--- title: "SAP S/4HANA Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SAP S/4HANA Cloud the right Enterprise Resource Planning solution for you? Explore 358 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/152293/SAP-S-4HANA/reviews/" page_type: "reviews" language: "en" --- SAP S/4HANA Cloud 4.3 (358) [View alternatives](https://www.capterra.com/p/152293/SAP-S-4HANA/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of SAP S/4HANA Cloud Ease of use 3.8 Customer Service 4.0 ## Pros and Cons in Reviews UR Umang R Project ManagerPackaging and Containers, 5,001 - 10,000 employeesUsed the software for: I used a free trial. “It is a very comprehensive enterprise resource planning tool and can be applied across various functions - supply chain, finance, sales, accounting etc.“ February 5, 2025 pavlo b Global Solution ArchitectAccounting, 10,001+ employeesUsed the software for: 1-2 years. “Integration with products outside of the SAP family can be burdensome.“ January 1, 2026 OV Olga V RtR AnalystAirlines/Aviation, 501 - 1,000 employeesUsed the software for: 1-2 years. “It significantly improves data transparency and helps in maintaining a clear audit trail.“ May 22, 2026 AM Ashief M Sortation associateLogistics and Supply Chain, 51 - 200 employeesUsed the software for: Less than 6 months. “High cost of ownership of the product, very much complex integration and too much limitation for the customisation“ May 29, 2025 SB Sebastian B Logistics specialistAutomotive, 201 - 500 employeesUsed the software for: More than 2 years. “The most I like possibility of improvement the production cockpit where we add many options of scrap, rework or prodoction version reporting.“ July 29, 2024 AK Abhishek K E-Commerce, WarehouseWarehousing, 10,001+ employeesUsed the software for: More than 2 years. “Implementation is exhausting“ June 2, 2026 OV Olga V RtR AnalystAirlines/Aviation, 501 - 1,000 employeesUsed the software for: 1-2 years. “The platform offers a wide range of convenient features that streamline the workflow.“ May 22, 2026 AK Abhishek K E-Commerce, WarehouseWarehousing, 10,001+ employeesUsed the software for: More than 2 years. “Support is slow“ June 2, 2026 ## Showing most helpful reviews Showing 1-25 of 358 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Audrey H. System Administrator Information Technology and Services Used the software for: 2+ years ### "One of the best ERP systems in the cloud" August 15, 2023 4.0 My accounting entries were quite simple to enter. Very little work is required, and it's simple to pick up and expand. Once done on an Excel spreadsheet, the process is now unnecessary because all participants have access to the data. Pros The project management tools in SAP S/4HANA Cloud make it easy for me to keep track of my customers' endeavors. My experience with SAP S/4HANA Cloud over the past year has convinced me that it is the best cloud-based enterprise resource planning (ERP) solution currently on the market. I like it a lot because of how well it can examine and process a transaction. Cons It's very expensive to set up, whether you're paying for the cloud infrastructure itself or for a consultant to help you get started. There are also significant ongoing costs associated with things like upgrades and keeping your system secure. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Xero](https://www.capterra.com/p/120109/Xero/) It supports most, if not all, of the business procedures essential to running a company, and it is possible to integrate its various modules in a way that makes it easy to manage everything from a single interface. Review Source AT Anjum T. BI Engineer Information Technology and Services Used the software for: 6-12 months ### "Best ERP System I have ever used" August 15, 2024 4.0 Pros SAP S/4 Hana is the best ERP system with easy integration with everykind of business. Cons The initial onboarding can be a little difficult. Switched from [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) I changed my employment and they are using SAP system. Review Source WE WILLIAM E. QA Specialist Biotechnology Used the software for: 6-12 months ### "Effective but overly complex" July 22, 2025 3.0 My overall experience with this software has not been positive. I give this a very average rating as it does accomplish what is needed but is overly and needlessly complex and not intuitive. Pros Basically it gets the job done. I am able to accomplish what I need to accomplish. There isn't much great I can say about this software. Cons This software is overly complex and there is nothing intuitive or user friendly about it. I find myself having to frequently refer to notes and procedures for most applications. Review Source Shovon K. Business Analyst Consumer Goods Used the software for: 2+ years ### "A CRM for Big Company with great integration functionality" August 24, 2022 5.0 Good to have for a big company to manage the business and control all the layers