# Document Control Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Document Control Software - reviews, pricing plans, popular comparisons to other Document Control products and more.

Source: https://www.capterra.com/p/152366/Document-Control

---

# 

 Document Control Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 1, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Document Control

## What is Document Control?

MediaLab by Vastian's Document Control is a powerful way to manage your facility’s policies, procedures, and documentation. Our twenty years of expertise in healthcare have created a document control solution that guides you to full compliance with regulations, and best practices. Document Control provides an automated, centralized platform for all of your document approvals, workflows, edits, sign-offs, audits, and more—with flexibility and customization features to match your facility’s unique needs. MediaLab by Vastian's Document Control supports: • Digital records and version control of all documents, • Standardization across all documents from all sites, • Electronic signatures that meet 21 CFR Part 11 compliance, • Customized approval workflows and processes, • Robust searching to easily locate specific documents, and more!

## What is Document Control used for?

[Document Control](https://www.capterra.com/document-control-software/)[Document Management](https://www.capterra.com/document-management-software/)[Medical Lab](https://www.capterra.com/medical-lab-software/)

Top alternative

Featured

Overall rating

Based on 124 user reviews

Reviews sentiment

Positive

94%

Neutral

5%

Negative

2%

Starting price

$752

Usage Based, Per Year

Free trial  
available

Includes Free Version

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Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Document Control

4.4 (124)

VS.

[5.0 (43)](https://www.capterra.com/p/186671/Dendi-LIS/reviews/)

Starting Price

$752

Usage Based, Per Year

Starting Price

$2500

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (124)

Ease Of Use

4.9 (43)

Value For Money

4.5 (114)

Value For Money

4.8 (36)

Customer Service

4.5 (118)

Customer Service

4.8 (40)

## Document Control alternatives

[4.5 (534)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting price

$25000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.5 (13)](https://www.capterra.com/p/89383/Labgen-LIS/reviews/)

Starting price

$5000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.8 (16)](https://www.capterra.com/p/33053/Avalon-Laboratory-System/reviews/)

Starting price

$900.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (5,271)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/152366/Document-Control/alternatives/)

## FAQs about Document Control

Overview

### What problems does Document Control solve?

Document Control solves scattered SOPs, outdated paper manuals, missed document reviews, and weak audit trails by centralizing policies, tracking versions, enforcing read-and-sign workflows, and controlling access. Laboratory directors, QA managers, supervisors, scientists, and compliance teams benefit most when preparing for inspections, managing training, and keeping staff on current procedures.

Answer based on 80 reviews

Overview

### Which roles and teams benefit most from Document Control?

Document Control is most used by laboratory managers, quality assurance leaders, and clinical directors who need tight version control, audit readiness, and policy compliance. Administrative staff and analysts use it to organize records and approvals, while executives rely on centralized documentation to oversee operations, reduce errors, and support regulated workflows.

Answer based on 124 reviews

Overview

### What company size and specific industries is Document Control built for?

Document Control is designed for healthcare organizations of many sizes, including hospitals, clinics, physician’s offices, veterinary practices, and research organizations. It fits facilities that need organized document handling in clinical and research settings, from smaller practices to larger institutions.

Features and Usability

### What are the key features of Document Control?

Document Control includes core document management features like centralized document storage, version control, document review, approval workflow, and revision history. Differentiating capabilities include digital signature sign-off, role-based permissions, compliance tracking, audit trail reporting, and Inspection Proof support for laboratory inspections and regulatory readiness.

Answer based on 63 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Document Control starts at $752 per year for the Single Facility plan, with Document Control for Enterprise priced at $2,250 per year. A free version and free trial are available. Reviewers call it a good system for the price, though some note annual increases and user limits.

Answer based on 5 reviews

Integrations

### Which third-party tools and platforms does Document Control integrate with?

Document Control integrates with Microsoft Entra ID and Workday Enterprise Management Cloud. These native connections support identity and enterprise management workflows, giving teams two catalog-listed options for linking document processes with access control and workforce systems.

Answer based on 3 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Document Control?

Document Control offers live online sessions, webinars, documentation, and videos, but reviewers describe onboarding as mixed. Team members handling routine document signoffs often learn fairly quickly once shown the basics. Admins, managers, and users configuring files, groups, or training workflows usually need more time because navigation and setup have a clear learning curve.

Answer based on 18 reviews

Getting Started and Support

### What customer support options does Document Control offer, and how do users rate the experience?

Document Control offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, knowledgeable, patient, and helpful during setup and troubleshooting. Some report delays reaching representatives, prefer phone interactions over email, and find help articles, training materials, and tips incomplete or vague.

Answer based on 22 reviews

Security

### How does Document Control handle data security and access control?

Document Control uses controlled and customizable permissions, audit and tracking functions, change history, secure electronic document management, and remote access to protect documents and monitor compliance. Reviewers value traceability and current-version control, though some report permissions can be tricky to configure, occasionally change unexpectedly, and lack HR password synchronization.

