--- title: "Document Control Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Document Control Software - reviews, pricing plans, popular comparisons to other Document Control products and more." source_url: "https://www.capterra.com/p/152366/Document-Control/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Document Control Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Document Control ## What is Document Control? MediaLab by Vastian's Document Control is a powerful way to manage your facility’s policies, procedures, and documentation. Our twenty years of expertise in healthcare have created a document control solution that guides you to full compliance with regulations, and best practices. Document Control provides an automated, centralized platform for all of your document approvals, workflows, edits, sign-offs, audits, and more—with flexibility and customization features to match your facility’s unique needs. MediaLab by Vastian's Document Control supports: • Digital records and version control of all documents, • Standardization across all documents from all sites, • Electronic signatures that meet 21 CFR Part 11 compliance, • Customized approval workflows and processes, • Robust searching to easily locate specific documents, and more! ## What is Document Control used for? [Document Control](https://www.capterra.com/document-control-software/)[Document Management](https://www.capterra.com/document-management-software/)[Medical Lab](https://www.capterra.com/medical-lab-software/) Top alternative Featured Overall rating Based on 124 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 2% Starting price $752 Usage Based, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Document Control?[Manage this product listing](https://www.g2.com/products/medialab-document-control/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Document Control 4.4 (124) VS. [4.5 (580)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting Price $752 Usage Based, Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (124) Ease Of Use 4.1 (579) Value For Money 4.5 (114) Value For Money 4.2 (476) Customer Service 4.5 (118) Customer Service 4.5 (542) ## Document Control alternatives [4.4 (1,026)](https://www.capterra.com/p/123400/revver/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.6 (138)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (113)](https://www.capterra.com/p/136111/ComplianceQuest/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/152366/Document-Control/alternatives/) ## FAQs about Document Control Overview ### What problems does Document Control solve? Document Control solves scattered policy, procedure, form, and training records by centralizing current versions, revision histories, approvals, and staff sign-offs. Laboratory directors, quality managers, supervisors, scientists, and compliance teams use it to replace paper binders, verify SOP acknowledgement, manage review deadlines, and assemble linked evidence for CAP, CLIA, and other inspections. Answer based on 76 reviews Overview ### Which roles and teams benefit most from Document Control? Document Control is most used by laboratory managers, directors, and technical supervisors who maintain controlled procedures, test documentation, and staff access across clinical and microbiology labs. Quality assurance managers use it to manage approvals, revisions, and audit-ready records, while operations and office managers coordinate policies and compliance documents. Answer based on 124 reviews Overview ### What company size and specific industries is Document Control built for? Document Control is designed for healthcare facilities of many sizes, including small clinics and physician’s offices as well as larger hospitals and research organizations. It also fits veterinary practices and other document-heavy care settings that need organized control of policies, records, and related files. Features and Usability ### What are the key features of Document Control? Document Control includes centralized document management for policies, procedures, forms, and manuals, with version control, revision history, and controlled access. Core workflow features support document review, approval routing, electronic sign-offs, and staff acknowledgment tracking. Inspection Proof links documents to inspection checklists, while reminders support periodic reviews and compliance. Answer based on 63 reviews Pricing ### How much does it cost and what fees or limitations are included? Document Control starts at $752 per year for the Single Facility plan and $2,250 per year for Document Control for Enterprise. A free version and free trial are available. Both plans include approval workflows, document management, employee signoff, periodic review workflows, and version control. Answer based on 5 reviews Integrations ### Which third-party tools and platforms does Document Control integrate with? Document Control connects natively to Microsoft Entra ID for identity and access management. This integration supports centralized authentication and user provisioning within Microsoft environments. Answer based on 3 reviews Getting Started and Support ### How easy is it to onboard and train a team on Document Control? Document Control offers live online sessions, webinars, documentation, and videos, though reviewers report uneven training depth. Users can navigate routine document training once shown how, while administrators and teams configuring files, organizational structures, permissions, or Compass may need more time because of the learning curve and occasionally unclear help materials. Answer based on 18 reviews Getting Started and Support ### What customer support options does Document Control offer, and how do users rate the experience? Document Control offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users