# Kompyte Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Kompyte the right Competitive Intelligence solution for you? Explore 37 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/152320/Kompyte/reviews

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Kompyte

4.6 (37)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Kompyte

Ease of use

4.6

Customer Service

4.3

## Pros and Cons in Reviews

TW

Tara W

Product Marketing Manager, AssociateFinancial Services, 501 - 1,000 employeesUsed the software for: 1-2 years.

“Customer service, our representative is amazing and has gone above and beyond for usSEO TablesAd and keyword trackingCollect feed & customize searchInsight atomization“

September 26, 2023

MC

Miranda C

Sr. Product Marketing ManagerTelecommunications, 501 - 1,000 employeesUsed the software for: More than 2 years.

“Insight reports are a great way to keep everyone informed of important competitor changes and alerts let us know immediately of important pricing or product changes.“

October 31, 2022

SJ

Sebastian J

Customer Success ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months.

“One of the things I really like about Kompyte is its user-friendly interface, which makes it easy for users to navigate and access the data they need.“

February 17, 2023

SC

Silvia C

Client Success ConsultantAutomotive, 201 - 500 employeesUsed the software for: 6-12 months.

“I also enjoy having this data integrated into our Salesforce platform“

February 17, 2023

## Showing most helpful reviews

Showing 1-25 of 37 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Emily S.  
Sr. Manager, Vendor Operations  
Computer Software  
Used the software for: 1-2 years

### "One stop shop for competitive intelligence"

February 6, 2023

5.0

Pros

I loved how easy it was to view competitor scorecards. Our marketing team developed awesome scorecards that provided easy to interpret snapshots of our biggest competition. I used this heavily when I was in a CSM role and needed to understand where customers were coming from when they wanted to switch to a competitor. It helped me have natural conversations about the pros and cons of both.

Cons

It could have been the team that implemented it at my company but I didn't like that you couldn't see when the battle cards were last updated.

Review Source

TW

Tara W.  
Product Marketing Manager, Associate  
Financial Services  
Used the software for: 1-2 years

### "Daily intelligence tool"

September 26, 2023

5.0

Pros

Customer service, our representative is amazing and has gone above and beyond for usSEO TablesAd and keyword trackingCollect feed & customize searchInsight atomization

Cons

I like Kompyte and our customer service representative quite a bit, but sometimes there are anomalies in presented information, these are addressed swiftly. More vexing, it is not possible to export battlecards into a PowerPoint or tables into Excel. This requires manual work by me as these formats are required by my internal customers.

Alternatives considered

[Crayon Intel](https://www.capterra.com/p/176877/Crayon-Intel/)[Klue](https://www.capterra.com/p/183305/Klue/)

Review Source

Response from Kompyte

October 17, 2023

Hi Tara, Thank you so much for your genuine and comprehensive review of Kompyte. We appreciate the praise for our customer service team — we're always striving to go above and beyond! We're glad that you find value in features such as our SEO Tables, ad tracking, and insight automation. It's rewarding to hear that these tools are serving you well. Your detailed feedback regarding the limitations in exporting Battlecards to PowerPoint and tables to Excel has certainly touched base with us. We understand that this can cause extra manual work for you, and we apologize for the inconvenience. Although we currently do not have a solution in place for this particular issue, we're always seeking ways to enhance user experience. Your feedback makes an immense difference, as it provides our team with a clear insight into the areas where potential improvements can be made. Thanks again for taking the time to share your experience and suggestions.

CH

Cody H.  
Sr. Account Manager  
Telecommunications  
Used the software for: 2+ years

### "Adequate for my needs"

February 3, 2023

3.0

Having a resource to store knowledge is fantastic. Quick reference battle cards are great when you are in the moment with a customer and discussing things live on a call.

Pros

The UI is very easy to navigate. Nothing that blows your mind when you use it but it is good. I also like how you can see the main cards in the dashboard so you know where to search.

Cons

Sometimes the search function doesn't work as well as expected. Other times when you search it works great. If it was a little more consistent it would be ideal.

Review Source

Response from Kompyte

May 20, 2023

Thank you for taking the time to leave us a review, Cody! We are happy to hear you find the UI intuitive and that Kompyte's centralized Battlecards and competitive knowledge are helpful during your sales calls. Can you please explain what issues you are experiencing with our search feature so we can take the necessary steps to improve our search capabilities? Any additional feedback would be highly appreciated.

EH

Erin H.  
Sales & Marketing Operations Specialist  
Building Materials  
Used the software for: Less than 6 months

### "Kompyte, a valuable tool to enable sales team and more"

February 8, 2023

5.0

Pros

Kompyte creates a way to streamline competitive intelligence for easy digestion. It has comprehensive capabilities to organize and distribute accurate, relevant information to numerous departments. The tools are a hidden gem, as they exponentially increase the value of the platform. The onboarding process has been phenomenal, and I get answers to questions within the same day.

Cons

It is a bit of a learning curve to start, as there are many tools within the platform. Prioritizing the sections that will bring the most value to your company's users first can help make the platform digestible. I also had difficulty connecting to Teams, but easily found a solution with our representative.

