# Page 64 | HubSpot CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 64 - Is HubSpot CRM the right Construction CRM solution for you? Explore 4458 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152373/HubSpot-CRM/reviews --- HubSpot CRM 4.5 (4458) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 7th, 2026 # Page 64 - Reviews of HubSpot CRM ## Showing most helpful reviews Showing 1576-1600 of 4458 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TP Teresa P. Customer Service Representative Retail Used the software for: 1-2 years ### "Hubpot" April 21, 2022 4.0 We use it on a daily basis everyday all throughout the day mainly for responding to emails. Pros That its a seperate email system that the whole company can see and use. Cons The fact that it sends us email in Hubspot and it also sends the same emails to my outlook account Review Source VR Verified Reviewer Assistente de Logística Consumer Goods Used the software for: 2+ years ### "Hubspot CRM" April 2, 2020 5.0 O gerenciamento de vendas ficou muito mais facil com essa ferramenta Pros Excelente aplicativo, bem intuitivo e fácil de se aprender a utilizar para realizar o gerenciamento de vendas Cons Poderia deixar utilizar dois usuários por vez sem falar que algumas funções não funcionam de maneira adequada Review Source Syed F. Senior Manager Marketing Used the software for: 1-2 years ### "It not only posts or publish data but keeps you updated about the regular performance of the content" July 19, 2018 4.0 Pros It keeps you updated about the tracking performance of the posts and publish contents. We not only just watch over the performance of the engaging posts but can also deeply analyze which content and posts lead to generation of sales and leads. Cons Hubspot is a bit expensive tool and requires more experience for proper management of this tool and one can only gain the perfection and get the desired results after long term use. Review Source Jeff B. Digital Marketing Manager Financial Services Used the software for: 6-12 months ### "HubSpot provides a single platform solution for our integrated smarketing needs" October 2, 2018 5.0 We acquired HubSpot originally for the all in one marketing platform to help integrate our strategy. The CRM tool was a bonus that we now utilize as our database of record and have added the Sales Professional tool and are looking to add the Service tool next! HubSpot is built around the customer experience first and we are fully committed to this approach which makes them the best partner! Pros It's ease of use and the fact that all of our integrated marketing needs can be managed and executed in one place. Cons Upgrades occur so often that it is hard to keep up and sometimes the location of things evolve and move and you have to do some digging to see where they went. Review Source AC Apurba C. Software Integrator Computer Software Used the software for: I used a free trial ### "What I think..." June 25, 2023 4.0 Pros The integration of Sales Hub with HubSpot CRM creates a seamless connection, consolidating all customer and prospect information into a centralized database. This integration guarantees that our sales teams have comprehensive visibility into our contacts, communication history, deals, and interactions. As a sales representative, this integration empowers me to deliver personalized experiences to prospects and customers, thereby improving the overall quality of our interactions. Cons There may be certain limitations when it comes to customizing and creating distinct sales pipeline stages or intricate workflows. Advanced customization options might necessitate technical knowledge or the use of higher-tier subscription plans. Review Source KD Kristin D. Sales Marketing and Advertising Used the software for: 2+ years ### "HubSpot is a great tool for your business" April 10, 2020 5.0 I truly love HubSpot and I love all the new features they are always adding. It is a fabulous product and I have recommended it a lot to other people. Pros I love this CRM as it makes my daily task way easier. It is integrated with a ton of other products that I use and helps keep everything I am doing in one place Cons I think having better options for smaller teams would be great, but I understand having your product designed for much larger companies. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing HubSpot CRM It was just a better fit for our company Review Source Dali M. Digital Marketing Manager Computer Software Used the software for: 2+ years ### "Good over all, but lack integration with marketing funnel" September 26, 2017 4.0 Pros Good and clear buyers journey organization. Great notes and tag feature to keep everyone on the same page. Cons Lack in integration with marketing funnel. There's little team collabration features. There's currently no outlook integration, which is the email client we use. Review Source DA David A. Télémarketeur Farming Used the software for: 1-2 years ### "Utilisateur regulier" August 30, 2023 5.0 Pros Bon CRM, très simple et rapide à prendre en main ! Cons Pas d’inconvénient majeur, indispensable à mon poste Review Source AV Allison V. PMM Health, Wellness and Fitness Used the software for: 1-2 years ### "Great product!" June 29, 2022 5.0 Pros It was very user friendly and easy for me to understand with the library of training materials. Cons It was hard to get