Pros Hard to integrate but once done, very easy to use. As this goes by TCode for different function and access, it gives the freedom to manage access within users as well as easy to extract data which is almost same in all modules/TCodes. Cons Integration requires a lot of time, automation is not that advance within the system and requires external process to maintain. Alternatives considered [Infor VISUAL](https://www.capterra.com/p/165211/VISUAL-ERP/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Reason for choosing SAP S/4HANA Cloud SAP is popular, getting people is easy in the industry where we are living and it's easy to train. Review Source Yiğit Y. Co-Founder Information Technology and Services Used the software for: Less than 6 months ### "SAP S/4HANA Cloud Review" May 9, 2024 5.0 My overall experiance with SAP S/4HANA Cloud is very good. It makes my job much easier and I can save time. Pros Invoicing transactions are very convenient and easy. Uploading and processing invoices to the system is safer than other programs. Cons Sometimes the program responds late to operations and the program may freeze. Switched from [CANIAS ERP](https://www.capterra.com/p/51528/CANIAS-ERP/) The program I was previously working with was not up to date and was not compatible with Excel. Review Source SB Sebastian B. Logistics specialist Automotive Used the software for: 2+ years ### "From implementer to daily user from logistic side" July 29, 2024 3.0 In overall, I like work with SAP system. Its very user friendly, not so expensive in implementation comparing to others and easy to learn. Pros The most I like possibility of improvement the production cockpit where we add many options of scrap, rework or prodoction version reporting. It gave us great possibilities to analyze production process statistics. Cons Least in SAP I like the pace of work - many reports are generating some minutes. Switched from [Epicor CMS](https://www.capterra.com/p/255450/Epicor-CMS/) Our corporation made the switch because of weak support of previous system team. Review Source VR Verified Reviewer MBA Candidate Information Technology and Services Used the software for: 6-12 months ### "ERP Product with great performance" August 25, 2020 5.0 Pros Stability: no crash problem as from my experience. Performance: send and retrieve data quickly. Applicability: can be applied for almost any accounting standard. Cons Cost: the product is costly, so if the company is not large enough to exploit it full to its capacity, then other products might be more cost efficient. Alternatives considered [Oracle Fusion Cloud ERP](https://www.capterra.com/p/274950/Oracle-Fusion-Cloud-ERP/)[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) Reason for choosing SAP S/4HANA Cloud I'm SAP Consultant. My client who went for SAP S/4HANA for Finance is a big manufacturing company with lots of cash flows in and out every month, and has a large number of SKUs. Review Source MA Mahatma A. Director of Marketing Construction Used the software for: 1-2 years ### "The Features of SAP S/4HANA Cloud Have Been Exceptional" August 3, 2025 5.0 Pros The flexibility of SAP S/4HANA Cloud gives us value for money. I am impressed by the impressive inventory management capabilities of SAP S/4HANA Cloud. Cons SAP S/4HANA Cloud has been working impressively for us. I do not dislike the features of SAP S/4HANA Cloud at all. Review Source VK Val K. Tax Manager Retail Used the software for: 2+ years ### "SAP S4 Hanna" January 15, 2025 5.0 great software enable company to manage accounting and business in all levels Pros there are lots of FInancial and tax reports i am suing on a daily busiess to review, reconcile and file tax returns Cons some of the reports have to be customized to meet the requirements Review Source EB Elio B. HR Manager Management Consulting Used the software for: 2+ years ### "Outstanding ERP software" January 1, 2025 4.0 Adoption of SAP S/4HANA Cloud has increased accuracy and compatibility in financial management. Pros The software has an amazing lucid interactive which is both intuitive and straightforward. Cons The product pricing plans are quite expensive and not affordable to small businesses. Review Source LB Lucia B. HR Manager Information Services Used the software for: 2+ years ### "A brilliant ERP Software " December 17, 2024 5.0 The software has offered us unlimited customization and integrated seamlessly with other existing systems in our organisation. Pros SAP S/4HANA Cloud has advanced Ai capabilities which enables efficient automation of manual process and optimization of financial operations. Cons The product is up to scratch. I have not experienced any operational issue so far. Review Source AM Ashief M. Sortation associate Logistics and Supply Chain Used the software for: Less than 6 months ### "Great product" May 29, 2025 5.0 Pros Integrated business process and real time data analytics, finance and controlling capabilities and