# Page 10 | SAP S/4HANA Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is SAP S/4HANA Cloud the right Enterprise Resource Planning solution for you? Explore 358 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152293/SAP-S-4HANA/reviews

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SAP S/4HANA Cloud

4.3 (358)

[View alternatives](https://www.capterra.com/p/152293/SAP-S-4HANA/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of SAP S/4HANA Cloud

## Showing most helpful reviews

Showing 226-250 of 358 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

aB

alonzo B.  
quality assurance  
Aviation & Aerospace  
Used the software for: 1-2 years

### "Great program for a great company"

October 7, 2016

4.0

I love using this program. It is very easy to navigate through all the windows. Overall it is a good program.

Pros

It is very easy to use.

Cons

They do not give you access to everything for security purposes and you need to pay more money.

Review Source

VR

Verified Reviewer  
Sales Lead  
Consumer Services  
Used the software for: Less than 6 months

### "A bit clunky but gets the job done"

April 23, 2019

3.0

Pros

Enables me to get my work functions done and view the information I need

Cons

A bit clunky at times but not the end of the world

Review Source

Brandon V.  
Franchise Community Manager  
  
Used the software for: 6-12 months

### "Excellent user interface "

November 23, 2017

5.0

Pros

The user interface looks good..coupled with its ease of use makes it a no brainer- I'd recommend to anyone!

Review Source

VR

Verified Reviewer  
Project Supervisor  
Information Services  
Used the software for: 2+ years

### "Time consuming"

March 4, 2019

3.0

Pros

Robust program, we use at enterprise level.

Cons

Not intuitive user interface, unless you are a power user it is difficult to figure out how to do what you want to do with the software.

Review Source

TO

Tim O.  
SC Analyst  
Medical Devices  
Used the software for: 6-12 months

### "Expanded drill down capability into SAP Master Data"

January 24, 2018

4.0

Improved data labeling clarity and integration between SAP modules

Pros

Have gained access to more organic SAP master data fields with Hana, and data labeling seems to be optimized with added clarity

Cons

While not an issue now, the data labeling issues needs to be monitored so there is not mismatch between organic fields in SAP with other bolt on systems

Review Source

JT

James T.  
Product Business Manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "The best there is"

July 3, 2019

4.0

Pros

Cant get much easier to use than SAP for our shop

Cons

Installation costs can be overwhelming for a small business

Review Source

VR

Verified Reviewer  
Marketing Project Manager  
  
Used the software for: 6-12 months

### "Great platform to manage event tickets and attendees "

July 4, 2018

5.0

Great platform to manage event tickets!

Pros

We use SAP Event Ticketing to manage issued tickets to our employees and clients during our marketing events. Attendees are able to rsvp and confirm their extra guests, which assists us to estimate and budget for the number of people to expect

Cons

SAP Event Ticketing has been an effective in helping us manage our events. The costs can however be prohibitive for a small organization

Review Source

OC

Ovidiu C.  
Business Development Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Improved user experience makes SAP S/4HANA great"

February 6, 2021

4.0

I think that SAP S4/HANA Finance opens new learning opportunities for people working in finance, resulting in better efficiency and ease of use.

Pros

As a well-initiated user of SAP finance, I am happy to see that SAP S/4HANA comes with features that make it easier to understand and work with.

Cons

I think that extracting reports with S4/HANA might be a little bit complicated at the beginning, as it's quite different compared to what I and other SAP users were used to operating.

Review Source

VR

Verified Reviewer  
Digital Photo Tech  
Apparel & Fashion  
Used the software for: 1-2 years

### "This program helps to find caps that we need names for."

March 5, 2018

4.0

Pros

I like that it is pretty easy to use. I like that you can use multiple keywords to find what you are looking for.

Cons

I wish it was updated a bit. If it had updated software maybe it would work a little faster than other programs.

Review Source

DR

Don R.  
Accountant  
  
Used the software for: 6-12 months

### "Good product after you get used to it."

October 5, 2017

4.0

Pros

More standard reports and features than you'll ever need. Drill down functions and shortcut keys also make navigating very time efficient.

Cons

Very difficult to use at first with shortcut keys. Not easily modified and custom reports require a programmer to create.

Review Source

SE

Saran E.  
Consultant  
Computer Software  
Used the software for: 2+ years

### "SAP HANA Consulting Project "

March 2, 2017

5.0

I have implemented this tool across different organizations and trained users in using HANA's warehousing and integration capabilities.

Review Source

BT

Bao T.  
Senior Sales Representative  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Really useful tools with a reasonable cost for a start-up business"

November 9, 2016

4.0

The product, itself, is really simple to use. They are trying to integrate more and more functions that suitable to inventory management. However, I personally love the price, we be able to use it with lower cost and full function. We love the fact that the company take customer serious and always there when we need assists. I would love to recommend this service to any start-up business to control their inventory system

Pros

\- Simple and easy to use - Good interface - Run smoothly without any lag or system problem - Consistency - Cheap

Cons

\- Not a lot of function for warehouse inventory control - Some equipment go with the system is expensive - Update without notice

Review Source

LK

Loretta K.  
Accounts Payable Coordinator  
Accounting  
Used the software for: 2+ years

### "Excellent ERP Program SystemEasy to use"

May 18, 2017

5.0

Having access to inventory at all office made my job when I was a buyer easy. Invoice blocking for reconciliation help to avoid errors in vendor payments.

