# Autocene Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Autocene the right Application Development solution for you? Explore 48 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152294/Autocene/reviews

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Autocene

4.9 (48)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Autocene

Ease of use

4.8

Customer Service

5.0

## Pros and Cons in Reviews

Siamak R

Chief ArchitectComputer Software, 2 - 10 employeesUsed the software for: I used a free trial.

“It provides great functionality to rapidly creating various user-oriented data entry mechanism, apply intelligent workflow rules, and route the data to different business systems.“

August 27, 2020

JS

Jennifer S

Proposal and Communications ManagerMechanical or Industrial Engineering, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“I was pleased to be involved with the development of the Mass. State Application system by providing suggestions and input on the user experience.“

February 18, 2022

MD

Marah D

Manager, Business Development Telecommunications, 10,001+ employeesUsed the software for: More than 2 years.

“Autocene is fast and easy to create applications and supported the digitization and move from paper forms and spreadsheet to an intuitive and efficient application that integrates with other back office systems.“

July 28, 2020

Joe G

Head of Automation OperationsInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months.

“This is a very easy to use, no-code platform, to allow organizations to streamline and automate processes. “

September 17, 2020

## Showing most helpful reviews

Showing 1-25 of 48 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Siamak R.  
Chief Architect  
Computer Software  
Used the software for: I used a free trial

### "Great solution for process automation"

August 27, 2020

5.0

Very positive experience with the software and the team. I provide technology management advisory services to my clients. Autocene is in the list of strategic tools that I recommend to my clients as a easy-to-implement and high quality tool to automate data capturing, repetitive controls, and user interfaces with full integration with the core business systems. I have recommended Autocene for improvement of processes such as Human Resource (capturing and validating leave of absence, time-off, etc.), Operations Management (evaluation of vehicles in a Fleet Management company), and Construction (real-time feedback on work progress during building construction).

Pros

Easy and efficient way to connect to existing objects such as forms and data entities. Also, you create your own forms. The software provides smart functionality to capture unstructured data such as email address. It provides great functionality to rapidly creating various user-oriented data entry mechanism, apply intelligent workflow rules, and route the data to different business systems.

Cons

No essential feature is missing. I expect the software functionality will be enriched by expanding the usage of AI and ML. Also, a variety of objects created in different projects could be stored in a "knowledge base" that could be leveraged by different companies.

Reason for choosing Autocene

Ease of implementation and the focus of system functionality on its core capabilities instead of providing an overwhelming number of functions without sufficient depth. Also, the time-to-value of learning and creating new cases using Autocene is very high as compared to some of the most commonly competing solutions.

Review Source

PH

Pedro H.  
Program Manager  
Utilities  
Used the software for: 1-2 years

### "Autocene - business dedicated to ensuring customer satisfaction"

January 16, 2024

5.0

Great! 10/10 would recommend. Glad we have Autocene on this project, bringing our database into the 21st century.

Pros

customer service, functions of platform, configurability

Cons

complex modules can take time to implement

Switched from

[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)

Previous database had limited features, outgrew software. Wanted mobile / outside network access

Review Source

DD

Devin D.  
Marketing Assistant  
Architecture & Planning  
Used the software for: 1-2 years

### "Excellent Customer Support "

March 28, 2022

3.0

It's good that the State authorities are starting to come into the modern world, but there's still some kinks to iron out. The customer support team was outstanding, though.

Pros

The customer service team was excellent, I had an issue with one of my subconsultants not appearing in the application and I was able to contact them and have them on the issue within hours.

Cons

Somewhat glitchy. Sometimes I find I have to save as a draft when submitting qualifications or else they won't be remembered by the program.

Review Source

YZ

Yasmin Z.  
Senior HR Business Partner  
Research  
Used the software for: 1-2 years

### "Great product, even better service!"

July 19, 2019

5.0

FormVerse has resulted in more efficient processes, visibility throughout the life of a form and transparency for users. It is currently being used primarily for HR related forms, however we can see FormVerse being used in all of our Support Services departments in the near future. FormVerse has been the solution to a previously chaotic process which involved lost forms, confidential information being passed around on a piece of paper and illegible or incorrect information. I receive very positive feedback from our Management team and end users.

Pros

We are an international client and operate in Australia. Despite the distance and timezone challenges, the communication and level of service has been outstanding. For example, FormVerse made themselves available on a Sunday afternoon (their time) in case there were issues resulting from one of our systems being updated on a Monday morning. The whole team has been committed to our business and never fail to consider a request and I can't recall a time they were not able to offer a solution.

Cons

Sometimes when changes are made to an established form it can result in a few small issues here and there that can be hard to predict. Once they are notice, they are rectified promptly so they have not impacted the end users experience. There will always be challenges when it comes to implementing software. We have faced very few with FormVerse and when there have been challenges, they are there to fix it straight away!

