Mobile Text Alerts

Mobile Text Alerts


4.5 / 5
45 reviews

Who Uses This Software?

We offer service to any company or organization that needs to communicate with either employees or customers. Churches, gyms, banks, small businesses, etc.


Average Ratings

45 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month
  • Pricing Details
    Pricing is based on the number of subscribers (unlimited messages)
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Mobile Text Alerts
  • mobile-text-alerts.com
  • Founded 2011
  • United States

About Mobile Text Alerts

Send Mass SMS Text Alerts to your group with Mobile Text Alerts.


Mobile Text Alerts Features

  • Contact Management
  • Mass Texting
  • MMS
  • Mobile Coupons
  • Mobile Keywords
  • Polls/Voting
  • Reporting/Analytics
  • Scheduled Messaging
  • Shortcodes
  • Text-to-Win

Mobile Text Alerts Reviews Recently Reviewed!


Really good background for my ministry

Mar 31, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Reliable,

- Affordable.

- Very friendly and helpful staff...

- ...in the last 13 mounts there was only 2 small glitch and they were corrected less then 8 hours.

Cons: - Need upgrade to provide the general double opt-in rule. (by-law requirement in many country!)

- Need upgrade to send an email to me (admin) if someone opt-in and/or opt-out from my service (by law requirement to keep in record them!)

- Very nice to let me send email and SMS campaign together, however the email should be free up to a certain amount of email, but definitely not charging by counting of characters . (Your competitors providing 10-18 000 free emails /m)

- Please figure out the Time-zone sensitive sending. Similar than the timezone-wrap in Mailchimp. BUT, if i can suggest: forget it the subscribers time zone selection by their IP address location. This is a dead end! There is a lot of issue with that. However if you let me (admin) set up a "time zone delay-number" at every subscriber record and this number can a variable at the "scheduled sending", that would be a really professional solution.

We use it to communicate w/ about 80 HS students and their parents regarding youth group activites

Oct 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very intuitive to use. Storage of phone numbers very handy. Ability to send at future date is very valuable, so we send reminders of evening activities at 4:30, when kids are out of classrooms.

Cons: Things I'd like to see in the future -

Ability to send the same text 2 or 3 days in a row. Or send it on the same day every week for a few weeks, etc.

A few more columns for categories of members, ie; boys, girls, parents, juniors, seniors, etc, so we could just click girls and parents to send a message about a sleep over, etc

Overall: Communication with students

Vendor Response

by Mobile Text Alerts on October 18, 2017

Hi Nick, thanks for your review! We appreciate you taking the time. :)

You actually do have some scheduling options when you set up your message on the Send Message page. If you select "Schedule the Message" instead of "Send the Message Now" it will give you some options for if you want the message to repeat and how often. You can then manage and edit or remove scheduled messages under the Messages->Scheduled Messages tab.

You are also able to organize your subscribers into groups if you want to sort them into categories like "boys, girls, parents." You can find a tutorial on groups here: https://mobile-text-alerts.com/blog/adding-editing-removing-groups-control-panel/

Hopefully that helps! Feel free to reach out with any questions.

Mobile text alert review

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, i like the group feature where you can send to all or just groups of subscribers.

Cons: I always forget how to add a subscriber to a group.

Overall: We are a healthcare facility with multiple locations. After a snow storm back in 2014, we had doctors come to work when we were closed. We needed a way to tell everyone the same thing at one time. This software has been a game changer. Now we use it for the shirt of the day on Fridays, a mass text for when servers are down, or even say happy birthday to an employee. Great product!!! hand down

Vendor Response

by Mobile Text Alerts on October 17, 2018

Hi Matt,

Thank you for the nice feedback, we appreciate it! :)

We are glad you have had a good experience and hope to continue to provide a useful product for you!

Capterra loader

My church has been using MTA for two years and we are continually adding new features.

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best feature is the new text to speech. The customer service is insane. They will respond even on Sundays. Wow!

Cons: They down side is the reduction in MMS characters from 1500 to 660.. it's taking me twice as long to construct a messages because I have to cut it short. Errrg

Overall: It a simple and very effective mode of communication. Love it.

Vendor Response

by Mobile Text Alerts on August 01, 2018

Hi Wardell,

Thank you for the nice review! We're glad you've had a good experience! :)

The character limit for MMS is actually still 1550 - If you're having issues with that or your dashboard isn't reflecting that please let us know at contact@mobile-text-alerts.com and we can look into it for you!

I LOVE Mobile Text Alerts

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and it's extremely helpful for our staff. I think this was one of the BEST investments we have made.

