Mobile Text Alerts

Mobile Text Alerts

4 / 5 9 reviews

Who Uses This Software?

We offer service to any company or organization that needs to communicate with either employees or customers. Churches, gyms, banks, small businesses, etc.


Average Ratings

9 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $12.00/month
  • Pricing Details
    Pricing is based on the number of subscribers (unlimited messages)
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Mobile Text Alerts
  • mobile-text-alerts.com
  • Founded 2011
  • United States

About Mobile Text Alerts

Send Mass SMS Text Alerts to your group with Mobile Text Alerts.


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Mobile Text Alerts Features

  • Analytics
  • Contact Management
  • Coupons
  • Keywords
  • Mass Texting
  • MMS
  • Polls / Voting
  • Scheduling
  • Shortcodes
  • Subscriber Management
  • Text-to-Win

Mobile Text Alerts Reviews Recently Reviewed!

We use it to communicate w/ about 80 HS students and their parents regarding youth group activites

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very intuitive to use. Storage of phone numbers very handy. Ability to send at future date is very valuable, so we send reminders of evening activities at 4:30, when kids are out of classrooms.

Cons: Things I'd like to see in the future -
Ability to send the same text 2 or 3 days in a row. Or send it on the same day every week for a few weeks, etc.
A few more columns for categories of members, ie; boys, girls, parents, juniors, seniors, etc, so we could just click girls and parents to send a message about a sleep over, etc

Overall: Communication with students

Vendor Response

by Mobile Text Alerts on October 18, 2017

Hi Nick, thanks for your review! We appreciate you taking the time. :) You actually do have some scheduling options when you set up your message on the Send Message page. If you select "Schedule the Message" instead of "Send the Message Now" it will give you some options for if you want the message to repeat and how often. You can then manage and edit or remove scheduled messages under the Messages->Scheduled Messages tab. You are also able to organize your subscribers into groups if you want to sort them into categories like "boys, girls, parents." You can find a tutorial on groups here: https://mobile-text-alerts.com/blog/adding-editing-removing-groups-control-panel/ Hopefully that helps! Feel free to reach out with any questions.

NOT GOOD

Oct 03, 2017
1/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: I have been with this company for less than a week. Trying to cancel yet no one seems to know how to cancel my account. I'm very unhappy with this company and how it has behaved thus far.

Cons: Customer Service and product, the only thing that was good from the time I used this product was it was easy to import my customer base in its program

Overall: nothing

Vendor Response

by Mobile Text Alerts on October 04, 2017

Hi Eldon, sorry that you are having troubles! Can I get the email address on your account and we can get you taken care of?

I am a difficult customer, but I love these guys. I have had 5 other services.

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The cost allows us to grow and not be cramped by texting limits. We can add elements or take them away. No one has a system like that.

Cons: It took me too long to find out about it. I wasted time in trying out others. I was surprised that the texts were simple text,

Overall: Communication and instant staying in touch

Vendor Response

by Mobile Text Alerts on September 13, 2017

Hi Lance, Thanks for the kind words! Please let us know if we can help with anything

I LOVE IT! Mobile Text Alerts has helped us so much.

Jun 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy to use. They help me right away when I have questions. I have a team of over 1500 ladies, and through this system I am able to communicate and update my team through alerts. I am also in love with the personalize tab! I am able to use their First name when personally congratulating them on hitting a milestone! is amazing! So much time saver, and my sales through customers have rise! I am also able to personalize the language! I have Spanish and English team members and customers. I absolutely LOVE the Unlimited text messages!

Vendor Response

by Mobile Text Alerts on June 04, 2017

Hi Andrea, thanks for the kind words! Please let us know if we can ever help with anything

Mobile App Use

Apr 12, 2017
3/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It would be great if I didn't have to sign in every time I open the App. The remember me option doesn't work.

Vendor Response

by Mobile Text Alerts on September 18, 2017

Hi Tricia! I believe we got this issue worked out on your account on the App! Please let us know if you have any further troubles

Awesome Product and Service!

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Mobile Text alert is easy and practical. Easily the best solution if you are looking for the ability to provide mass text alerts. We really like the fact we can create groups to tailor who receives alerts.
An awesome way to stay in touch with clients.

Vendor Response

by Mobile Text Alerts on March 21, 2017

Thank you for the positive review, please let us know if there is anything we can do to make your experience even better!

Get what you pay for...

Mar 09, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Comments: had some issues had to work it out via chat which was annoying. Tutorials are ok but there is lacking for those who aren't tech savvy.

Great Product

Feb 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Any questions are answered quickly and efficiently using the chat feature. The pricing is reasonable and the product is great.

Vendor Response

by Mobile Text Alerts on February 24, 2017

Hi Mariel, thanks for the kind words. We love having you as a customer, please let us know if we can help with anything!

Great text system.

Feb 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to set up and use

Cons: Doesn't tell you when someone in the group doesn't receive the text.

Overall: Love how easy it is to use, dislike that it sometimes doesn't send to all the people in the group and doesn't let you know that it didn't send it to them.