Review Source

SO

Stephen O.  
Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Exceptional Partnership"

October 25, 2023

5.0

My overall experience with Autocene has been overwhelmingly positive. They have consistently demonstrated a high level of expertise, responsiveness, and a genuine commitment to meeting and exceeding our needs. Their team's dedication and the quality of their work have made them valuable partners in our projects.

Pros

I appreciate Autocene for their exceptional collaboration. They have proven to be not just great partners but outstanding in understanding and exceeding our requirements. Working with them has been a pleasure, and their ability to seamlessly meet and surpass our needs has made our partnership highly productive.

Cons

At this time, I can't identify anything that I dislike about Autocene. Our experience with them has been consistently positive.

Review Source

KA

Kevin A.  
Enterprise Architect  
Industrial Automation  
Used the software for: 6-12 months

### "Implementation of Sarbanes-Oxley workflow application"

August 14, 2019

5.0

The first application on which we ported to FormVerse, was a Sarbanes-Oxley compliant workflow tool, which is used by internal employees. It supports several levels of approvals as part of the workflow process. The Consulting Services team were top notch, and provided guidance and best-practices to assign in our implementation.

Pros

The FormVerse application was easy to implement, under the guidance of their Consulting Service team. They provided my team with training, which was very thorough, on the configuration and programming of the FormVerse toolset. We have been very impressed with the skillset and professionalism of all team members from FormVerse. The FormVerse platform has been working well for our implementation, and we continue to identify additional projects where this technology will be implemented.

Cons

The FormVerse toolset does rely upon Microsoft's InfoPath, which has been identified as having a limited support timeline. The team at FormVerse is working on a replacement for the sunsetting InfoPath infrastructure, and I have confidence they will provide a solution which will work well.

Reason for choosing Autocene

Cost of ownership and the simplified configuration of FormVerse, were the main factors. Additionally, since FormVerse uses Microsoft InfoPath, which is well supported in the IT community, it is easy to find training and documentation to support additional internal development.

Review Source

BP

Bill P.  
Executive Director  
Government Administration  
Used the software for: 6-12 months

### "Solution for Selection of Building Designer Selection"

October 2, 2019

5.0

For more than a year I worked with FORMVERSE on a complex online designer selection system for the Commonwealth of Massachusetts. The system will be used by thousands of architects, engineers and public officials related to billions of dollars of building projects each year. Now we have a database of designers, a way for them to register and meet disclosure requirements, track evaluations and references, post our public notices and allow designers to apply, all online.

Pros

The product was customizable to the point where it was able to meet all of our needs to allow for online use by thousands of engineers, architects, subconsultants and MA public officials. It has features that I had not even thought of when we sent out our RFP!

Cons

It takes a lot of work on the user side to develop a solution such as this just to be able to envision what you want it to do. IT people think in terms of workflows that I might not see the connection and it took awhile for me to understand their vernacular.

Reason for choosing Autocene

Not being an expert in IT, it was difficult to get up to speed on the technical attributes of various products. While I identified several that appeared able to get it done, it came done to me feeling comfortable with their senior staff giving me assurances that they could meet our needs and that I would be happy with the product. They were true to their word!

Review Source

VR

Verified Reviewer  
IT Business Application Manager  
Machinery  
Used the software for: 1-2 years

### "Formverse Application Review"

May 9, 2019

5.0

Great, from the time we had our first demo to the implementation of our first form our experience was great. Company is very professional, easy to do business with, very knowledgeable about the product, they offer training, and follow thru to make sure you are taken care of.

Pros

No Pressure Sales Cost Ease of use Flexibility to perform complex work flows and interface with other systems Data archiving and report writing Training Product is very stable

Cons

Updates to the email client need to be coordinated with the application upgrade. Backward compatible client versions would the server to be updated and allow end users more time to complete the email client upgrade. We experienced this once, it did not slow down the project just took a little work to schedule the updates.

Review Source

Val C.  
Senior Director Strategic Sourcing  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Extremely Satisfied User for +5 years"

June 25, 2021

5.0

We are very please with the product and support we receive from Autocene. Our form requires an annual update of some parameters and they are always able to update, test and rollout with no issue. I would definitely recommend them to other businesses.

Pros

Our users find this product very easy to use. Autocene provides an excellent level of customer service - they are very responsive. The product is a good value.

Cons

We have used this product for over 5 years. They developed our complex form which we use for an annual licensing process. After some initial system response issues in year 1, they quickly corrected the problem. The issues has not resurfaced.

