0 In overall, I like work with SAP system. Its very user friendly, not so expensive in implementation comparing to others and easy to learn. Pros The most I like possibility of improvement the production cockpit where we add many options of scrap, rework or prodoction version reporting. It gave us great possibilities to analyze production process statistics. Cons Least in SAP I like the pace of work - many reports are generating some minutes. Switched from [Epicor CMS](https://www.capterra.com/p/255450/Epicor-CMS/) Our corporation made the switch because of weak support of previous system team. Review Source Yiğit Y. Co-Founder Information Technology and Services Used the software for: Less than 6 months ### "SAP S/4HANA Cloud Review" May 9, 2024 5.0 My overall experiance with SAP S/4HANA Cloud is very good. It makes my job much easier and I can save time. Pros Invoicing transactions are very convenient and easy. Uploading and processing invoices to the system is safer than other programs. Cons Sometimes the program responds late to operations and the program may freeze. Switched from [CANIAS ERP](https://www.capterra.com/p/51528/CANIAS-ERP/) The program I was previously working with was not up to date and was not compatible with Excel. Review Source AT Anjum T. BI Engineer Information Technology and Services Used the software for: 6-12 months ### "Best ERP System I have ever used" August 15, 2024 4.0 Pros SAP S/4 Hana is the best ERP system with easy integration with everykind of business. Cons The initial onboarding can be a little difficult. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) I changed my employment and they are using SAP system. Review Source VR Verified Reviewer MBA Candidate Information Technology and Services Used the software for: 6-12 months ### "ERP Product with great performance" August 25, 2020 5.0 Pros Stability: no crash problem as from my experience. Performance: send and retrieve data quickly. Applicability: can be applied for almost any accounting standard. Cons Cost: the product is costly, so if the company is not large enough to exploit it full to its capacity, then other products might be more cost efficient. Alternatives considered [Oracle Fusion Cloud ERP](https://www.capterra.com/p/274950/Oracle-Fusion-Cloud-ERP/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reason for choosing SAP S/4HANA Cloud I'm SAP Consultant. My client who went for SAP S/4HANA for Finance is a big manufacturing company with lots of cash flows in and out every month, and has a large number of SKUs. Review Source MA Mahatma A. Director of Marketing Construction Used the software for: 1-2 years ### "The Features of SAP S/4HANA Cloud Have Been Exceptional" August 3, 2025 5.0 Pros The flexibility of SAP S/4HANA Cloud gives us value for money. I am impressed by the impressive inventory management capabilities of SAP S/4HANA Cloud. Cons SAP S/4HANA Cloud has been working impressively for us. I do not dislike the features of SAP S/4HANA Cloud at all. Review Source SC Stefano C. PMO Banking Used the software for: Less than 6 months ### "The new digital functionalities on SAP support your business" April 27, 2025 5.0 Intuitive and customizable interface that simplifies daily operations and reduces learning curve. Pros Real-time access to up-to-date data, enabling faster decisions and timely actions. Cons Implementing SAP S/4HANA can require a significant initial investment. Staff may need to be re-skilled to adapt to the new technology and processes. Review Source MS Mayur S. Warehouse Executive Logistics and Supply Chain Used the software for: 2+ years ### "Great ERP solution to simplify business processes and boost productivity" November 20, 2024 5.0 My overall experience with SAP S/4 HANA Cloud is great. It offers you scalability, higher availability, and great disaster management. Pros 1) It offers you flexibility and scalability. You can choose the best subscription plan for your business as per requirement. 2) Another benefit of SAP S/4 HANA Cloud is that it periodically provides you an innovation cycle. So you get access early access to new technologies and developments. 3) It lets you simplify business processes and helps you to drive digital transformation. 4) It facilitates higher availability as well as great disaster management. Cons We never encountered any problem with SAP S/4 HANA Cloud till now. Review Source VR Verified Reviewer Administrative Tracking Supporter Logistics and Supply Chain Used the software for: Less than 6 months ### "Franco REVIEW" November 11, 2024 4.0 Powerful for large-scale operations; once set up, it greatly enhances efficiency and decision-making. Pros Real-time data insights and seamless ERP integration. Cons Initial setup and customization can be quite complex. Review Source SS Sanket S. SAP MM Consultant / Supply Chain Specialist / Freelance Writer Computer Software Used the software for: 6-12 months ### "SAP S4 HANA Giant ERP Player" February 17, 2023 5.0 Pros 1\. It is a real time tracking software for every business process.2. It is very convenient to use once you understand flow of business processes.3. You can manage every process of your business with SAP Standard funtion processes.4. You can customize this software as much as you want. 5. SAP has a vast area of implementation. It is used in almost all types of industries to manage their business processes. Cons 1\. It is very expensive.2. It can be implemented only by big giant companies who can afford it. 3. Complexity level is high if you are new to the software. 4. Time needed for implementation is massive.5. You will be need to learn and practice if you want to handle SAP Software. Review Source VR Verified Reviewer Production Project Enginner Food Production Used the software for: 1-2 years ### "S/4HANA helped massively boost our manufacturing processes" October 7, 2023 5.0 Our operations have been boosted massively by S/4HANA. With it, we've not only saved time and reduce human error by automating a lot of our repetitive operations, but we've also set up a system where data from all kinds of different areas flow down, get consolidated, and then charted to boost our data-driven decision making. It's pretty costly an difficult to set up, but once you have it up and running, it'll really boost your operations. Pros The best thing about it is just how integrated it is. We really needed a system where we didn't have to sync a dozen different tools together to run our operations, and S/4HANA has been a lifesaver in that regard. All the modules