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CropTracker

Reviews of CropTracker

4.5 (28)
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Pros

  • Ease of understanding and use, does 90% of what I want in a software program. Reports are excellent, support from designers brilliant.

  • We also like that you can do as much or as little with the app as you see fit. The customer service from everyone on the Croptracker team has been outstanding.

  • The ease of the inputting and the factual information that it applies to my operation. Glad agricorp is incorporated into the software of all my tree planting.

  • We like the user friendliness and reliability on a daily basis when scanning in the field. We also like the versatility allowed by being able to scan a badge or pick from a list when scanning.

Cons

  • A possible edit button when there’s a conflict, where it takes you directly to the issue.

  • I have been told that it is an internet provider problem. Sometimes it processes almost immediately, other times it hangs up and I need to restart it.

  • Reception issues cause time loss in the field walking around to find reception.

  • If your internet connection is slow, the system may appear sluggish.

Showing Most Helpful

Showing 25 of 28 reviews

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Rebecca H.
Food Safety Director
Farming, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 16, 2019

"Great Software"

Overall: Overall I am very pleased with CropTracker. All of the employees are extremely helpful, very kind and they are quick to respond to questions . The software if very easy to use and you can pull a lot of data through the various reports. Plus that data can be exported in various ways.

Pros: The ease of use, the mapping feature and the data that I am able to pull with spray costing, harvest per block, variety etc.

Cons: I don't like that I am not able to edit the chemicals that are in the data base. There may be missing information such as chemical family, guaranteed active that are blocked out from being edited even when creating your own version. You would need to add the chemical as if it was not already in the database and then you have multiples of the same chemical.

David W.
boss
Farming, 11-50 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
December 2, 2019

"My Review"

Overall: Quite satisfied

Pros: The best part of this software is that it fills out many redundant forms to satisfy food safety. It is easy to fix errors by deleting and re-entering. When using RFID tracking system it is quite effortless. Most satisfying part of working with the software is the exceptional and prompt tech support from Dragonfly.

Cons: The challenge during an audit is to trace back from a lot number. "where did the fruit from this lot come from? and where did all other fruit harvested from this location go?" This is the question from the auditor. I know a lot of effort has gone into the flow chart, but it is still not clear where the other fruit harvested from this location went. I have called [SENSITIVE CONTENT HIDDEN] during the audit and he has always talked me through it. However, it has required retrieving information from multiple forms. The chart is very slick, but I don't think you have quite nailed it yet. When printing pallet tags, the pallet number doesn't always start at #1. I believe it starts at the pallet number where it left off on the same day of the previous year. In our operation it allows us to easily reconcile the number of pallets packed with what is on the truck and to easily detect errors (ie: A pallet that didn't get tagged) The storage BOTS sometimes hang up. I have been told that it is an internet provider problem. Sometimes it processes almost immediately, other times it hangs up and I need to restart it.

Reasons for Choosing CropTracker: We were not aware of alternate products
Kasanita V.
Orchardist
Food Production, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
3.0
Ease of Use
2.0
Customer Service
3.0
Features
4.0
Value for Money
3.0
Likelihood to Recommend
5/10
Reviewer Source
Source: Capterra
January 26, 2022

"Every day User"

Overall: Ok. I use it for myself and my own hours as well as when I oversee teams or other individuals. Thankfully accessible on my phone so I can access it on the go

Pros: Fairly easy to manoeuvre through the app as a whole.

Cons: The dials when clocking in times. Seeing a lot of the older guys struggle to use that, perhaps keeping to punching in numbers rather than winding a dial would be more ideal and more efficient. A possible edit button when there’s a conflict, where it takes you directly to the issue.

Brad H.
General Manager
Farming, 51-200 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 25, 2018

"Croptracker meets the needs of a modern Agricultural Operation & has great support staff!"

Overall: Comprehensive spray record keeping and reporting, farm mapping, and the opportunity to meet the various governmental regulatory and GAP protocols, including traceability.

Pros: Croptracker is accessible via the internet at my desktop or smartphone and has an extremely well-developed mapping system that serves as the foundation of many of its features. Further, the program has robust reporting features that meet both regulatory requirements and our GAP protocols. Data entry in the Spray Module is very flexible and allows for detailed tracking of our our spray program. And the Croptracker team is constantly attentive to meeting the needs of their customers.

Cons: If your internet connection is slow, the system may appear sluggish. Detailed mapping takes some time, but once done, it's a dream to match activities with target areas on the farm. Data entry is very structured but there are times I would like to have access to more of the data at one time.

Lisa E.
Assistant Manager
Food Production, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 28, 2021

"HQV Scanning Kinross"

Overall: Using this software has been a good experience. When i am able to get good conditons to scan.

Pros: That it is easy to use. It connects with other parts of the business. The information that is collected is very useful across the business.

Cons: For me it is not been able to scan fruit in sun (any sun). As i dont have many load bays that have the shade to do a good scan. This has been the main challenge for me and a hard one to get around. Even on overcast days there has been too much light to do a scan. Would love to be able to use my iphone 12.

