# Page 2 | SAP S/4HANA Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is SAP S/4HANA Cloud the right Enterprise Resource Planning solution for you? Explore 355 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152293/SAP-S-4HANA/reviews

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SAP S/4HANA Cloud

4.3 (355)

[View alternatives](https://www.capterra.com/p/152293/SAP-S-4HANA/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of SAP S/4HANA Cloud

## Showing most helpful reviews

Showing 26-50 of 355 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

TD

Taylor D.  
Sr. Manager, Internal Controls  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Satisfactory to my needs "

December 22, 2025

4.0

Overall good experience for ease of use. System can have its limitations or headaches but overall it works for what is needed.

Pros

The ease of use and ability to find the reporting you need in a one stop shop. My company had a very customized environment that made finding the right reports but overall you could find what you are looking for either through the search or utilizing google or AI to guide you.

Cons

My company’s environment is very customized and limits what reporting is anvailable and who has access to what. As an internal auditor it made doing my daily tasks sometimes difficult.

Review Source

EM

Erwyn M.  
Chief Accounting Officer  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "My review for SAP S/4HANA CLOUD "

September 11, 2025

4.0

SAP S/4HANA CLOUD has brought about a very huge difference in our enterprise management processes compared to our previous ERP vendor. The product is generally easy to deploy and does not require specific skills to implement. Customer services of the software are brilliant. No delays in response. Introduction of the product in our organisation has streamlined accounting services, HCM, procurement and general project management. The software integrates with other solutions and has real-time data processing capabilities

Pros

The software has amazing data visualisation features which enables quick analytics and reporting. Ability of the software in Swiftly processing large volumes of data in real-time.

Cons

Pricing of the software is a major challenge towards implementation of the software. It is not affordable to small organisations and businesses.

Review Source

MA

Mahatma A.  
Director of Marketing  
Construction  
Used the software for: 1-2 years

### "The Features of SAP S/4HANA Cloud Have Been Exceptional"

August 3, 2025

5.0

Pros

The flexibility of SAP S/4HANA Cloud gives us value for money. I am impressed by the impressive inventory management capabilities of SAP S/4HANA Cloud.

Cons

SAP S/4HANA Cloud has been working impressively for us. I do not dislike the features of SAP S/4HANA Cloud at all.

Review Source

Satyam S.  
Tech Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Usability and extensibility in SAP S/4HANA Cloud"

March 16, 2025

4.0

It is very sophisticated product and useful.

Pros

SAP S/4HANA Cloud is a modular software offering and it suits all sized business. It can integrate with other SAP and Non-SAP business software. It supports multiple business area like Finance, Logistics etc. It also supports various AI scenarios. Its functionalities can be extended using Business Technology Platform extensibility.

Cons

Customers has very less control over the periodic updates on S/4HANA cloud. SAP delivers the upgrade as per its release schedule.

Review Source

VR

Verified Reviewer  
Global Solution Architect  
Accounting  
Used the software for: 1-2 years

### "Great overall experience, a true SAP product, however with its own particularities."

January 1, 2026

5.0

A fantastic overall experience for users with some previous SAP experience - easy to navigate and with a truly impressive cloud-first functionality.

Pros

Cloud-based architecture, taking away the burden of updates and maintenance. Scalability is great - adding a new entity is a walk in the park. Integration within SAP ecosystem is excellent.

Cons

Customization is limited. Integration with products outside of the SAP family can be burdensome. Performance can sometimes be an issue for larger volume operations.

Review Source

AA

Alesandra A.  
Procurement Officer  
Information Technology and Services  
Used the software for: 2+ years

### "My review for SAP S/4HANA Cloud "

June 4, 2025

3.0

SAP/4HANA Cloud is modern ERP software for all sizes of organisations. The product is able to revolutionalise ERP operations and ensures seamless service delivery.

Pros

Compliance of the software and effectiveness in risk management. Ability of the software to improve business processes outcomes.

Cons

User interface of the software is complex and difficult to navigate especially for beginners. Pricing of the product is also a challenge.