Cons: The software if wonderful, if there would be one thing I would change it is how to verify who I am sending the text too if I am sending multiple texts. I have to go back and uncheck a checked name to be sure they are not getting the next text. If there was a little box to the side with the names that I could uncheck or a clear button for the names only (not the text). Other than that...it's WONDERFUL!!!

Overall: I am able to communicate with staff all over the city in an instant. I don't have to leave a message or rely on email. We use mobile text alerts daily.

Vendor Response

by Mobile Text Alerts on August 28, 2018

Thanks for your kind words! We will look into your idea and see if we can work that in!

Love Mobile Text Alerts

Nov 19, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it's integrated with the LuLaRoe BLESS System. I also like how we now have a registration link that automatically signs them up for alerts

Cons: The link doesn't always work in the text alert and sometimes my text either doesn't go out or goes out twice

Overall: All in all, it's been great for us! I like the MMS feature just wish it didn't count as 3 messages PER subscriber

Vendor Response

by Mobile Text Alerts on November 26, 2018

Hi Missy,

Thank you for your feedback! Glad to hear you've had an overall good experience.

If you have any issues with messages/links feel free to reach out to contact@mobile-text-alerts.com and we can try to help troubleshoot!

As a user and customer of Mobile Text Alerts I highly recommend them!

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of using it to send mass texts to all my customers. I was able to send texts quickly and easily anytime of day! Usually 30 minutes before a live sale on Facebook was a Great time to send out a text to remind my customers to log on to tell them to stop by and shop in my live sales! I also loved getting messages from others through the service because it truly works!

Cons: Nothing really I didn't have any problems, I remember I had some questions and I emailed them and they reaponded quickly!

Overall: I think it's a great service and the fact that they make it personal they contact you and you get quick response from their team. They even give you tips and tricks and even educational tutorials on how to engage customers, get more customers, how to host live sales, it goes on and on they really know how to treat you as a user of their service!! They go above and beyond! Thank you Mobile Text alerts!

Vendor Response

by Mobile Text Alerts on November 14, 2018

Hi Crisa,

Thank you for your nice feedback, we appreciate it!

We are glad you had a positive experience and want to thank you for choosing us! :)

Great Communication Ability

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like that I have very quick access to text messaging abilities to get the word out to multiple people at one time.

Cons: It was time consuming to set up since I am not the most tech savvy person

Overall: I absolutely love that I have the ability to send a text msg or an email to stay in contact with members on my team. The email feature is what keeps me here. No other text msg service offers this option.

The customer service is top notch, esponding to my questions and taking my suggestions to male it more user friendly.

Vendor Response

by Mobile Text Alerts on November 02, 2018

Hi there,

Thank you for the nice feedback! :) We hope to continue to provide a positive experience for you and let us know if you have any other questions or suggestions!

Amazing Service

Aug 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The user interface is super functional and easy to use and is actually also enjoyable to view.

Cons: I wish I could quick add 5-20 contacts at once rather than only being able to add one at at time or uploading a file. It is just a preference and a relatively small one at that.

Overall: The customer service is absolutely wonderful; I would highly recommend it to others. The product itself has done a great job of serving our needs.

Capterra loader

Mobile Text Alerts is the perfect text marketing tool for our needs.

Sep 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Value, ease of use, and the features that make it perfect for a direct network sales business.

Cons: I really don't have any complaints. I think it does what it is intended to do very effectively and efficiently.

Overall: I have been using Mobile Text Alerts for about a year and the features have continued to grow. It has been a perfect way for us to keep in touch with our customers without having to depend on the reach of our social media accounts, which waxes and wanes with each algorithm update.

Vendor Response

by Mobile Text Alerts on October 03, 2018

Hi David,

Thank you for the kind review! We hope you continue to find great success! :)

Best,
Mobile Text Alerts, LLC

Awesome Text Service

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I LOVE the customer service as well as the design, functionality, and intuitive structure. The Mobile Text Alert crew is super responsive and helpful in resolving any questions or issues that arise.

Cons: I would like to be able to add a small group of subscribers all at once on one screen rather than one at a time. It is a minor negative though.

This really works to alert students

Oct 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Assign administrative levels for groups is a most!

Cons: I would like to add a bar with direct access to 3 or 4 prepared messages, so, in case of an emergency all I have to do is login an click the button to send the alert message.

Overall: We are a Health Sciences Related University in Puerto Rico. Last year hurricane Maria destroy all communication systems. Mobile phone systems was the first to get up, so we decide to adopt Mobile Text Alerts as a primary system to alert students, faculty and staff in case of an emergency and give how to proceed instructions .

