---
title: "SeriousMD Doctors Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about SeriousMD Doctors Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more."
source_url: "https://www.capterra.com/p/152369/SeriousMD-Doctors/"
page_type: "product"
language: "en"
---

# 

 SeriousMD Doctors Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

SeriousMD Doctors

## What is SeriousMD Doctors?

SeriousMD is an EMR & practice management software for doctors. It will help manage their medical practice, all their clinics, their schedule, their staff, their patient's electronic medical records, all the while improving their productivity and their business.

## What is SeriousMD Doctors used for?

[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)

Top alternative

Featured

Overall rating

Based on 20 user reviews

Reviews sentiment

Positive

95%

Neutral

0%

Negative

5%

Starting price

$35

Flat Rate, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for SeriousMD Doctors?[Manage this product listing](https://www.g2.com/products/seriousmd/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### SeriousMD Doctors

4.8 (20)

VS.

[4.1 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

Starting Price

$35

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (20)

Ease Of Use

4.1 (652)

Value For Money

4.6 (19)

Value For Money

3.7 (592)

Customer Service

4.8 (20)

Customer Service

4.0 (619)

## SeriousMD Doctors alternatives

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)

[4.7 (652)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/140062/Pabau-CRM/)

[ModMed](https://www.capterra.com/p/124590/EMA/)

[4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/124590/EMA/)

Highest Rated

[DocVilla](https://www.capterra.com/p/203619/DocVilla/)

[5.0 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/)

Starting price

$100.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203619/DocVilla/)

[Practice Better](https://www.capterra.com/p/159263/Better/)

[4.8 (97)](https://www.capterra.com/p/159263/Better/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/159263/Better/)

[View all alternatives](https://www.capterra.com/p/152369/SeriousMD-Doctors/alternatives/)

## FAQs about SeriousMD Doctors

Overview

### Which roles and teams benefit most from SeriousMD Doctors?

SeriousMD Doctors is most used by physicians, specialists, and clinic leaders who need to manage patient consultations, scheduling, charting, and follow-up in one system. General practitioners, OB-GYNs, pediatricians, psychiatrists, and other specialists use it to streamline clinical documentation, while medical directors and CEOs rely on it for practice oversight and operational efficiency.

Answer based on 19 reviews

Overview

### What company size and specific industries is SeriousMD Doctors built for?

SeriousMD Doctors is designed for licensed medical practitioners, including doctors, dentists, medical groups, and hospitals in the healthcare sector. It fits individual practitioners as well as small to larger healthcare organizations that need a public directory for patient scheduling and booking.

Features and Usability

### What are the key features of SeriousMD Doctors?

SeriousMD Doctors offers practice management with EMR/EHR, patient records management, patient intake, and patient scheduling. It also includes physician scheduling, e-prescribing, medical billing, claims management, and a patient portal, plus inventory management and multi-location, multi-physician support for clinic operations.

Getting Started and Support

### What training and onboarding options does SeriousMD Doctors offer?

SeriousMD Doctors provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, webinars cover scheduled group training, and documentation offers written reference material for self-paced review.

Getting Started and Support

### What customer support options does SeriousMD Doctors offer?

SeriousMD Doctors provides 24/7 Live Rep and chat support. Users describe the support team as responsive, friendly, and quick to solve issues, with frequent greetings during trials and reliable help that makes the application easy to use, even for people who are not tech savvy.

Answer based on 2 reviews

## Features

AI summary

Based on 2,052 Medical Practice Management reviews

Capterra reviewers highlight these as the features buyers value most when choosing medical practice management software:

-   **Practice Management** (**58%** of reviewers rated this feature as critical)
-   **Appointment Management** (**59%**)
-   **Patient Records Management** (**59%**)

SeriousMD Doctors supports **Practice Management** and **Patient Records Management**, covering two of the three features reviewers rate highest for this category. However, it does not offer **Appointment Management**. Instead, it provides **HIPAA Compliant** (**68%**), a feature many reviewers also see as important. This gives medical practices a secure way to handle sensitive patient information while helping businesses manage daily operations and maintain accurate clinical records.

Patient Records Management

4.7 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

HIPAA Compliant

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Claims Management

4.7 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Patient Scheduling

4.7 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Book and manage patient appointments and follow-ups

EMR/EHR

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Create and securely store digital patient records

Medical Billing

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

SeriousMD Doctors 14 features

### All Features
- Claims Management: Process of submitting and following up on claims with insurance companies
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- EMR/EHR: Create and securely store digital patient records
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Medical Billing: Manage billing and payments for a healthcare provider
- Multi-Location: Manage and support multiple locations
- Multi-Physician: Supports practices with multiple healthcare professionals
- Patient Intake: Patients can register for appointments in advance online
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Patient Scheduling: Book and manage patient appointments and follow-ups
- Physician Scheduling: Manage physician availability and schedules
- Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

---

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We can help you find the software with the features you need.