Review Source

CR

Cory R.  
ops  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "SAP S/4HANA Cloud"

December 12, 2025

4.0

Flexible subscription models and cloud deployment support business growth and quick adaptation to market changes.

Pros

Consolidates finance, controlling, and logistics data into one table, simplifying reporting and removing reconciliation needs.

Cons

The standardized public cloud version offers restricted flexibility for highly specific business processes compared to on-premise options.

Review Source

WE

WILLIAM E.  
QA Specialist  
Biotechnology  
Used the software for: 6-12 months

### "Effective but overly complex"

July 22, 2025

3.0

My overall experience with this software has not been positive. I give this a very average rating as it does accomplish what is needed but is overly and needlessly complex and not intuitive.

Pros

Basically it gets the job done. I am able to accomplish what I need to accomplish. There isn't much great I can say about this software.

Cons

This software is overly complex and there is nothing intuitive or user friendly about it. I find myself having to frequently refer to notes and procedures for most applications.

Review Source

LC

Lance C.  
Solution Architect  
Information Technology and Services  
Used the software for: 2+ years

### "Easy to integrate but pricey"

May 18, 2025

5.0

Pros

Easy to integrate with other on-premise systems. Easy to configure the system. Easy to do data analytics.

Cons

Expensive. Not very user-friendly. The online help features are not intuitive. Fairly long learning curve.

Review Source

VR

Verified Reviewer  
Procurement  
Food Production  
Used the software for: 1-2 years

### "Proper Inventory Management Software"

November 14, 2024

5.0

Pros

The mass amount of data storage and customizable options to ensure procurement processes are running well and the in depth view of inventory management from all levels PR, PO, GRN, Goods Issued, etc. It is a great product to track your businesses success.

Cons

Can be a bit laggy at times. This is to be expected with ERP software processing large volumes of data.

Alternatives considered

[Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/)

Reason for choosing SAP S/4HANA Cloud

This was the best fit for the business with the best options for our company.

Review Source

LB

Lucia B.  
HR Manager  
Information Services  
Used the software for: 2+ years

### "A brilliant ERP Software "

December 17, 2024

5.0

The software has offered us unlimited customization and integrated seamlessly with other existing systems in our organisation.

Pros

SAP S/4HANA Cloud has advanced Ai capabilities which enables efficient automation of manual process and optimization of financial operations.

Cons

The product is up to scratch. I have not experienced any operational issue so far.

Review Source

VR

Verified Reviewer  
Administrative Tracking Supporter  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Franco REVIEW"

November 11, 2024

4.0

Powerful for large-scale operations; once set up, it greatly enhances efficiency and decision-making.

Pros

Real-time data insights and seamless ERP integration.

Cons

Initial setup and customization can be quite complex.

Review Source

UR

Umang R.  
Project Manager  
Packaging and Containers  
Used the software for: I used a free trial

### "Valuable ERP Cloud solution"

February 5, 2025

4.0

Overall, great experience and useful Enterprise Management Solution on cloud

Pros

It is a very comprehensive enterprise resource planning tool and can be applied across various functions - supply chain, finance, sales, accounting etc.

Cons

It takes time to implement and get trained. Proper project management is required in implementation and return on investments.

Review Source

VC

Velda C.  
Calibration Tech  
Oil & Energy  
Used the software for: 2+ years

### "A must have for your business"

September 11, 2024

5.0

Pros

I love the convenience of being able to track inventory, cost, quality plans and so much more all in the same application

Cons

Getting comfortable with the layout and then BOOM an update

Review Source

JP

Joachim P.  
Consultant  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Bleibe beim Standard"

September 30, 2024

5.0

Sehr gute ERP, die jedoch unbedingt die Standard Funktionalität des Systems erwartet, ansonsten landet man im teuren Nirvana und das nächste Update bricht Dir das Genick.

Pros

Logische Struktur und Geringe Anzahl an Tabellen.

Cons

Installationsintensiv aber sehr funktional und logisch gebaut

Review Source

JC

Justin C.  
Quality Analyst  
Airlines/Aviation  
Used the software for: 1-2 years

### "My experience with SAP"

August 26, 2024

5.0

Pros

User Interface is easy and simple to use.

