--- title: "Mobile Text Alerts Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Mobile Text Alerts the right SMS Marketing solution for you? Explore 86 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/152417/Mobile-Text-Alerts/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-21" --- Mobile Text Alerts 4.5 (86) [View alternatives](https://www.capterra.com/p/152417/Mobile-Text-Alerts/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 21st, 2026 # Reviews of Mobile Text Alerts Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews CH Crystal H Executive Business Growth StrategistMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “It offers a birds eye view of many topics in one space.“ January 19, 2025 CH Crystal H Executive Business Growth StrategistMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months. “I did not like the pricing for the software or the user interface for the messenger component, which is the main reason I subscribed to this tool.“ January 19, 2025 VM Victor M RecruitingTransportation/Trucking/Railroad, Self-employedUsed the software for: Less than 6 months. “With a few more discounts, it could go from excellent to unbeatable.“ April 8, 2026 WC William C ownerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “Avoid them.“ August 12, 2025 NS Nicole S OwnerRetail, 2 - 10 employeesUsed the software for: 1-2 years. “Very happy with being able to send mass texts to groups and target audiences.“ September 16, 2024 WC William C ownerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: 6-12 months. “I strongly recommend avoiding this company.“ August 12, 2025 Keith D ManagerFinancial Services, 2 - 10 employeesUsed the software for: More than 2 years. “With its user-friendly interface, businesses can easily communicate with their customers, employees, and audience when it is meaningful.“ May 25, 2023 AM Ali M StudentMedical Practice, 201 - 500 employeesUsed the software for: More than 2 years. “Sometimes the stores go overboard with the amount of messages they send but that doesn’t have anything to do with the quality of the app!“ December 21, 2020 ## Showing most helpful reviews Showing 1-25 of 86 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Recruiting Used the software for: Less than 1 year ### "Reliable Platform That Delivers" April 13, 2026 5.0 Amazing tool! It’s been extremely helpful, and I’ve already recommended it to several people. The support is top‑notch, the platform works great, and it genuinely improved our results. With a few more discounts, it could go from excellent to unbeatable. Pros Aaron is fantastic, always available and ready to help whenever I needed something, and with smooth, reliable platform features plus personal, responsive customer support, it boosted our workflow and even increased our conversion rate by 100% Cons Discounts are limited. Could offer more savings options to maximize performance. Review Source R Reviewer Student Used the software for: Less than 1 year ### "Helps with reminders to clients" September 14, 2022 4.0 Pros I liked the helpful reminders and how it’s not repetitive and annoying. Cons I don’t really approve of how time consuming sending a reminder is. Review Source YC Yerson C. Communications Director Used the software for: 1-3 years ### "Professional Communication Software for Organizations " April 30, 2024 5.0 Pros Mobile Text Alerts has better messaging solution, and the delivery is done on time. Cons Mobile Text Alerts has included all communications solutions, and no performance defect. Review Source Verified Reviewer CEO Used the software for: Less than 1 year ### "It needs more work" July 11, 2022 1.0 Run Pros Their marketing is pretty good and promising, but actual product falls short. Cons The product is in its infant stages and needs a ton of work. The backend(s) dont match. They use two different interfaces which is unprofessional. The system crashes and locks you out when trying to use it. Documentation is NOT updated to match the current control panel. Sign-up message modifications don't seem to take and different outputs depend on whether someone signs up via QR code or signup form. Campaign consistency matters. Review Source Carlos R. Front Desk Manager Used the software for: Less than 1 year ### "Mass texting made easier!" June 11, 2024 4.0 Pros The biggest advantage of using Mobile text Alerts is the ability to create text that will sent to multiple guest staying at our hotel at once. This allows us to sent alerts such as breakfast schedules, dinner times, and group event schedules. Cons The Mobile Text Alerts do not always send to our guest, especially if they have a poor connection. A lot of the messages we send at times may appear on phones as an attempt to send spam or junk text. Review Source R Reviewer Media Used the software for: 1-3 years ### "Best Practice for Mass Texting" January 31, 2020 5.0 Excellent service. These guy's have an Advocate! Pros Mobile Text Alerts gives easy access to adding short links, surveys, images, names of subscribers, and more right in the app interface. it's super easy to organize members