Who Uses This Software?

1) Individual personal trainers & fitness coaches both online and in-person. 2) Gyms that want to manage all their trainers and provide their trainers with tools to manage all their clients.


Average Ratings

112 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $9.99/month
  • Pricing Details
    Free Plan - Free for up to 5 clients, Premium plans start at $6.99
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • FitSW
  • www.fitsw.com
  • Founded 2009
  • United States

About FitSW

FitSW has helped thousands of trainers track their clients' fitness from any type of device, whether its a desktop, tablet, or phone. For Workout Planning, trainers can create, track, and record multiple fitness clients' workouts online in one central location and utilize FitSW's extensive exercise database with exercise demos. For Progress Tracking, trainers can track and chart client fitness progress on anything, from body-fat to waist-line to bench-press max. Charts are fully customizable.


FitSW Features

  • Attendance Tracking
  • Certification Tracking
  • eCommerce
  • Exercise Library
  • Fitness Assessments
  • Fitness Plan
  • Nutrition Program
  • Payment Processing
  • Attendance Tracking
  • Billing & Invoicing
  • Check-in Manager
  • Class Management
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Membership Management
  • Point of Sale (POS)
  • Reservations Management

FitSW Reviews Recently Reviewed!


Capterra loader

Great App to use, my customers love it!

Jun 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I only needed a platform to do meal plans and exercise plans without all the other add-on's that cost a lot of money from other developers.

Simple and easy, especially if you are just a start-up business that wants the bells and whistles without breaking the bank.

Cons: If the developers would provide quality video's from the FitSW crew it would look more professional. I would also hire attractive model's for the video shoots as people can be quite shallow in that regard and love looking at pretty things! :)

The videos from FitSW crew is within the perfect time frame (20 - 40 seconds) which is perfect for me, as I don't want to waste my clients time on the floor. The other video links from other youtubers is too long, I often replace them with shorter videos.

Don't ever take away the functionality of replacing the link with your own, there is a lot of exercises out there like Pilates exercises that I like to add to my exercise program. This is such a fantastic feauture to your product and one of the reasons I am using it.

Overall: It makes my Gym unique in my area, We are the only ones that have an app available for our customers!

Exactly what I needed to help me better track all of my clients and their information!

Aug 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I like the fact that I can keep track of all of my clients' important information in one single application. Being able to build comprehensive fitness plans, diet plans and tracking progress in one single app makes my job much easier and seems to keep my clients much more engaged. I also like how responsive the FitSW team is to my feature requests and improvement requests.

Cons: Hard to mention something here as the team usually responds quickly to any improvement requests I have. One thing I guess I could mention is there are a lot of exercises in the exercise database - many of which I don't use. The app lets me search for the ones I want and I can delete the ones I don't use which is nice. But maybe if there was a way when I signed up to only sign up with the basic exercise database so I didn't have to delete the ones I don't use.

Overall: FitSW saves me time because it lets me quickly build client workouts, diet plans and map out client goals. It then saves all this information so that I can easily access it or update it whenever I need to. The progress graphs also help me keep my clients engaged and motivated because I can show them how far they have come and we focus on improvement together.

The Perfect Workout Companion

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Navigating the app is incredibly intuitive. Creating or altering an exercise routine is just as simple. The app makes it simple to chart progress in body changes (which can sometimes be difficult to see by the eye alone.)

But perhaps the best part of this app is that each exercise is linked to a demonstration video. This means if a user doesn't have a personal trainer, they can watch how to correctly perform each exercise. This is an incredibly useful and empowering thing to offer, and helps cut down on confusion at the gym.

Cons: Being as robust as it is, the app sometimes has to trade in on user-friendliness. For certain exercises, I want to do several sets of an exercise for a period of time, as opposed to for a series of repetitions. From what I can tell, this is not an option in the app, but can easily be worked-around by writing a note under the exercise.

My trainer has also put in exercises that do not come with a video demonstration. It's likely these were custom exercises that didn't come with the stock app, so the lacking video was understandable. But a feature for me to embed a video with those exercises, myself, would have been handy.

Overall: Let me work more easily with my personal trainer, and also empowered me to learn and correctly perform new exercises when she wasn't physically available.

I needed a simple system to help me organise and track my client's programmes, FitSW is exactly that

Oct 31, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the fact that clients have access to their programme / diet via their phone, so when I go on holiday I can easily leave them to still follow their programme without me. The macro breakdown on the diet section is really useful and is great for educating my clients on what kinds of foods they should eat and at what times of day etc.

Cons: When you try to enter multiple sets and rep ranges for a particular exercise on the software and click 'update' or 'save' workout, it does not save with the commas and different numbers.

However, when you input different weights/rep ranges on the app and click 'update' or 'save', it does save it with the different rep ranges etc.

This means that on much iPad, I usually do all of my work on FitSW by logging into the software through a browser, but when a client does a pyramid set - for example - I have to log into their programme via the app to actually input the data for that set.

It's just a bug in the system that gets frustrating as it can be unnecessarily time consuming.

Overall: I could get rid of all of the paper printed client programmes I was initially using which looked messy and unprofessional.

I can provide meal plans and exercise programmes for overseas clients and clients that are away on holiday with ease.

It has saved time and helped improve the efficiency and professionalism of my business.

Great value for your what you pay.

Aug 31, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very dynamic in that you can quickly put together a fitness plan for anyone in a matter of minutes. Very easy to modify, add , and change as well.

Cons: Reminders are greatly lacking. I should not need to add a workout to my Calendar in order to have reminders sent to the client. The most important event that has to take place is consistent and constant touch points with the customer, and without reminders, this puts the emphasis on the Trainer. This is hard to do as your client base grows.

Overall: Ability to put together a fitness plan for a client in a matter of mins. Then have the ability to sent comments back-and-forth.

