# Page 88 | HubSpot CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 88 - Is HubSpot CRM the right Construction CRM solution for you? Explore 4451 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152373/HubSpot-CRM/reviews --- HubSpot CRM 4.5 (4451) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 7th, 2026 # Page 88 - Reviews of HubSpot CRM ## Showing most helpful reviews Showing 2176-2200 of 4451 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Co-Founder, CEO Market Research Used the software for: 6-12 months ### "Wonderful CRM for use by my team of 13!" April 24, 2018 5.0 Pros I love how easy it is to manage our pipeline with Hubspot. As a manager of 5 sales people I can easily track all of their deals and keep track of progress without stress Cons There isn't much I dislike about this software. The only "small" con is that there are quite a few limitations with the free version. Review Source CJ Craig J. Digital Strategist Hospital & Health Care Used the software for: 2+ years ### "Easy to use CRM with great customer service. Dashboards and user experience are clean." May 16, 2017 4.0 more leads, more contacts. Ability to create custom fields for new content. Smart Forms and lead generation sharing with marketing and sales. Pros Ability to make lists, contacts, easy to export. Follow contacts through the customer journey. Make conditional email lists, add custom fields. Custom forms and ease of integrating new forms and lead generation content. Cons Need to learn a lot of the features with videos and ready the Q & A section to get a feel for the the dashboard. Customer contacts imports and exports can be tricky at first. Setting up analytics and integrating all the email components. Review Source VF Verena F. Marketing Executive Financial Services Used the software for: 2+ years ### "My review" June 5, 2019 5.0 Overall, HubSpot has helped us turn our marketing department into a lead generation machine Pros I love the easy functionality and having all marketing activities in one place. Its's a great software and tool to use even if you aren't a marketing professional! Cons Hard to say, maybe the mapping from Salesforce to HubSpot could be easier. Sometimes we still can't figure out why certain fields aren't mapping. Review Source LA Leslie A. Account manager Marketing and Advertising Used the software for: 1-2 years ### "Hubspot is the best " April 8, 2021 5.0 Overall experience is positive with this software, will help your business to be more efficient. Pros The software is easy to use for the average person with minimal steps for data entry. The client tracking is very helpful. It helps me to know who’s reading emails. Cons No real issues with software, I’ve had the ease of installation and usage for over a year and a half. Review Source NK Nathan K. Sales Manager Financial Services Used the software for: 1-2 years ### "Used properly you can save yourself a lot of time and increase your productivity significantly." September 28, 2017 5.0 Visibility. It has allowed to to manage my contacts in the same way I used to but now all in one place and so much easier, it is easy to get a view of what activity is happening across the whole team and with the custom filtering you can pretty much get any sort of information you want to track. It would be close to perfection for me if I could run a filter by call length ie anything over 30 seconds etc Pros Tasking and Filtering, tasking keeps my days full of relevant contacts and filtering allows me to find more if any days are quite filled Cons I dislike the notification tab at the top right, when it says I have 10+ I have to check it, but it is almost always just telling me things that are due today, I have the tasks tab and the email reminders to cover that ;) It's no big deal though, I have learnt to ignore it. Review Source TG Tarun G. Business Development Executive Information Technology and Services Used the software for: 1-2 years ### "One stop solution for all your Marketing and Sales needs" December 18, 2019 5.0 Pros All services are amazing. Now I can target my prospects at the right time through workflows, whether I am available or not. The sequences give me a great feature of followup. I can check my prospect's LinkedIn profile, company details etc. and this information helps me a lot in sending super-targeted emails. I can also schedule my LinkedIn, Twitter, Facebook posts. Thank you, HubSpot! Cons I use 2 Hubspot accounts and both are connected via Zapier. Some new contacts in one of my HubSpot accounts do not add to another account. Review Source Robert Jose V. Diseñador gráfico Design Used the software for: 6-12 months ### "Analyze and boost your social networks" May 1, 2019 4.0 Pros Excellent tool to create, analyze and program your advertising campaigns. Manage your social networks from a single application without any problem. Cons The tool is very limited in its free version, but its possibilities in its paid version are the best to have a campaign development