iWise2ebusiness

Kokm

4.5 / 5 6 reviews

Who Uses This Software?

1 - want a integrated Learning and Work Platform for their employees 2 - want a collaboration and sharing tool 3 - develop communities to share and sell to 4 - portal for selling services


Average Ratings

6 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • iWise2ebusiness
  • www.kokmdemo.com/
  • Founded 2010
  • United Kingdom

About Kokm

Designed to help people work and find information anywhere on any device. Kokm is not a fixed solution, it is a flexible platform that shapes to fit your exact needs. Kokm has all the features that you expect from a modern LMS, plus features designed to make learning engaging, social and part of the day job. Easy to administer modern website/portal,user friendly, mobile first with integrated features: Learn anywhere any time Collaborate/build engagement, capture, access, share information


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Kokm Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control

Kokm Reviews Recently Reviewed!

Bespoke service

Mar 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Bespoke features and consultative development process.

Cons: Some of the new features that go-live need more testing to work out the glitches.

Overall: ION has been working with KOKM for over two years. During that time they have created for us an enhanced website including e-commerce functionality for use by the public teamed with an integrated virtual learning environment for our students and a student management tool for our academic and administration teams.
I have found the team at KOKM to work with a collaborative approach and in a consultative manner. We have a dedicated account manager and a dedicated technical support manager at the end of the phone or email.
We continue to work with KOKM on developing further features and functionality to make ours a truly bespoke website.

Kokm - an easy to use, fully flexible way of creating, sharing, learning and collaborating.

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility, support and intuitive feel.

Cons: One of the admin functions to create quiz content can feel clumsy - however this feedback is already being addressed by Kokm as any con I find they have so far fixed - they listen attentively to feedback.

Overall: I have developed over 600 pages on Kokm, working with a client who operates across the UK and needed a solution to create and share learning, allow collaboration and introduce a catch all for business documentation.
Whilst out of the box Kokm met the immediate needs, what stands out for me is the way Bev, Martin and David have worked so closely with us in order to tailor the solution in as many ways as possible. At no point in the development of the content have we met with an idea that couldn't be developed or created, meaning that ultimately the solution appears to be almost bespoke.
This isn't just the user side of Kokm either. The gang at Kokm's first step was to ensure that the administrative side was structured and labelled in such a way that Kokm quickly begins to feel like an internally developed system.
Once the initial set up and training was done we started adding a variety of content, transferring the learning that existed in files and folders across in a way that engaged the learner and was easy to access. As we developed the content we had our hand held by David at Kokm who ensured that as our thinking and needs developed so did Kokm. Even where there was a constraint which we initially considered to be a thorn in the side - David would go away, having fully understood the requirement, and return with a solution (and in many cases a better approach) to what we were trying to achieve using elements of Kokm we just hadn't considered.
At the time of writing this the software and solutions are being tested by a small number of users so we can fine tune before a full UK launch. In doing this we are stood shoulder to shoulder with Kokm who are ensuring that they are on hand to address anything that crops up.
Given the investment I believe this level of support is phenomenal.
Whilst it is easy with any new software to become annoyed and frustrated as you start to use it, and I must admit at one point I did think that it could not achieve everything we hoped, this feeling quickly melts away as the team at Kokm wrap their arms around you and not only show you how to make life easier but actively get involved in demonstrating how.
At one point my 11 yr old daughter asked if she could help me at work and I gave her access to Kokm to test a solution I had developed. She logged on, found the solution, completed it and logged off without help from me .
That is a big tick for the intuitive nature of Kokm for the end user. I recommend it.

Recommendations to other buyers: You don't simply buy software - you buy the developers of the software too and they bend over backwards to meet all your needs.

Vendor Response

by iWise2ebusiness on February 28, 2017

Hi Andy Delighted to be working with you on this major project and thank you for the brilliant review. We too are looking forward to the site going live. It is great to see all the content you have been creating so quickly and thank you for your feedback on improvements and ideas. We really aim to listen and adapt to ensure your experience is as great as possible. We look forward to the next part of the journey with you and your client. kind regards Beverley