Good App

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it is easy and offers a good amount f fitness and nutritional selections. However, I would like to see more fitness exercises and nutritional options added to the selections more often!

Cons: Sometimes it isnt working properly and you have to email support and wait for them to fix the issue leaving your clients in the clouds about their plans

Overall: Excellent

It's an excellent tool for tracking clients' measurements in visual format.

Sep 11, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: It's inexpensive, there's no commitment, and the client logs don't disappear over time. I also like that you can view results in table format.

Cons: I wish there was a way to make the table format more printer friendly. I'd also like to be able to brand my own page and would be willing to pay more to do this (like Trainerize, etc.).

Has made my training business much easier

Sep 21, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use and helps me keep track of all my clients. Really like being able to use the schedule to keep track of everything. Like that you guys added a photo section

Cons: It be nice if you guys updated some of the exercise list. This would help us trainers to come up with new and exciting workout ideas

Overall: Has really help me manage my business

Capterra loader

I love having my own virtual trainer and best of all, I do not stop doing my homework to go to a gym

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like the most is that I have my own virtual trainer, since each exercise is accompanied by a demonstration video, facilitating the training. It is an easy tool to use and very useful for those of us who care about our health, our food and our physical appearance. I like that through the application you can create an Exercise Plan, associated with a Diet Plan and in turn you can follow up on the exercise routine, being able to define it as an integral application of exercises.

Cons: I would like to be able to download my own training videos to know if I am doing them well, which would motivate me more to continue with the exercise routine.

It is important to improve the advertising campaign, I learned of the application by a friend who uses it and I loved it.

Overall: Maintain physical and mental health, design my own exercise and nutrition plan.

Vendor Response

by FitSW on October 15, 2018

Thank you for your feedback! You can now create and download your own trainer videos. Let us know if you have any other feedback or feature requests.

Very organized, Beautiful system to manage my gyms clients

Sep 08, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Customer service is unbeatable ! Love the funtionality of the program.?Easy to use. I like the fact that I can have all my trainers using the program.There is nothing out there quite like it.I save on paper records that really was messy now I don't have to do that anymore.I also love the graph portion of the System.

Cons: Just waiting for the phone app to work with the pc version . I do t really have any cons only the app portion. The excercise on workout have commercials. Sometimes users can't log on to their account.I would like to be able to download my own exercises as demonstrations

Overall: Organization

Great

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it is to see my workouts as well as the demonstrations of them. My trainer or even I can edit my workouts fast and record my progress. The mobile platform is definitely better on Android than it is iOS and I've used both. I also like how easy I can record my weight and such.

Cons: I wish inputting my progress was a bit faster? It definitely is a lot more simply laid out on android than iOS. I can get to where I want faster in the android app than the iOS one. This is more a functionality thing than anything else.

Overall: This is great with keeping up with my workouts via my trainer. I've been motivated to see my progress and keep going. Its definitely helped me to reach my fitness goals and stay motivated.

Vendor Response

by FitSW on September 21, 2018

Thank you for your feedback! We have now updated the iOS progress entry to be like the Android progress entry. Please let us know what you think and if you would like to see any other improvements. You can contact us at admin@fitsw.com

Best tool for small business and personal trainers, and their clients!

Aug 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love demo videos, sending and receiving messages and being able to share tasks with clients for them to check off!

I also love being able to track body composition in graph format.

Cons: Scheduling capabilities, would love to be able to manage a full calendar from one screen.

Demo videos- in progress!

Overall: Ease of program development, communication with customers and training staff!

It's just ok. Some of the platform needs to be debugged.

Jun 18, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All of the workouts for several months and pics and be entered. I like that you have the videos and ability to take to he trainer.

Cons: How the workouts load up. Needs to load easier. And the app is not very good at all. Lots of work needed

Overall: It's accessible from anywhere and the easy part of losing workouts. But the inputs of the weights and reps is pretty archaic.

Vendor Response

by FitSW on October 15, 2018

As you likely have seen, we completely redid our mobile apps and they run much smoother now. Let us know if you have any other issues. Thank you for your feedback! Let us know if you have any other feedback or feature requests.

Amazing

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really loved how easy it was to view your workouts and the progress you have made throughout your goal and the ease it is to stay in contact with your personal trainer.

Cons: The only con I would have about the software is that the workouts do not disappear if you fail to do one. I missed a couple days of my workout and it's still there so when I go to find my other workouts i have to scroll through the ones i missed

Overall: I love it, it altogether is amazing and i would recommend it to anyone!

Vendor Response

by FitSW on October 15, 2018

Thank you for your feedback! We have just added a "Not Met" option now so you can move these missed workouts to the Not Met category and they will no longer show. Let us know if you have any other feedback or feature requests.

Excellent Software.

Aug 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very good software for a trainer. Works very well. Occasionally there are a few bugs, but it is addressed fast. I hate the fact that they raised the price from 1.99 to 4.99 a month.

Cons: The price changed and I did not like that at all. Please lower the price for us. Other than that it is a good product.

Overall: Ease of use.

Great app for personal Trainers

Sep 22, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I could easily select exercises from the library for my pt session on the go!

Cons: Client can't book sessions from mobile app.

Overall: Been amazing. I used to write fitness program from my desk top on excel and email to my clients. But now I can just update the workout I like my clients to perform. This increases adherence and compliance. Keeps my clients motivated when I drop them a message from the app after they completed the workout. They know that I am always keeping tab of their.

Vendor Response

by FitSW on September 24, 2018

Thank you for your feedback!

excellent program, it facilitates me the work with my clients, I recommend it totally mind..........

Mar 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like most about this program is the way to get free from work I can keep my clients in good shape without having to be by their side I recommend it

Cons: Until now, I have not had any kind of problems, I hope I do not have them, it's worth buying this program

Overall: exelent !

Robust, profession and best personal trainer app I have used.

Apr 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This has been soo helpful in helping me to stay organized and on track. I really like the workout detail view in helping me complete my workouts.