my sales team trained with this CRM. Review Source sH srishti H. excutive Education Management Used the software for: 6-12 months ### "User Person review" May 30, 2024 4.0 Pros friendly can use more offen on work base i use and helps me in my personal stuff too Cons bit confusing at times and sometime i mixx things u Review Source PE Piper E. Media Sales Executive Media Production Used the software for: 1-2 years ### "Thank you HubSpot" August 1, 2022 5.0 HubSpot was a true game-changer in my sales game. It helped me stay organized and was very easy to use. If I ever had a question, customer service was quick to get back to me. Thanks, again! Pros Thank you HubSpot for making the platform so easy to maneuver! I am especially grateful for the ease of integrating Gmail - whether creating templates, a signature, or sending emails from the software itself. You can easily track when emails have been opened, and reminded when you haven't received a response. Cons I wish there was a better way to export my contact/company notes. Review Source VR Verified Reviewer Manager, Marketing Outsourcing/Offshoring Used the software for: 1-2 years ### "Transformated Our Marketing Platform! " October 2, 2018 5.0 We have had a great experience with our Hubspot CRM. From support to performance, we've improved across the board and increased visibility to other members of our team. Pros Hubspot has been an incredible tool allowing us to consolidate all of our marketing softwares into one 'hub'. Its user friendly, and the support from our consultant and their customer service has been great. Cons The email and blog templates can be limiting if you aren't well versed in HTML. Review Source AS Andrew S. Chief Executive Officer Financial Services Used the software for: 2+ years ### "HubSpot CRM" June 17, 2022 5.0 Overall the HubSpot CTM was sufficient to meet my companies objectives, even on the free plan. Pros We used the free version which was able to meet all our requirements. The software was easy to use and set up and allowed for team collaboration. Cons There was no customer support on the Free plan (which is understandable) and it was easy to mas out the limitations on the free plan. Alternatives considered [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Reason for choosing HubSpot CRM Bitrix24 CRM was too complicated, and we found HubSpot much more user-friendly. Switched from [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Bitrix24 CRM was too complicated, and we found HubSpot much more user-friendly. Review Source oM oscar M. CEO Marketing and Advertising Used the software for: Less than 6 months ### "CRM integrado con el Email" October 3, 2022 5.0 Todavía estoy en proceso de aprendizaje. Pero mi experiencia está siendo muy buena. Pros Una de las razones por las que siempre dejo de usar el crm es porque no está integrado con el email. Al intentar usar dos herramientas lo dejo de usar. Hubspot integra tu email dentro de su herramienta lo que hace que puedas usar Hubspot como centro de tu trabajo. Me encanta Cons Todavía no he encontrado algo que no me guste Alternatives considered [Streak](https://www.capterra.com/p/124465/Streak/) Reason for choosing HubSpot CRM Todavía estoy en el proceso de decidir entre Hubspot y Streak Review Source VR Verified Reviewer Associate Founder Marketing and Advertising Used the software for: I used a free trial ### "This is a system that fully solves the problems of sales and marketing." September 30, 2020 5.0 The most important plus of Hubspot CRM is that it is free for any number of users, contacts / leads and deals. Pros HubSpot CRM can maintain a database of contacts, organizations and deals, store any information on contacts, organizations and deals by adding its own fields or using dozens of pre-configured fields (for each object, a Timeline is also kept - an activity feed to which calls, emails, meetings, notes, etc. etc.); Cons The CRM does not have an interface in Belarusian or Russian. Like most Western systems, Hubspot offers its system in English and several other languages (there is support for German, Spanish, etc.). The history of user actions on the site is limited to 7 days. Forms and chat for the site will have a Powered by Hubspot label. Review Source Ashley G. Content Marketing Specialist Internet Used the software for: 6-12 months ### "AWFUL" October 24, 2019 2.0 Seriously awful. I would never recommend HubSpot to a client. Pros It has some good ways to segment for emails and the social calendar is ok. I don't have anything else good to say. Cons It is SO HARD to use. I do email on a daily basis and this platform is one of the worst ones for email. It does have a lot of different way to segment out your customers but it is so hard to figure out how to get it to do what you want that it's not worth it. On top of that, creating an email is also super difficult. The platform won't do what I need it to and it will change fonts, colors, etc by itself. Review Source MVG Maria Victoria G. Senior account executive Internet Used the software for: 1-2 years ### "Makes their job" August 25, 2022 4.0 Pros Ease of use, it’s simple, it’s clear. Anyone at sales finds it useful for their day to day ops and opps Cons It’s not built to manage complex deals. It could be great to add mandatory/default objects to complete while qualifying prospects. The same with negotiation