into groups and even purchase a temporary keyword for a shortcode text in for events and more. The guys and ladies at support are always fast to respond to any questions and are super helpful. Every issue I've had has not only been solved but steps were taken by their team to make CERTAIN we were satisfied with the resolutions and solutions. Cons I'd say the only qualm I have is that text in users aren't able to add their names. That's not an issue for everyone but we send out morning messages (AMTEXT) and sometimes personalize those. The web page sign up works much better for having the customer fill in their information and we import spreadsheets full of user data regularly and that rocks... so meh! Review Source VR Verified Reviewer HR Used the software for: Less than 1 year ### "Great and Simple SMS Tool" October 13, 2023 4.0 A great tool for first time text marketers! Pros Easy SMS tool that is great for teams that have not used SMS yet, but do have a marketing strategy. Cons Does not have a lot of integration options. If you do not use the most expensive marketing tools, it might not integrate. Review Source VR Verified Reviewer Young Living Gold Independent Member Used the software for: 3-5 years ### "Great Communication Ability " October 30, 2018 5.0 I absolutely love that I have the ability to send a text msg or an email to stay in contact with members on my team. The email feature is what keeps me here. No other text msg service offers this option. The customer service is top notch, esponding to my questions and taking my suggestions to male it more user friendly. Pros I really like that I have very quick access to text messaging abilities to get the word out to multiple people at one time. Cons It was time consuming to set up since I am not the most tech savvy person Review Source VR Verified Reviewer Senior Account Executive Used the software for: Less than 1 year ### "Use to send out to tenants" May 23, 2018 4.0 Gets message out fast Pros We have used this to send out info to tenants. makes it easy to send notes and gets the message out very quick Cons I hate that there was a limit on how many text you can send out at once. unless you pay for the big package Review Source VR Verified Reviewer Software developer Used the software for: Less than 1 year ### "Not useful" May 17, 2021 3.0 It is cheaper than making calls so it economizes some how. Pros It was a hectic day trying to figureout how this works it was over all bad experience. I didn't liked it. Cons Please start using ai on your system . So it can automatically detect spams. which is also a security threats. Review Source VR Verified Reviewer Research Engineer Used the software for: I used a free trial ### "Pretty affordable, and easy to use" January 22, 2019 4.0 Pros Bare-bone, simple solution that's easy to learn and adopt. It's cheap and does what it advertises. Contact lists are easy to manage, and SMS quick to send. Cons Although simple, the user interface is slightly awkward. They should work on cleaning up their usability a bit. Review Source R Reviewer HR Manager Used the software for: 1-3 years ### "I LOVE Mobile Text Alerts" August 28, 2018 5.0 I am able to communicate with staff all over the city in an instant. I don't have to leave a message or rely on email. We use mobile text alerts daily. Pros It's easy to use and it's extremely helpful for our staff. I think this was one of the BEST investments we have made. Cons The software if wonderful, if there would be one thing I would change it is how to verify who I am sending the text too if I am sending multiple texts. I have to go back and uncheck a checked name to be sure they are not getting the next text. If there was a little box to the side with the names that I could uncheck or a clear button for the names only (not the text). Other than that...it's WONDERFUL!!! Review Source R Reviewer Boutique Owner Used the software for: 1-3 years ### "Perfect!" January 7, 2020 5.0 We love it! Great, functional and helpful for our business! Pros Affordable and functional! I love that its easy to use and low cost. Cons It'd be great to see more features integrated into it -- video messaging would be great! Review Source R Reviewer Superintendent Used the software for: Less than 1 year ### "Text Alert Review" January 7, 2020 4.0 Pros Ease of use. It took only one attempt to feel comfortable with the process. Cons I don't like the fact that a one text event can be considered multiple texts based on the number of characters. The primary goal is to get information the the subscriber and forcing the sender to be concerned by the character count can impact the effectiveness of the message. Review Source R Reviewer Student Used the software for: 3-5 years ### "Mobile Text Alerts Review " December 22, 2020 5.0 Overall I’ve had a pretty good experience! I just have to make sure when I sign up for a stores messages that I really want them Pros I like mobile text alerts for staying on top of different events going on at some of my favorite stores. Cons Sometimes the stores go overboard with the amount of messages they send but that