Vendor Response

by Mobile Text Alerts on October 05, 2018

Hi Roberto,

Thank you for the nice feedback! :)

We are glad you have had an overall positive experience and hope we can continue to be of use to you!

I did want to mention that you can set up prepared message templates under the Messages->Message Templates tab on your control panel. You can read a tutorial on Message Templates here: https://mobile-text-alerts.com/blog/new-feature-message-templates/

Feel free to reach out to contact@mobile-text-alerts.com with any questions about that!

Mobile Text Alerts is great!

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use. It's easy to navigate and very simple to use.

Cons: I have not found anything yet that frustrates me or that I don't like.

Overall: Mobile Text Alerts has been great for us. We use it all of the time to contact employees and send memos about trainings, etc. Customer support has been fantastic when there has been any issues that we needed help with. They are quick to respond and answer any questions.

Vendor Response

by Mobile Text Alerts on November 14, 2018

Hi Jesse,

Thank you so much for your kind review and positive feedback!

We hope to continue to provide a valuable and positive experience for you! :)

Phenomenal

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very Very easy to work with, if i ever have any questions they are quick to respond with a solution.

Cons: Sometimes something goes a tad bit wrong but its always a easy fix.

Overall: We absolutely love this mobile text alerts. Not only does it reach hundreds on people to alert them what we feature for the week but it gives them the ability to click on the link that we attach to preview our lists. Very happy with this service and highly recommend it!

Vendor Response

by Mobile Text Alerts on October 17, 2018

Hi Heather,

Thank you so much for the nice review! :)

We appreciate your feedback and are thankful for your business!

Great program and service

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The most I like about this software is everything from customer support to the ease of use and that is is not expensive. Also that I can use it everyday and that there are no limited amount of messages of things I can send out. It is very useful for my church and I.

Cons: Nothing everything is great. The software itself I haven't seen anyone else be this advanced.

Vendor Response

by Mobile Text Alerts on November 02, 2018

Hi Asael,

Thank you for your nice feedback! :)

We hope to continue to provide a positive experience for you!

Easy to use!

Nov 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Mobile Text Alerts is user friendly and the customer service is helpful.

Cons: The price breakdowns I found confusing at first.

Vendor Response

by Mobile Text Alerts on November 26, 2018

Hi Connie,

Thank you for the nice feedback and ratings! :)

Glad to hear you've had a good experience thus far and we hope to continue to provide a useful service to you!

Thoroughly enjoy your services...

Nov 05, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like the app, and the way i can schedule messages ahead of time. those two things are worth their weight in gold for me in my ministry.

Cons: The character limit. But thats fixible by upgrading to mms, I just havent yet.

Overall: I have been using Mobile Text Alerts since 2015 and I have been really pleased with you guys. I really like how quickly you fixed the hack that happened about a year ago, and how forward you were with us customers about it.

Excellent Customer Service

Jan 05, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The customer service of Mobile-Text-Alerts is excellent. Cust support rep was extremely quick in his responses to our organization and was able to facilitate our entire group text solution in a matter of hours. He responded to emails within minutes and was on top of the job and made it easy for us to renew our account. Would definitely recommend to others.

Cons: Occasionally doesn't send to some phone #'s (could just be a phone issue). Other than that we had no issues.

Vendor Response

by Mobile Text Alerts on February 28, 2018

Thank you for the feedback! :) We appreciate you taking the time to give us a review!

I LOVE IT! Mobile Text Alerts has helped us so much.

Jun 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's so easy to use. They help me right away when I have questions. I have a team of over 1500 ladies, and through this system I am able to communicate and update my team through alerts. I am also in love with the personalize tab! I am able to use their First name when personally congratulating them on hitting a milestone! is amazing! So much time saver, and my sales through customers have rise! I am also able to personalize the language! I have Spanish and English team members and customers. I absolutely LOVE the Unlimited text messages!

Vendor Response

by Mobile Text Alerts on June 04, 2017

Hi Andrea, thanks for the kind words!

Please let us know if we can ever help with anything

Love mobile text alerts!

Nov 19, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service is great and it's easy to use!

Cons: The interface is kinda boring. But still useful!

Vendor Response

by Mobile Text Alerts on November 26, 2018

Hi Leigh,

Thank you for the nice feedback! :)

We're glad you've had a good experience thus far.

Let us know if there was anything else we could do to improve things on our end!