Cons: i wish they advertised more so I would have found this sooner. If they had reached me sooner I would have been more fit.

Overall: Everything about fitness, personal trainers. In a nutshell it got everything for a person who want to stay fit and in shape.

As a personal trainer I use this app with my clients and for myself.

Jun 21, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy for me to communicate with my clients. They like the timer feature as well as being able to see what they are supposed to be doing if they forget the exercise. I enjoy being able to pick and choose which progress graphs I would like the clients to use. It's a good way for them to see how they are doing and what they still need to work on.

Cons: To get to the workout for the day, my clients need to scroll to the bottom of the workout section. It would be nice if the workouts for that day were shown first.

Vendor Response

by FitSW on October 15, 2018

Thank you for your feedback! We have recently updated the sorting of workouts so that you can choose how they are displayed and the ordering. Let us know if you have any other feedback or feature requests.

Good value, mostly quick navigation, found a glitch and work around in edit function

Dec 29, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The exercise data base is pretty well stocked, and it is easy to add them. Clients can easily access their plans from their phones, it links to nutrition tracking. Also like the ability to upload docs, and the assessment portion.

Cons: Some of the saved videos don't display great form and function, others have ads. The scheduling series portion is a little cumbersome. on the copy function it would be better if the 1st client name didn't default (forget to change it.) if you make a mistake creating an exercise you can't edit or delete it. would be great to have the option of being able to record your own video or insert the link. Could add circuit as an option like the superset button

adequate for the need

Jun 14, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I received notifications with meetings changes quickly. Emails and notifications always included the link to quickly navigate to the site.

Cons: The graphics on the scheduler were difficult to read. Often, I was confused about when my trainer was available and when she wasn't

Overall: I never missed an appointment or important communication with my trainer

Good so far. Only a few minor bugs but they're not that bad.

Jun 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Client/trainer interaction is good. I assign workouts then get a confirmation when they are completed.

Cons: I wish I could sort the completed work outs by date or title for easier review.

Vendor Response

by FitSW on October 15, 2018

We have recently added sorting by data or title. Thank you for your feedback! Let us know if you have any other feedback or feature requests.

Best Software Available

Aug 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I love the fact that the workouts are fully customizable. The clients also get a professional experience with their log in and password and easy to use formatting.

Cons: I do wish I could save workouts without having to redo them or copy and paste to another client. I wish I would have a file with all my workouts I've added in the software and just select workouts I would like to repeat and send to multiple clients at a time.

Vendor Response

by FitSW on September 12, 2017

Thank you for the great feedback Blair! We have added a Favorite workouts section that make it easy for you to copy to clients without having to redo the workout or go searching for it. This should solve the issue you mention. Let us know if there is anything we can add to this feature that would make it even better.

It's a great and affordable software that does what it says.

Aug 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The graphs and the how easy it is to use. Also the pricing is amazing compare to other similar softwares. I also like the fact that it has an app.

Would be great if I could somehow embed it into my website so clients could see their progress through it.

Cons: Unfortunately the app keeps crashing on my iPhone 7 when I try to view the graphs. This has been a problem for a while and been in fact in touch about the issue but nothing has change.

Overall: Clients can see their progress therefore it makes tracking my clients progress easier.

easy to use. constantly being updated so obviously the software is being worked on all the time.

Aug 31, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ability to see past workouts. ability to add new exercises when i plan my workouts. adding mulitple clients. value for money for a budget fitness online app

Cons: blank space to create my own cardio circuit. Or something to type up circuit in the cardio section. Option to superset exercises.

not very mobile friendly

Ease of use

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It was easy to use and post workouts, edit workouts and make notes during the workout

Cons: The edit feature was a little confusing. During the workout I wanted to make a note to my instructor that i used a different weight and it was cumbersome to get to the note section and I actually just did it in the time memo part

Vendor Response

by FitSW on September 20, 2018

Thank you for the feedback! We have recently added a new feature that allows you to enter in results that occurred during the workout without having to edit the workout. Just click the "Results" button and you can enter the weights you used, reps you did or whatever you would like. Your trainer can then view this. More details can be found here: https://www.fitsw.com/blog/personal-trainer-client-workout-results-tracking/

So easy and user friendly. I love the coustomability!

Aug 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love that you can add new exercises and food right in the plan now instead of having to go to the over all list.

Cons: The diets should give you the option of setting up meals instead of time and should break off the meals with some sort of separation, because it's very confusing for clients as it is right now.

The FitSW setup makes my job as an online personal trainer a lot easier

Aug 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software allows me to connect better with my clients. I like that I can build workouts and diets easily. Then share with my clients. They can login and all the plan I created for them are right there organized. Makes it easy for them to see and stay on track.

Cons: I want them to add the ability to connect to apple watch. they said that wont be ready until this winter but it would be really helpful to have as soon as they can. I like the FitSW iPhone app but some of my clients also have watch too.

Overall: The software helps me connect with my clients better. I am able to keep better tabs on them. It helps keep them on track. They like seeing all the info I send them in one single place.

I utilize this for my small business as a personal trainer and it works overall well.

Jun 15, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Videos of exercises, easy to add in my own exercises, easy to add in clients, nice to have the PAR-Q there.

Cons: I would like to, when I pick an exercise I've done for a client before, to have it pull up the previous weight, reps, etc. It makes it tedious to have to go look up the info each time.

App was great for me! I'm intermediate at fitness so it was helpful to have a guide.

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The videos showing each exercise were very helpful when I was unsure of what was entailed. I lost 12 pounds in 4 weeks using this app for workouts my trainer created for me.

Cons: Videos don't always load and override my workout music. Not all exercises that my trainer assigned me had videos.

Overall: My trainer was able to send me workouts that i could do on my own, helping me to manage my time more effectively and squeeze in workouts at home.