Review of Kokm

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We engaged with the team at Kokm about 12 months ago when we were looking for a learning management system. We wanted a site that was cost effective but also gave us the functionality we required. We had looked at various different options but Kokm, we felt was the only one that would allow us the flexibility we needed to cover all of our needs. The team at Kokm have been incredibly helpful from the start, from the initial demonstrations to conference calls to discuss and agree how the site will look as well as providing training on how to carry out tasks ourselves. The team have been very quick in answering any questions that we have had and have made the process very straight forward. The Kokm site that we have developed is user friendly, we love the fact that we have been able to customise it to what we want and this has allowed us to design the site to look the same as our external website in relation to colours, themes etc. It is great that we can carry out a lot of the work ourselves but we know that the Kokm team are on hand should we need them. In addition to housing e-learning content we spoke at length with Customer support representative about our competency framework and how we could view this on the site, the Kokm team spent time to understand our needs and the result has been fantastic. They have built a bespoke section for our competency framework that looks professional, allowing users to view their current level and also the next level should they wish to progress. The team at Kokm continue to be on hand and answer our queries since we went live approximately 3 months ago. The site is doing everything we need it to and we are so pleased with the outcome. We would like to say a big thank you to all of the Kokm team for their continued support.

Vendor Response

by iWise2ebusiness on February 28, 2017

Thank you so very much Corina for the wonderful review. It has been a pleasure working with you and WatkinJones. We are really pleased to be a part of your success and being able to flex the system to meet your needs. We are looking forward to helping you as you progress. kind regards Beverley

Kokm software and team

Jan 21, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Flexible
Quick to produce products
Lots of features
New features added regularly

Cons: Can be confusing to use
No clear visual of site layout/content
User experience could be improved
Automatic or pre-existing content - I'm sure we have pages that we haven't updated yet

Overall: I'm a designer and have been working with a client to create online learning products and website. The client chose Kokm for this as it has amazing features, with new ones being added regularly, and for it's flexibility and value for money.

Some training was needed to explain how use the system and how to do certain things. If you're not a technically minded this could be a bit overwhelming. However, the Kokm team are on hand to help with any queries.

We chose to customise the design and add our own new features based on our requirements. The Kokm team were always very open, friendly and responsive and have helped us to achieve what we were looking for.

Improvements could be made by providing really clear "How to" documentation when first signing up for the product. Along with a better system for communicating issues, expected durations for work/updates and feedback.

Overall, we've had a great experience with Kokm, the software has allowed us to create a brilliant site and products easily and quickly at the fraction of the cost of doing it from scratch with a developer. And the team have always been professional and helpful. I'd definitely recommend them.

Vendor Response

by iWise2ebusiness on January 22, 2017

Thank you Yeo it is super to hear you have had a great experience with Kokm and that you have ended up with a brilliant site at a fraction of the cost of getting there with bespoke development. Your great feed back on the helpful and professional support of the team is really appreciated as they have enjoyed working with you through the design requirements. We have a help site for administrators that has user tutorials and videos on it, I shall give you a call and show you how to access it. We have developed a icon based user interface that will be rolled out to your site shortly. Thank you for your overall great recommendation and we look forward to helping with the next phase of the business. Beverley Thomas

Using Kokm platform

Jan 20, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The possibilities you have with it

Cons: Sometime not as intuitive as it might be ... the team are constantly upgrading things though

Overall: Great functionality and support from the team at Kokm. If you are an elearning expert/ developer and this is what you do all day you will love this platform.

Recommendations to other buyers: I think if organisations appoint an individual expert who holds responsibility for working with Kokm and developing how to make the most use of the functionality this will work out really well.

Vendor Response

by iWise2ebusiness on January 22, 2017

Thank you so much for the review. It has been a pleasure working with you and tailoring the Kokm platform to give you the client journeys you want and make your business a success. We are looking forward to implementing the icon base user interface that we have created for Kokm into your workflow. I am glad that you are happy with the richness and functionality of Kokm and the support you are getting from the team. I am so pleased you mentioned that the e-learning experts and developers will 'love this platform' - that is one of our aims! Thank you again, we look forward to continuing to help your business succeed. Beverley Thomas

Great platform to host our e-learning programme

Oct 06, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Customer service and value for money

Cons: Occasional hiccups in functionality but many are likely due to our SCORM package

Overall: My experience with Kokm has been very positive. The software is great value for money, the customer service is outstanding and site is very flexible and has many features.

Vendor Response

by iWise2ebusiness on October 06, 2016

Thank you Andreea for taking the time to review Kokm. What a great review and it really is appreciated! We take pride and pleasure in working with you and your team at Ellen MacArthur Foundation to make sure you have the platform that you want. We look forward to continuing to work and grow together.