Who Uses This Software?

We help brick & mortar businesses, speakers, coaches, real estate agents & investors, churches, and big brands reach their audience effectively with mobile messages.


Average Ratings

34 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
    See pricing details
  • Pricing Details
    Sign up free and get 25 free message credits and text to join keyword.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Call Loop
  • www.CallLoop.com
  • Founded 2011
  • United States

About Call Loop

Call Loop makes it easy to send and receive voice broadcasts and SMS text messages to your contacts. Capture names and email addresses from text messages. Reach thousands instantly with one message. Easily integrate with your email marketing software, CRM, and more.


Call Loop Features

  • Analytics
  • Contact Management
  • Coupons
  • Keywords
  • Mass Texting
  • MMS
  • Polls / Voting
  • Scheduling
  • Shortcodes
  • Subscriber Management
  • Text-to-Win

Call Loop Reviews Recently Reviewed!

Sensational

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. The Customer service is the best I have ever encountered as a professional. I am delighted with the integrity and fast response on breakdowns for the broadcasts.

Cons: What I least like is that when I go into the inbox it's just difficult to navigate. I don't like that I dont get those messages to my email or texts. That would be amazing.

Overall: So far 4 new deals.

Vendor Response

by Call Loop on November 22, 2017

That's great to hear Mike! Congrats on the 4 new deals!

Easy to use, gets the job done.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: The pricing is with my budget and the straight forwar cost pert text. It easy to set up the lists and send messages.

Cons: The integration with mailchimp it doesn't work all the time. I use jorforms to collect data and it will be great to have that option to build my lists.

Vendor Response

by Call Loop on November 17, 2017

Thanks Mario! We can help determine what happened with your Mailchimp integration. Someone from our team will contact you shortly.

Customer service agent has been super helpful with getting it all setup and quickly answering our questions!

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The integration with HubSpot, list, and workflows! This will make it much easier for us to engage with our audience while speaking.

Cons: The possible sync failure that could result in consumers not getting the free resources as promised.

I am using the texting part of their software, to send texts from Mail Chimp to my customers.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was very easy to setup, and it works seamlessly. The prices are also very good. I am not using the phone portion yet.

Overall: No more manual texts.

Vendor Response

by Call Loop on October 25, 2017

Thanks for the feedback and glad to see it working great for you.

Amazing & Life Changing

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I will literally be able to grow my business by 500% by using this service. I am in love with the seamlessness and the ability to connect with new leads in my sleep!

Cons: Had a few hiccups with setting up Mailchimp but the support staff was AMAZING, very responsive, polite and helped me fix everything instantly.

Great and self explanatory

Aug 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It allows me to do a lot in just a few clicks of a button. It is very user friendly and when I need any help the response rate is typically quick,

Cons: Not too much. It handles what I need for now. When things get a bit more complex, maybe I may find things that may need to be refined. However, for now things are working great!

Overall: We get to communicate with our customers with a few clicks. It is more convenient than manually texting and even sometimes email.

Pleasure to deal with! Great value for money. Great customer service.

Aug 06, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use. Includes a lot of seamless integrations which helps tie platform into other existing web marketing applications.

Cons: Features limited. Was looking to do a little more with the platform as far as moving complete contact info from one list to another via keyword entry.

We enjoy this software for what it is intended to do! It's easy to understand, and that's important

Jul 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to navigate and set up campaigns. Once everything is set up, the ease of duplicating campaigns is nice!

Cons: We wish it could track how many follow up messages were sent, as well as if there were any errors in the numbers we submit. You see errors in regular campaigns, but not in the follow up messages.

Overall: Our marketing has improved and we have an easy way to get our prospects into a system.

Very simple and easy to use interface and it gets the job done

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to setup your campaign of voicemail and text broadcasts. The prices are fair and their customer service is great.

Overall: Ease of use and ability to increase my marketing.

Great

Jun 13, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to do simple stuff! Just getting a basic text or VB out is really easy

Cons: Sometimes I would like an advanced feature like sending longer texts. I would like better contact management and I would REALLY suggest more robust views of subscribers and unsubscribes. Also I would prefer that if someone unsubscribes from the texts for example it didn't affect A) the other lists they are subscribed to and B) Unsubscribe them from voice broadcasts.