Review Source

VR

Verified Reviewer  
Head of Automation Operations  
Information Technology and Services  
Used the software for: 6-12 months

### "Great product, easy to use, superb support"

September 17, 2020

5.0

As good as the product is, the real shining star of Autocene is it's staff. From the C-suite to the support team, they have been an absolution joy to work with.

Pros

This is a very easy to use, no-code platform, to allow organizations to streamline and automate processes. The front-end smart form configuration is easy to learn and feature rich, while the dashboards/reports provide full visibility into workflow management.

Cons

I love MS Infopath, but with it being identified as end of life, the team at Autocene is working on a replacement capability for the front end form development. I have full confidence the alternatiave will be better than ever.

Review Source

DK

Dorothy K.  
Senior Director - Shared Services - Accounting  
E-Learning  
Used the software for: Less than 6 months

### "Autocene Rocks!"

January 10, 2024

5.0

EXCELLENT! Sung their praises from the very beginning of the project.

Pros

\* addressed our requests/changes in a timely manner \* very responsive

Cons

\* wished we started working with them soomer

Review Source

MG

Michael G.  
Vice President  
Computer Software  
Used the software for: 6-12 months

### "Great Product"

May 7, 2019

5.0

For verse was able to build process workflows for all forms, and made the process much more efficient and easier to manage.

Pros

Formverse was able to address all organizational needs and is very easy to use and learn.

Cons

No issues with the product at all, it has been easy to use and adopt.

Review Source

KC

Kevin C.  
Enterprise Systems Development Supervisor  
Government Administration  
Used the software for: Less than 6 months

### "Easy to use software – great customer support"

August 10, 2021

5.0

Autocene is easy to use and a real no-code platform. Their support is great. \[SENSITIVE CONTENT\] is very knowledgeable and knows the product well. We really appreciate her dedication to make sure we are happy with the product and goes the extra mile to provide us with a solution that meets our specifications.

Pros

The form creator is easy to learn and is very feature rich. \[SENSITIVE CONTENT\] has been so helpful in creating this application for us. She is open minded about our feedback and acknowledges the request changes with a positive outlook. With Autocene easy to use software and \[SENSITIVE CONTENT\]’s support, our experience has been outstanding.

Cons

We are currently developing our first application, so we don’t have any issues. So far, our 311 prototype looks very promising.

Review Source

JF

John F.  
Professor  
Research  
Used the software for: Less than 6 months

### "Excellent Support"

June 13, 2019

5.0

FormVerse has allowed us to move quickly to implement a new telework policy and to help manage the application and approval process for staff at all levels of the organization. The solution is also helping us to evaluate how quickly the policy is being adopted by staff, and where there are gaps. Hard to imagine that we could make progress as quickly with anything else.

Pros

We really needed an approach that would allow us to implement a new personnel policy and to monitor the implementation. Everything about the process is being fast tracked. FormVerse had the right solution. Best of all they have excellent support services.

Cons

No complaints about the software, it is working as we hoped.

Review Source

jZ

john Z.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "Easy Automation"

July 31, 2020

5.0

Ease of Use. No coding required

Pros

The platform is customizable enough to meet all of our needs, and it has a lot of capabilities that I hadn’t even thought of when we started the project.

Cons

The thing that took the longest amount of time was our internal team thinking through the process and data to be collected.

Review Source

VJ

Vinay J.  
Lead Sr. Voice Engineer  
Telecommunications  
Used the software for: Less than 6 months

### "Excellent Tool to use"

September 22, 2022

5.0

Pros

Autocene has made our work much easier with automating all the documents and getting rid of bunch of paper trails.

Cons

As of now there are no disadvantages that I can see

Review Source

NM

Nick M.  
Data and Systems Analyst  
Government Administration  
Used the software for: 1-2 years

### "Autocene Review"

July 5, 2023

5.0

Pros

The developers who work on our project are always very attentive and are quick to respond/resolve any issues we may be having. Autocene was able to customize this application to our specific process. The application is able to integrate with our other applications very easily.

Cons

The workflow took some getting used to, but once users were able to understand the application, it was very helpful!

Review Source

JD

Joe D.  
Network Administrator  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Great software and great support"

July 13, 2021

5.0

Great support. \[SENSITIVE CONTENT\] is very skilled and knows the product well. I also appreciate how she follows up with us to make sure we are happy and functioning.

Pros

I like how the software is somewhat intuitive. It is easier to configure than having to create websites

Cons

ITs ok. Not doen enough testing to see if i would not like a feature

Review Source

MF

Megan F.  
Chief Administrative Officer  
Government Administration  
Used the software for: 1-2 years

### "Court Automations using Autocene"

August 5, 2021

5.0

Autocene is very responsive and hires employees that are uniquely able to see the customers vision and bring it to life.