Pros

Linking departments and offsite offices Inventory for all offices available Easy to use Reconciles all products and uses

Cons

Blocking of services if one area is not complete

Review Source

BB

Beverly B.  
Quality auditor  
Aviation & Aerospace  
Used the software for: Less than 6 months

### "S4HANA SAP Nightmare"

June 13, 2017

1.0

I cannot say enough about the horrible experiences this has brought upon our company. We are a worldwide company and had used the older SAP for years. Now upgraded, we have found that nothing is working. None of our inspection plans transferred over, no PM"s transferred over, shipping and receiving are having to find a "workaround" as well as every other department like purchasing and manufacturing. It's been a travesty.

Cons

This software was an upgrade to our regular SAP and it's been nothing but a nightmare for each and every department. Nothing works as it should. We are all crying including our customers. Its been very bad for business so far.

Review Source

KV

KING V.  
IT Admin  
Wholesale  
Used the software for: 6-12 months

### "Good Business Tool"

November 8, 2016

4.0

Great software that has vast integration with other business software. Though, it's user friendly but its difficult to master and use.

Pros

Vast functionality and vast integration with other Biz App

Cons

Difficult to use

Review Source

VR

Verified Reviewer  
Business Intelligence Analyst  
Plastics  
Used the software for: 6-12 months

### "Great software, very professional"

October 26, 2017

5.0

Pros

They have all the functions we need, and flexible to customize based on our demand. Their consulting team is professional. The training classes are very helpful to users.

Cons

The consulting service is very pricey. They charge users every year. I hope they can offer discounts for loyal customers.

Review Source

Shriya C.  
Account Manager  
  
Used the software for: Less than 6 months

### "Great for Large businesses."

February 2, 2018

5.0

Pros

SAP has loads of features and resources that can help a large business. There are so many resources and tutorials that can also help to make the integration more seamless. It is a user-friendly software.

Cons

I think that its interface is very clunky. It took me quite a while to figure things out and get things right with SAP.

Review Source

SK

Soheb K.  
Sr. Engineer  
Machinery  
Used the software for: Less than 6 months

### "SAP-The Ultimate Data Manager"

July 17, 2023

4.0

Pros

Real time complete data access by prevention of its duplication.

Cons

Ease of integration and multiple user login is challenging

Review Source

RM

Richard M.  
Designer  
Machinery  
Used the software for: Less than 6 months

### "Underwhelming and Outdated"

June 3, 2021

4.0

Not good. I feel bad for any company that is stuck using this.

Pros

The software seemed to more or less work - however, it's user interface is dated, sluggish, and prone to crashes.

Cons

The UI feels like it's straight out of 1995. The software also had a very steep learning curve compared to other ERP softwares I have used.

Review Source

Matthew T.  
Owner & Founder  
  
Used the software for: Less than 6 months

### "This software has a lot of functionality but frankly, it is incredibly difficult to use. "

January 11, 2018

3.0

Pros

The software is, no doubt, very powerful and has a lot of great features in it. It can automate and save a business money.

Cons

I spent an entire semester and took a class dedicated to this program. To be honest, the software is not easy to use and is very unforgiving when mistakes are inputted.

Review Source

BP

Binu P.  
Financial Accountant  
Automotive  
Used the software for: Less than 6 months

### "SAP S/4HANA Cloud"

June 20, 2022

5.0

Pros

Purchase to pay was the facility i was managing and this works perfectly

Cons

i think the indirect inventory management cant be better

Review Source

PS

Prabhjyot S.  
Team Lead  
Legal Services  
Used the software for: Less than 6 months

### "It is a great software to use. Nice Experience"

November 21, 2017

5.0

I believe overall this is the best software to use and understand and cost effective in terms of their ideas. Expect better customer support experience and new items added in their next release.

Pros

I have found this product user friendly to use. I have gone through the training resources and when I hit the floor, their customer support set me on the right track. It really seems that the reporting possibilities are only limited by my imagination. As an added benefit, the price prospective.

Cons

I look forward to have a reporting part should be in more detailed version. I need this reporting functionality in order to prepare for my team. I believe it should be in their next release.

Review Source

CC

Christanne C.  
Electrical Planner  
  
Used the software for: Less than 6 months

### "Changing over to SAP HANA"

March 23, 2018

5.0

Pros

It's relatively the same as the old SAP version that we used, but it makes everything easier. It seems to make more sense.

Cons

It was not pleasant having to change systems whatsoever, but it wasn't too bad. Upgrading to HANA was well worth it

Review Source

VR

Verified Reviewer  
student  
Information Services  
Used the software for: Less than 6 months

### "necessary for larger data and faster analytics"

January 23, 2019

4.0

Pros

its capability of using the data in memory so that the analysis takes places very fast

Cons

if you dont mind little bit more analytics time then there are wide range of free open source alternative

Review Source

MU

Mark U.  
Product Information Manager  
  
Used the software for: 1-2 years

### "Not user friendly - too many steps to process transactions"

September 6, 2017

3.0

Pros

Easy to find employees familiar with the product product knowledge in the workforce. Proven track record of working in large companies

Cons

Too much training involved to use. Need to custimize software to use efficiently. Other softwares are more defined out of the box.

Review Source

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