Answer based on 12 reviews

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Collaboration Tools

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Activity Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

Archiving & Retention

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Compliance Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Data Import/Export

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Document Control 68 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Track and monitor efficient handling of all changes/transitions

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Investigate and take action at root cause or error in processes to prevent recurring issues

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Manage and store data in a database

Electronic signing method that validates the authenticity and integrity of a digital document

Plan and implement business continuity measures in case of unforeseen events

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Custom forms to streamline repetitious aspects of a document

Series of processes that a document goes through from creation to archiving

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Transfer of data from one computer system to another

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Convert files to a different format

Create, save, and store files

Recover lost, deleted, or damaged files

Public or private sharing of digital files such as documents, audio/video, images, and more

Intended for medical use such as diagnosis, treatment, and consultation

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Compliant with HIPAA, which sets standards for sensitive patient data protection

Compile and organize data into specific metrics

Connect with and exchange information with instruments in the laboratory that perform tests and monitoring

Access software remotely via mobile devices

Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12)

Ability of websites, web applications, or mobile applications to function without an active internet connection

Ability to recognize printed or written text within digital images or scanned documents

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Ensure that quality requirements and standards are met across production processes

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Track what was updated, who made the changes, compare two revisions, and revert or perform another revision

Initiate collection and analysis of known risks

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (120)

4.3

Based on 120 reviews

## Pricing

Value for money

4.5 (114)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/152366/Document-Control/pricing/)

Document Control - Single Facility

$752.00

Usage Based,Per Year

It includes:

-   document management system
-   approval workflows
-   employee signoff
-   version control
-   periodic review workflows

Document Control for Enterprise

$2,250

Usage Based,Per Year

It includes:

-   document management system
-   approval workflows
-   employee signoff
-   version control
-   periodic review workflows

Value for money

4.5 (114)

4.5

Based on 114 reviews

## Integrations

[

Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (118)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (118)

4.5

Based on 118 reviews

## User reviews

Overall rating

4.4

Based on 124 reviews

Filter by rating

5(66)

4(50)

3(6)

2(1)

1(1)

Mentioned topic

Sorted by most recent

ST

Stelios T.

Pharmacist

Health, Wellness and Fitness

### "Smoothly automate document approvals and more"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

February 13, 2025

Pros

Works well for automatint and centralizing document approvals and more

Cons

Nothing negative to report, worked well for our needs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CD

Claudio D.

Digital Marketer

Telecommunications

### "Modern Lab software."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 18, 2024

Document Control software has enabled us to efficiently manage lab procedures and edit documents without making costly errors.

Pros

Availability of robust search engine features and customizable workflows.

Cons

The software is limited to trained health technicians.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RH

Rakib Hasan K.

Graduate Research Assistant

Electrical/Electronic Manufacturing

### "Easily customization document control application"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 6, 2022

Very much customizable user interface for document preparation. Easy to control the design and orientation of your documents to make your report attractive. Good user interface.

Pros

User-friendly application to control any kind of document for preparing reports. Easy to use and very much customizable software for users. They have Friendly customer support.

Cons

Do not have quality training videos so need to learn the use of this application on the own accord of users. Have some videos as help only on the internet.

Switched from

[Google Docs](https://www.capterra.com/p/160756/Google-Docs/)

For better user experience

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Abogado

Legal Services

### "uso fácil de software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 11, 2022

Puedo ordenar mis documentos y buscarlos sin ningún problema super ordenados

Pros

Porque es muy fácil y rápido de usar, velocidad máxima

Cons

Hay unos productos difícil de usar, pero no imposible

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Cytology-Molecular Supervisor

Hospital & Health Care

### "Excellent product "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 19, 2019

Pros

We've used this in our laboratories for many years, and have found it to be very helpful and useful

Cons

The price does seem to increase each year, and there is only one site administrator allowed per site, which is cumbersome

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MK

Michael K.

Lab Manager

Hospital & Health Care

### "Great for getting CAP compliant"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 16, 2019

Learning curve is there, but unavoidable. Features are improving with user input. Great support team.

Pros

Provides for getting all documents in order and retrievable. Support is great and solved problems. Inspection proof allowed us to get through last 2 inspections in great shape.

Cons

Initial document entry and conversion from paper to electronic formats was a bit painful, though I expect unavoidable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Technical Specialist Microbiology/Immunology

Hospital & Health Care

### "DOCUMENT CONTROL"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

March 27, 2019

We just started building our Media lab and it has been easy thus far. We will be open for our accrediation inspection. This software is supposed to make the inspection seamless.

Pros

Ease of use for electronic storage of records.

Cons

With Inspection Proof... with regards to the accreditation checklists ... once you select begin inspection .. additons or changes cannot be performed

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Project Management Specialist 2

Hospital & Health Care

### "Laboratory Document Control"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

March 10, 2019

Pros

Easily searchable database for lab notebook entries.

Cons

Lab notebook witness entry signoff is rather complicated and unclear process.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Susan S.

Microbiology Technical Supervisor

Hospital & Health Care

### "MediaLab Document Control"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2018

Able to keep up with compliance, documents all in one place including forms, no more sheets of paper all over the lab that are outdated

Pros

The software is easy to use and made the inspection process much easier. End users like to be able to look up current procedures using the software rather than finding what they need in a large technical procedure manual. The email reminders are great and help keep the users on track. Document control solved!!

Cons

At this time I can only say good things and I am still exploring all the features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Mary L.

Corporate Office Manager

Medical Practice

### "Corporate Office Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 20, 2018

Pros

I find the website easy to navigate and run reports.

Cons

eCourses are not very eye catching, more interactive would be more appealing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/152366/Document-Control/reviews/)

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Popular comparisons

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