Vendor Response

by FitSW on October 15, 2018

Thank you for your feedback! We have recently added more video demos so that all exercises have one. Your trainer can also add their own custom videos to exercises or create an entirely new exercise with video. Let us know if you have any other feedback or feature requests.

So easy to use and track your activities. Also to keep in touch with my coach through messages.

Sep 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this system is that it holds me accountable to my activities, and my coach. I do the assigned workouts. I can keep in touch with my coach about my progress and or difficulties and we can adjust the workouts accordingly. So much easier than what we were using before FitSW. I also like the idea of having demos provide directly on the FitSW site ti click on and help me do the workouts correctly.

Cons: There is really nothing that I do not like about this system. As long as both parties use the system the way it was designed to be used it works both workout wise and communication wise.

Favorite wellness and training app

Sep 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love that I am able to keep up with my clients progress and training outside of the sessions I do with them.

Cons: I love how detailed the app is and how much information I can provide but I personally feel the structure can be simplified.

Overall: Simplifies keeping up with my clients!

Easy to use

Sep 18, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The app is pretty straight forward, the features are easy to find and easy to use. The demo videos help tremendously.

Cons: The look and aesthetic of the app looks outdated. The fact that the measurements auto delete when you are still in the process of inputting them can be frustrating. I had to start writing them on paper first and then input the all at once to avoid them disappearing in the middle of me updating them.

Vendor Response

by FitSW on September 20, 2018

Thanks for the feedback. We just added a fix to the measurements disappearing issue with your account. Let us know if you have any other issues: admin@fitsw.com or call directly and we will solve ASAP.

So far so good!

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I am a big fan of the fact that each exercise is paired with an instructional video. Also simple to alter an exercise routine.

Cons: With it having so much integration and options, it can be less than user friendly. I would't call it a strong con, just takes a little time to learn how to alter the workouts.

Vendor Response

by FitSW on October 15, 2018

Thank you for your feedback! Let us know if you have any other feedback or feature requests.

Several glitches in the software, but it works for what I need it to do.

Jul 03, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
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Pros: I like the ability to create super-sets and to create end dates on how many times to repeat a workout for my online clients. I also like that there is a link to demo videos for my clients to use. They've all found that helpful. It's also nice that it emails the workouts to my clients immediately. It's one less step I have to take.

Cons: It would be nice to be able to add your own exercises. For example: there isn't an option for KB Swings in the list. That's a pretty common exercise. I have to find something as close as possible, then add notes about what I actually want. The software has frozen up on me multiple times in the process of creating workouts. I also don't like that I can't access the any info unless I'm connected to WiFi.

Overall: It's nice having all of my client data in one place.

Vendor Response

by FitSW on July 06, 2018

Hi Danielle,
We just released a release yesterday that resolves a few glitches that were recently reported. Please give it a try and email us if you have any issues - we will fix immediately.

Also, you can easily add your own exercise and have been able to in previous versions as well. All you need to do is go to your exercise list and click the "Add Exercise" button.

Thank you for your feedback and for using FitSW.
Jessica

As an online personal trainer, FitSW is the platform I use to share workouts with my clients.

Aug 31, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: FitSW is very user friendly and a great tool for posting workouts. Videos for each exercise are already included. I also really like the progress graphs so that my clients and I can see their success. The customer service is top notch!

Cons: At times, I am occasionally limited with exercise options because the layout is not conducive to different training techniques or principles. I also don't like that I cannot view the workout videos until I publish the workout. However, I contacted FitSW with these suggestions and they said they will try to add these features.

Good easy to use app, couple things couple improve, but hey what's perfect.

Aug 31, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Easily keep track of workouts, upcoming dates and plans, quick navigation, shares w your trainer, can make notes, good library of excercises to select from.

Cons: Have to double click and swipe to quit from time to time and reset app to get moving again. Would also like my notes and changes to pass onto the next same workout, I.e. I make a note about an excercise on leg day, id like it if that note passed onto the next leg day so I can utilize it instead of having to back to the previous workouts to see if I left a note or not.

The app isn't as user friendly has it good be.

Aug 31, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: As a trainer I love the system. Being able to create plans is easy and convenient. I love that I can add my own exercises and add link for people to see a photo or YouTube video to watch. Getting notification when a workout is complete allows me to be better involved and encouraging to my clients.

Cons: A client should have the ability to add rep/weight etc without having to edit the workout. The client shouldn't be able to edit the workout at all. They should be able to add specific details to workout already created.

Use for personal training and online consulting

Aug 31, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Adding own workouts to exercise database. Exercise demo option. Being able to copy and repeat workout plans between client(s). Messaging clients directly through site.

Cons: Limit on # of workouts created. Limit on # of progress pictures. Having to pay for certain functions. Can only mark workouts as complete or delete them. Would like a "not complete" button to monitor consistency. Nutrition logging a little tedious.

Overall: Frees up time in fitness programming each client. A great way to communicate consistently and effectively with each client.

Easy and convenient

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love using this app to plan and track workouts. When I first started, my trainer loaded workouts that she had designed for me. All I had to do was open the app at the gym and follow the program. Now, I can copy and modify those workouts as I progress.

Cons: The only minor dislike I have is that you can't see the entire notes field when viewing a workout.

Overall: The experience has been great!

Vendor Response

by FitSW on October 15, 2018

Thank you for the feedback! We have now made the notes section expandable. Let us know if you have any other feedback or questions.

I started using this about two weeks ago and I love it! It has improved my training experience.

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Its simple to carry and its interesting because it changes every week, I wish my trainer would add more notes on how much weight to use for each exercise and details like that.

Cons: If the internet is slow, then it slows down my training, especially when I need to see the demo, which it is almost all the time, because I am a newbie in weight training. The fact that it goes to a page on you tube makes it even slower!

Overall: Always ready, my trainer changes it every week, it makes my training interesting

Its a good, simple trainer software!

