Elevent

Elevent


5 / 5
5 reviews

Who Uses This Software?

Film festivals, food & wine festivals, music festivals, zoos & aquariums, museums, performing arts centers. Any organizer with enterprise needs without the enterprise overhead.


Average Ratings

5 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

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About Elevent

Brings the ease of use, attractiveness, and affordability of consumer ticketing systems to professional organizers.


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Elevent Features

  • Barcode / Ticket Scanning
  • Box Office Management
  • Concessions Management
  • Customer Database
  • Event Management
  • Fundraising Management
  • General Admission
  • Kiosk Ticketing
  • Mobile Ticketing
  • Online Ticketing
  • Onsite Ticketing
  • POS
  • Print-at-Home
  • Reserved Seating
  • Season Tickets
  • Ticket Brokering
  • VIP & Discount Tickets

Elevent Reviews Recently Reviewed!


It's like having super-admin assistance, for our film festival--only better.

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy-to-access daily and overall sales for screenings, donations and more. We can also sell passes and 10-packs, offer discounts, encourage donations, send ticket confirmations and thank-yous. Also, there's no disconnect from our website.

Cons: Looking forward to having mobile ticketing (with notifications in text messages)this year! That's really all our folks asked for and do not yet have.

Overall: Streamlining our ticketing, more advance ticket sales (with early bird discounts, too)--because it's so easy to use

We've just started using Elevent for our festival, and so far the process has been terrific.

Apr 12, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: - User-friendly interface makes setting up our ticket pages simple and fast.

- Options for real-time reporting are head and shoulders above what we had with our previous ticketing system.

- Completed ticket pages LOOK great - very attractive to our potential customers.

- Options for collecting donations, memberships etc in 'one stop shopping' is a fantastic feature.

Cons: - Fees are a bit higher than our previous supplier - mainly because our previous supplier had a non-profit rate for fees, while Elevent does not.

- Because there are SO many options for customizing tickets, the learning curve for our team has been a bit higher than anticipated.

- I don't like the fact that we have to rent Elevent scanners and can't just use our in-house devices to scan tickets.

Generally a great experience, but they still need to do a few things to make it easier to use.

Apr 12, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It captures a lot of data which helps us know the customers. They also have great customer support and are very responsive to our requests and suggestions.

Cons: Our customers complain that it's too complicated to use and requests too much information about them.

Great platform, perfect for film festivals.

Apr 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use, modern design. Plenty of features and continually offering new features and improvements. They 'get' film festivals. Friendly team to work with.

Cons: Need more report options and customized reports. Backed by a relatively small team so some of the support documentation is lacking. Pricing is in the mid-range compared to other options we looked at (but the trade off is more features).

Overall: Allowed us to move to scanning at venues, better website integration, easier customer experience, on-site box office.

Convenient and easy to use

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is just a clean and convenient way to purchase tickets. Simple and safe. Keeps me up to date on other events I may be interested in.

Overall: Easy to use. Meets all my needs.