# SAP S/4HANA Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SAP S/4HANA Cloud the right Enterprise Resource Planning solution for you? Explore 355 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152293/SAP-S-4HANA/reviews --- SAP S/4HANA Cloud 4.3 (355) [View alternatives](https://www.capterra.com/p/152293/SAP-S-4HANA/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SAP S/4HANA Cloud Ease of use 3.8 Customer Service 4.0 ## Pros and Cons in Reviews CR Cory R opsTransportation/Trucking/Railroad, 501 - 1,000 employeesUsed the software for: I used a free trial. “Flexible subscription models and cloud deployment support business growth and quick adaptation to market changes.“ December 12, 2025 pavlo b Global Solution ArchitectAccounting, 10,001+ employeesUsed the software for: 1-2 years. “Integration with products outside of the SAP family can be burdensome.“ January 1, 2026 UR Umang R Project ManagerPackaging and Containers, 5,001 - 10,000 employeesUsed the software for: I used a free trial. “It is a very comprehensive enterprise resource planning tool and can be applied across various functions - supply chain, finance, sales, accounting etc.“ February 5, 2025 AM Ashief M Sortation associateLogistics and Supply Chain, 51 - 200 employeesUsed the software for: Less than 6 months. “High cost of ownership of the product, very much complex integration and too much limitation for the customisation“ May 29, 2025 SB Sebastian B Logistics specialistAutomotive, 201 - 500 employeesUsed the software for: More than 2 years. “The most I like possibility of improvement the production cockpit where we add many options of scrap, rework or prodoction version reporting.“ July 29, 2024 LC Lance C Solution ArchitectInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The online help features are not intuitive.“ May 18, 2025 AA Alesandra A Procurement OfficerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “The product is able to revolutionalise ERP operations and ensures seamless service delivery.“ June 4, 2025 Yiğit Y Co-FounderInformation Technology and Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Sometimes the program responds late to operations and the program may freeze.“ May 9, 2024 ## Showing most helpful reviews Showing 1-25 of 355 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Audrey H. System Administrator Information Technology and Services Used the software for: 2+ years ### "One of the best ERP systems in the cloud" August 15, 2023 4.0 My accounting entries were quite simple to enter. Very little work is required, and it's simple to pick up and expand. Once done on an Excel spreadsheet, the process is now unnecessary because all participants have access to the data. Pros The project management tools in SAP S/4HANA Cloud make it easy for me to keep track of my customers' endeavors. My experience with SAP S/4HANA Cloud over the past year has convinced me that it is the best cloud-based enterprise resource planning (ERP) solution currently on the market. I like it a lot because of how well it can examine and process a transaction. Cons It's very expensive to set up, whether you're paying for the cloud infrastructure itself or for a consultant to help you get started. There are also significant ongoing costs associated with things like upgrades and keeping your system secure. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/) It supports most, if not all, of the business procedures essential to running a company, and it is possible to integrate its various modules in a way that makes it easy to manage everything from a single interface. Review Source Shovon K. Business Analyst Consumer Goods Used the software for: 2+ years ### "A CRM for Big Company with great integration functionality" August 24, 2022 5.0 Good to have for a big company to manage the business and control all the layers Pros Hard to integrate but once done, very easy to use. As this goes by TCode for different function and access, it gives the freedom to manage access within users as well as easy to extract data which is almost same in all modules/TCodes. Cons Integration requires a lot of time, automation is not that advance within the system and requires external process to maintain. Alternatives considered [Infor VISUAL](https://www.capterra.com/p/165211/VISUAL-ERP/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Reason for choosing SAP S/4HANA Cloud SAP is popular, getting people is easy in the industry where we are living and it's easy to train. Review Source DL Doug L. IT and Customer Support Logistics and Supply Chain Used the software for: 2+ years ### "Why do we still suffer this program?" September 17, 2024 1.0 The overall experience is not great. It's a game of mental gymnastics every time I need to use the program, having to memorize a specific order of oddly placed button clicks to accomplish simple tasks. Our clients who use SAP always speak in SAP-jargon and somehow expect us to understand them, making the experience worse. Pros It was slightly better than SAP 3 or whatever the native desktop app we switched from was. It has okay customization options so you can remove some unused buttons, but that was the only improvement. Cons I honestly dread hearing that we are taking on a new client that uses SAP. Sure, SAP can be a powerful tool and has a lot of features, but it is too overwhelming. You need a weeklong course to just understand the basics of this program. Every function (and there are SO MANY) is not clearly labeled, instead using some alpha-numeric code (VL02, MIGO, etc), or a