Vendor Response

by Call Loop on June 13, 2017

Hi Greg, thanks for the feedback. Note taken on the longer texts. For unsubscribes, because it's a short code if they reply STOP they will be removed from the entire short code. That's how short codes work unfortunately and a standard in the industry.

I love using CallLoop!

Jun 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is how easy it is to get new leads. Whenever we speak - whether we are on a live or virtual stage, we walk the audience through the 2 steps they need to take to receive a free gift and it's wonderful to see all of the hands go up when we ask, "How many of you already received your free gift?" It spurs excitement and has helped us to gain high-quality leads!

Overall: The benefits I've received from this software are high-quality leads, a perception of professionalism in having an easy way where people can opt into our mailing list, and the high level of customer service.
I really can't think about what I don't like right now. Even the few times when I've experienced a small technological glitch, the level of responsive customer service has exceeded expectations.

Callloop is awesome, killer product for cutting edge marketing

Jun 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My favorite is texting and sms features, voicemail drop and the customizing options for text email responses, etc

Cons: I dont like the added expense of keywords, but they are fixing this, there really aren't any other cons I can think of

Vendor Response

by Call Loop on June 05, 2017

Thanks for the great feedback Ted!

Very easy to use, but still working out some bugs and limited functionality.

May 16, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It's very simple software that's quite easy to use. Support was very helpful in overcoming the annoying bugs the systems has.

Cons: Reporting is lacking. Bugs caused us to spend a lot of time on the phone and in e-mail with support.

Callloop`s team is easily accessible and the tool is easy to work with.

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how it provides us with exactly what we need and helps us towards our goals with building up our contact lists.

Cons: I wish we are able to use the tool in Canada. We had our tour go there and unfortunately was not able to use Callloop.

Vendor Response

by Call Loop on May 05, 2017

Thanks for the 5-star review and for the insight on Canada messaging. Note taken!

Call Loop has helped me accomplish everything I needed!

May 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is so easy to use and set up, and I love being able to customize all the messages that my customers experience.

Overall: easy of use in signing up people to my list at events

Vendor Response

by Call Loop on May 02, 2017

Thanks for the 5 star review Rob!

Still can't believe SMS is now THIS easy for us.

May 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ability to easily integrate our keyword and text line to all of our marketing and giveaway campaigns

Cons: Still looking for something that could be considered a con. I had a bit of an issue with integrating to a different platform but they helped me solve it very quickly so that's not a con. Stay tuned?

Vendor Response

by Call Loop on May 02, 2017

Thanks for the 5-star review! We really appreciate you as a customer :)

CallLoop Is A Valuable Asset to Our Business

Apr 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been using CallLoop for about 4 years now. My niche is one that is still very warm to getting a voicebroadcast because we don't abuse it and we have a good relationship with them. I can have a targeted voicebroadcast recorded and sent in just a few minutes at a great rate. And the occasionally reward their loyal customers with bonus credits. CallLoop also integrates with many CRMs including Infusionsoft so sending Voicebroadcasts (or SMS messages) in a campaign is a snap. . I give CallLoop my highest recommendation.

Vendor Response

by Call Loop on May 02, 2017

Thank you for the review Jamie!

It's so easy!

Apr 21, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and quick!

Overall: I love dealing with my customers, but hate having to fight technology, so having Call Loop has made getting lead information so simple. I love that it gathers the information for me, so all I have to do is contact my new clients!

Vendor Response

by Call Loop on May 05, 2017

Thanks for the 5-start review Dawn!

Great experience!

Apr 17, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to to send out messages and pre scheduled messages.

Cons: Moving Cotacts to new groups.

Overall: The customer representative was amazing at helping understand the functions of call loop! I'm hoping in the future call loop will have a function to move around contacts within an existing group to create a new group instead of uploading a new CSV file each time.

Vendor Response

by Call Loop on April 17, 2017

Thanks for the feedback Charlie. We'll see about making this easier for people in a future release.