Review Source

MC

Miranda C.  
Sr. Product Marketing Manager  
Telecommunications  
Used the software for: 2+ years

### "Kompyte saves us valuable time"

October 31, 2022

5.0

Pros

Kompyte tracks a variety of data sources per competitor, saving us hundreds of employee hours each year. Insight reports are a great way to keep everyone informed of important competitor changes and alerts let us know immediately of important pricing or product changes.Customizable battle cards keep sales and customer success up-to-date on our strengths and objection handling.

Cons

Kompyte has been making frequent updates and bug fixes, I can't think of a complaint I've had in the last year that wasn't immediately addressed by their success team.

Review Source

CM

Camila M.  
Product Marketing Manager  
Information Services  
Used the software for: 6-12 months

### "Kompyte’s great!"

September 4, 2020

5.0

The Kompyte tool takes the complexity of tracking competitor updates and makes it easy to scroll through and see highlighted word posts. I like the addition of monitoring all social media posts. These posts often give insights into a competitor's strategy not seen on their website. The system's design is intuitive in getting the data from a website or social post into an easy to read feed. Their Customer Success group is always available to help and set up the system to meet competitive intelligence objectives.

Pros

Kompyte does an excellent job gathering up all the info about competitors and providing an easy-to-read format. It makes it faster to be updated about what's going on across many competitors. I can do quick checks on what's going on specifically with one competitor or scroll down the feedback to get a sense across all the competitors tracked. I can focus more on finding the key insights that I can share across different groups. Kompyte’s search engine pulls the data and sorts it in a clear, simple way The UI for the desktop version is very intuitive and easy to use. It's been great to get started; the Customer Success team's support in setting up the system and keeping things going is wonderful!

Cons

There’s nothing I dislike. I like Kompyte's redesigned Phi platform. There’s more functionality with it.

Review Source

Response from Kompyte

October 8, 2020

Thank you for your kind words! We are honored to partner with you!

FU

Fernando U.  
Channel Account Manager  
Telecommunications  
Used the software for: 2+ years

### "Great tool, can improve"

February 17, 2023

4.0

Great

Pros

Comparison on market technology and market brands, it gives you an overall on the companies in your market but I think most of the functionalities are not being updated every 3 months. Information sometimes is outdated

Cons

No updated to 2023 tech functionalities

Review Source

Response from Kompyte

March 2, 2023

Thank you for leaving a review and for bringing this to our attention. Kompyte's automated data sources are tracked and updated in your account daily. If you are not seeing recent competitor insights, please have your admin reach out to your Customer Success Manager so they can investigate. If you are referring to strategic elements of a Battlecard or report (for example, why you win, why you lose, landmines, etc.) these traits will require some manual updating from your Battlecard Admin. You would want to discuss this with them directly.

HM

Harleen M.  
Senior Analyst Competitive Intelligence  
Telecommunications  
Used the software for: 1-2 years

### "Great user experience "

February 17, 2023

5.0

We use Kompyte for CI the overall experience is seamless

Pros

I love how easy the program is to use. The options of customization are ver user friendly and allow to great results.

Cons

At this time, I do not have any dislikes towards the software

Review Source

FT

Fabrice T.  
Account Executive  
Computer Software  
Used the software for: 6-12 months

### "Quick-access battlecards"

February 13, 2023

4.0

Pros

Very easy to access quick information about a competitor or unfamiliar product to further conversations with a prospect and overcome objections

Cons

Limited library, would like access to more general, unbiased information about other products/services that weren't specifically produced by our teams. Outside of the battlecards created by your org, knowledge base is limited

Review Source

Response from Kompyte

March 2, 2023

Thanks for your review, Fabrice! Glad to hear Kompyte provides you with easy access to your competitor Battlecards! Kompyte does offer a robust library of templated Battlecards and reports along with a report builder for custom reports. All of these assets can be published in the consumer portal and your CRM. I'd share feedback with your Kompyte Admin as to which additional reports you would like access to. They can reach out to their dedicated Customer Success Manager if any support is needed in creating or publishing these assets.

VR

Verified Reviewer  
SDR  
Information Technology and Services  
Used the software for: Less than 6 months

### "Essential For Sales Teams"

February 8, 2023

5.0

Pros

Kompyte is excellent for giving your sales team fast access to information like competitors strengths and weaknesses while on sales calls.

Cons

I have some bugs with the chrome extension but its not that big of a deal

Review Source

CH

Christian H.  
Account Executive  
Computer Software  
Used the software for: Less than 6 months

### "My Kompyte Review"

February 8, 2023

4.0

Pros

The battlecards were extremely useful resource

Cons

Nothing, everything is all very well designed

Review Source

BF

Brittney F.  
Care Connect Account Manager  
Automotive  
Used the software for: 6-12 months

### "Great Tool"

February 13, 2023

5.0

Great tool

Pros

Easy to use with very useful unformation

Cons

Sometimes I have to dig around for what I am looking for. Could be more streemlined

Review Source

AW

Aundrey W.  
Project Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "New User"

February 3, 2023

4.0

Pros

Great UI - It's so easy to navigate and use.