Reasons for Choosing CropTracker: This was a head office (Mr Apple) call
David H.
Manager
Food Production, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
4.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 5, 2018

"CropTracker is the best whole farm management software you can find!"

Overall: While using this software to keep my harvest, packing, shipping, and spray records it automatically create all the reports I need for my food safety audits. This is a huge time saver! The ability to see what I have in my coolers at anytime, where I am on-farm or off-site is key to insuring that no product is lost and will get processed in a timely manner.

Pros: Provides just about everything I need to keep my farms running efficiently. They are adding new features all the time.

Cons: To take advantage of all the modules there is some duplicate data inputs , but they are working on fixing this as well as making it more automated.

Ian P.
FarmManager
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
2.0
Customer Service
4.0
Features
2.0
Value for Money
5.0
Reviewer Source
Source: Capterra
April 25, 2018

"CropTrackers basic functions are fairly easy to use once you have been through the process before."

Pros: The best part of the software is that it takes a lot of the paperwork involved in agriculture and makes it easier to manage. There are a lot of very well thought out plans for the system. The spraying practices, field maps, work crews, punch clocks, and the audit system are extremely useful.

Cons: The things CropTracker needs to improve on are already being worked on. There needs to be an area to input costs to everything done to your crop. From the labour cost of every production practice, an amount that each inputted employee gets allotted, the cost of chemicals, cost of equipment maintenance, cost of diesel. Allow for more cost analysis through the program is essential. Also the interface on the computer version of CropTracker needs to be more user friendly . Less on the main screen, where the options get narrowed down after a few selections. This would make things easier to understand for other generations. I would also like to see the program using a voice commanded system.

Brian R.
Foreman
Farming, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 23, 2019

"CropTracker for tracking labour expenses"

Overall: Excellent customer service, always willing to help and find solutions. They also take suggestions from users and implement them into the system to make it more and more useful according to what is being asked for.

Pros: CropTracker enables us to track our employees hours and activities, enabling us to get an accurate handle on our labour expenses per crop. Also, we track picking for piece work. It also works for food safety, as each piece is assigned to the picker.

Cons: There are many features on CropTracker, not all of which we use. It would be nice to be able to hide some of them for a cleaner interface. Also the ability to hide former employees in some lists.

Jaime G.
Director Business Solutions / IT
Food Production, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 18, 2021

"Excellent Customer Support"

Pros: The support team is excellent and quick to respond. The software is very-user friendly.

Cons: I do not like the fact that everything has to be palletized and you can not create mixed pallets.

Alternatives Considered: FoodLogiQ, Famous Software and Highland Hub
Reasons for Choosing CropTracker: Price, and features
Dylan Reed W.
Orchard Manager
Farming, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
4.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 14, 2019

"Great tool for organization and tracking"

Overall: Great team. Very hands on. They’ve grown with our business and listened to our suggestions for software improvements.

Pros: Better labour tracking including peace-meal payments Better growing tracking including spray records and activity tracking Improved traceability, and integration into CanadaGAP and other food safety schemes.

Cons: Prefer more analytical interpretation of the information within the system.

Helen G.
Administrator
Farming, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
July 18, 2019

"Croptracker"

Overall: We are harvesting with the mobile app and printers. We will have real time data on the number of bins coming out of the field.

Pros: What we've liked most about the software is the ease of use. The modules within the app are very easy to use from day 1. We also like that you can do as much or as little with the app as you see fit. The customer service from everyone on the Croptracker team has been outstanding. We've had a few issues but everyone at Croptracker has worked with us to get through them and get us to a point where we were happy and comfortable with.

Cons: Again, we are relatively new users and so far we aren't huge fans of not being able to customize our own reports. The team has been excellent about getting us what we need but it's always nice to be able to do your own thing, everyone's different.

Reasons for Choosing CropTracker: We chose Croptracker because we felt it was the most developed software on the market for what we wanted to use. They are already leaps and bounds ahead of the competition in regards to the modules offered as well as the customers they already have using it.
Peter B.
owner /operator
Farming, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 17, 2019

"Keeping Good Records"

Overall: The use of croptracker will help us be more organized in production practices. Having certain tasks meticulously recorded will make future operational decisions more accurate. Also for Food Safety requirements such as Canada Gap all our records are at hand for the audit. Another consideration is recall if needed , all records are on hand as well. It strengthens due diligence.

Pros: the ease of the inputting and the factual information that it applies to my operation. Glad agricorp is incorporated into the software of all my tree planting.

Cons: Lots of modules, see if I can use them all and is it practical enough for my operation

Pea H.
Foreman
Farming, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 2, 2020

"Croptracker is very easy to use and also you can use it anywhere make my job a lot easier "

Overall: It was hard at first but when get used to using it it’s so helpful all the information are there in croptracker when needed

Pros: Easy to train other people to use and all I do is carry my iPad with me at work and use anywhere in the farm

Cons: Having to find a place at work that has clear connection to wifi or connection to online. Reception at work is poor

Ben M.
Farmer
Farming, 11-50 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 14, 2019

"Great overall fruit farm management software"

Pros: Has the ability to record most aspects of fruit and vegetable farming including labor, irrigation, equipment, food traceability, inputs and more. Includes many reports to help you make better decisions from your data

Cons: There were a few bugs but it's getting better all the time, and they are always there too help.