GOOD CALL loop

Apr 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ease of use

Cons: less support and access from mobile. really seems more designed around the desktop computer environment

Overall: A friend told me about callloop 4+ years ago....I wasnt sure...but GOOD CALL on becoming a client of theirs. GREAT customer support AND they're enthusiastic about my success like I am. As a business owner THATS tough to find.

From lead follow up, to scheduling to sharing content with current students, callloop is one of the best small business operations decisions I've made in the last 20 years.

Vendor Response

by Call Loop on May 05, 2017

Thanks for the review Peter!

Great Service

Apr 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: This is a great easy service to use for lead generation. I am a speaker and I use this all the time during my seminars and podcasts! Great Job!

Vendor Response

by Call Loop on April 04, 2017

Awesome! We love hearing all the ways people use Call Loop.

awesome in every way

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Not too many SaaS companies get this right, but service and support (in my opinion) are paramount. As an agency owner, I take my customer service and support requests very seriously, so does Call Loop, nice going!

Vendor Response

by Call Loop on March 24, 2017

Thanks Bill! Appreciate the long term partnership :)

Very useful tool!

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has greatly increased our prospect self-identification at conferences. It is easy to use and cost-effective!

Cons: I would like to see the ability to make our automated text conversations more interactive.

Overall: We use Call Loop when making presentations at conferences. If attendees want our slides and notes or other tools we reference, they can text a code to get them - while they are still in the meeting room! We've seen a giant uptick in requests for information from conferences using Call Loop.

Also, when integrated with Infusionsoft, we can automatically plug participants into follow-up email campaigns without anyone on our team making a single keystroke!

Vendor Response

by Call Loop on March 17, 2017

Awesome! We're so happy to hear that Call Loop is helping out.

Best Software for Lead Notification

Mar 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integration with Marketo
Super simple set up
Very fast text message send time
Ability to send text alerts to sales reps (not just the lead itself)

Cons: None

Overall: CallLoop is the only software available (that I could find anyway) that can SMS text your sales reps when they are assigned a new lead in Marketo. I looked high and low for a software that integrated with Marketo & could also send a text message to our sales reps (NOT the lead itself.) I was shocked at how hard this was to find. Call Loop took a whole 10 minutes to set up and our first response time has skyrocketed as a result of implementing SMS notifications to our sales reps. Thanks guys!!!

Recommendations to other buyers: Just try it... you'll never go back!

This tool ROCKS!

Mar 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Affordable, easy to use/set up, unbeatable integration, and customer support second to none. Bands and brands now have a marketing secret weapon! Get it today!

Vendor Response

by Call Loop on March 09, 2017

Thanks for the review Greg. We really appreciate it!

Awesome Platform...

Mar 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use

Cons: Lack of Automation (i.e. Zapier)

Overall: VERY Robust & POWERFUL! The Mail Chimp integration is especially useful for the entertainment industry (club promotion)

Vendor Response

by Call Loop on March 08, 2017

Chad, THANK YOU for the great review and we're excited that you're getting such awesome results.

Call Loop thumbs up

Mar 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Call loop is easy to use and I have rekindled some of my inactive customers from 4 and 5 years ago. One text generated over $2000 of business!

Vendor Response

by Call Loop on March 01, 2017

Way to go RJ! Congrats on the success!

Call Loop: Great Software at an Affordable Price

Feb 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The Call Loop software was just what I needed to grow my email list from stage. It is a great compliment to small / medium / or even large organization - as you can grow your list from stage - just text your keyword to 38470. I also use it with Awber / Mailchimp - so it auto adds to my lists, then auto delivers my email sequences.

Vendor Response

by Call Loop on March 01, 2017

Thank you for the 10 review and excited to help you generate leads from texts!

Excellent service

Feb 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Overall: I have enjoyed this easy to operate website. It has been very helpful to send out messages to multiple people at one time. Also, any time i needed help, some one quickly responded with a link to a video to show me how to fix my issue or simply explained it in an email.