Cons

It's a pretty well-rounded feature for my needs.

Review Source

KG

Kayla G.  
Account Executive  
Consumer Services  
Used the software for: 2+ years

### "Kompyte is Awesome!"

February 17, 2023

5.0

Pros

I like how easy it is for me to look up battle cards for our competitors and explain to customers why we are better.

Cons

I don't like that there are not more of our competitors listed on there for battel cards

Review Source

SJ

Sebastian J.  
Customer Success Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Great software"

February 17, 2023

4.0

Pros

One of the things I really like about Kompyte is its user-friendly interface, which makes it easy for users to navigate and access the data they need. The platform also offers detailed reports and alerts that provide users with real-time updates on their competitors' activities, allowing businesses to stay on top of market trends and make informed decision

Cons

Limited social media coverage: While Kompyte does offer social media monitoring, some users have found the platform's social media coverage to be limited

Review Source

Response from Kompyte

March 2, 2023

Thank you for taking the time to leave us a review, Sebastien! We monitor posts on key social media networks and metrics around the number of followers, posts, and engagement. We also have tools to help identify boosted social posts. If there are additional social media sources or metrics you are interested in, please let us know. Your feedback is incredibly valuable as we evolve our product.

CL

Carli L.  
Executive Recruiter  
Telecommunications  
Used the software for: 6-12 months

### "Amazing product for sales teams"

February 3, 2023

5.0

When you are constantly dealing with competitors in a sales role, Kompyte organizes everything in a seamless and organized way to keep reps on their toes and drive revenue from competitors.

Pros

Kompyte was extremely easy to use as a new sales rep. I had several sales calls that were saved by sharing information about competitors with customers and moving sales along.

Cons

I can't think of anything that I didn't enjoy or like about Kompyte.

Review Source

JP

Jay P.  
PM  
Broadcast Media  
Used the software for: 6-12 months

### "Review"

February 3, 2023

4.0

Form a 1-10, I can give it a 8

Pros

Easy to use and understand and navigate through.

Cons

Slow performance at times and could be faster.

Review Source

Response from Kompyte

May 20, 2023

Thank you for sharing your feedback with us, Jay! We appreciate hearing that you find Kompyte user friendly. However, we apologize for any inconvenience caused by the occasional slow performance you have experienced. It would be helpful if you could share the specific areas where you have noticed slow performance so that we can investigate.

SM

Sergei M.  
Head of Digital & eCommerce  
Retail  
Used the software for: 6-12 months

### "Great competitive analysis tool!"

February 4, 2023

5.0

Great experience, nothing to complain about!

Pros

Easy to use and to set up, pretty good pricing, great business development team

Cons

Hard to tell, nothing bothers me so far, maybe the mobile version will make it a bit better

Review Source

CI

Calil I.  
SDR  
Telecommunications  
Used the software for: Less than 6 months

### "Komptye is good when being competitive."

February 3, 2023

5.0

Pros

I like Komptye option to be competitive when it comes to selling different products and comparing the differences.

Cons

Not all the competition is on Komptye sometimes I have to dig through google to find information about certain companies.

Review Source

AC

Andrew C.  
Sales Development Representative  
Telecommunications  
Used the software for: 1-2 years

### "Easy To Find Information"

February 8, 2023

5.0

Pros

I like that all of the information I am looking for is in one place and I know exactly where it's at every time.

Cons

Although the information I need is all in one place it can seem a bit disorganized at times.

Review Source

MC

Michael C.  
eCom specialist  
Retail  
Used the software for: 6-12 months

### "Great competitive analysis tool!"

February 8, 2023

5.0

Pros

Ease of use mostly, great tool for competitive analysis

Cons

Probably the only thing that pos up in my head is the lack of proper mobile version

Review Source

RB

Ranya B.  
Brand manager  
Telecommunications  
Used the software for: 2+ years

### "Great software"

February 14, 2023

5.0

Pros

Key software for competitive intelligence!

Cons

At this stage there’s nothing that I dislike about the software

Review Source

MO

Moo O.  
SE  
Computer Software  
Used the software for: 6-12 months

### "Really cool application!"

February 3, 2023

5.0

Pros

Battle cards are extremely useful during sales calls.

Cons

I never feel sure about how up to date the information is. My field changes a lot.

Review Source

SA

Shadi A.  
BDR  
Retail  
Used the software for: Less than 6 months

### "Good"

February 14, 2023

5.0

Pros

Very easy to use I like how it auto compares to our service

Cons

From the little time I have had with it nothing

Review Source

ES

Eric S.  
Partner Marketing Specialist  
Telecommunications  
Used the software for: 6-12 months

### "A great tool for research"

February 8, 2023

5.0

Pros

Kompyte is a great tool for researching market trends and also conducting competitive analysis

Cons

It would be nice to be able to add tags such as "industry" to battle cards to allow for fast/easy searching in the navigation.

Review Source

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