I love the text messaging

Sep 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: that it reaches all my customers that sign up

Cons: sometimes a customer will tell me they did not receive their alert but I think it is on their end

Overall: I think it has increased my business because I just have to hit one button to reach my clients

Pretty good

Nov 26, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The software is fairly easy to use and seems to work efficiently.

Cons: The cost is far too much and there shouldn't be an extra charge for a keyword.

Overall: We like it but are considering canceling because the price is so high.

Works great!

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have really enjoyed using Mobile Text Alerts. I think that the price is amazing for the service that we receive. We use it at least once a week.

Cons: I wish that the software would send us an email when we receive a text reply. I know this option is available if you have a higher cost service though.

Vendor Response

by Mobile Text Alerts on February 28, 2018

Thank you for the feedback, Jennifer! :) We appreciate you taking the time to give us a review!

Makes it easy to connect with customers!

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that Mobile Text Alerts is reliable and consistent! It is so user friendly, and it has helped me keep in touch with my costumers. Technology is always changing, but mobile texts is a 100% guarantee that your information will always be sent and seen.

Cons: There is nothing to dislike. I've loved everything about the system so far.

Overall: Mobile text alerts is easy to use, allows me consistent, reliable access to get information to my customers, and helps me run my business from anywhere. It is priced right and user friendly! I would definitely recommend!

Awesome Service

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being able to schedule mobile text message events.

Cons: Little issues but always fixable on fixing the issues.

Overall: The customer service is amazing if you would ever have issues.

Great platform, great customer service

Sep 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, deliverability. Very easy to send texts out.

Cons: There's not much to say here, great product.

Overall: These guys have been great. I love their platform and their customer service is amazing.

I love Mobile text alerts to help support my Lularoe business.

Dec 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love being able to reach SO MANY customers at once. I also love that the rates are based on number of subscribers and not the amount of texts that go out.

Cons: This is a little pricey for my small business. I just broke into the 175 - 500 member range. I don't know if this is something I can justify for the long term, but I will stay with it as long as I can.

Overall: I like being able to notify customers when I go live or have a sale. Definitely helps fill the gap from missed FB notifications.

Vendor Response

by Mobile Text Alerts on December 13, 2017

Hi Kelly, thanks for the kind words!

Very good tool, not so much price scheme

Feb 12, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like that it is easy to send messages. Uploading the contact database is very simple and allows you to include opt-in forms on my website. Additionally, I can program the messages for the future.

Cons: What I do not like is that the price is not based on the number of messages I send, but on the number of subscribers on my list. I send few messages but my list of contacts is large so this service does not adapt to my needs.

Overall: This software did not help me much since it came out very expensive. The tool works well, however, I prefer to pay for the messages I actually send instead of paying for a service where I'm not sure if I'm making the most of my money.

Vendor Response

by Mobile Text Alerts on February 28, 2018

Thank you for the feedback, Valerio! :) We appreciate you taking the time to give us a review!

And to address your 'cons', we do have pay-per-text plans available! :)
mobile-text-alerts.com/pay-per-text

needed something like this to communicate with employees and customers

Dec 08, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use and great customer support. Customers seem to enjoy the features as well . Mobile Text Alerts seem to be adding features frequently and can't wait to see what is next.

Cons: not as easy to send pics or documents with MMS features as I'd hoped.

Also Apple phones can look at docs while androids can't?

Overall: Communication with customers and employees quickly. Also enjoy reminders I'm able to send out!

A fantastic way to stay in touch with your customers on a platform they use every day.

May 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It allows me to send instant notifications to my customers when I am having live sales, giveaways or other specials. I can't think of a more effective and engaging way to stay in touch with your customers than with a direct text message

Cons: That I didn't start with it sooner. Had I started sooner I might have more customers now than I do.

Overall: Increased customer engagement

texts

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: that im able to get a plan based on subscribers not by amount of texts i send

Cons: dont really have any dislikes i really like the app

Overall: great and if i ever have problems its fixed quickly and im always able to get someone on the phone

I am a difficult customer, but I love these guys. I have had 5 other services.

Sep 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The cost allows us to grow and not be cramped by texting limits. We can add elements or take them away. No one has a system like that.

Cons: It took me too long to find out about it. I wasted time in trying out others. I was surprised that the texts were simple text,

Overall: Communication and instant staying in touch

Vendor Response

by Mobile Text Alerts on September 13, 2017

Hi Lance,
Thanks for the kind words! Please let us know if we can help with anything

Use to send out to tenants

May 15, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: We have used this to send out info to tenants. makes it easy to send notes and gets the message out very quick

Cons: I hate that there was a limit on how many text you can send out at once. unless you pay for the big package

Overall: Gets message out fast

Overall happy with service

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like most about mobile text alerts is, it's user friendly.