stages. At the same time, system would be smart enough to interpret the health of the company’s pipeline/commitment Review Source OL Osdwall L. CEO Telecommunications Used the software for: I used a free trial ### "A really good to sales team." November 9, 2021 4.0 Overall I like it very much, it is helping a lot with my day-to-day activities and follow-up with my team and clients. Pros I like the fact that you can add or edit any information related to any client, add contacts, add notes, send emails, and a lot more. Cons The bigger you get all information and reports it will get more and more complicated as you go. You maybe need a person to handle the CRM only, to help you keep it on track and not to lose control. Review Source Chris W. Operations Manager Telecommunications Used the software for: 6-12 months ### "Intergration is Good, But Needs Work" December 29, 2018 4.0 Pros When using this software, the integration of email, reminders, and notes is really good. The tool, if given access to your email client, will allow you to send emails directly to the customer. The notes can be viewed by users within the system as well, and allow them to update as needed as well. Reminders are easy to set as well. Cons Navigation seemed to be difficult for some. While setting up "New Deals," going to the wrong place was common as while it may be logical to go to one specific place, doing this task is somewhere that the average person may miss it. Review Source VR Verified Reviewer Digital Marketing Specialist Internet Used the software for: 2+ years ### "I absolutely LOVE HubSpot! " July 18, 2019 5.0 Pros I absolutely love HubSpot. I don't know what I did before, or how I survived before using HubSpot. Hubspot makes marketing fun. It is easy to use, fun to use, and their customer support service is fantastic. Cons There is nothing I do not like about this software. Review Source AA Antony A. Senior Process Associate Education Management Used the software for: 1-2 years ### "Best CRM for all your markeing and sales needs" March 17, 2019 4.0 It helps us to identify the prospective leads and reduces the time spent on sales activity and enhances more focus on marketing. A bit costly tool and requires a lot of time and patience to put in before we start seeing the actual results. Not suitable for small and medium business but a much needed CRM for large businesses that involves hardcore sales activity. Pros Well Hubspot has designed a unique CRM software that is way ahead of its market competitors in terms of features and performance. It has so many features and integration options to keep track of our prospects and performance Gives customized dashboards to analyze performance and forecast sales. Though it looks like a bit clumsy interface it becomes very easy to use once we get used to it Cons takes time to implement as it has a lot of features that needs to be taught and understood clearly before we start implementing. Review Source PS Pallav S. Php developer Information Technology and Services Used the software for: 2+ years ### "Good, Easy and accurate for CRM " March 30, 2022 5.0 Excellent, And easy to understand and use the Software. Pros It provides APIs for contact List. easy lead generation, best preformation then other software. Cons Sometimes It takes time to lead the details Review Source Alexandre B. Head of Customer Success at Lodgify Computer Software Used the software for: 1-2 years ### "Steep learning curve" February 7, 2019 4.0 I think various departments in the company like the tool to a different degree. it's very expensive, but will do the job. While it has some killer features, it's also missing some basic ones (For example, the calendar does not have a ''Reschedule'' option!) The design part is not user friendly. Pros \-Quite complete feature wise -Good knowledge base -Good for various departments Cons \-Very expensive -Not easy to use -All the design part for templates, landing pages is not user friendly Review Source CR Cheree R. Sales Information Technology and Services Used the software for: 1-2 years ### "Hubspot Highly Recommended" June 3, 2021 5.0 From capturing leads, setting up campaigns, tracking lead interactions and quote interactions, it was simple and easy to use. Pros Easy to use, great tracking features and lead management. Integrated nicely with the quoting software we are using. Cons There was nothing that we don't like about the software. If I have to choose something it would be the price. It is costly. Review Source VR Verified Reviewer Automation Specialist Hospitality Used the software for: 6-12 months ### "Hubspot saves time" January 28, 2019 4.0 We have had a lot of fun discovering all of the different ways Hubspot can help us run our business more smoothly. We have even built a custom integration for our booking tool so all info will feed up and down between the two systems. Pros Allowing us to get rid of 2 other tools we had been using to help streamline our processes There are a lot of features that are customizable an we are finding more ways all the time to improve our workflow using Hubspot Cons A few things are hardcoded that would be nice to have a little more control over. Like being able to set a time schedule for assigning emails to certain sales people. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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