and optimal reach. Review Source JB Jonathan B. ML Engineer Retail Used the software for: 2+ years ### "Llove it!" April 14, 2022 5.0 Pros Extremly good CRM system. Lots of tools integrated into the CRM. Love the easy pages and forms deployment. Overall very user firendly Cons A little expensive compare to other alternatives Review Source Jordan G. Sales Development Representative Computer Software Used the software for: 6-12 months ### "Hubspot is for real" November 14, 2018 4.0 Pros Easy to use, lots of cool and exciting features you can incorporate into your sales and marketing strategy. Hubspot even has online courses for your team to improve. Cons Can be glitchy at times. To achieve Hubspots full value, you must have office365. It works with Outlook, but far less efficient. Review Source VR Verified Reviewer Global Account Manager Events Services Used the software for: 6-12 months ### "Best free CRM available" December 17, 2017 4.0 Pros Hubspot has an excellent CRM, I've been using the free version but seriously thinking of upgrading. Ability to export contacts, track email openings and create templates for marketing. Cons Only 200 free email notifications per month. Doesn't seem to always start over at the beginning of each month. Review Source Abu M. Admin Alternative Medicine Used the software for: 1-2 years ### "This is my favorite CRM-Tool to date" April 14, 2022 5.0 Pros I use HubSpot CRM to keep track of all my contacts in various positions around the country. I found HubSpot CRM to be the perfect first CRM for me. The vast majority of it is pleasant. We have relied on HubSpot as our single source of truth since we began. Currently, it is being used by all departments to input client information and verify details required to make a sale, especially by the sales and marketing departments. Prior to HubSpot, client information was scattered and was maintained manually, but the process has become very simple and is now very easy to access. Cons Some features are unavailable, and it is prone to outages. There is a short hiccup, but if you need to do something urgent, it can be a pain. Review Source Jireh G. Certified Publishing Journalist Newspapers Used the software for: 2+ years ### "Best CRM for my busy lifestyle" February 14, 2018 5.0 hands down it's made my workload easier. Pros The HS CRM is great for anyone looking for a simple option that easily integrates into the rest of the HS platform. Marketing automation, sales leads and landing pages make the CRM shine like the beauty it is! Cons There are a few quirks that I'd like to see changed, however, that is more of a personal preference than an issue with the software. Review Source VR Verified Reviewer Regional Account Manager Hospital & Health Care Used the software for: 6-12 months ### "Filters Make Life Easier" October 2, 2019 4.0 I find it easy to schedule tasks as reminders and again use the filters by state other features. Pros I travel my territory by state, so the Filters really help make my life easier. I can sort my account list and make calls/send emails to those specific accounts. Cons I don't think emails sent from my phone are being tracked. Review Source SK Senthil K. Manager Management Consulting Used the software for: 1-2 years ### "A good CRM that is highly priced " September 29, 2022 3.0 Pros CMS, market data analysis, integration capabilities Cons It's a great product no doubt, pricing is too high Review Source TB Tamarapreye B. CEO Financial Services Used the software for: 1-2 years ### "Super help" September 22, 2021 5.0 its made my marketing staffs more efficient in their work as its helping them organize leads and prospects. It also helps in sending CRM messages like birthday messages automatically Pros Data collection and the auto marketing was top notch Cons its a little bit expensive to purchase and also difficult from my country Review Source JB Johanna B. Marketing Warehousing Used the software for: 6-12 months ### "The CRM you have been looking for" May 12, 2021 4.0 Very impressed with the ease of use, transparency and simple set-up / integration. Pros It is very easy to set up and to use. There are different packages you can choose from – whatever your needs are. The Support and Customer Success Team is very helpful and goes out of their way to find a solution. The software has very well thought out presets but is also customizable. Cons The pricing stages between the packages are pretty big. I wish there would be a "mid-budget range". Review Source MR Mark R. Owner Marketing and Advertising Used the software for: 1-2 years ### "Excellent Software" December 5, 2019 5.0 It has helped our business to become a lot more efficient and has enabled us to make more sales. Pros Easy to use and very professional, the functionality is second to none and the integrations are brilliant. Cons Takes a little time to get to understand the software but once you have used it a few times it gets easier. Switched from [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) More