Cons

Been using it for over a year and no complaints thus far!

Review Source

AP

Antonietta P.  
Project manager officer  
Information Technology and Services  
Used the software for: 1-2 years

### "Software che permette l'integrazione dei processi e gestione end to end "

October 15, 2022

3.0

Pros

La funzionalità più importante è la possibilità di gestire mediante un unico sistema tutti i processi aziendali. Questo crea integrazione tra le risorse, garantisce la veridicità dei dati, fornisce i dati di analisi alla contabilità e semplifica il lavoro contabile.

Cons

Il software non è intuitivo per un utente e richiede molta formazione prima di un corretto utilizzo. Il processo di introduzione è molto complesso e il ratinò di successo dei progetti di introduzione non è molto alto. Le funzionalità standard non sempre sono compatibili i processi delle aziende italiane

Review Source

VR

Verified Reviewer  
Lab and raw materials  
Textiles  
Used the software for: 1-2 years

### "SAP for use in production management"

September 23, 2023

5.0

Very good when one is in need of planning their production process. SAP speeds up the production process seamlessly, and reduces the need of unnecessary movement and paperwork. You also get to learn a lot at a go since SAP has options for different logins to cater for each department needs. SAP also provides training for those with interest which I think makes it different from other software.

Pros

Ease of accessibility to the system and ease of use. I learnt how to use SAP in production, logistics and storekeeping in a week. SAP is practical and sustainable as it reduces the need of numerous paper work and one is able to track sales orders from the past if a customer decides to repeat the same sales order.

Cons

I feel SAP needs to work on notifying users on changes made by the administrator. This causes a lot of confusion especially when sales orders are completed only to find that a customer changed their production order. In large manufacturing facilities, the production team barely gets the time to follow up on past sales orders.

Review Source

VR

Verified Reviewer  
Manager  
Financial Services  
Used the software for: 1-2 years

### "Best tool for overall enterprise resource planning."

March 12, 2023

5.0

Overall, still the best choice for enterprise resource planning.

Pros

Features that I liked most about SAP are:1. Accounts Receivable and Payables ageing analysis. 2. Preparation of Financial Statements for my entity.3. Billing, Invoicing and payment processing feature is very helpful.4. Bank reconciliation preparation.5. General Ledger code for each line item.6. Different reports can be obtained using different Tcodes.7. Very detailed reporting is available.8. Preparation of budgets for the entity.9. Uploading of budget into the system and intra company budget transfers.

Cons

1\. It is very expensive.2. It gets stuck sometimes, when I want to export a larger number of line items data.

Review Source

VR

Verified Reviewer  
Pharmaceutical Quality Assurance Executive  
Pharmaceuticals  
Used the software for: 2+ years

### "SAP S4 HANA Most Effective Tool for Pharmaceutical industry "

February 11, 2023

5.0

Overall experience for SAP S4 HANA is great , it's very easy and understandable to beginners too.

Pros

Manages overall compliance and tracking of goods in Pharmaceutical industry with it's various valuable sections.

Cons

Sometimes it becomes very slow & hangs while working , which become bit difficult to work efficiently.

Review Source

VR

Verified Reviewer  
Technical Architect  
  
Used the software for: 2+ years

### "SAP's platform for the future"

April 8, 2018

4.0

Must-use for all SAP customers, given that it is critical to SAP's success as an enterprise software company.

Pros

Started using HANA 5 years ago with v1 SPS5 back when it was just released for SAP BW. Back then it was "only" an in-memory DB. With each new SPS release, HANA became better with more DB features integrated. Fast forward to today, it is a full-fledged database platform with enterprise features that rival (and in some cases) even bests Oracle, MSSQL, DB2, et al. For customers who intend to use SAP for the foreseeable future, you would no doubt have HANA already as part of your existing if not future SAP roadmap, given that support for the traditional DBs is until 2025. SAP HANA, which is re-written from the ground up to fully take advantage of today's modern hardware, supports multi-threaded CPU architecture, use of terabytes of memory to run its in-memory database capabilities, columnar & row based database with full-fledged compression, full support of PL-SQL and many other application components. From a hardware perspective it is a 2-horse race with the commodity Intel x86 platforms becoming more powerful with each CPU iteration and better CPU core-to-memory ratio support, and IBM with their Power-based CPU architecture. As hardware prices continue to fall and become more powerful, it is only a matter of time before HANA hardware becomes truly commoditised.