Features

4.7 (19)

4.7

Based on 19 reviews

## Pricing

Value for money

4.6 (19)

Free Trial

Free Version

Basic

$35.00

Flat Rate,Per Month

Value for money

4.6 (19)

4.6

Based on 19 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.8 (20)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (20)

4.8

Based on 20 reviews

## User reviews

Overall rating

4.8

Based on 20 reviews

Filter by rating

5(18)

4(1)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

ED

Evangeline D.

Physician

Medical Practice

### "A very reliable and efficient platform."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 13, 2024

Pros

Easy accessibility and great customer support

Cons

The formulary is not complete. There is no doctor's app for Android users

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

John B.

CEO

Oil & Energy

### "Not recommended for special needs kids "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 8, 2023

Poor

Pros

They take your money fast and set up appointments, but don’t read the problems you are having beforehand.

Cons

The doctor was unresponsive and inconsiderate of my special needs child

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YM

Ysabel Marie Z.

Medical Doctor, Internist

Hospital & Health Care

### "Best online platform for doctors"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 10, 2023

Pros

It is a very comprehensive EMR that allows me to get in touch and manage my patients virtually with ease. User-friendly, prescription and request forms are complete, weekly payouts without fail. Highly recommended!

Cons

So far I am very satisfied with the services provided by SeriousMD.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RP

Romy P.

Medical Director

Health, Wellness and Fitness

### "Easy TO USE"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 27, 2022

I like the easy to use features of the platform

Pros

It's user friendly and easy to learn the platform

Cons

I like every feature of the platform. I can not find any feature that I dont like

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CM

Christine Marie R.

Obgyn

Hospital & Health Care

### "Carrying all your medical records wherever you go"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 24, 2021

Pros

\-very easy to use -continually improving -very easy to reach tech team. They listen and solve the problem. -Prescriptions and lab requests are automatically created -Drug formulary inside the app

Cons

I cannot think of anything I dislike about this product. I just wish that there is an app for android too.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IR

Iris R.

Dr.

Medical Practice

### "Best EMR for Filipino Doctors"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 8, 2021

Pros

First off is the fantastic customer service. All questions, issues, and concerns are answered and addressed. AND they listen to suggestions and actually implement them! I had a minor suggestion last year which seemed insignificant but which would really help me streamline my operations, and next thing I knew, they'd incorporated my suggestion into the app. They LISTEN and they answer you personally. Next is their constant state of evolution. They are always adding in new features, little tweaks here and there, always keeping the app relevant to the times. Conducting telemedicine is an absolute breeze with SeriousMD. They think of every little small detail that makes everything so easy and smooth-flowing. Really, it's more than just an EMR. It's an entire clinic practice.

Cons

There are so many helpful features that when you're new, you might feel a tad daunted. There's a bit of a learning curve at first and that could potentially dissuade new users. Thing is, though, all that's needed is to ask for a free demo and to give it just a day to learn and get the feel of things. Once you're over that first hump, everything is easy flowing. Did I mention about the awesome customer service? :D

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Sharon P.

pediatrician

Hospital & Health Care

### "Highly recommended!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2020

Pros

Very convenient, user friendly very responsive tech support

Cons

I cannot find anything not to like about the product

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AJ

Analene J.

Pediatrician

Health, Wellness and Fitness

### "No regrets"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 11, 2020

Subscribing with SeriousMD is worth it. Their Tech support are very reliable and fast in solving issues at hand. The whole application is not complicated, even those who are not tech savvy can navigate and use it easily. It helped me a lot during this Pandemic with the virtual consultation and organization of my patient's records.

Pros

SeriousMD has a good interface, easy to use with a very reliable IT support.

Cons

I can't think of any because the people behind SeriousMD keep the app updated. I always see notifications that they have tweaked or made some improvements on the app.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

Joyce C.

Dermatologist

Hospital & Health Care

### "Great product! Highly recommended!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 2, 2020

Great experience! Nothing but love for this software. Keep up the good work!

Pros

It’s been easy to convert to a paperless clinic because of this product. Clinic management became a breeze. It’s very convenient to use. Team is super responsive, even in the unholiest hours. My staff learned to use the software easily. I can see patients’ records while on the go, across all my devices.

Cons

Minor issues: app is a little different from the web version; messaging app allows one user only.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Maria bennette K.

MD

Medical Practice

### "All in one app- serious md 😀"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 16, 2020

It helped me a lot in connecting with my patients especially during this unprecedented times

Pros

It's the only app with EMR, easy to use once you get the hang if it, very accommodating staff behind the program, and they continue to find ways to improve the app

Cons

I guess the limited paylink system for ease of patients' use

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/152369/SeriousMD-Doctors/reviews/)

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