Recommendations to other buyers: Maybe update background and theme to be interesting with pictures etc

Vendor Response

by Call Loop on March 01, 2017

Thank you for the 10 star review Kristie!

Best Text Messaging Service---HANDS Down!

Jul 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Working with Call Loop is so easy! Their communication with our team makes the whole process easy! There are even ideas of how to use the service even more creatively and efficiently. I can't imagine using another service. We are definitely beyond a happy customer!

Vendor Response

by Call Loop on July 25, 2016

Thanks Sarah! We're excited and glad that we can help!

A trusted company that does what it says and delivers.

Jul 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Integrations, automation and ease of use.

Cons: Not sure because we haven't had any hiccups in service.

Overall: I started using Call Loop a number of years ago to be able to utilize SMS in our marketing, mostly for being able to reach our customer base at the best marketing level - text. The suite of tools has grown since the time I started and it keeps growing. I really like the transparency of the team and their ability to treat every customer like their best customer.

I have tried a couple others, just to see if there was something I was missing. I came to find that the other products were probably not actively developing their platforms. They have features that work, but aren't forward thinking like Call Loop. Call Loop is cutting edge when it comes to development and I assume will stay that way for a while to come.

Support was my favorite part about it, a lot of SMS marketing can be difficult if you haven't used it previously, getting questions answered fast was a must with what we were doing at first and they made that process of fixing our issues a top concern. I'm assuming that is the case with everyone that is on the platform.

The real bonus of the platform is their integrations, other services just aren't there when it comes to that. The added bonus of integrating with Click Funnels was the kicker for us.

Vendor Response

by Call Loop on July 23, 2016

Thanks for the kind words Brett!

Instantly validated signing up

Jul 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity combined with performance.

Cons: Haven't found any yet. Maybe needs an upgraded UI to something more bootstrap but I run a software company so I notice that stuff more than most.

Overall: I've always thought SMS SHOULD be easy. And with CallLoop it is. I don't have much technical background so when I ran into issues, thankfully, they were around to help. Just one of those companies you enjoy having in you arsenal.

Recommendations to other buyers: Use it... seriously

Vendor Response

by Call Loop on July 25, 2016

Thanks Travis!

Awesome SMS Marketing & Voice Broacasting Tool

Jul 15, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: They have really cool voice broadcast that even lets you transfer the sms to a live call by texting back a number. This is awesome for pay per call campaigns and event have a client how uses it for support requests.

You can also easily see your sms click data in Google Analytics and in reports generated by Call Loop.

You can also easily capture name and email via text to join. I use this when I am speaking on stage at marketing events to quickly grow my list. I just offer my slide deck and ask them to text in to receive it. It works like crazy sometimes I like 90% of the room to text in.

There are a lot of other popular features that they have but I have not used much myself. Especially SMS contests & sms coupons.

Cons: umm I can't think of any cons at the moment. Thier support and service is awesome. The product is never down. And best of all, they are adding new integrations and product up dates all the time. Thanks Chris for making such an awesome product.

Overall: I signed up to the free Call Loop SMS marketing trial a year ago I was so happy with the service I stayed on. The suite of tools Call Loop provides is pretty insane. I have used alot of SMS platforms and I will say thier is the best around, from ease of use and functionality.

I have clients who use all different types of marketing tools and Call Loop seems to work with just about everything. They have a Zapier integration and it connects to a bajillion apps, so that's one of the main reasons I chose the service. It also works with marketing platforms Instapage, ClickFunnels, Lead Pages, Unbounce and a lot people are using those now.

I have never really had an issue with the service but I found whenever had a question support was top notch and answered me right away. I can even get the owner Chris on the phone and talk about campaign ideas if needed. That means a lot these days when people often treat you like a number.

Recommendations to other buyers: If you need a solid SMS service with lots of extra features and crazy good tech support them just give Call Loop a try.

Vendor Response

by Call Loop on July 15, 2016

Hi Dustin, Thanks for the review. I noticed you had customer support at 4 stars, but you mentioned that "Their support and service is awesome". Do you think a 5 star would be a better choice? Thanks for the review!

Jan 10, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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