title that doesn't really match what it is you are trying to do. I've never used a program that takes so many button clicks to accomplish simple tasks like printing a Bill of Lading. The UI is extremely outdated. Review Source Yiğit Y. Co-Founder Information Technology and Services Used the software for: Less than 6 months ### "SAP S/4HANA Cloud Review" May 9, 2024 5.0 My overall experiance with SAP S/4HANA Cloud is very good. It makes my job much easier and I can save time. Pros Invoicing transactions are very convenient and easy. Uploading and processing invoices to the system is safer than other programs. Cons Sometimes the program responds late to operations and the program may freeze. Switched from [CANIAS ERP](https://www.capterra.com/p/51528/CANIAS-ERP/) The program I was previously working with was not up to date and was not compatible with Excel. Review Source VR Verified Reviewer MBA Candidate Information Technology and Services Used the software for: 6-12 months ### "ERP Product with great performance" August 25, 2020 5.0 Pros Stability: no crash problem as from my experience. Performance: send and retrieve data quickly. Applicability: can be applied for almost any accounting standard. Cons Cost: the product is costly, so if the company is not large enough to exploit it full to its capacity, then other products might be more cost efficient. Alternatives considered [Oracle Fusion Cloud ERP](https://www.capterra.com/p/274950/Oracle-Fusion-Cloud-ERP/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reason for choosing SAP S/4HANA Cloud I'm SAP Consultant. My client who went for SAP S/4HANA for Finance is a big manufacturing company with lots of cash flows in and out every month, and has a large number of SKUs. Review Source SB Sebastian B. Logistics specialist Automotive Used the software for: 2+ years ### "From implementer to daily user from logistic side" July 29, 2024 3.0 In overall, I like work with SAP system. Its very user friendly, not so expensive in implementation comparing to others and easy to learn. Pros The most I like possibility of improvement the production cockpit where we add many options of scrap, rework or prodoction version reporting. It gave us great possibilities to analyze production process statistics. Cons Least in SAP I like the pace of work - many reports are generating some minutes. Switched from [Epicor CMS](https://www.capterra.com/p/255450/Epicor-CMS/) Our corporation made the switch because of weak support of previous system team. Review Source MS Mayur S. Warehouse Executive Logistics and Supply Chain Used the software for: 2+ years ### "Great ERP solution to simplify business processes and boost productivity" November 20, 2024 5.0 My overall experience with SAP S/4 HANA Cloud is great. It offers you scalability, higher availability, and great disaster management. Pros 1) It offers you flexibility and scalability. You can choose the best subscription plan for your business as per requirement. 2) Another benefit of SAP S/4 HANA Cloud is that it periodically provides you an innovation cycle. So you get access early access to new technologies and developments. 3) It lets you simplify business processes and helps you to drive digital transformation. 4) It facilitates higher availability as well as great disaster management. Cons We never encountered any problem with SAP S/4 HANA Cloud till now. Review Source VK Val K. Tax Manager Retail Used the software for: 2+ years ### "SAP S4 Hanna" January 15, 2025 5.0 great software enable company to manage accounting and business in all levels Pros there are lots of FInancial and tax reports i am suing on a daily busiess to review, reconcile and file tax returns Cons some of the reports have to be customized to meet the requirements Review Source LB Lucia B. HR Manager Information Services Used the software for: 2+ years ### "A brilliant ERP Software " December 17, 2024 5.0 The software has offered us unlimited customization and integrated seamlessly with other existing systems in our organisation. Pros SAP S/4HANA Cloud has advanced Ai capabilities which enables efficient automation of manual process and optimization of financial operations. Cons The product is up to scratch. I have not experienced any operational issue so far. Review Source EB Elio B. HR Manager Management Consulting Used the software for: 2+ years ### "Outstanding ERP software" January 1, 2025 4.0 Adoption of SAP S/4HANA Cloud has increased accuracy and compatibility in financial management. Pros The software has an amazing lucid interactive which is both intuitive and straightforward. Cons The product pricing plans are quite expensive and not affordable to small businesses. Review Source SC Stefano C. PMO Banking Used the software for: Less than 6 months ### "The new digital functionalities on SAP support your business" April 27, 2025 5.0 Intuitive and customizable interface that simplifies daily operations and reduces learning curve. Pros Real-time access to up-to-date data, enabling faster decisions and timely actions. Cons Implementing SAP S/4HANA can require a significant initial investment. Staff may need to be re-skilled to adapt to the new technology and processes. Review Source VC Velda C. Calibration Tech Oil & Energy Used the software for: 2+ years ### "A must have for your business" September 11, 2024 5.0 Pros I love the convenience of being able to track inventory, cost, quality plans and so much more all in the same application Cons Getting comfortable with the layout and then BOOM an update Review Source VR Verified Reviewer Technical