--- title: "SeriousMD Doctors Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SeriousMD Doctors Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more." source_url: "https://www.capterra.com/p/152369/SeriousMD-Doctors/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # SeriousMD Doctors Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) SeriousMD Doctors ## What is SeriousMD Doctors? SeriousMD is an EMR & practice management software for doctors. It will help manage their medical practice, all their clinics, their schedule, their staff, their patient's electronic medical records, all the while improving their productivity and their business. ## What is SeriousMD Doctors used for? [Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 20 user reviews Reviews sentiment Positive 95% Neutral 0% Negative 5% Starting price $35 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SeriousMD Doctors?[Manage this product listing](https://www.g2.com/products/seriousmd/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SeriousMD Doctors 4.8 (20) VS. [4.5 (568)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price $35 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (20) Ease Of Use 4.6 (665) Value For Money 4.6 (19) Value For Money 4.3 (604) Customer Service 4.8 (20) Customer Service 4.3 (631) ## SeriousMD Doctors alternatives [4.1 (240)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) [4.7 (665)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140062/Pabau-CRM/) Highest Rated [DocVilla](https://www.capterra.com/p/203619/DocVilla/) [5.0 (75)](https://www.capterra.com/p/203619/DocVilla/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203619/DocVilla/) [Practice Better](https://www.capterra.com/p/159263/Better/) [4.8 (97)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159263/Better/) [View all alternatives](https://www.capterra.com/p/152369/SeriousMD-Doctors/alternatives/) ## FAQs about SeriousMD Doctors Overview ### Which roles and teams benefit most from SeriousMD Doctors? SeriousMD Doctors is most used by physicians across primary care and specialty practices, including pediatricians, obstetricians and gynecologists, dermatologists, psychiatrists, rheumatologists, ophthalmologists, and internists. Medical directors and clinic leaders use it to oversee practice operations, while active clinical staff support patient documentation, scheduling, and consultation workflows. Answer based on 19 reviews Overview ### What company size and specific industries is SeriousMD Doctors built for? SeriousMD Doctors is designed for licensed medical practitioners across the healthcare sector, including doctors, dentists, medical groups, and hospitals. It fits individual practitioners as well as larger clinical organizations that need scheduling visibility for patients through a public directory. Features and Usability ### What are the key features of SeriousMD Doctors? SeriousMD Doctors includes practice management tools with EMR/EHR, patient records management, patient intake, patient scheduling, and physician scheduling. It also offers e-prescribing, medical billing, claims management, inventory management, a patient portal, and support for multi-location and multi-physician practices, along with HIPAA compliance. Getting Started and Support ### What training and onboarding options does SeriousMD Doctors offer? SeriousMD Doctors provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided setup, webinars cover group learning sessions, and documentation offers written reference material for self-paced review and ongoing support. Getting Started and Support ### What customer support options does SeriousMD Doctors offer? SeriousMD Doctors provides 24/7 live rep and chat support. Reviewers describe the support team as responsive and friendly, with quick issue resolution and frequent follow-up during trials. Users also note that help is easy to access and that the support experience feels reliable for getting started and handling problems. Answer based on 2 reviews ## Features AI summary Based on 2,052 Medical Practice Management reviews Capterra reviewers highlight these as the features buyers value most when choosing medical practice management software: - **Practice Management** (**58%** of reviewers rated this feature as critical) - **Appointment Management** (**59%**) - **Patient Records Management** (**59%**) SeriousMD Doctors supports **Practice Management** and **Patient Records Management**, covering two of the three features reviewers rate highest for this category. However, it does not offer **Appointment Management**. Instead, it provides **HIPAA Compliant** (**68%**), a feature many reviewers also see as important. This gives medical practices a secure way to handle sensitive patient information while helping businesses manage daily operations and maintain accurate clinical records. Patient Records Management 4.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details HIPAA Compliant 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Claims Management 4.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Patient Scheduling 4.7 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups EMR/EHR 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Create and securely store digital patient records Medical Billing 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider SeriousMD Doctors 14 features ### All Features - Claims Management: Process of submitting and following up on claims with insurance companies - E-Prescribing: Transmit prescriptions to pharmacies electronically - EMR/EHR: Create and securely store digital patient records - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Inventory Management: Track and manage inventory levels to maintain proper supply - Medical Billing: Manage billing and payments for a healthcare provider - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more --- Get Advice We can help you find the software with the features you need. Features 4.7 (19) 4.7 Based on 19 reviews ## Pricing Value for money 4.6 (19) Free Trial Free Version Basic $35.00 Flat Rate,Per Month Value for money 4.6 (19) 4.6 Based on 19 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (20) 4.8 Based on 20 reviews ## User reviews Overall rating 4.8 Based on 20 reviews Filter by rating Counts reflect reviews available in this feed. 5(18) 4(1) 3(0) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful AS Active Staff Active Staff Used the software for: 1-3 years ### "Best EMR for Filipino MDs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2018 ease of practice Pros This EMR has a very responsive tech team, and problems are resolved almost instantly. The software itself evolves - and the evolution is better, easier to use and understand, and useful to clinical practice. Cons One con is that there