# FitSW Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is FitSW the right Fitness solution for you? Explore 198 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/152377/FitSW/reviews --- FitSW 4.4 (198) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 13th, 2026 # Reviews of FitSW Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews Vasco B FounderHealth, Wellness and Fitness, Self-employedUsed the software for: 1-2 years. “It's a pleasant surprise, the platform and app are regularly updated, the support team and founder are very hands on and helpful.“ July 22, 2023 EB Erin B Personal trainerHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “Cannot keep track of financials like other software programs and you can only track client payments if you subscribe to Strype.“ May 4, 2021 TS Tina S Personal TrainerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “The tracking feature is great, I love being able to easily show my clients their progress.“ May 4, 2021 AS Alex S OwnerHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “Have not really had a use for the tracking feature as it does feel slightly redundant as a PT who offers weekly feedback with the client.“ May 4, 2021 JM Jennifer M Project EngineerOil & Energy, 2 - 10 employeesUsed the software for: More than 2 years. “I have only used it a little on an android device, but all the features, functionality and data are actually easy to navigate on all the platforms. “ September 14, 2021 KF Kimberly F Personal trainerHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “I seriously debated switching about a month/month and a half ago because I was so frustrated with glitches, but I’ve invested a ton of time making workouts and linking YouTube videos to exercises not in the library“ May 14, 2021 RH Rodrigp H Personal Trainer Health, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “Fitsw keep growing and I have noticed it, before I wouldn't even touch the calender, now its all I do, their updates are awesome.“ May 7, 2021 CD Craig D Independent Personal TrainerHealth, Wellness and Fitness, Self-employedUsed the software for: 6-12 months. “I find myself having to search and delete workouts that aren't too relevant to the client goals and progress.“ May 4, 2021 ## Showing most helpful reviews Showing 1-25 of 198 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Magda V. Gym Owner Used the software for: 1-2 years ### "Great App to use, my customers love it! " June 16, 2018 5.0 It makes my Gym unique in my area, We are the only ones that have an app available for our customers! Pros I only needed a platform to do meal plans and exercise plans without all the other add-on's that cost a lot of money from other developers. Simple and easy, especially if you are just a start-up business that wants the bells and whistles without breaking the bank. Cons If the developers would provide quality video's from the FitSW crew it would look more professional. I would also hire attractive model's for the video shoots as people can be quite shallow in that regard and love looking at pretty things! :) The videos from FitSW crew is within the perfect time frame (20 - 40 seconds) which is perfect for me, as I don't want to waste my clients time on the floor. The other video links from other youtubers is too long, I often replace them with shorter videos. Don't ever take away the functionality of replacing the link with your own, there is a lot of exercises out there like Pilates exercises that I like to add to my exercise program. This is such a fantastic feauture to your product and one of the reasons I am using it. Review Source AS Alex S. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Complete and Affordable PT Software. " May 4, 2021 5.0 Has been a very useful tool to have whilst growing my business. To be able to adjust workouts and create custom templates that can be transferred between clients and tweaked has been very helpful. Would like to see some more slightly lesser known exercises added to the video demos, without having to film and add my own. Any issue that I've had so far have been responded to via support and addressed very swiftly. Have been recommending to anyone that had been asking about PT Software. Pros The software is very user friendly. Creating workout plans and daily tasks is very easy and efficient. My clients love that every exercise comes with a video demonstration, and I am able to attach detailed notes and descriptions to each exercise. Everything can be updated immediately. I offer my clients anytime adjustments so this is a very helpful feature to have. I like that I can see when a client has completed their workouts. Cons The nutrition side can be a bit overwhelming for clients. There are so many options for food items and sometimes the portion sizes are not in UK standard measurements, it would be nice to be able to select what measurement system to use. E. G. Metric/imperial. Have not really had a use for the tracking feature as it does feel slightly redundant as a PT who offers weekly feedback with the client. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[PT Distinction](https://www.capterra.com/p/141155/PT-Distinction/)[TrueCoach](https://www.capterra.com/p/155784/truecoach/)[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/) Reason for choosing FitSW Customer reviews were very favourable. And the ease of use and completeness of the software attracted me to the software. I run my business from my phone so the app had to be quick and easy to use and make quick on the fly adjustments to clients training at short notice. The price is very good as well. Review Source Response from FitSW May 5, 2021 Thank you for the feedback! We will be adding new nutrition features next month and plan to include unit options. Thank you for the feedback. Let us know if you have any other feedback. JC Jabulani C. Personal Training Health, Wellness and Fitness Used the software for: 6-12 months ### "Work in progress" September 22, 2020 3.0 I'm reaching out to my clients without being there physically... I like that, now not all clients enjoy that but those who can actually work with me smoothly. Pros The library has a lot of exercises demonstrated mostly well. I like that you can set the rest between sets, the time in which your client is expected to finish that particular workout. Love the copy and edit feature, love the fact that you can either publish your workout program so your clients can see them or you can just keep the as drafts and only make them available on the day the should train. Cons It has glitches, I gave up on the software because it firstly shuffles the workouts if you make them a superset and also it would give me an error message even when I'm not using it (and that was after purchasing the subscription). Used the website version and it was all good until the beginning of this month where it just stopped working altogether. Now I'm back to the software, suffering through it. Reason for choosing FitSW It was the first one I tried and I used it for over 4 months first before rolling it out to my clients. Review Source CH Channéll H. Business Owner, Fitness Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Custom App & Gym Owner Review " September 16, 2020 5.0 Nothing short of the highest value and service, customer service is kind, prompt and always looking to quickly resolve any issues that may arise. I can’t say enough good things about FITSW! Pros I love that this software provides multiple components of wellness. I also love the real-time feedback every time a client completes a task, nutrition log or workout! The app chat and progress tracking is a life saver for managing multiple clients with each and providing customization. Cons The nutrition data base and layout could use some love with a credentialed nutritionist. I’d also love to see better ease of adding exercises across trainer and a yoga section! Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Reason for choosing FitSW Customization options, features and the best customer service! Review Source Response from FitSW September 17, 2020 Thank you so much for your feedback Channell! JW Joshua W. Personal Trainer Professional Training & Coaching Used the software for: Less than 6 months ### "Perfect for me!" March 17, 2021 5.0 So far I have had nothing but positive experiences with using FitSw. The one issue I had was resolved in a timely manner. It has also helped me manage my clients in a more productive way. Pros I used to send each client an excel sheet with their workouts. I would have to describe each exercise in detail. Doing this for each exercise and client was very time consuming. Not to mention, I never new if they actually did the workout. Having FitSw has really helped keep everything in one place. Having videos demonstrating the exercises helps assure that my clients are doing the proper exercises as well as saves on time. I love being able to see my clients activity and compliance with their workouts. Cons One issue is the process to set up programs. You have to navigate back and forth between the Workout, task, and program page to set them up for each client. It would be nice to customize the workouts and tasks all from the clients page with out having to jump back in forth between the pages. This is certainly not a deal breaker but I mild annoyance. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[My PT Hub](https://www.capterra.com/p/146651/My-PT-Hub/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Reason for choosing FitSW FitSw's overall set up, affordability, and multi platform(iOS,Android) capabilities were the biggest reasons. Review Source Response from FitSW May 5, 2021 Thank you for the feedback! We are working on making it more seamless to navigate through programs and an update will be released in June. Let us know if you have any other input. SS Shannon S. Personal Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Fitsw pros and cons" September 21, 2020 4.0 Pros I love that I can include demos for each exercise. It also saves me time to be able to copy workouts between clients. My clients also report that it us easy to use on their side. Cons I do not like that I can't superset cardio exercises with anything, makes it difficult to create circuits. It also appears to have bugs in it that frustrate me. If I make any changes to a workout on my phone, it changes exercises or changes the order of them. I can only make changes from my laptop. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Reason for choosing FitSW Seemed easier to use for the initial set up and price Review Source TA Trevor A. Personal Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Decent software to use. " April 29, 2021 4.0 Pros Simple to use, it largely does what is needed. Cons I find differences in the platform, some clients find the recording hard to find and it can be a pain to use. Some features could be made easier to use. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/) Reason for choosing FitSW Cost. Some of trainerizes features are far superior, however I it wasn’t as user friendly. Review Source Response from FitSW May 3, 2021 Thank you very much for your feedback! For the recording, we have a release with improvements planned later this month. If you would like to beta test or send additional requests please reach out. JB Jean B. Personal Trainer Health, Wellness and Fitness Used the software for: I used a free trial ### "Easy to use " September 22, 2020 4.0 Pros User friendly and easy to create workouts and upload new exercises into library simultaneously Cons The personal website to send clients could have a more professional and polished design. Would be nice to have clients be able to see workout list and preview of video demonstration simultaneously. Reason for choosing FitSW User friendly Switched from [WeStrive](https://www.capterra.com/p/206546/WeStrive/) It was easier on my end to upload workouts and videos through this app. Clients also preferred some of the features such as a timer instead of just a stopwatch. Review Source John H. Personal Trainer/Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "It's simplicity makes it perfect!" November 20, 2019 5.0 This is a straight up app to give my clients work outs on that they can easily maneuver and manipulate as they need to. Each exercise has a video or if you put your own in, you can add a link for your clients to watch. Also, it keeps track of how much weight was lifted on specific dates. HUGE time saver! Pros No extra fluff Simple to use for myself AND my clients It's quick to get in and out of Not overly complicated Cons Nothing. This is really a simplistic program that doesn't try to be everything under the sun and appeal to every person out there. A lot of programs tey to be everything to everyone and it doesn't work. Alternatives considered [ABC Trainerize](https://www.capterra.com/p/140262/Trainerize/)[Fitbots](https://www.capterra.com/p/194625/Fitbots/) Reason for choosing FitSW Ease of use Review Source Andrius U. Personal Trainer / Fitness & HIITSTEP Instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "highly recommend this software to everyone" September 28, 2020 4.0 I am very happy this app and I always recommend it to my friends or clients. The tech support and whole FitSw team is your friends. They react very quick in all your queries, small or big. Pros easy to create workouts to your clients, and even if they not use this software they can get it by email. Which is very useful. Easy to print workout table. Track your measurements, progress, goals. Cons All these nutrition side I do not think is useful, because I use and recommend clients use MyFitnessPal. Not really like video classes, I like the idea and where its leads, but need more updates. There is issue with rotating camera as I use phone/tablet. Also need feature to be able to play music from the same device I run the class (phone/tablet) Reason for choosing FitSW I tried many of different app. Was looking the best price and feature solution. I found it. Review Source Response from FitSW September 29, 2020 Thank you for the feedback! WC Whitney C. Business Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Overall a great software. Minor annoyances." September 18, 2020 5.0 It's keeping me organized and on track. I'm not utilizing everything it offers (nutrition, metrics, etc). The more the software can do, the better. I love having all client info in one place. I know I'm writing a lot! I really do like FITSW, but I'm hoping for a smoother, newer look in the near future! :) Pros I love the exercise video options. They are a little outdated, but it's a nice feature for online/home programs for clients. Cons The interface - It's a little outdated. - the colors, the format. It's difficult to schedule using my phone. I wish it was more mobile friendly. I have online clients as well that said it's difficult to use. Examples: 1. Not all the exercises have corresponding videos (but I'm going to work on this and create my own :) ) 2. Some of the videos cause you to exit the app and open to youtube...it's difficult to try and figure out where you left off after watching the youtube video. 3. It doesn't have the progressing interface that a trainer can load and have the client click COMPLETE as they progress through their workout(s) ( some apps have this and it's a nice option) 4. No note section for the client to input data during their workout. This would assist in promoting communication on workout details. Like, "I did 15 sets of 20 lbs today, but dropped third set to 15 lbs". This would help retain client details. 5. Option to add our logo to the site. Other software companies have this option. It's dope! I've looked at other software companies and they have amazing styles and seems easier to use, but I like the way the categories, questions, etc are set up with FITSW. I haven't been using the nutrition portion yet, but will be doing so in the near future. I'm hoping its compatible with online nutrition trackers? That would be nice for clients to easily input their nutrition info. I love that this software isn't crazy expensive, but I find it worth it to pay more for all this. Review Source SH Sarah H. Personal Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Software for Client Programming" September 21, 2020 5.0 The customer service has been great. I have only had a couple of issues in the length of time I’ve been paying for this service. My issues have been handled timely and professionally. This is a great program and software. Pros I love how easy it is to get started. Videos were pre-loaded to allow me to program. It is easy for me to add new exercises in, customize exercises, and change videos. It is easy for my