# Page 11 | SAP S/4HANA Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is SAP S/4HANA Cloud the right Enterprise Resource Planning solution for you? Explore 358 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152293/SAP-S-4HANA/reviews

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SAP S/4HANA Cloud

4.3 (358)

[View alternatives](https://www.capterra.com/p/152293/SAP-S-4HANA/alternatives/)

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Last updated March 13th, 2026

# Page 11 - Reviews of SAP S/4HANA Cloud

## Showing most helpful reviews

Showing 251-275 of 358 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RK

Ryan K.  
Consultant  
  
Used the software for: 1-2 years

### "Best of a bad bunch"

March 14, 2018

4.0

Pros

Best ERP system out there but still not an ideal product. Great documentation to accompany your purchase of the system. Not very bug-filled given maturity and age of product.

Cons

Clunky application that's not extremely intuitive; support team could be improved in terms of issue resolution time

Review Source

FRT

Freddy Rainier T.  
Manufacturing Manager  
Medical Devices  
Used the software for: I used a free trial

### "Review of SAP cloud ERP from a User"

March 20, 2019

5.0

Pros

The large number of different modules that this software has in a manufacturing environment.

Cons

the large number of steps that have to be done to generate key reports of the processes.

Review Source

CS

Corey S.  
CSM  
Computer Software  
Used the software for:

### "This ERP is excellent and helps with planning & forecasting. "

August 15, 2017

5.0

Easy to use. Helps with forecasting.

Pros

Excellent software to use in coordinating orders & inventory. It's nice to be able to track finances and helps with planning & forecasting. Being able to use the program for other departments. I like that it can be configured for daily tasks that is very efficient. It is very time saving and can help reduce costs.

Cons

Customization is a requirement to make shortcuts. It would be nice to have more tools from third party sites as you only have the basics. Having to pay for monthly maintenance and upkeep can damper the costs.

Review Source

VR

Verified Reviewer  
Document Specialist  
  
Used the software for: Less than 6 months

### "Good functions and ease of use "

July 25, 2018

5.0

I am able to organize and format data for customer files and also partake in data clean up to update current customers.

Pros

the system is used to maintain the POs and the the business orders from various departments and products for various clients. The pros: are that it is -easy to use -maintaining optimal for new users -organized formatting -easy to interface

Cons

There are not problematic cons that can identified but to name a few there is -cost -price - lag/ the system loading time

Review Source

KM

Katiuscia M.  
Supply Chain Manager  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Glass Manufacturing"

November 2, 2016

4.0

My company is using this specific software for a Glass bottle Manufacturer and SAP serves as a big help for such. Being a manufacturer demands inventory be extremely organized and our supply chain work smoothly and SAP is the main software we use for such; which is extremely efficient.

Pros

The latest technology in a flexible and easy-to-use format.

Cons

There is a lot of information which can be overwhelming at first.

Review Source

SE

Saran E.  
consultant  
  
Used the software for:

### "SAP ERP FICO; SAP BI (BW/BEx; BOBJ BI/EIM); SAP EPM (BPC) "

May 19, 2015

5.0

One of the four mega-vendors, SAP has solution offerings for nearly every industry and business process area. With their continued innovation for the cloud era, your organization may potentially benefit. Don't use SAP if you are not willing to shell out for the 3rd party applications and integrations that improve the success of meeting your organization's business technology needs - just the SAP portfolio alone won't cut it in most cases.

Review Source

FK

Franz K.  
Partner Manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Solid product"

April 12, 2019

4.0

Pros

Business By Design is a solid SAP Cloud ERP product. It is easy to set up and more suitable for smaller and medium-sized companies.

Cons

At medium-sized companies, you will have many problems getting all the processes right. The expansion options are not designed for very large individualization.

Review Source

DG

Denis G.  
VP Business Solutions  
  
Used the software for:

### "Best Integrated ERP Suite"

May 26, 2015

5.0

Integration is often misunderstood. Having all the information available in real time immediately after inputting a transaction is key to understanding the current status of the business. This, on the other end, impose serious requirements in making sure the information entered does not includes any errors. The main challenge of integration is communication.

Review Source

SY

Sai Y.  
  
  
Used the software for:

### "Complicated at first but easy as you use"

April 28, 2015

4.0

SAP ERP was a very complex system when I started to use it first. As I used it and learnt more about how the system works and different architectural details, it seemed more easy to use. Overall, we use it to basically create a sales order, delivery or purchase order to test our process in TMS system. ERP itself provides a lot of challenges of setting up an organization and integrating with another system is a challenge by itself. Once you set up the basic structure and integration starts working, its a smooth and easy system to use.

Review Source

MK

Michael K.  
Student  
Import and Export  
Used the software for: Less than 6 months

### "SAP needs UI work..."

September 30, 2020

4.0

Hard to learn, difficult to use, looks horrible, but now its online!

Pros

SAP Cloud Suite gives you all of the complex functionalities of SAP without having to login directly at work.

Cons

SAP may have the WORST user interface of any software I have ever used. You can know exactly what page you are looking for, but it will take you at least 5 minutes to find if you dont know the serial code...

Review Source

MP

Marianna P.  
Trade Marketing Systems Manager  
  
Used the software for: 1-2 years

### "Excellent! amazing how in one system you can integrate all company's functions"

December 12, 2017

5.0

Pros

You can have visibility in all functions and transactions Whatever the department is, you can extract information on various functions including finance, inventory management, purchase, manufacturing, sales on the finger tips.