Architect Used the software for: 2+ years ### "SAP's platform for the future" April 8, 2018 4.0 Must-use for all SAP customers, given that it is critical to SAP's success as an enterprise software company. Pros Started using HANA 5 years ago with v1 SPS5 back when it was just released for SAP BW. Back then it was "only" an in-memory DB. With each new SPS release, HANA became better with more DB features integrated. Fast forward to today, it is a full-fledged database platform with enterprise features that rival (and in some cases) even bests Oracle, MSSQL, DB2, et al. For customers who intend to use SAP for the foreseeable future, you would no doubt have HANA already as part of your existing if not future SAP roadmap, given that support for the traditional DBs is until 2025. SAP HANA, which is re-written from the ground up to fully take advantage of today's modern hardware, supports multi-threaded CPU architecture, use of terabytes of memory to run its in-memory database capabilities, columnar & row based database with full-fledged compression, full support of PL-SQL and many other application components. From a hardware perspective it is a 2-horse race with the commodity Intel x86 platforms becoming more powerful with each CPU iteration and better CPU core-to-memory ratio support, and IBM with their Power-based CPU architecture. As hardware prices continue to fall and become more powerful, it is only a matter of time before HANA hardware becomes truly commoditised. Cons Today SAP HANA is not only a competent database platform, but also is a very robust applications platform. As HANA continues to grow its feature set naturally there are more bugs as a result of a multitude of features. Development of SAP HANA is also diversified across multiple locations around the globe (Walldorf, India, etc.). SAP must do a better job in responding quicker to customers with issues. Review Source VR Verified Reviewer Manager Financial Services Used the software for: 1-2 years ### "Best tool for overall enterprise resource planning." March 12, 2023 5.0 Overall, still the best choice for enterprise resource planning. Pros Features that I liked most about SAP are:1. Accounts Receivable and Payables ageing analysis. 2. Preparation of Financial Statements for my entity.3. Billing, Invoicing and payment processing feature is very helpful.4. Bank reconciliation preparation.5. General Ledger code for each line item.6. Different reports can be obtained using different Tcodes.7. Very detailed reporting is available.8. Preparation of budgets for the entity.9. Uploading of budget into the system and intra company budget transfers. Cons 1\. It is very expensive.2. It gets stuck sometimes, when I want to export a larger number of line items data. Review Source VR Verified Reviewer Maintenance Supervisor Food & Beverages Used the software for: 2+ years ### "A multiverse in its own." December 23, 2022 5.0 Pros Everything. I can write a book on SAP benefits. I have been job hopping for years and wherever I find SAP, I am certain that half my job is done. This Cloud version is even better. Couldn't ask for more. We plan our entire day, week, months, years through it, share it with the corporate through the cloud feature with no hassle. Each and everything in my maintenance department revolves around it. Cons SAP is the best ERP, hands down. they don't need to, but if ever I would love to see them working on their GUI. Review Source hK herbert K. Technical Advisor Logistics and Supply Chain Used the software for: 2+ years ### "Satisfied user review of SAP S/4HANA" September 13, 2021 5.0 Wonderful experience. SAP S/4 HANA offers 360 degrees visibility into logistics management. Pros Order fulfilment module (HF Delivery Note and Order fulfilment) enables real time tracking of all orders that have been issued and their respective dates of delivery. The feature of the relationship map is also incredible while doing stock reconciliation. Cons Overall its my preferred/ best choice of ERP system however at times the system takes long to start while loading add-ons. I guess this shouldn't be a big issue depending on what add-ons have been chosen by the end user. Review Source VR Verified Reviewer SAP Business one Consultant Computer Software Used the software for: 1-2 years ### "ANALYTICS AND ERPS - WHAT BUSINESSES NEEDED" October 4, 2018 5.0 It is very reliable, fast and efficient. It has enabled many companies to streamline processes and access a myriad of information related to their companies in real time Pros 1\. The data processing speeds are greatly improved on the HANA platform. This is due to the in-memory technology incorporated into the system. 2. Very easy to set up and integration with SAP is almost flawless. This is especially true with cloud. 3. The user interface is not only eye catching, it also incorporates analytics which enable the users to create interactive dashboards, graphs and widgets. 4. Since it is a database in itself, which supports data to be stored in columns (as opposed to the previously used MS SQL, which stores in rows), it allows for faster data processing, analytics and more efficient storage of data. 5. It allows a company to monitor key KPIs. 6. In terms of security, it is very efficient. It relies on encryption, patching and best practices when it comes to security. It is also linux-based which provides a very secure platform Cons 1\. The hardware and software specifications required to run HANA may be unavailable to some businesses hence if a company wants to use it, the would have to acquire them. 2. The dashboards and some of the analytical features are unavailable on mobile. 