Sep 11, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Simplicity at its finest! Good list of workouts! Enjoy how easy it is to use! Can complete tasks quickly and effectively!

Overall very pleased with the app. Only issues is occasional glitches that requires reloading.

Aug 31, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use and clear to read for clients! I love that you can add any exercise with a demonstration link. And the progress tracker is a big benefit for clients.

Cons: The occasional glitch that makes the text stacked and unable to read. It does t happen all the time but can be annoying when clients have to ask me what it says. Also being unable to view messages on the app is a minor negative.

Overall: Ability to keep up with an online training business. Where I can send, track and communicate with clients.

I love this app! My personal trainer uses it for all her clients, and we love it! So easy to use!

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I enjoy most about FitSW is the ease of use. Everything on the app makes perfect sense. It's very easy to get to your various workouts, it keeps completed workouts on file so you can still reference them. The timer function is great, as is the option to include demo videos for workouts. I also enjoy the progress input graphs!

Cons: I can't figure out how to duplicate workouts on my own. If for example my trainer misses a day, or forgets to input a workout, I don't know how to duplicate an already existing workout!

Overall: It's really helping me keep up my workout schedule! I used to have a very hard time maintaining a routine; FitSW has made it a lot easier!

Vendor Response

by FitSW on October 15, 2018

Thank you for your feedback! Your trainer can give you access to duplicate a workout. They just need to give you "Edit Workout" permission on their settings page. Let us know if you have any other feedback or feature requests.

Excellent efficient app for workouts

Oct 30, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the ease in which I can access and see all of my workouts for use at the gym. The demo feature offers valuable insight, in case I am doing a new exercise and want to make sure I'm using the proper form.

Cons: I wish there was an option to notate at each exercise, so that I can better communicate with my trainer what worked and what didn't, what weights I ended up using, and why.

Overall: My trainer is able to continue to send me detailed workouts, despite the fact that I now live 1000 miles away.

Decent but could be better

Sep 21, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Love that there are videos for all the excercises and easy to add on.

Cons: Would be great to add progress bars for each excercises. So it shows the clients how far along they have come. Also same for weight and measurements.

Overall: Decent but could be made easier to use with the dashboard layout. Great platform but just needs to made more user friendly

Vendor Response

by FitSW on October 15, 2018

Thank you for the feedback! We added a dashboard and will be adding the progress bars you mention by the end of this month. Let us know if you have any other feedback at admin@fitsw.com

I'm usually terrible at exercising

Sep 18, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I cannot usually remember poses, I have terrible spatial memory. I'm so happy to have an app that allows me to quickly see a quick demonstration of a move to jog my memory.

Cons: I do most workouts more than once. But if I do a workout once, it moves over into the "Complete" section. It'd be great if I could have it pop back into the "Open" section every Tuesday/Thursday at 7am, or whenever I want, as an ongoing exercise.

Vendor Response

by FitSW on October 15, 2018

Thank you for your feedback! You can move completed workouts back over to open by just swiping left. We have also now added a "Not Met" option in addition to "Completed" and "Open". Let us know if you have any other feedback or feature requests.

My experience has been positive with fitsw. This was the best product I could find to help me.

Oct 29, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: For the most part it was very easy to use on the computer. I was able to quickly write programs for clients and keep a list of favorite exercises and workouts to reuse in the future. I really liked that I could create demo workouts for my clients to watch to perform exercises correctly.

Cons: As of now I could not find any Android app for it and I recently stopped using my computer because I've been too much on the run. I'd really like to use this on my phone but the user interface currently makes it difficult for me. I also don't like the idea of charging for a number of workouts. I think you should be able to pay per client and get unlimited workouts for the clients you pay for. I have a lot of clients that I plan far into the future with and I find they use up a lot of the workouts I pay for.

Great customer service

Jun 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Easy to use, and gives me live up to date emails when clients finish their workouts. They are able to message me about a workout through the program freeing my phone up from messages.

Cons: The diet part of the program could use major work but its nice for something basic. More exercises should be programed in there.

Vendor Response

by FitSW on October 15, 2018

Thank you for your feedback! We have redone the diet database and have added all new foods. Let us know if you have any other feedback or feature requests.

Easy to look at from both trainer and client perspective.

Jun 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's a good value for your dollar for the most part.

- minimal ui

- easy to add custom exercises

Cons: - Android app is very buggy in general

- Passwords often time need to be reset for no reason.

- supersets get deleted when I go to the edit workout page

Overall: Ease of use with clients.

Vendor Response

by FitSW on October 15, 2018

As you likely have seen, we completely redid our android app and it runs much smoother now. Thank you for your feedback! Let us know if you have any other feedback or feature requests.

Intuitive

Sep 19, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simply put, the app is very intuitive. Building a workout is fast and easy. I haven't gone to the pay plan yet but am excited about using the online forms to simplify documentation for my clients.

Cons: The only negative was one of my questions took a bit of time to get the answer. Had I looked closer I would have seen the answer was at the bottom of the page in question. I'd suggest a better tutorial for people like me that overlook these things.

Overall: Pleasurable. It took virtually no effort to get my clients up to speed on their end of the app and see them off ans running.

Vendor Response

by FitSW on September 21, 2018

Than you for your feedback!

Great!

Aug 31, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I actually love everything about it. When they made changes it made the software even more appealing, useful, and easier to use.

Cons: The only con I have is not about the software. I wish it was in an application for my clients. So they do not have to save it to their desktop

This tool is great so far as it is an additional tool to use to track my progression/accountability.

Oct 26, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is easy to access, I can actually go into each category and personalize it. I also like that there is demo link provided for some exercises if I don't know how to do it.

Cons: I don't personally use the app to tracknowledge my food intake but I found that the options were vague. Instead maybe the food options can be listed in grams or ounces?

Overall: My trainer and I can both access it and track progression /make changes together.

Good fitness software that is easy to use.