are linked together so you don't have to worry about integration health and all the data gets synced straight away Cons The pricing is a big disadvantage. It could be an issue for companies looking to use SAP to support their expansion. Review Source VR Verified Reviewer Ecommerce Director Retail Used the software for: 2+ years ### "Not for everyone, but if it fits your needs it is great." January 6, 2022 5.0 Good, beware of costs cause it is expensive. Pros It can do everything! It can be molded to do exactly what you need, it is safe and robust to handle the biggest of business Cons Quote and budget wisely! Changes will soon stack up and you will be making constant implementations to make it do what you want to do, it does everything out of the box, but probable not the way you want/need it to. Review Source OK Osama K. Sap consultant Information Technology and Services Used the software for: 2+ years ### "Sap consultant" September 18, 2022 5.0 Pros Sap finance, sap data warehouse as well as daily financial operations. Cons I feel it is expensive implementation and requires alot of effort to learn. Review Source VR Verified Reviewer SAP BW Consultant Used the software for: 6-12 months ### "A step into the future." July 24, 2018 5.0 With SAP HANA, my skills in view calculations have increased, I have another point of view about how to create one type of report or another. It is also very productive and very fast response. In addition with other tools like SAP Lumira, Qlik View / Sense and Tableau you can get a nice result, it leverages BI to another level and makes your experience even better. Pros SAP HANA, or Netweaver over HANA DB (HDB) is a step into the future. Before this concept of in-memory computing and memory storage (without reading the disk all the time), some reports took very long to load. Now you can get access to a larger piece of data in seconds. HANA also brings BW to another level of real time reporting, even detailed information can be shown in no time, its very fast. The way we build views by using the HANA Modeler is very simple but yet powerful, you can do a lot with little knowledge and much more with some expertise. Cons The tools used to work with HANA are both the HANA Studio or Eclipse with SAP HANA plugins. In my opinion, it could be better than it is; with more components, less bugs (you have to restart the environment every once in a while) and a better explanation about how the aggregation you see has been formed (Simpler than PlanViz). Review Source MP Matti P. Project Manager Financial Services Used the software for: 2+ years ### "Excellent ERP software" January 14, 2023 5.0 My overall experience has been really good. I use SAP Hana daily and it really makes my work more efficient since it has so much data in it that gives accurate reports and analytics of our operations. Pros One of the best features of SAP HANA is its high performance and real-time processing capabilities. Because it stores data in memory rather than on disk, it can handle large amounts of data and provide fast query response times. This boosts all operations of our company and minimizes downtime. Cons Can be complex in the beginning like all ERP tools. It also has limited integration possibilities with non-SAP systems. Review Source DS Dhaval S. SAP FICO Consultant Accounting Used the software for: 2+ years ### "SAP HANA Review for Business perspective " February 23, 2023 4.0 Pros Basically this is Enterprise resource planning. It helps business to integrate all the things and make things easy and understandable. More importantly it works proactively and functionality are awesome and helpful for the users Cons We can say this bit expensive for some buisness. It includes very much data so sometimes it becomes hard to find data Review Source VC Velda C. Calibration Tech Oil & Energy Used the software for: 2+ years ### "A must have for your business" September 11, 2024 5.0 Pros I love the convenience of being able to track inventory, cost, quality plans and so much more all in the same application Cons Getting comfortable with the layout and then BOOM an update Review Source Ilia T. Business Development Manager Information Technology and Services Used the software for: 1-2 years ### "I used this as a CRM" March 4, 2021 4.0 The business used this solution for a wide range of functions, however I personally used it as a CRM. I can see the main benefit of it is to have the one tool that does everything under the sun. Pros Even though I only really used it as a CRM I could tell that I was only scratching the surface of its capabilities. So the number one thing I liked about it was having everything under the one roof. It seemed to be relatively easy to navigate and pick up considering the plethora of options and buttons. Cons The look and feel reminded me of the old minesweeper game on windows 3.1. I could tell that the business put in a lot of work to customize this package however there were a number of kinks and workaround which didn't make sense. Review Source BL Balamurugan L. Process Lead Information Technology and Services Used the software for: 2+ years ### "Purchase Order" December 13, 2022 4.0 Pros Supplier can able to update Material status in SAP S/4 Hana. Cons User Friendly interface.Web based applications tool. Review Source AS Ashokkumar S. supply chain manager Consumer Goods Used the software for: 1-2 years ### "Sap S4 Hana the best ERP" January 13, 2023 5.0 Pros the structural design of this software and its advanced features. its very helpful in analysis with real time data. it has a basic rules that make an disordered company structural. Cons As everyone know that cost of the software is not affordable by small enterprises. Also its authorization procedures are complicated and will not support in urgent situations. Review Source Ravikumar M. Sap Basis Consultant Computer Software Used the software for: 2+ years ### "Its a tremendous user performance optimization" October 16, 2018 5.0 Its almost 3 to 3.5 years experience of this software it was tremendous experience of this software it will get good user performance and business productivity and also its customer satisfied the overall performance Pros Its a column based and row based which is faster user data access , auto compressing the data and also parallel processing Cons Its time taking if we are not giving the software required hardware like memory, CPU, Disk space etc.. and also the will suggest the certified hardware partner. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.