Pros

Transitioning from a hard copy process, to an electronic process is a huge undertaking for government. The Autocene software allowed us to make that transition more smoothly to better serve court users.

Cons

An easier export function built into the software.

Review Source

CH

Claire H.  
Program Coordinator  
Government Administration  
Used the software for: 1-2 years

### "Designer Selection Board - Autocene"

October 4, 2021

5.0

\[SENSITIVE CONTENT\] is extremely knowledgeable and always responsive to our needs. He makes himself readily available when staff and/or design firms have issues with using the system, especially when there is an application deadline and firms need our immediate attention.

Pros

I like how firms are able to submit their firms information and it will be available to others. It is great for firms to be able to submit applications electronically and view/download the information. There are other features that firms are able to submit such as their firms disclosure statement, references. User agencies are able to submit evaluations on firms. Overall the the system works well for our agency.

Cons

As for any software system, there are glitches and problems that occur but are quickly solved by Autocene. At the moment I do not have any dislikes about this software.

Review Source

JS

Jennifer S.  
Proposal and Communications Manager  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Mass. State Application "

February 18, 2022

4.0

\[Sensitive Content \] has been a joy to work with throughout this process. He is patient, dedicated, extremely responsive, and highly capable. He did a remarkable job with a very complicated project and a demanding user base.

Pros

I was pleased to be involved with the development of the Mass. State Application system by providing suggestions and input on the user experience. I've found adjusting to the system intuitive and logical.

Cons

The learning curve was a little slower than desirable, but all in all fine. Sometimes the processing can be a bit slow but I think that has improved with a recent upgrade.

Reason for choosing Autocene

this was not a choice I was involved with .

Review Source

EM

Elizabeth M.  
Deputy Commissioner  
Government Administration  
Used the software for: 2+ years

### "Autocene Designer Selection Board Massachusetts"

August 26, 2021

4.0

We are extremely excited about this platform as it not only keeps all of the information about designers, their applications and their evaluations in one place but it is so transparent and accessible. It makes our work easier for all of us users (\[SENSITIVE CONTENT\] and user agency, selection board members and staff, and design community), and makes applying to work for the government a less costly endeavor and i believe will contribute greatly to our efforts to bring more equity, diversity and inclusion to our industry.

Pros

The customer service was excellent - especially from \[SENSITIVE CONTENT\] - he was super responsive to the many requests we made as we learned what added functionality we needed.

Cons

some of the early interface was clunky, but after working with us, i think \[SENSITIVE CONTENT\] and others learned better what we wanted/needed and it has gotten much better.

Review Source

SD

Steven D.  
Contract Compliance Specialist  
Government Administration  
Used the software for: 6-12 months

### "City of San Jose - Labor Compliance Monitoring Tool"

March 30, 2020

5.0

Pros

Our department worked with Autocene to develop a prevailing wage monitoring tool for the City of San José. Autocene built a web tool that helped simplify the document collection process. The new tool was designed to leverage our existing Capital Project Management System (CPMS) by using Autocene’s integration platform, Passport. The new tool makes it possible to collect and store important data that we can use to improve services for the City and its residents.

Cons

The most difficult aspect of implementing the new tool was making the transition from paper to digital. Our office has been performing our monitoring process the same way for the past 20+ years so change was a challenge. Fortunately, Autocene was simple to learn and that made adoption a lot easier.

Review Source

GR

George R.  
Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "Flexible, scalable No Code solution for Operations"

August 19, 2020

5.0

Good tech, solid support team, we're very satisfied with the group.

Pros

It can fit into an enterprise business case or a specific tactical situation. The automation workflow engine, Passport, allows strong rules based, operations type of data handling. This allows a team to easily customize customer requirements for their processes. Very efficient, flexible, and ease of use to meet a deadline without sacrificing performance.

Cons

No downside for operations when compared to other options.

Reason for choosing Autocene

Flexibility, ease of use, strong rules/workflow automation, speed to execute in a upbeat operations environment.

Review Source

CD

Craig D.  
Chief Innovation Officer  
Maritime  
Used the software for: 1-2 years

### "The RIGHT no-code solution for streamlining process automation"

November 5, 2020

5.0

Autocene has provided exceptional efficiency and visibility. The no-code platform was easy to setup. The smart form configuration was useful tool to get started quickly. We use Autocene for HR and Operational functions. Implementing Autocene has dramatically improved efficiency and time savings within the organization.

Pros

This is an outstanding team, which provides stellar support. The software is easy to use and setup, I was able to create my own workflows and forms that worked best for our specific needs.

Cons

None. All features and functionalities solve our challenges.

Reason for choosing Autocene

Low-cost, High Performance and Feature Rich

Review Source

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