Jun 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software provides quick access to my workout plans designed by my trainer on a weekly basis. It has a clear layout and is easy to use .

Cons: I hope it would allow the client to edit the workout details entered by the trainer such as weight and video links.

Overall: Log and retrieve workout plan in the gym.

Vendor Response

by FitSW on October 15, 2018

We have now added this feature. Thank you for your feedback! Let us know if you have any other feedback or feature requests.

My trainer uses this to share my future workouts with me

Sep 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can see the workouts before I meet with the trainer. I am able to see what we will be doing and when I meet with him I can discuss any modifications

Cons: Cant think of anything other than there are not videos for everything. It would be helpful to be able to view some of the exercises that I am not familiar with

Overall: I am able to view the workouts ahead of time and let the trainer know if there are changes we might want to make

Very good; software is easy to use and intuitive

Jun 15, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That has almost all the features we need as personal trainers, with tools for nutrition plans and workouts; foods database is very complete and also is the exercises database, which include videos

Cons: It should include a BMR/TDEE calculator for clients, using data provided (weight, height, age, gender, physical activity per week); also it would be good to have an IMC calculator

Good overall software, needs a few improvements to the app features that are not integrated across.

Oct 26, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Extensive (and expanding) database. Linked demos of exercises. Ability of clients to see their workouts.

Cons: Inability to "add exercise" from app. Inability to see "shared clients" in app. Inability to search via muscle group when creating workouts, rather needing specific word combo/orders in website.

Overall: Increased client compliance, increased client competence in completing workouts on their own.

Great! The app functions very well and is very easy to navigate while using.

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: I like how user friendly it is! I didn't have to spend hours learning how to use the app. I can easily open it during a workout to see a demo.

Cons: When I do need a demo it opens in safari and I sometimes forget to close out so I have a ton of tabs open. It would be nice if the demo could play in app.

Overall: I was able to see workouts demoed for me so that I could properly workout

Awesome

Aug 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that you can specify a different work out for each day, have it mapped out and ready to go. I also like that you can add demos.

Cons: I do not really have any dislikes. If I were to change anything, I would add a place where you can put how much weight you lifted on that exercise so that you can reference the next time.

Overall: Being able to keep track of that I did and my goals

Have only been using for a short time, but does what I need and does it well

Sep 21, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ability to easily list clients and create workouts. Took literally 2 seconds to figure out how to super-set exercises. Haven't paid for anything yet, but it works just fine for how I've been using it.

Cons: Haven't really found anything I disliked yet. One bug I've found is that, logged in as a client, you cannot add food to a diet (or create a diet). I've emailed the admins about it.

Overall: I've been able to keep workouts all in one location (including my own), assessments, etc. I've had only the 1 issue I mentioned above and plan to continue using it.

Vendor Response

by FitSW on October 15, 2018

Thank you for your feedback! When logged in as a client you can Add foods or Diets if your trainer grants you access. They can do this on their Account -> Settings page. Let us know if you have any other feedback or feature requests.

Very helpful for client accountability

Sep 06, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: I appreciate the variety of exercises to choose from when designing a training program. It is very nice to receive an email when a client completes their work out and the YouTube demos attached are very helpful.

Cons: It would be nice to have more tracking options available for progress photos or graphing weight for example

It has been a great experience!

Aug 31, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: I like that I can go on it and be able to adapt and change my workout based on how well or poorly i am doing. I can also check the box as complete.

Cons: I would say the food tracker. I wish it was easier to write down and track the information better. This would have helped me with my nutrition and my overall physical health goals.

Wonderful service

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that i can connect with my trainer virtually from anywhere in the world.

Cons: I wish their was a nutritional guide tied to my workout plan for the month.

Overall: I have noticed increased nutrition and health and have reached my overall fitness goals.

Vendor Response

by FitSW on October 15, 2018

Thank you for your feedback! Let us know if you have any other feedback or feature requests.

Perfect for training

Sep 24, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easily allows my trainer and I to sync up on workout progress or concerns.

Cons: Somewhat difficult to "push forward" workouts when you increase difficulty

Vendor Response

by FitSW on October 15, 2018

Thank you for the feedback! We can make it easier to push forward workouts - call or email and we can setup a demo. Let us know if you have any other feedback at admin@fitsw.com

Review

Sep 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I liked how it was easy to communicate with your trainer.

Cons: It was very jumbled and structured poorly.

Overall: I had a great overall experience and would recommend.

Vendor Response

by FitSW on October 15, 2018

Thank you for your feedback! We have re-organized the app so that it is now organized in traditional menus. Let us know if you have any other feedback or feature requests.

Perfection that keeps improving daily. Great App, timely respone on questions. Thank you!

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can copy workoits to clients with similar abilitues to save me time. Also, the fact that I am alerted,when they have completed workout is great.

Cons: I would like for clients to be able to make comments on completed workout through the app, not just the website.

Overall: Organization

Capterra loader

It is a helpful tool for organize my training

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The mobile app it is very easy to use and you can add exercises, workouts and your before and after photos

Cons: I would like to see more language options. I dont know if this is only in my phone, but I can not change the languaje to Spanish

Overall: Has been an useful tool to help with my workouts

FitSW is great and easy to use. Workouts are great and customer support are always so easy.

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The demo video are so great to work with, if I don't know how to do the exercises I just look at the demo and I'm good to go.

Cons: Sometimes the workouts disappear and can't be found. That can be annoying sometimes especially if I have not completed my workout

Organized and easy to use

Aug 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: That I can have workouts reoccur weekly and allows my clients automatic feedback. The messaging is a great way to help motivate my clients.

Cons: That I am not able to click on more then one client when adding workouts. Also that I cannot use a weight percentage chart.

Extremely useful for planning mine and my client's workouts.

Sep 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and easy to change so you can use it before or change it during the workout. The layout is also super simple.