generally describe support staff as responsive, knowledgeable, patient, and effective at resolving issues, with requests often handled quickly. Some users report delayed representative responses and find help content, training, and certain instructions incomplete or vague. Answer based on 22 reviews Security ### How does Document Control handle data security and access control? Document Control uses controlled, customizable user and group permissions to secure documents, alongside electronic change tracking, audit functions, and traceability for user and permission changes. It supports assigned group supervisors and special employee signoffs. However, reviewers report that configuring permissions can be difficult, settings may change without alerts, and HR password synchronization is unavailable. Answer based on 12 reviews ## Features AI summary Based on 1,150 Document Control reviews Capterra data shows that buyers of document control software rank the following features as their top priorities: - **Archiving & Retention** (**53%** of reviewers rated this feature as critical) - **Electronic Signature** (**58%**) - **Document Management** (**59%**) Document Control supports all three features that reviewers rate most important: **Archiving & Retention**, **Electronic Signature**, and **Document Management**. Together, these capabilities help businesses store records for the right length of time, approve documents faster, and keep files organized and accessible, allowing teams to maintain compliance, reduce manual work, and manage document lifecycles more efficiently. Archiving & Retention 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Access Controls/Permissions 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Collaboration Tools 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Activity Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and document all activities across devices, networks, and other systems Compliance Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage adherence to policies for any service, product, process, or supplier Data Import/Export 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Document Control 68 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Change Management: Track and monitor efficient handling of all changes/transitions - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Storage Management: Manage and store data in a database - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Capture: Scan, move or upload electronic files within the software's repository - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Lifecycle Management: Series of processes that a document goes through from creation to archiving - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - EDI: Transfer of data from one computer system to another - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - File Conversion: Convert files to a different format - File Management: Create, save, and store files - File Recovery: Recover lost, deleted, or damaged files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Indexing: Compile and organize data into specific metrics - Lab Instruments Integration: Connect with and exchange information with instruments in the laboratory that perform tests and monitoring - Mobile Access: Access software remotely via mobile devices - Multiple Format Support: Includes a variety of messaging formats including industry-specific (EDIFACT, HL7, X12) - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Quality Assurance: Systematic evaluation of various aspects of a project or service to prevent defects or issues - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revision History: Track what was updated, who made the changes, compare two revisions, and revert or perform another revision - Risk Assessment: Initiate collection and analysis of known risks - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (120) 4.3 Based on 120 reviews ## Pricing Value for money 4.5 (114) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/152366/Document-Control/pricing/) Document Control - Single Facility $752.00 Usage Based,Per Year It includes: - document management system - approval workflows - employee signoff - version control - periodic review workflows Document Control for Enterprise $2,250 Usage Based,Per Year It includes: - document management system - approval workflows - employee signoff - version control - periodic review workflows Value for money 4.5 (114) 4.5 Based on 114 reviews ## Integrations [ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (118) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (118) 4.5 Based on 118 reviews ## User reviews Overall rating 4.4 Based on 124 reviews Filter by rating Counts reflect reviews available in this feed. 5(66) 4(50) 3(6) 2(1) 1(1) Mentioned topic Recent reviews first, then most helpful QA Quality Assurance Manager Quality Assurance Manager Used the software for: 3-5 years ### "We are a small to medium business, and this solution fits our needs perfectly." 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2018 MediaLab Document Control allows EyeKor the flexibility it needs for reviewing, approving, assigning, tracking, approving controlled documents. It fits seamlessly within our existing systems. Pros This is an affordable, versatile solution, that aids in keeping all training documentation in compliance. EyeKor uses it to approve training documentation, SOPs, and manage project specific training. It manages all sizes of groups that needs training with easy and the needed flexibility for our company. Cons Sometimes there are too many ways to do things, or options to do things are buried too deep. I do not like that I can not require training on minor versions of documents. Many documents I receive externally, I cannot determine how they number, and then numbering on the document does not match the MediaLab number. LM Laboratory Manager Laboratory Manager Used the software for: 3-5 years ### "MediaLab is a great product for document control, it can be cumbersome to move around the documents." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 24, 2018 inspection proofing for all of our inspections as well as the ability to hold and maintain numerous policies and procedures. Pros I like that the software is able to maintain the hundreds of policies and procedures our hospital laboratory has to maintain. One of the best features is the CAP Inspection readiness, this has often kept us in line with what our inspectors are looking for. Cons I dislike the clunkiness of the software, it can be cumbersome to move procedures around manuals, its difficult to remove from one manual and place in another. Linking procedures is often difficult and some times time consuming as well. QA Quality Assurance Manager Quality Assurance Manager Used the software for: 1-3 years ### "Very good for basic document control needs" 3.0 May 24, 2018 Pros Good pricing. Good entry level document control system. Easy to create accounts. easy to search for needed documents Cons Not very user friendly for assigning documents. Approval process cannot be customized. Geared towards use with blood banking and not GMP products. Not as many restrictions other Document control systems DO Director Of Laboratory Operations Director Of Laboratory Operations Used the software for: 3-5 years ### "I utilize MediaLab's Document Control software at my laboratory to ensure compliance with CAP regs." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 14, 2017 It ensures compliance with industry standard practices and regulations. Pros The ease of use and comprehensive approach it takes to document control makes the software easy to use and easy to stay in compliance. We also use its sign off features for our off-site Laboratory Director to sign and approve documents quickly. Cons I wish the software allowed digital signatures to be applied to uploaded documents rather than just the summary sheet. LD Laboratory Director Laboratory Director Used the software for: 3-5 years ### "5 x implementer of MediaLab in the US" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2018 I have nothing but superb interactions and an even better experience with Medialab Pros Medialab Inc. is a robust and easy to implement product that helps immensely with compliance and competency. It has become an invaluable tool in the labs I have managed. Cons The only down fall is the like of a fully functional mobile app, this would help in the transition to tablets or ipads in the lab. AN Analyst Analyst Used the software for: 3-5 years ### "BEST THING EVER!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2018 As the site administrator for our laboratory, this has been the best thing ever to be able to organize and control all of our documents. Pros Easy to use and understand. Employees find it easy, too. Cons There is nothing about this MediaLab Document control product I'm unhappy with. Theresa B. Director, Cytogenetics Laboratory Used the software for: Less than 1 year ### "My opinion on medialab experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 19, 2018 I have had good help from the company, but I think a couple of days with one of one together at your lab/site would be much more helpful for a small lab like I have. Pros I like that it is a good system for the price and aids in regulatory requirements for doc control Cons I am learning this system on my own and don't have a lot of time to devote to it and learn it all in one sitting. It is not as simple to set up as I thought it would be. HC Health Coach Training Specialist Health Coach Training Specialist Used the software for: Less than 1 year ### "Admin and create courses for health care company" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 28, 2018 one-stop administering of courses. Pros It is easy to create custom courses and assign courses to anyone, anywhere. I love the availability to reach our ambassadors via email to let them know they have new courses and have one place to admin their yearly competencies. Cons The sub-administrators have difficulty navigating admin functions, as they are assigned per course. SM Senior Managing Partner Senior Managing Partner Used the software for: 3-5 years ### "This has been a really cost-effective way to organize our lab and maintain compliance." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 25, 2018 This has helped us save an entire forest of trees. It has also improved tracking of our active documents in the lab. Pros Prompts to log in and review documents are very helpful. It's also great to be able to see who has accessed specific documents and for how long. Cons The UI feels really old and is very appealing. It is also not possible to approve items in bulk (as far as I can tell). HB HR Business Partner HR Business Partner Used the software for: 3-5 years ### "This web based version makes it so easy to assign training to a remote workforce." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 28, 2018 Pros I especially like the feature to add our own company training programs and have it be easily assigned to employees. Cons We can only grant access to a specific number of employees. We often have to delete termed employees so we can grant access to new employees. When we do this we lose their training completion records. [View all Reviews](https://www.capterra.com/p/152366/Document-Control/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [MasterControl Quality Excellence vs Document Control](https://www.capterra.com/compare/148577-152366/MasterControl-vs-Document-Control)