built. Cons High cost of ownership of the product, very much complex integration and too much limitation for the customisation Review Source JC Justin C. Quality Analyst Airlines/Aviation Used the software for: 1-2 years ### "My experience with SAP" August 26, 2024 5.0 Pros User Interface is easy and simple to use. Cons Been using it for over a year and no complaints thus far! Review Source SS Sanket S. SAP MM Consultant / Supply Chain Specialist / Freelance Writer Computer Software Used the software for: 6-12 months ### "SAP S4 HANA Giant ERP Player" February 17, 2023 5.0 Pros 1\. It is a real time tracking software for every business process.2. It is very convenient to use once you understand flow of business processes.3. You can manage every process of your business with SAP Standard funtion processes.4. You can customize this software as much as you want. 5. SAP has a vast area of implementation. It is used in almost all types of industries to manage their business processes. Cons 1\. It is very expensive.2. It can be implemented only by big giant companies who can afford it. 3. Complexity level is high if you are new to the software. 4. Time needed for implementation is massive.5. You will be need to learn and practice if you want to handle SAP Software. Review Source VR Verified Reviewer Production Project Enginner Food Production Used the software for: 1-2 years ### "S/4HANA helped massively boost our manufacturing processes" October 7, 2023 5.0 Our operations have been boosted massively by S/4HANA. With it, we've not only saved time and reduce human error by automating a lot of our repetitive operations, but we've also set up a system where data from all kinds of different areas flow down, get consolidated, and then charted to boost our data-driven decision making. It's pretty costly an difficult to set up, but once you have it up and running, it'll really boost your operations. Pros The best thing about it is just how integrated it is. We really needed a system where we didn't have to sync a dozen different tools together to run our operations, and S/4HANA has been a lifesaver in that regard. All the modules are linked together so you don't have to worry about integration health and all the data gets synced straight away Cons The pricing is a big disadvantage. It could be an issue for companies looking to use SAP to support their expansion. Review Source VR Verified Reviewer Ecommerce Director Retail Used the software for: 2+ years ### "Not for everyone, but if it fits your needs it is great." January 6, 2022 5.0 Good, beware of costs cause it is expensive. Pros It can do everything! It can be molded to do exactly what you need, it is safe and robust to handle the biggest of business Cons Quote and budget wisely! Changes will soon stack up and you will be making constant implementations to make it do what you want to do, it does everything out of the box, but probable not the way you want/need it to. Review Source OK Osama K. Sap consultant Information Technology and Services Used the software for: 2+ years ### "Sap consultant" September 18, 2022 5.0 Pros Sap finance, sap data warehouse as well as daily financial operations. Cons I feel it is expensive implementation and requires alot of effort to learn. Review Source VR Verified Reviewer SAP BW Consultant Used the software for: 6-12 months ### "A step into the future." July 24, 2018 5.0 With SAP HANA, my skills in view calculations have increased, I have another point of view about how to create one type of report or another. It is also very productive and very fast response. In addition with other tools like SAP Lumira, Qlik View / Sense and Tableau you can get a nice result, it leverages BI to another level and makes your experience even better. Pros SAP HANA, or Netweaver over HANA DB (HDB) is a step into the future. Before this concept of in-memory computing and memory storage (without reading the disk all the time), some reports took very long to load. Now you can get access to a larger piece of data in seconds. HANA also brings BW to another level of real time reporting, even detailed information can be shown in no time, its very fast. The way we build views by using the HANA Modeler is very simple but yet powerful, you can do a lot with little knowledge and much more with some expertise. Cons The tools used to work with HANA are both the HANA Studio or Eclipse with SAP HANA plugins. In my opinion, it could be better than it is; with more components, less bugs (you have to restart the environment every once in a while) and a better explanation about how the aggregation you see has been formed (Simpler than PlanViz). Review Source MP Matti P. Project Manager Financial Services Used the software for: 2+ years ### "Excellent ERP software" January 14, 2023 5.0 My overall experience has been really good. I use SAP Hana daily and it really makes my work more efficient since it has so much data in it that gives accurate reports and analytics