# SMhack Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SMhack Software - reviews, pricing plans, popular comparisons to other Social Media Management products and more. Source: https://www.capterra.com/p/152396/SMhack --- # SMhack Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SMhack ## What is SMhack? SMhack is a simple and easy-to-use social media management tool. Heres what you can do on our social media collaborative platform Schedule and publish content Queue content for optimal times Identify and monitor keywords and hashtags Follow your competitions strategy and growth Get comprehensive reports SMhack is built for social media agencies, and small and medium businesses. It currently supports Twitter, Facebook, LinkedIn, and Instagram. New: Slack Integration ## What is SMhack used for? [Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Social Media Management](https://www.capterra.com/social-media-management-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $9 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SMhack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.smhack.io/&name=SMhack) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SMhack 4.5 (18) VS. [4.9 (159)](https://www.capterra.com/p/166130/Cloud-Campaign/reviews/) Starting Price $9 Per Month Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (18) Ease Of Use 4.8 (890) Value For Money 4.8 (16) Value For Money 4.9 (812) Customer Service 4.6 (16) Customer Service 4.9 (774) ## SMhack alternatives Highest Rated [Vista Social](https://www.capterra.com/p/239366/Vista-Social/) [4.9 (890)](https://www.capterra.com/p/239366/Vista-Social/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239366/Vista-Social/) [Publer](https://www.capterra.com/p/177145/Publer/) [4.8 (907)](https://www.capterra.com/p/177145/Publer/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177145/Publer/) [Instagram](https://www.capterra.com/p/210721/Instagram/) [4.7 (5,147)](https://www.capterra.com/p/210721/Instagram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210721/Instagram/) [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) [4.4 (3,795)](https://www.capterra.com/p/121701/HootSuite/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/121701/HootSuite/) [View all alternatives](https://www.capterra.com/p/152396/SMhack/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Reporting/Analytics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Social Media Integration 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Automated Publishing Establish rules for automatic propagation of social media posts across one or more channels Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Brand Tracking Monitor social media posts or web that mention a particular brand SMhack 31 features An @mention is a way to tag or notify a specific person about a message/post Dashboard to view the status of ongoing processes, identify current incidents and track past activities Establish rules for automatic propagation of social media posts across one or more channels Automatically create schedules based on business needs or employee availability and qualifications Monitor social media posts or web that mention a particular brand Track and manage schedules and meetings via an integrated calendar Track and interpret campaign performance metrics Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Initiate interactions with customers by proactively starting conversations or providing informational content Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Alter the layout and content of reports Graphical representation of data Tracks metrics that provide insight into how a user interacts with any interface or product Store and manage images Monitor and collect information from social media based on specific keywords Track and monitor a specific set of keywords Manage and post content across multiple social media accounts and platforms simultaneously Coordinate marketing efforts across channels (email, landing pages, social media, etc.) A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Schedules specific times for content to appear on social media platforms, blogs, websites etc. Analyze and gain insights into data in real-time View and track pertinent metrics to find patterns and gain insights from data Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track activity on sites such as Facebook, Twitter, Instagram, etc. Market event via social media tools Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.4 (18) 4.4 Based on 18 reviews ## Pricing Value for money 4.8 (16) Free Trial Free Version Basic $9.00 Per Month Value for money 4.8 (16) 4.8 Based on 16 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (16) 4.6 Based on 16 reviews ## User reviews Overall rating 4.5 Based on 18 reviews Filter by rating 5(12) 4(5) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent Teya B. Teacher: Digital Illustration Arts and Crafts ### "This app has THE BEST SUPPORT team ever!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 9, 2020 My experience with SMhach has been amazing. I am lucky that I got a lifetime deal with them and I will never ever go back to another social app. Pros I can not express how impressed I am by the support team of SMhack. Even if the tool wasn't as amazingly good as it is, I would still love it because of the support team that cares so much about their customers. The way they treat customers makes you feel special and involved. The support team keeps improving the app every day and actually really LISTENS to what the customers have to say/suggest. All other apps tell you that they will do improvements, but they never do. SMhack is different - they care and they introduce improvements all the time! The design of the app is beautiful, it supports Pinterest, which not many other aps offer. The flow is easy and smooth. I just want to thank the amazing people standing behind this project and to congratulate them for the amazing work they've done! Your product deserves to be world-famous because it is better than anything I've ever used. ( And I've used almost all social media posting apps out there) Cons Sometimes there are problems posting some posts, but when you contact the support team they reply quickly and solve your problem immediately. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MW Mike W. N/A Veterinary ### "No support - no connection to Facebook" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 7, 2019 Poor - useless Pros Nothing - doesn't connect to Facebook - therefore, useless. Cons Would love to properly review this. However - it refuses to connect to Facebook profiles or pages - rendering it a non starter. No response from 'support.' Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Marketing Associate Marketing and Advertising ### "Pretty solid social media management tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 20, 2018 Pros For the price, SMhack has many great features when it comes to managing all of your different social channels. This platform makes it easy to monitor conversations online and easily post to all of your social platforms. Cons No cons. SMhack makes it easy to be better and more active with social media marketing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Adrian R. Social Media Marketing Manager Telecommunications ### "I like it due to its pricing with a few accounts and I like how easy it is to use. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 October 12, 2017 Pros \- Easy dashboard - The analytics are very easy to understand - Very cheap when using a few accounts for agency Cons \- I do not like the white papers. They show the date in european format but I am in the U.S. - Customer service is all right - Becomes expensive when you add a lot of individual accounts. In agency, they should charge per client and not per social media platform since some companies have more than one account. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Miah S. Social Media Expert ### "whoa! its perfect for my business social media management." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 19, 2017 Pros it is user friendly and easy to navigate through for anyone who wishes to safe cost and at the same time get the best. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jonas P. Student Computer Software ### "Personalized customer support, easy/simple UI and fair pricing makes SMHack the perfect fit for us." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 12, 2017 More exposure of my event, less time invested in publishing in social networks. Pros Fair pricing is important to me and SMHack got this. Easy and simple UI, SMHack indeed followed the KISS principle. Single multi-account publishing, One click is the only thing required. Personalized customer support, I simply love to be accompanied by SMHacks people. Cons What I would really like SMHack to have is, a gallery of pre-fabricated images/posts that you can re-use and personalize four your social networks. No more need to design your own or download pictures from search engines. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Eric M. I.T. Director Ranching ### "Superb!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2017 Effective and precise scheduling of posts. Pros Software has Ease of navigation, it has a very Clean layout and one can immediately see clearly what they need to action. Timely and precise posting also happens. Cons The software, from its website has No clear information on the existence of a free limited version of it. It should be there. Hook people on and then entice them to go Pro. / to purchase. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PG Pedro G. Conteúdo Design ### "Fantastic! SMHack has proved to be useful and friendly to manage social media profiles!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 17, 2017 With SMHack I spend less time posting and monitoring some information about the pages I manage. With more features and information at the monitoring part, it will be a great social media hub for marketers and advertisers. Pros The integration between profiles, accounts and businesses. SMHack is easy to setup and use, despite some little annoying paths. The interface is clean and organized. Cons There is to many tabs or sections. I think, with a proper research, that 2 or 3 pages would be enough to cover all pages and profiles informations and functions. Perhaps SMHack could explore a dashboard style, with more graphics and boxes highlighting some important information as soon as we log in the application. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Adam D. CEO Marketing and Advertising ### "Everything we need in an easy to use platform. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2017 We are able to manage social media campaigns for multiple clients. Because of our narrow niche, there are really only two things we care about: scheduling posts and monitoring for any messages. There are plenty of social media management tools available that do this but often times costs thousands of dollars for the number of clients that we need to manager. SM Hack provides everything that we need at a price we can afford. And their software works, which is more than we can say for other social management tools we have tried. Pros The single most important feature to our agency is the ability to monitor all communication. SM Hack consolidates messages from across different social profiles and platforms. This ensures we don't miss any vital communication. Cons There are a few minor usability features that are missing. But what they do have works, which is most important to us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD SarahGeorge D. Owner/operator Graphic Design ### "Good product once you learn it. " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 7, 2017 It did help to make social media posting easier, just costs more than I wanted to spend and was challenging to learn in the beginning. Pros Smhack offers all of the features I required. Analytics, multi outlet posting, keyword tracking, and more. Cons I had trouble learning how to navigate in the beginning and getting to my reports. I would love to habe more of an introduction on how to use the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GF Gabriele F. COO Computer Games ### "We were looking for a product to manage one of our brand on Social Networks and we have found SMhack" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 29, 2017 We need a software that could help us to manage our social networks in a great way and, more important, that help us to create a team that manage social networks (without any trouble to manage passwords, delegations, tasks....). Using this software our work stream has been improved and in next months we hope to have tangible result from a different approach to social networks. Pros We like the ease of use of this software to publish, engage and analyze our social network efforts. Clean interface is one of the major point when we have choose SMhack instead of other platforms. Cons We would like to have a real-time dashboard on which see our users and monitor in real-time. Currently we are using another software and consolidate in our unique tool could be very nice for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH John H. Overseer of Order Marketing and Advertising ### "Much better social posting efficiency" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 26, 2017 Improved time management and improved work flow Pros Easy learning curve, good value (relative to other similar platforms we researched), works well, improves time management. Ability to use feature image is a plus. Thus far I am very pleased with the efficiencies of managing social posts over time and in advance. Cons It is a process to learn the nuances, especially if you work with multiple client accounts. Would like to be able to filter/display a calendar for a specific client account as opposed to showing all scheduled posts. Would also like to see filtered by a single client account monthly display, not just weekly view. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NN Naomi N. Head of Operations ### "Way better than Hootsuite" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2017 Pros The customer support is wonderful, they respond very quickly and are eager to help you with whatever you need. In addition the program is very user friendly and they have tons of analytics without the hefty price tags Hootsuite has. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Lee M. Director Media Production ### "Pricing model is perfect for any growing agency, simple and scalable" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2017 Pros The pricing model works perfectly for us; we are a small but rapidly growing agency. SMHack has scalable payment options based on profiles added and not the number of users. What this actually means is we can give our clients (restricted) access to their own social media profiles, and they get a good picture of what is going on, highlight any posts that they are not happy / suggest new posts or quickly view engagement across all social media profiles, this is good for client relations, keeping them onside at all times. The Library feature; this is a great time saver in conjunction with The queue. You can quickly re-market regular posts at the click of a button or schedule in for weeks/months into the future. The simplicity of the website, very clean and intuitive to use. The tasks feature allows you to set up roles to users, so you can have a junior member of the team creating a schedule and sending it over to a more experienced member of the team to check over and publish. Cons No cons, I have been using SMHack for five months now and relatively smooth. The only issue I would say is when setting up a new profile we initially had a few problems with the LinkedIn integration. However the technical support and customer services was excellent, the highlighted issue was rectified very quickly, and CS followed up a few days later to make sure everything was still working as it should have been. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TP Teenz P. Music/Promoter Music ### "Just discovered it and give it a go. Seems beyond like a great service legit and hands on." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 9, 2017 Social media boost and discovered something new to try over other products. By far SMhack has been extraordinary. Pros Overall a great service and easy to manage social media. A lot of unique features. Recommend it to all Twitter and FB musers. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 9, 2017 Thanks for the awesome review. If there were a review portal for customers, we would have given you 5/5 stars :) Abigail N. Social Media Specialist Architecture & Planning ### "Easy and Affordable Social Media Manager with Powerful Analytic Features" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 12, 2016 I found SMHack while going through social media marketing apps here, the website seems interesting so I signed up for a trial. I connected a facebook page, Twitter profile, Instagram account, and Google analytics account. However, SM hack also supports Linkedin allows up to 25 profiles. The Dashboard is simple with self-explanatory tabs such as Tasks, Publish, Engage, Analyze, Competition, and Monitor. One of the features I love about SM Hack is the competition tab, SM Hack lets you Benchmark your Facebook page and twitter account against your competition. Which is great because I no longer have to go to my facebook page to input competitors, I can do that right from SM Hack. Another feature I love is the Engage tab which shows twitter DM and mentions I can reply to, and get a conversation going. My favorite tab is the Analyze tab which presents several data from my profiles such as: Post engagement, Video performance, Fans demographics (gender, city locale, age groups etc.) Post impressions, Post reports, page fan, fan geo-distribution and fan growth on Facebook. On Twitter, data presented are: Follower growth, Twitter engagement reports, tweet trend report, tweet report by media, most engaged hashtags, and top engaged tweets. On Instagram, I get: Top posts by engagement rate, hashtag engagement, hashtag engagement by media, media interactions, comment engagement, like engagement, Media summary, and interaction summary Google analytics gives the following data on my connected social media profiles: Page views, sessions, bounce rate, Average session duration, page views/session and users. Compared to most SM Managers I've tried SMHack gives the most comprehensive reports. Swift Social can be used in place of SMHack for most features but No other SM manager gives comprehensive analytics reports like SMHack. Pros The analytics feature is the best in the market, in terms of social media management Cons I couldn't add a task in the task tab. there was no option of adding one, I think it was because I didn't add a client, but I would like it to be clearer next time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Melissa C. Social Media Manager Marketing and Advertising ### "SMhack is the solution I've been searching for! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2016 I happened upon SMhack while searching for a social media management platform that would integrate with one of today's most popular team tools. I signed up and was immediately hooked. With the Social Inbox, there's no need to log into each social account. All your accounts or clients' accounts are right there in one fab tool. And having all the insights from each social media platform and being able to export them for client reports has freed up several hours of my time each week. I absolutely love SMhack and cannot recommend enough that you give it a try. I'm sure you'll love it as much as I do. It really is THE answer to every social media managers needs. Pros It's affordable. Cons No cons. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LR Lynda R. ### "Excellent Program!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 22, 2016 SMHack is truly a user-friendly tool that lets me see all my SM channels in one stream. Their customer service support in amazing. I would certainly recommend this program to any SM Marketer or business owner seeking to simply their posting schedule. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)