Cons: I don't like when I send a text it sends in multiple text. I'd like only in ONE text.

Vendor Response

by Mobile Text Alerts on October 03, 2018

Hi Brandy,

Thank you for your review! Glad you've had an overall positive experience! :)

In regards to the texts being sent as multiple, SMS texting can only have so many characters but you are also able to select the option to send your message as an MMS on your Send a Message page. This will cause your message to count as 3 messages instead of 1 but will allow you to have up to 1550 characters and will also allow you to attach an image.

Hopefully that helps! Let us know if you have any questions or issues. :)

All scheduled messages go out 3 minutes late

Jul 24, 2018
3/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Value for Money

Pros: So far I am pretty disappointed with my purchase and regret purchasing a full year. I wish I had purchased mo to mo so I could cancel.

Cons: All scheduled message go out 3 min late so it is very confusing for subscribers if my messages says join me in 5 minutes and I have already started because you sent the message late.

Overall: So far, none

Vendor Response

by Mobile Text Alerts on July 25, 2018

Hi Pam,

Sorry you've experienced some issues! It looks like development was able to find and resolve the issue that was causing the delay. Thank you for bringing it to our attention!

Feel free to contact us at contact@mobile-text-alerts.com with any questions or issues!

NOT GOOD

Oct 03, 2017
1/5
Overall

3 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: I have been with this company for less than a week. Trying to cancel yet no one seems to know how to cancel my account. I'm very unhappy with this company and how it has behaved thus far.

Cons: Customer Service and product, the only thing that was good from the time I used this product was it was easy to import my customer base in its program

Overall: nothing

Vendor Response

by Mobile Text Alerts on October 04, 2017

Hi Eldon, sorry that you are having troubles! Can I get the email address on your account and we can get you taken care of?

Awesome Product and Service!

Mar 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Mobile Text alert is easy and practical. Easily the best solution if you are looking for the ability to provide mass text alerts. We really like the fact we can create groups to tailor who receives alerts.

An awesome way to stay in touch with clients.

Vendor Response

by Mobile Text Alerts on March 21, 2017

Thank you for the positive review, please let us know if there is anything we can do to make your experience even better!

Great text system.

Feb 18, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to set up and use

Cons: Doesn't tell you when someone in the group doesn't receive the text.

Overall: Love how easy it is to use, dislike that it sometimes doesn't send to all the people in the group and doesn't let you know that it didn't send it to them.

Great Product

Feb 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Comments: Any questions are answered quickly and efficiently using the chat feature. The pricing is reasonable and the product is great.

Vendor Response

by Mobile Text Alerts on February 24, 2017

Hi Mariel, thanks for the kind words. We love having you as a customer, please let us know if we can help with anything!

I love that I get unlimited texts, even with the basic package!

Feb 05, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's very easy to send a text! I haven't figured out yet how to text a message from my phone, but I have the page bookmarked on my homescreen, so it takes me right to it!

Overall: Better communication with my loyal customers!

Vendor Response

by Mobile Text Alerts on February 28, 2018

Thank you for the feedback, Kalene! :) We appreciate you taking the time to give us a review!

Jeff Tilley from Inter-State Studio

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The ease of importing users from our payroll software platform.

Cons: I scheduled a message to be sent at a later time. I then tried to change that message to send out immediately, and it looked like I made the change successfully, but the message timing was not changed.

Vendor Response

by Mobile Text Alerts on December 03, 2018

Hi Jeff,

Thanks for your nice feedback! :) Sorry for issues with your scheduled message as well- I submitted that feedback to development.

Feel free to reach out to contact@mobile-text-alerts.com if you have any other questions or issues!

love !

Dec 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: that people get notified asap when I make a post. I am able to sell more and reach more people. it has helped my business.

Vendor Response

by Mobile Text Alerts on December 15, 2017

Hi Megan, thanks so much for the review! Please let us know if there is anything we can do to improve our service.

Great!

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: That it gives me so many options to send to my customers

Cons: That it sends two texts if it's over character limit

Mobile App Use

Apr 12, 2017
3/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: It would be great if I didn't have to sign in every time I open the App. The remember me option doesn't work.

Vendor Response

by Mobile Text Alerts on September 18, 2017

Hi Tricia!
I believe we got this issue worked out on your account on the App!

Please let us know if you have any further troubles

Get what you pay for...

Mar 09, 2017
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money

Comments: had some issues had to work it out via chat which was annoying. Tutorials are ok but there is lacking for those who aren't tech savvy.