doesn’t have anything to do with the quality of the app! Review Source R Reviewer Executive Assistant Used the software for: 1-3 years ### "Awesome Text Service" November 19, 2018 5.0 Pros I LOVE the customer service as well as the design, functionality, and intuitive structure. The Mobile Text Alert crew is super responsive and helpful in resolving any questions or issues that arise. Cons I would like to be able to add a small group of subscribers all at once on one screen rather than one at a time. It is a minor negative though. Review Source R Reviewer Owner Used the software for: 1-3 years ### "Easy to use! " November 23, 2018 5.0 Pros Mobile Text Alerts is user friendly and the customer service is helpful. Cons The price breakdowns I found confusing at first. Review Source R Reviewer Youth Minister Used the software for: 3-5 years ### "Thoroughly enjoy your services..." November 16, 2018 4.0 I have been using Mobile Text Alerts since 2015 and I have been really pleased with you guys. I really like how quickly you fixed the hack that happened about a year ago, and how forward you were with us customers about it. Pros I really like the app, and the way i can schedule messages ahead of time. those two things are worth their weight in gold for me in my ministry. Cons The character limit. But thats fixible by upgrading to mms, I just havent yet. Review Source R Reviewer Marketing Director at MVDECA Used the software for: 1-3 years ### "Excellent Customer Service" January 8, 2018 5.0 Pros The customer service of Mobile-Text-Alerts is excellent. Cust support rep was extremely quick in his responses to our organization and was able to facilitate our entire group text solution in a matter of hours. He responded to emails within minutes and was on top of the job and made it easy for us to renew our account. Would definitely recommend to others. Cons Occasionally doesn't send to some phone #'s (could just be a phone issue). Other than that we had no issues. Review Source R Reviewer owner Used the software for: Less than 1 year ### "Love it all" January 20, 2020 5.0 So simple and streamlined. I love the app as well. Pros what don't I love! It's helped me reach my customers directly! I have never had an issue. When I have reached out for support they have gone above and beyond! Cons I really don't have any complaints I can note. Review Source R Reviewer Retired Used the software for: Less than 1 year ### "Online Jewelry Shows" February 13, 2020 4.0 I am sending text alerts to 63 people who are potential customers. Couldn't have done that without text alerts. Pros I am a senior and still learning the software but think it is a great tool. Cons My con is not a defect in the software, it is user error and not having the computer knowledge of those who grew up learning the how to's of navigating. I don't know what I don't know so it is hard to know what to ask. Review Source R Reviewer Lularoe Consultant Used the software for: Less than 1 year ### "Makes it easy to connect with customers! " November 16, 2018 5.0 Mobile text alerts is easy to use, allows me consistent, reliable access to get information to my customers, and helps me run my business from anywhere. It is priced right and user friendly! I would definitely recommend! Pros I love that Mobile Text Alerts is reliable and consistent! It is so user friendly, and it has helped me keep in touch with my costumers. Technology is always changing, but mobile texts is a 100% guarantee that your information will always be sent and seen. ❤️ Cons There is nothing to dislike. I’ve loved everything about the system so far. Review Source R Reviewer Operations Coordinator Used the software for: Less than 1 year ### "Good for basic text needs" October 17, 2019 4.0 Pros I like that the software can support multiple user and groups. Adding people to the groups was easy, and there's an easy scheduling option, as well. Cons While it was good for basic texting, we ended up moving to another system that would support more advanced functions like also sending email messages, reminders to staff, etc. Review Source R Reviewer Educational Technologist Used the software for: 1-3 years ### "This is a great service!" March 13, 2020 5.0 Very intuitive Pros This is one "not so complicated" service that you can get up running in no time. Also they have a mobile app. Cons There are some features not available that I like to use like uploading lists, but I wrote to the service desk and they added the same day! Review Source R Reviewer LuLaRoe Fashion Consultant Used the software for: Less than 1 year ### "A fantastic way to stay in touch with your customers on a platform they use every day." May 28, 2018 5.0 Increased customer engagement Pros It allows me to send instant notifications to my customers when I am having live sales, giveaways or other specials. I can't think of a more effective and engaging way to stay in touch with your customers than with a direct text message Cons That I didn't start with it sooner. Had I started sooner I might have more customers now than I do. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.