Cons

Today SAP HANA is not only a competent database platform, but also is a very robust applications platform. As HANA continues to grow its feature set naturally there are more bugs as a result of a multitude of features. Development of SAP HANA is also diversified across multiple locations around the globe (Walldorf, India, etc.). SAP must do a better job in responding quicker to customers with issues.

Review Source

JCR

Juan Carlos R.  
Coordinador de Sistemas Administrativos  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Funcionalidad - Espcialización"

May 29, 2023

4.0

A lo largo del tiempo que hemos usado la herramienta, se han realizado varias adecuaciones y cambios que ofrece la herramienta podamos llevar a cabo sin impactar la operación al tener sus 3 capas DEV , QAS y PRO, logrando exito en los proyecto.

Pros

La velocidad en el manejo de la información y su accesibilidad vía web, lo hacen un software de calidad y eficaz para la industria media y superiores.

Cons

La implementación y consultoría debe ser con especialistas reales que conozcan la herramienta o pueden ofrecer funcionalidades limitadas por su desconocimiento.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing SAP S/4HANA Cloud

Funcionalidad y prestigio de la herramienta.

Review Source

JG

Jheny G.  
jhenygrajales@gmail.com  
Building Materials  
Used the software for: 2+ years

### "Excellent system"

March 17, 2022

5.0

When starting with the program, transactions and reports were a bit difficult, but after handling it, it is a very successful and reliable program.

Pros

The veracity of the information, the updated reports and in different formats for greater understanding and analysis.

Cons

implementation and continuous updates were difficult

Switched from

[Nubox CO](https://www.capterra.com/p/196370/Nubox-CO/)

Improvement and updating of the accounting program

Review Source

Dominique F.  
supply store manager  
Food & Beverages  
Used the software for: 2+ years

### "sap s/4hana all in one Data management software "

March 10, 2023

5.0

My experience with the software was very excited. I went through a training session by an old trained employee, my responsibility vas ti release Items in the system, and transfer it to the operational level (production or asset care of infrastructures). Easy to handle after a minimum training session

Pros

Handle high performance and acuite applications in the business. Access Data in the business, manage them to garantie it quality at all levels in the entreprise. Cost reduction by giving treated and proven information needed by it user to manage th Manage the. Cloud base management software available Anny Time

Cons

Customization require an acuite knowledge of the software and the business being setting.Highly secured and sensible to be handled by non-trained person.

Review Source

VS

Vanessa S.  
Responsable financière  
Marketing and Advertising  
Used the software for: 1-2 years

### "Un logiciel devenu indispensable à notre entreprise"

May 9, 2023

5.0

Dans l'ensemble mon expérience est plus que satisfaisante, les fonctionalités sont riches, le logicle est sécurisé, fiable, les données sont sauvegardées constamment, et il est facile d'utilisation au quotidien. Donc je le recommande vivement.

Pros

SAP est installé depuis de nomreuses années dans mon entreprise. Mon équipe et moi même l'utilisons au quotidien, les avantages sont principalement liés au fait qu'il permet à la fois de faire des workflows de validation et la comptabilité.Le niveau de cotrôle est relativement élevé dans la mesure ou le logiciel est complètement sécurisé.De nombreux automatismes permettent d'augmenter la productivité. A titre d'exemple je peux importer des matrices directement dans ma compta, ce qui nous fait gagner un temps précieux.

Cons

Le logiciel est très complet, mais certaines taches spécifiques liées à notre business ne sont pas disponibles, il faut donc faire du spécifique en passant par des modules qui sont payants. Ces modules additionnels ne sont pas toujours budgétés, donc il vaut mieux les prévoir à l'avance.

Review Source

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