of our operations. Pros One of the best features of SAP HANA is its high performance and real-time processing capabilities. Because it stores data in memory rather than on disk, it can handle large amounts of data and provide fast query response times. This boosts all operations of our company and minimizes downtime. Cons Can be complex in the beginning like all ERP tools. It also has limited integration possibilities with non-SAP systems. Review Source Jigyasa K. SAP Consultant Information Technology and Services Used the software for: 2+ years ### "SAP S/4 HANA Cloud - Future ERP solution " August 29, 2022 5.0 Pros S/4 HANA Cloud is future of ERP. It is all in one solution for all business needs AR,AP,Asset Management, financial closing ,HR,MM, Project management, Group Reporting and so on. It's interface is user friendly, highly popular among users. Cloud based best solution. Cons Many more feature needs to be developed. Review Source NP Naseer P. Sr. Buyer Government Administration Used the software for: Less than 6 months ### "SAP S/4HANA - Cloud based WRP" August 9, 2023 5.0 Pros Better graphical user interface.Connects all departments of your organization electronically. Offers cloud based solution hence you are not dependent on huge IT assets inside your office. Cons Huge cost involved if you are planning to upgrade from SAP old version. Review Source JP Jalacia P. Inventory Medical Practice Used the software for: 2+ years ### "Top application to use." February 28, 2023 4.0 Pros The feature I like the most about this software is the easy access to all my inventory in one place with plenty of filters to choose from to get what I'm looking for fast and easy. Cons What I least like about this software is the sign in page . Switched from [MJ Platform](https://www.capterra.com/p/212477/MJ-Platform/) Job made the switch. Review Source VR Verified Reviewer Chief of Operations Used the software for: 2+ years ### "Not as versatile or customizable as it could be, but it gets the job done." July 19, 2018 4.0 It's a professional, auditable, secure system, and that value is more than the sum of its parts. Pros I like that SAP By Design made it possible to go from a low auditable system to a highly auditable system very quickly. There is a confidence level in SAP that is appealing to partners and customers. Cons Because it is web based, customization options are limited. With that said, I've learned that is is preferable to conform to the kind of best practices inherent within BYD than it is to keep making things up as one goes along. Review Source RC Richard C. Maintenance Mechanic Automotive Used the software for: 1-2 years ### "SAP HANA provides an in memory database for fast data access and processing" April 6, 2018 4.0 I what find is that since SAP is firmly sticking with in memory computing and making all of their processes compatible with in-memory computing. This eventually forces customers to migrate to HANA but the user experience in HANA is much better compared to the alternate in my opinion. This is recommended for any SAP customer with large volumes of data that needs processing, reporting and analysis. I would recommend with training Pros I like hat HANA is in-memory computing technology that provides an in memory database for fast data access and processing to users. Properties like faster data fetching, quick execution times, speedy access to external Apps make it a very useful technology. The business problems being solved with the product are as the data volume grows, the conventional database based reports and processes tend to slow down. This at times negatively affects the year on year trend analysis and processes requiring multiple data fetch. HANA, being in memory database virtually eliminates these issues. The data fetch is almost instantaneous and the processes run much faster. Cons I see nothing negative about the technology in itself. The roll out of this platform could have been done in a better way. The cloud integration of SAP has been slow as well. These I thing that can be looked into Review Source VR Verified Reviewer Information System Chief Telecommunications Used the software for: 1-2 years ### "SAP Business ByDesign implementation" March 27, 2019 4.0 In general, SAP Business ByDesign has solved many manual operations and it has allowed to reduce steps, eliminate duplicated activities, avoid reprocessing and we have up-to-date all documentation. Pros The project of implementation is aligned to agile methodologies. This is important because you can achieve immediate results. First, you can use finance module in you first sprint and to continue with the next modules in the next sprints. You do not wait until the project is finished to start your operations. Cons I have not found courses about SAP Business ByDesign in detail. On OpenSap platform only there are few courses and it is not enough to learn all modules. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.