Cons: While you can add your own exercises I feel like there are plenty of common exercises not listed. Very minor criticism.

Overall: Easy to plan and track on phone.

Took a little bit to get used to but once I figured it out it's super easy

Jun 23, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Once you figure it out, it's really easy to use. I like that I can look back on a client history to see where they're trending.

Cons: The scoring system is a little wonky, like on the graphs. If you simply use the arrows the values go by .1 so it took me a few times to figure it out.

The automatic emails to clients also leave something to be desired. Especially when you click on one and it sends immediately. No confirmation or anything.

Vendor Response

by FitSW on October 15, 2018

Thank you for your feedback! We have improved the scoring system based on your feedback to make it easier to read. You can disable or enable different automatic emails on the Account -> Settings page. Let us know if you have any other feedback or feature requests.

Excellent! It has enhanced my business

Aug 31, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: Links to videos are so helpful for my clients. Also that it emails them directly and they can login at anytime

Cons: the user interface needs a face lift to look current. It looks too dated and techy. It should look modern with some color

Overall a great app. I only use it to build a weekly workout.

Nov 08, 2017
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Love the exercise database and ability to add new exercises. The new superset ("complex") feature is great.

Cons: Would like to see the superset feature have a way to write notes for the superset, not just reps. Also perhaps a time block. Say I want the client to complete as many supersets as possible in 5 minutes, or do the superset EMOM.

Would love to see the capability to quickly create a tabata block. Need to be able to select exercises, time per tabata round, and rest period. Super bonus would be including a tabata timer built into the app.

Overall: Great way to electronically generate and save workouts.

So great for up and coming personal trainers!

Sep 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of managing multiple clients is absolutely incredible of this extremely user-friendly format!

Cons: There is significant lag when copying and pasting workouts from one client to the other, but other than that we have no complaints

Improvements Needed

Sep 18, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: When my trainer assigns me workouts - I enjoy the video demo capability. It helps when performing/correcting a workout.

Cons: I can't see the list of videos UNLESS a particular workout is assigned to me. The software does not have the fitness function of syncing up with my Garmin Watch.

Overall: I am still new to the FitSW app. I have only used it for 2 months. Please send me a survey to do in a few more months - so I can give an overall experience with the application .

Vendor Response

by FitSW on October 15, 2018

Thank you for your feedback! You can view the list of videos by going to the Exercise List page. There you can see the exercises and their video demos even if its not yet part of an exercise. Let us know if you have any other feedback or feature requests.

Solid app, could use a few more features.

Jun 14, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Recent updates! And new look to the app make the app much better to use and it's functionality is way better

Cons: No longer free, I loved a free app for personal trainers since finding a good one for free is impossible.

Good app but hoping it continues to add features

Sep 24, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy to get homework from my trainer, easy to mark complete, easy to view video demos

Cons: A bit clunky to move around from one thing to another (exercise to timer and back, etc.), no ability to customize, would like ability to save exercises and put together my own work out plans as well as ones assigned by trainer.

Vendor Response

by FitSW on October 15, 2018

Thank you for the feedback! We have built the timer right into the exercise page now so that you don't even have to leave that page. We also added features where you can customize your own workout plans with your own exercises with your own demo. If you need any help using these features let us know at admin@fitsw.com.

The app is very easy to use and very user-friendly.

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy to navigate and keep track of the workouts that have been assigned to me by my trainer.

Cons: I have no real complaints! Without any formal training it's been very easy to figure out with no guidance.

No excuses!

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The diet tracking! And the measurement feature!

Cons: I forget to hit update a lot! That's more user error

Overall: Great!

Vendor Response

by FitSW on October 15, 2018

Thank you for your feedback! Let us know if you have any other feature requests or feedback.

New program that provides basic structure for trainers and clients.

Nov 02, 2017
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Simplicity of the product that allows for easy access and intuitive interfaces. The scheduling feature is really easy to use, and is what I use it most for.

Cons: Not really accessible, unless on a desktop computer. Site/program isn't really compatible with the phone and the app, although very new, is even more limiting to use on the Android. This causes clients to not really be interested in using the software at all. The mobile version needs to be able to display the schedule for the trainers.

Overall: Ability to share schedules and transfer clients and the files associated with them.

FitSW Review

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Easy to use! Helps me track my progress.

Cons: Everything works great! Overall great app.

Vendor Response

by FitSW on October 15, 2018

Thank you for your feedback! Let us know if you have any other feedback or feature requests.

FitSW review

Sep 18, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The workouts, diet, progress records, and before after pics. I enjoy the look of it as well. It's simple and to the point!

Cons: It's still in the works on adding a lot of necessary features but it is a great app. I wish that clients could log their own workouts or what they do. I don't think this is possible right now.

Overall: The experience has been great overall. I've used it to supplement my clients workout apart from my personal training sessions. I enjoy the demo videos from the workouts section. Super beneficial to clients! Also, I like how the app can be somewhat personalized to the client . I still feel though that much can be done to make the app experience much more personal and interesting.

Vendor Response

by FitSW on September 20, 2018

Thank you for your feedback! Clients can log their own workouts and what they do. They can just click the "Results" button and then can enter the weights they used, reps or whatever they would like. The trainer can then view this info. This article talk about if more: https://www.fitsw.com/blog/personal-trainer-client-workout-results-tracking/

My experience so far has been good! I like the overall idea of FitSW.

Jun 14, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Mostly I like the YouTube videos associated with certain workouts so in case I forget how to do a certain move, it is a good reminder.

Cons: I think the software could be more user friendly and provided easier ways to view things. For example, I would prefer better descriptions and an easier way to view each day OR all days at once, more like a calendar view (daily, weekly, monthly).

Overall: YouTube videos are a great addition to this software! I love being able to look back on videos and descriptions WHILE I am working out!

I love this app.