clients to use, especially those who are not great with tech. I love the addition of the program feature, making it extremely easy to put programs together for clients. Cons I dislike how when I remove a client who is currently not paying, all of their data disappears. I wish there was some way to “archive” clients so they don’t take up space for my paid client availability, but still won’t be able to access their regular profile. Often I get returning customers, and I have to start fresh each time and unless they take screenshots of their data, it is lost. Reason for choosing FitSW The cost was a better fit for my start up business at that time. Review Source LH Luke H. Personal trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Great system" September 15, 2020 5.0 It does what it needs to do had a couple of glitches but customer service always gets straight onto it. Charges for people paying money could do with looking into bit steep. Pros Simple with some great features, clients find it easy to use. Great way to store data and progression of clients. Great for doing par-q data in current climate of social distancing. Cons Needs more exercises couple of glitches need fixing but as an up and coming app works good not as good as others but certainly getting as powerful and the cost is ok. If a customer pays you on the app you lose a percentage I've stopped using this feature and clients pay me direct through bank so charges need to be looked into. Review Source Response from FitSW September 17, 2020 Thank you so much for your feedback Luke! With our payments feature there is a credit card processing fee just like any other vendor that accepts credit cards. So that is the 3% percentage taken out you are referencing. Also, we released an updated Android app just today that has significant improvements and works really well. MS Michael S. Trainer/nutritionist Health, Wellness and Fitness Used the software for: 6-12 months ### "Best bang for the buck" September 15, 2020 5.0 Not a bad product but not everyone’s needs are the same. Most trainers I know use 2-3 separate platforms to handle each different aspect. Pros Easy to write work outs ahead of time and push to different clients depending on their needs and goals. Cons Nutrition is a bit restrictive. Can’t do a generalized suggestion planner like 4 choices of protein, 3 choices of veggies and choices of snacks. I like to give my clients the ability to choose their meals so it can be changed up helping them to learn on their own how to set up a healthy meal plan on their own. Reason for choosing FitSW Fit most of my needs and price point. As I take on more clients different platform might work better but only time will tell Review Source Response from FitSW September 18, 2020 Thank you so much for your feedback! We have a new nutrition release planned next month that will allow exactly what you are talking about. Let us know if you have any other feedback. HV Helene V. Personal trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Personal training" May 4, 2021 5.0 It really saves alot of time. Before the app I made a ebook every month for each client, created their training program and looked for photos that showed how to do the movement. It was very time consuming. Now everything is so fast and easy. Pros I love this app, it is affordable and easy to use. The customer service is fantastic.. My clients all love the app. I can highly recommend thos for all personal trainers that want to take their business to the next level. Cons I would like to see more different types of fitness training on the app to use in my programs. Yoga, more stretching, ballet bar, crossfit ext Reason for choosing FitSW FitSW was more affordable and easier to use. Review Source Response from FitSW May 5, 2021 Thank you for the feedback! We are working to expand our exercise library for things like yoga and crossfit exercises and hope to have another batch out next month. GM Gwendolyn M. Coach/Personal Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "2M Gems Fitness" September 15, 2020 5.0 My clients and I have been very pleased with FITSW. Easy to navigate, accessible anywhere and good quality! Pros I love all of the exercises and videos available Cons I would like to be able to add a video along with an exercise I add Review Source Response from FitSW September 21, 2020 Thank you for your feedback Gwendolyn! You can currently link to your own youtube videos within the app and next month we are working on giving you the ability to upload through our app and bypass youtube. Jamaal D. Certified Personal Trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Favorite wellness and training app" September 1, 2017 5.0 Simplifies keeping up with my clients! Pros I love that I am able to keep up with my clients progress and training outside of the sessions I do with them. Cons I love how detailed the app is and how much information I can provide but I personally feel the structure can be simplified. Review Source DM Dj M. Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Easy to Use" May 4, 2021 3.0 Good for beginners that need to see a workout. Pros Easy to use and can get started QUICKLY even with no tech experience. Cons The videos and form/tempo are pretty terrible. You cannot input your own videos (yet) and we would keep and use this software at a higher tier if we could insert our own 10-30 second clips. Adding to the library is hard because you can't do a quick-add, and can only insert a photo which doesn't appear to the client half the time. We really need to insert client videos of our own to the library. And the names of the workouts are very hard to find/navigate. Reason for choosing FitSW Price. But as we add clients, price goes up. So not sure it's worth the price for the lack of custom video insertion. Review Source Response from FitSW May 6, 2021 Thank you for the feedback! You absolutely can include links to your very own videos. You can do this on web, iOS and Android. Let us know if you need a walkthrough and we would be happy to demonstrate You can also add exercises on the Fly while you are building workouts by clicking "Add Exercise". Pilar R. Fitness Coach/Trainer Used the software for: Less than 6 months ### "The app isn't as user friendly has it good be." August 31, 2017 4.0 Pros As a trainer I love the system. Being able to create plans is easy and convenient. I love that I can add my own exercises and add link for people to see a photo or YouTube video to watch. Getting notification when a workout is complete allows me to be better involved and encouraging to my clients. Cons A client should have the ability to add rep/weight etc without having to edit the workout. The client shouldn't be able to edit the workout at all. They should be able to add specific details to workout already created. Review Source AY Abhishek Y. Tech incharge Health, Wellness and Fitness Used the software for: 1-2 years ### "Mixed Reviews on FitSW" September 18, 2020 3.0 The way i had thought that i will get an increase in business with a mobile app, it didnt happen in that manner, hence switching to some other service provider Pros Ease of implementation, and changing with trend Cons High cost of customization and unable to integrate with payment gateways of different countries Reason for choosing FitSW at that point of time i thought this is better Review Source Kenn P. Personal trainer Used the software for: Less than 6 months ### " My experience has been positive with fitsw. This was the best product I could find to help me. " October 29, 2017 4.0 Pros For the most part it was very easy to use on the computer. I was able to quickly write programs for clients and keep a list of favorite exercises and workouts to reuse in the future. I really liked that I could create demo workouts for my clients to watch to perform exercises correctly. Cons As of now I could not find any Android app for it and I recently stopped using my computer because I've been too much on the run. I'd really like to use this on my phone but the user interface currently makes it difficult for me. I also don't like the idea of charging for a number of workouts. I think you should be able to pay per client and get unlimited workouts for the clients you pay for. I have a lot of clients that I plan far into the future with and I find they use up a lot of the workouts I pay for. Review Source AD Angela D. Personal Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Fitness Software " September 23, 2020 5.0 Great Software to make my work easier and keep all my info for my clients in one place. Pros \- Ease of use for programming for clients. - Able to keep assessment data and goals for the month. - includes video for the client to use when they do their homework and they are not with me. Cons Wish their was a section just for setting goals. Review Source LP Lisa P. personal trainer Used the software for: 2+ years ### "It's an excellent tool for tracking clients' measurements in visual format. " September 11, 2017 4.0 Pros It's inexpensive, there's no commitment, and the client logs don't disappear over time. I also like that you can view results in table format. Cons I wish there was a way to make the table format more printer friendly. I'd also like to be able to brand my own page and would be willing to pay more to do this (like Trainerize, etc.). Review Source SC Stephanie C. Gym owner and trainer Health, Wellness and Fitness Used the software for: 6-12 months ### "Very organized, Beautiful system to manage my gyms clients" September 8, 2017 5.0 Organization Pros Customer service is unbeatable ! Love the funtionality of the program.?Easy to use. I like the fact that I can have all my trainers using the program.There is nothing out there quite like it.I save on paper records that really was messy now I don't have to do that anymore.I also love the graph portion of the System. Cons Just waiting for the phone app to work with the pc version . I do t really have any cons only the app portion. The excercise on workout have commercials. Sometimes users can't log on to their account.I would like to be able to download my own exercises as demonstrations Review Source cB clare B. Exercise Physiologist Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy to use and customize" September 15, 2020 4.0 I am able to create exercise programs how I like. My programs do not have to fit inside anyone's templates. Pros I love how I can customize everything in creating an exercise prescription. Creating my own exercises is fast and easy to do. I really only use my own library and writing workouts. I have not used other features of the app & software Cons I wish I could have my own exercise library separate from FitSw's videos. It makes finding exercises I've created hard with all their content mixed in. Review Source Response from FitSW September 18, 2020 Thank you for the feedback Clare! For your own exercise library - you can create a separate muscle group category called "My Exercises" and then add your Exercises to that category and they will always be easy to find. Let us know if you have any other feedback. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.