Beth O.
Site Administrator
Food Production, 501-1,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 8, 2019

"Croptracker Use"

Overall: Overall, 90% happy with the product, love it for harvest. Can’t wait to see how the scanning of bins goes for the trucking side.

Pros: Ease of understanding and use, does 90% of what I want in a software program. Reports are excellent, support from designers brilliant. Maps in Spray side fantastic.

Cons: Spray side still needs tweaking, no inventory or capability of one. Isn’t as efficient as old program in that takes longer to input events.

Reasons for Switching to CropTracker: Cost saving, effiecency, time saving
john C.
manager
Farming, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 14, 2019

"View from a Strawberry Farm"

Overall: croptracker has given us tracability to the master level in berries while also allowing us to input everything in one place for Canadagap

Pros: we like the user friendliness and reliability on a daily basis when scanning in the field. we also like the versatility allowed by being able to scan a badge or pick from a list when scanning. reports are easy to find and read.

Cons: would like to see the replanting a crop annually tidied up a bit

Bradley I.
Farm Manager
Ranching, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
July 13, 2019

"Croptracker review"

Overall: There is a learning curve for sure. Significant time can be spent on set up, and changing fields isn't strtaight forward. But those are trivial in the total functionality of the program. The slowness sometimes I assume is just too much active use at one time. Eliminating stalls due to high activity would be great.

Pros: All in one resource to keep farm records

Cons: When "approving" sprays it takes soooo long, and the whole system is frozen until it approves the action.

Zoe D.
Foreman
Farming, 501-1,000 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 28, 2019

"Winning review "

Pros: Less paperwork, more accessible easier to monitor hours.

Cons: Times/ dates need to default to current date or to date first selected for record eg staff often end up with wrong date for lunch break or wrong date of punch out - especially when entering data for previous day. PC app is quite slow.

waiata R.
Administrator
Farming, 1,001-5,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 23, 2020

"Croptracker"

Overall: I enjoy it because it is simple

Pros: easy flow, minimal tab lines, everything is all in one programme, fast

Cons: payroll: not being able to add a break to multiple records on multiple dates for example, tom dick and harry worked 7:30-4:30 = 9hours Monday to Sunday, id like to be able to enter all records in at the end of the week, tick all records and add the break.

Reasons for Choosing CropTracker: Head Office Decision
Reasons for Switching to CropTracker: Head Office decision
Jill P.
Accounts manager/payroll
Farming, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Features
3.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
July 3, 2019

"Croptracker makes Orcharding simpler"

Pros: The programme has made the harvest season a lot simpler with the manual writing of bin cards a thing of the past. It means far more accuracy and no instances of people being paid incorrectly due to a manual error as would sometimes happen in the past

Cons: There are small things that are annoying but I believe these are being addressed. Nothing major though

Scott M.
Owner
Farming, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
November 22, 2019

"Croptracker in pineapples "

Overall: Good experience overall, improves record keeping and saves time.

Pros: Able to be customised to suit different crops.

Cons: It can sometimes be a little slow to switch between pages

Alternatives Considered: Muddy Boots Software
Reasons for Choosing CropTracker: Compatible with I phone and android
Jordan J.
Orchard forman
Farming, 501-1,000 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
2.0
Features
3.0
Value for Money
2.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 8, 2019

"Crop tracker review"

Pros: Traceability and the ability to trace apples from field to market with ease

Cons: Reception issues cause time loss in the field walking around to find reception

Ryan S.
Production foreman
Farming, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
September 30, 2019

"Croptracker "

Overall: We have inputted every field on our farm and makes it easier to track all aspects of farming

Pros: Wherever I am I can always access sprays and harvests for our farm from my fingertips! It makes communication easy!

Cons: The switch between the 12 hour clock and the 24 hour clock. If that was consistent it would be a lot better!

Rod M.
owner
Farming, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 28, 2019

" CropTracker"

Overall: Easy and fast to enter spays by block or variety.

Pros: Record keeping and reports meet GAP requirements

Cons: Chemical section is not fully customizable. Can not remove some products. Unable to organize alphabetically

Reasons for Choosing CropTracker: Price and application for a small grower fits us very well
Regan C.
Assistant Mgr.
Food Production, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
April 11, 2017

"Glad to have found these folks!"

Overall: Being able to use any device is a big plus for our small company, it means we can use our existing computers, phones, or iPads anywhere we are. Croptracker is a great place to tie together all the fields we need for GAPs, FSMA requirements, food safety & traceability, labor and inventory tracking, field productivity, production record keeping, and HR record keeping. Meanwhile, the customer service has been outstandingly responsive. They take a very collaborative approach. We appreciate their ongoing demonstration of continuing improvements wherever functionality can be bettered.

Pros: It is versatile and includes integration across many aspects of farm production.

Cons: The development of the iOS app lags a bit behind Android