Cons

The lack of flexibility it has creates a significant drwaback, though most of times business tasks need to be flexible and need to be served from an ERP in each and every time

Review Source

VR

Verified Reviewer  
Complaint Specialist  
Medical Devices  
Used the software for: Less than 6 months

### "One of the best options in Finance for large companies"

May 13, 2021

5.0

Pros

It is very straightforward and practical to use once you learn the main codes you can easily play with all the windows it may contain to export all the information needed and more

Cons

I would only recommend it for larger companies with trained people, due to its cost it may not be worth all the advantage you could have by buying the licenses

Review Source

RS

Reggie S.  
  
  
Used the software for:

### ""

August 8, 2013

4.0

In my opinion SAP is the only way to go. You can seamlessly integrate all your business functions such as human capital management, financial management, supply chain management, enterprise asset management, procurement etc. with one ERP software package. My organization installed SAP in 1999 and there were growing pains on the front end as expected but once we understood the functionality of SAP our negative attitudes changed and SAP was commonly accepted amongst all groups.

Review Source

DM

Don M.  
SAP FICO Business Process Lead  
  
Used the software for:

### "SAP Exepriences - Multiple Versions Multiple Environments"

May 16, 2015

4.0

SAP Financials has become more streamlined, intuitive and less complex to use with end users in accounting departments over the years. It requires training and skills, and Best Practices with Standard SAP is still the way to go, non customized. The reality is, business do customize, create complexity, to service there business, then require technical skills and functional skills to support there respective environments. ECC6 has come along ways from 2.0.......during my career.

Review Source

MS

Matthew S.  
  
Aviation & Aerospace  
Used the software for:

### "SAP - easy or frustrating"

December 23, 2014

4.0

Pros

Its ability to adapt with reporting. The skeleton userface is a solid setup and provides enough of what we want to do as a company, but SAP is able to pull and tweak reports pretty much on anything we run and use.

Cons

How some of the date columns are similar and worded similar. This creates a little confusion with users that have lesser knowledge of the software.

Review Source

HM

Hasnain M.  
  
  
Used the software for:

### "Great in functionality, very bad in design and user experience"

January 5, 2017

2.0

I have been in several companies that used SAP ERP and have even consulted a lot. SAP is a lot like building blocks, it can be customized to whatever companies want although with a lot of pain so functionality wise I think it is enterprise standard, but 0 points for user experience. Users these days in the consumer world are used to applications that are easy to use, friendly to operate, lets just say SAP has a long road ahead to get the application to that level

Review Source

PR

Pavi R.  
  
  
Used the software for:

### "Best Enterprise Resource Planning Software"

February 25, 2017

5.0

SAP brings seamless integration among the various business processes in procurement, manufacturing, sales and financials. It also has technical capabilities to integrate with external systems like web.

Review Source

AS

Asriel S.  
  
Aviation & Aerospace  
Used the software for:

### "SAP ERP Software"

December 23, 2014

4.5

Pros

It's a highly configurable and customizable software to manage large businesses across multiple countries.

Cons

Users and companies implementing this software can end up over-complicating their project leading to failed implementations. The software is great, but needs people with good business and software knowledge and understanding.

Review Source

LM

Lorena M.  
IMR  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Wonderful new technology"

October 6, 2016

5.0

Consolidated disparate systems and gave me real time reporting, there was some doubt this could be accomplished, but they over delivered on their promises.

Review Source

JC

Jorge C.  
  
Farming  
Used the software for:

### "SAP Review"

December 23, 2014

2.0

Pros

It captures a lot of data. It can house many reports, which are customizable. There are a lot of ways to get at the same data.

Cons

It can house many reports, which are customizable, but they hardly ever work. There are a lot of ways to get at the same data, and the different ways disagree with each other.

Review Source

PH

Po H.  
  
Electrical/Electronic Manufacturing  
Used the software for:

### "SAP Manufacturing Review"

December 23, 2014

4.5

Pros

It has powerful, thoughtful, and comprehensive functions. It covers all necessary areas and has interconnection between various modules.

Cons

Sometimes, it's hard to find exactly what you need in a sea of options and tcodes. It would help tremendously to have a good search and help function.

Review Source

LF

Lucas F.  
  
Food & Beverages  
Used the software for:

### "SAP - Great data base, not so user friendly"

December 23, 2014

3.5

Pros

There is always a back up method to use, BCP, if the system goes down. It does display a lot of info and allows me to format my screen view.

Cons

The acronyms programmed in the data base vary per site or location. I wish when they signed a contract, a standard logic for naming was followed.

Review Source

AH

Abu H.  
  
  
Used the software for:

### "Excellent tool to manage the business"

May 11, 2015

5.0

Robi Axiata Ltd. implemented SAP in 2006 with lot of challenges at its initial stages. Later employees started using it and Management were able to see the whole company picture (in terms of financial info) accurately within a click. In 2011 technical version ugradation was done along with a CBI (Continuous Business Improvement) study and lot of new features added.

Review Source

AF

Alex F.  
  
  
Used the software for:

### "Still the best"

February 2, 2017

5.0

Been working with this since 1997. It hasn't been cool for a long time but all those companies can't be wrong. No ERP solution comes close. If you're prepared to bend your company to the software, it'll run the show. But you know that already, cos there's nobody left to buy it who doesn't already have it.

Pros

They thought of everything

Cons

Implementation cost

Review Source

jK

jasleen K.  
software engineer  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Great solution , High reliability "

August 15, 2018

4.0

Pros

Understand the business outcomes you want with the system, there is never an easy button. With your business plan SAP can guide you to the best configuration. Use SAP to coinnovate with your requirements. the best thing is ME coupled with MII is allowing us to quickly drive operational analytics and automate transactions.

Cons

Nothing as such that comes to mind or that i experienced yest . the overall experience is really good .

Review Source

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