integrations for us as a business. Review Source JR Jaime R. Sales Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Si eres una empresa pequeña puede que te sirva con la versión gratuita" September 5, 2022 5.0 Pros He usado varios softwares de CRM a lo largo de mi carrera. creo que Hubspot es uno de los mejores. Actualmente lo estoy usando en una empresa pequeña, y solo usamos la versión gratuita. Al menos para la parte comercial, gestión de clientes, informes, vistas, etc... sirve perfectamente. Si ya quieres dar un paso mas, tienes la posibilidad de subir de nivel y puedo asegurar que es uno de los mas completos en su versión de pago. Cons No tengo puntos negativos hasta ahora, quizás es porque ya estoy acostumbrado a su uso diario. Review Source VR Verified Reviewer Project Manager Internet Used the software for: 1-2 years ### "Hubspot-- want a new CRM" April 24, 2019 3.0 Pros Its simple and the menu at the top is easy to navigate Cons However, its too simple sometimes and doesnt do all we need it to do. (Track time...) Review Source DP Detria P. Enrollment Advisor Education Management Used the software for: 1-2 years ### "I have had a great experience with HUBspot. I am able to complete my daily tasks with communication" June 6, 2018 5.0 Being able to keep up with daily task of assisting students. And also being able to record updates about a student's progression. Pros Being able to look at student accounts and gather information needed to assist students. This helps when keeping a good repor with students, and what is going on and needs to be completed for enrollment. Also being able to filter out only what category of students to look at helps as well. Cons I really can not think of anything that I least like about this program. It is most helpful with my daily task assisting students. Review Source Romain S. Comptable Accounting Used the software for: Less than 6 months ### "Un outil complet du marketing " October 21, 2023 4.0 Logiciel est tres facile a utiliser meme si tu n' a jamais utiliser Pros Cet outil a une fonctionalité tres efficace , plus complet des logiciel, ma permit a garder mes contact sans les perdre. Cons La Partir payante est un peu couter pour les petit enterprise Review Source CF Charli F. Marketing Manager Computer Software Used the software for: 2+ years ### "HubSpot does it all!" February 26, 2018 5.0 I think HubSpot CRM is the way to go especially for smaller companies. Pros It's clean, relatively easy to use, and puts almost all of the functions needs for sales and marketing in one spot. It also has measures in place to ensure that the data is as clean and organized as possible. It makes collaboration between sales and marketing teams easy. They also provide in-depth training materials to help get going. Cons There are some features that are missing especially on the sales and CRM side. Reporting is not as customizable as Salesforce, but definitely cleaner and easier to set up. Review Source JW Jacob W. Sales Development Representative Legal Services Used the software for: 2+ years ### "Hubspot" June 19, 2020 3.0 Pros Being able to integrate marketing features and sales features into one platform is great. Cons Not having the ability to enrol multiple people in a sequence unless you upgrade. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Costs Review Source Josh Harcus I. Head of Inbound Marketing Strategy Marketing and Advertising Used the software for: 1-2 years ### "STOP WHAT YOU ARE DOING. Install this asap, and start crushing it." April 18, 2016 5.0 This is the best tool I have ever used for sales, and I think I have used all the tools there are to use. Unlocking the information on the ideal time to contact a prospect/lead/opportunity/customer/etc. is awesome and empowering. Pros It's awesome. You really don't have to do anything. Just install it and let it do it's magic. Here's what I use the most: - Email Tracking - Email Templates - Meeting Scheduling - Followup Notification - Lead Website Visit Notifications Cons It can be occasionally buggy. $50/user for the plan that you will want all of your sales team to have. Review Source LD Lauren D. Sr. Director of Sales Used the software for: 6-12 months ### "Great for the basics" January 24, 2018 4.0 Pros CRM is free for companies. Can't beat that. Reporting and dashbord creations are a bit more, but it's worth it. Their customer service is GREAT! They are prompt and always make sure the case is closed before moving on. You have everything you need to (basic level) run a sales team in this software . Easy to train for reps. Cons Reporting is not good, it is very limited. I am often unable to pull the metrics I need simpey due to ease of use. I feel like HS is lacking in workflow modification, ease of use in setting up reports and workflows, too many clicks to report on something, no drilling down on reports. Basically, they don't have what I need to run a sales team. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.