Oct 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I was able to go to gym look at what my coach had next for me to train fir the next body part. So if it was Tricep that's what I saw

Lufkin

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it is to use the software

Cons: Nothing I like least, it seems to be a good software

Vendor Response

by FitSW on September 24, 2018

Thank you for your feedback!

It's been a great way to keep track of my workouts.

Sep 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It's easy to use and great way to manage and monitor your clients workouts. As a user I don't get to use all of its features.

Capterra loader

Great working app . Super flexible to customize with all info we would need as a PT

Dec 20, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. Very flexible to add all kinds of details to measure and track

2. Very easy to add any client and have it send to their email

3. Easy to add exercises

Cons: 1. Look of the platform looks a bit cheap

2. Not able to add info while being offline

3. Not able to ask the client if he or she can give his / her opinion about the PT

Overall: Easily to provide important fitness info to my clients. It looks professional for the clients once they receive an email with their fitness program and details based on themselves

FitSW is one of the best fitness apps on the market for trainers!

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use for both the trainer and the client. Easy to add and modify workouts and to add demos.

Cons: Wish there was a better way to record changes in weight and reps for multiple sets. Also, wish there was an automatic way to track and chart specific exercises over time as clients improve.

Vendor Response

by FitSW on October 15, 2018

Thank you for the feedback! You can now record changes in weight and reps for multiple sets using our new "Results" button. Then you can enter in the workout results for every weight and rep.

Almost exactly what I was looking for in an app for Trainers

Jun 19, 2018
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I LOVE that they have demos available. I also really like the progress feature and how it comes in chart and graph form.

Cons: I wish there was a way to record client PR's so I could refer back to them when creating a new routine.

Overall: More organized programs for my clients as opposed to carrying around a million binders.

Vendor Response

by FitSW on October 15, 2018

Thank you for your feedback! Let us know if you have any other feedback or feature requests.

Capterra loader

Great!

Jan 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: FitSW is a great software for those who are just getting started in the fitness industry but also is built to meet the needs of an experienced fitness professional. I enjoy the simplicity of the layout and organization of the software.

Cons: On the mobile app, it would be nice to have a hot button for taking before and after pictures of clients. A profile icon picture of each clients would make the software look more professional and modern in my opinion.

Overall: FitSW has help take the grind of complex PAR-Q, medical records, assessments, workout plans, and nutritional forms and compromised it into a well functional software built for any striving professional.

The benefit of have everything you need right in the palm of your hand whenever you need it is something every fitness professional should have.

Easy to use.

Aug 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like making custom routines for my clients. It doesn't take long to do it. Even if a demo of a workout isn't on there, I can search it and add it on my own.

Cons: The only issue that I have had with this software is a few times when I have designed a workout, it shows a duplicate and my clients have said that it has emailed it twice to them when I only sent it once. Not a big deal though.

Likes & Opportunity

Sep 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that my trainer can give me assignments and keep me accountable

Cons: I want to repeat a workout I've completed and can't figure out how to copy. I think my trainer can, but I haven't figured out how to do so.

Vendor Response

by FitSW on October 15, 2018

Thank you for the feedback! Your trainer can copy workouts and they can give permission to you to be able to copy as well on their settings page. Let us know if you have any other feedback at admin@fitsw.com

Love this!

Jun 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: My trainer can upload a workout and I can watch a video so I know I'm doing the correct thing! Its so easy to use!

Cons: When the videos were not working, that was annoying, but it is fixed! Sometimes my phone kicks me off of it, but I think that is a problem on my end.

Overall: Easy workouts provided by my trainer.

Vendor Response

by FitSW on October 15, 2018

Thank you for your feedback! Let us know if you have any other feedback or feature requests.

I loved

Oct 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy way to share and comunicate with clients. This software let me be more organise and is more fun make the prescripción.

Cons: Language Is Very challanging . Im from Puerto Rico in the Caribbean and the english language is not one of my best cualities. Its not imposible bit is a little hard.

Overall: I have some new clients and is growing ver y fast. I hope Everybody in bussines try this sofware.

Decent software for the cost

Dec 19, 2017
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: Cost. It's very low priced compared to the competition

Reasonably easy to use

feature works well for almost all clients

Cons: It's missing some features that would be beneficial in planning a clients program

That's my main issue

I would prefer being able automatically track PRs and estimate a 1RM

Which saves me time

Mostly hapy

Sep 21, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The ability to share content with my clients

Cons: that I cannot download my content to my computer easily

Overall: The customer service is excellent but the program and app need a lot of updates

Vendor Response

by FitSW on October 15, 2018

Thank you for the feedback! We are in the process of adding a download feature that should be ready this month. Let us know if you have any other feature requests or feedback.

Easy software

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it was to use and input client workouts

Cons: That you can only use two members in the free version

Vendor Response

by FitSW on October 15, 2018

Thank you for your feedback! Let us know if you have any other feedback or feature requests.

Capterra loader

FitSW has allowed me to easily input workouts and email them to my clients in an organized way.

Oct 26, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it has demo videos with the exercises to show how to properly perform them. I also like that I can add my own exercises as well. It's easy for my clients to understand.

Cons: I wish it had some more features so I could put exercises together that are drop sets or supersets.

Overall: Workout organization for me and my clients.

Ease of use

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Access to my plan and the recall of the videos to help with my workout.

Cons: Sometimes connection issues... maybe data issues related to the gym.

Vendor Response

by FitSW on October 15, 2018

Thank you for the feedback! The connection issues may just be the gym internet since we haven't had other complaints but if you ever experience it again call or email us and we can look at it real time.

excellent

Jun 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: pt adds workout which if your unsure of exercise gives you examples of what they are in video form which helps with form etc

Cons: i can not find anything that is a particularly con i wish it showed you the exercise you had completed on same page as the workouts left

Vendor Response

by FitSW on October 15, 2018

Thank you for your feedback! Let us know if you have any other feedback or feature requests.