3. While customizing and writing stored procedures, one must be very careful as the application is linux-based hence it is case sensitive. Review Source VR Verified Reviewer System Engineer Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Easy to use and a game changer in the industry" March 24, 2023 5.0 Pros The ease of use is something that is really noteworthy. the software is very light and almost flawless solving every possible solution with a very little headache of work. Cons the con is sometimes the tasks that are to be performed need a bit of tricky code henceforth good coding tricks are needed to be learned. Review Source Mudssar A. Asst.Manager Porecurement Consumer Electronics Used the software for: 1-2 years ### "Business Operations with SAP cloud ERP" May 12, 2020 5.0 Overall very effective in business use, controlling and reliability is so that you can set buiness direction as per your current needs and business scenerios. Pros Remotely access of SAP, secured, varieties of business models available, you can implement accordingly. Professional approach and international business scenerios are covered in its features. You can install module wise, also background working is established so further modules can be configured and integrated with a less time. very easy and wide support. Cons Fast internet connectivity required, customization is not easy, very hard to attach live hardware like sensor for iot application, and very limited hardware like attendance machinr,scanner it does supports, Alternatives considered [SAP HANA Cloud](https://www.capterra.com/p/227383/SAP-HANA-Cloud/) Reason for choosing SAP S/4HANA Cloud Business volume increased. Review Source Robel T. Junior Accountant Environmental Services Used the software for: 1-2 years ### "SAP Review" August 2, 2018 4.0 \- Overall SAP is very efficient, reliable, and user-friendly Pros Easy to use and understand, like the save query as it saves me alot of time in repetitive searches I have to do Reports such as: accounts payable open items, cash reconciliation, cash - open items, payment monitor, and supplier account information are easily generated and always accurate Cons \-When entering invoices with many lines in SAP, calculated tax amounts for each line sometimes changes as I add more lines in the invoice. Software sometimes has trouble calculating correct tax and gross amounts for invoices when multiple lines, cost centres, GL accounts, tax codes are entered -As I enter invoice items while entering an invoice in SAP in the view all screen, I'm unable to enter a credit memo line item. To do this I'd have to go back into basic view, enter the credit memo, then go back into view all. Review Source AK Ali K. Accountant Construction Used the software for: 1-2 years ### "Amazing software " October 27, 2023 5.0 I loved my experience and I feel as though the pros outweighs the cons. Pros I liked how easy it is to use and how to navigate information to get key reports completed. Cons Can take time to integrate as implementation is a very long process Review Source Ilia T. Business Development Manager Information Technology and Services Used the software for: 1-2 years ### "I used this as a CRM" March 4, 2021 4.0 The business used this solution for a wide range of functions, however I personally used it as a CRM. I can see the main benefit of it is to have the one tool that does everything under the sun. Pros Even though I only really used it as a CRM I could tell that I was only scratching the surface of its capabilities. So the number one thing I liked about it was having everything under the one roof. It seemed to be relatively easy to navigate and pick up considering the plethora of options and buttons. Cons The look and feel reminded me of the old minesweeper game on windows 3.1. I could tell that the business put in a lot of work to customize this package however there were a number of kinks and workaround which didn't make sense. Review Source BL Balamurugan L. Process Lead Information Technology and Services Used the software for: 2+ years ### "Purchase Order" December 13, 2022 4.0 Pros Supplier can able to update Material status in SAP S/4 Hana. Cons User Friendly interface.Web based applications tool. Review Source AS Ashokkumar S. supply chain manager Consumer Goods Used the software for: 1-2 years ### "Sap S4 Hana the best ERP" January 13, 2023 5.0 Pros the structural design of this software and its advanced features. its very helpful in analysis with real time data. it has a basic rules that make an disordered company structural. Cons As everyone know that cost of the software is not affordable by small enterprises. Also its authorization procedures are complicated and will not support in urgent situations. Review Source Ravikumar M. Sap Basis Consultant Computer Software Used the software for: 2+ years ### "Its a tremendous user performance optimization" October 16, 2018 5.0 Its almost 3 to 3.5 years experience of this software it was tremendous experience of this software it will get good user performance and business productivity and also its customer satisfied the overall performance Pros Its a column based and row based which is faster user data access , auto compressing the data and also parallel processing Cons Its time taking if we are not giving the software required hardware like memory, CPU, Disk space etc.. and also the will suggest the certified hardware partner. 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