are too few users out there. Get out the word that this is the EMR for Filipino doctors to get! You don't even have to be a millenial to use this. DR Dr. Dr. Used the software for: Less than 1 year ### "Best EMR for Filipino Doctors" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2021 Pros First off is the fantastic customer service. All questions, issues, and concerns are answered and addressed. AND they listen to suggestions and actually implement them! I had a minor suggestion last year which seemed insignificant but which would really help me streamline my operations, and next thing I knew, they'd incorporated my suggestion into the app. They LISTEN and they answer you personally. Next is their constant state of evolution. They are always adding in new features, little tweaks here and there, always keeping the app relevant to the times. Conducting telemedicine is an absolute breeze with SeriousMD. They think of every little small detail that makes everything so easy and smooth-flowing. Really, it's more than just an EMR. It's an entire clinic practice. Cons There are so many helpful features that when you're new, you might feel a tad daunted. There's a bit of a learning curve at first and that could potentially dissuade new users. Thing is, though, all that's needed is to ask for a free demo and to give it just a day to learn and get the feel of things. Once you're over that first hump, everything is easy flowing. Did I mention about the awesome customer service? :D CE CEO CEO Used the software for: Less than 1 year ### "Not recommended for special needs kids " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 14, 2023 Poor Pros They take your money fast and set up appointments, but don’t read the problems you are having beforehand. Cons The doctor was unresponsive and inconsiderate of my special needs child RH Rheumatologist Rheumatologist Used the software for: 1-3 years ### "Simply the Best EMR in the Philippines" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2020 Fantastic Pros 1\. Ease of use 2. Still runs without internet access, although this is mainly web based. Once internet is back, it syncs fast to all devices (IOS) 3. Support is so responsive and FAST, problems solved in an instant, remotely 4. Plenty of custom forms for all specialties, and keeps on growing 5. Can keep track of supplies, inventory and monitors insurance payments 6. Patients can download an APP on their mobile phones and keep track of queueing and schedule future appointments . ( Showing patients that we doctors also respect their time, no long waiting in the clinic !) 7. Most importantly, the team behind is so dynamic. It keeps on improving every month! Cons So far, this EMR has all been good. I have simply no complaint at all. M. M.D. M.D. Used the software for: 3-5 years ### "Perfect way to keep track of patients records for a more efficient delivery of quality healthcare." 5.0 May 7, 2018 Pros I can't think of a single feature that I like the most- the truth is I love all the features very much because each and every aspect of a clinician's life is well-covered from being able to keep track of records (SOAP, Laboratory exam results, images of operative findings - name it, they have it!), to being able to keep track of outpatient appointments and in-patient admissions and discharges and even records of billing and supply inventories. What more can I ask? Well, actually, this software just continues to get better because the developers care enough to continue to introduce new features and innovations. Cons I like each and every feature of this software very much - can't find something which i like the least. I would give it 6/5 stars, given that choice MD Medical Doctor, Internist Medical Doctor, Internist Used the software for: Less than 1 year ### "Best online platform for doctors" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 20, 2023 Pros It is a very comprehensive EMR that allows me to get in touch and manage my patients virtually with ease. User-friendly, prescription and request forms are complete, weekly payouts without fail. Highly recommended! Cons So far I am very satisfied with the services provided by SeriousMD. OB Obgyn Obgyn Used the software for: 3-5 years ### "Carrying all your medical records wherever you go" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2021 Pros \-very easy to use -continually improving -very easy to reach tech team. They listen and solve the problem. -Prescriptions and lab requests are automatically created -Drug formulary inside the app Cons I cannot think of anything I dislike about this product. I just wish that there is an app for android too. PS Psychiatrist/Consultant/Staff Psychiatrist/Consultant/Staff ### "Great!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 14, 2017 Ease of use and I can focus on my patients during sessions Pros Initially I was hesitant to use this service though I've been looking for this kind of service since 2012. It was the frequent greetings from the support team to set my trial day. It was only when I got sick and could not do anything that I checked and great enjoyed and really appreciate this service. Cons I am having a problem with setting a schedule. When i am in my patient's tab/ record, it is difficult for me to set a Monday appointment (even if I have a scheduled clinic for Mondays). However, when I use the appointment tab i can click on Monday. Regarding the adding my Own set of medications/laboratories and Medical Certificate, I cannot find the template I made. OG OB GYN COSMETIC GYNECOLOGIST OB GYN COSMETIC GYNECOLOGIST Used the software for: 3-5 years ### "Best platform for EMR & Telehealth in the Philippines. User friendly, no hassle using it." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2020 Easily access patients health records, can send precription, lab requests and Med. Cert in an instant. No traffic. Pros Telehealth consultation. Complete with chat, EMR on the spat and virtual consult. Cons I don't see any difficulty. Very handy and useful in my practice. DE Dermatologist Dermatologist Used the software for: Less than 1 year ### "Great product! Highly recommended!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2020 Great experience! Nothing but love for this software. Keep up the good work! Pros It’s been easy to convert to a paperless clinic because of this product. Clinic management became a breeze. It’s very convenient to use. Team is super responsive, even in the unholiest hours. My staff learned to use the software easily. I can see patients’ records while on the go, across all my devices. Cons Minor issues: app is a little different from the web version; messaging app allows one user only. [View all Reviews](https://www.capterra.com/p/152369/SeriousMD-Doctors/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.